Xerox 470, ST, 490, 460, 480 User Manual

...

Document Centre 490/480/470/460 DC/ST

Reference Guide

August 2001 701P36442

Xerox Document Centre Model _______________

Serial Number ____________________________

If you have a problem or need supplies:

In the USA

Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA) Ordering Supplies 1-800 822-2200 (USA)

In Canada

Calling for Service 1-800-939-3769 (Canada) Ordering Supplies and Replaceable Units 1-800-668-0199 (Canada)

Xerox Corporation Global Knowledge & Language Services 800 Phillips Road - Bldg 845-17S Webster, New York 14580 USA ©2001 by Xerox Corporation. All rights reserved. Printed in the United States of America Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by

statutory or judicial law or hereinafter granted, including without limitation material generated from the software programs that are displayed on the screen such as icons, screen display looks, etc.

XEROX®, The Document Company® and the stylized X and identifying product names and numbers are registered trademarks of XEROX CORPORATION and X erox Canada Ltd. is a licensee of all the trademarks.

, Les Gens De Documentsmd, le X stylisé et Document Centre sont des marques de commerce de Xerox

Xerox Corporation pour lesquelles Xerox Canada ltée détient des permis d'utilisation.

The Document Centre ST model includes an implementation of LZW licensed under U.S. Patent 4,558,302. Product names used in this guide may be trademarks or registered trademarks of their respective companies and are

hereby acknowledged. This document contains images of screens that were created using Zinc Applicat ion Framewor k software version 3.5

guidelines for energy efficiency. Terra Choice Environmental Services Inc. of Canada has verified that this Xerox product conforms to all applicable

Environmental Choice EcoLogo requirements for minimized impact to the environment. While the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to

change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.

ii Xerox Document Centre Reference Guide

following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following

disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following

disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of The Internet Software Consortium - DHCP nor the names of its contributors may be used to endorse

or promote products derived from this software without specific prior written permission. This Software Is Provided By The Internet Software Consortium And Contributors "As Is" And Any Express Or

Implied Warranties, Including, But Not Limited To, The Implied Warranties Of Merchantability And Fitness For A Particular Purpose Are Disclaimed. In No Event Shall The Internet Software Consortium Or Contributors Be Liable For Any Direct, Indirect, Incidental, Special, Exempla ry, Or Consequential Da ma ges (Including, But Not Limited To, Procurement Of Substitute Goods Or Services; Loss Of Use, Data, Or Profits; Or Business Interruption) However Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibi li ty Of Su ch Damage.

Xerox Document Centre Reference Guide iii

Radio Frequency Notice

US Federal Communications Commission

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

iv Xerox Document Centre Reference Guide

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Contact: Xerox Corporation Phone: 1-800-828-6571 Address: 800 Phillips Road

Webster, New York 14580 USA

Canadian EME

This Class B digital apparatus complies with Canadian ICES-

003. Cet appareil numérique de la classe B est conforme la norme

NMB-003 du Canada.

Xerox Document Centre Reference Guide v

Telephone Requirements Notice

US Federal Communications Commission

1. The FCC has established rules that permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until repair has been made. If this is not done, the telephone company may temporarily disconnect service.

3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC.

4. If the telephone company requests information on what equipment is connected to their lines, inform them of:

A. the telephone number this unit is connected to. B. the ringer equivalence number. C. the USOC jack required. D. the FCC Registration number. Items ‘B’ and ‘D’ are indicated on the label.

The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring correctly.

Service Requirements In the event of equipment malfunction, all repairs should be

performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained at:

Xerox Customer Support 1301 Ridgeview Drive, Bldg. 301 Lewisville, TX 75067 Telephone: (800) 821-2797

vi Xerox Document Centre Reference Guide

Canadian Industry Requirements

Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the electric inspection authority, or electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop that is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

For service in Canada call (800) 939-3769

Xerox Document Centre Reference Guide vii

In the USA, it’s Illegal to copy the following

Congress, by statute, has forbidden the copying of the following items. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. This list is not all-inclusive. In case of doubt, consult your attorney.

1. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, DC 20559 (circular R21).

2. United States Government obligations or securities such as:

Certificates of Indebtedness

Coupons from Bonds

Gold and Silver Certificates

Treasury Notes and United States Bonds

Federal Reserve and Federal Reserve Bank Notes

Certificates of Deposit

National Bank currency

Fractional Notes

Paper money and Postal Money Orders

Bonds and obligations of certain agencies of the government, such as FHA

Bonds. (US Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds)

Internal Revenue Stamps. (If it is necessary to copy a legal document on which there is a cancelled revenue stamp, this may be done provided the reproduction of the document is performed for lawful purposes)

Postage Stamps, cancelled or uncancelled. (For philatelic purposes, postage stamps may be photographed provided the reproduction is black and white and less than 3/4 or more than 1 1/2 times the linear dimensions of the original)

Bills, checks, or drafts for money drawn by or on authorized offices of the United States

viii Xerox Document Centre Reference Guide

Stamps and other representatives of value, of whatever denomination, which may be or have been issued under any Act of Congress

3. Adjusted compensation Certificates for veterans of the World Wars.

4. Obligations or Securities of any foreign government, bank, or corporation.

5. Certificates of Citizenship or Naturalization. (Foreign naturalization certificates may be photographed).

6. Passports. (Foreign passports may be photographed).

7. Immigration papers.

8. Badges, identification cards, passes or insignias carried by military or Naval personnel, or by members of the various Federal Departments and Bureaus, such as the FBI and Treasury (unless the photograph is ordered by the head of such Department or Bureau).

9. Copying of the following is also prohibited in certain states: automobile licences, driver’s licenses, and automobile Certificates of Title.

10. Draft Registration cards and Selective Service Induction papers which bear any of the following information:

Registrant’s earnings or income

Registrant’s dependency status

Registrant’s court record

Registrant’s previous military service

Registrant’s physical or mental condition

Exception:

US Army and Navy discharge certificates may be

photographed.

Xerox Document Centre Reference Guide ix

x Xerox Document Centre Reference Guide

1. Safety Notes ................................................................................................... 1-1

Symbology ................................................................................................... 1-2

Electrical Safety ........................................................................................... 1-2

Emergency Power Off ................................................................................. 1-4

Ozone Information ....................................................................................... 1-5

Laser Safety ................................................................................................. 1-6

Table of Contents

Operational Safety ....................................................................................... 1-7

Safety Extra Low Voltage Approval ........................................................... 1-9

2. Start Here ........................................................................................................ 2-1

Terms and Typeface .................................................................................... 2-2

Default .............................................................................................. 2-2

Image Orientation ............................................................................. 2-2

Paper Orientation ............................................................................. 2-2

Interchangeable Terms ..................................................................... 2-2

Typefaces ............................................................................................... 2-3

Xerox Document Centre Reference Guide xi

Information Sources ....................................................................................2-4

At the Machine ............ ............................................. ....... .........................2-4

At the Workstation (for ST Models) ...... ....... ...... ......................................2-4

Used by the Machine Administrator .........................................................2-4

Frequently Asked Questions ...................................................................2-5

My Document Centre looks different-Why? ......................................2-5

Are there other options available? ....................................................2-5

What is the difference between DC and ST? ....................................2-6

Where is Information about Copying? ...............................................2-6

What are System Management Tools? .............................................2-6

Where is network connectivity information? ......................................2-6

3. Product Overview ...........................................................................................3-1

Hardware Component Diagram ..................................................................3-2

Document Feeder and Scanner ..................................................................3-3

Document Glass ...........................................................................................3-4

Paper Trays (Trays 1 - 4) .............................................................................3-5

Setting Up Paper Trays ...........................................................................3-5

Auto Tray Switching .... ....... ...... ....... ............................................. ...... ......3-6

