Page 1
USER MANUAL
Standard Definition
Digital Set Top Box
OPTICAL AUDIO
COMPONENT
VIA SCART
www.wintal.com.au
Page 2
1
SAFETY INSTRUCTIONS
Please observe the following safety instructions carefully operating this unit.
If you need help, please call our national troubleshooting help line on 1300 662 946.
Danger Symbo
l
The lightning fl ash with arrowhea
d
s
ymbol within an equilateral triangle
Warning Symbo
l
The exclamation point within an
equilateral triangle is intended
t
o alert the user to the presence
This symbol indicates there is a dangerous voltage
within the
AUTION
Swallowing batteries could be fatal. Always keep the unit and any batteries inaccessible to young
children. If a battery has been swallowed, consult a medical doctor immediately
.
Also, keep any plastic packaging out of the reach of children to avoid danger of suffocation.
Protect the
p
ower cord from physical or mechanical abuse, such as being twisted, pinched, closed
n a door, or walked upon. Pay particular attention to plugs wall outlets, and the point where the
cord exits the appliance
.
Setting the product up safe
ly
hoose a fl at, fi rm surface to set the product up on. Make sure that:
the ventilation slots are not covered (ensure at least 10 cm distance from any walls
)
no foreign bodies or fl uid can enter the unit (e.g., do not place vases on the unit
)
the unit cannot come into contact with dripping water, splashed water or humidit
y
the unit is not directly exposed to sunlight or other direct heat (e.g. from radiators
)
no open fi re sources, such as candles, are placed on the uni
t
eep the mains connections accessi
ble
onnect the unit to an easily accessible power socket (90 – 240 V, 50/60 Hz) close to the unit. In
case the unit has to be disconnected quickly, the power point needs to be within easy reach.
o not carry out repair
s
In case the power supply cord or the unit is damaged, switch off at the mains then carefully pull
out the
p
lug immediately.
Un
d
er no circumstances should you attempt to open or repair the unit yourself.
T
here is a danger of electric shock
!
Refer all servicing to our Service Centre or to a qualifi ed workshop.
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■
■
■
■
Page 3
2
perating ambient temperature range
The operating ambient temperature range for your unit is 5°C – 40°C (41°F – 104°F) with humidity
of 20 – 80%. When using the unit in a system rack, be sure to keep the ambient temperature
within this temperature range
.
Thunderstorms
If you leave the unit unattended for a long period of time, disconnect the unit from both the
mains and the aerial. The use of surge protectors can protect the unit from power surges caused
thunderstorms.
attery disposal
Empty batteries do not belong with household refuse. Batteries must be disposed of at a
designated disposal/recycle point. Contact your local authorities to locate your nearest battery
isposal point. Please care for our environment
.
eaning the uni
t
Always disconnect the unit from the mains before cleaning the unit.
When cleaning the unit, only use a moistened, soft cloth. Do not apply chemical solvents or
cleaning agents, as they may damage the surface and/or labelling of the unit.
The device is labelled with the CE sign and conforms to the requirements of the regulations
89
/
336/EEC and 71/23/EEC.
Page 4
CONTENTS
AFETY INSTRUCTIONS
Setting the product up safely
eep the mains connections accessible
o not carry out repairs
perating ambient temperature range
Thunderstorms
attery disposal
leaning the unit
FIRST USE
npacking
asy Install Guide
tional devices
PERATING YOUR SET TOP BOX
BASIC SETTINGS
ENERAL OPERATION OF Y
OUR
SET TOP BOX 9
HANNEL SELECTION 1
HANNEL LIST
EPG - ELECTRONIC P
ROGR
AM GUIDE
The status panel 1
The EPG
SD TELETEXT
losed Captions (subtitles
)
1
rogramming timers using the EPG
ELECTION OF AUDIO/ RADIO CHANNEL 1
NFIGURATION OF THE RECEIVER
asic settings
eneral Options 1
SD/EPG
eception
Signal Output 1
xtras
actory defaults
EDITING THE CHANNEL LIST 1
AUTOMATIC SEARCH
erforming an automatic search
9
Select channels window 1
IGNAL STRENGTH INDICATOR
ntenna adjustment
AMES
locks
Snake
ROUBLESHOOTIN
G
WARRANTY INFORMATI
ON
Page 5
4
First Use
Unpackin
g
Please ensure that the following
tems have been included with delivery
:
R
eceiver unit
Remote control
ser Manua
l
2 batteries (LR03 “AAA”) for remote contro
l
V cabl
e
SCART to S-Video/ Composite Video + Audio (Left & Right
)
SCART to Component + Audio (Left & Right)
omposite AV Cable
If an
y
of these are missing, please contact your retailer.
