Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the
copyright laws.
XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license.
DocuMate ® is a registered trademark of Xerox Corporation used under license. All other Xerox product names and
product numbers mentioned in this publication are trademarks of Xerox Corporation.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort and OmniPage® Pro
brand names and logos are registered trademarks of Nuance Communications, Inc. Kofax® and Virtual ReScan® are
registered trademarks, and VRS
TM
is a trademark of Kofax Image Products, Inc. QuickScan® is a trademark and ISIS is a
registered trademark of Captiva Software Corporation. Adobe®, Adobe® Reader®, Acrobat® Reader®, Adobe®
Acrobat®, and the Adobe® PDF® logo are registered trademarks of Adobe Systems Incorporated in the United States
and/or other countries. The Adobe PDF logo will appear in this product’s software, and full access to Adobe software
features is only available if any Adobe product is installed on your computer.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
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agreement, without the express written permission of Visioneer.
Part Number: 05-0593-300
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.
Your new Xerox DocuMate 250 scanner can quickly scan stacks of color,
grayscale, and black-and-white documents, up to 8.5" x 14", and place
their electronic images on your computer.
Before starting the scanner assembly and software installation, please
check the contents of the box to make sure that all parts are included. If
any items are missing or damaged, contact the dealer where you
purchased the scanner.
DocuMate 250 Scanner User’s Guide1
Welcome
One Touch button
Input tray
ADF cover release
Power switch
USB port
Power jack
Status light
Paper guides
Output tray
The Xerox DocuMate 250 Scanner
Input tray—Holds documents in the scanner.
Paper guides—Adjust to fit the document width.
One Touch button—Press to scan a document.
Status light—Shows the scanner’s status. Refer to the “Status Light
Troubleshooting Codes” on page 72 for additional details.
Output tray—Holds documents after scanning through the ADF.
ADF cover release—Opens the cover on the Automatic Document
Feeder.
Power switch—On/Off power switch.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the
computer.
2DocuMate 250 Scanner User’s Guide
What You Need
Welcome
An IBM-compatible Pentium PC, or AMD equivalent with:
•A CD-ROM drive
•An available Universal Serial Bus (USB) port
•Microsoft Windows operating system: 2000 (Service Pack 4), XP
(Service Pack 1 and 2), or Vista
•Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal
memory (RAM)
Windows Vista: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
•350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
•High Color (16-bit) or True Color (24-bit or 32-bit)
•Resolution set to at least 800 x 600 pixels
To set your monitor’s colors and resolution:
Documentation
•Open the Windows Control Panel
•Double-click on Display then select the Settings tab
The following documentation is provided with your scanner:
•Xerox DocuMate 250 Scanner User’s Guide—On the Installation CD;
contains detailed installation, scanning, configuration, and
maintenance information.
•PaperPort User’s Guide—On the Installation CD; contains detailed
feature and configuration information for the PaperPort software.
•Online Help—For the scanner configuration, TWAIN and WIA
interfaces, and PaperPort software application.
DocuMate 250 Scanner User’s Guide3
Installation
Before You Begin
Installation
Installation is a quick, four-step process:
1. Assemble the scanner
2. Install the software
3. Connect the power supply
4. Connect the USB cable and turn on the power
Please make sure of the following before you begin installation:
•The information in this guide may cover software not provided
with the scanner you purchased. Disregard any information
about the software not applicable to your chosen product.
Please visit our web site at www.xeroxscanners.com for the
latest software updates for your Xerox DocuMate 250 scanner.
•If your computer has AntiVir us or AntiSpyware sof tware running,
you may see messages during installation asking you to allow
the installation to proceed. Although the messages will differ
based on the software your computer is running, in each case
you should allow the installation to proceed . Alternatively, you
can turn off the AntiVirus or AntiSpyware software before
installing your scanner. But if you do, make sure to turn it back
on again when installation is fi nished.
•If you already have a scanner connected to your computer, you
may need to remove its driver programs to properly install and
operate your Xerox DocuMate 250 scanner. Please see
“Troubleshooting” on page 70 for more information, and
“Uninstalling Your Scanner” on page 73 for basic instructions to
uninstall driver programs. Also see the User’s Guide that you
received with your other scanner for specific instructions.
•If your computer is running Windows Vista, you may see the
Vista User Account Control scr een asking you to confirm system
changes. Click the continue button to allow the installation to
proceed.
4DocuMate 250 Scanner User’s Guide
Step 1: Assemble the Scanner
ADF Cover
Release
1. Remove all shipping tape from the top and bottom of the scanner.
2. Carefully remove the protective foam from the ADF cover release,
then press the release and open the Automatic Document Feeder
cover.
3. Carefully remove any foam that may have gotten inside the document
feeder, and close the cover.
4. Align the slots on the input tray with the ridges on the scanner and
slide it down until it snaps into place.
