These are the original
English instructions
USER MANUAL
This manual also refers to the WITTE Digital
WAVE-Box as “WAVE-Box”, “product”
or “system”.
For questions, information or ordering user
instructions, please contact the manufacturer:
WITTE Velbert GmbH & Co. KG
Höferstraße 3-15
42551 Velbert
Germany
T: 00 800 99 0000 33
contact@witte.digital
www.witte.digital
User Manual
WITTE Digital
WAVE
Table of Contents
1 Introduction 4
1.1 Intended use and reasonably foreseeable misuse 5
1.2 Safety symbols used in this manual 5
2 Product Descriptions 6
2.1 General description of the WITTE Digital WAVE-System 6
2.2 Technical data 7
2.3 Product elements 7
2.4 Visual signals 8
2.4.1 Visual signals charging LED (8) 8
2.4.2 Visual signals battery indicator (9) 8
3 Safety Information 9
3.1 Important safety warnings 9
4 How To Start And Stop Using a Vehicle 11
4.1 Using the WITTE Digital WAVE-App 11
4.1.1 How to install the WITTE Digital WAVE-App 12
4.1.2 How to create an account 12
4.2 How to lock and unlock a vehicle 12
4.2.1 How to perform a safety check 12
4.2.2 How to unlock a vehicle 13
4.2.3 How to lock a vehicle 14
4.3 How to charge the battery 15
4.3.1 How to check the battery level 15
4.3.2 How to charge the WAVE-Box in the vehicle 16
4.3.3 How to charge the WAVE-Box outside the vehicle
using the vehicle adapter 17
4.3.4 How to charge the WAVE-Box outside the vehicle
using a micro-USB cable (slow charging) 18
5 Maintenance 20
6 Troubleshooting 21
7 Privacy Statement 23
8 Declaration of Conformity And Compliance 24
Introduction
Congratulations with your WITTE Digital WAVE-Box. This manual is part of the product.
The manual is intended for the end- user of the WITTE Digital WAVE-Box.
Please familiarize yourself with all the included information before installing or using
your product. The product must only be used as described in this manual and for the
specied application scenarios.
6 | WITTE Digital WAVE
WITTE Digital WAVE | 7
The product should not be used in vehicles
where the WITTE Digital WAVE-Box cannot
be stored in a closed and safe location
where the WAVE-Box could be subject to
weather inuences or theft. The product is
not intended to be used for other purposes
other than described above.
The WITTE Digital WAVE-Box must only be
used with the following original accessories,
software and components:
WITTE Digital WAVE-App
Wall charger
Hook-and-loop fastener (2x3 strips)
Vehicle adapter
WITTE Digital WAVE-Data (optional)
The product may only be used according to
the instructions as described in this manual.
All use other than described in this manual
is seen as unintended use.
1.1 Intended use and reasonably foreseeable misuse
1.2 Safety symbols used in this manual
The WITTE Digital WAVE-Box is intended to be used as a product to access passenger
vehicles, commercial vehicles and transporters. The product is intended to be used together
with the WITTE Digital WAVE-App, that needs to be installed on a mobile device. The Box should
be used in passenger vehicles, commercial vehicles and transporters only.
DANGER!
Danger indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING!
Warning indicates a potentially hazardous
situation which, if not avoided, could result
in death or serious injury.
CAUTION!
Caution indicates a potentially hazardous
situation which, if not avoided, could result
in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not
avoided, could result in property damage.
2 Product Descriptions
The WAVE-Box will be positioned safely in the vehicle and connected to any 12V socket
in the vehicle. The car key will be placed in the car key drawer of the WAVE-Box.
The user needs to install the WITTE Digital WAVE-App and create an account.
By means of the WAVE-App, a vehicle can be locked or unlocked: mechanical components
in the WAVE-Box push the button on the car key in order to locked or unlock the vehicle.
Access rights can be managed by the Car Company through the WAVE-Portal.
2.1 General description of the WITTE Digital WAVE-System
The WITTE Digital WAVE system comprises the WITTE Digital WAVE-Box,
the WITTE Digital WAVE-App and the WITTE Digital WAVE-Portal.