asy Install Guide
Connect your television aerial to the RF IN socket on the set top bo
x
Make a video connection from your Set Top Box to your television by connecting one of
the following cables to SCART IN. Use the highest quality connection that is available on
y
our television.
Lea
d
Qualit
y
abel on Televisio
n
SCART
Video (yellow
)
M
ode
rat
e
V1 | AV2 | Video In | CVB
S
ART
-Vi
deo
igh
-VIDEO | SVHS | Y/C
SCART
Component (red, green, and blue
)
ighes
t
YCb
Cr | RGB
en make an audio connection using one of the following. Use the highest quality
connection available. You may connect to an audio amplifi er for a more powerful sound.
Lea
d
Qualit
y
abel on Television/ Am
p
SCART
udio (red, white
)
oo
d
V1 (L/R) | AV2 (L/R)
ptical (not supplied
)
ighes
t
Optical in | Digital i
n
oaxial (not supplied)
ighes
t
PDIF in | Digital coax in
witch your television to the appropriate input (AV) mode. For instance, if you connected
the video lead to AV1, select AV1 using the input button (also called TV/AV or Mode) on
y
our TV remote (see your television manual for more information
)
urn on the set top box. Please note that if there is a green dot scrolling across the LED
isplay, then the unit is in stand-
by
ter the Wintal start up screen, the option is given for you to select the menu language.
If this option is not displayed, perform a factory reset, below) Please select you
r
language & press OK
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■
■
■
■
1.
2.
3.
4.
5.
MANUAL
Page 6
5
en select your country & press O
K
elect your State & press O
K
lect Search Channels & Pr
ess OK
Once search has completed (May take several minutes) select Sav
e
Please Note: You can restart this process at any time by doing a factory reset
;
Pr
ess Menu Button o
n remot
e
elect Main Menu, Press O
K
elect Edit Settings, press OK
elect Factory Defaults, press OK
Press OK to reset factor
y
defaults
If using the SCAR
T
S-Video Cable for connection
;
Press Menu button on remot
e
elect Main menu, Press OK
elect Edit Settings, press OK
elect Signal Output, Press OK
Change the Video Format TV to Y/C
Exit Menu to sav
e
If using the SCAR
T
omponent Cable for connection
;
Pr
ess Menu button o
n remot
e
elect Main menu, Press OK
elect Edit Settings, press OK
elect Signal Output, Press OK
Chan
g
e the Video Format TV to YCbCr
Exit Menu to sav
e
T
o change Aspect ratio between 16:9 Widescreen, 4:3 (Letterbox) & 4:3 (Full Screen
)
Pr
ess Menu Button
elect Main Menu, Press O
K
elect Edit Settings, Press OK
elect Signal Output, Press OK
elect TV Screen & scroll between 16:9 Widescreen, 4:3 (Letterbox) & 4:3 (Full Screen
)
Exit Menus to sav
e
6.
7.
8.
9.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
Page 7
6
ptional device
s
udio L
/R
f you wish to hear superior sound through your Hi-fi Stereo system you can do so
by using a stereo cable.
ideo Composite video out. Connect to your TV or VCR. Your TV or VCR must support
Composite IN
(
check your TV / VCR user manual
).
