Winegard Pathway X1 Instruction Manual

Page 1
Instruction Manual
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
www.winegard.com/pathway
For receivers and programming, call 1-866-593-0348
For up-to-date information on receiver compatibility and programming,
visit www.winegard.com/receivers
For help, email help@winegard.com or call 1-800-788-4417
2452314
Rev7 10-17
Page 2
Quick Setup for One Receiver
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
1.
Make sure the Pathway® X1 antenna is in a location with a clear view of the southern sky.
2.
Connect the primary receiver to the “MAIN” port on the base.
3.
After connecting the receiver to a power source, complete receiver setup. Select the state that you are currently in. Then, press “Scan” to start scanning for satellites.
Watch TV!
4.
Specifications
Compatible with DISH programming
Compatible with DISH Solo HD receivers
Supports up to two receivers
For stationary use only
Includes 25 ft coaxial cable
Unit weight: 10 lbs
Unit height (without feet): 13.5 in
Unit height (with feet): 14.2 in
Diameter: 14.3 in
Elevation range: 18–65°
UV-protected plastic dome
Gray plastic base
Made in USA
Compatible Receivers
The Pathway X1 antenna must be used with DISH Solo HD receivers. Examples of DISH Solo HD receivers include DISH Wally, 211z, 211k, 211, and 411 receivers.
Compatible Satellites
The Pathway X1 antenna can receive programming from DISH western arc, which includes satellites 110°, 119°, and 129°.
See signal maps* to determine coverage in various areas of the United States. Coverage maps are approximate and do not guarantee coverage.
Good
Signal Strength
DISH® Satellite 110°
Best
Main
port
Sec. port
Base
Dome
Handle
(“WINEGARD” facing up)
Eyelet
DISH® Satellite 119°
DISH
Satellite 129°
®
1
*Source: www.satbeams.com. Coverage maps are
approximate and do not guarantee coverage.
Page 3
Warnings
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
Do not place the unit in water greater than one inch deep,
!
or water may damage the electronics.
Do not install or operate the antenna in winds of 35 mph
!
or greater. The antenna will roll in winds ≥35 mph.
Care should be taken when transporting and setting up
!
the antenna. Do not toss or drop the antenna.
Do not paint the antenna. Painting the antenna may cause
!
signal degradation and will void your warranty.
The antenna is not meant for use with the Carryout® ladder
!
mount. Installing the antenna on the Carryout ladder mount may lead to serious injury and/or equipment and property damage.
1.
Installing the Handle
Locate the two screws for the handle in the base. Remove the
1.
screws from the base with a Phillips screwdriver.
2.
Selecting a Location for the
®
Pathway
Choose a location with a clear, unobstructed view of the
1.
southern sky. Avoid obstructions such as trees, hills, vehicles, or buildings—these can block the signal from the satellite.
Satellite signal will not pass through solid objects. For
NOTE
unobstructed view of the southern sky.
Make sure the antenna is not placed in the path of people or
2.
vehicles; otherwise, the antenna may be knocked off of the signal if run into, or cables may be disconnected from the unit.
NOTE
cause intermittent problems. Maximum cable length should never exceed 50 feet.
3.
Select a location that will enable the Pathway X1 antenna to sit within three degrees of level. The antenna may take longer to lock onto signal if the antenna is not level.
3.
Connecting the Antenna to the
this reason, it is vital to select a location with a clear,
A 25 foot coaxial cable is included and recommended for use with the antenna. Longer coax runs could potentially
X1 Antenna
NOTE
Locate the handle in the box. With “WINEGARD” on the
2.
handle facing upwards, align the two holes in the handle with the two holes in the base.
3.
Thread two screws through the two aligned holes in the bottom of the handle.
The two holes for the handle are located between the cable connections and eyelet.
Receiver(s)
Run the coaxial cable directly from the satellite receiver to the Pathway X1 antenna when searching for signal.
TIP
Connect a coax cable from the main port to the “Sat In” port
1.
on the back of the receiver that will be used most often.
The main port should always be connected to the primary receiver when the antenna is in use, or there will be no power to the electronics.
The receiver provides power to the electronics via the main
NOTE
cable is connected to the secondary por t but not the main port.
If hooking up the Pathway X1 antenna to two receivers,
2.
remove the cap from the secondary port, and run a second coaxial cable from the secondary port on the base to the “Sat In” port on the secondary receiver.
port. There will be no power to the electronics if a coaxial
Tighten the two screws using a Phillips screwdriver.
4.
Do not overtighten.
3.
Tighten coax connections until fingertight, and then tighten a quarter turn more with a wrench. Do not overtighten.
2
Page 4
4.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
Receiver Setup for a New Wally® Receiver
If using a new Wally receiver with the Pathway® X1 antenna, the receiver will go through an Installation Wizard to help with the setup process.
Follow the on-screen instructions to program the remote control.
Step 1 of the Installation Wizard will pair the remote to the receiver.
During Step 2, the unit will need to acquire satellites and may update the receiver (figures 1-6).This step will require a search initiated by the Mobile Setup screen. Fill in the required information, and then select “Scan” to begin the search routine (figures 1-3).
The antenna may make a slight grinding sound when searching for satellites; this is normal and does not harm the unit.
Figure 4
Once the search routine is complete, the receiver may update (figure 4).
Figure 1
Figure 2
Figure 5
If not already activated, the receiver will need to be activated (figure 5). To activate the receiver, call Winegard Company at 1-866-593-0348.
The receiver may reboot automatically as part of the update process (figure 6). If so, select the state of your current location on the Mobile Antenna Setup screen as in figures 1 and 2. Press “Scan” to begin the search routine.
The satellite will search for and acquire satellites.
Figure 3
During the search routine, the antenna will scan for satellites.
3
Figure 6
NOTE
If the receiver reboots at this time, restart (see figures 1 & 2).
Page 5
Updating Receiver Software
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
For optimal performance, update receiver software occasionally. To allow the software to update, leave the satellite on signal, and press the Power button on the remote or front panel of the receiver; this will put the receiver in Standby mode (figure 7). Do not unplug the receiver at this time.
Select the state of your current location, and then select “Scan” to begin the search routine (figure 9).
Figure 9
Figure 7
After being in Standby mode for a few minutes, the software will automatically begin to update (figure 8). Upon completion of the update, the receiver will reboot. Return to the beginning of “Receiver Setup for Currently Active or Previously Used Receivers” to re-acquire satellites and complete setup.
Figure 8
If the receiver is in Standby mode for more than five minutes,
TIP
no software update is necessar y. Turn the receiver back on to
resume normal operation
The satellite will begin searching and will locate the desired satellites (figure 10).
Figure 10
If prompted with a message stating fewer satellites than
TIP
previously used were found, select SAVE or YES to continue.
After the satellites have been acquired, the Electronic Programming Guide will download (figure 11).
Receiver Setup for Currently Active or Previously Used Wally® Receiver
If the receiver you will be using with the Pathway® X1 antenna is an older receiver that has not been used in several years, you may need to connect the receiver to a DISH home satellite to be updated before proceeding with the mobile setup.
After the receiver has been powered on, the receiver will enter the Mobile Setup menu.
NOTE
the receiver.
If mobile setup menu does not appear, press and hold power button on the front panel of the receiver for 3 seconds to reset
Figure 11
Receiver setup instructions are a ccur ate at time
of printing and may change without notice.
Page 6
Setup for a Secondary Receiver
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
After completing the setup on the main receiver, power on the secondary receiver. If using a new receiver, you will be guided through the setup by the Installation Wizard; follow the on-screen steps to complete the setup. If using a receiver that is currently active or has been used previously, you will need to complete the setup by doing a Check Switch test. To access the receiver menu for running a Check Switch test, follow the steps under “Accessing the Receiver Menu.”
Accessing the Receiver Menu
If you need to access the receiver menu after initial setup, follow the steps below to reach the receiver menu.
Press Home button twice on your remote. On the “Home” tab, select “Settings” (figure 12).
Press “Test Installation 5” to start the Check Switch test (figure 15).
Figure 15
The “Check Switch Status” screen will show the progress (figure 16) . Press the Back button three times once the Check Switch test is complete.
Figure 12
Within the “Settings” menu, select “Diagnostics” (figure 13).
