Worldline Yomora Owner's Manual
OWNER MANUAL
an atos company
••••••
YOMOVA
countertop payments
streamlined innovation
YOMOVA countertop owner manual
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Document information
document title YOMOVA countertop – owner manual
security unrestricted
last modified 16 February 2017
owner Philippe Lesire
author Niels Grundtvig Nielsen
version 2.2
© Worldline 2014, 2016, 2017
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Contents
Introduction............................................................................................................ 1
About the YOMOVA.................................................................................................1
About this manual.....................................................................................................1
What is new in this version.......................................................................................2
Change log............................................................ .. .................................................2
Terminal and accessories..................................................................................... 3
YOMOVA top view ................................................................................................... 3
YOMOVA side view.................................................................................................. 4
YOMOVA bottom view............................................................................................. 4
Connector compartment.....................................................................................5
Card compartment .............................................................................................5
Installing the YOMOVA countertop...................................................................... 7
Unpacking the YOMOVA.......................................................................................... 7
Preparing a YOMOVA for operation......................................................................... 7
Selecting a location..................................................................................................8
Installing SAM....................................................................................................8
Connecting communications cables.................................................................10
Loading paper ........................................................................................................12
Powering up the YOMOVA.....................................................................................14
Using the YOMOVA countertop.......................................................................... 17
Security recommendations.....................................................................................17
Reading a chip card ...............................................................................................17
Reading a magstripe card...................................................................................... 19
Reading a contactless card/device.........................................................................20
Resetting the YOMOVA – Reset button.................................................................20
Resetting the YOMOVA – restart........................................................................... 21
Maintaining the YOMOVA countertop................................................................ 23
Cleaning the YOMOVA ..........................................................................................23
Cleaning the card readers......................................................................................24
Troubleshooting................................................................................................... 25
Operating your YOMOVA countertop safely ..................................................... 27
Operating conditions ..............................................................................................27
Electrical installations...................................................... .................................28
Power supply............................................. ....................................................... 28
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Printer and paper ............................................................................................. 28
Opening the terminal........................................................................................28
Servicing .......................................................................................................... 28
Approvals and operating conditions.................................................................. 29
Operating conditions ..............................................................................................29
Decommissioning a YOMOVA............................................................................ 31
Step by step ................................................. ................................................ ... ....... 31
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Figures
Figure 1. YOMOVA top view.......................................................................................... 3
Figure 2. Keypad layout..................................................................................................3
Figure 3. YOMOVA side view.................................................... .....................................4
Figure 4. YOMOVA – bottom view................................................................................. 4
Figure 5. Connector compartment.................................................................................. 5
Figure 6. Card compartment.......................... .. ................................................ ... ............ 5
Figure 7. Removing card cover...................................................................................... 8
Figure 8. Opening SAM holder.......................................................................................9
Figure 9. Inserting SAM card and closing holder............................................................9
Figure 10. Opening the connector compartment.......................................................... 10
Figure 11. Fixing cables to terminal..............................................................................10
Figure 12. Closing the connector compartment............................................................11
Figure 13. Opening paper compartment.......................................................................12
Figure 14. Inserting paper roll....................................................................................... 12
Figure 15. Closing paper compartment........................................................................ 13
Figure 16. Tearing off paper.........................................................................................13
Figure 17. YOMOVA power supplies – European / universal......................................14
Figure 18. Removing connector compartment cover................. ...................................14
Figure 19. Power input socket – YOMOVA.................................................................. 15
Figure 20. Closing the connector compartment............................................................15
Figure 21. Reading a chip card .................................................................................... 18
Figure 22. Reading a magstripe card...........................................................................19
Figure 23. Reading a smart card with the contactless reader...................................... 20
Figure 24. Reset button on YOMOVA.......................................................................... 21
Figure 25. Cleaning the card-readers........................................................ ...................24
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Introduction
This document includes information for the YOMOVA countertop terminal. It is intended as a
resource where distributors can find the information they need to assemble and translate their own
documentation.
Places where cross-references should be included are identified with [xref]
About the YOMOVA
The YOMOVA is a compact, fully-featur ed, ver sati le paym en t te rmin al. It is pow ere d by the latest
Worldline dedicated dual-core processor, giving unrivalled performance and security plus the
environmental benefit of intelligent power management features.
The large full-colour display with touch panel enhances the user experience by supporting
optimum interaction. The integrated PIN protection shield around the ergonomic keypad prompts
the cardholder to trust the YOMOVA and makes it easy to use with confidence.
The YOMOVA accepts chip cards and magstripe cards, and interfaces with contactless devices
(cards, smart phones …) through its integrated antenna. It can be integrated with local POS
systems (ECR, tablet …) using local communications – RS 232, Ethernet and USB.
The impressive hardware specificication is completed with a fast and silent integrated printer.
About this manual
This manual contains information for owners of YOMOVA terminals, with sections covering:
• terminal and accessories
• installing the terminal
• powering up the terminal
• using the terminal
• maintaining the terminal
• troubleshooting
• safety information
• technical specifications
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What is new in this version
Version 2.2 contains extra information about fixing cable to the terminal, under Connecting
communications cables, on page 10.
Changes/updates in this version are indicated with a change bar. A change bar for a heading or
title means that everything until the next heading has been changed or updated. Significant
deletions are struck through in grey
.
Change log
document release 2.1
New appendix
Operating your YOMOVA countertop safely, on page 27.
document release 2.0
Extra information about recommended security checks, in the chapter Installing the
YOMOVA countertop and under Security recommendations, on page 17.
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Terminal and accessories
The YOMOVA countertop is mains powered, and supports RS 232 and USB (device) for local
connectivity. Extra communications options are PSTN and Ethernet.
YOMOVA top view
Figure 2. Keypad layout
Figure 1. YOMOVA top view
1 magstripe-card reader 3 integrated PIN privacy shield against shoulder-surfing
2 chip-card reader 4 integrated NF reader under display
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YOMOVA side view
YOMOVA bottom view
Figure 3. YOMOVA side view
1 Kensington™ lock fixing point
1
Figure 4. YOMOVA – bottom view
1 connector compartment
2 card slot compartment
1
2
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YOMOVA countertop owner manual
Connector compartment
Card compartment
Figure 5. Connector compartment
1 OM – Ethernet and RS232
2 USB device
3 PSTN
4 power input (mains adaptor)
COM
LINE
Mini USB
1
2
3
4
Figure 6. Card compartment
1 SAM slot 1
2 SAM slot 2
SAM1
SAM2
1
2
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