Winning Home WH100012 User Manual

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M1 & M1-G Cross Platform Controller

USER’S GUIDE

This manual describes operation using KP1, KP2, KP3 keypads. The M1 Navigator touch screen keypad is covered separately.

REV2

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M1 Cross Platform Control - User Guide

Congratulation on purchasing one of the most advanced security systems on the market.

This system consists of a main control unit, one or more keypads, and various contact sensors and detectors. The control unit is generally placed in an out of sight location such as a closet, utility room, etc. It houses the main electronics and a backup battery for standby power. Ordinarily, there is no reason for anyone except the installer or service personnel to have access to the control unit.

Keypads are the primary user interface, and they display the current system status using their LCD screen and LED lights. Keypads also produce audible feedback at appropriate times. Generally speaking, a keypad is installed adjacent to any primary entry/exit door(s).

THIS MANUAL IS PROVIDED TO ACQUAINT YOU WITH THE OPERATION OF THE SYSTEM AND HELP YOU BECOME PROFICIENT WITH IT’S OPERATION. ALL USERS SHOULD READ AND FOLLOW THE INSTRUCTIONS AND CAUTIONS IN THIS MANUAL. FAILURE TO DO SO COULD RESULT IN THE SYSTEM NOT WORKING PROPERLY. KEEP THIS MANUAL IN AN EASY TO ACCESS LOCATION. READ AND FOLLOW THESE INSTRUCTIONS CAREFULLY. IF YOU DO NOT UNDERSTAND ANY PORTION OF THIS MANUAL OR IF YOU HAVE ANY QUESTIONS ABOUT YOUR SYSTEM, CONTACT THE INSTALLING COMPANY FOR ASSISTANCE.

PLEASE BE AWARE OF THE FOLLOWING:

The level of security obtained is directly related to two major factors.

1. The quantity, quality, and placement of sensors attached to this system.

2. The knowledge and operating skills that you have of the system, including but not limited to the weekly testing of the complete system.

Important notes when preparing a security/safety plan for your home or business:

1. This system is an electronic device and like any electronic device is subject to failure or malfunction.

2. This system will not work without power.

3. This system should be tested weekly.

4. Audible warning devices will need to be loud enough, wired correctly, and properly

placed to provide adequate notication of an alarm event.

5. Smoke and heat detectors may not detect smoke and heat in all situations.

6. Only qualied security professionals should install and maintain this system.

7. It may be possible to arm this system WITHOUT the backup battery connected or with less than an adequate charge. Weekly testing of the system with AC Power removed should be performed to verify that the battery is connected and adequately charged.

8. Care should be taken after testing to make certain that AC Power is restored.

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CONTENTS

Understanding The Keypad ...............................................................................4

System Notes ....................................................................................................6

Operating The System .......................................................................................7

User Codes .............................................................................................................. 7

Checking the Ready Status ...................................................................................... 7

Arming in the “Away” Mode ..................................................................................... 8

Arming in the “Vacation” Mode ................................................................................ 8

Arming in the “Stay” Mode ........................................................................................ 8

Auto Stay Arming ..................................................................................................... 9

Using the Quick Arm ................................................................................................ 9

Changing Stay Modes While Armed ......................................................................... 9

Bypassing Zones .................................................................................................... 10

Quick Bypassing of Violated Zones ........................................................................ 10

Disarming and Resetting the System ......................................................................11

Alarm Acknowledgments ........................................................................................ 12

Troubles .................................................................................................................. 12

Chime Mode, Turning On and Off ..........................................................................13

Keypad Menus.................................................................................................14

Menu 1-View/Control Automation Functions ..........................................................14

Menu 2-Reset Smoke Detectors ............................................................................ 16

Menu 3-Walk Test Area (zones) ............................................................................. 17

Menu 4-View History Log ....................................................................................... 17

Menu 5-View (Zone) Status .................................................................................... 18

Menu 6-Change User Codes .................................................................................. 18

Menu 7-Automation Custom Settings ..................................................................... 19

Menu 8-System Settings ........................................................................................ 19

Operation by Telephone ..................................................................................21

Fire Safety & Maintenance ..............................................................................23

Silencing a Fire Alarm ............................................................................................ 23

Resetting Smoke Detectors .................................................................................... 23

Acknowledge/Reset an Alarm ................................................................................ 23

Household Fire Safety Audit ................................................................................... 23

Emergency Evacuation Plans..........................................................................24

System Testing ................................................................................................25

FCC Statements (Part 15 & 68).......................................................................26

Glossary ..........................................................................................................27

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Understanding The Keypad

Ready Light - This light will be ON when all burglar zones are secure and the system

is OK for arming. If this light is OFF, one or more zones are violated (not secure). For maximum security, all zones should be secured before the system is armed. If this light is FLASHING, it indicates that the system may be Force armed. Refer to the last paragraph under “Checking the Ready Status on page 7 for more information.

Armed Light- This light will be ON when the system is armed. The mode of arm will be indicated by the LCD display and the Exit or Stay lighted pushbuttons. This light will be OFF when the system is disarmed.

Exit Key - This is a lighted key. When the Armed light is ON and this Exit light is ON, the system is armed in Away (not occupied) mode. All perimeter sensors and interior motions will be active.

Stay Key - This is a lighted key. When the Armed Light is ON and this Stay light is ON, the system is armed in Stay (occupied) mode. Only perimeter doors and windows will be active. Interior motions will not be active.

Chime Key - This is a lighted key. When the Chime Light is ON, a tone or announcement will be heard when certain zone(s) are opened. If OFF the chime mode is off.

Bypass Key - When the Bypass Light is ON, one or more zones have been excluded or bypassed. If OFF”, no zones are bypassed.

* Key - This key serves as a clear or reset key. If an error is made while entering digits,

pressing this key clears the error. Three presses is a master clear.

# Key - This key is currently a duplicate of the Bypass key.

MENU Key - This key is used to access the extended user menus.

Function Keys F1 thru F6 - Each key is independently programmable and lighted.

The activation as well as the lighting is programmed by the installer for special events or conditions such as Fire, Police, or Medical emergency activation. However, these keys may also be used for non-alarm type applications such as: gate or door openers, lights, irrigation controls, etc. Activation may be programmed for single or double press, which helps prevent accidental activation. If double press is programmed, it will also be possible to activate the key by pressing and holding it for at least 2 seconds.

See explanation of Emergency Activation Keys on opposite page.

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Note: As there are several keypad models available; your keypad may differ in appearance and have different keys to the model shown here.

The MENU key may be labelled the ELK key on some keypads.

Fire - If enabled, this key activates the local re alarm audibles and reports the alarm to

a central monitoring center, if monitoring is included as part of the system. This type of activation is generally programmed for double press or press and hold for 2 seconds.

Police - If enabled, this key activates either a silent or audible police/holdup alarm, depending on how the installer programmed it. It can also send a report to a central monitoring center, if monitoring is included as part of the system. This type of activation is generally programmed for double press or press and hold for 2 seconds.

Medical - If enabled, this key activates a medical alarm condition and sends a report to a central monitoring center, if monitoring is included as part of the system. This type of activation is commonly programmed for double press or press and hold for 2 seconds.

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System Notes

Central Monitoring Station: _______________________________ Acct. # ______

Installation Company: _______________________________________________

Exit Delay 1 Timer in seconds: _______ Exit Delay 2 Timer: _______

Entry Delay 1 Timer in seconds: _______ Entry Delay 2 Timer: _______

Burglary Alarm (Audible) Cutoff Timer in minutes: _______

Fire Alarm (Audible) Cutoff Timer in minutes: _______

User Code Digits 4 digits ____ or 6 digits ____

F1 Key Function: _______________________ Single Press? Y or N Silent? Y or N

F2 Key Function: _______________________ Single Press? Y or N Silent? Y or N

F3 Key Function: _______________________ Single Press? Y or N Silent? Y or N

F4 Key Function: _______________________ Single Press? Y or N Silent? Y or N

F5 Key Function: _______________________ SinglePress? Y or N Silent? Y or N

F6 Key Function: _______________________ SinglePress? Y or N Silent? Y or N

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Operating The System

Read this entire section before attempting to operate the system.

User Codes

<> User Codes are required for arming, disarming, and to authorize certain features

of your system. User codes can be either 4 or 6 digits (refer to System Notes).

<> If a mistake is made while entering a user code, press the asterisk key and enter

the code again.

<> To prevent someone from hunting for a code the system can be set to temporarily

lockout the keypad after repeated incorrect codes. Consult your installer or installation record sheet for the number of incorrect attempts allowed.

Checking the Ready Status

<> When the Ready light is off, one or more zones are violated. The display will show

“Not Ready x Zn” where the x represents the number of violated zones. The system cannot be armed until you secure or bypass the violated zone(s).

<> To identify violated zones, press the UP arrow key repeatedly to view each zone

by name and number. If a zone is programmed as bypassable, you may bypass it (permanently exclude it) for the immediate arming cycle by pressing the Bypass key + zone number + the Bypass key again. The display will show “Ready w/Bypass” once the system is ready to be armed. The Bypass key may require the entering of a user code with an appropriate authority. NOTE: Zones not programmed as bypassable must be secured before the system can be armed.

<> When the Ready light is on steady the alarm system is ready to be armed. The

display will show “Ready to Arm”.

<> If the Ready light is ashing, it indicates the system can be armed even though

one or zones are violated. This only occurs if the violated zones are programmed as force-armable. Arming will temporarily exclude these violated zones from the system. If a force armed zone becomes secure while the system is armed, it will automatically become live, meaning that it can activate an alarm if violated. This feature is handy for a garage door. The system can be armed while the door is up. After backing out of the garage and closing the door, the garage door will become normal and it will be re-included into service.

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Arming in the “Away” Mode

Away mode arming is the highest arm level, intended for use when the premises is unoccupied. Both perimeter and interior zones will be armed.

The Ready light must be on or ashing for the alarm system to be armed.

Secure all protected doors and windows.