Installation
DocuMate 250 Scanner User’s Guide5
Installation
5. Insert the pins on each side of the output tray into the holes on the
scanner.
6. Flip open the extension on the output tray so it is fully extended.
7. Proceed to “Step 2: Install the Software”.
6DocuMate 250 Scanner User’s Guide
Step 2: Install the Software
NOTE: The software is on the two CD’s you received with your scanner.
Please be sure to install from Disc 1 first.
To install the software:
1. Start Microsoft Windows and make sure no other applications are
running.
2. Insert Disc 1 into your computer’s CD-ROM drive.
Installation
The CD automatically starts.
NOTE: If the CD does not start, check the following:
•Make sure the CD drive’s door is completely shut.
•Make sure the CD was inserted in the drive in the proper direction
(label side up).
To launch the CD manually:
•Open the Windows option for My Computer. You can do this by
double-clicking on the My Computer icon on your desktop.
•Double-click the icon for your CD-ROM drive.
•The Installation menu for the CD should now open.
If the menu does not open:
•From the list of files on the CD, double-click the file named
START32.EXE.
NOTE: The Scanner Readme file has late-breaking news about
your scanner. The Scanner Readme file is in HTML format and will
open in any standard browser.
DocuMate 250 Scanner User’s Guide7
Installation
3. On the Main Menu, select Install Products.
4. Make sure the boxes for Nuance PaperPort
®
and Scanner Driver
are checked.
5. Click Install Now.
6. The Select Language window opens. Click the drop-down menu
arrow and select the language to use. Click OK.
8DocuMate 250 Scanner User’s Guide
Installation
The PaperPort installation begins:
1. The Select Language window opens. Click the drop-down menu
arrow and select the language to use. Click OK.
2. On the PaperPort Welcomewindow, click Next.
Installing PaperPort will uninstall any existing version of PaperPort
and will install the newer version while retaining all of your previous
PaperPort files.
3. Read the PaperPort license agreement and select I accept the terms in this agreement, then click on Next. If you choose not to
accept the license agreement, the installation will terminate and the
PaperPort software will not be installed.
4. Follow the instructions on screen to finish installing the PaperPort
software.
5. At the InstallShield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your computer,
click Restart.
The scanner driver installation will now begin:
The scanner install will automatically launch after the PaperPort
installation finishes.
1. The Welcome to the One Touch 4.0 Setup Wizard Opens.
2. Click Next.
3. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree then click Next.
If you choose not to accept the license agreement, the installation will
terminate and the scanner driver will not be installed.
4. The next window lists the choices of the drivers that you can install for
your scanner.
DocuMate 250 Scanner User’s Guide9
Installation
5. Select the option you want then click Next.
•Full Install (OneTouch and TWAIN)—This is the recommended
installation. It installs the One Touch 4.0 software, which provides
the necessary driver software for the scanner buttons to work. It
also installs the TWAIN and ISIS drivers for scanning from within
TWAIN and ISIS scanning applications.
•TWAIN and ISIS—The TWAIN and ISIS drivers are installed and
you can scan from within TWAIN and ISIS scanning applications.
You will not be able to use the buttons on the scanner.
•TWAIN Only—The TWAIN driver is installed and you can scan
from TWAIN scanning applications only. You will not be able to
use the buttons on the scanner.
•ISIS Only—The ISIS driver is installed and you can scan from
ISIS scanning applications only. You will not be able to use the
buttons on the scanner.
NOTE: If your computer is running Windows XP or Windows Vista,
Microsoft’s Windows Image Acquisition (WIA) interface for scanning is
always available, regardless of your selection on this window.
6. During installation you will see this window asking you to select one of
the images for the Color Space setting. Select the option that looks
best to you and click Next.
The Color Space setting sets the gamma value for the scanner so
scanned items look good on your monitor.
10DocuMate 250 Scanner User’s Guide
Installation
7. STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click OK yet. Leave the window
open and proceed to the next section, “Step 3: Connect the Power
Supply” on page 12.
DocuMate 250 Scanner User’s Guide11
Installation
Step 3: Connect the Power Supply
1. Plug the power supply into the power port on the scanner.
NOTE: Only use the power supply (HEG42-240200-7L made by
HiTron) included with your scanner. Connecting any other type of
power supply may damage your scanner, and will void its warranty.
2. Plug the power cord into the power supply and into a wall outlet.
3. Now proceed to the next section, “Step 4: Connect the USB Cable
and Turn on the Power”.
12DocuMate 250 Scanner User’s Guide
Step 4: Connect the USB Cable and Turn on the Power
USB
The Xerox DocuMate 250 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.
1. Remove any protective tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into a USB
port on the computer.
If the plug does not attach easily, make sure that you are plugging it in
correctly. Do not force the plug into the connection.
3. Turn on the power switch, located on the back of the scanner to the
left of the power port.
Installation
The status light comes on and flashes indicating that the scanner is
receiving power.
If you are using Windows XP or Windows Vista, and have plugged the
USB cable into a USB 1.1 port, an information bubble may open
explaining that “A HI-SPEED USB device is plugged into a non-HISPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or just disregard the message. If you leave it plugged into
the USB 1.1 port, your scanner may scan a bit slower than the 50
pages per minute available with a USB 2.0 port.
Your computer then recognizes that a scanner has been plugged into
the USB port and automatically loads the appropriate software to run
the scanner.
If your computer is running Windows XP or Windows Vista, you will
see a message similar to the following.
DocuMate 250 Scanner User’s Guide13
Installation
4. When you’re certain that the software has completely loaded, return
to the “Complete the installation by connecting your hardware”
window. Click OK.
You can also click More to see a quick overview about accessing and
navigating the One Touch Button Panel.
The scanner’s status light is blue when the scanner and computer are
communicating properly.
5. Click Close on the Installation Complete window to close and exit the
software installer.
14DocuMate 250 Scanner User’s Guide
Additional Applications Available with Your Scanner
Your scanner includes free, additional applications as described in the
following table.
1. Return to the disc’s Main Menu and click Install Products.
2. Select the additional applications you want to install, then click Install Now.
The free Adobe Acrobat Reader software is located on the CD with
the User Guides. See the steps on page 18 to install Adobe Acrobat
Reader.
3. Click Install Products.
You will see the screen that shows the applications. Applications
already installed have Installed! next to them.
Installation
4. Follow the instructions on the screen to install each of the additional
products.
See the following table to decide which software you would like to
install.
DocuMate 250 Scanner User’s Guide15
Installation
SoftwareAbout the Software
Adobe
Reader
QuickScan
Kofax
®
Kofax
OmniPage
®
Acrobat
®
TM
®
®
VRS
and
Scan Demo
®
Adobe Acrobat Reader is a stand-alone application that you use to open, view,
search, and print PDF files. This application is located on the disc in the User
Guides section.
QuickScan is a stand-alone, out-of-the-box imaging solution that provides all the
necessary capabilities for high-speed scanning, image enhancement, viewing,
annotation, printing and storing images. It uses an ISIS-certified driver for
scanning and includes flexible job separation and barcode recognition. The
Demo version lets you try the application.
Kofax VRS automatically enhances scanned documents from less than perfect
originals. It is an additional scanning interface that uses patented VRS
(VirtualReScan) technology, and ensures your scanning is as efficient and easy
as possible, while also improving both the quality of the scanned images. Kofax
VRS uses an ISIS-certified driver for scanning. This software provides an
additional method to scan from your scanner. The Demo version lets you try the
application first.
At the end of the Kofax VRS software installation you may see the message
"SVS001: The VRS installation does not install an ISIS driver for the scanner you
selected. Please install the ISIS driver packaged with your scanner.”
This is not an error, please disregard this message and click OK. The Kofax VRS
Certified ISIS
®
driver is installed correctly when you install it with your Xerox
DocuMate 250 scanner.
OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition™ (LFR) technology. Advanced security features
quickly turn office documents and forms into over 30 different PC applications for
editing, searching and sharing. Custom workflows handle large volumes of
documents, and you can use its tools to print to PDF.
If you selected OmniPage Pro for installation, a window tells you to insert
the second CD to install it.
16DocuMate 250 Scanner User’s Guide
Installation
1. Click Exit Disc 1 and remove Disc 1 from the CD-ROM drive.
2. Insert Disc 2 into the CD-ROM drive.
The OmniPage Pro Installation menu opens automatically. If it does
not open, see the note on page 7.
3. Select Install OmniPage Pro.
4. Follow the instructions on the screen to install OmniPage Pro.
5. When installation is finished, return to the Installation menu and click
User Guide.
The OmniPage Pro User Guide opens for you to view and save to
your computer.
You will need Adobe Acrobat Reader to view and save the OmniPage
Pro user guide. If you do not have Adobe Acrobat Reader installed,
please install it from Disc 1.
6. When you are finished saving the OmniPage Pro User Guide, return
to the Installation menu and click
7. Remove Disc 2 from the CD-ROM drive.
Exit.
DocuMate 250 Scanner User’s Guide17
Installation
View the User Guides
1. To get the documentation for each of the additional products, return to
the Main Menu window of Disc 1 and click User Guides.
The User Guides window opens. Use this window to view and save
the User Guides you want.
The User Guides are in Adobe® Acrobat® PDF format. If you need
to, click Acrobat Reader to install it now. Follow the instructions on
the installation windows.
If your computer already has Adobe Acrobat Reader inst alled, please
do not select it unless the version provided on the installation DVD is
a newer version than the one currently installed on your computer.
