Worldline n v 41377S1 Users Manual
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The information in this document is subject to change without notice and shall not be construed
as a commitment by Banksys S.A./N.V.
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images, is the property of Banksys S.A/N.V. and is protected by the Belgian Act of 30.06.1994
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grant any license or right to use any of Banksys S.A./N.V.’s proprietary material.
While Banksys S.A./N.V. has made every attempt to ensure that the information contained in
this document is correct, Banksys S.A./N.V. does not provide any legal of commercial warranty
on the document that is described in this specification. The technology is thus provided “as is”
without warranties of any kind, expressed or implied, included those of merchantability and
fitness for a particular purpose. Banksys S.A./N.V. does not warrant or assume any legal liability
or responsibility for the accuracy, completeness, or usefulness of any information, product or
processes disclosed.
To the fullest extend permitted under applicable law, neither Banksys S.A./N.V. nor its affiliates,
directors, employees and agents shall be liable to any party for any damages that might result
from the use of the technology as described in this document (including without limitation
direct, indirect, incidental, special, consequential and punitive damages, lost profits).
These terms shall be governed by and construed in accordance with the laws of Belgium. You
irrevocably consent to the jurisdiction of the courts located in Brussels for any action arising
from or related to the use of this document.
Owner’s Manual C-ZAM/SMASH Portable
Version 2.2
© Banksys S.A./N.V., December, 2004
C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Table of Content
FCC Conformity____________________________________________________________________2
____________________________________________________________3 Declaration of Conformity
Introduction _______________________________________________________________________5
The C-ZAM/SMASH Portable terminal _________________________________________________6
_________________________________________________7 Installing the C-ZAM/SMASH Portable
Selecting a location _______________________________________________________________7
Unpacking ______________________________________________________________________9
___________________________________10 Getting started with the C-ZAM/SMASH Portable
Using the C-ZAM/SMASH Portable___________________________________________________21
_________________________________________________________21 Using the card interfaces
________________________________________________22 C-ZAM/SMASH Portable Maintenance
Troubleshooting___________________________________________________________________ 23
________________________________________26 General safety information for Banksys Products
Compliances____________________________________________________________________26
Safety recommendations _________________________________________________________26
Disposal of the C-ZAM/SMASH Portable ___________________________________________27
Technical Specifications ____________________________________________________________28
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
FCC Conformity
FCC Rules Sections 15.103 and 15.21
------------------------------------------------This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications.
The user may find the following booklet prepared by the Federal Communications Commission
helpful:
“How to identify and Resolve Radio-TV Interference Problems”.
This booklet is available from the U.S. Government Printing Office, Washington DC 20402,
Stock No 004-000-00345-4
15.21 FCC Warning
The user is cautioned that changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate this equipment.
Please Note:
In order for the installation of this product to maintain compliance with the limits for a Class B
device, shielded cables or a ferrite choke on the cable should be used for the Ethernet link.
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Declaration of Conformity
Manufacturer: Banksys N.V./S.A.
Address: Chaussée de Haecht, 1442
B-1130 Brussels
Belgium
Tel. +32/(0)2 727 61 11
Fax. +32/(0)2 726 89 26
Product name: C-ZAM/SMASH Dual-Band GSM terminal
Interface model number(s): 3031300186
The undersigned hereby declares, on behalf of Banksys that the above-referenced product, to which this declaration relates,
is in conformity with the provisions of:
Council Directive 89/336/EEC (May 3, 1989) on Electromagnetic Compatibility;
Council Directive 73/23/EEC (Feb. 19, 1973) on Low Voltage Equipment Safety;
Council Directive 93/68/EEC (July 22, 1993)–Amending Directives 89/336/EEC (EMC) and
73/23/EEC (Low Voltage Equipment Safety).
R&TTE Council Directive 91/263/EEC
The product is compatible with following norms/standards:
EN 301 489-7 - Electromagnetic compatibility and radio spectrum matters.
EN 60950
ETS 300 342-1 - TBR19 – TBR20 – TBR31 – TBR32 (Class1.9)
The Technical Construction File required by these Directives is maintained at Banksys, Chaussée de Haecht 1442, B1130
Brussels.
Carl Van Himbeeck
Head of R&D - Terminals & Products
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Manufacturer: Banksys N.V./S.A.
Address: Chaussée de Haecht, 1442
B-1130 Brussels
Belgium
Tel. +32/(0)2 727 61 11
Fax. +32/(0)2 726 89 26
Product name : C-ZAM/SMASH terminal with short range wireless interface
Interface model number(s) : 3031300203
The undersigned hereby declares, on behalf of Banksys that the above-referenced product, to which this declaration relates,
is in conformity with the provisions of:
Council Directive 89/336/EEC (May 3, 1989) on Electromagnetic Compatibility;
Council Directive 73/23/EEC (Feb. 19, 1973) on Low Voltage Equipment Safety;
0536
Council Directive 93/68/EEC (July 22, 1993)–Amending Directives 89/336/EEC (EMC) and
73/23/EEC (Low Voltage Equipment Safety).
