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Crystal
Ice Maker 12Kg
Owner’s Manual
IMPORTANT:
This instruction manual contains important information necessary for the proper assembly and safe
use of the appliance.
Read and follow all warnings and instructions before assembling and using the appliance. Keep this
manual for future reference.
WOLSTEAD Crystal Ice Maker 12Kg 633664
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SPECIFICATIONS
Power supply: 220-240V ac 50/60Hz
Power consumption: 130W
Bullet ice size: 25 × 30mm
Water tank capacity: 1.3L
Ice storage capacity: 60 pcs
PRODUCT FEATURES
1. Makes nine bullet shaped ice cubes every nine minutes.
2. 12 kilograms every 24 hours.
3. Two ice modes: Crystal clear and normal.
4. Compact and portable design.
5. Automatic cleaning function.
6. Quiet operation.
7. Transparent lid to monitor progress and water level.
8. Includes an ice scoop for easy serving.
9. Makes 25mm x 30mm bullet ice cubes.
10. Removable ice basket.
11. Removable silicone plug to drain water.
SAFETY PRECAUTIONS
When using this electrical appliance, basic safety precautions should always be followed to
reduce the risk of fire, electric shock, and/or injury, including the following:
1. Read all instructions before using.
2. Do not upend this product or incline it over a 10° angle.
3. Remove all packaging and carefully check your ice maker to ensure it is in good condition
and that there’s no damage to the appliance or power cord and plug.
4. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or
a similarly qualified person in order to avoid a hazard.
5. Before using the ice maker for the first time, please wait two hours after positioning it, and
keep the transparent lid open for at least two hours.
6. We recommend you use filtered water when using the crystal ice mode.
7. Ensure the voltage is compliant with the voltage range stated on the rating label, and ensure
the earthing of the socket is in good condition.
8. To protect against risk of electric shock, do not pour water on the cord or ventilation
openings, or immerse the appliance in water or any other liquid.
9. Unplug the appliance after using and before cleaning.
10. Keep the appliance 30cm from the wall and other objects to ensure good ventilation.
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11. When positioning the appliance, ensure the supply cord is not trapped or damaged.
12. Only use the appliance with the included accessories.
13. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they do not play with the appliance.
14. Do not use the appliance close to flames, hot plates or stoves.
15. Do not turn the power on and off again repeatedly (ensure five minute intervals between switching
on and off), to avoid damaging the compressor.
16. Never clean with scouring powders or hard implements.
17. Warning: Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
18. This appliance is intended to be used in household and similar applications such as
a. staff kitchen areas in shops, offices and other working environments;
b. farmhouses and by clients in hotels, motels and other residential type environments;
c. bed and breakfast type environments;
d. catering and similar non-retail applications.
19. Do not locate multiple portable socket-outlets or portable power supplies at the rear of the
appliance.
20. The refrigerant and insulation blowing gas is flammable, when disposing of the appliance, do so
only at an authorised waste disposal centre. Do not expose yourself to flame.
21. Do not use outdoors.
Warning
• Do not obstruct ventilation openings.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than
those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• When disposing of the appliance, do so only at an authorised waste disposal centre.
• It is normal for the compressor and condenser surface to reach temperatures between 70°C and
90°C during operation and surrounding areas may be very hot.
• Due to fast freezing, ice cubes may appear ‘cloudy’. This is air trapped in the water and will not
affect the quality or taste of ice.
Caution: Risk of fire
The refrigerant isobutene (R600a) is contained within the refrigerant circuit of the
appliance, a natural gas with a high level of environmental compatibility, which is
nevertheless flammable. During transportation and installation of the appliance,
ensure that none of the components of the refrigerant circuit become damaged.
The refrigerant (R600a) is flammable.
If the refrigerant circuit is damaged:
• Avoid open flames and sources of ignition.
• Thoroughly ventilate the room in which the appliance is situated.
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GET TO KNOW THE WOLSTEAD CRYSTAL ICE MAKER
3 4 5 6 7
1 2
1. ON/OFF switch
2. Select: To select crystal ice or normal ice
3. Add water light
4. Ice full light
5. Power light
6. Transparent ice light
7. Normal ice light
8. Top lid
Wolstead Crystal Ice Maker 12Kg OWNER’S MANUAL4
9. Ice shovel board
10. Infrared sensor: When ice reaches the height
of the sensor, the ice full light will be on.
11. Ice basket
12. Air vent: Keep 30cm distance from other
products
13. Water drain: Take out the plug to drain the
water
14. Ice scoop
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BEFORE FIRST USE
1. During transportation, the incline angle of the appliance should not be over 45°. Do not turn
the appliance upside down as this may damage the compressor and sealed system.
2. Remove all packing material and check your appliance to ensure it is in good condition.
3. The appliance should be placed horizontally on a level surface.To ensure proper ventilation,
position it 30cm away from the wall and other appliances and objects.
4. Do not install the appliance near an oven, radiator, or any other heat source.
5. Before using the appliance for the first time, please wait two hours after positioning it, and
keep the front lid open for at least two hours.
6. Make sure the silicone stopper is well inserted before first use.
OPERATING INSTRUCTIONS
1. Open the lid and fill the water reservoir with water. Make sure the water level in the water
reservoir is not above the MAX fill line. Note: If you are using the crystal mode, for best results
we recommend using filtered water as the transparency of the ice can be affected by water
hardness levels in tap water.
2. Connect to the power. The POWER light will flash.
3. Press the START/PAUSE button to turn the unit on. To start making ice, press MODE and
select crystal or normal mode. The cycle will start automatically.
4. Each ice making cycle lasts for six to 13 minutes, depending on ice size, environmental
temperature and water temperature.
5. The water level needs to be checked regularly, if the pump can not get water, the ice maker
will stop, and the ADD WATER light will come on. Refill the water, and press START/PAUSE to
restart the machine.
6. When the ice basket is full, the red ICE FULL light will come on, and the machine will stop
automatically. Remove some of the ice cubes. When the ice level falls below the detection
of the infrared sensor, the machine will restart. (Note: Do not expose the machine to strong
sunlight, as it may affect the infrared sensor).
7. Change the water every 24 hours to make sure it remains fresh and clean, and drain the water
if the machine will not be used for some time.
8. To run the automatic cleaning cycle, turn the power on and press CLEAN. The cycle will begin
and will run for 20 minutes before stopping automatically. The power light and the clean light
will remain on during the cleaning cycle.
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CARE AND MAINTENANCE
1. Clean the inner ice basket, water tank, ice shovel and evaporator frequently. When cleaning,
unplug the appliance, remove the ice cubes and empty the water reservoir using the silicone
plug underneath the machine.
2. Use a diluted solution of water and vinegar to clean the inside and the outside surface of the ice
maker. Do not spray the ice maker with chemicals or diluted agents such as acids, gasoline or
oil. Rinse thoroughly before using the appliance again.
3. Do not use mechanical devices or other means to accelerate the defrosting process.
4. Always use fresh water before starting ice production either at initial installation or after a long
shut-off period. Filtered water is recommended if you are using the crystal ice mode.
5. Before storing the ice maker when not in use, run the automatic cleaning function, then empty
the water reservoir and dry the appliance thoroughly both inside and out to prevent mould.
AUTO CLEAN FUNCTION
In the auto cleaning cycle, the water will run through the whole system, mimicking the ice making
function, and then go back to the water tank. The cycle runs for 20 minutes before stopping
automatically. Drain the water via the plug on the bottom of the ice maker after the cleaning function
has finished.
Note: The compressor will not work in the cleaning function.
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TROUBLESHOOTING
Problem Possible Cause Suggested Solution
Too many ice cubes in the
basket
ICE FULL light on
Sensor affected by strong
sunlight
ICE FULL light flashes Ice shovel board jammed Removed jammed ice
Ice making cycle too long
Ice is stuck
Water temperature is too low Better with water at 8 to 32°C
Environment temperature too
high
Ice maker is not
making any ice
The compressor works
abnormally with a
buzzing noise
Water temperature too high Add some cold water
Cooling system jammed
The voltage is lower than
recommended
The compressor is damaged
during transportation
Take some ice cubes out
Reposition the machine out of direct
sunlight
Stop the machine. After ice melts, restart
the machine
Use machine in a location under 32°C
Contact Kitchen Warehouse Customer
Service
Stop the ice maker and do not restart
until the voltage is normal
Stop right away, and keep it on a flat
surface for 24 hours, then restart
There is not enough water
ADD WATER indicator
lights up
Indicator lights on
display are not on
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The pump is blocked Clean the water pump after removing it
The pump is broken
The filter in the water cabinet
is jammed
No power Turn power on
Fill water to the MAX line, then press the
start button to restart
Contact Kitchen Warehouse Customer
Service
Clean the cabinet
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WARRANTY
90 day money back guarantee
We promise you a full refund within 90 days
if your Wolstead product does not fulfil your
expectations. This guarantee applies to
qualified purchases of all Wolstead branded
products from participating stockists online
and in-store from eligible delivery locations.
The qualified product must be returned within
90 days from the date of purchase. We shall
issue a full refund when the customer presents
proof of purchase. We shall issue a store credit
when proof of purchase is unavailable. The
product packaging is not required to avail of
the refund. The amount refunded will be the
price of the products in the currency shown on
the proof of purchase.
Warranty
Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law. You are entitled to a replacement or
refund for a major failure and for compensation
for any other reasonably foreseeable loss
or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does
not amount to a major failure.
The benefits of this warranty are in addition to
any rights and remedies imposed by Australian
State and Federal legislation that cannot be
excluded. Nothing in this warranty excludes,
restricts or modifies any State or Federal
legislation applicable to the supply of goods
which cannot be so excluded, restricted or
modified.
Guarantee
We warrant that, subject to the exclusions and
limitations below, the Product will be free from
defects in materials and workmanship under
normal domestic household use for the 12
month warranty period. The warranty period
commences on the date of sale by the original
retailer to the original purchaser. The warranty
applies only while the Product is owned by the
original purchaser.
Use of the Product in a commercial capacity
will void this warranty. If a defect appears in the
Product before the end of the warranty period
and we find the Product to be defective in
materials or workmanship, we will replace the
Product with a product comparable in quality and
value.
We reserve the right to change or discontinue our
product ranges at any time without notice and
without liability.
Exclusions
This warranty does not apply if proper care
and/or usage instructions are not followed.
This warranty does not cover scratches, stains,
discoloration or damage caused by misuse.
How to claim
If a fault/defect is identified cease using the
Product immediately. To make a claim on this
guarantee, take the Product, proof of purchase
and full details of the alleged defect to a Kitchen
Warehouse store.
Limitations
We make no express warranties or
representations other than as set out in this
guarantee. The replacement of the Product or the
refund of the purchase price is the absolute limit
of our liability under this guarantee.
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