Worldgate OJO, OJO SHADOW User Manual

Hello

I just called to see you smile.

We are continually improving/updating the Ojo software. Because of this, screen shots in this User’s Guide may not match your Ojo’s display exactly.

No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from WorldGate.

Patents are pending with respect to this product. Use of the product is subject to a license agreement.

WorldGate reserves the right to revise this publication from time to time without obligation on the part of WorldGate to provide notiﬁ cation of such revision. WORLDGATE PROVIDES THIS GUIDE WITHOUT WARRANTY OF ANY KIND, EITHER IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WorldGate may make improvements or changes in the product(s) described in this manual at any time.

71101011 / Rev. 02

03/06

Ojo (PVP-1000) Box Contents

Please check your box contents for the following. If any of the parts listed below are missing, call customer service.

• User Documentation

• Ojo™ Personal Video Phone

• Power Block and Cord Assembly

• Ethernet/Network Cable

• Battery Pack

• Cordless Handset

• Telephone Cable

Ojo Shadow (PVP-900) Box Contents

Please check your box contents for the following. If any of the parts listed below are missing, call customer service.

• User Documentation

• Ojo™ Shadow Personal Video Phone

• Power Block and Cord Assembly

• Ethernet/Network Cable

Important Safety Information

When using Ojo™, follow these safety precautions to reduce the risk of ﬁ re, electric shock, and injury to persons or property:

Keep all vents and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site. Do not use while wet or while standing in water. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool). Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on. Never insert objects of any kind into the product vents. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not disassemble this product. If service or repair work is required, contact WorldGate. Do not overload wall outlets and extension cords. Avoid using during an electrical storm. Use a surge protector to protect the equipment. Do not use Ojo to report a gas leak.

Unplug Ojo immediately from the outlet if:

The power cord or plug is damaged or frayed. Liquid has been spilled onto the product. The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords. The product has been dropped or the housing has been damaged.

Installation Guidelines

Read and follow all instructions and save them for future reference. Follow all warnings and instructions marked on the product. Do not install this product near a bathtub, sink, or shower. Use only the power supply that came with this unit or an authorized replacement recommended by the manufacturer. Using other power supplies may damage the unit. If you are unsure of the power supply to your home, consult your dealer or local power company. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone. Because Ojo requires AC power to operate, you should have at least one corded phone in your home in case the power goes out. To avoid interference to nearby appliances, do not place the base of Ojo’s display unit on or near a TV, microwave oven, VCR, wireless router, or cordless phone base.

Battery Safety Instructions

Do not burn, disassemble, mutilate, or puncture the battery or battery pack. The batteries contain toxic materials that could be released, resulting in injury. Caution: There is a risk of explosion if you replace the batteries with an incorrect battery type. Use only the battery pack that came with your phone or an authorized replacement recommended by the manufacturer. Keep batteries and battery packs out of the reach of children. Remove the battery packs if storing the product over 30 days. Do not dispose of batteries or battery packs in ﬁ re; this could result in explosion. The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery pack’s label for battery type. Contact your local recycling center for proper disposal methods.

License Agreement

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE THE OJO™ VIDEO PHONE. BY USING THE OJO VIDEO PHONE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE WITH RESPECT TO USE OF ALL PROGRAMS, PROCEDURES, RULES, DATA, AND/ OR ROUTINES IN OBJECT MACHINE READABLE LANGUAGE, WHICH INSTRUCT THE OPERATION OF THE OJO OR WHICH MAY BE LOADED INTO A COMPUTER FOR USE (collectively, “SOFTWARE”). UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND WorldGate Service, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN THE OJO VIDEO PHONE AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR SERVICE PROVIDER OR POINT OF PURCHASE FOR A FULL REFUND (IF YOU PURCHASED THE PRODUCT).

The Software includes associated media, any printed materials, and any online or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. This License shall also apply to any updates, bug ﬁ xes, or newer versions of the software provided by WorldGate for use with this Product.

The Software is never sold. WorldGate Service, Inc. licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. WorldGate Service, Inc., and its third-party licensors retain the ownership of the Software and are considered third-party beneﬁ ciaries under this License, with full right to enforce the obligations contained herein.