F Out
you wish to send the regular terrestrial aerial signal through to your TV or VCR
onnect the RF cable here. RF cable not included.
X/ T
X
r authori
sed se
rvice
use O
NLY
.
Page 8
7
Operating your set top box
erating the receiver is done using the supplied remote control. Navigation within menus is
carried out using the buttons shown below
:
P+ / P
–
Moves the cursor in the menus up- and down.
/ +
n lists: pages up and dow
n
n input fi elds: changes optio
n
K
pen sub -menu, select option or edit the
urrently marked entry
.
EXI
T
ave the active men
u
A
P
n menus with more than one window, use SWAP
o move the cursor to the next window.
EN
U
ress MENU once to access menu options.
ress MENU twice to open the main menu.
INFO/EPG
ress once to open the EPG (electronic program
uide) for information on the current program.
ress INFO/EPG twice for information on all
rograms transmitted today. Note: extent of EPG
s dependent on broadcaster.
IS
T
ress LIST for a list of available channels
.
Page 9
8
Basic Settings
After switching on the receiver for the fi rst time or after using the Factory Reset function, you
will be asked to choose your OSD language and your geographical location. This informs the
receiver to scan using a preset channel list for your location.
Note: these channel lists are onl
y up
-to-date when the receiver is produced or a software update
has been performed. To bypass scanning using these lists, (for instance, if certain available
channels are not found), select “other” as your location, the unit will perform a full frequency
an.
Afterwards you should perform the following steps:
Open t
h
e main men
u
elect “Edit Settings”
elect “Signal Output”. Select the screen format for your T
V
f you are using an amplifi er, or wish to use the tv remote to adjust volume:
Reduce the volume of your TV or amplifi er to it’s minimum
elect “Volume-bypass”
urn the volume up on your TV/amp as require
d
Leave the menu by pressing EXIT, then select “Save Settings”.
Press OK an
d
wait until the menu disappears
.
1.
2.
3.
4.
5.
6.
Page 10
9
General operation of your set top box
You can choose the following remote control functions in normal TV viewing mode
:
P+ / P
–
ange to previous or next channel in the channel lis
t
TV /
RADIO
ange between TV and radio mode
/ +
olume down/up
Mute on/of
f
isplay the status panel or use the quick help functio
n
A
P
hange to the last chosen TV or radio channe
l
EN
U
nter the men
u
Stand-by mode on/off
TEX
T
isplays Teletext / Closed captions.
Page 11
10
Channel selection
The receiver keeps an internal channel list in its memory. This list contains all channels that were
ound during the channel scan. There are several methods of selecting a channel:
P+ / P
–
ange to previous or next channel in the channel lis
t
T
V / RADIO
hange to TV or radio mod
e
A
P
hange back and forth between current and previously viewed channel.
The operating software of the receiver only notes the last channel that was
active for at least one second. This means that you can change channels
uickly using the P+/P- button and these channels will be ignored by the SWAP
unction.
-
9
hange directly to a channel by using the number buttons. The change can
e shortened using the OK button (e.g. when you wish to enter a single fi gure
hannel number) or use EXIT to cancel
.
To speed up the process of entering a channel which is less then four digits,
keep the button pressed when entering the last digit.
Page 12
11
Channel list
The channel list can be used in a number of ways
:
IST
Shows the whole channel list. You can navigate using the P+
/
P– buttons to any
annel. Press OK to select the channe
l.
IT
You can also use the EXIT button to call u
p
the channel list.
TV /
RADIO
ange to the TV or radio lis
t
-
9
You can also enter a channel number using the number buttons directly. The
ntry can be shortened using the OK button (e.g. when you wish to enter a
ingle fi gure channel number) or EXIT to cancel.
Page 13
12
EPG - Electronic program guide
Broadcasters can offer information on their programs such as the title and description of the
current and following program (the status panel). Additionally, they also have the option to
offer a program guide of up to 64 days in advance. Not all broadcasters offer the full 64 days of
rogram information. Please check with the company providing the signal.