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WITTE Digital WAVE | 9
System name WITTE Digital WAVE
Type WAVE-Box
Design 2.4
Year 2017
Voltage 12V
Power (standby) 1.2mA (battery)
External power (battery charging) 1.8A max
External power (battery charged) Approx. 18am
Radio technology BLE (Bluetooth Low Energy)
Radio frequency 2.4GHz ISMBand
Operating temperature range -20ºC to +60ºC
Max. relative humidity Max 50% at +60ºC
Protection class IP31
Weight 0.91kg
Dimensions 148 x 135 x 79.5mm
VW1
BUTTON UPWORDS
PWR
PWR
PWR
TEST
ON
1 2 3 4
PWR
PWR
PWR
TEST
ON
567891011
1. Car key
drawer
2. WAVE-Box
3. Wall charger
(optional)
4. Vehicle adapter
5. Micro-USB
port (5V)
6. Adapter port 1
(12V)
7. Adapter port 2
(12V)
8. Charging LED
9. Battery
indicator
10. On/off switch
11. TEST button
2.2 Technical data
2.3 Product elements
10 | WITTE Digital WAVE
Battery
indicator
Battery level (%) Stand by Normal operation Recommended action
60 ÷ 100 % > 3 weeks 1 ÷ 2 weeks No action needed
30 ÷ 60 % 1 ÷ 2 weeks 3 ÷ 10 days Watch the battery's state,
good to go for charging
1 ÷ 30 % > 1 week max. 2 days Go for charging
< 1 % No
operation is
possible
No operation is
possible
Charging needed! Even
for only storage of the
WAVE-box (protection of
batteries)
2.4.1 Visual signals charging LED
2.4.2 Visual signals battery indicator
2.4 Visual signals
Charging
LED
Meaning
Battery is charging
Battery is slow charging
Battery is not charging
3 Safety Information
3.1 Important safety warnings
WARNING!
Please take the time to read the general safety instructions. Follow all instructions.
This will avoid re, explosions, electric shocks or other hazards that may result in damage to
property and/or severe or fatal injuries.
Please read all safety information and instructions. The manufacturer is not liable for
cases of material damage or personal injury caused by incorrect handling or
non-compliance with the safety instructions. In such cases, the warranty will be voided.
Keep all safety information and instructions for future reference and pass them on to
subsequent users of the system.
The system is intended for use in passenger vehicles, commercial vehicles
and transporters.
This system is not intended for use by persons (including children) with restricted
physical, sensory or intellectual capability or lack of experience and/or knowledge,
unless they are supervised by a person who is responsible for their safety or provides
them with instructions on how to use the system. Children should be supervised in
order to ensure that they do not play with the system.
Use the system within the specied performance limits.
Do not expose the system to re, explosions or other hazards.
WITTE Digital WAVE | 11
12 | WITTE Digital WAVE
Only a qualied person may carry out the installation and the initial activation.
All local regulations must be followed.
Always protect the WAVE-Box from direct sunlight and never place the WAVE-Box in
direct light.
Always make sure the WAVE-Box is positioned safely in the vehicle. Make sure that
the WAVE-Box does not cause any risks to the drivers or passengers. Without
sufcient xing the WAVE-Box can cause hazards for the vehicle driver or passengers
in case of a full brake application (i.e. head injuries).
To avoid overheating, do not cover the device, do not use near heat sources or in
direct sunlight and only at ambient temperatures of between -20°C and +60°C.
Be vigilant at all times, and always be careful with what you are doing. Do not use
electrical equipment if you are lacking in concentration or awareness, or are under
the inuence of drugs, alcohol or medication. Even a moment of inattentiveness can
lead to serious accidents and injuries when using electrical equipment.
Be careful when closing the drawer of the WAVE-Box. Risk of crushing ngers!
Never touch the WAVE-Box or the components with wet hands.
The system must be stored in a dry place between -20°C and +60°C.
