Appendix B: System Dimensions 75
Appendix C: Software Developer Support 75
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I330EAC-IKW Embedded Computer User Manual
Preface
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or
by any means, electronic or mechanical, for any purpose, without the prior written permission
of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits and/or
software described or contained in this manual in order to improve design and/or performance.
We assume no responsibility or liability for the use of the described product(s) conveys no
license or title under any patent, copyright, or masks work rights to these products, and make
no representations or warranties that these products are free from patent, copyright, or mask
work right infringement, unless otherwise specified. Applications that are described in this
manual are for illustration purposes only. We make no representation or guarantee that such
application will be suitable for the specified use without further testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material and workmanship
defects for a period of one year from the invoice date. If the customer discovers a defect, we
will, at his/her option, repair or replace the defective product at no charge to the customer,
provide it is returned during the warranty period of one year, with transportation charges
prepaid. The returned product must be properly packaged in its original packaging to obtain
warranty service. If the serial number and the product shipping data differ by over 30 days, the
in-warranty service will be made according to the shipping date. In the serial numbers the third
and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g.,
with A for October, B for November and C for December).
For example, the serial number 1W18Axxxxxxxx means October of year 2018.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of
our distributor to find the update information about the product. Second, contact with your
distributor, sales representative, or our customer service center for technical support if you
need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are
always ready to give advice on application requirements or specific information on the installation
and operation of any of our products.
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Preface
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you to know.
Caution A Caution alert indicates potential damage to hardware and explains how
to avoid the potential problem.
AttentionUne alerte d’attention indique un dommage possible à l’équipement et
explique comment éviter le problème potentiel.
Warning! An Electrical Shock Warning indicates the potential harm from electrical
hazards and how to avoid the potential problem.
Avertissement! Un Avertissement de Choc Électrique indique le potentiel de
chocs sur des emplacements électriques et comment éviter ces problèmes.
Warning! Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while the power
is on. Sensitive electronic components can be damaged by sudden power
surges. Only experienced electronics personnel should open the PC chassis.
Avertissement! Toujours débrancher le cordon d’alimentation du chassis
lorsque vous travaillez sur celui-ci. Ne pas brancher de connections lorsque
l’alimentation est présente. Des composantes électroniques sensibles peuvent
être endommagées par des sauts d’alimentation. Seulement du personnel
expérimenté devrait ouvrir ces chassis.
Caution Always ground yourself to remove any static charge before touching
the CPU card. Modern electronic devices are very sensitive to static electric
charges. As a safety precaution, use a grounding wrist strap at all times. Place
all electronic components in a static-dissipative surface or static-shielded bag
when they are not in the chassis.
AttentionToujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements électroniques
moderns sont très sensibles aux décharges d’électricité statique. Toujours
utiliser un bracelet de mise à la terre comme précaution. Placer toutes les
composantes électroniques sur une surface conçue pour dissiper les charge,
ou dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.
Alternating Current The Protective Conductor Terminal (Earth Ground)
symbol indicates the potential risk of serious electrical shock due to improper
grounding.
Mise à le terre ! Le symbole de Mise à Terre indique le risqué potential de
choc électrique grave à la terre incorrecte.
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
Safety Information
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I330EAC-IKW Embedded Computer User Manual
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including
interference that may cause undesired operation.
This equipment is in conformity with the requirement of the
following EU legislations and harmonized standards. Product also
complies with the Council directions.
Important Information
Federal Communications Commission Radio Frequency Interface Statement
This equipment has been tested and found to comply with the limits for a class "B" digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at him own expense.
o IEC61000-4-2: 2009
o IEC61000-4-3: 2006+A1: 2007+A2: 2010
o IEC61000-4-4: 2012
o IEC61000-4-5: 2014
o IEC61000-4-6: 2013
o IEC61000-4-8: 2010
o IEC61000-4-11: 2004
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
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Chapter 1: Introduction
I330EAC-IKW Embedded
Computer
Quick Start Guide
(Hardcopy)
Driver CD & User Manual
Power Cord
AC Adapter
12V/ 84W
Chapter 1: Introduction
Congratulations on purchasing Winmate® EAC IKW Embedded Computer. EAC IKW with 7th
Generation Intel® i5-7200U offers high performance computing power and outstanding video
processing. EAC IKW suitable for Factory Automation, Machine Vision, Surveillance, Machine
Automation and other high-performance applications.
1.1 Features
Winmate® I330EAC-IKW Embedded Computer offers the following features:
Design for Industrial Automation, M2M application
Intel® Core i5-7200U, 2.5 GHz (turbo to 3.1 GHz)
Intel® Core i5-6200U, 2.3 GHz (turbo to 2.8 GHz) (Optional)
1 x DDR4L-2133 SODIMM, max.16 GB
8 x Isolated DIDO, 4 In/4 Out (Optional)
4 x Isolated RS-422/485, programmable by software (Optional)
2.5" Removable SSD/HDD
Fanless, high efficiency thermal design with sealed construction
1.2 Package Contents
Carefully remove the box and unpack your device. Please check if all the items listed below are
inside your package. If any of these items are missing or damaged contact us immediately.
Standard factory shipment list:
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I330EAC-IKW Embedded Computer User Manual
№
Description
№
Description
❶
DC Input
❾
RS232/422/485
❷
Giga LAN
❿
Mic in
❸
Giga LAN
⓫
2.5” SSD Slot x 2
❹
USB 3.0 x 2
⓬
Line in
❺
DVI
⓭
Line out
❻
USB 3.0 x 2
⓮
LED indicator
❼
HDMI
⓯
Reset
❽
VGA
⓰
Power Vutton
№
Description
№
Description
❶
8 x NMEA 0183 (Optional)
❷
8 x Isolated DIDO (Optional)
1.3 Product Overview
Front Side I/O Connectors
Rear Side I/O Connectors
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Chapter 2: Hardware Installation
Warning!
Ensure voltage and polarity is compliant with the DC input. Improper input voltage or
polarity can cause system damage.
Avertissement! Assurez-vous que la tension et la polarité sont conformes à
l'entrée CC. Une tension d'entrée ou une polarité incorrecte peut endommager le
système.
Warning!
Connect the I330EAC-IKW either to AC power or DC power. Do not perform both
connections at the same time.
Avertissement! Connectez l'I330EAC-IKW à une alimentation CA ou CC.
N'effectuez pas les deux connexions en même temps.
1. Fasten screws to secure L-shape mounting brackets to the I330EAC-IKW.
2. Insert the I330EAC-IKW into the fixture (ex. rack) and fasten screws to secure the unit.
2.2 Connecting the Power
The DC power supply connector of the I330EAC-IKW Embedded Computer is on the front panel.
Connecting to DC Power
Connect open wire cable (not supplied by Winmate) to 9-36V DC, maximum power source 220W.
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I330EAC-IKW Embedded Computer User Manual
Example:
Every 10 min watchdog will monitor the system, in
case any error occurs the system will restart
automatically when the countdown time reaches 0.
Every 9 min watchdog timer will be reset to 10 min.
Setting
Description
Watchdog Countdown Time
The system automaticity restarts when this countdown
time reaches zero. Default: 10 min
Periodically Feed Time
To set a cycle time to automatically reset watchdog timer.
Default: 9 min
Enable / Disable
Enable or disable watchdog. Default: Enable
Chapter 3: Operating the Device
3.1 How to Enable Watchdog
Download Winmate Watchdog utility to enable Watchdog. Find more information in “Watchdog
Guide” that you can download from Download Center.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to show hidden
icons.
2. Click icon to open Watchdog utility.
3. Set countdown time and periodically feed time, or disable watchdog.
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Chapter 3: Operating the Device
Caution Check if your system storage capacity is 32 GB before entering
Hibernation mode.
Attention Vérifiez si la capacité de stockage de votre système est de 32 Go avant
de passer en mode Veille prolongée.
3.2 S4 Wake on LAN
In Windows 10 OS shutdown settings will not have Hibernate mode if your storage capacity is
below 32 GB.
Storage capacity below 32 GB:
Storage capacity above 32 GB
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I330EAC-IKW Embedded Computer User Manual
3.3 Changing Serial Port Settings
You can change serial port settings in BIOS.
To change serial port settings (Kaby Lake Core i5-7200U):
1. To enter the BIOS setup connect an external USB keyboard, external monitor and
quickly press Del key when the prompt appears on the screen during start up.
2. In BIOS go to Advanced > F81866 Super IO Configuration > Serial Port Configuration.
3. Change Settings from UART mode to RS232/422/485.
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Chapter 3: Operating the Device
4. Exit BIOS utility.
To change serial port settings (Skylake Core i5-6200U):
5. To enter the BIOS setup connect an external USB keyboard, external monitor and quickly
press Del key when the prompt appears on the screen during start up.
6. In BIOS go to Advanced > F81866 Super IO Configuration.
7. Serial Port Configuration.
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I330EAC-IKW Embedded Computer User Manual
8. Change Settings from UART mode to RS232/422/485.
9. Exit BIOS utility.
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Chapter 3: Operating the Device
3.4 Changing DIDO Settings
Download Option Device Config Tool from Winmate Download Center or driver CD that comes
in a package with Box PC.
To change DIDO Settings:
1. Click the Option Device Config Tool icon on the desktop.
2. Click DI4DO4.
3. Adjust DI4DO4 settings and press Start.
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I330EAC-IKW Embedded Computer User Manual
3.5 Changing NMEA Port Settings
Download Option Device Config Tool from Winmate Download Center or driver CD that comes
in a package with Box PC.
To change DIDO Settings:
4. Click the Option Device Config Tool icon on the desktop.
5. Click U2RS4.
6. Adjust U2RS4 settings and press Start.
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Chapter 3: Operating the Device
Note: Before starting the recovery process, make sure to backup all user data.
The data will be lost after the recovery process.
Important: Before starting the recovery process, remove the PCI/ PCIe card
and CFast card.
3.6 Using Recovery Wizard to Restore Computer
To enable quick one-key recovery procedure:
1. Connect the computer to the power source. Make sure the computer stays plugged in to
power source during the recovery process.
2. Turn on the computer, and when the boot screen shows up, press Tab+ F6 to initiate the
Recovery Wizard.
3. The following screen shows the Recovery Wizard. Click Recovery button to continue.
4. A warning message about data loss will show up. Make sure the data is backed up before
recovery, and click Yes to continue.
Wait the recovery process to complete. During the recovery process, a command prompt will show
up to indicate the percent of recovery process complete. The system will restart automatically after
recovery completed.
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I330EAC-IKW Embedded Computer User Manual
Important: Updated BIOS version may be published after the manual
released. Check the latest version of BIOS on the website.
Key
Function
Del
Enters the BIOS setup menu.
F7
Display the boot menu. Lists all bootable devices that are
connected to the system. With cursor ↑and cursor ↓and by
pressing <ENTER>, select the device used for the boot.
Pause
Pressing the [Pause] key stops the POST. Press any other key to
resume the POST.
Key
Function
F1
Help
F5/ F6
Change Values
F9
Setup Defaults
F10
Save & Exit
Esc
Exit
Enter
Select SubMenu
↑/ ↓
Select Item
←/ →
Select Item
Note: You can press the F1, F2, F3, F4, –/+, and Esc keys by connecting
a USB keyboard to your computer.
Chapter 4: INSYDE H20 BIOS Setup
This chapter describes the different settings available in the INSYDE BIOS that comes with the
board. This chapter offers information on the BIOS installation utility.
4.1 How and When to Use BIOS Setup
To enter the BIOS setup, you need to connect an external USB keyboard, external monitor and
press Del key when the prompt appears on the screen during start up. The prompt screen shows
only few seconds so need press Del key quickly.
You may need to run BIOS setup utility for reasons listed below:
1. Error message on screen indicates to check BIOS setup
2. Restoring the factory default settings.
3. Modifying the specific hardware specifications
4. Necessity to optimize specifications
BIOS Navigation Keys
The following keys are enabled during POST:
The following Keys can be used after entering the BIOS Setup.
For items marked ► press <Enter> for more options.
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Chapter 4: INSYDE H20 BIOS Setup
BIOS
Setting
Description
Setting Option
Effect
Language
Displays the system
language. [English] is
set up by default.
Adjustment of
the
language
Set the language in
other language. The
language in this
device is English.
System
Time
This is current time
setting. The time is
maintained by the
battery when the
device is turned off.
Date and time
changes.
Set the time in the
format:
[hh/mm/ss]
System Date
This is current date
setting.
Date and time
changes.
Set the date in the
format [mm/dd/yyyy];
4.2 BIOS Functions
4.2.1 Main Menu
The Main menu displays the basic information about your system including BIOS version,
processor RC version, system language, time, and date. When you enter BIOS setup, the first
menu that appears on the screen is the main menu. It contains the system information including
BIOS version, processor RC version, system language, time, and date.
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I330EAC-IKW Embedded Computer User Manual
Caution Handle advanced BIOS settings page with caution. Any changes
can affect the operation of your computer.
BIOS Setting
Description
Setting Option
Effect
CPU
Configuration
Configures Trusted
Computing parameters
Enter
Opens
submenu
Power &
Performance
Configures Power &
Performance parameters
Enter
Opens
submenu
System Agent
Configuration
Configures System Agent
Configuration parameters
Enter
Opens
submenu
PCH-OI
Configuration
Configures PCH-OI
parameters
Enter
Opens
submenu
PCH-FM
Configuration
Configures PCH-FM
parameters
Enter
Opens
submenu
SIO F81866A
Configures SIO F81866A
parameters
Enter
Opens
submenu
4.2.2 Advanced
Select the Advanced Tab from the setup menu to enter the advanced BIOS setup screen. You
can select any of the items on the left frame of the screen to go to the sub menu for the item,
such as CPU Configuration. You can use the <Arrow> keys enter all advanced BIOS setup
options. The advanced BIOS setup menu is shown below. The submenus described on the
following pages.
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
Intel (VMM)
Virtualization
Technology
Enable or disable
Intel Virtualization
Technology.
Enable/Disable
When enabled, a
VMM can utilize
the additional
hardware
capabilities
provided by
Vanderpool
Technology.
Active Processor
Cores
Number of core to
enable in each
processor
package
AII / 1 / 2/ 3
Select number of
core to enable in
each processor
package
Hyper Threading
Intel HyperThreading
Technology allows
a single processor
to execute two or
more separate
threads
concurrently.
Enable /
Disable
Enable or disable
Hyper Threading
AES
Enable or disable
AES (Advanced
Encyption
Standard)
Enable/Disable
Enable or disable
AES
4.2.2.1 CPU Configuration
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I330EAC-IKW Embedded Computer User Manual
4.2.2.2 F81886A Configuration
BMP
4.2.2.3 GPIO Configuration
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Chapter 4: INSYDE H20 BIOS Setup
4.2.2.4 Hardware Monitor
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I330EAC-IKW Embedded Computer User Manual
BIOS
Setting
Description
Setting Option
Effect
PCI Express
Configuration
PCI Express clock
gating enable/disable for
each root port.
Enter
Opens sub-menu
SATA And
RST
Configuration
Enable/ Disable SATA
device
Enter
Opens sub-menu
USB
Configuration
Selectively enable/
disable the
corresponding USB port
from reporting a Device
Connection to the
controller.
Enter
Opens sub-menu
State After
G3
System power state
setting
S0 State
S5 State
4.2.2.5 PCH-IO Configuration
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Chapter 4: INSYDE H20 BIOS Setup
4.2.2.6 PCI Express Configuration
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I330EAC-IKW Embedded Computer User Manual
4.2.2.7 SATA and RST Configuration
4.2.2.8 USB Configuration
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Chapter 4: INSYDE H20 BIOS Setup
4.2.2.9 ME Firmware Configuration
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I330EAC-IKW Embedded Computer User Manual
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
CPU – Power
Management
Control
Configure CPU –
Power Management
parameters
Enter
Opens sub-menu
4.2.2.10 Power & Performance
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I330EAC-IKW Embedded Computer User Manual
BIOS Setting
Description
Setting Option
Effect
Boot
Performance
Mode
Configure Boot
Performance Mode
parameters
-Max non-turbo
performance
-Max battery
-Turbo
Performance
Select the performance
state that the BIOS will set
starting from reset vector
Intel
SpeedStep (ta)
Configure Intel
SpeedStep (ta)
parameters
Enabled/
Disabled
Allows more than two
frequency ranges to be
supported
Intel Speed
Shift
Technology
Configure Intel
Speed Shift
Technology
parameters
Enabled/
Disabled
Enable/ Disable Intel Speed
Shift Technology support.
Enabling will expose the
CPP v2 interface to allow
for hardware controlled Pstates
-Turbo Mode
Enable or disable
Turbo Mode
Enabled/
Disabled
Enable/ Disable processor
Turbo Mode (requires
EMTTM enabled too). Auto
means enabled, unless max
turbo ratio is bigger than 16
– SKL AO W/A
C states
Enable or disable
C states
Enabled/
Disabled
Enable/ Disable CPU Power
Management. Allows COU
to go to C states when it is
not 100% utilized
Custom Pstate Table
Configure Custom
P-state Table
parameters
Enter
Enters sub-menu
-Number of Pstates
Select the number
of custom P-states.
[Number]
Set the number of custom
P-states. At least 2 states
must be present
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
Graphics
Configuration
Configure
Graphics
Configuration
parameters
Enter
Opens sub-menu
Vt-d
Intel®
Virtualization
Technology for
Directed I/O
Enabled
Disabled
Vt-d capability
4.2.2.11 System Agent (SA) Configuration
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I330EAC-IKW Embedded Computer User Manual
BIOS Setting
Description
Setting
Option
Effect
Internal Graphics
Internal
Graphics
settings
Auto
Enabled
Disabled
Keep IGFX enabled based on
the setup options
Aperture Size
Select the
aperture size
128MB
256MB
512MB
1024MB
2048 MB
Select the aperture size
Note: Above 4MB MMIO
BIOS assignment is
automatically enabled when
selecting 2048MB aperture.
To use this feature please
disable CSM port
DVMT PreAllocated
Select DVMT
Pre-Allocated
0M~60M
Select DVMT 5.0 PreAllocated (Fixed) Graphic
Memory size used by Internal
Graphic Device
DVMT Total Gfx
Mem
Select DVMT
Total Gfx Mem
256M
128M
MAX
Select DVMT 5.0 Total
Graphic Memory size used by
the Internal Graphic Device
Gfx Low Power
Mode
Select Gfx Low
Power Mode
Enabled/
Disabled
This option is applicable for
SFF only
4.2.2.11.1 Graphics Configuration
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
Vt-d
Intel®
Virtualization
Technology for
Directed I/O
Enabled
Disabled
Vt-d capability
4.2.2.11.2 Vt-d
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I330EAC-IKW Embedded Computer User Manual
BIOS Setting
Description
Setting
Option
Effect
Boot Type
Boot Type
configuration
UEFI Boot
Type
Select boot type to Dual type,
Legacy type or UEFI type
Quick Boot
Quick Boot
configuration
Enabled
Disabled
Allows InsydeH20 to skip certain
tests while booting. This will
decrease the time needed to
boot the system
Quiet Boot
Quiet Boot
configuration
Enabled
Disabled
Disable or enable booting in text
Mode.
Timeout
Timeout
[Value]
Timeout settings
Automatic
Failover
Enable
If boot to default device fail, it
will directly try to boot next
device
Disable
If boot to default device fail, it
will pop warning message then
go to firmware UI
Boot Type
Order
Boot Type
Order
Enter
Opens sub-menu
4.2.3 Boot
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
Hard Disk Type
Hard Disk Type
configuration
Enter
Opens Sub-menu
Others
Other
configuration
Enter
Opens Sub-menu
4.2.3.1 Boot Type Order
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I330EAC-IKW Embedded Computer User Manual
4.2.3.1.1 Hard Disk Type
4.2.3.1.2 Others
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Chapter 4: INSYDE H20 BIOS Setup
BIOS Setting
Description
Setting Option
Effect
TrEE Protocol
Version
Choose TrEE
Protocol Version
1.0
1.1
TrEE Protovol
Version: 1.0 or 1.1
TPM Availability
TPM Availability
configuration
Available
Hidden
When hidden don’t
exposes TPM to 0
TPM Operation
TPM Operation
configuration
[ ]
Select one of the
supported
operation to
change TPM2state
Clear TPM
Clear TPM
configuration
[ ]
Select to Clear
TPM
Set Supervisor
Password
Set Supervisor
Password
Enter New
password
Install or Change
the password and
the length of
password must be
greater than one
character
4.2.4 Security
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I330EAC-IKW Embedded Computer User Manual
BIOS Setting
Description
Setting Option
Effect
ACPI S3
ACPI S3
configuration
Disabled
Enabled
Enable/ Disable ACPI
S1/S3 Sleep state
Auto Wake on S5
Auto Wake on S5
configuration
Disabled
By Every Day
By Every Month
Auto Wake on S5, by
Day or Month or fixed
time of every day
4.2.5 Power
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Chapter 4: INSYDE H20 BIOS Setup
4.2.5 Exit
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I330EAC-IKW Embedded Computer User Manual
Chapter 5: Driver Installation
This chapter contains driver installation guide. Follow the instructions below to complete the
installation. You will quickly complete the installation. This chapter provides instructions on
how to install drivers on the I330EAC-IKW Box PC.
5.1 Chipset Driver
Follow instructions below to install Chipset driver.
1. Open the Driver CD (included in the package) and select Chipset driver.
2. Installation window will pop up, select Next.
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Chapter 5: Driver Installation
3. Select Accept to agree with the terms of license agreement.
4. Check the ReadMe file information, select Install to continue.
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I330EAC-IKW Embedded Computer User Manual
5. Wait for the driver to be installed. When installation completed, select Restart Now to
restart your computer.
5.2 Graphic Driver
Follow instructions below to install Graphic driver.
1. Open the Driver CD (included in the package) and select Graphic driver.
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Chapter 5: Driver Installation
2. Installation window will pop up, select Next.
3. Select Accept to agree with the terms of license agreement.
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I330EAC-IKW Embedded Computer User Manual
4. Check the ReadMe file information, select Next to continue.
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Chapter 5: Driver Installation
5. Wait for the driver to be installed.
6. Select Next to continue.
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I330EAC-IKW Embedded Computer User Manual
7. After installation is completed, select “Yes, I want to restart this computer now”, and
click Finish.
5.3 Management Engine (ME)
Follow instructions below to install Management Engine (ME) .
1. Open the Driver CD (included in the package) and select ME driver.
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Chapter 5: Driver Installation
2. Select Next to start the installation.
3. Select Next to agree with the terms of license agreement.
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I330EAC-IKW Embedded Computer User Manual
4. Wait for the driver to be installed.
5. When installation completed, select inish complete installation.
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Chapter 5: Driver Installation
5.4 Audio Driver
Follow instructions below to install Audio driver.
1. Open the Driver CD (included in the package) and select Audio driver.
Follow instructions below to install Watchdog driver.
1. Type “cmd” in the run box then the cmd.exe will appear in programs.
2. Right click on the cmd.exe and click on “Run as administrator” to start
3. Open the Driver CD (included in the package) and select Watchdog driver.
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4. When Windows Security dialog appear, select install to continue the
Installation.
5. Wait for installation to complete. When installation is complete, press any key to close.
6. Open the Driver CD (included in the package) and select Watchdog AP.
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7. Select Next.
8. The installed storage location is displayed, select Next to continue.
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Important: Please be warned that counterfeit/fake PL-2303HX Rev A (or PL2303HXA) USB-to-Serial Controller ICs using Prolific's trademark logo, brandname, and
drivers, are being sold in the China market. Counterfeit IC products show exactly the
same outside chip markings but generally are of poor quality
and causes Windows driver compatibility issues (Yellow Mark Error Code 10 in Device
Manager under WinXP, Vista, and 7). This warning is issued to all customers and
consumers to avoid confusion and false purchase. Please purchase only from stores or
vendors providing technical and RMA support.
9. Select Next to start the installation.
10. When installation is completed, select Finish to close the window.
.
5.9 Option Devices Driver Installation
5.9.1 WIDOM Driver
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5.9.1.1 Windows 7 Driver Installation
This section will guide you on how to install the PL-2303 Windows Driver. You can download the
latest Driver Installer program from Prolific Support website:
Note: Please take notice of the installation order. First, run the Driver Installer Program before
plugging in the USB to Serial adapter. If you already plug the device during the driver
installation, you need to re-plug the device for Windows to enumerate the device and load the
drivers installed. If your device is embedded to the system, you might need to restart the
system (or click rescan hardware changes in Device Manager) to reload and install the driver.
The following steps will show how to install the device under Windows 7 (64-bit) OS as this is
the most inquired driver installation support received by Prolific. The procedures are the same
and straight-forward for all other supported Windows operating system versions.
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1. Power on your computer and boot to Windows. Run or double-click the PL-2303
Windows Driver Installer program.
2. The InstallShield Wizard will be displayed to inform you that the PL-2303 USB-to-Serial
driver will be installed on your computer. Click Next to continue.
3. The PL-2303 Driver Installer program will then start to install the drivers needed.
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4. Click the Finish button to close the InstallShield program. If you have plugged the cable
into the PC while running the setup installation, please unplug and replug the cable for
the system to detect the device.
5. Plug in the USB to Serial adapter to the PC USB port. Windows should detect the driver
as Prolific USB-to-Serial Comm Port. Go to Device Manager and check for the “Prolific
USB-to-Serial Comm Port” device and the COM port number assigned by Windows.
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6. You can also check the driver version by right-clicking on the “Prolific USB-to-Serial
Comm Port” device and select Properties and Driver tab.
Warning!!! If you are encountering yellow mark (Error Code 10) for device in Device Manager
under Windows XP, Vista, or Windows 7, you need to contact the cable vendor or
manufacturer for possible counterfeit chip. Prolific does not manufacture or sell any end-user
market products and will not provide or be responsible for direct support to end-users.
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Operating Systems
Windows 7
(32 & 64 bit)
Windows 8 / 8.1
(32 & 64 bit)
Windows 10
(32 & 64 bit)
Windows Update
V V V
5.9.1.2 Windows Driver Installation (via Windows Update)
This section guides you on how to install the PL-2303 Windows Driver via Windows Update.
You will need an Internet connection to automatically download and install the drivers via
Windows Update:
1. Check if your Internet connection is OK. Plug in PL-2303 USB to Serial cable.
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2. Windows will automatically check Windows Update if driver is available and will download
and install the driver instantly
3. Windows will then prompt you that Prolific USB-to-Serial Comm Port (COMx) is installed
and ready to use.
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4. You can also right-click on the USB-Serial Controller device and click Update Driver.
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5.9.1.3 Windows 8/8.1/10 Driver Installation
This section shows how to install the PL-2303 device in Windows 8 or 8.1 or 10 Operating
System. You can download the latest Driver Installer program from Prolific Support website:
1. Power on your computer and boot to Windows. Run or double-click the PL-2303
Windows Driver Installer program. The InstallShield Wizard will be displayed to inform
you that the PL-2303 USB-to-Serial driver will be installed on your computer. Click Next
to continue.
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2. The PL-2303 Driver Installer program will then start to install the drivers needed. Click
the Finish button to close the InstallShield program.
3. Plug in the USB to Serial adapter to the PC USB port. Windows should detect the driver
as “Prolific USB-to-Serial Comm Port”. Go to Device Manager and check for the device
and the COM port number assigned by Windows. You can also check the driver version
by right-clicking on the “Prolific USB-to-Serial Comm Port” device and select Properties
and Driver tab.
4. The COM Port number for the PL-2303 is assigned by the Windows Operating System.
If you encounter a device that shows a yellow mark (Error Code 10), you need to check
if that device is using an old version Prolific chip (PL-2303HXA or PL-2303XA) or a
counterfeit chip. As mentioned in the previous sections, Prolific does not support old
version chips in Windows 8.
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5.9.2 U2RS4 Driver
Follow instructions below to install U2RS4.
1. Open the Driver CD (included in the package) and select USB Serial Device (COM14)
driver.
2. Select “Search automatically for updated driver software.”
3. Press Next to continue.
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4. Installation complete. Press Close to exit installation program.
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5. Open Device Manager and check the tool being added.
5.9.3 DIDO Driver
For more details about Winmate Watchdog, please download Digital IO Guide from Winmate
Downloads Center:
Follow instructions below to install Digital IO driver.
1. Type “cmd” in the run box then the cmd.exe will appear in programs.
2. Right click on the cmd.exe and click on “Run as administrator” to start.
3. Open the Driver CD (included in the package) and select Digital IO driver.
4. When Windows Security dialog appear, select install to continue the
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Installation.
5. Wait for installation to complete. When installation is complete, press any key to close.