XEROX 180 User Manual

The Xerox DocuPrint C11 Color Inkjet Printer

User Guide

Version 1.0
Copyright © 1999 Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
XEROX®, The Document Company®, the stylized X, DocuPrint, and C11 are trademarks of Xerox Corporation or its subsidiaries.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft Corporation. Univers is a trademark of Linotype AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:applications, Inc. All other product names are trademarks/tradenames of their respective owners.
PCL is a trademark of the Hewlett-Packard Company. This printer contains an emulation of the Hewlett-Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products.

Notice

Safety
Information
Specifications described in this publication are subject to change without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Xerox for details.
• If your product is not marked with this symbol , it MUST be connected to an electrical outlet that is grounded properly.
• The power cord must be connected to an electrical outlet that is near the product and easily accessible.
• Refer service or repairs, other than those described in the operating instructions, to a professional service person.
• This product is designed, tested and approved to meet strict global safety standards with the use of specific Xerox components. The safety features of some parts may not always be obvious. Xerox is not responsible for the use of other replacement parts.

Contents i

Safety Notes ................................................................ 1
Note, Caution and Warning Symbols ...................................... 2
Electrical Safety ...................................................................... 3
Maintenance Safety................................................................ 4
Operational Safety ................................................................. 5
Chapter 1
Getting to Know Your Printer
Introduction ........................................................................ 1-2
Printer Features ................................................................... 1-3
Print Speed ...................................................................... 1-3
Print Quality .................................................................... 1-3
Resolutions with Selected Media ....................................... 1-4
Resident Font ................................................................... 1-4
Character Sets.................................................................. 1-5
Connectivity ..................................................................... 1-6
Printer Driver Software ..................................................... 1-6
Printer Components............................................................. 1-7
DocuPrint Documentation ................................................... 1-8
Printer Documentation ..................................................... 1-8
..................................
Contents TOC-1
1-1
DocuPrint C11 Printer CD................................................. 1-8
Chapter 2
Loading Print Media
Printer Capacity................................................................... 2-3
Main Tray........................................................................ 2-3
Manual Feeder Slot .......................................................... 2-3
Output Tray ..................................................................... 2-3
Recommended Media .......................................................... 2-4
Media Weights................................................................. 2-4
Media Sizes...................................................................... 2-5
Loading Media .................................................................... 2-7
Feed Sequence.................................................................. 2-7
Loading the Main Tray ........................................................ 2-8
Loading Standard Size Media ........................................... 2-8
Loading Envelopes or Small Format Media ...................... 2-10
Loading Banners ............................................................ 2-12
Loading Media through the Manual Feeder Slot ................. 2-14
Media Selection Tips .......................................................... 2-15
Special Printing Media ....................................................... 2-17
Envelopes ....................................................................... 2-17
Coated Paper ................................................................. 2-17
...............................................
2-1
Photographic Paper........................................................ 2-17
Transparencies ............................................................... 2-17
T-shirt Transfers ............................................................. 2-18
Note Cards .................................................................... 2-18
Chapter 3
TOC-2 DocuPrint C11 Color Inkjet Printer User Guide
Printing
Printer Driver Settings .......................................................... 3-2
Operator Panel Features ...................................................... 3-7
Printer Buttons .................................................................... 3-8
...................................................................
Driver Features ................................................................. 3-2
Optimum Printer Driver Settings ....................................... 3-5
Basic Functions................................................................. 3-8
3-1
Special Functions.............................................................. 3-9
Indicator Light................................................................ 3-10
Instructions on the Printer.................................................. 3-12
On the Printer Casing..................................................... 3-12
Inside of Cover ............................................................... 3-12
Chapter 4
Chapter 5
Appendix A
Appendix B
Maintaining the Printer
Print Cartridge Care and Precautions ................................... 4-2
Removing and Replacing Print Cartridges ............................. 4-3
Cleaning Print Cartridges ..................................................... 4-7
Troubleshooting
Introduction ........................................................................ 5-2
Error Condition Indicators ................................................. 5-2
Transporting the Printer ................................................... 5-2
Printer Problems .................................................................. 5-3
Printer Operation Problems............................................... 5-4
Print Cartridge Alignment .................................................... 5-8
Windows 95/98 and NT4.0 ............................................. 5-8
Windows 3.1x .................................................................. 5-9
Alignment Procedure Notes ............................................ 5-10
......................................................
Printer Specifications
Notices and Certifications
...........................................
...............................................
.......................................
4-1
5-1
A-1
B-1
Electronic Emission Notices .................................................. B-2
Contents TOC-3
TOC-4 DocuPrint C11 Color Inkjet Printer User Guide

Safety Notes

The Xerox DocuPrint C11 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Safety Notes ❖ 1

Note, Caution and Warning Symbols

Note, Caution and Warning Symbols
Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows:
This symbol indicates particularly useful or helpful information about your printer.
This symbol indicates a caution against performing any action that may damage your printer or degrade performance.
This symbol indicates a warning against performing any action that may lead to physical injury.
When these symbols are used within a step they are smaller, but equally important.
2 DocuPrint C11 Color Inkjet Printer User Guide

Electrical Safety

Electrical Safety
• Use the power cord supplied with your DocuPrint C11 printer.
• Do not place the printer where people may step on the power cord.
• Do not place objects on the power cord.
• Do not override or disable electrical or mechanical interlocks.
• Do not block or cover slots and openings on the printer. Without adequate ventilation, the printer may overheat.
Do not push objects into slots and openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock.
• If you notice unusual noises or odors, Power Off the printer immediately and disconnect the power cord from the electrical outlet. Call the Xerox Customer Support Center to correct the problem.
• If you notice that the power cord is damaged or that the printer may have been accidentally damaged, Power Off the printer immediately, disconnect the power cord and call the Xerox Customer Support Center.
Safety Notes ❖ 3

Maintenance Safety

Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.
• Do not use aerosol cleaners. The use of unapproved supplies can cause poor performance and could create a dangerous situation.
• Do not let dust accumulate on the printer; use a slightly damp cloth to remove dust.
• Use the supplies and cleaning materials only as directed in this manual. Keep all these materials out of the reach of children.
• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.
• Follow the maintenance procedures provided in Chapter 4.
4 DocuPrint C11 Color Inkjet Printer User Guide

Operational Safety

Operational Safety
Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.
• Use the materials and supplies specifically designed for your printer. The use of unsuitable materials may result in poor performance and possibly a hazardous situation.
• Follow all warnings and instructions marked on, or supplied with, the printer.
• Place the printer in a dust free area where the temperature range is 60 to 95 relative humidity is 20 to 80%.
• Choose a location for the printer with sufficient space around it for operation and maintenance.
• Place the printer in an area where there is adequate space for ventilation and servicing. The recommended spacing is 10 in. (25cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer.
• Do not subject your printer to severe changes in temperature and/or humidity.
o
F (15 to 35oC) and the
Safety Notes ❖ 5
Operational Safety
• Do not place the printer near a heat source or in direct sunlight.
• Do not place the printer in line with the cold air flow from an air-conditioning system.
• Place the printer on a level, solid surface with adequate strength for the weight of the machine. The weight of the machine without any packing materials is 13.2 lb (6 kg).
• If you plan to move the printer, always make sure that the print cartridge carrier is in its rest position. To ensure this, Power Off your printer before you Power Off your computer.
• Take care not to drop your printer.
• Repack your printer in its original carton, whenever possible, to transport or ship it. Be sure to remove the ink cartridges before packing the printer.
• Frequent operation of the Power switch is not recommended.
• Do not Power Off the printer while printing.
• Do not move the printer while printing.
6 DocuPrint C11 Color Inkjet Printer User Guide

Getting to Know Your Printer Chapter1

Introduction
Printer Features
Print Speed .................................................................... 1-3
Print Quality .................................................................. 1-3
Resolutions with Selected Media ..................................... 1-4
Resident Font ................................................................. 1-4
Character Sets ................................................................ 1-5
Connectivity ................................................................... 1-6
Printer Driver Software ................................................... 1-6
Printer Components
DocuPrint Documentation
Printer Documentation ................................................... 1-8
DocuPrint C11 Printer CD ............................................... 1-8
.....................................................................
................................................................
.........................................................
................................................
1-2
1-3
1-7
1-8
Chapter 1: Getting to Know Your Printer ❖ 1-1

Introduction

Introduction
In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts.
Before you use your printer, make sure that you perform all of the steps outlined in the came with your printer and that you connect the printer to your computer and a power source.
Quick Installation Guide
that
1-2 DocuPrint C11 Color Inkjet Printer User Guide

Printer Features

Printer Features
Your DocuPrint C11 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’s features and capabilities.

Print Speed

Print Quality

Throughput for the printer in a Windows environment is up to nine pages per minute (black) and up to five pages per minute (color).
Actual throughput may vary depending upon the print mode, the software application and the type of computer used.
Printer quality can be set at three levels:
•Fast/Save Ink
•Normal
• High Quality
Chapter 1: Getting to Know Your Printer ❖ 1-3
Printer Features
Resolutions with
Selected Media
Table 1.1 lists resolution for selected media depending upon the image setting and the quality selected from the print driver.
Table 1.1 C11 Resolutions with selected media
Media Type Image Setting Fast/Save Ink Normal High Quality
Plain paper
Transparency
Coated paper
Photographic paper
T-shirt transfer paper
1
600 x 300 dpi resolution
Intelligent color
Manual
Intelligent color
Manual
Intelligent color
Manual
Intelligent color
Manual
Intelligent color
Manual
300 dpi
300 dpi
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
1
1
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
600 dpi
1200 dpi
600 dpi
600 dpi
600 dpi
1200 dpi
600 dpi
1200 dpi
600 dpi
600 dpi

Resident Font

The resident Courier font on the printer has these characteristics:
• Orientation: Portrait, Landscape
• Pitch: 5, 10, 20 cpi
• Size: 6, 12 points
• Style: Upright (Italic 5, 10, 20 cpi)
1-4 DocuPrint C11 Color Inkjet Printer User Guide
Printer Features

Character Sets

The following table lists the supported character sets for the DocuPrint C11 printer.
Table 1.2 Supported character sets
Character sets Character sets
CP 210 Greece ISO 11 - Sweden Names
CP 437 International ISO 14
CP 850 Multilingual ISO 15 - Italy
CP 851 Greece ISO 16
CP 852 Latin 2 ISO 17 - Spain
CP 857 Turkey ISO 21 - Germany
CP 860 Portugal ISO 60 - Norway 1
CP 862 Hebrew ISO 61 - Norway 2
CP 863 French Canadian ISO 69 - France
CP 866 Cyrillic Legal
ECMA - 94 Latin 1 PC Abicomp International
ISO 2
IRV PC Abicomp Portugal
-
JIS ASCII
-
Portugal
-
ISO 4 - United Kingdom PC 8 Denmark/Norway
ISO 6 - ASCI Roman 8
ISO - Sweden UNIX International
Chapter 1: Getting to Know Your Printer ❖ 1-5
Printer Features

Connectivity

Printer Driver
Software
The DocuPrint C11 comes with a Centronics parallel port that accepts a standard, bi-directional IEEE 1284 B-type interface cable
The printer’s parallel port supports Windows 95/98 Plug and Play standards.
Printer driver software is loaded on your computer during installation. The printer driver gives you access to all its features through easy-to-use property sheets.
.
1-6 DocuPrint C11 Color Inkjet Printer User Guide

Printer Components

The major components of the DocuPrint C11 are indicated in Figure 1.1 below.
Figure 1.1 DocuPrint C11 printer components
Printer Components
7
Power Button
1
Resume Button
2
Indicator Light
3
Power Cord
4
Main Tray
5
Output Tray
6
Manual Feeder Slot
7
Two Inkjet Print Cartridges
8
(Color and Black)
DocuPrint C11 CD-ROM
9
Documentation
10
1
2
10
3
5
4
6
9
8
Chapter 1: Getting to Know Your Printer ❖ 1-7

DocuPrint Documentation

DocuPrint Documentation
Printer
Documentation
DocuPrint C11 Printer
CD
Your DocuPrint C11 was packaged with the following pieces of printed documentation:
Quick Installation Guide
• get your printer up and running
User Guide
• information needed to use your printer
Supplies/Options Guide
• your printer
• Software License Agreement
Your DocuPrint C11 was also packaged with a CD that contains the following information:
User Guide
•Printer Drivers
The majority of driver documentation is provided via the Help files included with the drivers.
Since the DocuPrint C11 CD contains so much important information, please ensure that you store it in a safe place.
(this book) which provides you with the
(electronic version of this book)
which shows you how to
which lists consumables for
1-8 DocuPrint C11 Color Inkjet Printer User Guide

Loading Print Media Chapter2

Printer Capacity
Main Tray ...................................................................... 2-3
Manual Feeder Slot ........................................................ 2-3
Output Tray ................................................................... 2-3
Recommended Media
Media Weights ............................................................... 2-4
Media Sizes .................................................................... 2-5
Loading Media
Feed Sequence ................................................................ 2-7
Loading the Main Tray
Loading Standard Size Media ......................................... 2-8
Loading Envelopes or Small Format Media .................... 2-10
Loading Banners .......................................................... 2-12
Loading Media through the Manual Feeder Slot
Media Selection Tips
Special Printing Media ..................................................... 2-17
Envelopes ..................................................................... 2-17
Coated Paper ............................................................... 2-17
...............................................................
.......................................................
.................................................................
....................................................
............
.......................................................
2-3
2-4
2-7
2-8
2-14
2-15
Photographic Paper ...................................................... 2-17
Transparencies ............................................................. 2-17
Chapter 2: Loading Print Media ❖ 2-1
Loading Print Media
T-shirt Transfers ........................................................... 2-18
Note Cards .................................................................. 2-18
2-2 DocuPrint C11 Color Inkjet Printer User Guide

Printer Capacity

Printer Capacity
This chapter will help you understand what kinds of media you can use with the DocuPrint C11 and how to properly load paper and other media to create the documents you need.

Main Tray

Manual Feeder Slot

Table 2.1 lists the capacity of the Main Tray for various media.
Table 2.1 Main Tray capacity
Media Type Tray Capacity
Plain 150 sheets 20 lb (75 g/m2)
2
Envelopes 25 envelopes 20 lb (75 g/m
Banner 18 banners up to 5 ft (1.5m) long
24 lb (75 g/m
Coated 90 sheets 24 lb (75 g/m
Photographic 25 sheets
Transparencies 50 sheets
Glossy 15 sheets
T-shirt transfers 5 sheets
Note Cards 60 plain and 25 photo cards
2
)
)
2
)
The Manual Feeder Slot accepts the same media as the Main Tray one sheet at a time.

Output Tray

Output Tray capacity is 60 printed sheets 20 lb (75 g/m2).
Chapter 2: Loading Print Media ❖ 2-3

Recommended Media

Recommended Media
The C11 supports printing on:
• Plain paper
• Transparencies
• High resolution/coated papers
• Photo/glossy papers
• Envelopes
•Note cards
•T-Shirt transfers
• Banner paper

Media Weights

The C11 supports the following media weights:
Main Tray
• Paper: 16-36 lb (60-135 g/m2)
• Envelopes: 20-27 lb (75-100 g/m
• Banner: 18-24 lb (70-90 g/m
• Note cards: 27-40 lb (100-150 g/m
2
)
2
)
2
)
Manual Feeder Slot
• Paper: 16-52 lb and 108 lb Index (60-200 g/m2)
• Envelopes: 20-27 lb (75-100 g/m
• Note cards: 27-53 lb (100-200 g/m
2
)
2
)
2-4 DocuPrint C11 Color Inkjet Printer User Guide

Media Sizes

Recommended Media
The printer cannot detect the size of the media you are inserting. Always verify that the size of the media you use corresponds to the setting in your printer driver.
Table 2.2 lists the media sizes acceptable to the printer.
Table 2.2 Acceptable media sizes
Media Size Dimensions
Legal 8.5 x 14”
Letter 8.5 x 11”
A4 210 x 297mm
A5 148.5 x 210mm
A6 105 x 148mm
B5 182 x 257mm
Executive 7.25 x 10.5”
Folio 8.5 x 13”
Statement 5.5 x 8.5”
Table 2.2 Page 1 of 2
Chapter 2: Loading Print Media ❖ 2-5
Recommended Media
Table 2.2 Acceptable media sizes
(continued)
Media Size Dimensions
Envelope B5 176 x 125mm
Envelope Com #10 4.13 x 9.5”
Envelope C5 162.1 x 228.9mm
Envelope C6 114 x 162mm
Envelope DL 110 x 220mm
Envelope Monarch 3.875 x 7.5”
Note Card 1 4 x 6”
Note Card 2 5 x 8”
Note Card A6 105 x 148.5mm
User defined:
•Maximum
•Minimum
Banner:
•Maximum
•Minimum
8.5” x 14” (216mm x 256 mm)
5.9 x 5.85” (149.7 x 148.5mm)
8.5” (216mm) x Unlimited length
5.9 x 5.85” (149.7 x 148.5mm)
2-6 DocuPrint C11 Color Inkjet Printer User Guide
Table 2.2 Page 2 of 2
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