Do not attempt to open, modify or repair the WAVE-Box. Do not drop, puncture,
break or expose to high pressure. Do not attempt to replace the batteries.
Beware, the risk of explosion when replacing an incorrect type of battery.
Alterations to the products and technical modications are not permitted.
NOTICE!
This product does not contain any user-serviceable parts. Conguration, servicing, and
repairs must only be made by an authorized reseller or installer.
Do not attempt to replace the batteries. Beware, the risk of explosion when replacing
an incorrect type of battery. Handle the used batteries according to the manufacturer's
instructions.
4 How To Start And Stop Using a Vehicle
WARNING!
Read all safety information in the chapter Safety Information before using the product.
Check the product for any damage before use. If there is any visible damage, a strong odor,
or excessive overheating of components, unplug all the connections immediately and stop
using the system.
In order to use the WITTE Digital WAVE system, you should be a registered user at a
participating car company.
4.1 Using the WITTE Digital WAVE-App
NOTICE!
More information on how to use the WITTE Digital WAVE-App is available on
www.witte.Digital
WITTE Digital WAVE | 13
14 | WITTE Digital WAVE
4.1.1 How to install the WITTE Digital WAVE-App
To install the WITTE Digital WAVE-App:
1. Download and install the WITTE Digital WAVE-App from the App Store or
Google Play Store.
2. Open the WITTE Digital WAVE-App.
3. Follow the instructions in the WITTE Digital WAVE-App on how to create an account
(see How to create an account).
4.1.2 How to create an account
4.2 How to lock and unlock a vehicle
To create an account:
1. Open the WITTE Digital WAVE-App.
2. Tap on create new account.
3. Follow the instructions and complete the registration process.
4. Check your email. You will receive a conrmation email.
NOTICE!
If you still haven't received an email after some time, please check your spam folder and junk
mail.
5. Tap on the link in the email to conrm the registration.
6. Log in to the WAVE-App.
WARNING!
Always perform a safety check before you start using the vehicle.
WITTE Digital WAVE | 15
4.2.1 How to perform a safety check
To perform a safety check:
1. Make sure that the WAVE-Box has been placed safely in the vehicle. The WAVE-Box
has been placed safely when it is at an easily accessible location (for example in the
trunk, feet area or glove department) where the WAVE-Box does not cause any risks
to the driver(s) or passenger(s).
2. Make sure that the WAVE-Box is not on a location in direct sunlight or where the
WAVE-Box is in direct sight.
4.1.2 How to create an account
To unlock a vehicle:
1. Make sure you have downloaded and installed the WITTE Digital WAVE-App
(see How to install the WITTE Digital WAVE-App).
2. Make sure you are a registered user and that you have received access rights by
verifying that available cars are visible through the WITTE Digital WAVE-App.
3. Make sure you have created an account (see How to create an account)
4. Make sure to be within a distance of 0-15 meters of the vehicle.
NOTICE!
The distance within which the WAVE-Box can be controlled is strongly dependent on factors
like the shielding of the car, type of smartphone or bluetooth trafc.
5. Make sure you have enabled bluetooth on your mobile device.
6. Open the WITTE Digital WAVE-App.
7. Tap the lock/unlock button to unlock the vehicle. The WAVE-Box will unlock the
vehicle and will release the drawer so it can to be opened.
8. Now you can access the vehicle.
9. Locate the WAVE-Box in the vehicle.
10. Open the car key drawer
1
of the WAVE-Box.
11. Take out the key. Close the car key drawer
1
.
16 | WITTE Digital WAVE
CAUTION!
Be careful when closing the drawer of the WAVE-Box. Risk of crushing ngers!
12. Make sure that the WAVE-Box
2
is connected to any 12V socket in the vehicle to
enable charging while driving.
13. You are ready to use the vehicle.
BUTTON UPWARDS
4.2.3 How to lock a vehicle
To lock a vehicle:
1. Make sure you have stopped the engine
of the vehicle.
2. Open the car key drawer
1
of the
WAVE-Box.
3. Position the vehicle key in the car key
drawer
1
.
