XEROX 470cx User Manual

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WorkCentre 490cx

Color All-in-One

User Guide

Prepared by:

Xerox Industrial Design Human Interface

Graphic Design

Jefferson Road

Henrietta

New York

©1999 by Xerox Limited. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation.

Windows TM is a trademark of Microsoft Corporation. Product names and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions.

This document was created on a PC using Adobe Framemaker software.

ii

Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Set Up Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Control Locations and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Setting Up Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Document Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Paper Exit Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Document Exit Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Extension Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

PC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

AC Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14 Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21 Using the Automatic Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . 1-21 Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Using the Manual Paper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30 Paper Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31 Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31 Guidelines for Special Paper and other Media . . . . . . . . . . . . . . . . . . . .1-33 Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35 Overview of WorkCentre 490cx Drivers . . . . . . . . . . . . . . . . . . . . . . .1-36 Software Included With the WorkCentre 490cx . . . . . . . . . . . . . . . . . .1-36 Software Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37 In Windows 95/98, Windows 2000, or Windows NT 4.0 . . . . . . . . 1-37 Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-40 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-44 Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-44 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45 Arrange Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-48 Clean Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50 Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-51 Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52 Setting the Clock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-53

iii

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-53

Setting the System ID (Your Number and Name) . . . . . . . . . . . . . . . .1-55

Reports/Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-58

To Print Reports/Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-60

User Options (System Data) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-62

Setting an Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-62

Selectable Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-63

2. Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Changing Copy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Collating and Sorting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Changing the Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

3. Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Options for Sending a Fax Using the WorkCentre 490cx . . . . . . . . . . . .

.3-1

Manual Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.3-3

Preparing Documents for Faxing or Scanning . . . . . . . . . . . . . . . . . .

.3-3

Sending a Fax Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.3-4

Sending a Fax Using a Speed Dial Number . . . . . . . . . . . . . . . . . . . .

.3-6

Sending a Fax Using Group Dialing

 

(Multi-Address Transmission) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.3-7

Sending a Fax After Talking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.3-8

Canceling a Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-10

Confirming a Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-10

Memory Transmission (Broadcasting) . . . . . . . . . . . . . . . . . . . . . . . . .

3-12

Delayed Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-14

Adding Documents To a Standby Operation . . . . . . . . . . . . . . . . . . . .

3-17

Canceling a Standby Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-19

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-19

Storing a Number for Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .

3-19

Dialing a Speed-Dial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-20

Group Dialing (for Multi-Address Transmission) . . . . . . . . . . . . . . . . .

3-21

Storing Speed Dial Numbers for Group Dialing . . . . . . . . . . . . . .

3-21

Setting Document Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . .

3-24

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-25

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-27

Using the Number Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-28

Entering Alphanumeric Characters. . . . . . . . . . . . . . . . . . . . . . . .

3-29

Keypad Character Assignments . . . . . . . . . . . . . . . . . . . . . . . . . .

3-31

Editing Numbers or Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-32

Inserting a Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-32

iv

Redial/Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33 Redial Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33 Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34 Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34 On-Hook Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35 Searching for a Number in Memory . . . . . . . . . . . . . . . . . . . . . . . . . .3-35

Searching Sequentially through Memory . . . . . . . . . . . . . . . . . . . 3-35 Searching by the First Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Tone Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37 Priority Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37 Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39 What is Polling? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39 Being Polled By a Remote Machine (POLL TX) . . . . . . . . . . . . . . . . .3-39 Adding Documents To the Job to be Polled . . . . . . . . . . . . . . . . . . . .3-42 Cancelling a Job Already in Memory Which is Waiting to be Polled . .3-43 PC Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44 What is LaserFAX Lite? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44 LaserFAX Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45 Sending Faxes with LaserFAX Lite . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46 Fax Conversion Dialog Advanced Features . . . . . . . . . . . . . . . . . . . .3-51 Cover Sheet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52 The Send Options Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53 The Attach Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 The Keep Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56 LaserFAX Application Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-58 LaserFAX Application Toolbar Features. . . . . . . . . . . . . . . . . . . . 3-59 The LaserFAX Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-62 Adding Entries to the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 3-62 Troubleshooting LaserFAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-63

4. Receiving a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Options for Receiving a Fax Using the WorkCentre 490cx . . . . . . . . . . . .4-1 Reception Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 Determining the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Adjusting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5 Receiving Automatically in FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . .4-5 Receiving Manually in TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6 Receiving Automatically in ANS/FAX Mode . . . . . . . . . . . . . . . . . . . . .4-7 Receiving a Fax When the Machine is Out of Paper . . . . . . . . . . . . . . .4-8 Distinctive Ring Pattern Detection (DRPD) . . . . . . . . . . . . . . . . . . . . . .4-9 Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

v

What is Polling? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10 Polling Remote Machines (CONT. POLL) . . . . . . . . . . . . . . . . . . . . . .4-10 Canceling Continuous Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16 PC Fax Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16 What is LaserFAX Lite? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16 LaserFAX Lite Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17 Receiving Faxes With the WorkCentre 490cx . . . . . . . . . . . . . . . . . . .4-18 Troubleshooting LaserFAX Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

5. Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 5-1

Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.5-1

Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-2

Windows 95/98 Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-4

Windows NT 4.0 Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-9

The Xerox WorkCentre Control

 

Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-11

Starting the WorkCentre 490cx Control Program . . . . . . . . . . . . .

5-12

Xerox WorkCentre 490cx Control Program Window . . . . . . . . . .

5-12

6. Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

The WorkCentre 490cx TWAIN Scanner Program . . . . . . . . . . . . . . . .6-2 Starting the WorkCentre 490cx TWAIN Scanner Application . . . . . 6-3 The WorkCentre 490cx TWAIN Scanner Window . . . . . . . . . . . . . 6-7 WorkCentre 490cx TWAIN Scanner Help . . . . . . . . . . . . . . . . . . . 6-7 Scanner Control Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8 The Basic Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 The Image Quality Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15 The Filters Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16 Preview Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17

7. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Document Jams While Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Paper Jams While the Machine is Printing . . . . . . . . . . . . . . . . . . . . . .7-3 If Jammed in the Paper Feed Area at the Rear of the Machine . . . 7-3 If Paper is Jammed in the Printer Output Area . . . . . . . . . . . . . . . . 7-6 If Paper is Jammed Inside the Machine . . . . . . . . . . . . . . . . . . . . . 7-7

Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9 LCD Display Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10 Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-18 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21

vi

Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25

Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27

8. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Cleaning the Document Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Managing the Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

Tips for your ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Print Cartridge Nozzle Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Replacing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19

Cartridge Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22

ADF Rubber Retard Pad Replacement . . . . . . . . . . . . . . . . . . . . 8-27

9. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1 FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4 Send Header Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4 Data Coupler Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4 Radio Frequency Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8 Canadian Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9

Safety and Legal Requirements

for Xerox Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11 The Electricity at Work Regulation

(in England and Wales) UK ONLY . . . . . . . . . . . . . . . . . . . . . . . . . . .9-16 Electricity at Work Regulations: . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16 European Product Marking Requirements . . . . . . . . . . . . . . . . . . . . . . . .9-21

Certification to 1999/5/EC Radio Equipment &

Telecommunications Terminal Equipment Directive . . . . . . . . . . . . . .9-21 Telephone Connectivity Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-23 The WorkCentre Telephone Connectors . . . . . . . . . . . . . . . . . . . . . . .9-25

10. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

vii

viii

Preface

Safety Notes

Your WorkCentre 490cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre 490cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre.

Follow all warnings and instructions marked on or supplied with the product.

Symbols Used:

= Caution

= Warning

Unplug the WorkCentre 490cx from the wall outlet before cleaning. Always use materials specifically designated for this product. Use of other materials may result in poor performance and could create a hazardous situation.

ix

Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning methods. Never spray anything onto or inside of the WorkCentre 490cx.

Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.

Do not use the WorkCentre 490cx near water, in wet locations, or outdoors.

Do not place the WorkCentre 490cx on an unstable cart, stand, or table. The WorkCentre 490cx may fall, causing personal injury or serious damage to the machine.

This product is equipped with a grounding type plug. The plug will fit only into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal.

The WorkCentre 490cx should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company.

Do not allow anything to rest on the power cord. Do not locate the WorkCentre 490cx where people will step on the cord.

x

The power supply cord is the disconnect device for this equipment. Ensure that the WorkCentre 490cx is installed near an outlet and is easily accessible.

Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.

Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre 490cx should never be located near or over a radiator or heat register. The WorkCentre 490cx should not be placed in a built-in installation unless proper ventilation is provided.

Never push objects of any kind into the slots of the WorkCentre 490cx as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock.

Never spill liquid of any kind on the WorkCentre 490cx.

Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within the covers of the WorkCentre 490cx.

Never defeat interlock switches. This Machine is designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened.

xi

Use of an extension cord with this WorkCentre is not recommended or authorized.

Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage.