The status panel
When a channel has been selected, the title and a short description of the current program is
displayed in the status panel. For further information open the EPG
.
The EP
G
The following table explains the functions of the Electronic Program guide
:
Detailed view
Detailed information on the current program is displayed by pressing the
INFO/ EPG button
Detailed view
following even
t
For information on the following program, move back and forth using + /
– on your remote control.
Dail
y
overview
where available
)
The list of programs for the whole day is displayed by pressing the INFO
/
EPG button again when detailed information for the current program is
open.
The date to which the program guide refers is shown in the heading. To
e right of this you can see how many days of information are available
nd which day you have activate
d.
If you wish to move to the next day go to the end of the list and press + or
To move back to the previous day go to the beginning of the list and press
P+ or P–
.
:
If you have selected a TV channel for the fi rst time the information in the list may update
s you navigate
.
Daily overview
Detailed view
To get detailed information on a program in this list press OK.
The next or previous programs are accessed using the + / – buttons.
Page 14
13
OSD Teletext
If you have selected a channel that contains teletext data (normally Channel Seven), press
‘
TEX
T’
on your remote control to enter teletext mode
.
–
9
Enter page number (between 100 and 899
)
+ / P–
Single ste
p
through the pages
Pages that hold no information will be ski
pped.
– /
+
In normal mode: Volume contro
l
In sub page mode: Single-step through sub pages
ute on / of
f
Activate/Deactivate sub page mode. While the sub page mode is active a green “>”
s displayed next to the sub page number in the second text row
.
o to page 100
INFO
/
EPG
uiz key (uncover hidden text)
WAP
Ste
p
through zoom modes:
1. Zoom u
pp
er half
2. Zoom lower half
. Normal mode
LI
ST
Hide the teletext window until the selected page or a new sub page becomes
vailable.
The teletext remains active in the background.
EXI
T
Leave Teletext
TE
XT
ut of the running programme: Open teletext
ut of the teletext window: toggle between teletext display modes
A
USE
Teletext stop (page will not be updated) — press again to restart teletext retrieva
l
losed Captions (subtitles
)
losed captions (where available) are accessed using teletext. Press text (on any channel), then
enter ‘801’ to display closed captions.
If the Channel holds CC data, the captions will be displayed on the screen. Press Exit to return to
norma
l
viewing.
Page 15
14
Timer
The built in timer can manage up to 12 timer events. Timers allow you to program the unit to alert
you and change channel, so you do not miss your favourite programs.
T
h
e timers are accessed and edited via the timer sub menu. The dates of each timer are displayed
n the overview window. Within this fi rst window, individual entries can be selected for editin
g
sing the OK button. To change a timer be programmed for a fi xed date or a regular day of the
wee
k
is done by pressing the LIST button in the date column. If an end time which is sooner or the
ame as the start time is entered, the recording will take place on the following day.
Please take note of the following im
p
ortant instructions for using the timer:
e timer is activated by putting the receiver in stand-by mode; however, the unit will still
lert the
use
r if the unit is on when the timer is activat
ed.
o interrupt an activated timer the STAND-BY button should be pressed for a few
seconds. A dialogue will appear in which you can choose between deactivating that timer
permanently or temporarily. Press the STAND-BY button again to reactivate the timer
.
In order for the timer to function properly the internal clock must be correct. This can be
checked by confi rming the time in the status panel.
T
h
e TIMER LED will illuminate when at least one timer is programmed. If a timer has been
rogrammed and the receiver has not received correct time information from the TV signal the
TIMER LED blinks quickly to warn you
.
rogramming timers using the EPG
A timer can be created using information from the EPG, in EPG mode, select a program that you
wish to set a timer for and press LIST. The details of the program (start, fi nish etc) will be inserted
irectly into a free timer slot, ready to be activated.
1.
2.
3.
Page 16
15
Selection of Audio/ Radio Channel
Where available, the receiver is able to select an alternate language or audio channel than the
efault broadcast.
