Windsor EXP, EXPJ Owner's Manual

CARPET EXTRACTOR

MODEL POWER SOURCE

EXP 115V ELECTRIC
EXPJ 100V ELECTRIC

U

Read these instructions before using the machine

98363 10/19/02

MACHINE DATALOG

y

TABLE OF CONTENTS

MODEL-

DATE OF PURCHASE-

SERIAL NUMBER-

SALES REPERESENTIVE-

DISTRIBUTOR NAME-

OPERATIONS GUIDE NUMBER – 98363

©Copyright 1996 Windsor Industries, Printed in U.S.A.

Cover Sheet......................................................... 1

Data Log / Table of Contents............................... 2

Information in this guide ...................................... 3

Safety................................................................... 4

Hazard Intensity Level ......................................... 5

Operations ........................................................... 6

Option Controls.................................................... 7

Operating Instructions ......................................... 8

Maintenance ........................................................ 9

Maintenance Cont................................................ 10

Troubleshooting ................................................... 11

Wiring Diagram .................................................... 12

Service Schedule................................................. 13

Vac, Solution Tank, Control Panel Assembl

...... 14

Vac, Solution Tank, Control Panel Parts List .......15

Brush, Brush Motor, Frame Assembly .................16

Brush, Brush Motor, Frame Assembly

Parts List ..............................................................17

Pump Assembly ...................................................18

Pump Assembly Parts List ...................................19

Solution Lever, Main Handle Assembly ...............20

Solution Lever, Main Handle Assembly

Parts List ..............................................................21

Recovery Tank Assembly.....................................22

Recovery Tank Assembly Parts List ....................23

Solution Plumbing Spray Jet Assembly ...............24

Solution Plumbing Spray Jet Assembly

Parts List ..............................................................25

Spare Parts and Accessories ...............................26

Warranty...............................................................27

2

EXP 98363 10/19/02

INFORMATION IN THIS GUIDE

This Owner’s Guide contains valuable information
about the operation, maintenance, service and part
numbers for repairs of your Windsor machine.
Please read this introductory page thoroughly to
become familiar with the contents of the owner’s
guide, making the information you are looking for
easier to locate.

The owner’s guide consists of multiple sections of
reference information, and the remainder contains
part information for ordering parts for the machine.
At the top of each page is the name of the particular
section. This way you can quickly locate each
section more easily.

REFERENCE SECTIONS

The reference information sections of this guide are
as follows; General Information, Operation,
Maintenance.

GENERAL INFORMATION

This section of the guide contains safety
precautions. The Safety Precau tio ns are an
overview of the safety measures to be observed
when operating and maintaining the machine.

PART SECTIONS

To easily locate the part needed, please refer to The
Table of Contents for component locations to find
the general area where the part is located. Use the
information to quickly locate the correct component.
The remaining sections of the guide contain part
number information for ordering repair parts for the
machine. The guide contains part number
information on every machine model available.
Therefore there will be part num ber inf orm ation in
your guide which you will not need to refer to when
placing an order.

ORDERING REPAIR PARTS

If you are in need of technical assistance contact
your WINDSOR Distributor or Service Center for
further assistance. Once you have located a part to
order, call your local WINDSOR distributor. Make
sure to have the machine’s serial number and your
Owner’s Guide with you to aid in ordering the correct
component(s).

NOTES:

OPERATION

The Operation section of the guide contains the
information needed to operate the machine. There is
a complete list of instruments and controls on the
machine, an overview of mac hine oper at io n, and
information on how to transport and store the
machine.

MAINTENANCE

The Maintenance section contains the information
on the suggested maintenance procedures and
adjustments to keeping the machine in top operating
condition. The section includes a maintenance
schedule and the areas of the machine to be
addressed. Each subject of maintenance is covered
in more detail in such areas as Lubrication, Motors
and Electrical System .

EXP 98363 7/1/96

3

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precaution

must always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.

This machine is for commercial use.

To reduce the risk of fire, electric shock, or injury:

Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before

maintenance or service.

Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near

children.
Use only as described in this manual. Use only manufacturer’s recommended components and

attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding

the machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or
dropped into water, return it to an authorized service center.

Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord
around sharp edges or corners.

Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce

airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this

machine near flammable fluids, dust or vapors.

This machine is suitable for commercial use, for example in hotels, schools, hospitals,
factories, shops and offices for more than normal housekeeping purposes.

Maintenance and repairs must be done by qualified personnel.
If foam or liqui d comes out of machine, swi tch off immedi ately.