2. Click the name of a User Guide you want to view and it will open in
Acrobat Reader. Use the Acrobat Reader Save command to save
that User Guide on your computer.
The SharePoint Mini-Guide has information about a feature in the
One Touch 4.0 software to link to Microsoft’s SharePoint application.
This brief Mini-Guide explains how to setup the SharePoint link in
One Touch.
The One Touch VRS Mini-Guide has information about a feature in
the One Touch 4.0 software to use VRS when scanning. This brief
Mini-Guide explains what the feature is and how to use the VRS
settings when creating or modifying a scan configuration.
The One Touch OmniPage Mini-Guide has information about the
OmniPage module in the One Touch 4.0 software. This brief MiniGuide explains what the feature is and how to use the OmniPage
settings when creating or modifying scan configurations.
3. When you’re finished, click Main Menu to return to the Main Menu
window and click Exit.
4. Remove the installation disc and store both discs in a safe place.
That’s it! Installation is finished and your Xerox DocuMate 250 scanner is
ready to scan.
18DocuMate 250 Scanner User’s Guide
Register Your Scanner and Check for Updates
The One Touch Icon.
The Serial Number.
Registering your scanner is important as it provides you with access to
free telephone support service. Registration also gives you free access to
software updates for your scanner.
To register your scanner:
1. Right-click on the One Touch icon in the Windows Notification Area
(at the bottom right corner of the screen).
2. Choose Check for Online Updates from the pop-up menu.
Installation
3. Follow the instructions on the screen and register your scanner by
entering your scanner’s serial number and your email address.
NOTE: A valid email address is required.
The serial number is located on the underside of the scanner.
After registration is complete you will receive an email message with
your RegID.
4. After receiving your RegID, write it down on a piece of paper and
keep it with your scanner so you will be able to find it easily.
DocuMate 250 Scanner User’s Guide19
Scanning
Scanning
If you selected the recommended Full Install option for your scanner’s
driver (see page 10), then you have several different scanning options
with your Xerox DocuMate 250 scanner. Each method scans equally well,
so use the one with appropriate options for the item you are scanning.
•One Touch Scanner Button—When you press the scanner button,
documents are scanned using to a software application on your
computer. See “Scanning from One Touch” on page 22.
•One Touch Button Panel—Use this option to scan from the
computer screen. Scanning from on-screen One Touch Button Panel
is the same as pressing the scanner button, except you click an icon
that represents the scanner button. See “Scanning from One Touch”
on page 22.
•TWAIN Interfac e—The TWAIN interface is for scanning from various
programs on your computer. The TWAIN interface can be access
from the PaperPort software, as well as from other programs such as
Microsoft Word. See “Scanning with the TWAIN Interface” on
page 58.
•Windows Image Acquisition (WIA)—If your computer is running
Windows XP or Windows Vista, you can use this option to scan with
the Microsoft WIA interface. See “Scanning with the WIA Interface” on
page 63.
•ISIS Interface—This option uses the ISIS interface for scanning. The
ISIS interface for each application varies depending on the
application. See “Scanning with the ISIS Interface” on page 66.
20DocuMate 250 Scanner User’s Guide
Load Documents to Scan
When you press the One Touch button, documents are scanned using the
current scan settings. The scanned images are then sent to a software
application (known as the Destination Application) or to a storage folder
on your computer.
NOTE: Always remove any staples or paper clips from documents
before inserting them into the scanner’s Automatic Document Feeder.
Staples and paper clips can jam the feed mechanism and scratch the
internal components. Also remove any labels, stickers, or Post-It™
notes that may come off during the scanning process and get stuck in
the scanner. Misuse as described here will void your scanner’s warranty.
1. Adjust the paper guides for the width of the paper. If you are scanning
legal-sized documents, unfold the output tray extension.
Scanning
2. Load the documents face down, with their tops into the Automatic
Document Feeder.
DocuMate 250 Scanner User’s Guide21
Scanning
The One Touch Icon.
Pressing the button on the scanner or
clicking the Scan icon in the One Touch
panel initiates a scan.
Scanning from One Touch
One Touch is your main scanning interface for using the scanner. The
One Touch button on the scanner mirrors the One Touch Button Panel on
screen.
Based on the recommendation installation of PaperPort and the scanner
driver, your scanner is preconfigured to scan to the PaperPort application.
1. Adjust the paper guides for the width of paper and load the
documents with their tops into the Automatic Document Feeder.
2. Either press the One Touch button on the scanner or, click on the
One Touch icon in the Windows Notification Area (at the bottom right
corner of the screen).
If you scan from the button panel, click the Destination Application
icon in the panel to start scanning.
3. The scanner begins scanning. When the process finishes, the
scanned images appear in the Destination Application. In this
example the destination is PaperPort.
22DocuMate 250 Scanner User’s Guide
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