To se
l
ect another audio channel, press the MENU button whilst the program is running. Select
“Audio Channel” and any extra audio channels available will be displayed. Select the desired
udio channel and press OK.
Press t
h
e OK key for a few seconds to store the selected audio channel permanently as the default
n the channel list
.
Page 17
16
Confi guration of the receiver
asic settings
The basic settings can be adjusted via the sub menu “Edit Settings”, which can be accessed from
he main menu (press the MENU button twice).
To change an individual option of the settings menu, select the item and use the –
/
+ buttons to
c
y
cle through the different options. Numerical values can be entered directly using the numeric
uttons
.
Settings, which have been changed without saving, are marked green. When the receiver is used
or the fi rst time and no settings have been made, all values will appear green
.
anges to settings must be saved. Select “Save settings” in the settings menu and press OK.
Exp
l
anations of the Sub menus are as follows
:
eneral Option
s
Time-zone
To set the system time correctly, the correct time-zone must be entered, as a time difference from
reenwich Mean Time. Select the difference relevant to your time-zone. You can check the time in
e status bar when changing channels.
Summertime control
Summertime, or daylight savings time, can be effected by selecting your relevant country
.
Start up volume
To set a default volume for the unit, select a volume here
.
Power on mode
Set the unit to go to stand-by or to switch on when power is supplied to the unit
.
Scan Scrambled
This option tells the receiver to attempt to gain data from all found channels, even if they are
crambled for securit
y.
SD/EPG
Status time out
Set the time the status bar will stay on screen for (in seconds).
Channel number time out
Set the time the channel number will stay on screen for whilst entering (in seconds).
OSD Transparency
Set the On Screen Display (OSD), or menu, transparency level from 1-16.
Help on OK
Decide whether you want a quick help screen or the status bar displayed when OK is pressed
.
Page 18
17
eception
5V Antenna supply
nly select this option if you are running a masthead power supply of 5 V
.
Mobile Reception
Select this option if you are using the receiver in a mobile application, such as in a moving
caravan, or boat
.
Signal Outpu
t
TV Screen
Select: 16:9 Widescreen, 4:3 (Letterbox) & 4:3 (Full Screen), dependant on your TV screen and
personal preference.
Video Format
Select the cable type you are using to connect to your TV: CVBS (composite), Y/C (S-Video) or RGB
Component
)
Volume Bypass
Turn the receiver volume control off, so you can use the volume control on your TV or amplifi er
.
Digital Audio
If you are using a digital audio output (Coax / optical), select which digital format to use (if you
can hear the sound with no break-up, there is no need to adjust this setting).
xtra
s
System Info
Shows an information page, detailing which software version you are running
.
Signal Strength
Brings up a signal strength meter, for more information, see the signal strength section, below
.
Sleep timer
lect a time after which the unit will turn off
.
Calendar
Displays a handy calendar for your reference.
Game: Blocks
Game: Snake
For more information on the games, see the Games section, belo
w
actory defaults
The function “Factory Defaults” in the “Edit Settings” menu resets all settings to the original
hipping condition. The Factory defaults will be saved immediately and the channel list will be
emptied.
Page 19
18
Editing the channel list
The channel list of the receiver can be sorted according to your wishes.
all up the channel list editor through the menu “Channel List” / “Sort Channels” from the main
menu.
After making an
y
changes leave the channel list with the EXIT button. Confi rm changes in the
“Save Changes” window b
y p
ressing OK
.
To change an entry, select the required channel and press OK. A menu will appear with the
vailable function
s.
If you wish to edit a group of channels in a row choose the option “Block”. In this case the menu
will disappear and you will be requested to mark the end of the block in the list. Go to the last
entry of the block and press OK. The menu with the available options will then reappear
.
Following functions are available in the menu:
op
y
opies the channel to another position in the channel list. The target entry is ove
r
written
.
ov
e
oves the entry to another position
.
:
If an entr
y
is moved upwards, it will be positioned before the destination position, if moved
downwards it will be placed after the destination position
.
Delet
e
If a channel is deleted from the list, the position will be marked as unused, thus
making no changes to the number sequence of the channel list
.
u
t
Deletes a channel from the list but moves the following channels back up the list
.
ote:
Using t
he block f
unction, only channels move up that are located before the next entry that is marked
s “unused”. For example, if the list is unused from entry 85 to 99 deleting entry 57 will move only the
channels 58 to 84 back down the list. The channels
p
ast 100 would remain unchanged
.
nsert
mpty
Inserts an empty entry. The other entries are moved according
ly.
ote:
As with the “Cut” function the areas marked as unused TV channels will be regarded as the end of a
lock
.
Pa
ck
This option is only for use in block mode. The Channels will be moved to into the
rst few slots. All gaps marked as “unused” within the block will be fi lled by the
channels being moved up. The empty entries will then be collected at the end of
e block.
Page 20
19
Automatic search
The automatic search function fi nds any newly available TV and radio channels. These new
channels can be added to the existing List.
erforming an automatic search
elect the ‘Search’ option in the “Channel List” / “Channel Search” menu, available from
th
e
main men
u.
ait while the unit searches. Technical details are displayed, giving a visual indication of
ow the search is progressing.
hen the search is completed the select channel window will be displayed.
S
elect c
hann
els
window
This page contains the existing channel list on the left and the list of newly found channels on
he right. To change between TV and radio channels, use the TV and RADIO buttons. To move
etween the lists use the SWAP button. To edit a channel, select it from one of the lists and press
K, then choose an option from the menu which appears.
In operations where channel entries are to be added to the channel list, the cursor is moved to
he left hand window and you are then required to select the target position with the OK button.
:
If the channel list is empty before the scan is performed the results will automatically be copied into the left hand list
.
The following options are available for found channels (right hand list):
Activat
e
View channe
l
opy abov
e
opy the selected channel into the channel list. Following programs will be
ushed down to make room
.
opy ove
r
opies the selected channel onto an existing entry in the channel list. The old
entry is then written over.
The following menu options are available for entries in the existing channel list (left hand list)
:
Activat
e
View channel
estor
e
This option prevents updates to channels, which have been detected during the
can and that already exist in the channel list. Channels that will be updated
re highlighted in green in the channel list.
Deletes a channel from the channel list. The following channels move up to take
over the new space.
Delet
e
Deletes a channel from the channel list. The entry will be marked as unused in
he list and numbering of other channels will remain unchanged
.
After entering the new channels into the channel list according to your preferences press EXIT.
A box will appear asking if you wish to save the changes (press OK), or if you don’t wish to save
press SWAP), or to continue editing (EXIT button
).
1.
2.
3.
Page 21
20
Signal strength indicator
The signal strength indicator can be found in the sub menu “Extras” from the main menu
.
The indicator gives an estimation of the signal strength for a particular channel, measured in dB.
ote:
T
h
e signal strength is not only dependent on your antenna but also the strength of the channel which is being
ransmitted. This can be affected by obstructions such as trees, buildings and weather. Please take this into
consideration when positioning your antenna.
ntenna adjustment
To simplify antenna adjustment the signal strength is displayed. In addition the INFO button
can be used to invoke (and hide) a zoomed view of the signal level, so that is readable from a
istan
ce.
Page 22
21
Games
Two games have been included with the receiver. These games can be found under “Extras” in the
main men
u.
locks
The object of the game “Blocks” is to strategically place falling blocks so as to leave as little
em
pty
, unused space as possible. As a row becomes full it disappears and the rows above it move
own. Points are achieved for every block which is moved into place, and every row which is
eliminated. The game is over when there is no more space left in which to place the blocks from
he top of the screen
.
To place the blocks use the following buttons:
OK / P
+
Turn the blocks (counter clockwise
)
Push the block to the le
ft
Push the block to the right
–
Allow the block to fall fast
er
Sna
ke
The object of the game “Snake” is to control a hungry snake for as long as possible, while eating
he food that appears on the screen. Don’t let the snake hit a wall or eat through its own tail! As
y
ou progress further, the snake will speed up making it more diffi cult to control
.
