
Please read this instructions before operating the device and retain them for future reference.
Panel Mount Display
5.7~32”
User Manual
V1.0
For more information on this
and other Winmate products,
please visit our website at:
www.winmate.com
Document Part Number: 91521110101F

USER MANUAL CONTENTS
- 2 -
CONTENTS
PREFACE - 3 ABOUT THIS USER MANUAL - 8 CHAPTER 1: INTRODUCTION - 10 -
1.1 Product Features - 10 -
1.2 Package Contents - 11 -
1.3 Product Overview - 12 -
1.4 OSD Control Panel - 14 -
1.4.1 Control Buttons - 14 -
1.4.2 LED Indicators - 15 -
CHAPTER 2: INSTALLATION - 17 -
2.1 Wiring Requirements - 17 -
2.2 Mounting Guide - 18 -
2.2.1 Panel Mounting - 19 -
2.2.2 VESA Mounting - 20 -
2.2 Cable Mounting Considerations - 21 -
2.3 Connecting Power - 21 -
2.4 Connecting Peripherals - 22 -
2.4.1 VGA Connector - 22 -
2.4.2 HDMI Connector - 23 -
2.4.3 DVI Connector - 23 -
2.4.4 S-Video - 24 -
2.4.5 Composite Video - 24 -
CHAPTER 3: OPERATING THE DEVICE - 26 -
3.1 Turning on the System - 26 -
3.2 OSD Menu Navigation - 27 -
CHAPTER 4: TROUBLESHOOTING - 31 -
4.1 Troubleshooting Guide - 31 -
APPENDIX A: FREQUENCY TABLE - 33 APPENDIX B: REMOTE CONTROL SET COMMAND - 35 APPENDIX C: REMOTE CONTROL GET COMMAND - 37 -

USER MANUAL PREFACE
- 3 -
PREFACE
Copyright Notice
No part of this document may be reproduced, copied, translated, or
transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in
order to improve design and/or performance. We assume no responsibility or
liability for the use of the described product(s) conveys no license or title
under any patent, copyright, or masks work rights to these products, and
make no representations or warranties that these products are free from
patent, copyright, or mask work right infringement, unless otherwise specified.
Applications that are described in this manual are for illustration purposes
only. We make no representation or guarantee that such application will be
suitable for the specified use without further testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material
and workmanship defects for a period of one year from the invoice date. If the
customer discovers a defect, we will, at his/her option, repair or replace the
defective product at no charge to the customer, provide it is returned during
the warranty period of one year, with transportation charges prepaid. The
returned product must be properly packaged in its original packaging to obtain
warranty service. If the serial number and the product shipping data differ by
over 30 days, the in-warranty service will be made according to the shipping
date. In the serial numbers the third and fourth two digits give the year of
manufacture, and the fifth digit means the month (e. g., with A for October, B
for November and C for December).
For example, the serial number 1W16Axxxxxxxx means October of year
2016.

USER MANUAL PREFACE
- 4 -
Customer Service
We provide a service guide for any problem by the following steps: First, visit
the website of our distributor to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer
service center for technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every
business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of any of
our products.
Naming Rule
R19LXXX-PMXX
Mechanical Type(Panel Mount)

USER MANUAL PREFACE
- 5 -
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an
example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to
know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and
explains how to avoid the potential problem.
Unealerted’ attention indique un dommage possible à l’équipement
et explique comment éviter le problem potentiel.
WARNING!/AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Un Avertissement de Choc Électriqueindique le potentiel de
chocssur des emplacements électriques et comment éviterces
problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates
the potential risk of serious electrical shock due to improper
grounding.
Le symbole de Miseà Terre indique le risqué potential de choc
électrique grave à la terre incorrecte.

USER MANUAL PREFACE
- 6 -
Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque
vous travaillez sur celui-ci. Ne pas brancher de connections lorsque
l’alimentation est présente. Des composantes électroniques
sensibles peuvent être endommagées par des sauts d’alimentation.
Seulement du personnel expérimenté devrait ouvrir ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components
in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges
d’électricité statique. Toujours utiliser un bracelet de mise à la
terre comme précaution. Placer toutes les composantes
électroniques sur une surface conçue pour dissiper les charge, ou
dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.

USER MANUAL PREFACE
- 7 -
Safety Precautions
For your safety carefully read all the safety instructions before using the
device. Keep this user manual for future reference.
Always disconnect this equipment from any AC outlet before
cleaning. Do not use liquid or spray detergents for cleaning. Use a
damp cloth.
For pluggable equipment, the power outlet must be installed near
the equipment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation.
Dropping it or letting it fall could cause damage.
The openings on the enclosure are for air convection and to
protect the equipment from overheating.
CAUTION/ATTENTION
Do not cover the openings!
Before connecting the equipment to the power outlet make sure
the voltage of the power source is correct.
Position the power cord so that people cannot step on it. Do not
place anything over the power cord.
If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient over-voltage.
Never pour any liquid into an opening. This could cause fire or
electrical shock.
Never open the equipment. For safety reasons, only qualified
service personnel should open the equipment.
All cautions and warnings on the equipment should be noted.
CAUTION
Always ground yourself to remove any static charge before
touching the board. Modern electronic devices are very sensitive
to static electric charges. As a safety precaution, use a grounding
wrist strap at all times. Place all electronic components in a
static-dissipative surface or static-shielded bag when they are not
in the chassis.

USER MANUAL ABOUT THIS MANUAL
- 8 -
ABOUT THIS USER MANUAL
This User Manual provides information about using the Winmate® Panel Mount
Display. The documentation set provides information for specific user needs, and
includes:
Panel Mount Display User Manual – contains detailed description on
how to use the display, its components and features.
NOTE:
Some pictures in this guide are samples and can differ from actual
product.
Document Revision History

USER MANUAL CHAPTER 1 INTRODUCTION
- 9 -
INTRODUCTION
This chapter gives you product overview,
describes features and hardware
specification. You will find all accessories
that come with the display device in the
packing list. Mechanical dimensions and
drawings included in this chapter.

USER MANUAL CHAPTER 1 INTRODUCTION
- 10 -
CHAPTER 1: INTRODUCTION
Congratulations on purchasing Winmate® Panel Mount Display. Versatile display
in an open-frame housing designed for rear and VESA mounting with integrated
bracket design for KIOSK applications.
The Panel Mount Display is a microprocessor-controlled to work with 5.7~32” TFT
LCD panel. It is designed to meet the demanding performance requirements of
today’s business and industrial applications.
1.1 Product Features
Winmate® Panel Mount Display features:
5.7-32” TFT LCD
1x HDMI, 1x VGA (Standard)
1 x DVI, 1 x S-Video, 1 x Composite (Optional)
Panel Mount housing
Sleek and flush mounts
Suitable for industrial applications

USER MANUAL CHAPTER 1 INTRODUCTION
- 11 -
1.2 Package Contents
Carefully remove the box and unpack your display. Please check if all the items
listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Standard factory shipment list:
110~240V AC Power
Adapter
VGA Cable
(D-SUB 15pin Male to
15pin Male)
HDMI Cable
(HDMI 19pin Male to
19pin Male)
Remote Control
(Optional)
**Notice: Screw bolts provided by Winmate only to be used to screw the display
onto a console from the rear side. If you prefer your own bolts, please make sure
to use M4 and 30mm in length.

USER MANUAL CHAPTER 1 INTRODUCTION
- 12 -
1.3 Product Overview
This section describes physical appearance of the Panel Mount Display.
NOTE:
Notice that standard input terminals include VGA and HDMI. Your
device may be equipped with DVI, S-Video or Composite input
terminals based on your order.
Notice that input and output connectors vary by product size and specifications.
The picture above shows only a prototype model for information purposes only.
RS232 (Remote control)
(Optional)
RS232/USB (for Touch) (Optional)
* The location of OSD Panel may vary by model.

USER MANUAL CHAPTER 1 INTRODUCTION
- 13 -
Refer to the table below for a unit dimensions.
Dimensions (W x H x D, mm)

USER MANUAL CHAPTER 1 INTRODUCTION
- 14 -
1.4 OSD Control Panel
1.4.1 Control Buttons
OSD control panel varies by product specifications.
Type A
Decrease the value / Select up
Increase the value / Select down
Select right / Call main OSD menu

USER MANUAL CHAPTER 1 INTRODUCTION
- 15 -
Type B
Decrease the value / Select up
Increase the value / Select down
Enter / Call main OSD menu
1.4.2 LED Indicators
LED indicators are located on the OSD control panel the rear side of the display.
Lights up in "Green" when the monitor turn on
Lights up in "Orange" when the device cannot detect
any input source

USER MANUAL CHAPTER 2 INSTALLATION
- 16 -
INSTALLATION
This chapter provides hardware installation
instructions and mounting guide for all
available mounting options. Pay attention to
cautions and warning to avoid any damages.

USER MANUAL CHAPTER 2 INSTALLATION
- 17 -
CHAPTER 2: INSTALLATION
This chapter provides hardware installation instructions and mounting guide for all
available mounting options. Pay attention to cautions and warning to avoid any
damages
2.1 Wiring Requirements
The following common safety precautions should be observed before installing
any electronic device:
Strive to use separate, non-intersecting paths to route power and
networking wires. If power wiring and device wiring paths must cross make
sure the wires are perpendicular at the intersection point.
Keep the wires separated according to interface. The rule of thumb is that
wiring that shares similar electrical characteristics may be bundled
together.
Do not bundle input wiring with output wiring. Keep them separate.
When necessary, it is strongly advised that you label wiring to all devices
in the system.
Do not run signal or communication wiring and power wiring in the same
conduit. To avoid interference, wires with different signal characteristics
(i.e., different interfaces) should be routed separately.
Be sure to disconnect the power cord before installing and/or wiring your
device.
Verify the maximum possible current for each wire gauge, especially for
the power cords. Observe all electrical codes dictating the maximum
current allowable for each wire gauge.
If the current goes above the maximum ratings, the wiring could overheat,
causing serious damage to your equipment.
Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too hot to
touch.

USER MANUAL CHAPTER 2 INSTALLATION
- 18 -
2.2 Mounting Guide
The Panel Mount Display can be applied for several different installation methods,
including panel mounting, bracket mounting, VESA mounting. Refer to subsections below for more details.
CAUTION/ ATTENTION
Follow mounting instructions and use recommended mounting
hardware to avoid the risk of injury.
Suivez les instructions de montage et d'utilisation recommandé le
matériel de montage pour éviter le risque de blessure.

USER MANUAL CHAPTER 2 INSTALLATION
- 19 -
2.2.1 Panel Mounting
The Panel Mount Display comes with clamp mounts that enable you to install the
unit onto a wall (where space has been cut out to accommodate the rest of the
hardware). Winmate provides VESA by request.
Installation Instruction
1. Make a cutout on the fixture (ex. wall) according to the cutout dimensions
of the display. Based on the drawing, mark screw holes on a front side of
the fixture. Place display on the fixture from the rear side.
2. Install mounting clamps to its location all around the perimeter of the panel
PC
3. Use electric screwdriver to fasten M3 screws from the front side.
4. You complete the installation. Please connect all the peripherals if needed.

USER MANUAL CHAPTER 2 INSTALLATION
- 20 -
2.2.2 VESA Mounting
Panel Mount Display comes with VESA Mount holes for mounting.
Installation Instruction:
1. Screw VESA bracket to the fixture (ex. swing arm) with four VESA screws.
2. Place the device on VESA bracket.
Notice that VESA stand and mounting kit are not provided by Winmate.

USER MANUAL CHAPTER 2 INSTALLATION
- 21 -
2.2 Cable Mounting Considerations
For a nice look and safe installation, make sure cables are neatly hidden
behind the device.
CAUTION/ ATTENTION
Observe all local installation requirements for connection cable type
and protection level.
Suivre tous les règlements locaux d’installations, de câblage et
niveaux de protection.
CAUTION/ ATTENTION
Turn off the device and disconnect other peripherals before
installation.
Éteindre l’appareil et débrancher tous les périphériques avant
l’installation.
2.3 Connecting Power
This section provides information on how to use connectors on the Panel Mount
Display. Be cautious while working with these modules. Please carefully read the
content of this chapter in order to avoid any damages.
Installation instruction:
1. Connect the AC cord to the AC IN terminal on the AC adaptor.
2. Connect the DC OUT terminal of the AC adaptor to the DC IN terminal on
the monitor.
3. Align the notch on the cord connector with the guiding groove and plug it
in.
4. Connect the AC cord plug to the power outlet.

USER MANUAL CHAPTER 2 INSTALLATION
- 22 -
2.4 Connecting Peripherals
The panel control port is designed for monitors that work with a variety of
compatible video sources. Due to the possible deviations between these signal
sources, you may have to make adjustments to the monitor settings from the
OSD menu when switching between these sources.
NOTE:
Notice that standard input terminals include VGA and HDMI. Your
device may be equipped with DVI-D, S-Video or Composite input
terminals based on your order.
2.4.1 VGA Connector
Panel Mount Display uses standard 15pin D-sub connector. Plug 15-pin VGA
signal cable to the VGA connector in the rear of motherboard, and plug the other
end to the monitor. Secure cable connectors with hexagonal copper pillars
M3x4mm.
Pin Assignment and signal names for VGA connector

USER MANUAL CHAPTER 2 INSTALLATION
- 23 -
2.4.2 HDMI Connector
Plug HDMI signal cable to the HDMI connector on the rear side of PC system,
and plug the other end to the monitor.
Pin Assignment and signal names for HDMI connector
2.4.3 DVI Connector
Notice that DVI is an optional connector and may not be present in your device.
Use DVI to connector in the rear of PC system, and plug the other end to the TFT
LCD display. Fasten cable connectors with screws.

USER MANUAL CHAPTER 2 INSTALLATION
- 24 -
2.4.4 S-Video
Notice that S-Video is an optional connector and may not be present in your
device.
Use Mini-DIN connector to connect S-Video to the display.
2.4.5 Composite Video
Notice that composite video is an optional connector and may not be present in
your device.
Use composite video cable to connect composite video input.

USER MANUAL CHAPTER 3 OPERATING THE DEVICE
- 25 -
OPERATING THE DEVICE
This chapter provides detailed information on how
to operate the display.

USER MANUAL CHAPTER 3 OPERATING THE DEVICE
- 26 -
CHAPTER 3: OPERATING THE DEVICE
In this chapter you will find instructions on how to operate the display.
3.1 Turning on the System
To turn on the system:
1. Connect the power adapter cable to the DC IN of the display.
2. Connect the power cord to the power adapter.
3. Connect the power cord to a power outlet.
4. Press the power button located on the OSD control panel on the rear to
turn on the system.

USER MANUAL CHAPTER 3 OPERATING THE DEVICE
- 27 -
3.2 OSD Menu Navigation
Only support VGA mode
H position
V position
Only support VGA mode
Auto Adjustment
Clock
Phase
White Balance
USER
9300K
6500K
ADC RIGHTNESS
VR Brightness
Volume
Speaker

USER MANUAL CHAPTER 3 OPERATING THE DEVICE
- 28 -
BRICONTRAST
Use to adjust the screen’s brightness. Range 0 to 100
Use to adjust the screen’s contrast. Range 0 to 100
Use to adjust the image to the left or right on the screen.
Range 0 to 100
Use to adjust the image up or down on the screen.
Range 0 to 100
Use to choose the best settings for the current input signal
Use to adjust the value of horizontal image. Range 0 to 100
Use to adjust the phase control (Phase adjustment may be
required to optimize the display quality)
Use to set RGB signal voltage level
Choose RED/GREEN/BLUE to set value of color temperature
brightness to suit your own preference
Use to set value of monitor for the CIE coordinate 9300 color
temperature
Use to set value of monitor for the CIE coordinate 6500 color
temperature
Set value of monitor for ADC Brightness. Range 0 to 100

USER MANUAL CHAPTER 3 OPERATING THE DEVICE
- 29 -
GAMMA
Choose the parameter of GAMMA 0 as default setting.
Choose the parameter of GAMMA 1 as default setting.
Choose the parameter of GAMMA 2 as default setting.
Choose the brightness control mode by VR control
Use to set value of Volume
Use to set value of Volume Speaker
Auto detect the input source
Switch the setting of signal input to Analog mode
Switch the setting of signal input to HDMI mode
Recall the factory default setting

USER MANUAL CHAPTER 4 TROUBLESHOOTING
- 30 -
TROUBLESHOOTING
This chapter contains troubleshooting
information. Check this guide before
calling for repairs.

USER MANUAL CHAPTER 4 TROUBLESHOOTING
- 31 -
CHAPTER 4: TROUBLESHOOTING
This chapter contains troubleshooting information. Check this guide before calling
for repairs.
4.1 Troubleshooting Guide
If your monitor fails to operate correctly, check the following chart for possible
solution before calling for repairs:
The picture does not
appear
• Check if the signal cable is firmly seated in the
socket.
• Check if the Power is ON at the computer
• Check if the brightness control is at the
appropriate position, not at the minimum.
The screen is not
synchronized
• Check if the signal cable is firmly seated in the
socket.
• Check if the output level matches the input
level of your computer.
• Make sure the signal timings of the computer
system are within the specification of the
monitor.
• If your computer was working with a CRT
monitor, you should check the current signal
timing and turn off your computer before you
connect the VGA Cable to this monitor.
The position of the
screen is not in the
center
• Adjust the H-position, and V-position, or
Perform the Auto adjustment.
The screen is too
bright (too dark)
• Check if the brightness or contrast control is at
the appropriate position, not at the Maximum
(Minimum).
The screen is shaking
or waving
• Perform the Auto adjustment.
• Moving all objects which emit a magnetic field
such as motor or transformer, away from the
monitor.
• Check if the specific voltage is applied.
• Check if the signal timing of the computer
system is within the specification of monitor.
*If you are unable to correct the fault by using this chart, stop using your monitor
and contact your distributor or dealer for further assistance.

USER MANUAL APPENDIX A FREQUENCY TABLE
- 32 -
FREQUENCY TABLE
This section includes supported
frequency range of available
video inputs.

USER MANUAL APPEDIX A FREQUENCY TABLE
- 33 -
APPENDIX A: FREQUENCY TABLE
The choice of supported modes depends on the monitor native resolution. Refer
to the table below for more information about available input signals.

USER MANUAL APPENDIX B REMOTE CONTROL SET COMMAND
- 34 -
Remote Control Set
Command
This section includes remote control set
command.

USER MANUAL APPEDIX B REMOTE CONTROL SET COMMAND
- 35 -
APPENDIX B: REMOTE CONTROL SET COMMAND
0=Gamma 0
1=Gamma 1
2=Gamma 2
0x8A=Gamma 0
0x89=Gamma 1
0x88=Gamma 2
0x89=User
0x88=9300K
0x87=6500K

USER MANUAL APPENDIX C REMOTE CONTROL GET COMMAND
- 36 -
Remote Control Get
Command
This section includes remote control get
command.

USER MANUAL APPEDIX C REMOTE CONTROL GET COMMAND
- 37 -
APPENDIX C: REMOTE CONTROL GET COMMAND
0=Gamma 0
1=Gamma 1
2=Gamma 2
0xCB=Gamma 0
0xCA=Gamma 1
0xC9=Gamma 2
0xCA=user
0xC9=9300k
0xC8=6500k

NOTES
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Winmate Inc.
9F, No.111-6, Shing-De Rd., San-Chung District,
New Taipei City 24158, Taiwan, R.O.C
Tel: 886-2-8511-0288
Fax: 886-2-8511-0211
Email: sales@winmate.com.tw
Official website: www.winmate.com