OPERATIONS MANUAL
MODEL 1220-DW3
PLATE WARMER SERIES
Wittco Foodservice Inc.
7737 North
Milwaukee, Wisconsin 53223
Telephone: 800-367-8413
Fax: 414-354-2821
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81st
Street
414-354-3080
LIMITED WARRANTY
Wittco I Crimsco warrants the Products that it manufactures to be free from defects in materials
and workmanship, under normal use and service, for the periods indicated below from the date of
install when maintained in accordance with Wittco's written instructions. Buyer must establish the
"Products" install date by returning Wittco's Warranty registration Card or by other means
satisfactory to Wittco in its sole discretion.
Wittco warrants its Products to be free from defects in materials and workmanship from the date
of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed
below:
One (1) Year Labor Warranty
The foregoing warranties are exclusive and in lieu of any other warranty, expressed or implied,
including but not limited to any implied warranty of merchantability or fitness for a particular purpose or
patent or other intellectual property right infringement. Without limiting the generality of the foregoing,
One (1) Year Parts Warranty
SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs or heat lamps, all glass
components, Product misuse, tampering, misapplication, application of improper voltage,
recalibration of thermostats, high limit switches, trays, dishes, or gaskets.
LIMITATION OF REMEDIES & DAMAGES
Wittco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Wittco's option,
to repair or replacement by a Wittco authorized service agency (other than where Buyer is located
outside of the United States or Canada, in which case Wittco's liability and Buyer's exclusive remedy
hereunder will be limited solely to replacement of part under warranty) with respect to any claim made
within the applicable warranty period referred to above. Without limiting the generality of the foregoing,
all portable Products, as defined by Wittco, shall be delivered by Buyer, at its sole expense, to the
nearest Wittco authorized service agency for replacement or repair. Wittco reserves the right to accept
or reject any such claim in whole or in part. Wittco will not accept the return of any Product without prior
written approval from Wittco, and all such approved returns shall be made at Buyer's sole expense.
WITTCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOSS OF
PRODUCTS AND LOSS OF PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE
THE PRODUCTS.
REPLACEMENT OF DEFECTIVE PARTS
The replacements for defective parts covered by Wittco's limited warranty will be shipped from
the factory with transportation charges prepaid.
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RETURN GOODS AUTHORIZATION
Wrftten permission on Wittco's Return Authorization Form is required before returning any parts or
equipment to the factory, such shipments must be made on a prepaid shipment basis. Contact Wittco
Foodservice Equipment to request a Return Goods Authorization.
TECHNICAL SUPPORT & SERVICE INQUIRES MAYBE DIRECTED TO WITTCO BY:
WITTCO TECHNICAL & PRODUCT SUPPORT
Wittco Foodservice Inc.
7737 North
81st
Street
Milwaukee, Wisconsin 53223
Telephone: 866-628-0485
414-354-3080
Fax: 414-434-4701
WHEN DIRECTING INQUIRIES TO WITTCO PLEASE HAVE THE FOLLOWING INFORMATION
AVAILABLE TO AVOID DELAYS
Wittco model number indicated on the equipment serial data plate located at the electrical connection.
Wittco serial number indicated on the equipment serial data plate, the equipment serial number also
has two (2) alpha characters before the serial number. These alpha characters are part of the serial
number.
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