R&TTE Directive 1999/5/EEC - This device works between 2400 MHz and 2483,5MHz. It is notified in
Belgium, The Netherlands, Norway and Switzerland. There may be restrictions for the use of this device for
other countries or outside the EU.
The product is compatible with following norms/standards:
EN 55022 class B – EN 61000-4-2 – EN 61000-4-3,4,5,6,11 - EN 61000-3-2,3
EN 60950
EN 300328-2 – EN 301489-17
The Technical Construction File required by these Directives is maintained at Banksys, Chaussée de Haecht 1442, B1130
Brussels.
Carl Van Himbeeck
Head of R&D - Terminals & Products
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Introduction
About the C-ZAM/SMASH Portable
The C-ZAM/SMASH Portable is a portable payment terminal offering the following features:
- Supports wireless telecommunications technologies including GSM, GPRS and Local
Wireless.
- Accepts a wide range of payment cards including credit cards, debit cards, stored-value
cards (e-purse), loyalty cards, social security cards and closed user-group cards.
- The possibility to connect towards peripherals such as the C-ZAM/SMASH merchant unit,
Electronic Cash Registers, personal computers, bar code readers, remains.
The C-ZAM/SMASH Portable consists of two main pieces of equipment:
- The C-ZAM/SMASH Portable terminal for performing payment transactions, which includes:
o A C-ZAM/SMASH battery
o A C-ZAM/SMASH communication card, plus plastic cover
o A Bluetooth wireless technology access point for transmitting transaction data, if the
C-ZAM/SMASH local wireless is used
- The C-ZAM/SMASH charging station or vehicle cradle to load the battery.
About this manual
This manual contains information for owners of the C-ZAM/SMASH Portable on:
- The C-ZAM/ SMASH Portable terminal
- Installing the C-ZAM/ SMASH Portable
- Using the C-ZAM/ SMASH Portable
- C-ZAM/SMASH Portable maintenance
- Troubleshooting
- General Safety information
- Technical specifications
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
The C-ZAM/SMASH Portable terminal
The C-ZAM/SMASH Portable terminal consists of a secure keypad, a backlit display and two
card interfaces, one for magnetic strip cards and the other for smart cards. It is also called the
Base Unit. The display messages in the portable configuration are intended both for the
merchant and the customer.
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Installing the C-ZAM/SMASH Portable
A technician or field engineer may help you to install your terminal. If you are installing it
yourself, proceed as described below.
Cautions:
- If you are installing the C-ZAM/SMASH Portable, neither Banksys nor its vendor will bear
any responsibility or cost for malfunctioning, breakdowns or any anomaly that may occur
due to incorrect manipulation or use of the terminal.
- If you notice that any part of the C-ZAM/SMASH Portable does not fit, blocks or shows any
other malfunction, contact your vendor. Do not alter or try to repair it yourself.
- All accessories such as power adapter, battery pack, etc. must be provided by your vendor or
by a Banksys approved source.
- Before proceeding with the installation of your C-ZAM/SMASH Portable, read the safety
recommendations on page 26.
Selecting a location
Ergonomic factors
Select a location for the C-ZAM/SMASH Portable terminal and its accessories that is both
convenient for you and the customer.
Placing the terminal:
- Make sure that the keypad and the display are facing the customer, when handing over the
terminal to the customer or placing the terminal in front of the customer for payment.
- Make sure that the position of the terminal is appropriate for the customer, not too low or too
high.
o For a customer who is sitting down, the appropriate height is the height of a standard
table.
o For a customer who is standing, the appropriate height is at elbow height of the card
holder.
- Check whether there is enough space around the C-ZAM/SMASH Portable terminal to:
o Insert a chip card in the chip card interface.
o Slide a magnetic card through the magnetic strip reader.
- Avoid placement near direct light sources that can hinder the readability of the display or the
keypad.
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C-ZAM/SMASH PORTABLE
OWNER’S MANUAL
Physical factors
Your C-ZAM/SMASH Portable and its accessories can only be used in the following physical
circumstances:
- Hold firmly or placed on a flat and stable surface or firmly fixed and safe and easy
accessibly.
- If a charging station is used, this should be placed on a flat and stable surface.
- If a vehicle cradle is used, this should be placed in a stable and fixed position.
- If an access point is used, this should be kept away from disturbing devices or materials such
as abnormal light sources, heat, concrete, microwave, etc. The instructions as provided in its
manual should be taken into account.
- Environmental humidity between 20% and 85%.
- Environmental temperature between 0° C and 50° C.
- Electrical power supply of 100-240 VAC 50 – 60 Hz.
- Assure that circulation of air around the terminal and its accessories are not obstructed. If
the C-ZAM/SMASH Portable is not in use, it should be kept in an environment where
adequate ventilation is present.
Avoid:
- Vibration and shocks
- Excessive heat and dust
- Explosive environments
- Oil or moisture
- Water or condensation
- Placement near devices that cause excessive voltage fluctuations and/or electromagnetic
fields such as electric motors or high-frequency devices
- Direct sunlight or objects that radiate heat
- Environments where humidity fluctuations might occur
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