MODEL _______________________________________
DATE OF PURCHASE __________________________
SERIAL NUMBER ______________________________
SALES REPRESENTATIVE # _____________________
DEALER NAME ________________________________
OPERATIONS GUIDE NUMBER ___________________
PUBLISHED
__________________________________________
YOUR DEALER
For the name and address of your dealer contact: Windsor Industries
D100 86038260 05/21/07
Machine Data Log.........................................2
Table of Contents..........................................3
HOW TO USE THIS MANUAL
How to use this Manual.................................1-1
SAFETY
Important Safety Instructions........................2-1
The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized Windsor
dealers.
When placing an order for parts, the
machine model and machine serial number are
important. Refer to the MACHINE DATA box which
is filled out during the installation of your machine.
The MACHINE DATA box is located on the inside of
the front cover of this manual.
MODEL _____________________________________
DATE OF PURCHASE ________________________
SERIAL NUMBER ____________________________
SALES REPRESENTATIVE # ___________________
DEALER NAME ______________________________
OPERATIONS GUIDE NUMBER __________________
PUBLISHED ________________________________
The model and serial number of your machine is on
the bottom back-end of the machine.
1-1
D100 86038260 05/21/07
The SAFETY section contains important information
regarding hazard or unsafe practices of the
machine. Levels of hazards is identified that could
result in product or personal injury, or severe injury
resulting in death.
The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
- Daily Maintenance
- Periodic Maintenance
- Vacuum Motor Replacement
- Pump Replacement
- Machine Troubleshooting
- Service Schedule
The PARTS LIST section contains assembled parts
illustrations and corresponding parts list. The parts
lists include a number of columns of information:
- REF – column refers to the reference
number on the parts illustration.
- PART NO. – column lists the part
number for the part.
- PRV NO. – reference number.
- QTY – column lists the quantity of the
part used in that area of the machine.
- DESCRIPTION – column is a brief
description of the part.
- SERIAL NO. FROM – column indicates
the first machine the part number is
applicable to. When the machine design
has changed, this column will indicate
serial number of applicable machine.
The main illustration shows the most
current design of the machine. The
boxed illustrations show older designs. If
column has an asterisk (*), call
manufacturer for serial number.
- NOTES – column for information not
noted by the other columns.
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement
parts numbers needed for ordering future parts.
NOTE: The number on the lower left corner of the
front cover is the part number for this manual.
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
This machine is for commercial use.
To reduce the risk of fire, electric shock, or injury:
Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before
maintenance or service.
Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near
children.
Use only as described in this manual. Use only manufacturer’s recommended components and
attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding
the machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or
dropped into water, return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord
around sharp edges or corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce
airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this
machine near flammable fluids, dust or vapors.
This machine is suitable for commercial use, for example in hotels, schools, hospitals,
factories, shops and offices for more than normal housekeeping purposes.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
SAVE THESE INSTRUCTIONS
D100 86038260 05/21/07
2-1
HAZARD INTENSITY LEVEL
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following definitions:
!WARNING
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.
!CAUTION
CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property
damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper
operating condition. Following is information that signals some potentially dangerous conditions to the
operator or the equipment. Read this information carefully. Know when these conditions can exist. Locate
all safety devices on the machine. Please take the necessary steps to train the machine operating
personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects.
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the
machine. Use Windsor approved replacement parts.
2-2
D100 86038260 05/21/07
GROUNDING INSTRUCTIONS
3
t
p
A
A
r
A
A
A
THIS PRODUCT IS FOR COMMERCIAL USE ONLY.
ELECTRICAL:
In the USA this machine operates on a standard
15 amp 115V, 60 hz, A.C. power circuit . The
amp, hertz, and voltage are listed on the data
label found on each machine. Using voltages
above or below those indicated on the data label
will cause serious damage to the motors.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should
malfunction or break down, grounding provides a
path of least resistance for electric current to
reduce the risk of electric shock. This appliance
is equipped with a cord having an equipmentgrounding conductor and grounding plug. The
plug must be inserted into an appropriate outlet
that is properly installed and grounded in
accordance with all local codes and ordinances.
This appliance is for use on a nominal 115-volt
circuit, and has a grounded plug that
looks like the plug in “Fig. A”. A temporary
adaptor that looks like the adaptor in “Fig . C”
may be used to connect this plug to a 2-pole
receptacle as shown in “Fig. B”, if a properly
grounded outlet is not available. The temporary
adaptor should be used only until a properly
grounded outlet (Fig. A) can be installed by a
qualified electrician. The green colored rigid ear,
lug, or the like extending from the adaptor must
be connected to a permanent ground such as a
properly grounded outlet box cover. Whenever
the adaptor is used, it must be held in place by a
metal screw.
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
person if you are in doubt as to whether the
outlet is properly grounded. Do not modify the
plug provided with the appliance - if it will not fit
the outlet, have a proper outlet installed by a
qualified electrician.
PROPER GROUNDING
Grounding Pin
Grounded
Outlet
Fig. A
Tab For Grounding Screw
dapto
NOTE: In Canada, the use of a temporary adaptor is no
Using the incompatible chemicals listed above
will damage the machine. Damages of this
type are not covered under the warranty.
Carefully read ingredients on manufacturer's
label before using any product in this machine.
Determine precisely what areas you are going
to clean. Note problem areas in the carpet or
tack strip. Look for loose carpet, heavily
damaged areas, discolored stains, or grease
spots that will require prespotting. Note the
carpet type. Check the availability of hot water,
drains, and suitable electrical outlets. If the
carpet is loose or worn, have it repaired before
attempting to clean it.
Plan the cleaning route, work from the most
remote area towards the exit. Try not to travel
over the cleaned areas when getting fresh
water or dumping old. Furniture should be
moved out away from the walls before cleaning.
If furniture is moved back in place before carpet
is completely dry, place plastic or foil protectors
under the legs to prevent possible carpet
staining. When possible use a Windblower
(AM3) and open all windows and doors to
speed carpet drying.
ACCESSORIES:
The D100 can be used with the following
Windsor equipment: Deluxe Hand Tool
(86000020 – PRV NO. HT), Pile Jogger
(86041760 – PRVNO. PJ2A), Standard Floor
Wands(SFW, 86000610 – PRV NO. 89227,
86000600 PRV NO. 89226, & Wind Blower
carpet dryer(AM3). Contact an authorized
Windsor dealer for assistance in choosing the
right equipment .
GENERAL INFORMATION:
On heavily soiled carpets, or on areas of
high foot traffic, it may be necessary to use a
prespray or traffic lane cleaner applied with a
Pro-Spray. Do not add presprays to the
machine's solution tank. If a spotter is used,
follow the manufacturer's instructions exactly as
printed on the label. Remove the spotter with
the floor tool when done, spotter left in the
carpet may bleach or brown it permanently.
As the carpet is being cleaned, check to see
if there is foam building up in the recovery
bucket. Add a little defoaming compound to
the recovery tank but never to the solution tank.
D100 86038620 05/21/07
For infrequent use or long periods of
storage, flush the system with a neutralizing
solution of 1 quart white vinegar mixed with 2
gallons hot water. Flush the system with clean
hot water after neutralizing.
For hose fitting lubrication, use a light
silicone lubricant which will not damage o-rings.
PROTECT THIS MACHINE FROM
FREEZING.
EQUIPMENT SET-UP:
1.) Plug power cable from machine into
properly grounded wall outlet.
2.) Turn vacuum motor switch on and off to
make sure there is electrical power at machine.
3.) Connect vac hose to machine. Slide the
swivel cuff over the outlet on the tank.
4.) Connect the hose set to your machine and
wand. Pull back the knurled collar on the quick
disconnect coupler and push onto the
connection on the chassis. To avoid leaks,
check to be sure a positive connection was
made.
5.) Using a clean container, fill the solution
tank with clean, hot water. Mix in a nonfoaming cleaning concentrate for use in hot
water extraction machines following the
manufacturer's instructions, as printed on the
container. When using a powder cleaner,
premix with hot water in a clean container
before adding to the solution tank.
6.) Turn pump and vacuum switch to the on
position.
7.) Start cleaning.
3-
MAINTENANCE
DAILY MAINTENANCE:
(At the end of each working day) :
1) Flush the entire system, including floor tool,
hand tool, etc., with 1 to 3 gallons of clean,
hot water.
2) Vacuum out the solution tank .
3) Rinse tank with fresh water. Periodically
inspect the recovery tank and
decontaminate if necessary, using a
Hospital Grade Virucide or a 1-10 bleach to
water solution. Waste water should be
disposed of properly.
4) Remove lint build-up from the float shut-off
screen in the recovery tank . (Occasionally
check filter screen at the bottom of the
solution tank and rinse clean with hot water
if necessary).
5) Inspect hoses for wear. Frayed or cracked
hoses should be replaced to avoid vacuum
or solution pressure loss.
6) Inspect power cord for wear or damage.
This cable will lay on wet carpet. To
prevent electrical shock replace cords that
are frayed or have cracked insulation
immediately.
7) Ensure automatic shut-off ball is working
properly.
8) Clean all dirt and obstructions from drain
valve and gaskets to prevent possible
leakage and premature wear.
9) Run clean water through solution pump
when work is complete.
10) Empty both tanks and rinse, run vacuum(s)
for at least one minute to dry motor(s).
11) Store with access covers removed to allow
tanks to dry.
PERIODIC MAINTENANCE
1) Twice a month, flush a white vinegar
solution (One quart vinegar to two gallons of
water) or anti-browning solution (mixed as
directed) through the extractor, turning
pump switch on/off several times, flush with
clean water. This will prevent build-up of
alkaline residue in the system.
2) Check hoses for wear, blockages, or
damage. Frayed or cracked hoses should
be repaired or replaced to eliminate vacuum
or solution pressure loss.
3) Check all handles, switches, knobs,
electrical cables and connections on your
machine for damage. If the cable insulation
is broken or frayed, repair or replace it
immediately. Don’t take chances with
electrical fire or shock.
4) Clean out solution tank and remove and
clean solution screen.
5) Clean outside of all tanks and check for
damage.
Monthly Maintenance
1) Check all bearings for noise and wear.
2) Check all gaskets for wear and leakage.
3) Check pump pressure; observe spray
pattern and check with gauge if necessary.
4) Check overall performance of machine.
SEMI-ANNUALLY
1) Check vacuum motor brushes.
4-1
D100 86038620 05/21/07
2
ONLY QUALIFIED MAINTENANCE PERSONNEL ARE TO PERFORM
THE FOLLOWING REPAIRS.
VACUUM MOTOR REPLACEMENT
1. Turn off all switches and unplug machine.
2. Remo ve recovery tank.
3. Locate the vacuum motor wires and
disconnect at the connector.
4. Remo ve the vacuum motor.
5. Reverse process to install vacuum motor.
MAINTENANCE
Vacuum Motor Carbon Brushes Replacement (Ametek)
End Cap
Carbon
Brushes
WARNING: The green
ground wire must be
attached for safe operation.
See wiring diagram.
Vacuum Motor Carbon Brushes Replacement (Windsor)
End Cap
Carbon
Brushes
If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.
Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will dama ge
motor if brushes are allowed to wear away completely.
Periodically check the length of the carbon brushes. Replace
both carbon brushes when either is less than 3/8" (9.5mm)
long.
WARNING: The green
ground wire must be
attached for safe operation.
See wiring diagram.
3
[9.5mm]
8
Note: When replacing carbon brushes loosen wire terminal
BEFORE removing screws on bracket.
Wire
Terminal
If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.
Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will dama ge
motor if brushes are allowed to wear away completely.
Periodically check the length of the carbon brushes. Replace
both carbon brushes when either is less than 3/8" (9.5mm)
long.
Note:
Place
stop in
groove.
Wire Terminal
3/8 (9.5mm)
D100 86038260 05/21/07
4-
MAINTENANCE
!
WARNING:
PUMP REPLACEMENT PARTS FOR SHURFLO 100 PSI (86201430 - PRV NO. 250-64A)
ONLY QUALIFIED MAINTENANCE PERSONNEL ARE TO
PERFORM THE FOLLOWING REPAIRS.
Pump Head Replacement
Pump Head Replacement
86251040
65187
PRV NO. 65187
Valve Asm
Valve Asm
86258830
84161
PRV NO. 84161
Diaphragm
Diaphram
86235100
29206
PRV NO. 29206
PUMP REPLACEMENT PARTS FOR FLOJET 100 PSI (86251110 – PRV NO. 65219)
Diaphragm
86235120
PRV NO. 29219
86251090
PRV NO. 65204
PUMP HEAD
86258860
PRV NO. 84166
VALVE ASM
86247360
PRV NO. 53245
MOTOR
SOLUTION PUMP REPLACEMENT
1. Turn off all switches and unplug the machine.
2. Remo ve recovery tank.
3. Remove solution hoses from fittings in pump.
4. Remove the (2) screws that fasten the pump to the frame.
5. Reverse process to install pump.
4-3
D100 86038260 05/21/07
TROUBLESHOOTING
4
PROBLEM.
No power to machine.
Electrical shock.
Vac motor speed varies
or doesn’t run.
Loss of vacuum.
Solution hose fitting
hard to connect.
Carpet not getting
clean.
Carpet too wet.
Carpet browning.
Solution not flowing
properly.
CAUSE SOLUTION
Faulty power cord. Replace.
Dead electrical circuit. Check building circuit breaker or fuse box.
Equipment not grounding. Follow grounding instructions exactly.
Receptacle not grounded. Contact an electrician to check building’s wiring.
Internal wiring problem.
Worn motor brushes. Replace.
Motor worn out. Replace.
Faulty switch. Replace.
Loose vacuum dome. Center and seal dome over tank.
Crack in dome or poor
joint.
Lint or dirt clogging
vacuum screen.
Loose cuffs on vacuum
hose.
Vac motor seals leaking. Replace.
Floor tool vac chamber
clogged.
Vac motor, hose or gasket. Replace.
Corrosion on fittings.
Severe soil conditions.
Over saturation.
Leaving carpet too wet. Check for loss of vac pressure.
Too much chemical in. Check label for correct solution concentration.
Light carpet with no brown
prevention.
Solution hose connection. Check for positive connection.
Faulty pump. Repair or replace.
Have a trained service technician check machine’s
wiring.
Replace or repair using acrylic plastic cement only.
With power off, clean screen.
Tighten cuffs turning counterclockwise.
Wash out with hose. Pick lint out with a wire.
Clean with steel wool. Soak in acetic acid (white
vinegar). Lubricate lightly with silicone base
lubricant.
Make several passes at right angles to each other.
Use a prespray.
Adjust solution pressure to lower settings. Make
several passes with spray.
Go over carpet with browning prevent only.
D100 86038260 05/21/07
4-
WIRING DIAGRAM
4-5
D100 86038260 07/09/08
MAINTENANCE
6
SERVICE SCHEDULE
MAINTENANCE DAILY WEEKLY QUARTERLY
Check machine for cord damage
Check recovery dome and gasket for
damage and cleanliness
Check hoses for wear, blockages, or
damage
Check handles, switches, and knobs
for damage
Check vac motor intake filter and clean
Run one gallon of water through
system
Clean out recovery tank and check
float valve to make sure it moves freely
Clean out solution tank and remove
and clean vacuum intake screen
Clean outside of all tanks and check for
damage
Run vac motor for at least one minute
to allow motor to dry
Store with dome off tank to allow the
tank to dry
Check all gaskets for wear and leakage
Check vacuum intake screen for
damage; replace if necessary
Check pump pressure; observe spray
pattern and check with gauge if
necessary
Check and clean solution screen
Check cables for fraying
Check overall performance of machine
Check vac motor carbon brushe s