Phaser 4400
Evaluator
Guide
Phaser™ 4400
Laser Printer
Evaluator Guide 1
2
Phaser 4400 Laser Printer
Phaser™ 4400
Laser Printer
About This Guide
This guide will introduce you to the Xerox Phaser 4400 Network Laser Printer, and help you in your
printer evaluation process.
Content
Section 1
Introducing the Xerox Phaser 4400 Network Laser Printer ..................................................................4
Product Overview.....................................................................................................................................5
Section 2
Evaluating Network Laser Printers ..............................................................................................................6
Suggests specific features to look for in a printer of this class, how to evaluate that feature, and how the
Phaser 4400 measures up.
Section 3
By the Numbers ..................................................................................................................................................9
Performance..............................................................................................................................................6
Ease of Use ...............................................................................................................................................7
Value .........................................................................................................................................................8
Competitive Comparisons ........................................................................................................................9
Configuration Summary ........................................................................................................................ 10
Upgrades / Options / Supplies................................................................................................................11
Print Quality Modes ............................................................................................................................... 11
Media Supported ................................................................................................................................... 12
Total Satisfaction Services .................................................................................................................... 12
Specifications ........................................................................................................................................ 13
Information Sources .............................................................................................................................. 14
This guide was printed entirely on a Xerox Phaser Color Printer.
Evaluator Guide 3
Phaser 4400
Introducing the Xerox Phaser 4400 Network Laser Printer
Speeds Ahead of its Class! The Phaser 4400 Network Laser Printer packs more standard features
into this “office standard” than any other printer in this class. Compare the powerful features
included in the budget minded price and you’ll see the inherent value available only from Xerox.
Setting the Highest Standard for
Speed
Delivering 26 pages-per-minute at true 1200 dpi
resolution, makes the Phaser 4400 a great choice to
replace aging office network printers or as an entry into
network printing for the first time. A powerful 266 MHz
image processor and robust 150,000 page-per-month
duty cycle give the Phaser 4400 the strength to handle
most networked office printing demands.
Smart Printer for Great Work
The Phaser 4400 incorporates many of the legendary
Ease of Use features developed for our Phaser color
printers including; simple one-click installation,
PrintingScout to comprehensively monitor the printing
process and direct corrective action if necessary, and
CentreWare® Internet Services an embedded web server
for easy printer management over a standard web
browser.
Outstanding Printing Inside your
Budget
Right out of the box, the Phaser 4400 gives you more
than you’ll get with any other printers in its class. In
fact, when you compare our printer’s ideal combination
of true 1200 x 1200 dpi resolution at 26 ppm speed,
64 MB of printer memory, true Adobe PostScript 3,
PCL 5e/6 emulation, 10/100Base-TX Ethernet, USB,
and its many standard convenience features, you’ll
wonder how we’ve kept it so affordable.
4
Phaser 4400 Laser Printer
Product Overview
Section 1
Phaser 4400B Feature Set
Even at the base level, the
Phaser 4400B comes packed with
the following performance and
productivity features standard:
❖ 26 page-per-minute print
speed
❖ 600 dpi resolution
❖ 32 MB memory (expandable to 224 MB)
❖ 266 MHz RISC Processor
❖ USB and Bi-directional Parallel
❖ Adobe
❖ 650 sheet total input capacity (expandable
❖ 100 sheet Multi-Purpose Tray
❖ 500 sheet output capacity (expandable to 1000)
❖ 150,000 impressions per month (maximum
❖ Standard capacity print cartridge (10k) or high
❖ One year on site warranty, extensive on-line
®
PostScript® 3™, PCL 5e, PCL 6
to 1750)
duty cycle)
capacity print cartridge (15k)
support and Xerox Total Satisfaction
Guarantee.