1. Enter a User code.

2. The Armed and Exit lights will illuminate and the exit tone will start.

4. Leave the premises during the exit delay.

5. At the end of the exit delay the alarm system will be armed Away.

During the last 10 seconds of the exit delay time the exit tone will beat faster to warn you that the time is about to expire. If you feel that you will be unable to get out and close the exit door in time we recommend that you return to the keypad, disarm, and rearm.

Arming in the “Vacation” Mode

Vacation mode is a second level of Away mode. It can be used to activate energy saving automation features when the building will not be occupied for an extended period of time. After arming, pressing the Exit button at any time during the exit delay time to change the armed mode to vacation.

Arming in the “Stay” Mode

Stay mode arming is intended for use when the premises is occupied. All perimeter doors and windows are armed, and all interior zones are excluded.

Secure all protected doors and windows.

1. Enter a User code.

2. The Armed and Exit lights will illuminate and the exit tone will start.

3. Press the Stay key. The key will light up. All interior zones will be

excluded and the exit tone will be silenced. Delayed entry/exit zones will still be delayed.

4. (Option, may not be enabled) Additional presses of the Stay key may allow scrolling to different modes of Stay arming if enabled by your installer. Additional modes are Stay Instant, Stay Night, and Stay Night Instant.

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Auto Stay Arming

(Optional) If this feature was enabled by your installer, it will automatically change the arm mode from Away to Stay if you none of the perimeter delayed doors are opened during the exit delay countdown time.

Secure all protected doors and windows.

1. Enter a User code.

2. The Exit key will light and the exit tone will start.

3. As long as you don’t open or exit through any delayed doors, the Stay

light will come on and the Exit light will go off at the end of the exit delay time. The system is now armed in the Stay mode.

Using the Quick Arm

(Optional) If this feature was enabled by your installer, it will allow arming in either the Away or Stay modes without having to enter your user code. For security reasons however, a user code is always required to disarm.

Secure all protected doors and windows.

1. Press the Exit or Stay key.

2. The Armed and mode light (Exit or Stay) will illuminate just as if you

had entered your user code.

Changing Stay Modes While Armed

(Optional) If this feature was enabled by your installer, it permits various levels

of Stay mode arming to be enabled (scrolled) without having to rst disarm the

system. The additional Stay mode arming levels may include: Instant, Stay Night, and Stay Night Instant.

1. Press the Exit or Stay key.

2. The Armed and mode light (Exit or Stay) will illuminate just as if you

had entered your user code.

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Bypassing Zones

(Optional) Manual bypassing of a zone will exclude it from the system for the immediate arming period. * [see notes below] Once the system is armed, zone(s) that are bypassed will not be able to activate an alarm. The bypass will remain in effect until: a) the zone bypass is cancelled, or b) the system is disarmed. The Bypass key will be lighted whenever a zone is bypassed.

To bypass a zone:

1. Press the Bypass key.

2. Enter the number of the zone you wish to bypass.

3. Press the Bypass key again.

4. The Bypass light will light up if the bypass is accepted. However, if

the zone is non-bypassable an error tone will be heard.

Quick Bypassing of Violated Zones

(Optional) The Quick Bypass feature allows you to bypass all violated zones with a minimum number of keystrokes. * [see notes below]

To quick bypass any violated zones:

1. Press the Bypass key.

2. Enter 999

3. Press the Bypass key again.

4. If the quick bypass is accepted the Bypass light will be illuminated.

However, if any of the zones were non-bypassable an error tone will be heard.

* Only zones that have been programmed as bypassable can be bypassed. * Bypassing may additionally require a user code that has been enabled with the user bypass option.

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Disarming and Resetting the System

After entering the premises through one of the assigned Entry delayed zones, the keypad will sound a continuous entry delay tone. The keypad will display a count-up of the programmed entry delay time. Refer to the System Notes for the amount of entry time available.

Disarming

1. Proceed directly to the keypad.

2. Enter a valid user code.

3. The entry delay tone should stop.

4. When the Armed light turns off the alarm system is disarmed.

If a valid user code is not entered before the entry delay time expires, an

alarm will occur. If this should occur proceed as follows:

Disarming and Silencing After an Alarm

1. Proceed directly to the keypad.

2. The display will show the alarm type and rst zone that tripped.

3. Enter your user code.

4. The entry delay tone should stop.

5. When the Armed light turns off the alarm system is disarmed.

After an alarm has been silenced by a valid user code, the display will continue to show the alarm type and zone until a valid user code is entered a second time. This “Acknowledgment” is designed so that the user sees what caused the alarm after things are quieted.

Disarming and Silencing During an Alarm

1. Proceed directly to the keypad.

2. The keypad display will show the type of alarm.

3. Enter a user code.

4. The keypad entry tone and the alarm siren/bell will stop.

5. When the Armed light turns off the alarm system is disarmed.

6. If you are certain the alarm was accidental, contact the Central Monitoring Center to avoid a false dispatch of the authorities.

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Alarm Acknowledgments

To acknowledge the alarm and reset the system:

1. Enter a user code.

2. The alarm/condition will clear from the keypad display.

Troubles

There are many different types of trouble conditions that can be annunciated by the system including the following:

Trouble Conditions

AC Power Failure Low Backup Battery Telephone Line Fault Fire Alarm Trouble Missing Keypad, Expander (Zone or Output) Communications Fail

Troubles are annunciated by an intermittent beeping from the keypad and a display of the Trouble condition(s). The beeping may be silenced by pressing the asterisk * key but the trouble must be acknowledged before any other keypad operation may continue.

Acknowledging a Trouble condition:

1. Enter a user code.

2. Until the trouble condition is resolved, the keypad will momentarily

ash the condition along with the normal keypad information. If a new

Trouble should occur, the keypad beeping will resume.

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Chime Mode, Turning On and Off

Chime is a function which can provide an audible alert whenever certain doors, windows, or other selected zones are violated. The ideal application is for annunciating whenever someone enters or leaves the premises through a normal doorway. However, it can also be used to annunciate abnormal access to and restricted areas. There are four different selections for the Chime feature, Tone, Voice, Tone/Voice, and Off.

When the Chime mode is On, the Chime key will be lighted.

To turn the Chime mode Off:

1. Press the Chime key one time.

If the Chime mode is off, the Chime key will be dark (not-lighted).

To turn the Chime mode On:

1. Press the Chime key one time to select the Chime Tone mode.

2. Pressing the Chime key a second time within ~30 seconds of the last

press will select the Chime Voice mode.

3. Pressing the Chime key a third time within ~30 seconds of the last press will select the Chime Tone/Voice mode.

4. Pressing the Chime key a fourth time within ~30 seconds of the last press will once again turn the Chime mode Off.

Only your installer has be ability to program which doors, windows,

etc. (zones) will be included in the Chime mode.

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Keypad Menus

This section explains the use of the most commonly used keypad menus. For additional instruction, consult the installation company. To reach the keypad menus press the center navigation key labeled “MENU”. A user code may be required depending on how the control is programmed. The four arrow keys around the MENU key are used to scroll, backup, etc. For example, press the UP arrow key will step to menu 2. Entering a number from 1 to 9 will jump directly to that menu. Press the RIGHT arrow key to select a menu.

Menu 1-View/Control Automation Functions

Allows operation of many powerful automation capabilities such as: activation of individual or group lights, irrigation sprinklers, pumps, gates, etc. There are 6 sub menus: Tasks, Lighting, Outputs, Temperature Sensor, Keypad Temperature, and Thermostat Temperature.

1. Press the MENU key and enter a user code if required.

2. Press the RIGHT arrow key to select menu 1.

3. The rst of 6 sub menus; “1-TASKS” will be displayed. Each press of the UP arrow key will scroll through the other sub menus.

4. When the desired menu displays, press the RIGHT arrow to select.

1-TASKS Can simplify or automate one or more events or actions associated with an otherwise manual task. Example: “Water the Lawn” could turn on sprinklers for a time period. The state of each task can be viewed and turned On or Off. “Welcome Home” could turn on one or more lights to a level of On, Off, Dim, etc. so that a room will look warm and inviting.

To view the state of a TASK, or to control it:

1. Starting from the “View/Control Automation Functions” menu, locate the Tasks screen and press the RIGHT arrow key to select.

2. Use the UP or DOWN keys to scroll through the list of available tasks, viewing the state of each one as it displays. To jump directly to a

specic task, enter it’s 2 digit number. (see note on next page)

3. Press the # key to toggle the state of a displayed task. E.G.: If the state is On, pressing # will turn it Off.

4. To backup or select another sub menu press the MENU key. To exit out completely from the user menus press the * key.

2-LIGHTING Provides the ability to view and control lights or appliance type

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devices. Each lighting device must be programmed and installed before it can actually do anything. An example of a lighting device is: “Porch Light”, which could be a powerline carrier lamp module or switch controlled independently from this lighting menu, or from the inclusion in a programmed task.

To view the state of a LIGHTING device, or to control it:

1. Starting from the “View/Control Automation Functions” menu, locate the Lighting screen and press the RIGHT arrow key to select.

2. Use the UP or DOWN keys to scroll through the available lighting

devices and view their current state. To jump directly to a specic

lighting device, enter it’s 3 digit number. (see note on next page)

3. Press the # key to toggle the state of a displayed lighting device. E.G.: If the state is On, pressing # will turn it Off.

4. To backup or select another sub menu press the MENU key. To exit out completely from the user menus press the * key.

3-OUTPUTS Provides the ability to view and control individual outputs. An output may be a relay used to signal or switch a device On or Off. Outputs

are not necessarily a physical form. Outputs must rst be assigned and

programmed by the installer before you can utilize them in this menu. A relay might be used to control a Pool pump motor. When this output is On the pump would be running. When the output is Off the pump would be off.

To view the state of an OUTPUT, or to control it:

1. Starting from the “View/Control Automation Functions” menu, locate the Outputs screen and press the RIGHT arrow key to select.

2. Use the UP or DOWN arrow keys to scroll through the list of available

outputs and view their current state. To jump directly to a specic

output, enter it’s 3 digit number. (see note below)

3. Press the # key to toggle the state of a displayed output. E.G.: If the state is On, pressing # will turn it Off.

4. Press MENU to backup or select another sub menu. Press * to exit.

4-TEMPERATURE SENSORS Provide the ability to read remote temperature sensors, if installed. Press the RIGHT arrow key to select this menu, then press the UP or DOWN arrow keys to scroll through the list of available sensors. To jump directly to a particular sensor enter it’s two digit number. The current temperature will be displayed. Press the * key to exit.

5-KEYPAD TEMPERATURE SENSORS Provides the ability to read the inside temperature sensors in any M1KP keypad. Press the RIGHT arrow key

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to select this menu, then press the UP or DOWN arrow keys to scroll through the list of available keypads. To jump directly to a particular keypad enter it’s two digit number. The current temperature at the keypad will display. Press the * key to exit.

6-THERMOSTATS If HVAC thermostats are connected their current temperature may be read from this menu. Press the RIGHT arrow key to select this menu, then press the UP or DOWN arrow keys to scroll through the list of available thermostats. To jump directly to a particular thermostat enter it’s two digit number. The current temperature is displayed. Press the * key to exit.

NOTE: To reduce scroll time, the keypad only displays the entities: Tasks, Lights, Outputs, Temperature Sensors, Keypads, and Thermostats which are installed, programmed, and selected to “show” on the keypad. This is done by the installer and can be changed as new equipment is added. It is also possible to enter a 2 or 3 digit number and jump to ANY entity, even those NOT selected to “show”.

Menu 2-Reset Smoke Detectors

This is used to reset latched smoke detectors following a Fire alarm trip. When a Smoke Detector causes an alarm it’s output circuitry will latch ON to provide

a visual identication. IMPORTANT: It will be necessary to reset the smoke

detector circuitry following an alarm in order for any subsequent Fire alarms to be detected.

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1. Press the MENU key. Enter a user code if prompted.

2. Use the UP or DOWN arrow keys to nd “2-Reset Smoke Detectors”.

3. Press the RIGHT arrow key to select this menu.

4. The keypad will display “5 Seconds Smoke Output Reset”.

5. Two beeps from the keypad indicates that the reset is complete. The keypad will automatically return to the main display.

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Menu 3-Walk Test Area (zones)

Permits a local test of all zones assigned to the system/area. No alarms or troubles are reported during a walk test.

To perform a walk test:

1. Press the MENU key. Enter a user code if prompted.

2. Press the UP arrow key to nd: “3-Walk Test.”

3. Press the RIGHT arrow key to start the test.

4. The keypad will display: 000of016 Tested

A1-Violate Zones

The top right hand number is the active zones on the system. The left

hand number is the number of zones that have tested.

5. Proceed to walk the building and trip every zone. As each zone is tripped it’s name will appear on the bottom line of the display.

6. Continue walk testing until each zone is tested as indicated by the top left hand number being the same as the number to it’s right.

7. When nished press the * key to exit back to the main display.

Menu 4-View History Log

The history log stores the most recent system activity with a time date stamp.

To view the event history log:

1. Press the MENU key. Enter a user code if prompted.

2. Press the UP arrow key to nd: “4-View History Log.”

3. Press the RIGHT arrow key to select this menu.

4. The keypad will display: L001:xx/yy hr:mn

<event desc> 00#A$

xx/yy = month & date hr:mn = hour & min. 00# = zone or user code A$ = area or partition.

6. Press the UP arrow to scroll to earlier events. To locate an earlier event try entering a 3 digit number to jump around in the log.

7. To backup or select another sub menu press the MENU key. To exit out completely from the user menus press the * key.

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Menu 5-View (Zone) Status

This allows a comprehensive viewing of the status for all area zones

1. Press the MENU key. Enter a user code if prompted.

2. Use the UP or DOWN arrow keys to nd “Menu 5-View Status”.

3. Press the RIGHT arrow key to select this menu.

4. The rst zone is displayed with it’s current status and name. Press

the UP arrow key for the next zone or press the DOWN arrow key for the previous zone. To jump directly to a particular zone enter it’s three digit number.. I.E.: To jump to zone 16 enter “016”.

5. When done, press the * key to exit back to the menu selections.

Menu 6-Change User Codes

A Master Level User Code is required to change User Codes.

1. Press the MENU key. You must enter a Master Level User Code.

2. Press the UP arrow key to nd: Menu 6-Change User Codes.

3. Press the RIGHT arrow key to select this menu and use the UP arrow

to locate a user OR enter 3 digits to jump to a specic user.

5. The keypad will display: 001:Sel Chg

{name of User}

6. To change the code press the RIGHT arrow and enter the new code digits. Codes are either 4 or 6 digits in length, depending on how the installer set up the programming. Refer to the System Notes.

7. If the code is accepted the keypad beeps 3 times. If a long error tone is heard the keypad will display: “Code Not Authorized”. Press the RIGHT arrow to “Redo” and repeat step 6 using different digits.

8. To change or edit a name press the RIGHT arrow key followed by the DOWN arrow key. The cursor starts in the lower left corner. Select each letter using number keys 1 thru 9. E.G.: Each press of the 5 key will produce: J, then K, then L, and then 5. To move to the next letter press the RIGHT arrow. For a space press the Chime key. To delete a character press the Bypass key. For upper case press the UP arrow then select a letter. For lower case press the DOWN arrow.

When nished, press MENU key to save the name.

9. To back up to another user or to select another menu press the MENU key until the correct display is shown.

10. To exit all the way back to the main display press the * key.

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Menu 7-Automation Custom Settings

(Requires Master Level User Code) The installer can assign certain automation functions with the capability to change or modify their start date (mm/dd), start time (hr:mn), or time duration (00000 secs) settings from this menu. This menu displays a text description of the function along with it’s current setting.

1. Press the MENU key and enter a Master Level user code.

2. Press the UP arrow to nd: “7-Automation Custom Settings”

3. Press the RIGHT arrow key to select this menu.

4. The keypad will display: US01:=hr:mnTIME

5. To select another available function press the UP arrow.

6. To change the displayed value, press the RIGHT arrow and enter the number of digits according to the displayed format.

7. To backup or select another sub menu press the MENU key. To exit all the way back to the main display press the * key.

Menu 8-System Settings

(Requires a Master Level User Code) With the exception of “Set Sys Clock”, this menu is primarily used by a service technician. It has 8 sub-menus.

81-SET SYS CLOCK (24 hr. format) Enter a number from 1 to 7 for the Day. ie:1=Sun, 2=Mon, etc. Move to Month/Day/Year with the RIGHT arrow and enter 2 digits for month, 2 for date, and 2 for year. The cursor will move to Hour/Min. Enter 2 digits for hour and 2 for minutes using military format. If a mistake is made, press the RIGHT or LEFT arrow to edit. When done, press the MENU key to save. To exit from user menus press the * key.

82-OUT1 VOICE ADJUST VOLUME There are 8 volume level settings for the internal speakers (Output 1) on non-alarm messages. MAY BE LOUD!!

83-KEYPAD ADJUSTMENTS There are 3 keypad adjustments: Beep Tone, Volume, and Backlight Level. Option 1: Set Keypad Beep Tone There are 9 settings (0-8). Option 2: Set Keypress Beep Volume There are 7 levels (1-7) plus Off (0). Option 3: Set Backlight Level There are 9 backlight levels (1-9) plus Off (0). The keypad dims to this setting after 30 seconds of key press activity.

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84-SYSTEM TESTS Allows Battery Test, LCD Test, & Communicator Test. Option 1: Battery Test Places the battery under load for 30 seconds. Battery voltage and system current will be displayed. If the voltage falls below 12.2V, a Low Battery trouble will occur. Replace the battery and repeat test to clear.. Option 2: LCD Test Briey turns on all the keypad’s display pixels. Option 3: Communicator Test There are 3 sub-options:

- Silent Test: Sends a communicator test using the rst phone number that is programmed with a test code. The test aborts if no telephone numbers are programmed with a test code. No noise or tones will be heard.

- Audible Test: Same as Silent Test except the dialing and communicator

tones will be heard over the internal speaker(s) for the Installer’s benet.

- Monitor (Buttset) mode: This causes the internal speakers to activate during any subsequent communicator activity. It cancels itself at midnight or can be manually cancelled by pressing the * key three times in a row.

IMPORTANT: NEVER TEST THE COMMUNICATOR WITHOUT FIRST NOTIFYING THE MONITORING STATION!

85-CONNECT RP REMOTE PROGRAM Do Not Use except under guidance of the installation company. There are two options: Option 1: Pickup on Existing Call The system picks up the phone line and take over an established voice connection for a quick programming change. Option 2: Dial out to Remote Computer The system picks up the phone line and dials the remote computer. It must be set to expect the call.

86-SYSTEM DIAGNOSTICS This is expressly for use by a service technician. There are four options: Option 1: Data Bus Errors Display the device type and any error retries accumulated since the last power-up. Option 2: System Voltage/Current Displays the system’s voltage and approx. current draw from the power supply. Option 3: Zone Voltage Displays the voltage and digital level of a zone, including the low and high thresholds. Option 4:Last On Hook Telephone Displays the telephone line voltage during the last on-hook state.

87-CUSTOM MESSAGE RECORD The installer can assign up to 10 custom recordable messages to be used with the telephone voice remote and/or dialer. Detailed instructions are contained in the installation manual. Consult your

installer for specic instructions on what messages (if any) may be recorded

and for the step by step instructions to record them.

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M1 Cross Platform Control - User Guide

Operation By Telephone

The system may be optionally controlled from a Telephone using push-button “tone” commands. (Some older telephones may not be able to use this function) Consult the installer to determine if this option is available. If available, the control may be operated from an inside telephone, an outside telephone, or both. Both methods will be discussed in detail below.

Operation from an Inside Telephone:

1. Lift the telephone and listen for dial tone.

2. Press * * * to alert the control. The control will pick, disconnect the phone line and dial tone, and announce: “Please enter security code”.

3. Enter a valid user code. If code is correct the control should announce: “Access Authorized”.

4. Enter a menu selection OR press 0 to hear the entire menu.

Operating from an Outside Telephone:

1. Dial-in to the phone number attached to the control. After a programmed number of rings the control should answer with four short beeps. If an answering machine picks up, wait for the message to quit and proceed as follows:

2. Press * * * to alert the control. The control will announce: “Please enter security code”.

3. Enter a valid user code. If code is correct the control should pickup announce: “Access Authorized”.

4. Enter a menu selection OR press 0 to hear the entire menu.

Menu Selections: Main menu options are underlined.

For Help press 0. A voice message explains the function of each key.

For Arm Status press 1. Allows the system to be armed or disarmed. Voice

messages will prompt you through the entire process.

For Automation press 2. Certain features of the system or premises may be controlled from this menu such as: Turning on a light, a pump, a sprinkler system, etc. Consult your installer. Follow the detailed prompts.

For Trouble Status press 3. If there are any system troubles such as low battery, AC power loss, etc., they will be announced. Follow the prompts.

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For Zone Status press 4. If the system is not ready this menu can be used to hear the status of any violated zones. Follow the prompts.

For Zone Status press 5. Future use.

For Zone Status press 6. Future use.

For Talk/Listen press 7. The system can be equipped with to permit talking

and listening to someone in the premises. Consult your installer.

To hang-up press 9. This is used to end the telephone remote control operation. The voice message will announce: “Hanging up, good-bye”.

* NOTE: If no response or key presses are heard by the control, the item or menu will be repeated once again. If no key presses are received within a $ second time frame the message “Hanging Up, Good-bye” will be heard and the control will then disconnect.

WHAT HAPPENS IF THE PHONE LINE IS BUSY? If the dialer is in use (such as during an alarm message report) then no dialtone will be heard and the offhook sequence will be ignored. The best thing to do at that point is to try again a later (when the dialer is free) or hold onto the phone and wait till dialer hangs up. When the phone line is released (idle) dialtone will again be heard and you can then enter the offhook sequence.

WHAT HAPPENS IF AN ALARM OCCURS? If the control is programmed to communicate alarms to a central monitoring station, it will automatically pick up the phone line and disconnect all calls when an alarm occurs. During this time period the telephone remote control will be inoperable. However, the installer my elect to program a communicator delay before dial time which would permit the telephone remote to function for a short time period immediately after an alarm. During this time it would be possible to enter the offhook sequence of * * * and enter all

the proper codes to disarm and/silence the alarm.

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M1 Cross Platform Control - User Guide

Fire Safety & Maintenance

If the re alarm activates, the siren or bell will pulse ON and OFF and the display will show “Fire Alarm”. Always follow your evacuation plan and leave the

building immediately, even if the a re condition is not apparent. If your system

is connected to a central monitoring station, an emergency report could be

sent to that center. If you discover the re alarm was in error, notify the central monitoring station to avoid an unnecessary response. If the re alarm sounds

at night or you have any doubt about whether the alarm is real, the safest response is to evacuate the building.

Silencing a Fire Alarm

To silence the alarm, enter a valid user code. The display continues to show “Fire Alarm” until you enter your user code again to acknowledge the alarm.

Resetting Smoke Detectors

Refer to Menu 2, page 16 for instructions on resetting Smoke Detectors.

Acknowledge/Reset an Alarm

After a re alarm is silenced the display will continue to show “Fire Alarm” until

the detectors are reset and the alarm has been acknowledged by entering of your user code a second time.

Household Fire Safety Audit

To reduce the risk of re, it is recommended that a household re safety audit be conducted and a re escape plan developed.

- Are all electrical outlets and appliances in a safe and working condition?

- Avoid overloading lighting and outlet circuits and inspect all cords periodically for damage or frayed conditions. Seek professional electricians assistance if you suspect any weaknesses or discover any conditions you deem unsafe.

- Are all ammable liquids stored safely in well ventilated cool areas and in proper safety containers? Avoid cleaning with ammable liquids.

- Are lighters, matches, and hazardous materials stored properly and out of reach of children?

- Are replaces and furnaces in good working order? Seek professional assistance and have these devices serviced and cleaned periodically.

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EMERGENCY EVACUATION PLAN

Emergency Evacuation Plans

Preparation of an evacuation plan Is of prime importance in re prevention. Establish a household emergency evacuation plan in the event of re. Refer to the Smoke Detector

instructions (or exact mounting, layout and spacing.

1 Evaluate possible escape routes from your home. 2 Select 2 escape routes from each room.

3 Rooms on the second oor should have a rope ladder Be sure it will reach the

ground. 4 Draw a sketch of your escape plan so everyone is familiar with it. 5 Practice your escape plan to assure that everyone knows what to do. 6 -

Establish a meeting place outside where your family is to report. Once you

have evacuated, the house do not return to a burning house.

