Worldline n v MA512 Product Manual English
PRODUCT MANUAL
YOMANI
colourful
innovation
••••••
product picture – 4.014 x 3.596
an atos company
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YOMANI product manual
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Document Information
document title YOMANI product manual
security unrestricted
last modified 8 November 2013
owner Inge De Cock
author Niels Grundtvig Nielsen
version 2.1
© Atos Worldline 2013
YOMANI
PRODUCT MANUAL
Contents
Introduction ............................................................................................................1
Variants .............................................................................................................. 1
About this book................................................................................................... 2
USB terminology ................................................................................................2
YOMANI key features.............................................................................................5
Dimensions and weight ...................................................................................... 5
Keypad ............................................................................................................... 5
Display................................................................................................................ 7
Card interfaces...................................................................................................7
User comfort and accessibility......................................................................6
Increased usability........................................................................................7
PIN privacy shield............................................................................................... 9
Secured Application Modules (SAMs)................................................................9
Communication interfaces – YOMANI ML........................................................ 10
USB device.................................................................................................11
Ethernet...................................................................................................... 11
RS-232 serial..............................................................................................12
Additional communication interfaces – YOMANI XR........................................ 13
USB host – YOMANI XR............................................................................13
Power supply – YOMANI ML............................................................................ 14
Power supply – YOMANI XR............................................................................ 15
Reset button.....................................................................................................16
Stand-by function .............................................................................................16
Buzzer .............................................................................................................. 16
Housing colour .................................................................................................17
Worldline System-on-Chip................................................................................ 18
Security.................................................................................................................19
Terminal design................................................................................................19
Integrated security ASIC ..................................................................................19
Key management ............................................................................................. 19
Networking .......................................................................................................19
Security standard compliance .......................................................................... 20
Accessories..........................................................................................................21
Contactless reader ........................................................................................... 21
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Merchant Unit................................................................................................... 23
Fixation plate.................................................................................................... 27
Swivel............................................................................................................... 27
Printer – YOMANI XR....................................................................................... 28
Communications interface boards – YOMANI XR............................................ 28
Contactless reader specifications............................................................... 22
Secure transactions with the contactless reader........................................ 23
Operating the contactless reader ............................................................... 23
Contactless-reader software ...................................................................... 23
Merchant Unit specifications ...................................................................... 24
PSTN interface board................................................................................. 28
WiFi/Bluetooth interface board...................................................................29
2G interface board...................................................................................... 30
3G interface board...................................................................................... 30
USB cable – USB device to powered USB (12V – teal blue)........................... 31
Revolving stands – third-party products........................................................... 31
Logistics information........................................................................................... 33
Product labels................................................................................................... 33
Terminal rating plate................................................................................... 33
Terminal MAC address/hardware............................................................... 34
Terminal package....................................................................................... 35
Contactless reader rating plate .................................................................. 36
XR printer rating plate ................................................................................ 37
Merchant Unit rating plate .......................................................................... 37
Merchant Unit package .............................................................................. 38
Storage and transport....................................................................................... 39
Product packaging – individual terminal...........................................................39
Palleting – individual terminal...........................................................................41
Multi-terminal packages ...................................................................................41
Palleting – multi-terminal packages.................................................................. 42
Product packaging – Merchant Unit.................................................................42
YOMANI accessories and spare parts............................................................. 42
Installing the terminal..........................................................................................43
Cables.............................................................................................................. 43
Physical surroundings...................................................................................... 44
Security ............................................................................................................ 45
Customisation – terminal..................................................................................45
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Customisation – contactless reader .................................................................46
Customisation – printer and Merchant Unit......................................................46
Maintaining YOMANI terminals........................................................................... 47