The Software is protected by patents, copyright, and other intellectual property laws and international treaty provisions. You are hereby granted a personal, nontransferable, nonexclusive, revocable license to use the Software (without making any modiﬁ cation thereto or copies thereof), solely as reasonably required for your legal and proper use of the video phone, and on the terms and conditions hereinafter set forth. Except for this speciﬁ c license, no interest, right, or license, express or implied, is granted in or to the Software, and all such other interests, rights, and licenses are hereby reserved by WorldGate Service, Inc., and its licensors.

The Ojo video phone has been designed for use with a video phone service such as the Ojo video phone service provided by Ojo Service LLC (“Ojo Service”). If you decide to use the Ojo video phone with any service or application not provided by Ojo Service, you warrant and represent that you possess all required rights, including required licenses, to use the Ojo video phone with the non-Ojo service or application, and that the service or application is compatible with the Ojo video phone. You may not: (1) change the electronic serial number or any equipment identiﬁ er associated with the Ojo video phone; (2) loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any other person, separate from the Product, and then only to a person who agrees to be bound by the terms and conditions of this License Agreement; (3) copy or translate the Users Guide included with the Product, other than for personal use; (4) copy, translate, disassemble, reverse-engineer, alter, modify, or tamper with the Software, including, but not limited to, modifying the Software to make it operate on non-compatible hardware; (5) disassemble, reverse-engineer, alter, modify, or tamper with the Ojo video phone or any security controls contained therein, without express written permission from Ojo Service in each instance; (6) remove, alter, or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation; and (7) export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air trafﬁ c, aircraft navigation or aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility. WORLDGATE AND ITS THIRD-PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.

You acknowledge and understand that the Ojo video phone may not function in the event of power failure or a failure of your communication network. A power or network failure may also require a reset or reconﬁ guration of the Ojo video phone.

YOU ACKNOWLEDGE AND UNDERSTAND THAT THE OJO VIDEO PHONE MAY PERMIT PARTIES TO A CALL TO CAPTURE AND STORE INFORMATION RELATED TO A CALL, SUCH AS THE APPLICABLE CALLED OR CALLING PARTY IDENTIFICATION INFORMATION. SOME OF THIS DATA MAY BE STORED AND USED, FOR EXAMPLE, AS PART OF AN ADDRESS BOOK, VOICE AND VIDEO MESSAGING APPLICATIONS, AND OTHER USES DISCUSSED IN THE USER GUIDE FOR THE OJO VIDEO PHONE. IF YOU DO NOT WISH YOUR IMAGE AND/OR VOICE TO BE CAPTURED, YOU CAN USE THE VIDEO PRIVACY AND AUDIO MUTE FEATURES CONTAINED WITHIN THE OJO VIDEO PHONE. PLEASE REFER TO THE OJO PRIVACY POLICY CONTAINED ON THE WWW.OJOSERVICES.COM WEBSITE FOR FURTHER INFORMATION.

Your Ojo video phone is connected to and uses public communication networks in order to transmit communications. You acknowledge and agree that these networks may be subject to security breaches that are outside of any reasonable control by Ojo or anyone else. For example, you may receive calls from third parties who have received your number from unauthorized sources or who call you by accident or through methods such as random telephone numbers generation. Some of these incoming calls may be undesired and/or may contain content which may be objectionable or improper. Although we endeavor to prohibit the improper use of the Ojo video phone through our licenses and other agreements with our users, current communication network technology cannot necessarily predict or prevent such calls or otherwise prevent security breaches.

In order for you to be provided with the most current features and software available for the Ojo video phone, the Ojo video phone has been conﬁ gured to permit automatic downloads of the latest software. Any obligation to provide such downloads is, however, expressly disclaimed, and to the extent any downloads are performed they will be performed solely at the discretion of Ojo Service. If Ojo elects to provide such downloads, we will endeavor to conduct the downloads during non-peak hours and otherwise in a manner to minimize any disruption of your use of the Ojo video phone; however, no assurance can be made that such downloads will not result in an interruption of your communication network and your ability to make and/or receive calls as discussed above.

You acknowledge and understand that Ojo Service and WorldGate Service, Inc. disclaim any and all liability associated with the above matters, and you agree to defend, indemnify, and hold harmless Ojo Service, WorldGate Service, Inc., our afﬁ liates and distribution/infrastructure partners, and our and their ofﬁ cers, directors, employees, afﬁ liates, and agents from any and all claims, losses, damages, ﬁ nes, penalties, costs, and expenses (including, without limitation, reasonable attorneys’ fees) arising from your breach of any of the foregoing.

This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conﬂ ict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

10.

•

Quick Start Guide

What You Need Before Installing Ojo

• High-speed Internet connection with modem

• Visa

or MasterCard

• Ojo’s 12-digit ID number (located on the bottom of your Ojo)

• Router, if sharing an Internet connection or subscribing to DSL

Install a Router

Note: If you already have a router or gateway installed, go to

step .

1 Install your router in accordance with its documentation. 2 Ensure your broadband connection is working through your

router by using your PC to visit http://www.ojophone.com.

Activate Ojo

Call an Ojo Representative. Ojo uses the same phone number as your home phone to make video calls. You must call from this phone number to have your service activated.

1-877 FOR MY OJO

(1-877-367-6965)

Optional: Record a Video Greeting

Note: Ojo has the ability to receive and record messages. A video

greeting can be recorded by following the steps below.

When recording your greeting, it can be up to 30 seconds in length.

1 From the Ojo Home screen, highlight Main Menu and press

SELECT.

2 From the Main Menu, highlight Messaging and press

SELECT.

3 From the Messaging menu, highlight Record Greeting and

press SELECT.

4 Press SELECT to begin recording your greeting. Press SELECT

again when you have ﬁ nished recording.

5 From the Messaging menu, highlight Review Greeting and

press SELECT.

Make a Video Call

To use Ojo for video calls, the other party must have an Ojo phone.

1 Move the camera slider all the way to the right. 2 Enter “1” plus the phone number. 3 Press TALK. A screen will appear showing the number you’ve

dialed. When the party answers, you will be able to hear her; however, you will not be able to see her until she presses

SELECT on her Ojo.

4 To hang up, press END.

Note: If the person you are calling appears too dark, ask her to

adjust her lighting. Also, if you appear too dark in your video self-image, adjust your lighting

Ojo (PVP-1000) Users Only:

Install the Battery Pack

1 Remove the battery cover from the back

of the handset by pressing down on the indent and sliding the cover down and off of the handset.

2 Insert the battery connector into the socket

so that it ﬁ ts correctly. (The groove on the connector will ﬁ t into the opening at the top of the battery compartment.)

3 Insert the battery pack into the

compartment. Gently press the wires into the remaining space above the battery pack.

4 Slide the battery cover upward and snap

into place.

Note: It takes approximately twelve hours to

charge the battery pack for the ﬁ rst time. You can activate and make calls before the handset is fully charged by leaving the handset in the cradle.

See Users Guide for Battery Safety Instructions.

Diagram 1

Important: Steps 3– 6 must be

followed in order.

Diagram 2

* Cable not included

Connect Ojo to Your Router

1 Plug one end of the provided Ethernet cable into the “ROUTER/

MODEM” port on the back of Ojo (Diagram 2).

2 Plug the other end of the Ethernet cable into an open port on

your router (Diagram 2) and go to step .

Note: Locate Ojo anywhere in your house using HomePlug™

technology. For more information about using HomePlug in your home network, visit www.homeplug.com.

Optional for Ojo (PVP-1000) Users Only:

Connect Ojo to Your Conventional Telephone Line

Note: Ojo can be used to make conventional telephone calls. This feature is optional and is not required for video phone operation.

1 Plug one end of the provided telephone cable into the port labeled “WALL” on the back of Ojo (Diagram 2). 2 Plug the other end into a telephone wall jack and go to step .

Power Up Ojo

1 Plug Power Block into the Power Cord. 2 Plug the other end of the Power Cord into an electrical outlet. 3 Plug the power connector of the Power Block into the “12V” port on the back of Ojo (Diagram 2). 4 Ojo start-up sequence begins (2–3 minutes). 5 Place the handset into the base.

Note: If a problem is identiﬁ ed on screen, go to step where an Ojo Representative will assist you.

Worldgate OJO, OJO SHADOW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual