Winmate R10L100-PMT2, R06L200-PMA1, R10L100-PMP3, R10L600-PMP1, R12T600-PML1 User Manual

Please read this instructions before operating the device and retain them for future reference.

Panel Mount Display

5.7~32”

User Manual

V1.0

For more information on this
and other Winmate products,
please visit our website at:

www.winmate.com

Document Part Number: 91521110101F

USER MANUAL CONTENTS

- 2 -

CONTENTS

PREFACE - 3 ­ABOUT THIS USER MANUAL - 8 ­CHAPTER 1: INTRODUCTION - 10 -

1.1 Product Features - 10 -

1.2 Package Contents - 11 -

1.3 Product Overview - 12 -

1.4 OSD Control Panel - 14 -

1.4.1 Control Buttons - 14 -

1.4.2 LED Indicators - 15 -

CHAPTER 2: INSTALLATION - 17 -

2.1 Wiring Requirements - 17 -

2.2 Mounting Guide - 18 -

2.2.1 Panel Mounting - 19 -

2.2.2 VESA Mounting - 20 -

2.2 Cable Mounting Considerations - 21 -

2.3 Connecting Power - 21 -

2.4 Connecting Peripherals - 22 -

2.4.1 VGA Connector - 22 -

2.4.2 HDMI Connector - 23 -

2.4.3 DVI Connector - 23 -

2.4.4 S-Video - 24 -

2.4.5 Composite Video - 24 -

CHAPTER 3: OPERATING THE DEVICE - 26 -

3.1 Turning on the System - 26 -

3.2 OSD Menu Navigation - 27 -

CHAPTER 4: TROUBLESHOOTING - 31 -

4.1 Troubleshooting Guide - 31 -

APPENDIX A: FREQUENCY TABLE - 33 ­APPENDIX B: REMOTE CONTROL SET COMMAND - 35 ­APPENDIX C: REMOTE CONTROL GET COMMAND - 37 -

USER MANUAL PREFACE

- 3 -

PREFACE

Copyright Notice

No part of this document may be reproduced, copied, translated, or
transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the prior written permission of the original manufacturer.

Trademark Acknowledgement

Brand and product names are trademarks or registered trademarks of their
respective owners.

Disclaimer

We reserve the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in
order to improve design and/or performance. We assume no responsibility or
liability for the use of the described product(s) conveys no license or title
under any patent, copyright, or masks work rights to these products, and
make no representations or warranties that these products are free from
patent, copyright, or mask work right infringement, unless otherwise specified.
Applications that are described in this manual are for illustration purposes
only. We make no representation or guarantee that such application will be
suitable for the specified use without further testing or modification.

Warranty

Our warranty guarantees that each of its products will be free from material
and workmanship defects for a period of one year from the invoice date. If the
customer discovers a defect, we will, at his/her option, repair or replace the
defective product at no charge to the customer, provide it is returned during
the warranty period of one year, with transportation charges prepaid. The
returned product must be properly packaged in its original packaging to obtain
warranty service. If the serial number and the product shipping data differ by
over 30 days, the in-warranty service will be made according to the shipping
date. In the serial numbers the third and fourth two digits give the year of
manufacture, and the fifth digit means the month (e. g., with A for October, B
for November and C for December).

For example, the serial number 1W16Axxxxxxxx means October of year

2016.

USER MANUAL PREFACE

- 4 -

Customer Service

We provide a service guide for any problem by the following steps: First, visit
the website of our distributor to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer
service center for technical support if you need additional assistance.

You may need the following information ready before you call:

 Product serial number
 Software (OS, version, application software, etc.)
 Description of complete problem
 The exact wording of any error messages

In addition, free technical support is available from our engineers every
business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of any of
our products.

Naming Rule

R19LXXX-PMXX

Item

Description

R

Panel Type

19

Panel Size

LXXX

Product Size

PM

Mechanical Type(Panel Mount)

XX

Panel Model

USER MANUAL PREFACE

- 5 -

Advisory Conventions

Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an
example of each type of advisory.

NOTE:

A note is used to emphasize helpful information

IMPORTANT:

An important note indicates information that is important for you to
know.

CAUTION/ ATTENTION

A Caution alert indicates potential damage to hardware and
explains how to avoid the potential problem.
Unealerted’ attention indique un dommage possible à l’équipement
et explique comment éviter le problem potentiel.

