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CORDLESS VACUUM CLEANER W9 / W9 Pro
CORDLESS VACUUM
CLEANER
W9 / W9 Pro
INSTRUCTION
MANUAL
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Content
1. Important Safety Instructions
2. Package Contents and Product Specifications
3. Unpacking and Assembling
4. Accessory Instruction
5. Product Operation
6. Maintenance
7. Troubleshooting
8. Warranty
Use of parts and accessories other than those produced or recommended by Womow.
Repairs, alterations or modifications carried out by unauthorized parties or agents.
Normal wear and tear, including normal wearing parts, such as clear bin, belt, HEPA,
brush bar, hose assembly and power cord (or where external damage or abuse is
diagnosed), carpet or damage due to use not in accordance with manufacturer's
instructions.
Reduction in battery discharge time due to battery age or misuse.
WARRANTY SERVICE
Please contact the Womow customer service Email : [email protected].
Please inform us your model name/number, purchase date, Amazon order number (if
necessary) and issues.
Any replaced defective parts will become the property of WOMOW. Service under this
warranty will not extend the period of this warranty.
For more information about Womow product:
VISIT WOMOW WEBSITE:
WWW.WOMOW.NET
OR EMAIL CUSTOMER SUPPORT:
Manufacturer’s warranties may not apply in all cases, depending on factors such as use
of the product, where the product was purchased, or who you purchased the product
from.
Please review the warranty carefully, and contact the manufacturer if you have any
questions.
Disposal
If the device is to be disposed of, the batteries should be removed.Used batteries
should never be disposed of with household waste. These should always be taken to
a recycling station.
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Warranty
SERVICING OR REPAIRS
Use of parts not in accordance with the Womow Instruction Manual.
Womow for purchases made in the United Stated warrants this product against
defects in material or workmanship for a period of 1 year from the original date of
purchase when untilized for normal household use, subject to the following conditions, exclusions and exceptions. The 1-Year Limited Warranty only applies to purchases made from Womow and authorized retailers of Womow. Warranty coverage applies
to the original owner and to the original battery only and is not transferable.
30-DAY MONEY-BACK GUARANTEE FOR ANY REASON
Undamaged products may be returned for a full refund for any reason within 30 days
of the date the item was delivered to the designated shipping address. Once the
returned item arrives back in Womow’s warehouse for inspection, the refund process
will begin.
Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, Womow refunds the cost of the product
itself
● Returns may be rejected if product does not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a
warranty claim. It is not possible to process a request for a refund for non-quality issues
for items that have expired this 30-day window. For purchases not made directly
through Womow’s online stores, please contact retailers for refunds. For quality-related issues, please see below.
WHAT IS COVERED ?
Your Womow machine has a 1-year warranty against original defects in material and
workmanship. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty
period.
WHAT IS NOT COVERED ?
Machines purchased from an unauthorized dealer.
Products without sufficient proof of purchase.
Items that have expired their warranty period.
Non quality-related issues. (after 30 days of purchase)
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not
in accordance with the Womow Instruction Manual.
Use of the machine other than for normal domestic purposes within the United States,
e.g. for commercial or rental purposes.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS Household use only.
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING: These warnings apply to the machine, and also where applicable, to all tools,
accessories, chargers or mains adaptors.
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the warnings
and instructions may result in electric shock, fire and/or serious injury.
1. This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge who have been given supervision or instruction concerning use of the
appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
2. This appliance is designed for household use only.
3. Do not pull on the connection cord,
but rather on the plug, to separate the
appliance from the mains.
4. Do not use outdoor.
5. Do not leave the appliance unattend-
ed when it is switched on, as this may be a
source of danger.
6. Stand the appliance on a table or flat
surface.
7. If the supply cord is damaged, it must
be replaced by the manufacturer, its
service agent or similarly qualified persons
in order to avoid a hazard.
