Wyrestorm EX-35-4K, RX-70-4K Quick Start Manual
DISPLAY OUTPUT
4K SOURCE DEVICE
Mains
powe r
Cat5e/6
4K: 35m / 1080p: 70m
ir tx cable
hdmi hdmi
ir tx cable
ir rx cable
Cab-ir-link
EX-35-4K
Receiver
EX-35-4K
Transmitter
Control
System
Before Installation
35m/115ft @ 4K and 70m/230ft @1080p video are maximum
recommended transmission distances for this model and
denotes perfect transmission conditions - including straight
cable runs with no electrical interference, bends, kinks, patch
panels or wall outlets. If any of the above is a factor in your
installation, transmission range may be affected – take care to
avoid where possible.
We strongly recommend using supplied mounting brackets to
secure the receiver to a flat surface behind/near the display
device. Sudden movement of these devices could lead to loss of
picture/sound if connections become loose or strained, resulting
in unnecessary service call-backs.
If unsure of positioning, IR sensors can be located on devices by
shining a flashlight onto the fascia of the device - the IR sensor
should be identifiable as a small round sensor behind the panel.
Consult your device manufacturer handbook if difficulties are
experienced.
Setup and Operation
Using quality HDMI cables, connect an HDMI source (such as
Blu-ray, games console, satellite/cable TV, media server etc.) to the
HDMI IN of the EX-35-4K Transmitter.
NOTE: Ensure source and display are 4K compatible if
attempting to transmit an UltraHD signal.
Connect a good quality, well-terminated Cat5e/6 cable of no more
than 35m/115ft for 4K or 70m/230ft for 1080p in length between
the HDBT OUT of the EX-35-4K Transmitter to the HDBT IN Input
of the EX-35-4K Receiver.
Connect the HDMI display device (LED/LCD display or projector) to
the HDMI OUT of the EX-35-4K Receiver
Connect the included 12v power supply to the EX-70-4K
Transmitter and power on. The one-way PoH function carries
power along the length of the cable to power the Receiver so no
mains power is required at display zones.
NOTE: Optional 12v power input is available on the Receiver
if required. For example, if the cable is too weak to carry the
power.
Check POWER, STATUS & LINK lights are illuminated on both units
to indicate successful connection, with a lit HDCP light illustrating
the presence of encryption within the signal. STATUS and HDCP
should be blinking. POWER and LINK are static lights.
NOTE: If daisy-chaining extenders, repeat process for all
EX-35-4K Transmitters and Receivers used.
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1
2
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3
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4
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7
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866
6
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NOTE: Although WyreStorm products are tested
with Cat5e, we recommend Cat6 due to increased
bandwidth and improved capacity for handling large
transmissions along a single cable.
Quickstart Guide
WyreStorm 4K HDBaseT Extender Set with 2-Way IR,
RS232 and PoH (4K: 35m/115ft - 1080p: 70m/230ft)
Signal IR/RS232 Control Connection
For two-way IR control of connected sources and displays from
either location, first, connect IR transmitters to the IR TX ports of
the EX-35-4K Transmitter and EX-35-4K Receiver.
Firmly attach the IR emitter eye directly over the infrared receiving
sensors of the devices to be controlled (source at Transmitter
location, and display device at receiver location). Location of the
emitter eye on the device may need to be adjusted later to achieve
best IR performance.
Insert IR receivers into IR RX ports of the EX-35-4K Receiver and
EX-35-4K Transmitter.
At both display and source locations, position the IR receiver on or
near the device to be controlled, ensuring a clear line of sight to the
remote handset used to control it.
For linking with a control system, a WyreStorm IR Integration Cable
(CAB-IR-LINK) should be used to connect the IR RX port of the
EX-35-4K Transmitter and the control system.
For an RS232-based control system, RS232 cables should be
connected between RS232 ports of the EX-35-4K Transmitter and
control system, and RS232 ports of the EX-35-4K Receiver and the
display device to enable fully routed serial control between devices.
EX-35-4K
Troubleshooting
Regardless of manufacturer or product, the majority of installation
diculties can typically be attributed to communication problems
between devices or when high bandwidth transmissions are attempted
with insucient cable/connections. Should you nd yourself in such a
situation, we have drawn up the following checklist of general issues
and causes that should help you shoot your way out of trouble without
seeking further assistance.
No or poor quality picture?
Device Connection - Are you connected and powered? Double check
all HDMI, HDBaseT and 12v power connections are rmly inserted into
correct ports and that all devices are powered.
NOTE: If PoH powering issues are experienced at either end,
connect a 12v local power supply tot he unit.
Cable length – is your signal struggling to transmit signals or power
the distance of your cable? You may be experiencing interference that
exceeds the maximum capacity of your transmission cable distance. Try
a shorter cable run or a extender with a longer range.
NOTE: See full manual for DIP switch settings
Signal strength – the use of cable joins, stranded patch panels, wall
outlets and stranded patch leads as interconnects between them, can
signicantly reduce signal strength. Use solid core straight, straight
through connections wherever possible.
Resolution - If you reduce the resolution of the source, do you get a
picture? If so, this suggests a conicting resolution between source and
display or a bandwidth capacity issue with your cable. Check all inputs
and outputs share the same resolution and make sure the signal is being
successfully transmitted the full length of your cable run.
Picture ‘snow’ / HD ‘noise’ – signies a failure to fully establish a signal
and can often be caused by poorly terminated RJ45 connectors or
excessive cable lengths. Ensure your cable is correctly wired to 568B
standards. Try swapping in a display and receiver from a fully functioning
location – if the problem continues on the same output, turn o all
equipment and swap your signal carrying cables at both ends.
Cable quality and condition – HDMI cable/connectors can be easily
damaged and the quality of material can vary, especially in lower price
brackets. Successful transmission of video, audio and control, can all
be aected by cable and termination quality. Always use good quality
leads and cables, with RJ45 connectors wired to the 568B standard at
both ends. Should transmission problems be experienced, try swapping
cables/leads for those already working to see if this improves your image
to identify cable issue as source of problem.
Blu-Ray, 3D - Make sure all your equipment has been congured
and enabled to transmit and accept the signal, or is capable of passing
a signal. Are resolutions between source and display compatible and
cable adequate for the large bandwidth required by Blu-ray and 3D
transmissions?
4K - Are you trying to pass a 4K signal? Ensure connected devices
are 4K enabled, correctly congured and outputting compatible
transmissions.
IR Control
Check IR emitter and receiver eyes are correctly positioned to allow
infrared signals to be transmitted and received through the extenders.
IR emitter eye should be xed rmly over infrared sensors of devices. IR
receiver eye should be attached on or near devices ensuring a clear line
of sight to the remote control used to operate.
Is your remote control powered and sending a signal? As IR is invisible
to the naked eye, check your remote is transmitting a signal by viewing
the remote handset sensor through a digital camera/camera phone – the
sensor should ash when a button on the handset is held down.
IR signal dropout can be experienced due to environmental infrared
radiation. Ensure IR emitters and receivers are away from direct sunlight,
halogen lighting and plasma screens that may interfere with IR signals.
Safety Recommendations:
Do not expose this apparatus to any form of moisture, including the
placement of anything containing liquids on the unit.
To prevent risk of electric shock or re hazard, ensure apparatus is
installed in an unobstructed, well ventilated area away from any external
heat sources - including other electrical devices which may produce heat.
Only use attachments / accessories specied by the manufacturer and
refer all servicing to qualied service personnel.
Failure to adhere to these recommendations may invalidate your
warranty.
Warranty Information
This product is covered by a 3 year limited
parts and labour warranty. During this
period there will be no charge for unit
repair, component replacement or complete
product replacement in the event of
malfunction. The decision to repair or replace
will be made by the manufacturer.
This limited warranty only covers defects in materials or workmanship and
excludes normal wear and tear or cosmetic damage.
Visit our website for full details on this product and to download the
complete user guide including technical specication, EDID settings and
warranty information.
wyrestorm.com
For technical support, please call:
US: 901 384 3575
RoW: +44 (0) 1793 230343
Email: support@wyrestorm.com 0115
Cat5e/6 Wiring Guide
The quality of termination for every RJ45
is essential. Poor terminations leads to
intermittent performance and longer install
times.
Cat5e/6 Cable Performance Guide
4K Transmission 1080p HD Transmission
EX-35-4K
0ft 328ft32ft 65ft 98ft 131ft 164ft 197ft 230ft 262ft 295ft
0m 100m10m 20m 30m 40m 50m 60m 70m 80m 90m
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