Bypass Tray (Tray 5) ....................................................................................3-7

High Capacity Feeder (Tray 6) ....................................................................3-8

User Interface ...............................................................................................3-9

Touch Screen .................................................... ....................................3-11

xii Xerox Document Centre Reference Guide

Finisher ....................................................................................................... 3-12

Offsetting Catch Tray ................................................................................ 3-13

Convenience Stapler ................................................................................. 3-14

4. Making Copies ................................................................................................ 4-1

Basic Copying Tab ...................................................................................... 4-2

Output ..................................................................................................... 4-3

Sorting options .................................................................................. 4-3

Stapling options ................................................................................ 4-3

More... .............................................................................................. 4-4

More Output Options ........................................................................ 4-4

More Stapling Options ...................................................................... 4-5

2 Sided Copy .......................................................................................... 4-6

More... .............................................................................................. 4-7

Side 2 Rotation ................................................................................. 4-7

Reduce / Enlarge .................................................................................... 4-8

Normal Setting .................................................................................. 4-9

Entering numbers from the keypad .................................................. 4-9

Custom Setting ............................................................................... 4-10

Paper Supply ........................................................................................ 4-11

More... ............................................................................................ 4-11

Image Adjustment Tab .............................................................................. 4-12

Image Quality ........................................................................................ 4-13

Original Type .................................................................................. 4-13

Lighten/Darken ............................................................................... 4-14

Background Suppression ............................................................... 4-14

More Image Quality ............................................................................... 4-15

How to use the Image Quality settings ........................................... 4-16

How to use the More Image Quality settings .................................. 4-17

Bound Originals .................................................................................... 4-18

Binding Erase ................................................................................. 4-19

Bound Originals and 1 to 2 sided copying ...................................... 4-19

Using Bound Originals with Build Job ............................................. 4-20

Copying both pages to one side of a Sheet .................................... 4-20

Edge Erase ........................................................................................... 4-21

Original Input ......................................................................................... 4-22

Auto ................................................................................................ 4-22

Manual Platen Input ........................................................................ 4-23

Mixed Size Originals ....................................................................... 4-24

Image Shift ............................................................................................ 4-26

Table of Contents

Xerox Document Centre Reference Guide xiii

Output Format Tab .....................................................................................4-27

Transparency Dividers ...........................................................................4-28

Booklet Creation ....................................................................................4-29

Multi-Up .................................................................................................4-30

Covers ...................................................................................................4-31

Notes about 2-sided covers ............................................................4-31

Invert Image ...........................................................................................4-33

Job Assembly Tab ....................................................................................4-34

Build Job ................................................................................................4-35

Build Job Controls .................................................................................4-36

Sample Set ............................................................................................4-37

Stored Programming .............................................................................4-38

5. Fax (Optional Feature) ...................................................................................5-1

Setting Up a Network Fax ............................................................................5-2

Fax Repository Setups ................................................................................5-3

Fax Network Service Login .........................................................................5-4

Getting to the Fax Feature ...........................................................................5-7

Sending a Fax ...............................................................................................5-8

Basic Faxing Screen ....................................................................................5-9

Dialing Options ........................................................................................5-9

Dialing Characters .................................................................................5-10

Dial Pause [,] ...................................................................................5-10

Long Pause [I] .................................................................................5-10

Group Dial [\] ...................................................................................5-11

Mask Data [/] ...................................................................................5-11

Password Check Switch [S] ............................................................5-11

Wait for network tone detection [W] ................................................5-11

Pulse-to-Tone Switch [:] .............................. ...... ....... ...... ....... ..........5-12

Local ID [+] Character Check [+] .....................................................5-12

Local ID [space] Character Check [] ...............................................5-12

Begin DTMF [*] ................................................................................5-12

End DTMF [#] ..................................................................................5-12

Phone List ..............................................................................................5-13

Resolution ..............................................................................................5-14

Sides Scanned ......................................................................................5-14

xiv Xerox Document Centre Reference Guide

More Fax Features screen ........................................................................ 5-15