8. Following objects are strictly banned,
otherwise the vacuum cleaner will be
damaged or fire calamity will be caused,
which bring such accidents as human
body injuries:
●
Don’t pick up large or sharp broken
such as glasses,
●
Don’t pick up harming or erodent
liquids (solvent, corrosive, detergent…),
●
Don’t pick up inflammable or explosive
substance such as gasoline or alcohol.
9. Check the device and connections
regularly for visible damage. The device
must not be used if the housing is
damaged or other damage is present.
10. Never attempt to open the device or
the mains adapter yourself or to replace
the connecting cable. Always have repairs
to the device carried out by a specialist
workshop. There is considerable danger to
the user if repairs are faulty.
11. Do not trap the mains adapter cable
and when using the adapter, pay
attention to where the cable is to prevent
any danger of tripping over it. Keep the
cable away from heated surfaces (e.g.
cooker surfaces).
12. Do not touch the mains adapter and
cable with wet hands.
13. Do not point the vacuum cleaner at
persons or animals when in operation.
14. Only use the mains adapter on dry
surfaces in buildings.
15. Only use the device with the accessories supplied.
16. Please keep these instructions in a
safe place.
17. Use only with the provided adaptor.
18. The appliance must only be supplied
at safety extra low voltage corresponding
to the marking on the appliance.
19. This appliance includes Li-ion
batteries; do not incinerate the batteries
or expose to high temperatures, as they
may explode.
20. This appliance is only charged with
the adaptor delivered together.
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Main Body:
Package Contents and Product Specifications
Troubleshooting
Common troubleshooting:
Malfunction Possible cause Resolvent
Accessories:
01 02 03 04
05
06 07 08 09
The vacuum cleaner
doesn't work
Weak suction power
The motor is running
with abnormal sound
The LED Floor Bursh
does not rotate
LED lights do not
work
1.Lack of power.
2.Suction mouth is blocked.
1.Dustbin and filters are full
of dust.
2.Hairs or fibers are
wrapped around brush or
other accessories.
The sunction mouth or the
tube is blocked.
Hair or fibers are wrapped
around the brush.
One or more sections of
the Womow may not be
installed (seated) correctly.
1.Charge the battery.
2.Clean up the suction mouth.
1.Clean up the dustbin and
filters.
2.Clean up the brush and
accessories.
Remove the blockage.
Turn off and clean up the
brush.
Take each section apart and
when reconnecting, ensure a
good connection
01.Hand Vacuum
04.Motorized oor brush
07.Crevice tool
02.Battery
( W9 Prox2pcs )
05.Electric tube
08.Wall mounted
02
03.Adaptor
06.Sofa brush
09.Charging station
( W9 Pro )
The battery indicator
keeps flashing
1.The brush or dustbin is
blocked and the temperatur of battery is increased.
2.The temperature is too
high/too low.
3.Does not use the adapter
provided by Womow.
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1.Remove the blockage.
2.Ensure charge the battery
under a comfortable indoor
temperature.
3.Only use the adapter
provided by Womow and its
authorized service partner.
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Mesh Filter:
Twist clockwise and remove the filters
Clean it with a wet cloth or wash it with
cold water. Reinstall it when it is
completely dry.
5. How to Store the Vacuum Cleaner
Install the wall-mounted tool on the
wall, put the vacuum cleaner by insert it
into hook as below picture.
Specications
Model : W9 / W9 Pro
Battery capa city : Lithium2200 mAh
Rated power : 300W（MAX）、75W
≥10min（MAX） ≥ 35min
Input voltage of power adapter :
Output voltage and output current of power adapter :
Technical and design specifications may be changed in the course of continuous product improvement.
Dust cup volume :
Maximum vacuum degree :
Rated voltage :
Charging time :
100-240V 50/60Hz
30V 1A
0.8 L
≥16Kpa
25.2V DC
2.5HUse time ( one battery ) :
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Unpacking and assembling
Maintenace
Slide the battery into the back of the
hand vacuum.
The battery will click into position
when correctly installed.
Slide the motorized brush into the
tube until it clicks into place.
Slide the tube into hand vacuum until
it clicks into place.
Push the crevice tool / sofa brush to suction tube or hand vacuum until it clicks into
place.
/ /
1. How to Clean the roller brush
Please use a coin or other tool, to unlock
the brush roller lock, then remove the
brush from the brush window.
Use scissors or other tools to remove
the wrapped hairs and debris on the
brush.
2. How to clean the wheel axles
If the wheels are blocked by hairs or dirt
during the normal use, please clean it
regularly.
3.How to Clean the sofa brush：
Please use a coin or other tool, to unlock
the brush roller lock, then remove the
brush from the brush window.
Use scissors or other tools to remove
the wrapped hairs and debris on the
brush.
4. How to Clean Dustbin and Filters
Dustbin:
1. Press the release button on the side of
the dustbin and empty the contents.
2. Press the dust bin release button, pull
out the
dust bin. Clean it with a wet cloth.
Reinstall it when it is completely dry.
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HEPA Filter:
You can check the filter sponge regularly. If it is dirty or clogged, you can switch
the button to open the top cover and
take out the HEPA for cleaning Clean it
under the cold running water. Please
reinstall it into the machine when it is
completely dry.
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Re-install the components
Accessory Instruction
Sofa brush：
Suitable for bedding, sofa and other bed products.
Crevice Tool：
Suitable for cleaning narrow, slit or irregular object surface, such as corner, window slit,
drawer, frame, keyboard, etc.
Crevice toolSofa brush
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Product Operation
1. Vacuuming oors and carpets
You should regularly check that the
nozzle cushions and the brush roller,
make sure they are clean in order to
avoid scratching sensitive floors.
Following steps to assemble the whole
unit and then start the device by
pushing the on/off button.
Speed
Control Button
ON/OFF
button
Notice About Charging
When the unit is fully charged.please remove the adapter or turn off the A.C power. The
battery will not be charged if the battery temperature is too high or too low. Please
make sure charge the appliance and battery under a comfortable indoor temperature.
Notice About Discharging
When the battery is lower than 8% and the indicator lights keep flashing, please charge
the battery. If the battery temperature exceeds 158 ℉ during the normal use, the
indicator lights will keep flashing for 5 seconds. Then the battery will enter into
self-protection status, it will cut off the power supply. When the temperature goes
down to 149 ℉ or lower, it will start to work again.
2. Switch the working speed
To clean up for various situations, the appliance has two different working speeds.
Press the ON/OFF button to switch on the power. The appliance will work under the
standard speed. Press the speed control button, the work speed will switch to High
Speed Mode. Press the speed control button again to return to the standard mode.
3. Charging
W9 / W9 Pro: Plug charger into the power outlet (Note: Always make sure that the
device is turned off ) and then connect into charger port on handle. The indicator lights
will start to flash until the battery is fully charged and you will see 4 solid lights on. The
unit will go into Sleep Mode 60 seconds after it is fully charged. The indicator lights will
be off when it is in Sleep Mode.It takes 2.5 hours to fully charge the batteries before
next use. If the machine is not used for a long time, please ensure it will be fully
charged before use.
W9 Pro: Another charging method: you can put the battery on the charging station, as
shown below, to get battery charged.
Tip: The indicator lights will keep flashing when it is charing. The lights will keep solid
on when the battery is fully charged.
4. Emptying/cleaning
1. Remove the accessories from the
body by pressing the release button
2. Press the release button to open the
dust cup cover, drop out the trash into
the dustbin.
3. Remove the dust cup by pressing the
release button, clean the cyclone part
by toothbrush, Make sure the parts are
all dry before reinstalling.
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W9 Pro:
4. Press the button to open the HEPA
cover, take out the HEPA filter to wash it
under cold running water. The HEPA
should be air dried completely before
reinstalling. You can replace with a new
HEPA when it is full of dust.
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