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Introduction
Congratulations on choosing FOX FORX for your bicycle. In doing so, you have chosen the best suspension fork in the
industry! All FOX Racing Shox products are designed, manufactured and assembled by the finest professionals in the
industry. As a consumer and supporter of FOX Racing Shox products, you need to be aware of the importance of setting
up your fork correctly to ensure maximum performance. This manual will provide you with the step-by-step instructions of
how to set up your fork. It is a good idea to keep your receipts with this manual and refer to it for service and warranty
issues.
FOX Racing Shox is pleased to offer 48-hour* turnaround for product service, provided the following steps are taken.
1. Contact FOX Racing Shox at 800.FOX.SHOX to obtain a Return Authorization (R.A.) Number and shipping address.
For International Service Centers, please refer to the list below or contact FOX Racing Shox to determine the Service
Center nearest you.
2. Satisfactory proof of purchase receipt is required for warranty consideration.
3. Mark the Return Authorization Number and the Return Address clearly on the outside of the package and send item
to FOX Racing Shox or your International Service Center with shipping charges pre-paid by sender.
4. Include a description of the problem, bicycle information (manufacturer, year and model), type of FOX product,
spring rate and return address with daytime phone number.
*International Service Centers operate independently. Service and Warranty turnaround times may vary.
The factory warranty period for your fork is one year from the original date of purchase of the bicycle or fork. A copy of the
original purchase receipt
tion of FOX Racing Shox and will cover only defective materials and workmanship.
This warranty is void when damage to the fork has occurred from the following:
must accompany any fork being considered for warranty service. Warranty is at the full discre-
•Abuse
•Seal damage due to power washing
•Damage to the exterior finish caused by improper cable routing, rocks, crashes, dents
•Any attempt to disassemble damper assembly
•Modifications
•Non-Factory oil use or improper service
•Shipping damages or loss (purchase of full value insurance is recommended)
To ensure peak performance, repairs and service to the fork must be performed by FOX Racing Shox in the USA or
outside the USA by a FOX Racing Shox Authorized Service Center.
FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.
Method of Payment
Visa, MasterCard and/or Cashier’s Check
Method of Shipping
FOX Racing Shox uses UPS Ground service within the USA.
Disclaimer
FOX Racing Shox is not responsible for any damages to you or others arising from riding, transporting, or other use of
your fork or bicycle. In the event that your fork breaks or malfunctions, FOX Racing Shox shall have no liability or
obligation beyond the repair or replacement of your fork, pursuant to the terms outlined in the Service and Warranty
provisions of this Manual.
Consumer Safety
RIDING A BICYCLE IS DANGEROUS AND CAN RESULT IN DEATH OR SERIOUS INJURY. TAKE YOUR RESPONSIBILITY TO YOURSELF AND OTHERS SERIOUSLY.
•Maintain your bicycle and suspension
•Always wear a helmet, protective clothing and eye protection
•Ride within your limits
•Tread lightly
Your bike is equipped with FOX Racing Shox suspension. Before riding, take the time to read the FOX Racing Shox
manual on setup, use, and service of your fork. If you have questions, call your Authorized FOX Racing Shox Service
Center or call FOX Racing Shox directly at 831.768.1100.
If your fork ever loses oil, or if it makes unusual noise, stop riding immediately and have the fork inspected by a dealer,
Service Center or contact FOX Racing Shox. RIDING WITH A BROKEN OR MALFUNCTIONING FORK CAN RESULT IN
LOSS OF CONTROL, CRASHING, AND POSSIBLE DEATH OR SERIOUS INJURY.
Never modify your bike frame or fork. Only use genuine FOX Racing Shox parts for your fork. Any modification, improper
service, or use of after-market replacement parts will void the warranty and could damage the fork or cause loss of control
of the bike resulting in serious injury or death.
Follow the scheduled service recommendations in this manual. Always have your fork serviced by a qualified bicycle
mechanic, dealer or Authorized FOX Racing Shox Service Center.
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