Wolf CW24B User Manual

Cup Warming Drawers Use & Care Guide

CUP WARMING DRAWERS

Contents

4 Safety Precautions

5 Cup Warming Drawer Features

6 Cup Warming Drawer Operation

8 Care Recommendations

9 Troubleshooting

11 Wolf Warranty

Customer Care

The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 5 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Wolf dealer.
Record this information below for future reference.

If your product ever needs attention, be sure to use a Wolf
factory certied service provider recommended by our
customer care center, or select one from our list of providers
available at wolfappliance.com/locator. All factory certi­ed service providers are carefully selected and thoroughly
trained by us.

SERVICE INFORMATION

Model Number

Serial Number

Date of Installation

Certied Service Name

Certied Service Number

Authorized Dealer

Dealer Number

Important Note

To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:

IMPORTANT NOTE highlights information that is especially

important.

CAUTION indicates a situation where minor injury or product

damage may occur if instructions are not followed.

WARNING states a hazard that may cause serious injury or

death if precautions are not followed.

IMPORTANT NOTE: Throughout this guide, dimensions in

parentheses are millimeters unless otherwise specied.

2 | Wolf Customer Care 800.222.7820

Thank You

Thank you for your purchase. We look forward to being part of your home for decades
to come. As a third-generation family-owned company, we take a very personal stake in
the preparation of your family’s food. We built our business and our reputation on helping
families serve the nest food possible.

With your purchase, you receive one of the strongest warranties in the appliance industry.
Take a moment to read the full warranty statement on page 11. It’s also important to
register your Wolf appliance to ensure that you don’t miss out on exclusive owner ben­ets, such as; assurance that you will be taken care of in the unlikely event that service
becomes necessary during the warranty period, and a proof-of-purchase record in case
of a home insurance claim. You may register by one of the following options:

• Mail in the completed Wolf product registration card.

• Register online at wolfappliance.com/register and create a personalized My Sub-Zero/

Wolf account using the serial number on your product.

• Register by phone by calling Wolf Customer Care at 800-222-7820.

As a Wolf owner, you can count on ongoing support, day in and day out. Our customer
care center is available 24 hours a day, seven days a week and staffed by knowledgeable
product experts at our factory in Madison, Wisconsin. Should the need arise, simply call
800-222-7820 and speak with one of our product experts. They will help troubleshoot any
issues you might have.

We are condent this guide will answer your questions about the features, operation,
and maintenance of your Wolf, but if you have additional questions, please contact us at
800-222-7820 or visit us online at wolfappliance.com.

wolfappliance.com | 3

SAFETY PRECAUTIONS

SAFETY PRECAUTIONS

This appliance was built to achieve recognized
standards in technology and safety regulations and
is designed for use in the home for preparing food.
It is not intended for use by persons with reduced
physical, sensory or mental capabilities, or lack of
experience and knowledge, unless supervised or
unless they have been given instruction concerning
the use of the appliance by a person responsible for
their safety. Proper use is essential to avoid damage
or accidents.

Installation and connection to power supply must be
performed by a qualied electrician in accordance
with provided installation instructions.

Please retain this guide for future reference. If you
sell the appliance or pass it on to a third party, please
ensure these instructions accompany the appliance,
together with the instructions on installation.

This product is intended for household use only.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety pre­cautions should always be followed including the
following:

• Read all instructions.

• Do not touch hot surfaces. Use handles or knobs.

• To protect against electrical shock, do not immerse

cord or plug in water or other liquid.

• Close supervision is necessary when any appliance

is used by or near children.

• Unplug from outlet when not in use and before

cleaning. Allow to cool before putting on or taking
off parts.

• Do not operate any appliance with a damaged cord

or plug, or after the appliance malfunctions or has
been damaged in any manner. Return appliance to
the nearest authorized service facility for examina­tion, repair or adjustment.

• The use of accessory attachments not recom-

mended by the appliance manufacturer may cause
injuries.

• Do not use outdoors.

• Do not let cord hang over edge of table or counter,

or touch hot surfaces.

• Do not place on or near a hot gas or electric

burner, or in a heated oven.

• Extreme caution must be used when moving an

appliance containing hot oil or other hot liquids.

• Always attach plug to appliance rst, then plug

cord into the wall outlet. To disconnect, turn any
control to “off”, then remove plug from wall outlet.

• Do not use appliance for other than intended use.

• Save these instructions.