WARNING!/AVERTISSEMENT!

An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Un Avertissement de Choc Électriqueindique le potentiel de
chocssur des emplacements électriques et comment éviterces
problèmes.

ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates
the potential risk of serious electrical shock due to improper
grounding.
Le symbole de Miseà Terre indique le risqué potential de choc
électrique grave à la terre incorrecte.

USER MANUAL PREFACE

- 6 -

Safety Information

WARNING! / AVERTISSEMENT!

Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.

Toujours débrancher le cordon d’alimentation du chassis lorsque

vous travaillez sur celui-ci. Ne pas brancher de connections lorsque

l’alimentation est présente. Des composantes électroniques

sensibles peuvent être endommagées par des sauts d’alimentation.
Seulement du personnel expérimenté devrait ouvrir ces chassis.

CAUTION/ATTENTION
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components
in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges

d’électricité statique. Toujours utiliser un bracelet de mise à la

terre comme précaution. Placer toutes les composantes
électroniques sur une surface conçue pour dissiper les charge, ou
dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.

USER MANUAL PREFACE

- 7 -

Safety Precautions

For your safety carefully read all the safety instructions before using the
device. Keep this user manual for future reference.

 Always disconnect this equipment from any AC outlet before

cleaning. Do not use liquid or spray detergents for cleaning. Use a
damp cloth.

 For pluggable equipment, the power outlet must be installed near

the equipment and must be easily accessible.

 Keep this equipment away from humidity.
 Put this equipment on a reliable surface during installation.

Dropping it or letting it fall could cause damage.

 The openings on the enclosure are for air convection and to

protect the equipment from overheating.

CAUTION/ATTENTION
Do not cover the openings!

 Before connecting the equipment to the power outlet make sure

the voltage of the power source is correct.

 Position the power cord so that people cannot step on it. Do not

place anything over the power cord.

 If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient over-voltage.

 Never pour any liquid into an opening. This could cause fire or

electrical shock.

 Never open the equipment. For safety reasons, only qualified

service personnel should open the equipment.

 All cautions and warnings on the equipment should be noted.

CAUTION
Always ground yourself to remove any static charge before

touching the board. Modern electronic devices are very sensitive
to static electric charges. As a safety precaution, use a grounding
wrist strap at all times. Place all electronic components in a
static-dissipative surface or static-shielded bag when they are not
in the chassis.

USER MANUAL ABOUT THIS MANUAL

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ABOUT THIS USER MANUAL

This User Manual provides information about using the Winmate® Panel Mount
Display. The documentation set provides information for specific user needs, and
includes:

 Panel Mount Display User Manual – contains detailed description on

how to use the display, its components and features.

NOTE:

Some pictures in this guide are samples and can differ from actual
product.

Document Revision History

Version

Date

Note

1.0

25-Aug-2017

New document release

USER MANUAL CHAPTER 1 INTRODUCTION

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INTRODUCTION

This chapter gives you product overview,
describes features and hardware
specification. You will find all accessories
that come with the display device in the
packing list. Mechanical dimensions and
drawings included in this chapter.

USER MANUAL CHAPTER 1 INTRODUCTION

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CHAPTER 1: INTRODUCTION

Congratulations on purchasing Winmate® Panel Mount Display. Versatile display
in an open-frame housing designed for rear and VESA mounting with integrated
bracket design for KIOSK applications.

The Panel Mount Display is a microprocessor-controlled to work with 5.7~32” TFT
LCD panel. It is designed to meet the demanding performance requirements of
today’s business and industrial applications.

1.1 Product Features

Winmate® Panel Mount Display features:

 5.7-32” TFT LCD
 1x HDMI, 1x VGA (Standard)
 1 x DVI, 1 x S-Video, 1 x Composite (Optional)
 Panel Mount housing
 Sleek and flush mounts
 Suitable for industrial applications

USER MANUAL CHAPTER 1 INTRODUCTION

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1.2 Package Contents

Carefully remove the box and unpack your display. Please check if all the items
listed below are inside your package. If any of these items are missing or
damaged contact us immediately.

Standard factory shipment list:

Display

User Manual

(Hardcopy)

Black screw bolts**

Varies by product

91521110101F

Varies by product

110~240V AC Power

Adapter

Power Cord

VGA Cable

(D-SUB 15pin Male to

15pin Male)

Varies by product

Varies by country

9441151150P4

HDMI Cable

(HDMI 19pin Male to

19pin Male)

Remote Control

(Optional)

94E0190190P3

9B0000000418

**Notice: Screw bolts provided by Winmate only to be used to screw the display
onto a console from the rear side. If you prefer your own bolts, please make sure
to use M4 and 30mm in length.

USER MANUAL CHAPTER 1 INTRODUCTION

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1.3 Product Overview

This section describes physical appearance of the Panel Mount Display.

NOTE:

Notice that standard input terminals include VGA and HDMI. Your
device may be equipped with DVI, S-Video or Composite input
terminals based on your order.

Notice that input and output connectors vary by product size and specifications.
The picture above shows only a prototype model for information purposes only.

№

Description

№

Description

①

RS232 (Remote control)
(Optional)

④

HDMI

②

RS232/USB (for Touch) (Optional)

⑤

DC-in

③

VGA

⑥

OSD Control Panel*

* The location of OSD Panel may vary by model.

USER MANUAL CHAPTER 1 INTRODUCTION

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Refer to the table below for a unit dimensions.

Model Name

Dimensions (W x H x D, mm)

Cutout (W x H), mm

R05T100-PMD1HB

198 x 162 x 41

170 x 138

R06L200-PMA1

218 x 164 x 50.6

191 x 143

R08L200-PMU1-1

275 x 216 x 56

252 x 185

W10L100-PMH1

286 x 182 x 34.5

239 x 170

R10L100-PMT2

284 x 234 x 43

264 x 216

R10L100-PMP3

284 x 234 x 43

264 x 216

R10L600-PMP1

284 x 234 x 43

264 x 216

R12T600-PML1

324 x 274 x 43

303 x 250

R12L600-PMM2

324 x 274 x 45

303 x 250

R15L600-PMC3

400 x 320 x 56.8

360 x 280

R15L100-PMA1

400 x 320 x 58.4

360 x 280

R15L100-IPA1TR

400 x 320 x 58.4

360 x 280

S17L500-PMM1

440 x 360 x 65

412 x 332

R19L300-PMM1

474 x 384 x 63

446 x 356

R19L300-PMM2

474 x 384 x 63

446 x 356

W19L300-PMM3

477.2 x 327.4 x 55

450 x 305

R20L100-PMA2

465 x 386 x 67

440 x 361

W22L100-PMA3

534 x 349 x 66

510 x 322

W22L100-PMM1

542 x 364 x 54

520 x 345

W24L100-PMA2

605 x 376 x 65

560 x 330

W32L300-PMA3

840 x 520 x 63

805 x 485

USER MANUAL CHAPTER 1 INTRODUCTION

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1.4 OSD Control Panel

1.4.1 Control Buttons

OSD control panel varies by product specifications.

Type A

Icon

Function

Decrease the value / Select up

Increase the value / Select down

Power switch

Select left

Select right / Call main OSD menu

USER MANUAL CHAPTER 1 INTRODUCTION

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Type B

Icon

Function

Decrease the value / Select up

Increase the value / Select down

Power switch

Exit / Auto adjustment

Enter / Call main OSD menu

1.4.2 LED Indicators

LED indicators are located on the OSD control panel the rear side of the display.

Icon

Description

Function

Power
Indicator

Lights up in "Green" when the monitor turn on

Stand by
Indicator

Lights up in "Orange" when the device cannot detect
any input source

USER MANUAL CHAPTER 2 INSTALLATION

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INSTALLATION

This chapter provides hardware installation
instructions and mounting guide for all
available mounting options. Pay attention to
cautions and warning to avoid any damages.

USER MANUAL CHAPTER 2 INSTALLATION

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CHAPTER 2: INSTALLATION

This chapter provides hardware installation instructions and mounting guide for all
available mounting options. Pay attention to cautions and warning to avoid any
damages

2.1 Wiring Requirements

The following common safety precautions should be observed before installing
any electronic device:

 Strive to use separate, non-intersecting paths to route power and

networking wires. If power wiring and device wiring paths must cross make
sure the wires are perpendicular at the intersection point.

 Keep the wires separated according to interface. The rule of thumb is that

wiring that shares similar electrical characteristics may be bundled
together.

 Do not bundle input wiring with output wiring. Keep them separate.
 When necessary, it is strongly advised that you label wiring to all devices

in the system.

CAUTION

 Do not run signal or communication wiring and power wiring in the same

conduit. To avoid interference, wires with different signal characteristics
(i.e., different interfaces) should be routed separately.

 Be sure to disconnect the power cord before installing and/or wiring your

device.

 Verify the maximum possible current for each wire gauge, especially for

the power cords. Observe all electrical codes dictating the maximum
current allowable for each wire gauge.

 If the current goes above the maximum ratings, the wiring could overheat,

causing serious damage to your equipment.

Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too hot to
touch.

USER MANUAL CHAPTER 2 INSTALLATION

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2.2 Mounting Guide

The Panel Mount Display can be applied for several different installation methods,
including panel mounting, bracket mounting, VESA mounting. Refer to sub­sections below for more details.

CAUTION/ ATTENTION

Follow mounting instructions and use recommended mounting
hardware to avoid the risk of injury.
Suivez les instructions de montage et d'utilisation recommandé le
matériel de montage pour éviter le risque de blessure.

USER MANUAL CHAPTER 2 INSTALLATION

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2.2.1 Panel Mounting

The Panel Mount Display comes with clamp mounts that enable you to install the
unit onto a wall (where space has been cut out to accommodate the rest of the
hardware). Winmate provides VESA by request.

Installation Instruction

1. Make a cutout on the fixture (ex. wall) according to the cutout dimensions
of the display. Based on the drawing, mark screw holes on a front side of
the fixture. Place display on the fixture from the rear side.

2. Install mounting clamps to its location all around the perimeter of the panel
PC

3. Use electric screwdriver to fasten M3 screws from the front side.

4. You complete the installation. Please connect all the peripherals if needed.

❶ ❷

❸ ❹

USER MANUAL CHAPTER 2 INSTALLATION

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2.2.2 VESA Mounting

Panel Mount Display comes with VESA Mount holes for mounting.

Installation Instruction:

1. Screw VESA bracket to the fixture (ex. swing arm) with four VESA screws.

2. Place the device on VESA bracket.

Notice that VESA stand and mounting kit are not provided by Winmate.

USER MANUAL CHAPTER 2 INSTALLATION

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2.2 Cable Mounting Considerations

For a nice look and safe installation, make sure cables are neatly hidden
behind the device.

CAUTION/ ATTENTION

Observe all local installation requirements for connection cable type
and protection level.
Suivre tous les règlements locaux d’installations, de câblage et
niveaux de protection.

CAUTION/ ATTENTION

Turn off the device and disconnect other peripherals before
installation.

Éteindre l’appareil et débrancher tous les périphériques avant
l’installation.

2.3 Connecting Power

This section provides information on how to use connectors on the Panel Mount
Display. Be cautious while working with these modules. Please carefully read the
content of this chapter in order to avoid any damages.

Installation instruction:

1. Connect the AC cord to the AC IN terminal on the AC adaptor.

2. Connect the DC OUT terminal of the AC adaptor to the DC IN terminal on
the monitor.

3. Align the notch on the cord connector with the guiding groove and plug it
in.

4. Connect the AC cord plug to the power outlet.

USER MANUAL CHAPTER 2 INSTALLATION

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2.4 Connecting Peripherals

The panel control port is designed for monitors that work with a variety of
compatible video sources. Due to the possible deviations between these signal
sources, you may have to make adjustments to the monitor settings from the
OSD menu when switching between these sources.

NOTE:

Notice that standard input terminals include VGA and HDMI. Your
device may be equipped with DVI-D, S-Video or Composite input
terminals based on your order.

2.4.1 VGA Connector

Panel Mount Display uses standard 15pin D-sub connector. Plug 15-pin VGA
signal cable to the VGA connector in the rear of motherboard, and plug the other
end to the monitor. Secure cable connectors with hexagonal copper pillars
M3x4mm.

Pin Assignment and signal names for VGA connector

Pin №

Signal Name

Pin №

Signal

Name 1 RED

2

GREEN

3

BLUE

4

NC 5 GND

6

AGND

7

AGND

8

AGND 9 +5V

10

GND

11

NC

12

DDCSDA

13

H Sync

14

V Sync

15

DDCSCL

USER MANUAL CHAPTER 2 INSTALLATION

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2.4.2 HDMI Connector

Plug HDMI signal cable to the HDMI connector on the rear side of PC system,
and plug the other end to the monitor.

Pin Assignment and signal names for HDMI connector

2.4.3 DVI Connector

Notice that DVI is an optional connector and may not be present in your device.
Use DVI to connector in the rear of PC system, and plug the other end to the TFT

LCD display. Fasten cable connectors with screws.

Pin №

Signal Name

Pin №

Signal Name

1

HDMI_RX2+

2

GND

3

HDMI_RX2-

4

HDMI_RX1+

5

GND

6

HDMI_RX1-

7

HDMI_RX0+

8

GND

9

HDMI_RX0-

10

HDMI_RXC+

11

GND

12

HDMI_RXC-

13

HDMI_CON_CEC

14

NC

15

HDMI_CON_SCL

16

HDMI_CON_SDA

17

HDMI_CON_CABLE

18

+5V_HDMI

19

HDMI_CON_HP

Pin №

Signal Name

Pin №

Signal Name

1

DVI_RX2-

2

DVI_RX2+

3

GND

4

4- 5 4+

6

DVI SCL

7

DVI SDA

8

NC

9

DVI_RX1-

10

DVI_RX1+

11

GND

12

3-

13

3+

14

+5V

15

DVI_CON_CABL

E

16

DVI_CON_HP

17

DVI_RX0-

18

DVI_RX0+

19

GND

20

5-

21

5+

22

GND

23

DVI_CLKP

24

DVI_CLKN

C1

NC

C2

NC

C3

NC

C4

NC

C5

NC

USER MANUAL CHAPTER 2 INSTALLATION

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2.4.4 S-Video

Notice that S-Video is an optional connector and may not be present in your
device.

Use Mini-DIN connector to connect S-Video to the display.

2.4.5 Composite Video

Notice that composite video is an optional connector and may not be present in
your device.

Use composite video cable to connect composite video input.

Pin №

Signal Name

Pin №

Signal Name

1

GND

2

GND

3 Y 4

C

Pin №

Signal Name

Pin №

Signal Name

1

Composite Video

Signal

2

GND

USER MANUAL CHAPTER 3 OPERATING THE DEVICE

- 25 -

OPERATING THE DEVICE

This chapter provides detailed information on how

to operate the display.

USER MANUAL CHAPTER 3 OPERATING THE DEVICE

- 26 -

CHAPTER 3: OPERATING THE DEVICE

In this chapter you will find instructions on how to operate the display.

3.1 Turning on the System

To turn on the system:

1. Connect the power adapter cable to the DC IN of the display.

2. Connect the power cord to the power adapter.

3. Connect the power cord to a power outlet.

4. Press the power button located on the OSD control panel on the rear to
turn on the system.

USER MANUAL CHAPTER 3 OPERATING THE DEVICE

- 27 -

3.2 OSD Menu Navigation

BRICONTRAST

BRIGHTNESS
CONTRAST

POSITION

Only support VGA mode
H position
V position

IMAGE

Only support VGA mode
Auto Adjustment
Clock
Phase
White Balance

COLOR

USER

9300K
6500K
ADC RIGHTNESS

OP

OPTION

VR Brightness
Volume
Speaker

GAMMA

GAMMA0
GAMMA1
GAMMA2

CHANNEL

AUTO Scan
ANALOG
HDMI

RECALL

YES
NO

OSD EXIT

YES
NO

USER MANUAL CHAPTER 3 OPERATING THE DEVICE

- 28 -

BRICONTRAST

OSD Icon

Sub-menu

Settings

Note

BRICONTRAST

BRIGHTNESS

slider bar

Default 50

Use to adjust the screen’s brightness. Range 0 to 100

CONTRAST

slider bar

Default 50

Use to adjust the screen’s contrast. Range 0 to 100

POSITION (VGA mode only)

OSD Icon

Sub-menu

Settings

Note

POSITION

H POSITION

slider bar

Default 50

Use to adjust the image to the left or right on the screen.
Range 0 to 100

V POSITION

slider bar

Default 50

Use to adjust the image up or down on the screen.
Range 0 to 100

IMAGE (VGA mode only)

OSD Icon

Sub-menu

Settings

Note

IMAGE

AUTO

Select and execute

Use to choose the best settings for the current input signal

CLOCK

slider bar

Use to adjust the value of horizontal image. Range 0 to 100

PAHSE

slider bar

Use to adjust the phase control (Phase adjustment may be
required to optimize the display quality)