Cleaning the equipment ...................................................................................47
Cleaning the card interfaces............................................................................. 48
Approvals..............................................................................................................49
Approvals – YOMANI terminal .........................................................................49
Approvals – accessories ..................................................................................50
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Figures
Figure 1. USB device (USB B) socket and connector.............................................. 2
Figure 2. USB host (USB A) socket and connector ................................................. 2
Figure 3. Terminal dimensions................................................................................. 5
Figure 4. Alphanumeric keypad ............................................................................... 6
Figure 5. Display...................................................................................................... 7
Figure 6. Card interfaces.......................................................................................... 8
Figure 7. Card pictograms on the display ................................................................ 9
Figure 8. PIN privacy shield..................................................................................... 9
Figure 9. Removing cover to see SAM slots..........................................................10
Figure 10. Communication interfaces on YOMANI ML .......................................... 10
Figure 11. Keyloading via USB device connection ................................................ 11
Figure 12. Communication interfaces on YOMANI XR .......................................... 13
Figure 13. YOMANI – USB adaptor and cable....................................................... 14
Figure 14. Power supply – YOMANI XR ................................................................ 15
Figure 15. Terminal Reset button........................................................................... 16
Figure 16. YOMANI – front and back view............................................................. 17
Figure 17. Worldline System-on-Chip .................................................................... 18
Figure 18. YOMANI contactless reader ................................................................. 21
Figure 19. New (left) and old (right) YOMANI antenna design............................... 22
Figure 20. Contactless reader dimensions............................................................. 22
Figure 21. YOMANI Merchant Unit – front and back views.................................... 24
Figure 22. Merchant Unit display ........................................................................... 25
Figure 23. Merchant Unit – mains adaptor............................................................. 26
Figure 24. Fixation plate dimensions ..................................................................... 27
Figure 25. Swivel and dimensions ......................................................................... 27
Figure 26. USB cable with clip............................................................................... 31
Figure 27. Terminal rating plate............................................................................. 33
Figure 28. Terminal MAC address label................................................................. 34
Figure 29. Terminal package label......................................................................... 35
Figure 30. Contactless reader rating plate.............................................................36
Figure 31. Printer rating plate................................................................................. 37
Figure 32. Merchant Unit rating plate..................................................................... 37
Figure 33. Merchant Unit package label ................................................................ 38
Figure 34. Guiding the cables (right: through optional swivel) ............................... 44
Figure 35. Sticker-free areas on YOMANI terminal................................................ 45
Figure 36. Sticker placement on contactless reader..............................................46
Figure 37. Cleaning the card interfaces................................................................. 48
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1. Introduction
The YOMANI is a fully-equipped countertop terminal, specially designed for attended
use in all retail environments. Major features of the YOMANI range include:
• all types of cards are accepted: chip, magnetic-stripe and, optionally, contactless
Where to read each type of card is clear, thanks to thoughtful positioning of card
interfaces. Configurable lighting shows the location of each available interface.
• large colour display, so the user interface both for customers and for merchants can
offer more possibilities
• integrated privacy shield, an essential feature for customer security
In addition to this very visible feature, many internal features (both software and
hardware) also help make the YOMANI a highly secure terminal. This is
guaranteed by PCI PTS 3.x certification.
Variants
• new engine with a faster processor, more memory and superior cryptographic
functionalities for the best in performance
YOMANI ML
The YOMANI ML terminal offers multi-lane payment for large retailers, with a USB
device interface offering a single-wire solution for connecting the YOMANI to ePOS
equipment.
YOMANI XR
The YOMANI XR is the fully-equipped terminal for all retail environments. In
addition to all the YOMANI ML features, it offers:
– USB host interface providing connectivity to various types of peripherals such as
biometric devices, bar code readers, cheque readers and signature pads
– fast thermal printer (optional)
– support for PSTN dial-up (optional)
YOMANI XR with built-in antenna
In addition to all the YOMANI XR features, it offers support for a range of optional
wireless communication technologies including 2G/3G and WiFi/Bluetooth.
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About this book
This book contains information for anyone who wants to know the ins and outs of the
YOMANI terminal. It covers the following main topics:
• YOMANI key features and YOMANI accessories – detailed terminal specifications,
security, development environment and available accessories
• logistics information – product identification and packaging.
• Installing and maintaining the terminal – user comfort and security guidelines
USB terminology
The YOMANI terminal always has a USB device (USB B) socket.
Figure 1. USB device (USB B) socket and connector
The YOMANI XR also has a USB host (USB A) socket.
Figure 2. USB host (USB A) socket and connector
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2. YOMANI key features
Key features of the YOMANI range:
• compact, lightweight design
• large colour display
• all types of cards are accepted: chip, magnetic-stripe and, optionally, contactless
• integrated privacy shield, an essential security feature for the card holder
• wide range of communications interfaces
Dimensions and weight
103
170
Keypad
107
105
Figure 3. Terminal dimensions
116
230
Without contactless reader or printer, a YOMANI terminal measures 107 mm wide x 170
mm long x 103 mm high and weighs 590 g.
With contactless reader and printer (but without paper roll) a YOMANI terminal measures
116 mm wide x 230 mm long x 105 high and weighs 800 g.
The YOMANI has an alphanumeric keypad with 15 keys, in the area protected by the PIN
privacy shield. Three programmable function keys (soft keys) are also provided, next to
the display. These can be used for navigation, selection and custom functions
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1
4
ghi
78 9
pqrs tuv
Menu
Stop
X
Figure 4. Alphanumeric keypad
23
abc def
56
jkl mno
wxyz
0
<
.
[
OKCorr
The alphanumeric keypad consists of:
• ten numeric keys
• a Menu key
• decimal separator key
• command keys Stop, Corr and OK
This keypad layout complies with ISO 9564-1, EN1332-3 and EMV 4.3 standards.
The mapping between letters and numbers on keys 2 to 9 complies with the European
ITU E.161 and EBS 100 v3 standards and the American ANSI NCITS 118-1998
standard.
ා is used in alphanumeric entry to switch between lowercase and uppercase characters
ལ is the space symbol used during alphanumeric entry.
Alternative keypad layouts may be possible, depending on quantity.
User comfort and accessibility
For optimal accessibility, the keypad design has been enhanced with the following
features:
• main keypad clearly bounded by the PIN privacy shield, preventing accidental use
of function keys
• blue key backlight (adjustable intensity) to illuminate key boundary and main key
character, for higher contrast and readability
• wear-and-tear resistant keys with the character imprinted under the surface, using
in-mould decoration
• embossed dot tactile identifier on key 5
• embossed symbols (EBS 100 v3 standard) on the command keys: X on the stop
key, > on the Corr key and O on the OK key
• concave key surface
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Display
YOMANI has a large 2.8” TFT colour display, with:
• 320 x 240 pixel resolution (¼ VGA) representing a view area 57.6 mm wide x 43.2
• 16-bit colour mode, RGB (5, 6, 5)
• bright white backlight with adjustable intensity and contrast
• a text display area offering 8 lines of text, depending on the size of the font used
Increased usability
The new display offers plenty of scope for usable, comfortable applications:
• larger size and better resolution allow for more information on screen
mm high
The standard font is Droid (proportional). Additional fonts are available to
guarantee optimal readability for a specific context.
• better brightness and contrast for better readability
• colour opens various new possibilities: not just interface icons, but also text and
images
These screenshots show just some of the possibilities:
Figure 5. Display
Card interfaces
The terminal has two standard card interfaces:
• chip-card reader (EMV 4.3 level 1)
• triple-track magnetic-stripe card reader (ISO 1/2/3)
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Figure 6. Card interfaces
The characteristic design of the YOMANI terminal, with the fully integrated PIN privacy
shield, allows easy access to both card interfaces. Where to read each type of card is
clear, thanks to thoughtful positioning of card interfaces. The card interfaces are also
indicated by software-controlled blue LED lighting, to make them even more apparent.
These design decisions lessen the risk that users will mistake one interface for the other.
As chip cards are becoming the most widely-used type of payment card, the chip-card
reader has been put in the most prominent place just behind the display. The position of
the slot encourages users to insert cards upright, which is easier than sliding a card in
flat.
The magnetic-stripe card reader, on the right-hand side of the terminal, also lets users
hold their cards upright. The length of the reader provides extra card guidance, resulting
in optimal reading quality.
Applications can provide extra guidance for users by illuminating only the slot they need
to use and by displaying pictograms that explain how to use the contactless reader, the
chip card reader or the magnetic-stripe card reader.
The screen shot below shows one possible example.
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Figure 7. Card pictograms on the display
PIN privacy shield
To protect cardholders against shoulder surfing while they are entering their PIN code,
the YOMANI has a stylish privacy shield integrated in the design.
The PIN privacy shield complies with the latest international security regulations such as
PCI PTS.
Figure 8. PIN privacy shield
Secured Application Modules (SAMs)
YOMANI has two internal chip-card interfaces (type ID0) for secured application modules
(SAM, CSM) supporting 5V cards. The two slots together provide up to 80 mA; one of the
slots can be used as a Powered SAM (PSAM) supporting 50 mA current usage.
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Figure 9. Removing cover to see SAM slots
For information on installing SAMs, see “Installing SAM card(s) – optional” in the
YOMANI Owners’ Manual.
Communication interfaces – YOMANI ML
The YOMANI ML model comes with three communications interfaces as standard:
• USB device (USB B)
• Ethernet
• serial
All three are located on the underside of the terminal.
1
2
3
Figure 10. Communication interfaces on YOMANI ML
1 USB device 3 RS-232 serial
2 Ethernet
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USB device
In line with the single-wire concept, the USB device connection can be used for data
communications with an electronic cash register (ECR) or a PC. Using an AWG20-28
cable, this connection provides a 5 VDC, 500 mA power supply plus data
communication.
The interface has the following main specifications:
• USB 2.0 high speed compatible
• communications speed up to 480 Mbit/s
• connector type USB B
The USB device connection is also used for keyloading and software loading, when the
YOMANI is connected to an XPS client PC.
Figure 11. Keyloading via USB device connection
The YOMANI ML does not support USB host functionalities: you cannot connect USB
powered peripherals such as a biometric device, a bar-code reader or a ticket printer to
the ML.
Ethernet
The Ethernet interface lets you integrate YOMANI terminals as nodes in a local area
network (LAN) connecting equipment such as ticket printers, computers, ePOS
equipment and other YOMANI terminals.
Ethernet is used only for data communication, not for powering the terminal
The IEEE 802.3 compliant YOMANI Ethernet interface has the following main
specifications:
• Ethernet encapsulation for IP-protocol, IP address, subnet mask and gateway
• communications speed up to 100 Mbps
• logic integrated in the high-tech ASIC
• 10 Base-T/100 Base-TX interface, connector type RJ45
• link and activity LEDs on the connector
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