Figure 13
Within the “Diagnostics” menu, select “DISH” on the left side (figure 14).
Figure 16
The receiver will aquire the signal (figure 17).
Figure 17
Lastly, the receiver will download the Program Guide (figure 18).
Figure 14
5
Figure 18
Page 7
Operation of Secondary Receiver
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
When using a secondary receiver with the Pathway® X1 antenna, the secondary receiver does not have the full function of the primary receiver. The primary receiver will determine which satellite is viewed, and the secondary receiver will need to be set up for that satellite. If the primary receiver changes to a channel on a different satellite, the secondary receiver will lose reception and need to complete setup again on the new satellite.
The secondary receiver’s program guide will only download
NOTE
and display available channels from the installed satellite.
Using Outside Receptacle
If your outside TV receptacle is wired for satellite, you’ll need to locate where that receptacle leads and connect that directly to your satellite receiver.
If the outside TV receptacle is wired for cable, the wiring will have to be modified for use with satellite. The coaxial cable cannot run through any other devices or switches before the satellite receiver.
Typically, if wired for cable, the wiring will either run through a Winegard power supply or video switch. The easiest way to fix this is to disconnect the cable from that device, use a barrel connector, and connect a new cable that runs directly to the receiver, bypassing the power supply or video switch.
FCC Guidelines
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Temporary and Permanent Mount Options
Winegard mount options for the Pathway X1 automatic portable satellite TV antenna raise the antenna off of the ground for better reception and security. These mounts are built to withstand the harsh outdoor environment.
TR-1518 Tripod Mount
Antenna sold seperately.
Aluminum tripod elevates the Pathway X1 portable antenna off the ground for protection from mud and water.
MT-SM30 Window Mount
Antenna sold seperately.
Temporary mount with maximum flexibility. Easy one time assembly. Includes 2 brackets for temporary side mount opt
TR-1518
MT-SM30
Transporting
Before transporting the antenna, disconnect coax cable from the main port.
Maintenance
The Pathway X1 antenna is designed to be maintenance free. However, it is a good idea to periodically clean the dome with a soft cloth, water, and dish soap
RK-2000 Roof Mount Kit
Antenna sold seperately.
Permanently mount your Pathway X1 portable antenna to your vehicle roof. No need to buy another antenna to replace your portable!
For more information or to purchase accessories contact your local RV dealer or winegard.com
RK-2000
6
Page 8
Troubleshooting
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
On Screen Possible Cause Solution
Mobile Antenna Setup does not appear
• No communication between receiver and satellite dish
• Check wiring. Verify connection to Main port. Verify good coax.
• Receiver software not compatible • Ensure a compatible DISH
Solo HD receiver is being
®
used.
• Connect receiver to fixed/home satellite dish for software update.
Error Code 150, “All Satellites Not Found”
Error Code 151, “No Satellites Found”
• Possible obstructions blocking satellite
• Satellite coverage issues in extreme Northeast or Northwest
• Possible obstructions blocking satellite
• Intermittent coax connection
• Attempt to move the antenna from any blockages or obstructions.
• Attempt a re-scan on the receiver.
• Attempt to move the antenna from any blockages or obstructions.
• Re-check coax connections to make sure coax did not become loose during scan.
• Attempt a re-scan on the receiver.
If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will resolve the problem. If the problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard. com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 2736 Mt. Pleasant Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its’ intended function in any way as a result of the television signal provider making any changes in technology or service.
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an email to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.
(2 YEARS PARTS; 1 YEAR LABOR)
RETURN AUTHORIZATION POLICY
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
Discl aimer: Although ever y effor t has been mad e to ensure that the infor mation in this manual is correc t and comple te, no company shal l be held liable for an y errors or omissi ons in this man ual. Infor mation pro vide d in this manual w as accurat e at tim e of pri ntin g. If th e antenna do es not f unction as expec ted, please cont act Winega rd Company a t help@win egar d.com o r 1-800-788-4417, or visit our web site at ww w.winegard.com.
Winegard and Pathway are registered trademarks of Winegard Company. DISH is a registered trademark of DISH Network L.L.C.
WS-MOBWARREV3
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com
Printed in U.S.A. ©2013 Winegard Company Rev7 10-17 2452314
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