SAVE THESE INSTRUCTIONS

4

EXP 98363 03/24/00

HAZARD INTENSITY LEVEL

The following symbols are us ed t hroughout this guide as indicated in their descriptions:

HAZARD INTENSITY LEVEL

There are three levels of haz ard int ensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following defin itions:

! WARNING

WARNING - Haz ards or unsafe practices which COULD res ult i n severe personal injury or death

! CAUTION

CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property

damage.

FOR SAFETY: To Id entify actions which mu st be followed for safe oper at i on of equipment.

Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper
operating condition. Following is information that signals some potentially dangerous conditions to the
operator or the equipment. Read this information carefully. Know when these conditions can exist. Locate
all safety devices on the machine. Please take the necessary steps to train the machine operating
personnel.

FOR SAFETY:

DO NOT OPERATE MACHINE:
Unless Trained and Aut horized.
Unless Operation Guide i s Read and understood.
In Flammable or Explosive are as.
In areas with possible falling objects.

.

WHEN SERVICING MACHINE:

Avoid moving parts. Do not we ar loose clothing; jackets, shirts, or sl eeves when working on the
machine. Use Windsor ap proved replacement parts.

.

EXP 98363 03/24/00

5

OPERATIONS

HOW IT OPERATES:

This machine is a portable, easy to use carpet extractor
designed for use indoors, in a household or light
industrial environment.
When operating as a carpet extractor, cleaning solution
is dispensed onto the carpet and agitated by a rotating
brush. The solution is then extracted from the carpet by
a vacuum. The head on the brush is floating, allowing it
to automatically adjust to various carpet depths while
applying an effective brush pressure.

1. To avoid electric shock use indoors only.

2. To reduce risk of fire, do not use volatile
substances.

3. Use only cleaners intended for carpet
application.

INSPECTION:

Carefully unpack and inspect your extractor for shipping
damage. Each unit is operated and thoroughly
inspected before shipping, and any damage is the
responsibility of the carrier, who should be notified
immediately.

ELECTRICAL:

This extractor operates on a standard 15 amp 120 volt
AC circuit. This is the typical wall receptacle found in
household and light industrial environments. Voltages
below 105 volts or above 125 volts could cause serious
damage to motors. *Special voltage models available. A
wiring diagram is mounted inside the rear control panel
of machine. A copy of the wiring diagram is included in
this Owner’s Guide.

GROUNDING INSTRUCTIONS:

This appliance must be grounded. If it should
malfunction or break down, grounding provides a path of
least resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and
grounding plug. The plug must be inserted into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.

“Fig . C” may be used to connect this plug to a 2-pole
receptacle as shown in “Fig. B”, if a properly grounded
outlet is not available. The temporary adaptor should be
used only until a properly grounded outlet (Fig. A) can
be installed by a qualified electrician. The green colored
rigid ear, lug, or wire extending from the adaptor must
be
connected to a permanent ground such as a properly
grounded outlet box cover. Whenever the adaptor is
used, it must be held in place by a metal screw.

EXTENSION CORDS:

If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine: This extractor is equipped with a 25 ft. 16/3
power cord.

To avoid possible distortion of polyethylene
solution/recovery tanks, DO NOT USE WATER
TEMPERATURE THAT EXCEEDS 140 F (60 C).

CHEMICALS

Use only the suitable chemicals listed below.
Using incompatible chemicals will damage the
machine. Damages of this type are not covered
under warranty. Carefully read ingredients on
manufacturer’s label before using any product in
this machine.

Improper connection of the equipment-grounding
conductor can result in risk of electric shock.
Check with a qualified electrician or service
person if you are in doubt as to whether the outlet
is properly grounded. Do not modify the plug
provided with the appliance – I is will no fit the
outlet, have a proper outlet installed by a qualified
electrician.

This appliance is for use on a nominal 120-volt circuit,
and has a grounded plug that looks like the plug in “Fig.
A”. A temporary adaptor that looks like the adaptor in

6

Suitable Incompatible
Chemicals Chemicals

Alkalis Aldehydes; Butyls
Defoaming Agents Carbon Tetrachloride
Detergents Chlorinated Bleaches
Soaps Chlorina ted H ydroc ar bo ns
Vinegar Trichlorethylene
Hydroxides Phenols; Methyls (MEK)

Perchlorethylene (perc)
Aromatic Hydrocarbons
D-Limonene

EXP 98363 7/1/96

OPTION CONTROL

1 Brush Switch On/Off.
2 So lut io n Switc h On/O f f.
3 Vac Sw itch On/Off

4Main Handle.
5Solution Lever.

flow of solution to the floor .