4. Close the car key drawer
1
.
NOTICE!
The key bed in the car key drawer is
designed to match the intended key-fob only.
Only place the original and intended key-fob
in the car key drawer and make sure to place
it in the correct position. Do not place any
remakes of the car-fob in the car key drawer
to prevent the risk of malfunctioning or
jamming of the key.
WITTE Digital WAVE | 17
4.3 How to charge the battery
4.3.1 How to check the battery level
To check the battery level:
1. Make sure on/off switch
10
is in the “ON” position.
2. Push the TEST button
11
. The battery indicator 9 lights up.
CAUTION!
Be careful when closing the drawer of the WAVE-Box. Risk of crushing ngers!
5. Make sure that the WAVE-Box
2
is connected to any 12V socket in the vehicle.
6. Make sure that the on/off switch
10
is in the “ON” position.
7. Get out of the vehicle.
8. Close all doors.
9. Open the WITTE Digital WAVE-App.
10. Tap lock/inlock button to lock both the vehicle and the car key drawer of the WAVE-Box.
11. Make sure that the vehicle is properly locked.
PWR
PWR
PWR
TEST
ON
PRESS
18 | WITTE Digital WAVE
Battery
indicator
Battery level (%) Stand by Normal operation Recommended action
60 ÷ 100 % > 3 weeks 1 ÷ 2 weeks No action needed
30 ÷ 60 % 1 ÷ 2 weeks 3 ÷ 10 days Watch the battery's state,
good to go for charging
1 ÷ 30 % < 1 week max. 2 days Go for charging
< 1 % No
operation is
possible
No operation is
possible
Charging needed! Even
for only storage of the
WAVE-box (protection of
batteries)
To charge the WAVE-Box in the vehicle:
1. Put the vehicle adapter
4
in any 12V socket in your vehicle.
2. Connect the other end of the vehicle adapter
4
to one of the adapter ports
6 7
on the WAVE-Box. The charging LED 8 should light green during the charging
process.
4.3.2 How to charge the WAVE-Box in the vehicle
CAUTION!
Use only the supplied adapter with the product. Other adapters may damage the product.
Do not use the supplied adapter with other devices.
Use the vehicle adapter in a suitable and easily accessible 12 V socket. Make sure the
vehicle adapter can be disconnected from the 12 V socket at all times.
Make sure that the 12V adapter is not exposed to risk of damaging (high forces, risk of
cutting, exposed places or abnormal wear) which can lead to re, explosions, electric
shocks or other hazards that may result in damage to property or vehicle and/or severe
or fatal injuries.
WITTE Digital WAVE | 19
4.3.3 How to charge the WAVE-Box outside the vehicle
using the vehicle adapter
CAUTION!
Use only the supplied adapters with the product. Other adapters may damage the
product. Do not use the supplied adapters with other devices.
Use the wall charger in a suitable properly installed and easily accessible mains power
socket. Make sure the adapter can be disconnected from the mains at all times.
PWR
PWR
PWR
TEST
ON
12V
NOTICE:
dependent on the vehicle it might be necessary to start the ignition of vehicle.
3. After approx 2 hours the battery is fully charged.
20 | WITTE Digital WAVE
To charge the WAVE-Box outside the vehicle with the vehicle adapter:
1. Connect the vehicle adapter
4
to the wall charger 3.
2. Put the wall charger
3
in a suitable properly installed and easily accessible mains
power socket.
3. Connect the other end of the vehicle adapter
4
to one of the adapter ports
6 7
on the WAVE-Box. The charging LED
8
should light up green during the
charging process.
4. After approx 2 hours the battery should be fully charged. Remove the vehicle adapter
4
and wall charger 3 from the mains power socket. Disconnect the vehicle adapter
4
from the adapter port
6 7
.
PWR
PWR
PWR
TEST
ON
WITTE Digital WAVE | 21
4.3.4 How to charge the WAVE-Box outside the vehicle
using a micro-USB cable (slow charging)
To charge the WAVE-Box outside the vehicle with a micro-USB cable:
1. Connect a micro-USB <-> USB cable to the micro-USB port
5
of the WAVE-Box.
