worldpay iWL250 Installation Manual

Installation Guide

How to install your
portable terminal

If you have any queries or issues, our UK-based
Helpdesk is there for you 24/7 – every day of the year.

worldpay.com

Just call us on: 08457 61 62 63 – UK
01 702 5845 – ROI
20044687 – GIB

Geing in touch

Stay supplied with tally rolls and accessories

Your terminal co mes with a couple of t ally rolls, so you ca n start
accepting transactions straight away. However, we’d recommend you
order some m ore as these may not las t very long. You can or der new
rolls and ot her terminal acces sories, online or b y phone, from:

hp://worldpay.ncr.com/index.jsp or call:
0800 2 89 666 – UK
00800 9899 2000 – ROI
20044687 - GIB

Monday to Fr iday 08.30 – 17.3 0

Worldpay ( UK) Limited . Registere d in England No. 0 731650 0. Registe red Office: T he Walbrook
Building , 25 Walbrook , London, EC 4N 8AF. Worldpay ( UK) Limited i s authorise d by the
Financia l Conduct Aut hority und er the Payment S ervice Re gulations 2 009 (No. 5 30923) fo r
the provi sion of paymen t service s and is author ised and regu lated by the Fin ancial Condu ct
Authority for consumer credit activities.

Worldpay, t he logo and any a ssociated br and names are al l trademark s of the Worldpay g roup
of companies.

Part Num ber - 9320- 0670 -001

Your iWL250
installation guide

Plug the telephone line
into the wall s ocket.

Plug the Ethe rnet cable into
your router and plug the other
end into your base unit.

Make sure you have your merchant number to hand. You’ ll find this on your welcome leer or email.

Connectivity

Connect power to
your base unit

Place the terminal
on the base unit

Standard telephone line. IP-enabled portable terminal

Allow to char ge for two hours before continuing
with the next steps.

Make sure you have your Merchant Number
ready – then follow the on -screen prompts
using the ENTER or CLEA R buons .

Terminal installation
Key in your Merchant Number

And press ENTER

Follow the on-screen
prompts

The first screen you’ ll see on your terminal is:

Once you’ve successfully installed
your terminal, you’ll see this screen:

Ready
Merchant Number
XXXXXXXX

All done

You can now take transactions



To start a sale transaction, just enter

the amount and follow the instructions
on-screen



For all other transactions, press the

MENU buon

To make sure your terminal operates e ffectively,
always ta ke care to:



P lace the terminal on a fl at, supporte d surface



Avo id locating it near a nything that rad iates heat



Ke ep it away from any wet en vironments

Important: to ensure that your ter minal has the latest so ware and security up dates, it is

import ant that you keep it connec ted to power and phone line /broadban d 24 hours a day.

Want to see for yourself ho w to
complete simple terminal processes?
View our ran ge of videos at

www.worldpay.com/uk/support-sme­support/card-machine-support

Care and maintenance of your terminal

The PIN is a four- digit supervisor code
that you choo se.

Ensure you can remember it a s it, will be
required in order to complete secure
functions on your terminal, e.g. refunds.

Supervisor code