WHITE BALANCE

Select and execute

Use to set RGB signal voltage level

COLOR

OSD Icon

Sub-menu

Settings

Note

COLOR

USER

R.G.B slider bar

Choose RED/GREEN/BLUE to set value of color temperature
brightness to suit your own preference

9300K

Select and execute

Use to set value of monitor for the CIE coordinate 9300 color
temperature

6500K

Select and execute

Use to set value of monitor for the CIE coordinate 6500 color
temperature

ADC RIGHTNESS

slider bar

Default 50

Set value of monitor for ADC Brightness. Range 0 to 100

USER MANUAL CHAPTER 3 OPERATING THE DEVICE

- 29 -

GAMMA

OSD Icon

Sub-menu

Settings

Note

GAMMA

GAMMA 0

Select and execute

Default
GAMMA0

Choose the parameter of GAMMA 0 as default setting.

GAMMA 1

Select and execute

Choose the parameter of GAMMA 1 as default setting.

GAMMA 2

Select and execute

Choose the parameter of GAMMA 2 as default setting.

OPTION

OSD Icon

Sub-menu

Settings

Note

OP

OPTION

VR Brightness

ON/OFF

Default OFF

Choose the brightness control mode by VR control

Volume

slider bar

Default 10

Use to set value of Volume

Speaker

ON/OFF

Default OFF

Use to set value of Volume Speaker

CHANNEL

OSD Icon

Sub-menu

Settings

Note

CHANNEL

AUTO SCAN

Select and execute

Default mode

Auto detect the input source

ANALOG

Select and execute

Switch the setting of signal input to Analog mode

HDMI

Select and execute

Switch the setting of signal input to HDMI mode

RECALL

OSD Icon

Sub-menu

Settings

Note

RECALL

YES

Select and execute

Recall the factory default setting

NO

Select and execute

Return to main menu

EXIT

OSD Icon

Sub-menu

Settings

Note

EXIT

YES

Select and execute

Exit the OSD menu

NO

Select and execute

Return to main menu

USER MANUAL CHAPTER 4 TROUBLESHOOTING

- 30 -

TROUBLESHOOTING

This chapter contains troubleshooting
information. Check this guide before
calling for repairs.

USER MANUAL CHAPTER 4 TROUBLESHOOTING

- 31 -

CHAPTER 4: TROUBLESHOOTING

This chapter contains troubleshooting information. Check this guide before calling
for repairs.

4.1 Troubleshooting Guide

If your monitor fails to operate correctly, check the following chart for possible
solution before calling for repairs:

Condition

Check Point

The picture does not
appear

• Check if the signal cable is firmly seated in the
socket.

• Check if the Power is ON at the computer

• Check if the brightness control is at the

appropriate position, not at the minimum.

The screen is not
synchronized

• Check if the signal cable is firmly seated in the
socket.

• Check if the output level matches the input
level of your computer.

• Make sure the signal timings of the computer
system are within the specification of the
monitor.

• If your computer was working with a CRT
monitor, you should check the current signal
timing and turn off your computer before you
connect the VGA Cable to this monitor.

The position of the
screen is not in the
center

• Adjust the H-position, and V-position, or
Perform the Auto adjustment.

The screen is too
bright (too dark)

• Check if the brightness or contrast control is at
the appropriate position, not at the Maximum
(Minimum).

The screen is shaking
or waving

• Perform the Auto adjustment.

• Moving all objects which emit a magnetic field

such as motor or transformer, away from the
monitor.

• Check if the specific voltage is applied.

• Check if the signal timing of the computer

system is within the specification of monitor.

*If you are unable to correct the fault by using this chart, stop using your monitor
and contact your distributor or dealer for further assistance.

USER MANUAL APPENDIX A FREQUENCY TABLE

- 32 -

FREQUENCY TABLE

This section includes supported
frequency range of available
video inputs.

Appendix

USER MANUAL APPEDIX A FREQUENCY TABLE

- 33 -

APPENDIX A: FREQUENCY TABLE

The choice of supported modes depends on the monitor native resolution. Refer
to the table below for more information about available input signals.