4 | Wolf Customer Care 800.222.7820

CUP WARMING DRAWERS

Cup Warming Drawer Features

FEATURE

1

Product Rating Plate

2

Hidden Control Panel

3

Full-Extension Drawer Glides

4

Removable Drawer Liner

5

Push-Pull Drawer Opening

6

Drawer Front (stainless steel or black)

2

1 4 65

3

Getting Started

Before you start using your new cup warming drawer, please
take some time to read this use & care guide. It will be to
your benet to familiarize yourself with the safety practices,
features, operation and care recommendations of your cup
warming drawer.

To ensure all residual oil from the manufacturing process
has been removed, clean the cup warming drawer thor­oughly with hot water and a mild detergent prior to use.
Rinse and dry with a soft cloth. Refer to care recommenda­tions on page 8.

Cup warming drawer (CW24/S shown).

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CUP WARMING DRAWER OPERATION

Control Panel

The electronic control panel features touch controls and a
visual display. Refer to the illustration below. The control
panel is hidden when the cup warming drawer is closed.
Open the drawer to access the control panel.

The controls feature temperature, timer and optional delay
start settings. Temperature can be set between 85°F
and 175°F

(80°C). The cup warming drawer also features an

automatic shut-off and Sabbath mode.

Control panel.

(30°C)

Operation

The controls cycle through temperature, timer and optional
delay start settings. TEMP and TIMER must be set for the
unit to turn on. DELAY START is optional, however, if a delay
is not selected, the unit will start immediately and run for the
duration of the TIMER setting.

Setting controls:

1 Touch ON/MENU. The display will turn on and TEMP will

illuminate.

2 Touch MORE or LESS/OFF to adjust to the desired

temperature.

3 Once the temperature is set, touch ON/MENU to cycle

to the next setting. TIMER will illuminate.

4 Touch MORE or LESS/OFF to set the desired run time.

5 Once the run time is set, touch ON/MENU to cycle to the

next setting. DELAY START will illuminate.

6 Touch MORE or LESS/OFF to adjust the delay start time,

if desired.

7 Touch ON/MENU to begin operation.

8 The unit will automatically shut off at the end of the run

time. Touch LESS/OFF to turn the unit off at any time.

6 | Wolf Customer Care 800.222.7820

CUP WARMING DRAWER OPERATION

Sabbath

This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.

Sabbath overrides the automatic shut-off feature. Sabbath
must be reset after a power outage.

Setting Sabbath mode:

1 With the unit off, touch and hold both ON/MENU and

MORE until the cup warming drawer turns on.

2 ‘SAB’ will be illuminated in the display while in Sabbath

mode. The unit will operate continuously at 175°F
until turned off.

3 Touch and hold both ON/MENU and LESS/OFF to turn

the unit off.

(80°C)

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CARE RECOMMENDATIONS

Care Recommendations

CLEANING

Stainless steel Use a nonabrasive stainless steel cleaner and apply with a soft lint-free cloth. To bring out the natural

luster, lightly wipe surface with a water-dampened microber cloth followed by a dry polishing chamois.
Always follow the grain of stainless steel.

Black glass Spray glass cleaner on a cloth to clean.

Control panel Use spray degreaser to remove ngerprints and food soil. Spray on a cloth before wiping panel.

IMPORTANT NOTE: Do not spray cleaners directly on the control panel.

Interior Wipe with a soft damp cloth. The drawer liner is removable for cleaning. To remove, open drawer com-

pletely, pull liner up and out. Clean interior and drawer liner with hot water and a mild detergent.

Drawer Guides Remove debris from drawer guides. Wipe with a soft dry cloth.

8 | Wolf Customer Care 800.222.7820

TROUBLESHOOTING

Troubleshooting

Cup warming drawer does not operate.

• Verify power is on.

• Verify electrical power to warming drawer and home

circuit breaker is on.

Drawer does not slide smoothly.

• Drawer is out of alignment. Fully extend the drawer and

close completely to realign.

• Drawer is overloaded. Reduce weight to less than

(11 kg).

25 lbs

• Redistribute contents to balance load.

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TROUBLESHOOTING

Service

• Maintain the quality built into your product by contacting

Wolf factory certied service. For the name of the
nearest Wolf factory certied service, check the contact
& support section of our website, wolfappliance.com or
call Wolf customer care at 800-222-7820.

• When contacting service, you will need the model and

serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 5 for rating
plate location.

• For warranty purposes, you will also need the date of

installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.

Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero,
Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks
of Sub-Zero, Inc. All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.

10 | Wolf Customer Care 800.222.7820