P+ / P– / + /
–
hange the direction of the snake’s travel
Page 23
22
TROUBLESHOOTING
Problem Possible Reason Possible Solution
No Powe
r
Defective lea
d
heck lead for kinks / cut
s
No reception, ‘no signal’
nit has not
bee
n tun
ed
llow installation
nstructions
Ant
e
nna not connect
ed
nsure proper connectio
n
issing ChannelsBroa
d
cast channels diffe
r
rom preset channel lis
t
estore factory defaults an
d
elect “other” as locatio
n
Signal too wea
k
heck your antenna and leads.
onsider a signal amplifi er or
nsult an antenna installer
.
Picture breaks up (pixelation)
on some channels or displays
‘no signal’
Signal too wea
k
heck your antenna and leads.
onsider a signal amplifi er or
nsult an antenna installer
.
Signal too stron
g
If you are using a signal
amplifi er, the signal may be
ted too much. Turn down
e amplifi er.
Picture breaks up when lights
/
air con switched on
Antenna cable picking u
p
nterference from internal
power cables due to ba
d
wiring
nsure all antenna cable i
s
o RG6 Quad standard. If in
oubt, consult an antenna
nstaller. Re-wiring may be
a
ry.
Picture black and white Wrong video output selecte
d
Set signal output to matc
h
y
our connection, using
nstallation instruction
s.
Remote control not workin
g
Dead batteries
eck and replace batterie
s
Direct sunlight
remote in sha
de
No Audi
o
Volume low / mute enable
d
heck volume / mute on
rem
ote
Cannot get TV channels, only
isplays Radi
o
In Radio mode
ress TV on your STBX5C
remo
te
Does not display Closed
Caption
s
Program does not support
Closed caption
s
heck guides for CC supported
rograms
I
f th
e receiver does not function properly after checking it, please contact our Wintal
roubleshooting help line on
300 662 946 Do not attempt to make repairs on this unit as there
s danger of electric shock and will void your warranty.
Page 24
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
TROUBLE SHOOTING HELP LINE
1
300 66
2
9
4
6
C
U
S
T
O
M
E
R
C
A
R
E
C
E
N
T
R
E
CUSTOMER
CARE CENTRE
Customer Care Centre
562 Spencer Street, West Melbourne
VICTORIA 3003
this product is warranted for
month
s
from the date of purchase.
ubject to the conditions of this warranty, the Customer Care Centre will perform
necessary service on the product without charge for parts, or labour if, in the opinion
f the manufacturer/ manufacturer’s agent, the product is found to be faulty within
the warranty perio
d.
e warranties hereby conferred do not extend to any costs associated with the
elivery, handling, freighting or transportation of the product or any part thereof
r replacement of and do not extend to any damage or loss occurring during, or
associated with transit
.
f warranty service is required you should
:
Telephone the Customer Care Centre on 1300 662 946
Provide a copy of your purchase receipt that shows retailers identity an
d
date of purchase
.
Send or bring the product to your Customer Care Centre.
Please note that freight to and/or from your Customer Care Centre
must be arranged by you.
is warranty only applies if the product has been installed and used in accordance
with the manufacturer’s recommendations (as noted in the operating instructions)
under normal use and reasonable care. The warranty covers normal domestic use only
an
d d
oes not cover damage, malfunction or failure resulting from use of incorrect
oltage, accident, misuse, neglect, build-up of dirt or dust, abuse, mis-adjustment
customer controls, mains supply problems, thunderstorm activity, infestation
y insects or vermin, tampering or repair by unauthorised persons (including
unauthorised alterations
)
, exposure to abnormally corrosive conditions or any foreign
ject or matter having entered the product
.
Page 25
DON’T LOSE YOUR PROOF OF
PURCHASE!
STAPLE IT HERE.
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