7 Advise the local re authority that you have installed a re alarm system. 8 When the re alarm signals, LEAVE IMMEDIATELY. Do not stop for belongings. 9 If a re occurs, test the door. If hot, use your alternate route. If the door is cool,

brace your shoulder against it and open it cautiously. Shut the door to help

prevent the re and smoke from spreading. Crawl through smoke, holding your

breath. 10 Contact the Fire Department from a neighbor’s telephone. 11 Everyone including neighbors should be familiar with the Fire and Burglary

signals.

DINING

ROOM

FIRST FLOOR

FRONT

LIVING ROOM

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BEDROOMBATHKITCHEN

BEDROOM

BATH

HALL

SECOND FLOOR

BACK

FAMILY

ROOM

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M1 Cross Platform Control - User Guide

System Testing

To assure the proper working order, it is recommended that the system be tested once a week using the following procedure. CAUTION: If the system

Is monitored by a Central Monitoring Station, always contact them prior to performing this test.

Secure all protected doors and windows.

1. Enter a valid User code, followed by the Exit button.

2. The Armed and Exit lights will illuminate and the exit tone will start. At

the end of the exit delay the alarm system will be armed Away.

3. Trip the system by opening a protected window.

4. Conrm that the alarm sounding device (bell or siren) activates.

5. Disarm the system to silence the system and return to normal status.

To test the system while also testing the system standby battery:

1. Remove the AC transformer from the AC outlet. It may be necessary

to remove the restraining screw securing the transformer to the wall.

2. The keypad will display AC Trouble after a programmed time delay.

3. Activate the system using steps 1 to 7 listed above.

NOTE: Plug the AC transformer into the AC outlet after the test.

A manual battery load test may be activated without tripping the alarm.

1. Press the MENU key and enter a Master User Code.

2. Press the UP arrow key to nd: “8-System Settings.”

3. To select this menu press the RIGHT arrow key.

4. Press the UP arrow key to nd “84-System Test”.

5. To select this menu press the RIGHT arrow key. The Keypad will

display “1:Battery Test”.

6. To start the test press the RIGHT arrow key. The battery voltage and

current (amperage consumed by the system) will be displayed. The

battery is OK if it maintains a voltage above 12.2V for the test duration.

If a LOW BATTERY trouble occurs, the battery should be replaced.

Contact the installation company for service.

This control unit was manufactured under rigid quality standards. Maintenance is best performed by the installing company with trained service personnel.

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Notes

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Glossary

Area (Partition):

A room or section of a building having at least one Keypad and one or

more zones components. Components assigned to one area are separated and independently controllable from components assigned to other areas. For example: Only area 1 keypads can disarm or arm area 1 zones.

Automation Functions: A keypad menu which allows the user to control lights, relays, tasks, etc.

with the touch of a button.

Bypass: A process which allows a zone to be temporarily excluded from being

monitored or detected by the control.

Central Monitoring Station: A company which provides a 24 hour alarm monitoring service to receive

alarm reports from your alarm system.

Chime: An audible alert used to indicate when a zone is violated. The alert can

be a tone, voice, or both. Zones are selectable.

Duress Code: A special user code that can be used to disarm the system while silently

reporting an alarm signal to the Central Monitoring Station.

Event Log: A record of recent activity by the system. Arms, disarms, alarms, access,

troubles, etc. can be viewed with the date and time the occurred.

User Code: A four or six digit number that is sometimes required to identify and autho-

rize a person (User) to operate the system.

Zone: Generally consists of a single element such as a door, window, motion de-

tector, etc. of the system, making it possible to isolate a trouble or alarm condition for reporting and troubleshooting purposes.

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www.nesscorporation.com

NESS M1 USER’S MANUAL

REV2 National Customer Service Centre Ph: 1300 551 991

Document Part Number: 890-012 customerservice@ness.com.au

WARNINGS & NOTICES

Ness Corporation manufacturing processes are accredited to ISO9001 quality standards and all possible care and diligence has been applied during manufacture to ensure the reliable operation of this product. However there are various external factors that may impede or restrict the operation of this product in accordance with the product’s specification.

These factors include, but are not limited to:

1. Erratic or reduced radio range (if radio accessories are installed). Ness radio products are sophisticated low power devices, however the presence of in-band radio signals, high power transmissions or interference caused by electrical appliances such as Mains Inverters, Wireless Routers, Cordless Phones, Computers, TVs and other electronic devices may reduce radio range performance. While such occurrences are unusual, they are possible. In this case it may be necessary to either increase the physical separation between the Ness receiver and other devices or if possible change the radio frequency or channel of the other devices.

2. Unauthorised tampering, physical damage, electrical interruptions such as mains failure, electrical spikes or lightning.

3. Solar power inverters are a known source of electrical interference. Please ensure that this product and all associated cabling is installed at least 3 metres away from a solar power inverter and its cabling.

WARNING: Installation and maintenance to be performed only by qualified service personnel. CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries in accordance

with local regulations. ADSL NOTICE: ADSL broadband data can interfere with the operation of your alarm dialler. It is recommended that

a quality ADSL filter be installed as per the filter manufacturer's guidelines in premises with an alarm dialler installed.

All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ness.

Ness reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement.