Wyrestorm NHD-000-CTL, NHD-200-TX, NHD-200-RX, NHD-210-RX Instruction Manual

WyreStorm HD over IP Solutions
Part Number NHD-000-CTL
NHD-200-TX NHD-200-RX NHD-210-RX
HD over IP AV distribution solution utilising H.264 compression for AV switching and video wall functionality over a LAN
Instruction Manual
Thank you for choosing this WyreStorm product.
Please read these instructions carefully before installing to avoid complications later.
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CONTENTS
Contents
1
Introduction
2
Features
3
Safety Precautions
4
In the Box
5
Before Installation
6
Specications
7
Panel Description
8
Connection
9
Typical Application
i. One Encoder to One Decoder
ii. One Encoder to Multiple Decoders
iii. Multiple Encoders to Multiple Decoders
iv. Video Wall
10
Switch Settings and Requirements
11
NHD-000-CTL Browser Conguration & Control
i. Matrix Switching Commands
ii. TX/RX Settings
iii. CTL Settings
12
NetworkHD™ Console Conguration
i. NetworkHD™ Console Software Installation
ii. Searching Devices
iii. Setting Device Parameters
iv. Device Settings
v. Creating Scenes
vi. Sample Video Wall Set Up
vii. Video Wall Conguration
viii. Video Wall Properties
ix. Conguration File Management
x. Serial Control
xi. CEC Control
xii. Viewing the Encoders Preview Stream
xiii. Log
13
Additional Information
14
NetworkHD™ Protocol
15
Troubleshooting
16
FAQ
17
Maintenance
18
Provided Service
19
Mail In Service
20
Warranty
21
Warranty Limits and Exclusions
22
Disclaimer
23
Installation Reference Logs
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INTRODUCTION AND FEATURES
1. Introduction
WyreStorm® NetworkHD™ 200 is our agship H.264 HD over IP distribution platform. With its simple system conguration and powerful video wall functionality it is the best all round solution for commercial AV installs. Enabling the distribution of multiple video formats over a dedicated IP network switch for commercial AV applications.
NetworkHD™ 200 series facilitates the transmission of an HDMI, DVI, Component & VGA signals (including Full HD 1080p video with
2.1 audio) to any number of HDMI displays over standard Ethernet (Cat5e/6) infrastructure. The NHD-200-RX enables the display of a single image on a display whilst the NHD-210-RX decoder adds video wall playback to the system.
The modular system architecture of NetworkHD™ 200 removes the limitations of a traditional xed platform I/O matrix system without compromising quality or reliability, whilst oering signicant cost savings when designing large scale installations. Adding encoders and
decoders as required enables the system to grow with the needs of the application.
NetworkHD™ 200 uses multiple technologies to automatically congure and discover system components, making setup a breeze.
Functioning on 10/100 or Gigabit Layer2 SMART switches, NetworkHD™ 200 does not require advanced integrator network
experience to install, nor does it require complicated VLAN congurations or PC software, making it one of the simplest HD over IP systems available. Conguring network switches takes minutes through your browser and even the largest distributions can be quickly and easily congured and expanded.
The NHD-000-CTL controller creates a simple, single interface to congure, manage and control the entire NetworkHD™ 200 system,
whilst also capable of fully integrating with leading control brands including WyreStorm EnadoTM for the highest quality total HD distribution and control solution over a network.
For further information on this product and other WyreStorm ranges, visit our website or download our latest product guide at
wyrestorm.com
2. Features
Highly scalable, visually lossless HD over IP solution using the most ecient compression technology to allow for very large commercial AV deployments
Powerful video wall functionality (NHD-210-RX only) up to 4 x 4 displays.
• Multi-format DVI-I input selectable to HDMI, DVI, Component, VGA & Composite input
Plug and Play setup with automatic networking conguration and auto discovery of components
• Quick SyncTM technology for virtually instantaneous, seamless switching
CEC One-Touch Play & Standby or RS-232 control of connected displays
Supports video previewing on a PC or third party device. NetworkHD™ 200 outputs simultaneous IP streams. One
full resolution for the NHD-200-RX. The other small one supports resolutions of 352 x 288 @ 5Hz to easily preview a video from the encoder on a PC or Mac
Use with the new NHD-000-CTL controller for simple conguration and control via the LAN, as well as for allowing control from third party control system such as AMX, Crestron, Control4, RTI & WyreStormTM Enado.
Supports PoE to enable remote powering from POE network switches, eliminating the need for a nearby power outlet
Full PC control suite available free of charge at wyrestorm.com
Supports HDCP
• Audio Breakout on both Encoder & Decoder
Congurable encoding bit rate up to 40 Mbps
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SAFETY PRECAUTIONS AND IN THE BOX
3. Safety Precautions
WARNING
To reduce the risk of re, electric shock
or product damage:
FEATURES AND SAFETY PR ECAUTIONS
3. Safety Precautions
WARNING
To reduce the risk of fire, electric shock or product damage:
Protection against ESD (electrostatic discharge) included within
the unit to further stabilise transmission.
LED indications for clear power and video signal selection.
5v mains supply included but receivers may be powered through the
USB port of the display using Wyrestorm USB to 5v power adaptor)
Fully cascadable to further lengthen transmission.
*NOTE: ideal conditions denote cable run is within specified distance range of product, no electrical interference, the use of straight cable runs with no bends or kinks and no patch panels or wall outlets used. Please be advised that the presence of any of these factors in your installation may compromise bandwidth and signal strength. For longer transmission distances, RS232 control and Ethernet pass-through, please see our full HDBaseT or HDBT Lite range of matrices, transmitters, receivers and extender sets.
USB to 5V Cable
Part Number
CAB-USB-5V
1. Ventilation is crucial to consistent operation of this product. Units should be mounted with at least (2.5cm) 1 inch clearance of vents. WyreStorm highly recommends the use of the NHD-000-RACK for absolute correct mounting best practice.
2. Do not expose this apparatus to rain, moisture, sprays, drips or splashes and ensure that no objects containing liquids are placed on the apparatus, including cups, glasses and vases.
3. Do not place this unit in a conned space such as enclosed shelving, cabinets or bookshelves. Ensure the unit is adequately
ventilated.
4. To prevent the risk of electric shock or re hazard due to overheating, do not cover the unit or obstruct ventilation openings with material, newspaper, cardboard or anything that may restrict airow into the unit.
5. Do not install near external heat sources such as radiators, heat registers, boilers or any device that produces heat such as ampliers or computers and do not place near sources of naked ame.
6. Unplug apparatus from power supply during lightening storms or when unused for long periods of time.
7. Protect the power cable from being walked on, pinched or restricted in any way, especially at plug connections.
8. Only use attachments/accessories specied by the manufacturer.
9. Units contain non-servicable parts - Refer all servicing to qualied service personnel
4. In the Box
NHD-200-TX
1 x NHD-200-TX Main Unit 1 x Power Adapter (12V 1A DC) 3 x Detachable International Plugs 1 x HDMI to DVI Converter 1 x VGA to DVI Converter 1 x Component to DVI Converter 2 x Phoenix Connector (Male, 3.5 mm, 3 pin) 2 x Mounting Ears
NHD-200-RX
1 x NHD-200-RX Main Unit 1 x Power Adapter (12V 1A DC) 3 x Detachable International Plug s 3 x Phoenix Connector (Male, 3.5 mm, 3 pin) 2 x Mounting Ears
NHD-210-RX
1 x NHD-210-RX Main Unit 1 x Power Adapter (12V 1A DC) 3 x Detachable International Plug s 3 x Phoenix Connector (Male, 3.5 mm, 3 pin) 2 x Mounting Ears
NHD-000-CTL
1 x NHD-000-CTL Main Unit 1 x Power Adapter (12V 1A DC) 3 x Detachable International Plug s 1 x Phoenix Connector (Male, 3.5 mm, 4 pin) 2 x Mounting Ears
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BEFORE INSTALLATION
5. Before Installation
Introduction
This guide is intended for installation project managers to ensure you are aware of WyreStorm’s installation best practice guidelines that we know will improve the installation experience. These issues have been gathered from thousands of installation reports, support calls and our own personal experiences to prevent issues that cost hours in troubleshooting and protracted site visits to x.
Preparation
Build and test the rack and all hardware components o site. Doing so will nd any issues before moving to the hectic and time
sensitive environment of the install itself. Knowing that a unit was working properly before makes it far easier to pinpoint the cause of the problem saving time and money.
Network Equipment & Switches
NetworkHD™ can be operated with recommended Layer 2 Gigabit Smart Switches provided the overall switching capacity or backplane capacity of the switch meets the requirements of the number of encoders/decoders you have on your network.
WyreStorm NetworkHD is built to run over a standard network infrastructure, however the quality of this infrastructure is critical. We
have tested many brands of switches all of which perform well in small system congurations of around 10 Encoders and Decoders. However, for larger installations, WyreStorm highly recommends using CISCO SG500 or CATALYST series switches.
NetworkHD requires a Layer 2 managed switch with support for Multicast & IGMP snooping enabled. Do not connect any encoders to the switch until this has been congured. For recommended switches and PDF conguration guides please see the ‘downloads’ section
of any NetworkHD device at wyrestorm.com.
It is not necessary to change the IP addresses of the TX and RX units – AutoIP is used to congure correct IP addresses. DHCP or Static IP addresses are not recommended unless absolutely required. Failure to note or errors in the IP settings of a unit may result in a
complicated reset procedure.
Most NetworkHD installations use POE (Power Over Ethernet) to power the RX & TX units. NetworkHD 100 & 200 components are Class 0 rated POE devices meaning that they can require up to 15.4W of power each, however their real power draw is between 5-7W.
In order to calculate the number of devices that can be used on a switch please divide the total POE power capability of the switch by 15.4 and round down. For Example the CISCO SG300-52P with a POE power output of 375W: 375 / 15.4 = 24.35. Therefore 24
devices can be powered by this switch.
In order to have all ports powered by POE on a switch an MP series should be used in this example an SG300-52MP which provides 740W. 740 / 15.4 = 48. Therefore 48 devices can be powered by this switch.
Each NHD-100-TX encoder will produce up to 50Mb/s of data > therefore 10 x encoders will require 10 x 50Mb/s = 0.5 Gbps.
!
If you are unsure about the network requirements for your NetworkHD™ system please contact WyreStorm or your local WyreStorm distribution partner for support. WyreStorm are not liable if network bandwidth is to blame for poor performance from the NetworkHD™ system.
NetworkHD™ does not require multiple VLANs to be configured. Third-party controllers communicate directly with the NHD-000-CTL rather than the Ethernet switch.
Visit wyrestorm.com for guides on detailed switch configuration and recommended switch suggestions for different sized
NetworkHD™ systems.
Power
Your installation is nothing without power. Use a UPS (Uninterruptible Power Supply) to ensure a clean, consistent power supply to all
components in the rack. Be sure to calculate your total load and run time requirements ahead and leave enough room in the rack.
Heat
High temperatures are the biggest killer of electronic products. Just a 3° Celsius rise in external temperature can equate to a 15° degree
rise in internal temperature and trigger thermal runaway. Ensure proper rack design and passive or active cooling strategies are used to
properly move heat away from the components in the rack. Poor installation of cables looks messy and creates hotspots that prevent heat moving away from components – avoid this at all costs.
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BEFORE INSTALLATION
The NHD-IP-RACK & NHD-000-RACK have been designed for optimal mounting of the NetworkHD Encoders in the rack and should always be used. Encoders and decoders should never be laid at or stacked on top of each other. At least 1.5 inches of clearance should be left by the vents to ensure adequate airow through the units.
Software
Where possible WyreStorm ship all components with the most up to date rmware and software, however before starting any
installation please check the downloads section of the products on WyreStorm.com to ensure there are no updates to your system
components. Please also try to use the latest rmware on all related hardware – particularly switches and TVs. Please check with the
relevant manufacturer for upgrade instructions.
Redundancy
With all the planning in the world, even the most experienced installers make mistakes and accidents will always happen. For this
reason, it is best practice to always run two cables to each Decoder location. This may increase the cost of cabling but is nothing compared to replacing a single or even multiple defective cables that have been sealed into the wall.
Although WyreStorm are incredibly proud of the reliability and robustness of our products from time to time units can fail. Therefore, mission critical products such as the CTL and Decoders in hard or impossible to access locations should be installed with spare, redundant units that can be swapped to if required.
Mounting/Installation
All WyreStorm products should be mounted so that the logo and text printed on the unit is correctly aligned. This will allow for the optimal airow through the product. As already stated the vents should not be obstructed with adequate clearance. Units should be secured using suitable xings such as those supplied in the box.
Source & Display settings
WyreStorm NetworkHD components use the highest quality encoders available to provide visually lossless compression over a large number of displays. However, the compression can only be as good as the source content that is put in. NetworkHD 100/200 series
use H.264 compression that is not compatible with interlaced sources. Please ensure that all source content is set to Progressive scan
(720p/1080p) and not interlaced (1080i).
On the displays and sources – low power modes should be disabled to ensure the system is always fed with content. The customer
does not want to be troubleshooting if the source has gone into standby.
The displays should have CEC enabled so that NetworkHD can power them on and o. This setting is called dierent things by dierent manufacturers and is not always enabled by default. Any screens that are used in video walls must also have Over Scan disabled. This
setting is always enabled by default and often hidden in advanced settings menus. Without it disabled the video wall will not align.
Testing & Certication
WyreStorm products are manufactured and testing to the highest standards but the best installation environment is paramount to
successful installation. The only way to guarantee the installation is t for purpose is to test and certify cables. All IT cable companies
will certify cables throughout a network as standard, yet they are passing a fraction of the data in short bursts that NetworkHD
transmits 24/7. Although testing a cable proves that it is correctly terminated, it does not show how much interference on the run is aecting bandwidth. Certication of every cable should always be performed before and after walls are sealed.
Cable Type & 4K support
WyreStorm are always striving to improve our technologies and although your system is the best available today – what lies ahead is not always clear. All you can do is prepare your installation as best you can for future technologies. Running extra cables to all display locations to provide extra bandwidth for future technologies. Ensuring source components are located next to transmitters with HDMI
cables that are as short as possible as HDMI distances will reduce as content bandwidth increases. Use trunking so that cables can be easily replaced down the line. Never seal HDMI cables in the wall as they cannot be re-terminated or replaced easily.
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SPECIFICATIONS
6. Specications
NHD-200-TX
TECHNICAL
Input Video Ports 1 × DVI IN
Input Video Type HDMI, DVI 1.0, VGA, Component
Input Video Resolutions
HDMI:
640 x 480 @ 60Hz, 480p @ 60Hz, 576p @ 50Hz, 800 x 600 @ 60Hz, 1024 x 768 @ 60Hz, 720p @ 50Hz, 720p @ 60Hz, 1280 x 800 @ 60Hz, 1280 x 1024 @ 60Hz, 1360 x 768 @ 60Hz, 1366 x 768 @ 60Hz, 1400 x 1050 @ 60Hz, 1440 x 900 @60Hz, 1680 x 1050 @ 60Hz, 1080p @ 24Hz, 1080p @ 25Hz, 1080p @ 30Hz, 1080p @ 50Hz, 1080p @ 60Hz, 1920 x 1200 @ 60Hz
DVI:
640 x 480 @ 60Hz, 480p @ 60Hz, 576P @ 50Hz, 800 x 600 @ 60Hz, 1024 x 768 @ 60Hz, 720p @ 50Hz, 720p @ 60Hz, 1280 x 800 @ 60Hz, 1280 x 1024 @ 60Hz, 1360 x 768 @ 60Hz, 1366 x 768 @ 60Hz, 1400 x 1050 @ 60Hz, 1440 x 900 @ 60Hz, 1680 x 1050 @ 60Hz, 1080p @ 24Hz, 1080p @ 25Hz, 1080p @ 30Hz, 1080p @ 50Hz, 1080p @ 60Hz, 1920 x 1200 @ 60Hz
VGA:
640 x 480 @ 60Hz, 800 x 600 @ 60Hz, 1024 x 768 @ 60Hz, 1280 x 1024 @ 60Hz, 1280 x 720 @ 60Hz, 1280 x 768 @ 60Hz, 1280 x 800 @ 60Hz, 1360 x 768 @ 60Hz, 1366 x 768 @ 60Hz, 1440 x 900 @ 60Hz, 1400 x 1050 @ 60Hz, 1680 x 1050 @ 60Hz, 1920 x 1080 @ 60Hz, 1920 x 1200 @ 60Hz
Component:
720 x 480p @ 60Hz, 720 x 576p @ 50Hz, 1280 x 720p @ 50Hz, 1280 x 720p @ 60Hz
Input Video Signal 0.5 ~ 1.2 V p-p
Encoding Data Rate Up to 30 Mbps, congurable
Output Video Ports 1 x LAN
Output Video Type H.264/MPEG-4 AVC
Output Video Resolutions
Large IP stream: 480p @ 60Hz ~ 1920 x 1200 @ 60Hz Small IP stream: 352 x 288 @ 5Hz
Video Impedance 100 Ω
Input DDC Signal 5 V p-p (TTL)
End-to-End Time Latency
• About 60 ms-90 ms (Low latency mode)
About 250 ms-300 ms (High quality mode)
AUDIO
Input Audio Ports 1 x Audio Jack
Input Audio Format Stereo
Output Audio Ports 1 x Phoenix Connector
Output Audio Format Stereo
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SPECIFICATIONS
CONTROL
Control Method Rear panel source switch, PC congurator and RS-232
GENERAL
Operating Temperature +32°F ~ +113°F (0°C ~ +45°C) 10% ~ 90%, non-condensing
Storage Temperature -4°F ~ 140°F (-20°C ~ +70°C) 10% ~ 90%, non-condensing
Power 12V 1A DC
Power Consumption 6W (Max.)
ESD Protection
Human body model:
• ±8kV (air-gap discharge)
±4kV (contact discharge)
Surge Protection Voltage ±1 kV
Case Dimensions (WxHxD) 310mm x 76mm x 180mm / 12.2’’ x 3.0’’ x 7.1’’
Product Dimensions (WxHxD) 200mm x 25 mm x 94mm / 7.9’’ x 1.0’’ x 3.7’’
Weight 0.48 Kg
Certication CE, FCC, RoHS compliant
NHD-200-RX & NHD-210-RX
TECHNICAL
Input Video Ports 1 × LAN
Input Video Type H.264/MPEG-4 AVC
Input Video Resolutions 480p @ 60Hz ~ 1920 x 1200 @ 60Hz
Output Video Ports 1 x HDMI
Output Video Type HDMI 1.3
Output Video Resolutions
HDMI
480p @ 60Hz, 576p @ 50Hz, 800 x 600 @ 60Hz, 1024 x 768 @ 60Hz, 720p @ 50Hz, 720p @ 60Hz, 1280 x 800 @ 60Hz, 1280 x 1024 @ 60Hz, 1366 x 768 @60Hz, 1440 x 900 @ 60Hz, 1600 x 1200 @ 60Hz, 1680 x 1050 @ 60Hz, 1080p @ 24Hz, 1080p @ 25Hz, 1080p @ 30Hz, 1080p @ 50Hz, 1080p @ 60Hz, 1920 x 1200 @ 60Hz
Video Impedance 100 Ω
End-to-End Time Latency • About 60 ms-90 ms (Low latency mode)
About 250 ms-300 ms (High quality mode)
AUDIO
Input Audio Ports 1 x LAN
Input Audio Format Audio embedded in streaming media input
Output Audio Ports 1 x Phoenix Connector
Output Audio Format Stereo
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PANEL DESCRIPTIONS
CONTROL
Control Method PC congurator and RS-232
GENERAL
Operating Temperature +32°F ~ +113°F (0°C ~ +45°C) 10% ~ 90%, non-condensing
Storage Temperature -4°F ~ 140°F (-20°C ~ +70°C) 10% ~ 90%, non-condensing
Power 12V 1A DC
Power Consumption 6W (Max.)
ESD Protection
Human body model:
• ±8kV (air-gap discharge)
±4kV (contact discharge)
Surge Protection Voltage ±1 kV
Case Dimensions (WxHxD) 310mm x 76mm x 180mm / 12.2’’ x 3.0’’ x 7.1’’
Product Dimensions (WxHxD) 228mm x 25 mm x 111mm / 9’.0’ x 1.0’’ x 4.4’’
Weight 0.6 Kg
Certication CE, FCC, RoHS compliant
7. Panel Description
NHD-000-CTL Front
1
Reset Button
2
Status Indicator:
ON - NHD-000-CTL works properly. O - NHD-000-CTL is not in the normal working state.
3
Power indicator: ON - NHD-000-CTL is powered on. O - NHD-000-CTL is powered o.
2 3
1
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PANEL DESCRIPTIONS
NHD-000-CTL Rear
1
AV LAN (POE) - connect to the same switch/VLAN
as the NHD Encoders & Decoders
2
CONTROL LAN (POE) - connect to the same
switch/VLAN as the control system and conguring PCs.
3
RS232 - connects to a RS-232 device such as a computer for debugging and upgrading the NHD-000­CTL
4
Power Input - Connects to a power adapter, 12V 1A DC.
2 3 4 51
NHD-200-TX Front
1
Power indicator:
ON - NHD-200-TX is powered on.
O - NHD-200-TX is powered o.
2
Status Indicator:
ON - NHD-200-TX works properly.
O - NHD-200-TX is not in the normal working state.
21
NHD-200-TX Rear
1
AV IN - connects to an HDMI, DVI, VGA, Component and video source such as a DVD player or computer. DVI, VGA, Component input can be embedded with the audio from LINE IN.
2
LINE IN - connects to an audio input device such as a computer, a Tablet and a
3
AUDIO OUT - connects to an audio output de­vice such as an amplier and an earphone for audio
de-embedding output.
4
LAN (POE) - used for streaming media output.
5
RS-232 - connects to a RS-232 device such as
a computer for debugging and upgrading IPE2000.
6
DIP Switch - Selects a source input from HDMI,
DVI, VGA, Component video sources. For more information, see Dip Switch Settings section.
7
Power Input - Connects to a power adapter,
12V 1A DC.
2 3 4 65 71
Note: If the NHD-200-TX is connected to an HDMI video source and HDMI source input is selected, the audio output from both streaming media and AUDIO OUT is delivered by the HDMI video source rather than the embedded audio of LINE IN.
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CONNECTION
If the NHD-200-TX is connected to a DVI, VGA, Component video source and the corresponding source input is selected, the audio output from both streaming media and AUDIO OUT is delivered by the embedded audio of LINE IN.
NHD-200-RX / NHD-210-RX Front
1
Power indicator: ON - NHD-200-RX is powered on.
O - NHD-200-RX is powered o.
2
Status Indicator: ON - NHD-200-RX works properly. FLASHING - NHD-200-RX is not linked to NHD-200-TX
21
NHD-200-RX / NHD-210-RX Rear
1
Grounding Screw - connects to the ground for
preventing from electric shock and device damage.
2
Power Input - connects to a power adapter, 12V 1A
DC.
3
LAN (POE) - connects to a switch for streaming
media input.
4
HDMI OUT - connects to an A/V device such as a
display for A/V output.
5
AUDIO OUT - connects to an audio output device
such as an amplier and a speaker for de-embedded
stereo output.
6
RS-232 1 - connects to a RS-232 device such as a
computer for debugging NHD-200-RX.
RS-232 2 - connects to a RS-232 device for serial
communication with this device via PC congurator.
2 3 4 5 61
8. Connection
!
Ensure good quality cabling is used throughout your system, with no electrical interference, bends, twists, kinks, or other issues that may interfere with signal transmission, including the use of patch panels or wall outlets. Cable connectors should also be in good condition and correctly terminated to required standards, with straight cable runs used where possible and plugs securely connected to ports without straining port enclosures.
The presence of any of these factors in your system can jeopardize successful signal distribution and should be eliminated wherever possible.
Ethernet Wiring Guide
The quality of termination
for every RJ45 is essential. Poor terminations leads to intermittent performance and longer
install times.
Ethernet Cable Performance Guide
NHD-200 Series
0ft 328ft32ft 65ft 98ft 131ft 164ft 197ft 230ft 262ft 295ft
0m 100m10m 20m 30m 40m 50m 60m 70m 80m 90m
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