Troubleshooting
- URGENT: Before checking the fan, make sure power is off at the main service
panel. Tag it to prevent unexpected power on.
- The motor housing must not be opened.
Fan will not start.
Suggested remedy
- Check main and branch circuit fuses or circuit breakers.
- Check line wire connections to fan and switch wire connections in switch housing.
Fan makes noise.
- IMPORTANT: For the reason of safety the fan must not be used with unusually noi-
ses!
Suggested remedy
- Allow a “running-in” period of 24 hours. Most noises, associated with a new fan, will
disappear after this period.
- While testing the motor without blades, a resonance sound can happen, but makes
no problem. With blades this resonance sound is not present.
- Check the screws which attach the fan blade to the motor to make sure that they
are tight.
- Check all nuts and bolts behind the two canopies for perfect tight.
- Check the upper canopy is a short distance away from the ceiling. The upper canopy should not be allowed to touch the ceiling or cables.
- Check the lower canopy, cotter pin and wires under the lower canopy. These parts
should not be allowed to touch the motor.
- A slight humming sound if used at an infinitely speed control (especially on lower
speed) is normal for all ceiling fans. Use our original speed control not oversized to
avoid or minimize this sound.
Fan wobbles / fan is out of balance.
-
IMPORTANT: For the reason of safety and the risk of material damage the fan must
not be used when it is seriously wobbling!
Suggested remedy
- A little wobbling, especially after starting or after speed changes, is normal. If end
speed is reached, the fan will be stable.
- Main causes for wobbling are unequal blades. If one blade is damaged or bended
use a complete new set of three blades.
- The blades are assorted by weight to prevent wobbling. If you have to assemble a
range of fans, be sure not to exchange a blade from any set of three blades.
- Check to make sure the blade screws which attach the fan blade to the motor are
tight.
- Check all nuts and bolts behind the two canopies for perfect tight.
Fan runs too slow.
Suggested remedy
- The capacitor could be damaged, maybe because of overload or lightning. Arrange
to check the capacitor by a professional expert and order a new original capacitor.
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