Phaser 4400DT Feature Set
The Phaser 4400DT comes with
all the common performance and
productivity features included in
the Phaser 4400N plus the
following additional features:
❖ Automatic duplexing
(two-sided printing)
❖ An additional 550 sheet
feeder brings total input capacity to 1200
sheets (expandable to 1750)
Phaser 4400DX Feature Set
The Phaser 4400DX comes with
all the common performance and
productivity features included in
the Phaser 4400DT plus the
following additional features:
❖ 500 sheet stacker with
offset, increases output
capacity to 1000 sheet total
❖ 20 GB Hard Disk includes
drivers and help videos and enables Secure
Print, Proof Print, Saved Print, Job Collation,
PDF direct 1.3, Font storage, and more.
Phaser 4400N Feature Set
The Phaser 4400N comes with all
the common performance and
productivity features included in
the Phaser 4400B plus the
following additional features:
❖ True 1200 x 1200 dpi
resolution at full printing speed
❖ 64 MB memory (expandable to 256 MB)
❖ 10/100Base-TX Ethernet connectivity
Evaluator Guide 5
Phaser 4400
Evaluating Workgroup Laser Printers
By definition, a workgroup printer is a shared resource. Typically, a network laser printer is shared by up to 25 people
on a regular basis. It is also common for there to be multiple computer platforms, such as the various versions of
Microsoft Windows, MacOS, Unix, or Linux. By far the most popular network used is Ethernet with TCP/IP protocols.
But even with multiple users on a variety of platforms with their own unique applications and needs, all networked
printer users require three things from their printers:
❖ Performance Features
❖ Ease of Use
❖ Value
This section of the Evaluator Guide will look at each of these areas, and suggest ways you can evaluate a printer’s
performance against that requirement. Do this for all workgroup laser printers you are considering and you’ll see how
the Phaser 4400 exceeds expectations on all counts.
Evaluate Performance Features
Today’s busy workgroups have no time to waste,
whatever their size. Consider raw engine speed, but also
look at RIP speed (largely determined by processor
speed), first-page-out time, and the ability to process
multiple jobs concurrently to give you a feel for the
printer’s total throughput capability.
Speed at the cost of quality is not acceptable. Consider
the resolution of the printer as represented in a variety
of text styles and sizes. Also consider fills, gradients,
graphic elements, and photo images.
How The Phaser 4400 EXCEEDS
The Performance Requirement:
At 26 pages-per-minute, the Phaser 4400 races through
long or multi-set jobs, avoiding non-productive log jams
from multiple users. The 266 MHz image processor
provides a first-page-out time of just 11 seconds and
handles even complex jobs quickly to help maintain
office productivity. And the true 1200 x 1200 dpi
resolution at full rated speed means there is no need to
sacrifice print quality for print speed. Finally, the ability
to handle peak loads of up to 150,000 impressions-permonth, means the Phaser 4400 will be able to handle
even the heaviest network loads.
What types of documents do your users typically
produce? Do they need a variety of media capabilities?
(i.e. pre-printed letterhead on fine bond paper, standard
peer-to-peer quality laser paper, transparency media,
card stock, envelopes, etc.) Is automatic two-sided
printing (duplexing) important?
As for media flexibility, the Phaser 4400 provides up to
1750 sheet input capacity divided into 4 sources for
more uninterrupted printing and fewer user interventions. You’ll always print on the media you expect
thanks to the Phaser 4400’s Smart Trays technology.
The printer driver knows what media is in each tray and
what your MS Office application is set for, and then
matches them perfectly.
6
Phaser 4400 Laser Printer
Section 2
Evaluate Ease of Use
The best way to evaluate a printer’s ease of use is to use it in a real world environment over an extended period of time.
But even without that opportunity, the following questions can help uncover a printer’s true start-up and day-to-day
Ease of Use potential:
❖ Can you easily reach all areas of a printer?
❖ Is it easy to check the consumable status before
committing to a large or important print job?
How The Phaser 4400 EXCEEDS
The Ease of Use Requirement:
The Phaser 4400 represents the first monochrome laser
printer from the Xerox Office Printing Business to
incorporate most of the powerful Phaser features
developed for our color printer products. From the
simple one-click installation, to PrintingScout our
unique real time print monitor and proactive help
software, the Phaser 4400 is packed with big printer
features. The Phaser 4400 can even trouble-shoot on its
own with PhaserSmart™ our unique internet-based
automated support system.
❖ Also, consider what tools are provided to help
manage multiple printers in a network.
❖ How easy is it to learn to use and manage?
Does it offer easy control both over the
network and from its front panel?
The security of system access has been modeled after
Microsoft system security levels. And MaiLinX provides automatic email alerts to specified individuals for
printer conditions requiring attention. For example, a
“Low Toner” message sent to a purchasing manager
could act as a reminder to order supplies before the
printer runs out completely.
Our CentreWare IS works with an embedded web server
in the printer. Just pull up the printer’s URL and go to
the CentreWare Internet Services site using your
favorite Web browser and easily find all you need to
know about it — current status, user manuals, troubleshooting guides, software drivers, and hot links to
Xerox product information, software updates, and
support resources.
Network administrators can easily monitor, configure,
and troubleshoot the printer right from their desktop —
keeping the printer and its users running at full speed. It
can also discover all of your networked printers and
multifunction devices, regardless of manufacturer. On
the Phaser 4400, CentreWare IS allows users to access
the saved job repository directly from their desktops.
Evaluator Guide 7
Evaluate Value
Performance Features and Ease of Use must be balanced against the total cost of owning and operating a
networked printer over time.
Find the true purchase price. Include everything needed
for a workgroup printer to begin printing right away. If
extra-cost add-ons are needed, such as a network card or
special cabling, then these costs must be added to the
original purchase price.
Count the cost of operation. The total cost-per-print can
be every bit as important as the purchase price. It is
especially important to consider all the consumables the
printer may require over its lifetime and to calculate the
contribution each of these items makes to the average
cost-per-page.
Estimate the cost of keeping the printer printing. Start
with durability: Does the duty cycle indicate that the
printer can handle a large volume of printing? And don’t
forget the “hidden” costs — especially how often the
printer needs attention from users and whether any
special skills are required to change consumables or
troubleshoot problems.
How The Phaser 4400 EXCEEDS
The Value Requirement:
The Phaser 4400 presents big printer features at a small
printer price. With a base price of just $899*, the Phaser
4400 packs in more standard features than any other
printer in this class. By combining a fast print engine, a
fast processor, high resolution and high duty cycle and
you get a powerful office productivity tool.
The Phaser 4400 handles media weights from 16 lb.
Bond (60 gsm) to 133 lb. card stock (216 gsm). Sizes
can range from 3 x 5 in. up to 8.5 x 14 in. as well as
user definable custom sizes in between. For top quality
results, Xerox-branded supplies are engineered to
provide optimum performance in your Phaser printer.
*Base ERP
The Phaser 4400 prints on plain paper, transparencies,
laser-quality labels, envelopes, cover stock, and recycled paper. Xerox is the only printer manufacturer to
offer die cut business card media and CD/DVD labels
and inserts. For details about Phaser branded supplies,
visit http://www.officeprinting.xerox.com/supplies
An input capacity of up to 1750 sheets and an output
capacity up to 1000 sheets assures office users of more
uninterrupted printing and less user intervention. You’ll
always print on the media you expect thanks to the
Phaser 4400’s Smart Trays technology. The printer
driver knows what media is in each tray and what your
MS Office application is set for, and then matches them
perfectly.
8
Phaser 4400 Laser Printer
Phaser 4400
Section 3
By the Numbers
Competitive Comparison
Feature Phaser 4400 HP 4100 Lexmark T522 Lexmark T620
Base Price $899 $1099 $899 $1159
Speed 26 ppm 25 ppm 25 ppm 30 ppm
First Page Out Time 11 seconds 12 seconds 9 seconds 10 seconds
Maximum Resolution 1200 x 1200 dpi in N, 1200 dpi Image Quality 1200 dpi Image Quality 1200 dpi Image Quality
(at engine speed) DT, DX
600 x 600 dpi in B model
Memory N 64 MB (Base 32 MB) N 32 MB (Base 16 MB) N 32 MB (Base 16 MB) N 32 MB (Base 16 MB)
Max. 256 MB Max. 256 MB Max. 273 MB Max. 384 MB
Processor Speed 266 MHz 250 MHz 250 MHz 300 MHz
®
Print Description True Adobe
Languages PCL6, 5e emulation, PostScript 3 emulation PostScript 3 emulation PostScript 3 emulation
Media Weights 16 to 133 lb. 16 to 53 lb. 16 to 125 lb. 16 to 125 lb.
(60 to 216 gsm) (60 to 100 gsm) (60 to 210 gsm) (60 to 210 gsm)
Postscript® 3™, HP-PCL 6, 5e, PCL 6, 5e, PCL 6, 5e,
Input Capacity (std./max.) 650/1750 600/1600 600/4100 600/4100
Output Capacity (std./max.) 500/1000 250/250 250/250 500/3000
Maximum Media Size 8.5 x 14 in. 8.5 x 14 in. 8.5 x 14 in. 8.5 x 14 in.
Edge to Edge Printing Yes No NoNo
Hard Disk 20 GB 5 GB 5 GB 5 GB
Maximum Duty Cycle 150,000/month 150,000/month 120,000/month 150,000/month
Network Connectivity Base: USB and Parallel. Base: parallel. Base: USB and Parallel. Base: USB, Parallel, and
All others add All others add All others add Serial. All others add
10/100BaseTX Ethernet 10/100Base TX Ethernet 10/100BaseTX Ethernet 10/100BaseTX Ethernet
Toner Capacity (std./high) 10K/15K 6K/10K 7.5K/20K 10K/30K
Warranty 1 year on site 1 year depot 1 year depot 1 year depot
* Base estimate retail price
The Phaser 4400 beats the HP 4100 by:
❖ True 1200 dpi at full engine speed
❖ 30% faster image processor performance
❖ More memory
❖ Faster duplex speeds (HP won’t even disclose
their duplex speed!)
❖ Better Input/Output — 550 sheet trays for loading
convenience, 1000 sheet max. output vs. 250
❖ Four times the Hard Disk Capacity
❖ Higher Print Cartridge Yields (std. 10K vs. 6K)
❖ On site warranty vs. depot return
The Phaser 4400 beats the Lexmark T522 and T620 by:
❖ True 1200 dpi resolution at full rated speed (both the
T522 an T620 slow to half speed for 1200 dpi)
❖ Double the output capability of T522 — 500 vs. 250
(and the 4400 can expand to 1000, Lexmark T522 has
no upgrade)
❖ Double the Hard Disk Capacity
❖ More robust — higher duty cycle than the T522 and a
simple visual inspection reveal a more sturdy construction of the Phaser 4400
❖ Edge to Edge Printing — very important for electronic
forms and spreadsheets, Lexmark can’t offer it
❖ Larger standard toner yield. (10K vs. 7.5K)
❖ Full capacity cartridge vs. 5K starter
❖ On site warranty vs. depot return
Evaluator Guide 9
Configuration Summary
Feature Phaser 4400B Phaser 4400N Phaser 4400DT Phaser 4400DX
Price* $899 $1,099 $1,699 $2,399
Print Speeds* (letter/A4) 26/25 ppm
Duplex speed
(letter/legal) Optional 19/18 ipm 19/18 ipm
Maximum Resolution 600 x 600 dpi 1200 x 1200 dpi
Memory (std./max.) 32/224 MB 64/256 MB
Processor Speed 266 MHz
Adobe PostScript 3,
PCL6/5e Emulation Standard
100 sheet Multi-Purpose
Tray (MPT) Standard
Input Capacity (std./max.) 650/1750 sheets 1200/1750 sheets
Output Capacity
(std./max.) 500/1000 sheets 1000/1000 sheets
Printer Drivers Windows 95, 98, Me, 2000, XP, NT. MacOS 8.x, 9.x, X ver. 10.1. Novelle NetWare 3.x, 4.x, 5.x, 6.x. UNIX
platforms: Solaris, IBM AIX, HP-UX, DEC UNIX, True UNIX 64, Linux (i386) and (PPC), SGI.
Hard Disk (20 GB) Optional Standard
Maximum Monthly
Duty Cycle 150,000 impressions
USB, Bi-directional
parallel Standard
10/100Base-TX Ethernet Optional Standard
Print Cartridge Capacity
(standard/high capacity) 10,000/15,000 impressions (at 5% coverage)
Warranty 1 year on site
* Estimated retail price
10
Phaser 4400 Laser Printer
Upgrades / Options / Supplies
Description Part Number
Phaser 4400B to 4400N Upgrade 098S04703
32 MB Phaser Memory 097S02923
64 MB Phaser Memory 097S02912
128 MB Phaser Memory 097S02913
16 MB Flash Memory 097S02914
Internal Hard Disk (20 GB) 097S02917
Duplex Unit (for two-sided printing) 097S02880
550 Sheet Feeder, adjustable up to Legal 097S02878
500 Sheet Stacker with Job Offset 097S02881
75 Envelope Feeder 097S02879
Standard Capacity Print Cartridge 113R00627
Section 3
High Capacity Print Cartridge 113R00628
110 Volt Maintenance Kit 108R00497
220 Volt Maintenance Kit (not available in North America) 108R00498
Replacement Paper Tray, 550 sheet capacity, adjustable up to legal 109R00448
Print Quality Modes
Resolution Application
600 x 600 dpi Default mode. High quality for all around general-purpose office printing.
1200 x 1200 dpi For highest quality, very fine lines, sharp edges and small text. (Not available in 4400B model)
Draft Mode Reduces the amount of toner on the page. Page is printed lighter. Economical internal uses.
Fax Friendly Black Changes solid fills to patterns. Available on request; for more information contact Xerox Customer Support at
1-877-362-6567.
Evaluator Guide 11
Media Supported
Sizes
Description Size
Paper Types:
Letter 8.5 x 11 in.
Legal 8.5 x 14 in.
Executive 7.25 x 10.5 in.
Statement* 5.5 x 8.5 in.
US Folio 8.5 x 13 in.
Index Card 3 x 5 in.
A4 210 x 297 mm
A5 148 x 210 mm
A6* 105 x 148 mm
ISO B5* 176 x 250 mm
B5 JIS 182 x 257 mm
Envelopes:
#10 Commercial* 4.13 x 9.5 in.
Monarch* 3.88 x 7.5 in.
DL* 110 x 220 mm
C5* 162 x 229 mm
B5* 176 x 250 mm
Transparencies:
Letter 8.5 x 11 in.
A4 210 x 297 mm
Weights
Description U.S. Size Metric Size
Plain Paper 16 to 32 lb. 60 to 120 gsm
Card Stock 32 to 130 lb. 120 to 216 gsm
Simplex (one-sided) 16 to 130 lb. 60 to 216 gsm
Duplex (two-sided) 16 to 28 lb. 60 to 105 gsm
Labels:
Letter 8.5 x 11 in.
A4 210 x 297 mm
*Custom sizes
SM
Total Satisfaction Services
Description U.S. Part Number Canadian Part Number
Extended On Site Service (available during the first 90 days of product ownership)
2 additional years 4400S3 4400S3C
3 additional years 4400S4 4400S4C
Annual On-Site Service (available after first 90 days of product ownership) 4400SA 4400SAC
Help Desk Service
Core Training HDMCORE HDMCORE
Product Training for Phaser 4400 HD4400 HD4400
Annual Support Subscription HDYEAR HDYEAR
12
Phaser 4400 Laser Printer
Specifications
Physical dimensions
Width Depth Height Weight
4400B 16.6 in. (422 mm) 17.3 in. (439 mm) 16.3 in. (413 mm) 55.1 lbs. (25 kg)
4400N
4400DT 16.6 in. (422 mm) 17.3 in. (439 mm) 23.2 in. (588 mm) 76.7 lbs. (34.8 kg)
4400DX 16.6 in. (422 mm) 17.3 in. (439 mm) 28.8 in. (730 mm) 82.2 lbs. (37.3 kg)
Environment
Temperature Operating: 41° to 95° F (5° to 35° C)
Relative Humidity Operating: 15% to 85% (non-condensing)
Noise Level Idle/Standby: 4.9 B (A), Printing: 6.7 B (A) in Duplex
Section 3
Power consumption (two models)
100-120 VAC (± 10%), 50-60 Hz (± 3 Hz)
220-240 VAC (± 10%), 50-60 Hz (± 3 Hz)
ENERGY STAR® qualified
Evaluator Guide 13
Information Sources
The Printer’s Front Panel
The Front Panel offers a suite of tools and information
pages to help solve printing problems, media feed and
supply issues, and administrative problems.
The Printer’s CD-ROM contains:
❖ Phaser 4400 Laser Printer Features Guide,
Networking Guide, Setup Guide, Support
Guide, Trays and Paper Guide, and Trouble
shooting Guide
❖ Setup poster
❖ Printer drivers
❖ Driver installers (for Mac and Windows)
❖ Read Me release notes
❖ Internet Services Help (HTML documentation)
❖ Adobe
❖ Adobe® Type Manager® (ATM)
On the Web
Visit www.xerox.com/officeprinting for:
❖ Product, supplies, and support information
❖ Downloading printer drivers
❖ Finding your local reseller
❖ On-line documentation
❖ CentreWare Font Management Utility
®
Acrobat® Reader® (for reading the
PDF files)
Visit www.xerox.com/officeprinting/support for:
Support and service information including the same
troubleshooting knowledge base used by Xerox Customer Support staff to provide the latest technical
information on:
❖ Application issues
❖ Networking issues
❖ Printer errors
❖ Print-quality issues
❖ Troubleshooting
Visit www.colorconnection.xerox.com for:
❖ Resource for tools and information to
help you get the most from your printer
❖ Interactive tutorials and helpful tips for using
your printer and favorite software applications
❖ Easy access to on-line technical support
❖ Customized features to meet your individual
needs
PhaserSMART
An automated, internet-based, support delivery tool.
Uses real time information from the printer to diagnose
and deliver customer self-support solutions.
™
14
Phaser 4400 Laser Printer
Section 3
Evaluator Guide 15
Questions?
Comments?
Problems?
If you have any questions or issues with your evaluation printer, please contact your Xerox sales
representative or the Xerox Office Printing Help Desk at:
U.S. and Canada 1-877-362-6567
or visit us on the web at: www.xerox.com/officeprinting
16
Phaser 4400 Laser Printer
Copyright © 2002 XEROX CORPORATION. All rights reserved. Contents of this publication may not be reproduced without permission of XEROX CORPORATION. Xerox®, The Document Company®, the digital X, CentreWare®, and DocuPrint
are registered trademarks of XEROX CORPORATION. Phaser™, PhaserSMART™, and N2125™ are trademarks of XEROX CORPORATION. Total Satisfaction ServicesSM is a servicemark of XEROX CORPORATION. Adobe®, PostScript®,
and Adobe PostScript 3™ are trademarks of Adobe Systems Incorporated. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice.
JS/SP 6/1/03
Printed on a Xerox Phaser Color Printer
44XEG-01UB
®
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