
“With everything else dropping out of the competitive equation,
knowledge has become the only source of long-run, sustainable,
competitive advantage”
-Lester Thurow

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Vacuum Products
Vacuums are the most versatile product of all cleaning equipment. Every
location you encounter will need vacuum products. The style of vacuum required
depends on the application. Vacuuming should be done before any carpet
cleaning is attempted.
Fan or Impeller Vacuums
Fan or impeller vacuums are the most common style of vacuum.
Impeller vacuums use a fan attached to a high speed motor that creates
air flow. Similar to a propeller, these fans spin at high speed and create
suction. Impeller vacuums are not “true” vacuums, since no sealed
containment bin is present. These units pick up the soil and force it into a
containment bin. In most cases, the containment bin is a paper bag
housed inside of a cloth shake-out bag. In some instances, the
collection bin is a dust cup collector that does not require a bag. This
system is commonly referred to as a “dirty air system.” The dirt and debris
passing directly through the impeller will damage it over a period of time.
Impeller vacuums generally employ the use of a beater bar/brush combination.
Over time, the beater bar can damage carpet by breaking off fibers. The filtration
level on this style of vacuum is usually low because of the soil being forced
through the collection bag. These vacuums make up a large percentage of all
vacuums sold in the commercial market. The prices range from $130-$250
depending upon the make and model. These vacuums generally have a short
life expectancy and require repeated maintenance. Common brands include
Eureka Sanitaire, Oreck, Hoover, Panasonic and Royal. Windsor does not
manufacture or promote this style of vacuum.
Single Motor Uprights
Single motor uprights use an electric motor that creates a vacuum and
propels the brush roller. While only employing a single motor like an
impeller style vacuum, these vacuums are considered “clean air
systems” based on the soil never traveling through the vacuum motor.
The air movement created is pulled through the containment bin or
bag housing where the soil is collected in a disposable bag. The air
then exits the compartment through a filter system. There are many
differentiation points on these units--some have automatic adjustments, lights
that identify a full bag or clogs and many other features you will not find on the
fan-style vacuum. Many of these units provide indoor air quality (IAQ) features
with 99.6% filtration at .3-microns. These units will take a little more sales skill,
but studies have shown that over 50% of the fan-style purchasers would buy this
type unit over the existing fan model given the opportunity and the proper value
explanation. The pricing varies significantly with features and benefits and range

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from $225-$500. Common brands include Windsor, Advance, Clarke, NSS,
Tennant, Hoover, and Panasonic. Windsor products include:
Windsor Single Motor Upright Products
Sensor XP 12
Sensor XP 15
Sensor XP 18
1.012-024.0
1.012-027.0
1.012-030.0
• Automatic adjustment of the vacuum brush for any
surface
• Wand for detail work
• Sensor automatically shuts down when the bag is
full
• Sensor automatically shuts down when brush motor
is clogged
• 99.6% efficient at .3 microns
• Wand for detail work
• Sensor automatically shuts down when the bag is
full
• Sensor automatically shuts down when brush motor
is clogged
• 99.6% efficient at .3 microns
Dual Motor Upright Vacuums
Considered the “work horse” model because of its durability,
dual motor vacuums are for high usage applications. Dual
motor vacuums are designed to run significant hours in a day
and have high duty cycles. These units use an independent
vacuum motor and a brush motor to keep performance high
and failures low. This makes them more of an investment
when compared to single motor vacuums. These vacuums
generally have a long life expectancy due to their simple reparability. Repairs
can be more costly, but occur less frequently that lower priced vacuums. Like the
single motor uprights, dual motor uprights are “clean air systems,” so soil never
travels through the vacuum motor. Dual motor uprights are true vacuums.
These vacuums employ a disposable paper bag and occasionally have a cloth
bag option housed in the containment housing. Dual motor uprights are
excellent choices in facilities that have heavy traffic and require years of service
from their vacuums. Applications such as education, healthcare, large public
facilities and hospitality are excellent fits. Anywhere you can sell value and
longevity; this will be the vacuum of choice. This product requires more sales
skill than any of the others since you are selling quality, productivity and
longevity over price. The price point runs anywhere from $450-$900 depending
upon manufacture and model. Common brands include Windsor, Advance,
Clarke, NSS, and Tennant. Windsor products include:

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Windsor Dual Motor Upright Products
Versamatic 14
Versamatic 18
• The oldest dual motor vacuum still available
• Removable brush strip allows replacement of the
strip rather than the entire brush roll
Versamatic Plus 14
Versamatic Plus 18
• Removable brush strip allows replacement of the
strip rather than the entire brush roll
• As on all the Windsor vacuums, the belt that drives
the brush is completely enclosed and protected
• Utilizes the same bags as the Sensor, which allows
the customer to only stock one bag
• Axcess steers right and left with a turn of the wrist
• 20% faster than a conventional vacuum in
congested areas
• Better for people with Carpal Tunnel Syndrome
• Burnisher head available to turn Axcess into small
area active filtration burnisher
Wide Area Vacuums
Any vacuum that employs a vacuum shoe of 20” and higher is
considered a wide-area vacuum. Most models range from 24”-30”.
Wide area vacuums operate on the same “clean air system” as dual
motor uprights, only in a larger capacity. In most cases, these units
will employ dual vacuum motors to compensate for the larger
opening. These units are designed to be used in large open areas of
carpet or long hallways. Wide area vacuums can offer high filtration and
increased productivity over uprights. Most wide area vacuums utilize a single
brush-roller, some (including the NuWave) employ dual counter-rotating brush
technology. Windsor products include:
Windsor Wide Area Vacuum Products
• 75’ cord
• 6 position height adjustment
• On-board tools & wand
• Dual counter rotating brushes for front & back pass
in single stroke
• Floating brush deck requires no operator
adjustments
• Brushes are removable with no tools for easy
cleaning
Sweeper/Vacs
Over the past five years, sweeper/vacs have seen a steady
increase in replacing cord electric wide area vacuums. This
is based primarily on the tremendous increase in
productivity with a sweeper/vac that is obtained by
eliminating the cord and by utilizing battery power.
Sweeper/vacs operate similar to impeller vacuums, except

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the soil and debris do not travel through the fan. The impeller in a sweeper/vac
only creates a small amount of airflow that assists in collecting lighter dust and
soil. The large main broom “sweeps” the soil and debris into a hopper. These
machines can be used in outdoor or indoor applications, but never both with the
same machine. These work well in environments where larger objects are being
picked up. A movie theater would be a location that you might sell a sweeper.
Areas that have hard floors and carpet floors that want a dual-purpose unit might
be another. Sweeper/Vacs lack high quality filtration and are not true vacuums.
The prices and styles vary greatly and range from $1000 for low-end sweepers to
$6000 for very large ones. Brands include, Windsor, IPC Eagle, Tennant and
Advance. Windsor products include:
Windsor Walk Behind Sweeper/Vacs
• Battery powered
• Vacuum fan provides active dust control
• Easy main and side broom adjustments
• Side broom fold up for cleaning in dusty
environments
• 1.4 ft3 (40 l) hopper capacity
• Active dust control system
Canister Vacuums
Canister vacuums employ a wand and hose connected to a
“canister” that sets on the ground. In some models the vacuum
head contains an electrically powered brush roller. In other models
no brush roller or power is present. Canister vacuums have become
a popular replacement for back pack style vacuums since they have
similar components. A canister vacuum can trail along with the user
but do not have to be carried on the back. Many canister vacuums are quieter
than their upright counterparts and are great to use in noise sensitive areas such
as call centers and lobbies. Canister vacuums have better filtration than fan or
impeller vacuums and therefore are preferable replacements to that style.
Canister vacuums are considered “clean air systems” and are “true vacuums”.
Pricing varies significantly from low 100’s up to $1000.
Common brands include Windsor, North American, and Advance. Windsor
products include:
Windsor Canister Vacuum Products
• Washable nylon main filter
• Quick connect hose system
• Onboard floor tool storage
• Washable nylon main filter
• Quick connect hose system
• Onboard floor tool storage
• 61 dB allows for cleaning in sound sensitive areas
• 99% efficient at .3 microns

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Back Pack Vacuums
Back pack vacuums have made a strong impact on the
market in applications where quick vacuuming is a necessity.
Back pack vacuums are essentially canister vacuums that
the operator wears. They offer similar features and options
as canister vacuums. This is the only style of cleaning
equipment an operator wears. Back packs utilize a single
motor but the performance is not as high as a standard vacuum because it lacks
brush agitation. Building service contractors represent the largest segment of
end-users for this product. Prices range from $350-$700. Common brands
include Windsor, ProTeam, Clarke, Advance, Tennant, and NSS. Windsor
products include:
Windsor Back Pack Vacuum Products
• Spacer between belt and motor to reduce heat on
lower back
• Wide variety of tools
• Spacer between belt and motor to reduce heat on
lower back
• Wide variety of tools
Wet/Dry Vacuums
Wet/Dry vacuums are a very commonly used piece of equipment used
primarily for wet pick up. It can be used for dry applications but a filter
bag must be placed in the tank of the machine to prevent dust from
being pulled into the vacuum motor. Wet/dry vacuums have
increasingly become commodity products over the past 10 years. With
a large influx of consumer products into the market, the profitability of
these units has dropped dramatically in the commercial segment. Virtually every
facility has the need for a wet/dry vacuum. A bypass motor of 1.5 to 3
horsepower is the standard. The machine is traditionally used with a 2-bend
wand and a squeegee floor tool. Front mount squeegee units are very effective
for fast recovery of liquid. Inexpensive units designed for consumer use do not
usually have a commercial bypass vacuum as part of the machine. They are
rated to run 30 minutes a week versus 8 hours per day on a commercial wet/dry.
Windsor products include: