XEROX 128 User Manual
Pro 16p User Guide
7/1999
701P31552
FCC Compliance in the USA
WARNING: This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by the Xerox Corporation
may void the authority granted by the FCC to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
ENERGY STAR
As an ENERGY STAR® Partner, Xerox Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
© 11/1999 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and
information now allowed by statutory or judicial law or hereinafter granted, including without
limitation material generated from the software programs that are displayed on the screen such as
icons, screen display looks, etc.
XEROX®, The Document Company®, and the stylized X are registered trademarks of Xerox
Corporation and Xerox Canada Ltd. is a licensee of all the trademarks.
Product names used in this guide may be trademarks or registered trademarks of their respective
companies and hereby acknowledged.
ENERGY STAR is a U.S. registered mark.
Information
To get answers for any other questions you might have regarding your WorkCentre Pro 16p, to
register your warranty by phone, or for assistance with the installation of your Pro 16p, you may
call your dealer. If your dealer is not a service provider, call: 1 – 800 – TEAM – XRX
(1 – 800 – 832 – 6979).
Supplies
To order supplies for your WorkCentre Pro 16p, contact your Xerox Authorized Dealer.
Toner Cartridge: 6R972
Drum Cartridge:13R563
Service
To obtain service call your dealer. If your dealer is not a service provider call:
1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979).
The following information will be needed when you call Xerox:
Machine Type: WorkCentre Pro 16p
Machine serial number: L Y 8 and the __ __ __ __ __ __.
(Product Code) (Serial number)
The serial number is located on the back cover of the Pro 16p, to the left of the power cord.
Xerox Corporation
AW
Rochester, New York
Manufactured in Japan
Product code
Serial Number
XEROX
PRODUCT CODE : LY8
RATING : 120 V-60 hz
MANUFACTURED : SSK
Date
000000
Visit the Xerox Web site at: http://www.teamxrx.com
Information
How to obtain a French User Guide
Au Canada et aux États-Unis, pour obtenir la version française du présent guide d´utilisation,
veuillez composer:
1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979)
À l´extérieur des États-Unis et du Canada, veuillez communiquer avec votre représentant Xerox.
It's Illegal
In the USA
It is against US law to copy copyrighted material without permission of the copyright owner unless
the copying falls within the "Fair Use" or library reproduction rights of the copyright law. Further
information on these U.S. provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20550, or telephone the Copyright Office at (202) 707-9100 and ask
for circular 21. Copying of other items may be prohibited. If you have any questions, seek legal
advice.
In Canada
In Canada it is against the law to copy copyrighted material without permission of the copyright
owner, unless the copying falls within the private study, research or criticism provision of the
copyright law. Copying of other items may be prohibited. If you have any questions, seek legal
advice.
Table of Contents
Safety Notes....................................................................................................................................1
Helpful Hints....................................................................................................................................4
Getting to Know Your Pro 16p ......................................................................................................5
Installation.......................................................................................................................................6
Control Panel ................................................................................................................................10
Power Reduction / Auto Clear.....................................................................................................12
Auto Copy Function .....................................................................................................................12
Paper Specifications ....................................................................................................................13
Loading Paper........................................................................................................................14
Flashing
Making Copies on the Document Glass.....................................................................................16
Making Copies on the Automatic Document Feeder ................................................................17
Manual Two-Sided Copying ........................................................................................................20
Image Quality................................................................................................................................21
Reduction/Enlargement ...............................................................................................................22
Alternate Paper Tray.....................................................................................................................23
Envelopes......................................................................................................................................24
Customizing Your Pro 16p...........................................................................................................25
Programmable Features .............................................................................................................25
Programmable Feature Settings 0 – 9 and 11 – 21....................................................................28
Programmable Feature Setting 10..............................................................................................29
Pro 16p Care..................................................................................................................................30
Cleaning the Document Glass and Cover...................................................................................30
Cleaning the Corotron Wire........................................................................................................30
..................................................................................................................................15
Automatic Document Feeder Misfeed ..........................................................................31
– E2 Clearing the Paper Path...............................................................................................32
Toner Cartridge Replacement...........................................................................................35
i
Table of Contents
J2 Drum Cartridge Replacement........................................................................................36
Counter access.............................................................................................................................37
Total copies/prints remaining on the drum cartridge...................................................................37
Printer Driver Software Installation ............................................................................................38
Pro 16p Properties (Printer Driver) .............................................................................................42
Displaying the Driver Properties dialog from an application........................................................42
Displaying the Properties dialog from the Start Menu.................................................................43
Displaying the Properties dialog from the Xerox Printer Services Program (Status Monitor).....43
Properties Tabs...........................................................................................................................44
On-Line Help...............................................................................................................................44
?
Printer Driver Help (Windows 95/98 and NT)........................................................................44
PCL Printer Driver Features.........................................................................................................45
Creating Pro 16p Floppy Disk Installation Diskettes ................................................................46
Enabling High Speed Printer Communications.........................................................................47
Problem Solving ...........................................................................................................................48
Problem Solving Chart................................................................................................................48
Status Code Chart.......................................................................................................................50
Printing Solution Chart................................................................................................................51
Technical Data ..............................................................................................................................54
ii
Safety Notes
Your Pro 16p and supplies have been designed and tested to meet strict safety requirements.
These include safety agency examination and approval, and compliance to established
environmental standards. Please read the following instructions carefully before operating the Pro
16p and refer to them as needed to ensure the continued safe operation of your Pro 16p.
Follow all warnings and instructions marked on or supplied with the product.
Symbology:
= Laser Caution use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.
Unplug this Pro 16p from the wall outlet before cleaning. Always use materials specifically
designated for this Pro 16p. Use of other materials may result in poor performance and could
create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning
methods.
Never use supplies or cleaning materials for purposes other than what they were intended. Keep
all supplies and materials out of reach of children.
Do not use this Pro 16p near water, wet locations, or outdoors.
Do not place this Pro 16p on an unstable cart, stand, or table. The Pro 16p may fall, causing
personal injury or serious damage to the Pro 16p.
This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding
pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid
risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert
the plug into the outlet. Never use a grounding adapter plug to connect the Pro 16p to a power
source receptacle that lacks a ground connection terminal.
= High Voltage, = Heated Surface,
!
= Warning
1
Safety Notes
This Pro 16p should be operated from the type of power source indicated on the marking label. If
you are not sure of the type of power available, consult your local power company.
Do not allow anything to rest on the power cord. Do not locate the Pro 16p where persons will
step on the cord.
The power supply cord is the disconnect device for this equipment. Insure that installation is
near the outlet and is easily accessible.
Your machine is equipped with an energy saving device to conserve power when the machine is
not in use. The machine may be left on continuously.
Slots and Openings in the cabinet and in the back and sides of the Pro 16p are provided for
ventilation. To ensure reliable operation of the Pro 16p and to protect it from overheating, these
openings must not be blocked or covered. The Pro 16p should never be located near or over a
radiator or heat register. This Pro 16p should not be placed in a built-in installation unless proper
ventilation is provided.
Never push objects of any kind into the slots of the Pro 16p as they may touch dangerous voltage
points or short out parts which could result in a fire or electric shock.
Never spill liquid of any kind on the Pro 16p.
Never remove covers or guards that require a tool for removal. There are no casual operator
serviceable areas within these covers.
Never defeat interlock switches. Machines are designed to restrict operator access to unsafe
areas. Covers, guards, and interlock switches are provided to ensure that the machine will not
operate with covers opened.
Use of an extension cord with this Pro 16p is not recommended or authorized.
Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they
may cause an annoying afterimage. Always keep the document cover closed during operation
and storage.
Avoid exposing the drum cartridge to light for extended periods of time.
2
Safety Notes
Do not touch the green photoreceptor. Scratches or smudges that appear on the photoreceptor
will result in poor copy quality and may shorten the service life.
Do not put your hands into the fuser area, as you may be burned.
Ozone: This product produces ozone during normal operation. The ozone produced is
dependent on copy volume and is heavier than air. Providing the correct environmental
parameter, as specified in the Xerox installation procedures, ensures that concentration levels
meet safe limits.
If you need additional safety information concerning the Pro 16p or Xerox supplied materials, you
may call the following toll-free number.
In the United States or Canada: 1 – 800 – 828 – 6571
3
Helpful Hints
Care of your WorkCentre Pro 16p
• Do not place heavy objects on any surface of the WorkCentre Pro 16p.
• Take care not to place liquids on or near the WorkCentre Pro 16p.
• Avoid placing clips or staples on any WorkCentre Pro 16p surface.
Maintenance
• Clean the Document Glass daily and as required.
• Do not apply cleaning liquids or sprays directly to the WorkCentre Pro 16p; apply to the cloth
first.
• Store paper in a dry area, on a flat surface, and in a closed cabinet.
• Wrap partially-used reams of paper tightly.
WorkCentre Pro 16p location
For reliable WorkCentre Pro 16p operation and copy quality, Xerox recommends:
• Place your WorkCentre Pro 16p in a well-ventilated room.
• Recommended environment:
– Temperature: 50
– Humidity: 20% to 85%.
• Place the WorkCentre Pro 16p on a flat, level surface.
• Avoid locations that subject the WorkCentre Pro 16p to:
– Direct sunlight.
° to 90°F / 10° to 32°C.
– Extreme changes in temperature or humidity.
4
Getting to Know Your Pro 16p
Document cover
Control panel
Exit tray
Paper tray 1
Paper tray 2
Front cover
Release
latch
Side cover
Original exit
area
Document glass
Original guides
Original feeder tray
Automatic Document
Feeder (ADF)
Alternate paper tray
paper guides
Alternate Paper Tray
USB port
Parallel port
Serial number
Exit tray
Lift area
Power switchPower connection
5
Installation
As you unpack the Pro 16p, familiarize yourself with its contents. After the Pro 16p is installed,
and the Ready Indicator is lit, the Pro 16p is ready to make copies.
IMPORTANT: Save the carton and packing materials. They should be used to repack the
Pro 16p if it has to be shipped for servicing or in case you move.
Packing material
Power cord
User documentation/
Installation CD
IEEE-1284
Parallel Cable *
Drum cartridge
(installed in the
machine)
Starter toner
cartridge
* Note: To ensure reliability of the Pro 16p use the IEEE-1284 compliant parallel cable that is
supplied with the machine. Only cables labeled “IEEE-1284” can be used with your Pro 16p.
6
Installation (continued)
Follow the steps below to properly set up your Xerox Pro 16p.
1. Remove the bag from the Pro 16p.
2. Remove the pieces of tape and the packing material.
Remove the tape and the packing material supporting the
clear plastic 2-sided tray.
3. To ensure the 2-sided tray is in the correct position,
gently push it in the direction shown by the arrow.
4. Open the Automatic Document Feeder (ADF) and
remove the packing materials shown.
5. Unscrew and remove the shipping screw from the left
side of the Pro 16p.
CAUTION: The Pro 16p will malfunction if the shipping
screw is not removed.
6. Lift and pull open the paper tray. Turn and remove the
paper tray button.
CAUTION: Paper will misfeed if the paper tray button is
not removed.
Note: Be sure to remove the pressure plate lock from both
paper trays.
7
Installation (continued)
7. Secure the paper tray button and the shipping screw in
the locations shown.
• Turn the paper tray button to secure its storage
position.
Note: Save the paper tray button and the shipping screw.
They will be needed if the Pro 16p has to be moved.
8. Load paper into the tray.
• Refer to the Loading Paper section for additional
information.
• Do not fill above the max line.
9. Push the paper tray firmly back into the Pro 16p.
Note: Ensure that the alternate paper tray is lowered.
10. Press the release lever to open the side cover.
11. Remove the Caution tape from the cover.
12. Remove the two red fuser pins by pulling the string
upward one at a time.
• Discard the fuser pins.
Note: Misfeeds will occur if the fuser pins are not
removed.
CAUTION: Ensure that the side cover is always open
before opening the front cover.
13. Press the front cover release buttons to open the front
cover.
8
Installation (continued)
14. Remove the starter toner cartridge from the silver bag.
Vigorously shake the cartridge to loosen the toner.
• Thoroughly shaking the cartridge will assure
maximum copies per cartridge.
• Xerox has included a Starter Toner Cartridge.
Purchased replacement toner cartridges will yield
approximately three times the number of copies.
15. Remove the toner cartridge cover.
16. Slide the toner cartridge into the Pro 16p until it locks
into place.
17. Close the front cover and the side cover.
Skip to the Printer Driver Software Installation section
in this User Guide to set up the Pro 16p for printing.
18. Plug the power cord into the Pro 16p and then into a
grounded outlet.
19. Turn on the power switch. In approximately two
seconds the ready indicator will light. Copying is now
possible.
Note: Save the carton and packing materials. They should
be used to repack the Pro 16p if it has to be shipped for
servicing or moved.
9
Control Panel
1234 67 9101112131415161758
The control panel has keys and lights that are used to control and display the conditions of the Pro
16p.
1. 1-Sided/2-Sided Mode: Use the 2-Sided copy feature to make one or two-sided copies from
one or two-sided originals. Refer to the Making Copies on the Automatic Document
Feeder section for detailed information.
2. Image Quality Mode: The image quality mode is used to maximize copy quality.
Auto– for originals with a colored background or mixed text and graphics.
Text – for originals that contain mainly text.
Photo – for copying photographs.
Toner Save – decreases the overall copy density.
3. Copy Contrast: Press the contrast keys to lighten or darken copies while in the Text, Photo,
or Toner Save settings. Refer to the Image Quality section for detailed information.
4. Preset Reduction/Enlargement: Press this key to select any of the preset reductions or
enlargements.
• The (customer settable) percentage has been set at the factory for 50%. Refer to
Customizing Your Pro 16p for information about changing this percentage.
5. Percentage Indicator: The indicator will light when any reduction or enlargement setting is
selected.
10
Control Panel
6. Variable Percentage: Press the down key to decrease the percentage. Press the up key to
increase the percentage. Any percentage from 50% to 200% may be selected.
7. %: Press this key to display the reduction/enlargement percentage selected.
8. Display Window: Copy quantity, reduction/enlargement settings, and status codes appear in
this area.
9. Quantity Keys: Select up to 100 copies. Press the 1 key to increase the quantity by one.
Press the 10 key to increase the quantity by 10.
• To display the number of copies requested during the copy run press the 10 key.
• Press the Clear key to clear the selected quantity.
10. Pro 16p Diagram: Helps you locate areas that require your attention. The indicators will
flash in the area requiring attention. For additional information refer to the Problem Solving
section.
11. Paper Supply Selection: Press to change the selected paper supply. The selected paper
supply location will be indicated by a green light on the Pro 16p diagram.
12. ADF Misfeed Indicator: This indicator will light when a misfeed occurs in the ADF.
13. On-line/Off-line Key: Press this button to alternate between On-line and Off-line status.
When the light is lit, the printer is On-line.
14. Data LED: This LED indicates the processing of electronic data in the Pro 16p PCL
Controller. The LED is ON when the Pro 16p is printing documents. The LED is OFF when
no data is present. The LED is blinking when the Pro 16p is receiving data sent to the printer.
15. Ready Indicator: When the light is ON (not flashing), the Pro 16p is ready to make copies.
When the light is flashing after the Start key is pressed, the Pro 16p is warming up and the
copy cycle will begin automatically.
16. Start: Press this key to begin copying.
• The display will change to 1 and increases by 1 as each copy is made.
17. Clear/Stop: Press this key to stop the Pro 16p while making copies or to clear copy quantity.
If the key is pressed twice quickly, all programming will be cleared.
11
Power Reduction / Auto Clear
Power Reduction Modes automatically reduce power consumed by the Pro 16p when the Pro
16p has not been used for a set period of time. There are two modes of power reduction; Power
Save, and Power Shut-off.
Power Save Mode – The Ready Indicator will flash and the other indicators will remain on. To
copy from the Power Save mode select the desired features and press Start. The copies will be
made automatically.
Power Shut-Off Mode – When the Pro 16p enters the power shut-off mode the Ready Indicator
will flash and the other indicators will turn off. To copy from the power shut-off mode, press the
Start button, then, select the desired features and press Start again. The copies will be made
automatically.
Auto Clear – This Pro 16p is enabled at the factory to return to the Normal Copy Mode
approximately one minute after a job is completed. Unless otherwise programmed, the Normal
copy Mode settings are as follows:
• Copy Quality – Auto
• Copy Lighter/Darker – Normal
• Priority Tray – Tray 1
• Priority Magnification – 100%
• Quantity Selected – 1
Note: Time periods for the Power Shut-Off, Power Save, and Auto Clear modes can be modified
to meet your specific copying needs. Refer to Customizing Your Pro 16p section of this User
Guide for information about changing these settings.
Auto Copy Function
This function provides the ability to program a copy job while the copier is warming up, or to pause
a print job to enable copying.
1. Program the copy job.
2. Press Start.
• The current page will be completed if printing is in process.
3. When the copy job is completed, press the On-line/Off-line button to immediately return to the
print job.
12
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