Signal name

Vertical

Frequency (Hz)

DVI

VGA

HDMI 1.4

HDMI 2.0

640 x 480

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

480P

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

800 x 600

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

1024 x 768

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

720P

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

1280 x 1024

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

1600 x 1200

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

1920 x 1080

60

✔ ✔ ✔

✔

72

✔ ✔ ✔

✔

75

✔ ✔ ✔

✔

1920 x 1200

60

✔ ✔ ✔

✔

USER MANUAL APPENDIX B REMOTE CONTROL SET COMMAND

- 34 -

Remote Control Set
Command

This section includes remote control set
command.

Appendix

USER MANUAL APPEDIX B REMOTE CONTROL SET COMMAND

- 35 -

APPENDIX B: REMOTE CONTROL SET COMMAND

NO.

Function

Length

Command

index

Value

Checksum(*1)

1

Power

0x05

0x40

0x00

0= ON/OFF

0xBB= ON/OFF

2

Auto

0x05

0x40

0x01

0=Auto

0xBA=Auto

3

Recall

0x05

0x40

0x02

0=Recall

0xB9=Recall

4

White Balance

0x05

0x40

0x03

0=White Balance

0xB8=White
Balance

5

Main Input Source

0x05

0x40

0x04

0=VGA
7=HDMI

0xB7=VGA
0xB0=HDMI

6

Brightness

0x05

0x40

0x10

0x00~0x64

0xAB=00 ~
0x47=100

7

Contrast

0x05

0x40

0x11

0x00~0x64

0xAA=00 ~
0x46=100

8

ADC Brightness

0x05

0x40

0x14

0x00~0x64

0xA7=00 ~
0x43=100

9

Gamma

0x05

0x40

0x31

0=Gamma 0
1=Gamma 1
2=Gamma 2

0x8A=Gamma 0
0x89=Gamma 1
0x88=Gamma 2

10

Color Temp

0x05

0x40

0x32

0=user
1=9300K
2=6500K

0x89=User
0x88=9300K
0x87=6500K

11

Color-R

0x05

0x40

0x33

0x00-0x64

0x88=00 ~
0x24=100

12

Color-G

0x05

0x40

0x34

0x00-0x64

0x87=00 ~
0x23=100

13

Color-B

0x05

0x40

0x35

0x00-0x64

0x86=00 ~
0x22=100

USER MANUAL APPENDIX C REMOTE CONTROL GET COMMAND

- 36 -

Remote Control Get
Command

This section includes remote control get
command.

Appendix

USER MANUAL APPEDIX C REMOTE CONTROL GET COMMAND

- 37 -

APPENDIX C: REMOTE CONTROL GET COMMAND

Command(Tx)

Acknowledgement(Rx)

Function

Length

Command

index

Checksum(*1)

Length

index

Value

Checksum(*1)

Power

0x04

0x30

0x00

0xCC

0x04

0x00

0=ON
1=OFF

0xFC=ON
0xFB=OFF

Main Input Source

0x04

0x30

0x04

0xC8

0x04

0x04

0=VGA
7=HDMI

0xF8=VGA
0xF1=HDMI

Brightness

0x04

0x30

0x10

0xBC

0x04

0x10

0x00-0x64

0xEC=0 ~
0x88=100

Contrast

0x04

0x30

0x11

0xBB

0x04

0x11

0x00-0x64

0xEB=0 ~
0x87=100

ADC Brightness

0x04

0x30

0x14

0xB8

0x04

0x14

0x00~0x64

0xE8=0 ~
0x84=100

Gamma

0x04

0x30

0x31

0x9B

0x04

0x31

0=Gamma 0
1=Gamma 1
2=Gamma 2

0xCB=Gamma 0
0xCA=Gamma 1
0xC9=Gamma 2

Color Temp

0x04

0x30

0x32

0x9A

0x04

0x32

0=user
1=9300K
2=6500K

0xCA=user
0xC9=9300k
0xC8=6500k

Color-R

0x04

0x30

0x33

0x99

0x04

0x33

0x00-0x64

0xC9=0 ~
0x65=100

Color-G

0x04

0x30

0x34

0x98

0x04

0x34

0x00-0x64

0xC8=0 ~
0x64=100

Color-B

0x04

0x30

0x35

0x97

0x04

0x35

0x00-0x64

0xC7=0 ~
0x63=100

NOTES

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Winmate Inc.

9F, No.111-6, Shing-De Rd., San-Chung District,
New Taipei City 24158, Taiwan, R.O.C

Tel: [phone]
Fax: [phone]
Email: [e-mail]
Official website: www.winmate.com