6 Brush Motor Circuit Breaker.

Protects brush motor from overheating.

7 Vac Motor Circui t Breaker.

vac motor from overheating.

8 Ha n d l e Adj ustme nt L eve r.

Adjusts the ma in handl es angle.

9. Solution T ank Drain Hose.

10. Accessory T ool Connection.

ac ces s ory t o ol s.

1 1. Access ory Hose Connection.

conne ction for accessory tool.

12. Cord Hook.

Turns brush motor on and off.

T urns solution pump on a n d off.

. Tur ns va cuum mot or on a nd off .

Controls the amou nt of

Protects t h e

Solution connection f or

Hose

VIEW : TOP of CONTROL

1

VIEW: REAR of MACHIN E

5

6

23

4

12

8

VIEW: FR ON T of MA CHIN E

Dome

Recovery
Tank

Solution
Tank

10

11

Vacuum
Shoe / Brush
Housing

9

NOTE: Attach strain relief/cord
retainer to the pow er cord.

Make a loop in power cord appr oxim atel y

1.

12” from strain re li ef on machine .
Slide cord loop through slot

2.

in retainer arm. Pull slack
cord back through slot to
secure. Attach ret ainer t o
handle.

7

EXP 98363 03/24/00

7

OPERATIONS

I

I

s

t

d

s

-

-

n

e

OPERATING INSTRUCTIONS

A. FI LL ING T HE S O LU TION TA NK:

Remove clear dome from recovery tank .

1.

Lif t upper recovery tank from machine and set

2.

aside.
Use a clean bucket or hose to fill so lution tank with

3.

hot wat er. The solution tank holds 4 gallons (15.2
liters) of cleaning solution.

Do not use the recovery tank to fi ll the solution tank. Sed­iment i n the recovery t ank can damage the solution pump
and clog the spray j ets, rendering the machine inoperable.

Add a non-foam ing c oncentrate for use in hot

4.

water extractors at the proportions noted on the
container.

Note: Periodically operate ext ractor with only hot water to re­move chemical residue in carpet.

To avoid possible distortion o f polyethylene solution /re­covery tan ks, DO NOT USE WATER WITH A TEMPERA­TURE TH AT EXCE EDS 140° F (60° C ).

Place recovery tank back on m achine.

5.

Place dome on rec overy tank. Make sure dome is

6.

seated c orrectly to ensure proper vacuum seal.

NOTE: If solut i on does not dispense in an even patt ern acros
the width of the machine, the spray jet may be clogged. Til
the machine back and remove the spray tip by pushing in an
tur ning i t one quarter t urn. Was h i t t horoughly, and blow dry.

NOTE: Do not use pins, wire, etc . to clean spray jet nozzle a
this will deform the jet and destroy the spray p att er n.

Begin with t he machine at the edge of the carpet.

6.

While operat ing machine, check for excessi ve fo am buil d
up in the recovery tank. If excessive foam is present, add
a d efoamer solution to reco very tan k, or empty tank.

7.

8.

Actuate the solut ion lev er while pulling the machine
backwards. Release solution lever at least 12

inc hes before the end of each cleaning p ass . This
will ensure all dispensed cleaning solution is
extrac ted from carpet.

Empty recovery tank when approximately 3/4 full.

If the recovery tank is overfilled , the water will drain
back ont o the carpet when the vacuum is sw itched
off.

Ven tilate area after carpet has bee n cleaned.

Ke ep childr en and pets aw ay and do not w alk
on carpet until it is dry.

Use only the suitable chemicals listed above. Using in­comp atible ch emicals will damage the machine. Caref ully
read ingredients on man ufacturer’s label b efore usin g any
pr od uc t in this m a c hi ne .

I

OPERATING THE MACHINE

Vacuum the carpet and make sure it is cleared of

1.

surface debris before cleaning.
Plug power cord into a grounded wall outlet.

2.

Defeatin g the grounding pin on the power cord can result
in a severe electrical shoc

Turn on the pump, brush and v acuum

3.

swit ches, listeni ng for each motor to turn on.

NOTE: The vacuum and the brush are protected by circuit
breakers located on the back panel, below their respective
switch.

NOTE: If either of these motors does not respond to being
swit ched on, res et the circ uit breakers by pressing them in, and
attempt to switch the machine on again.

k.

A Windbloweräfan can be used to reduce drying time.

III

OPERATING MACHINE WITH
ACCESSORY TOOLS

This extractor is easil y adapted for use the following
Windsor accessory tools: DHT-UPH3-SW-SFW-SW/PRO
DDH-SPW

1.

2.

3.

Do not switch on brush when operating the machine
w ith acce ssory too l s. C arp et damage may occur.

NOTE: The s olution pump is not intended to run dry. W he
using the extractor for vacuum pick-up only, insure that th
pump swit ch is turned off.

Lift flap on the front of vac shoe and insert hose cuff
into the vac shoe, ensuring that there is a tight fit.

Attac h the solution hose from accessor y tool to the

brass soluti on fitti ng on the front of machi ne.
Switch on the pum p and the vacuum. The ap­plic ation of cleaning solution is now controlled by
the lever on the accessor y tool.

OPERATING THE MACHINE

cont..

8

EXP 98363 03/24/00

PROTECT FROM FREEZING

E

If it becomes necessary to store in tem peratures t hat could
drop below 40° F, the pumping sy stem, hos es and valves must
be protected from freezing with a methyl hy drate window wash-

er antifreeze solution

NOTE:Do not use ethylene glycol or cooling system
antifreezes.

Add on a gallon of window washer antifreeze

1.

.

to the sup ply tank.
Tu rn on pump switch and spray unti l the

2.

antifreeze so lu tion fi lls the solution lines.
Drain ou t the leftover antifreeze from the

3.

supply tank. Always allow the unit to reach
room temperatures before filling with h ot
water or op erati ng.

DA ILY /R E GU L A R M AI NT E NA N CE

! WARNING

Before making any adjustments or repairs to th e
machi n e, d i scon ne ct the power co r d for m e lect r i cal
source.

Empty unused cleaning solution f rom the

1.

s o lutio n ta nk.

Inspect and clean fil ter screens in solution tank, and

2.

on top of tube in recovery tank.

Flush pumping system wit h 1 or 2 gallons of

3.

cl ean, hot water.

MAINTENANCE

Periodic ally inspect all hoses, electrical cables, fil ters,

3.

gaskets and connections on your machine.Frayed or

cracked hoses should be repaired or replac ed to
elimi nate vacuum or solution pressure loss.

The electric al cable must be well insulat ed, if the cable

4.

ins ulation is broken or f rayed, re pair or replace it
im mediately. D on’t t ake chances with elec trical f ire or

shock.
The filt er in the bottom of the solution tank must be

5.

clean to allow free flow of cleaning solution. The screen
f ilter on the vacuum tube in the recov ery tank mus t be
f ree of lint buildup to ensure fu ll vacuum strength.

The dome gask et must be properly s eated and free of

6.

damage to creat e the air seal needed t o extract water.

MAINTENANCE INSTRUCTIONS

! WARNING

Remove machine power cord from electrical source
befor e makin g an y ad justm en ts o r r ep air s to the m a-

chine.

! WARNING

Only qualified maintenance p ersonnel a re to per­form repairs.

BRUSH ASSEMBLY

Situate machine in order to access bottom cover. Remove

1.

screws (6) and bottom cover. Remove screws (3) and

belt cover.

C h e ck spra y j e t fo r fu l l spray p a tter n .

4.

Empty th e recovery tank and rins e with clean

5.

w a te r.
Check fo r and rem ove any lint or debris around

6.

brush and v ac shoe .

PE RIODIC MAINTENANCE

After every 25 hours of operation, flush a white

1.

vi negar solution (ONE quart vinegar to two
gallons of water) or anti-browning solution
(mixed as directed) through t he extractor. T his
will prevent build-up of alka line residue in t he
system.

If the spray jet becomes clogged, remove the

2.

spray tip, wash it thoroughly, and blow dry.

NOTE: Do not use pins, wire, etc. t o clean spray jet nozzle as
thi s will deform the jet and destroy the spray p atter n.

PERIODIC MAINTENANC

cont..

EXP 98363 03/24/00

Loosen nuts at brush motor and slid e motor forward

2.

to reduce belt tension. R emove belt.

Remove lower brush st op on belt side (closest to you with

3.

machine upside down) and rotate b lack plastic finger
guard tow ard rear of machine.

Remove one s crew holding each brush bearing t o

4.

brus h bracket .
With the blade of a screw drive, bend bearings

5.

inward enough to disengage locating tabs .
Slide brush, axle, and bearing out of brush bracket.

6.

Ins pect/replace brush and bearings as required.

7.

The brush is equipped with yellow wear indicator
bris tles. The brush should be replac ed when it
wears down to the height of the yellow bristles .

When reinstalling brus h, chec k belt for proper

8.

tens ion.

9