Proudly manufactured in the U.S.A.
Problem
Troubleshooting
Solution
Sunbed not tanning
1. Clean sunbed, see Thorough Periodic Cleaning.
2. Replace lamps if lamp hours are greater than 800hrs.
3. Replace acrylic.
Lamps fail to light
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Make sure the unit is plugged into outlet.
3. Make sure canopy to bench cord is properly connected.
4. Make sure timer dial is turned to a number past 0.
One or more lamps fail to light
1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp
lights and the old lamp still does not, replace old lamp.
The canopy will not stay up
NOTE: Gas springs are manufactured to hold the canopy in its
fully open position as well as allow it to rest fully closed. If
left open for an extended period of time some creep down
may occur. This is considered normal. Keep the unit closed
when not in use. If the canopy will not stay fully open when
raised...
1. Raise and lower the canopy a few times to lubricate gas
spring internal seals.
2. Replace gas springs.
Sunbed does not stay lit
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Check timer system (see Timer Maintenance). Contact your
service representative.
Timer Maintenance
Your sunbed is equipped with a backup shut-off timer which automatically turns off the sunbed if the primary timer ever malfunctions. This
important safety feature also prevents the user from resetting the timer
before the end of the pre-set maximum time interval. The electronic
timer limiting circuit automatically resets each time the primary timer
is turned to the OFF position.
Annually, or whenever your sunbed is re-lamped, check the operation
and accuracy of the timer system as follows.
1 Obtain an accurate watch capable of measuring in seconds. Set
the timer to the maximum time. Time how long the lamps remain
on. The lamps should shut off within plus or minus 10% of the
maximum timer interval.
2 Set the timer to the maximum time. Wait ten minutes, then turn
the knob back to the maximum time position. The electronic time
limiting circuit should turn the lamps off at an elapsed time equal
to approximately 10% beyond the maximum timer interval, even
though the primary timer continues to show time left.
Contact your place of purchase if your timer does not operate properly, or if you experience difficulty with these tests.
CAUTION
Do not perform these tests with a person in the sunbed.
Doing so may lead to overexposure which can cause
eye and skin injury and allergic reactions.
Record this information for ease of service:
Date of purchase:
Bench serial number:
Canopy serial number:
Perfect Sun® 18 MONTH WARRANTY
Perfect Sun® warrants your tanning unit to be free of structural defects in material and work-
manship, under normal use, for its lifetime. Perfect Sun® will, at its discretion, repair any
structural defect which materially affects the performance of the tanning unit, or replace the
tanning unit.
For eighteen (18) months following the shipping date of your tanning unit, Perfect Sun® will
provide replacements for parts that prove to be defective in material or workmanship.
Fluorescent lamps, and lamp starters are warranted against manufacturer’s defects for a period
of ninety (90) days following the shipping date of your tanning unit. Acrylics will be warranted against manufacturer’s defects for a period of 1 year (prorated).
Labor costs associated with repair or replacement work covered by this warranty will be
reimbursed for repair or replacement work required to be performed for a period of six (6)
months following the shipping date of your tanning unit. All such warranty service must be
performed by an authorized Perfect Sun® service person. All labor charges must be authorized by Perfect Sun® prior to the start of repairs and must not exceed the established rates
and time allotment policies established by Perfect Sun®. If your tanning unit must be
returned for service, all freight charges shall be at your expense.
Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages
resulting from unauthorized repairs or modifications are not covered by this warranty.
Warranty coverage does not include cosmetic abnormalities such as scratches, nicks, dents, or
other cosmetic changes that do not materially interfere with the function of the tanning unit.
THIS STANDARD 18 MONTH WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this
Standard 18 Month Warranty in any respect. To obtain service under this Standard 18 Month
Warranty, contact Perfect Sun® at 1-800-361-5170 or visit www.PerfectSunTanning.com
to fill out an online warranty request form.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE
AT LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN
AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE
OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS, LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL,
INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the
exclusion or limitation of incidental or consequential damages, and the above limitation or
exclusion will not apply to residents of some states. This Standard 18 Month Warranty gives
you specific, legal rights and you may have other rights which may vary from state to state.
Contact Perfect Sun® for the authorized Service Center nearest you. This warranty is serial
number specific and only applies to tanning units purchased through an authorized Perfect
Sun® Dealer. This warranty is extended to the individual or legal entity whose name appears
on the original sales document and may not be transferred to any other individual or legal
entity. This warranty is void if the tanning unit is modified in any manner from its original
design.
To file a Warranty Claim, please follow these steps:
1. Locate the silver serial number label, located on the back of
the unit near the power cord on the canopy. Identify the serial
number and model number of the unit.
2. Proof of purchase must be provided before any claim will be
considered.
3. Contact Perfect Sun® at 1-800-361-5170 or visit
www.PerfectSunTanning.com to fill out an online warranty
form.
4. If it is determined that a defective part needs to be replaced,
Perfect Sun® will arrange for the pick-up or shipment of the
replacement part.