If you need additional safety information concerning the WorkCentre or Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX (1-832-6979) from within the United Sates. From outside the United Sates please contact your local Xerox Helpline.

xii

Chapter 1

1

Getting Started

Set Up Your Machine

Unpacking

 

 

 

 

WC490cx Install

WC490cx Quick

 

 

 

 

WorkCentre

Ink Cartridges

 

 

 

 

Guide

Reference Guide

Document exit tray

Document Input tray

CD-ROMs*1

Handset

*2

 

 

Telephone line cord*2

Power cord*2

PC cable

Replacement ADF

Rubber Pads

 

 

 

 

 

 

 

 

 

 

 

 

*1 Two CD ROMs containing Installer, Software and Online User Guide. *2 May vary according to country.

1-1

Control Locations and Functions

Take a moment to familiarize yourself with the main components and their locations.

Front View

Document

Paper Feeder

 

Input Tray

Extension Tray

Automatic

Paper

Paper Feeder

Guide

Document

Guide

Envelope

Guide

Control

Panel Automatic

Document

Feeder

Document

Exit Tray

Paper Exit Tray

Note: In some countries, a handset is provided. Your machine may look slightly different than the illustration with the handset mounted on the left side of the machine.

1-2 Getting Started

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rear View

Handset Connector (not

 

1

 

 

 

 

 

 

 

 

USB Cable

 

 

 

 

 

 

 

 

 

Connector

available in all countries)

 

 

 

Power Cord

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connector

 

 

 

 

 

 

 

 

 

 

 

 

 

EXT Connection

 

 

 

PC Parallel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connector

 

 

 

 

 

 

 

LINE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Inside

 

 

 

 

 

 

 

 

 

Color Ink

 

 

 

 

 

 

 

 

 

Cartridge

 

 

 

 

 

 

 

 

 

 

 

Black Ink

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control

 

 

 

 

Cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Set Up Your Machine

1-3

Choosing a Location

To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.

Do not place your machine:

In direct sunlight.

Near heat sources or air conditioners.

In dusty or dirty environments.

Setting Up Your Machine
Document Input Tray

Insert the two tabs on the tray into the slots as shown. Fold out the extension tray, if necessary.

1-4 Getting Started

XEROX 470cx User Manual
Paper Exit Tray

Slide the Paper Exit Tray out from the base of the machine. If desired, fold

1

out the extension tray.

Document Exit Tray

Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extension tray, if necessary.

Set Up Your Machine

1-5

Telephone Line

Note: There are many possible ways to connect telephone accessories to the WorkCentre 490cx. Refer to Telephone Connectivity Guidelines on page 9-23 for more details.

Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack.

To a standard telephone wall jack (will vary according to country).

1-6 Getting Started

Extension Phone

If you want to use a standard phone or answering machine with your

WorkCentre 490cx, connect it to the jack labeled EXT on the side of the 1 machine.

To a telephone or answering machine

PC Cable

Your Xerox WorkCentre 490cx is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre 490cx to a computer that supports bi-directional communications (IEEE standard 1284).

Note: If using another parallel cable, ensure that it is bi-directional and meets IEEE standard 1284 specifications and is not longer than twelve feet.

Set Up Your Machine

1-7

To connect the WorkCentre 490cx to a computer using a parallel cable, follow the steps below:

CAUTION: Make sure the computer is turned off, and the WorkCentre 490cx is unplugged from the power outlet.

1 Plug the parallel cable into the connector on the back of the WorkCentre 490cx. Swing the metal clips of the connector inward until they lock firmly inside the notches on the parallel cable connector.

Close Cable

Connector

Locking Clips

2 Connect the other end of the cable to the parallel port on your computer. Refer to your computer documentation for assistance with this procedure.

1-8 Getting Started

USB Cable

Your Xerox WorkCentre is equipped with a USB interface port, that can be

used if you are running Windows 98/2000 or Windows NT4.0. However, 1 the USB cable is not provided with the machine.

Note: If using a USB cable, the parallel cable is not used. In addition, the computer and the 490cx must be powered on before connecting the USB cable to the computer.

To connect the WorkCentre 490cx to a computer using the USB cable, follow the steps below:
1 Turn on the computer and the 490cx and allow them to power up.
2 Plug the rectangle end of the USB cable into the connector on the back of the WorkCentre 490cx.

3 Connect the other end of the USB cable to one of the USB ports on your computer. Refer to your computer documentation for assistance with this procedure.

Set Up Your Machine

1-9

AC Power Cord

WARNING: There is NO On/Off switch for the WorkCentre 490cx. When the AC power cord is plugged in, the machine is fully energized.

1 Plug one end of the AC power cord into the back of the machine and the other end into a grounded AC power outlet.

To AC outlet

1-10 Getting Started

2 The machine turns on and performs a self diagnostic test. POWERING

 

UP PLEASE WAIT appears on the LCD display.

1

If you are setting up the machine for the first time, or if the machine has

not been operated for an extended period of time, SET DATE AND

 

TIME, and PRESS START will appear on the LCD display.

 

 

 

.

SET DATE AND TIME

PRESS START

Set Up Your Machine

1-11

3 Press the Start button. A flashing cursor will appear on the first character of the date in the LCD display.

4 Enter the date and time using the Number Keypad. If you need assistance entering characters using the Number keypad, refer to

Entering Alphanumeric Characters on page 3-29.

5 Press the Start button to confirm your settings.

The WorkCentre 490cx returns to standby mode. If there are no ink cartridges installed, ALL CART. EMPTY appears in the top line of the display.

Note: If you do not set the date and time, after a short period of time the machine will automatically accept whatever date and time are displayed on power up. It will then go into standby mode.

Note: To power off the machine, unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine.

1-12 Getting Started

Installing Ink Cartridges

 

Your machine is a dual cartridge Inkjet printer. You must use a black and a

1

color ink cartridge. When viewed from the front of the machine, the Black

 

Ink Cartridge installs in the right Cartridge Holder while the Color Ink

 

Cartridge installs in the left Cartridge Holder.

 

When installing ink cartridges, you must provide specific information to the

 

WorkCentre 490cx about the cartridges you install. This allows the printer

 

to keep track of which cartridges are installed and to gauge ink cartridge

 

utilization. There are two methods of entering this information. You may

 

enter the required information directly via the WorkCentre 490cx control

 

panel or you can update Ink Cartridge information using the WorkCentre

 

490cx Printer Driver Software and a PC.

 

The procedures in this section cover Ink Cartridge Installation without using

 

the WorkCentre 490cx Printer Driver Program. To install Ink Cartridges

 

using the WorkCentre 490cx Printer Driver Program, refer to The Xerox

 

WorkCentre Control Program on page 5-11.

 

Note: For the following Xerox print cartridges, please contact your nearest Xerox dealer:

-High Capacity Black Print Cartridge (8R7881)

-Color Print Cartridge (8R12591)

Set Up Your Machine

1-13

Installing Ink Cartridges
1 Lift open the Control Panel cover by pulling up on the Control Panel.

Cartridge

Compartment

Cover

Control Panel

The Cartridge Compartment Cover is now accessible.

2 Open the Cartridge Compartment Cover by lifting up on the recessed handle. The Cartridge Carrier Assembly moves to the center of the machine.

1-14 Getting Started

3 Unwrap and remove the Black Ink Cartridge from its packaging. Hold the cartridge by the top only.

1

Note: Avoid touching the electrical contacts on the cartridge.

4 Carefully remove the sealing tape by pulling straight out on the tab located at the end of the Ink Cartridge.

Note: Ensure that there are no pieces of tape remaining on the cartridge.

Set Up Your Machine

1-15

5 Locate the Black Ink Cartridge holder inside the printer. The Black Ink Cartridge holder is located on the right side of the Cartridge Carrier Assembly and can be identified by a black key tab.

Color

 

 

 

Black

Cartridge

 

 

 

 

Holder

 

 

 

Cartridge

 

 

 

 

Holder

6 Slide the Black Ink Cartridge down into the holder and push it in the direction of the arrow until it clicks into place.

1-16 Getting Started

7 Unwrap and remove the Color Ink Cartridge from its packaging. Hold the cartridge by the black areas or colored top only.

1

Note: Avoid touching the electrical contacts on the back of the cartridge.

8 Carefully remove the sealing tape by pulling straight out on the tab located on the end of the Ink Cartridge.

Note: Avoid touching the electrical contacts on the cartridge.

Set Up Your Machine

1-17

9 Locate the Color Ink Cartridge holder inside the printer. The Color Ink Cartridge holder is located on the left side of the Cartridge Carrier Assembly and can be identified by a light blue key tab.

Color Cartridge

Holder

Black/Photo

Cartridge

Holder

10

11

12

13

Slide the Color Ink Cartridge down into the holder and push it in the direction of the arrow until it clicks into place.

Close the Cartridge Compartment Cover.

CARTRIDGE CHANGED? appears in the display.

Press the Down or Up button until BOTH appears in the display.
Press the Start Button.

LEFT CARTRIDGE? appears in the top line of the LCD display.

1-18 Getting Started

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