Image Quality ........................................................................................ 5-16

Delayed Send ....................................................................................... 5-17

Original Input ......................................................................................... 5-18

Auto ................................................................................................ 5-18

Manual Platen Input ........................................................................ 5-18

6. Network Scanning (Optional Feature) .......................................................... 6-1

Scanning resources .................................................................................... 6-2

Template Overview ...................................................................................... 6-4

Scrolling through the Template Name List . ...................................... 6-4

Selecting the correct Distribution Template ...................................... 6-5

Making Templates ............................................................................ 6-5

Changing Preprogrammed Template Selections .............................. 6-5

How to scan a document ............................................................................ 6-6

Network Scanning Tab ................................................................................ 6-7

Image Adjustment tab ..... ...... ....... ...... ............................................. ....... ... 6-12

Output Format ............................... ............................................. ...... ....... ... 6-16

Filing Setups ....... ...... ....... ...... ............................................. ....... ...... .......... 6-17

Internet Services (Embedded HTTP Server) ........................................... 6-19

Authentication .................................... ............................................. ....... ... 6-21

Configuring the Authentication Server .................................................. 6-22

Service Access Control ............................ ...... ...... ....... ...... ....................... 6-23

Network Authentication Access ............................................ ...... ....... ... 6-24

How to enter Login Name and Password ....................................... 6-24

Guest Access ........................................................................................ 6-25

How to enter Guest Access password ............................................ 6-25

7. E-mail (Optional Feature) .............................................................................. 7-1

Table of Contents

E-mail Network Service Login .................................................................... 7-2

Xerox Document Centre Reference Guide xv

Basic E-mail Tab ..........................................................................................7-5

From... ...............................................................................................7-5

To... ...................................................................................................7-5

Cc... ...................................................................................................7-5

Bcc... .................................................................................................7-5

Edit Subject... ....................................................................................7-6

Subject: .............................................................................................7-6

Details ...............................................................................................7-6

Remove .............................................................................................7-6

Remove All ........................................................................................7-6

Address List .............................................................................................7-7

Adding Recipients to the Address List ............................................... ......7-8

How to Add Recipients ..........................................................................7-10

Address Book ........................................................................................7-11

Image Adjustment Tab ...............................................................................7-12

Output Format Tab .....................................................................................7-13

8. Job Status ......................................................................................................8-1

Job Status .....................................................................................................8-2

Scrolling through the Job Status List .................................................8-2

Other Queues ..........................................................................................8-4

Managing the Job Queue ........................................ ....... ...... ....... ............8-5

Job Commands .................................................................................8-5

Required Resources .........................................................................8-6

9. Machine Status ..............................................................................................9-1

Machine Information Tab .............................................................................9-2

Machine Details .......................................................................................9-3

Paper Tray Status ....................................................................................9-4

Billing Counters .......................................................................................9-5

Print Reports ............................................................................................9-6

xvi Xerox Document Centre Reference Guide

The Faults Tab ............................................................................................. 9-7

The Supplies Tab ......................................................................................... 9-8

10. Tools ............................................................................................................ 10-1

System Management Tools Overview ..................................................... 10-2

Tools Screen 1 - System Settings ............................................................ 10-3

Tools Screen 1 - Screen Defaults and Auditron Administration ........... 10-4

Tools Screen 1 - Feature Defaults and Network Connectivity .............. 10-5

Tools Screen 2 - Supplies, Configuration, Tests, Power Saver ............ 10-6

Tools Screen 3 - Setups, Software Upgrade, Service Access Control . 10-7

System Settings Screen 1 ......................................................................... 10-8

System Settings Screen 2 ......................................................................... 10-9

System Settings Screen 3 ....................................................................... 10-10

Paper Management System ............................................................... 10-11

Paper Attributes ............................................................................ 10-11

Tray Settings ................................................................................ 10-11

Tray Management ....................................................................... 10-12

Tray Settings ................................................................................ 10-13

Stock Settings ............................................................................... 10-15

Default Stock ................................................................................ 10-16

Paper Substitution ........................................................................ 10-17

Standard Size Required ............................................................... 10-18

Audio Tones ........................................................................................ 10-19

Display Brightness .............................................................................. 10-20

Time and Date .................................................................................... 10-21

Set Date and Time ........................................................................ 10-21

Greenwich Mean Time Offset ............... ...... ....... ...... ....... ...... ........ 10-21

Timers ................................................................................................. 10-22

Configuration Report ........................................................................... 10-23

Job Sheets .......................................................................................... 10-24

Banner Sheets .............................................................................. 10-24

Fax Status Sheets ...... ............................................. ....... .............. 10-24

Error Sheets ...................... ...... ....... ...... ........................................ 10-24

Scan Status Sheets ..................................................................... . 10-24

Stock Choice ..................... ............................................. .............. 10-25

Table of Contents

Xerox Document Centre Reference Guide xvii

Reduce and Enlarge Presets ...............................................................10-26

Measurements .....................................................................................10-27

Document Scanner Size Sensing ........................................................10-28

Decurler Setting ...................................................................................10-29

Display Options ...................................................................................10-30

Image Rotation ....................................................................................10-31

Contention Management .....................................................................10-32

Single Job Mode ..................................................................................10-33

Output Options ....................................................................................10-34

Thin Stapled Sets ..........................................................................10-34

Out Of Staples Option ...................................................................10-35

Output Location for Non-Stapled Jobs ..........................................10-35

Within Job Offsetting ................................... ...... ............................10-35

Electronic Hole Removal .....................................................................10-36

Feature Defaults (Copy jobs) ..................................................................10-37

Screen Defaults ........................................................................................10-38

Online/Offline ...........................................................................................10-39

Connectivity and Network Setup ............................................................10-40

Supplies Management .............................................................................10-41

Service Plan ..................................................................................10-41

Replacement Method ....................................................................10-41

Feed Roll Cartridge Replacement .................................................10-41

Xerographic Module Reorder Notification .....................................10-42

Fuser Module Reorder Notification ...............................................10-42

Resetting the Feed Roll Cartridge Counters .................................10-43

Configuration and Setup .........................................................................10-44

50/60 Hz ........................................................................................10-44

Document Scanner Cover Color ...................................................10-44

Optional Services ..........................................................................10-44

Xerox Customer Call Center .........................................................10-45

Disk Finisher Setup .......................................................................10-45

Remote Data Transfer Setups .................................................................10-46

Enable Incoming Calls .........................................................................10-47

Entering the Outlet Telephone Number ...............................................10-48

Using a PhoneShare Device ................................................ ...............10-49

xviii Xerox Document Centre Reference Guide

Sixth Sense .............................................................................................. 10-50

Connecting the Telephone Line ............................................................. 10-51

Machine Tests ......................................................................................... 10-52

Image Quality Tests and Patterns ....................................................... 10-53

Xerographic System Routine ...................... ...... ....... ........................... 10 -5 4

User Interface Tests ........................................................................... 10-55

Video Path Diagnostics Test ............................................................... 10-57

Echo Tests .......................................................................................... 10-58

Network Connectivity Test .................................................................. 10-59

Remote Testing Access for Network Controller .................................. 10-60

Customer Software upgrade ............................................................... 10-61

Upgrading Machine Software .................................. ..................... 10-61

Power Saver Administration ........ ...... ....... ...... ...... ....... ...... ..................... 10-62

Low Power Mode Indications .............................................................. 10-62

Power Saver Timer Values ................................................................. 10-63

Software Reset ................. ...... ....... ............................................. .............. 10-64

11. Tracking Usage ............................................................................................11-1

Auxiliary Accounting Devices .................................................................. 11-2

Installing an Auxiliary Accounting Device .............................................. 11-2

Auxiliary Device Notes .......................................................................... 11-3

Auxiliary Interface Setup ....................................................................... 11-4

Job Timer ........................................................................................ 11-4

Large Image Counter ...................................................................... 11-5

Print Job Control ............................................................................. 11-5

Table of Contents

Internal Auditron ........................................................................................ 11-6

Internal Auditron Overview .................................................................... 11-7

Planning an Auditron System ................................................................ 11-8

Planning User Accounts ................................................................. 11-8

Planning General Accounts ............................................................ 11-9

User and General Account Combinations .................................... 11-10

Managing Data and other considerations ........................................... 11-11

Auditron Report Software ............................................................. 11-11

Assign a Backup Auditron Administrator ...................................... 11-11

Prevent unauthorized use of the Copier ............ ...... ....... .............. 11-11

Xerox Document Centre Reference Guide xix

Setting up your Internal Auditron System .............................................11-12

Initializing the Auditron System .....................................................11-12

Changing the Tools password ................................................................11-14

Auditron Initialization ...........................................................................11-15

User Accounts and Access Rights ......................................................11-16

Access ...........................................................................................11-17

Default Account .............................................................................11-17

Auditron General Accounts ..................................................................11-18

Network Accounting Overview (Optional Feature) ...............................11-19

Types of Tracked Data ........................................................................11-20

Using Network Accounting ..................................................................11-21

Logging In and Out of the Document Centre .......................................11-22

Setting Up Network Accounting ...........................................................11-23

12. Reference ....................................................................................................12-1

Copy Job Default Settings ........................................................................12-2

Tools Defaults ..........................................................................................12-14

Relocating your Document Centre .........................................................12-22

The ENERGY STAR® Programme ..........................................................12-24

Low Power Indications .........................................................................12-25

Setting Tray 6 to hold either A4 or 8.5 x 11 inch paper ........................12-27

Material Safety Data Sheets ....................................................................12-28

Document Centre Document Security Note ..........................................12-31

Greenwich Mean Time Offset ..................................................................12-33

Xerox on the Web .....................................................................................12-35

13. Paper & Stock .............................................................................................13-1

Paper and Stock Performance Information .............................................13-2

Paper Handling Guidelines .............................................................13-2

Paper Tray Media Capability ...........................................................13-3

General Stapling Guidelines ...........................................................13-4

xx Xerox Document Centre Reference Guide

Loading Types of Common Stock ......................................................... 13-13

Document Feeder Paper Stock information .......................................... 13-15

Paper Loading, Storage and Handling .................................................. 13-17

14. Machine Maintenance ................................................................................ 14-1

Power On Procedures ............................................................................... 14-2

Power Off Procedures ............................................................................... 14-3

Machine Faults ........................................................................................... 14-5

Replaceable Units and Supplies .............................................................. 14-8

Expected life of Replaceable Units ................................................. 14-8

Reordering Replaceable Units and Supplies .................................. 14-9

Changing the Finisher Staple Cartridge ................................................ 14-10

Cleaning the Machine .............................................................................. 14-11

15. Problem Solving ......................................................................................... 15-1

General Operating Guidelines .................................................................. 15-2

Calling the Welcome Center ..................................................................... 15-3

Diagnostic Tools ........................................................................................ 15-4

Troubleshooting Tips ...................................................................... 15-6

16. Glossary ...................................................................................................... 16-1

Index

Table of Contents

Xerox Document Centre Reference Guide xxi

xxii Xerox Document Centre Reference Guide

1. Safety Notes

Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. The safety testing and performance of this product have been verified using

Xerox materials only.

Follow all warnings and instructions marked on or supplied with the product.

1. Safety Notes

Xerox Document Centre Reference Guide Page 1 - 1

Symbology

This symbol on the machine indicates a heated surface.

Electrical Safety

CAUTION Ensure that the power connection for your machine satisfies these

requirements.

Document Centre Model Power Requirements 490 Model DC or ST 208V Outlet

Dedicated 20A circuit

480/470/460 DC or ST 115V Outlet

Dedicated 20A circuit

1. The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine.

2. The socket outlet shall be installed near the equipment and shall be easily accessible.

3. Use the power cable that is supplied with your Document Centre. Do not use an extension cord or remove or modify the power cord plug.

4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure, consult an electrician.

Page 1 - 2 Xerox Document Centre Reference Guide

5. Do not use an adapter to connect the Document Centre to an electrical outlet that lacks a ground connection terminal.

6. The power cord is the disconnect device for this machine.

7. Do not override or disable electrical or mechanical interlocks.

8. Do not push objects into slots or openings on the machine. Electrical shock or fire may result.

9. Do not obstruct ventilation openings. These openings prevent overheating of the Document Centre.

1. Safety Notes

Xerox Document Centre Reference Guide Page 1 - 3

1. Safety Notes

Emergency Power Off

If any of the following conditions occur, turn off the Document Centre immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Representative to correct the problem:

l l

l l l

The Document Centre emits unusual odors, or makes unusual noises.

The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has

been tripped. Liquid is spilled into the Document Centre. The Document Centre is exposed to water. Any part of the Document Centre is damaged.

NOTE

The only method to remove all power from the Document Centre is to disconnect the power cable from the electrical outlet.

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Ozone Information

This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air. Install the system in a well ventilated room with the minimum cubic requirements size listed below. Providing the correct environmental parameter will ensure the concentration levels meet safe limits.

The minimum cubic requirements are listed below:

Table 1: Ozone requirements

Document Centre Product Ozone Cubic requirement 490/480/470/460 DC or ST 1,060 ft

To determine if the room has the required volume to meet the ozone requirement, the length of the room multiplied by its width and height should be equal to or greater than the cubic volume listed above.

If you need additional information about ozone, visit www.xerox.com. Select the link to Environment, Health and Safety then scroll down to EH&S Publications. You can also request the Xerox publication Facts about Ozone (part number 610P64653) b y calling 1-800-828-6571 in the United States and Canada.

1. Safety Notes

Xerox Document Centre Reference Guide Page 1 - 5

1. Safety Notes

Laser Safety

CAUTION Use of controls, adjustments or procedures other than those

specified in this guide may result in hazardous light exposure.

The Document Centre complies with international safety standards and is certified as a Class 1 Laser Product.

With specific regard to lasers, the equipment complies with laser product performance standards set by governmental, national, and international agencies as a Class 1 Laser Product. It does not emit hazardous light, as the beam is totally enclosed during all phases o f customer operation and maintenance.

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Operational Safety

Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval and compliance with established environmental standards.

To ensure the continued safe operation of your Document Centre, follow these safety guidelines at all times:

Always Do These

Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician.

Always follow all warnings and instructions that are marked on or are supplied with the equipment.

Always exercise care when moving or relocating the equipment. Please contact your local Xerox Service Department to arrange relocation of the machine to a location outside of your building.

Always locate the machine on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the machine.

Always locate the machine in an area that has adequate ventilation and room for servicing.

Always use materials and supplies that are specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and possibly a hazardous situation.

1. Safety Notes

NOTE

Your Document Centre is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.

Xerox Document Centre Reference Guide Page 1 - 7

Never Do These

Never use an adapter plug to connect equipment to a power source that lacks a ground connection terminal.

Never obstruct ventilation openings. They are provided to prevent overheating.

Never push objects of any kind into the ventilation openings.

Never attempt any maintenance function that is not specifically described in the Document Centre documentation.

Never remove any covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.

Never position the machine near a radiator or any other heat source.

Never override or “cheat” any of the electrical or mechanical interlock devices.

Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the power outlet and call the Xerox Welcome Center.

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+ 322 hidden pages

Xerox 470, ST, 490, 460, 480 User Manual

Table Of Contents

1. Safety Notes

Symbology

Electrical Safety

Emergency Power Off

Ozone Information

Laser Safety

Operational Safety