2. Connect the other end of the micro-USB<-> USB cable to a computer. The charging
LED
8
should light red during the slow-charging process.
3. After approx 3 hours the charging process is electronically stopped
(security protection). To fully charge batteries you may need to repeat the charging
process several times.
4. Remove the micro-USB <-> USB cable.
PWR
PWR
PWR
TEST
ON
5 Maintenance
CAUTION!
Do not use alcohols (e.g. spirits) or chemical cleansers and solvents as these can
damage the plastic components.
Always use a soft, clean, lint-free cloth. Clean the box using a cloth dampened with a mild
detergent solution or water.
22 | WITTE Digital WAVE
WITTE Digital WAVE | 23
Task Frequency Car Company Driver
Clean the WAVE-Box
After the vehicle has been
returned
x
Check the battery level of
the WAVE-Box
Before using the vehicle x
Check the battery level of
the WAVE-Box
After the vehicle has been
returned
x
6 Troubleshooting
NOTICE!
Call the WITTE Digital Hotline (00 800 99 0000 33) if the WAVE-Box is not functioning properly.
24 | WITTE Digital WAVE
WITTE Digital WAVE | 25
Problem
Cause
Solution
The vehicle cannot be opened/
closed
No bluetooth connectivity Check if bluetooth at your smartphone
is switched on. Switch bluetooth on
and try again
Disable bluetooth at your smartphone,
enable bluetooth and try again
Switch your smartphone off and restart
your smartphone. Make sure bluetooth
is enabled and try again
Vehicle is not visible in the WAVE-App Contact the car company to get the
right permission for the requested car
Make sure you have GSM connectivity
to receive the permission
No valid permission Contact the car company to receive
the permission to use the car
Try to open the wrong car Make sure you try to open the right car
(check license plate) or contact the car
company
Car key of the vehicle may not be
working or battery of car key might
be empty
Contact the car company
Battery of WAVE-Box not sufciently
charged
Check battery status and charge
WAVE-Box or contact car company
Unknown issue Contact the car company
The car key
drawer cannot
be closed
Car key not positioned correctly Check if the car key is positioned
correctly and try again
Wrong object in the key bed Check if a wrong object is in the key
bed, remove the object and place the
car key correctly in the key bed
The car key
drawer cannot
be opened
Car key is in the wrong position and is
blocking the drawer
Carefully shake the box to move the
car key in the right position and try
again
The charging
process is interrupted
In exceptional cases and only with
certain types of cars, the charging
process will be interrupted in case the
temperature of WAVE-Box increases
Disconnect the vehicle adapter from
the adapter port. Connect the vehicle
adapter with the adapter port again
7 Privacy Statement
The WITTE Digital WAVE products are secured with SSL certication. Each user has a unique
user name and private password associated with their own account. Data will only be shared
with the user‘s explicit permission.
26 | WITTE Digital WAVE
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8 Declaration of Conformity And
Compliance
Hereby, WITTE Automotive GmbH declares that the WAVE-Box is in compliance with the
Directives 2014/30/EU and 2011/65/EU. The full text of the EU declaration of conformity is
available at the following internet address: www.witte.digital
The WAVE-Box has an ECE Approval regard to Regulation No. 10 issued by the SNCH
(Approval N° E13*10R00*10R05*14342*00).
28 | WITTE Digital WAVE
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Copyright © 2017 by WITTE Automotive
All rights reserved. No part of this
publication may be reproduced, distributed,
or transmitted in any form or by any means,
including photocopying, recording, or other
electronic or mechanical methods, without
the prior written permission of the publisher.
For permission requests, write to the
publisher, addressed “Attention: Permissions
Coordinator,” at the address below.
WITTE Automotive GmbH
Höferstraße 3-15
42551 Velbert
Germany
T 00 800 99 0000 33
contact@witte.digital
www.witte.digital
Manual Version 1.0
Publication date: 23 May 2017
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