The Compass 2™ is a multi-functional cleaning machine intended for commercial use. The
appliance applies chemical at low pressure and uses high pressure to clean with. Then the soiled
water is vacuumed back into the recovery tank.
Model:
Date of Purchase:
Serial Number:
Sales Representative:
Address:
Phone Number:
OVERVIEW
2
CMPS2 86305210 11/21/07
Machine Data Log/Overview.........................2
Table of Contents..........................................3
HOW TO USE THIS MANUAL
How to use this Manual.................................1-1
SAFETY
Important Safety Instructions........................2-1
Chemical Lock............................................ 6-11
Serial Numbers........................................... 6-13
Warranty
CMPS2 86305210 04/28/08
3
HOW TO USE THIS MANUAL
This manual contains the following sections:
- HOW TO USE THIS MANUAL
- SAFETY
- OPERATIONS
- MAINTENANCE
- PARTS LIST
The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized Windsor
dealers.
machine model and machine serial number are
important. Refer to the MACHINE DATA box which
is filled out during the installation of your machine.
The MACHINE DATA box is located on the inside of
the front cover of this manual.
The model and serial number of your machine is on
the bottom back-end of the machine.
When placing an order for parts, the
MODEL __________________________________
DATE OF PURCHASE _____________________
SERIAL NUMBER ________________________
SALES REPRESENTATIVE # _______________
The SAFETY section contains important information
regarding hazard or unsafe practices of the
machine. Levels of hazards is identified that could
result in product or personal injury, or severe injury
resulting in death.
The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
- Vacuum Motor
- Solution Pump
- Daily Maintenance
- Periodic Maintenance
- Service Schedule
- Machine Troubleshooting
The PARTS LIST section contains assembled parts
illustrations and corresponding parts list. The parts
lists include a number of columns of information:
- REF – column refers to the reference
number on the parts illustration.
- PART NO. – column lists the part
number for the part.
- PRV NO. - reference number.
- QTY – column lists the quantity of the
part used in that area of the machine.
- DESCRIPTION – column is a brief
description of the part.
- SERIAL NO. FROM – If this column has
an (*) and a Reference number, see the
SERIAL NUMBERS page in the back of
your manual. If column has two asterisk
(**), call manufacturer for serial number.
The serial number indicates the first
machine the part number is applicable
to. The main illustration shows the most
current design of the machine. When a
boxed illustration is shown, it displays
the older design.
- NOTES – column for information not
noted by the other columns.
NOTE: If a service or option kit is installed
on your machine, be sure to keep the
KIT INSTRUCTIONS which came with
the kit. It contains replacement parts
numbers needed for ordering future
parts.
1-1
CMPS2 86305210 04/23/08
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
This machine is for commercial use.
To reduce the risk of fire, electric shock, or injury:
Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before
maintenance or service.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near
children.
Do not point spray gun at people.
Use only as described in this manual. Use only manufacturer’s recommended components and
attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding
the machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or
dropped into water, return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord
around sharp edges or corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce
airflow.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this
machine near flammable fluids, dust or vapors.
This machine is suitable for commercial use, for example in hotels, schools, hospitals,
factories, shops and offices for more than normal housekeeping purposes.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
SAVE THESE INSTRUCTIONS
CMPS2 86305210 11/21/07
2-1
HAZARD INTENSITY LEVEL
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following definitions:
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property
damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper
operating condition. Following is information that signals some potentially dangerous conditions to the
operator or the equipment. Read this information carefully. Know when these conditions can exist. Locate
all safety devices on the machine. Please take the necessary steps to train the machine operating
personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects.
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the
machine. Use Windsor approved replacement parts.
.
2-2
CMPS2 86305210 11/21/07
3
THIS PRODUCT IS FOR COMMERCIAL USE
ONLY.
ELECTRICAL:
The amp, hertz, and voltage are listed on the data
label found on each machine. Using voltages above
or below those indicated on the data label will cause
serious damage to the motors.
EXTENSION CORDS:
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine, and must be limited to 50 feet (15.5m) in
length.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should
malfunction or break down, grounding provides a
path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped
with a cord having an equipment-grounding
conductor and grounding plug. The plug must be
inserted into an appropriate outlet that is properly
installed and grounded in accordance with all local
codes and ordinances.
Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock. Check with a qualified electrician
or service person if you are in doubt as to
whether the outlet is properly grounded. Do not
modify the plug provided with the appliance - if it
will not fit the outlet, have a proper outlet
installed by a qualified electrician.
This pressure washer is provided with a
(GFCI) built into the plug of the power supply
cord. This device provides additional protection
from the risk of electric shock. Should
replacement of the plug or cord become
necessary, use only identical replacement parts
that include GFCI protection. If the GFCI is not
the AUTOMATIC RESET TYPE, it must be
manually TESTED and RESET each time the
cleaning system is plugged in. Press firmly to
assure internal spring activates switch. Push
“test“ then push “reset”. Motor will not start if
GFCl does not reset. Check circuit breakers or
outlet. If circuit breaker is not tripped and unit
will not reset, contact local service center.
CMPS2 86305210 04/23/08
2-
SAFETY LABEL LOCATION
The following WARNING LABEL(S) are found on your cleaning unit. These labels point out important Warnings
and Cautions which should be followed at all times. Failure to follow warnings and cautions could result in fatality,
personal injury to yourself and/or others, or property damage. Follow these instructions carefully! DO NOT
remove these labels.
NOTE: If at any time the labels become illegible, promptly replace them.
WARNING LABEL 862422 30
PRV NO . 5000 0 9
2-4
CMPS2 86305210 11/21/07
TECHNICAL SPECIFICATIONS
ITEM DIMENSION/CAPACITY
Electrical
Electric Pump Motor 1/2hp, 1750rpm
Solution Pump 700psi (48 bars), Axial plunger
Electric Vacuum Motor 2stage, 1.25hp (2.80m3/min.)
Waterlift 82 in. (208 cm)
Solution Capacity 29 gallons (111L)
Recovery Capacity 19 gallons (70L)
Wheels
- Front (2)
- Rear (2)
Dimensions – Weight 205 lb. (93kg)
Dimensions – Length 36 in. (91.4cm)
Dimensions - Height 43 in. (109.2cm)
Dimensions - Width 24.75 in. (62.87cm)
Power Cable 50 ft. (127m) 14 gauge
SPECIAL NOTES:
The sound pressure level at 1m from the machine was measured to be 79 dBA. This was a nearfield,
broadband measurement taken in a typical industrial environment on a tile floor. This appliance
contains no possible source of impact noise. The instantaneous sound pressure is below 63 Pa.
The weighted root mean square acceleration at the operator’s arms was measured to be below
2.5m/s
2
. This was a tri-axial, third-octave-band measurement made during normal operation on a
composite tile floor. The measurement and related calculations were made in accordance with
ISO 5349-1.
120V, 14A, 60HZ
230V, 7A, 50HZ
6 in. dia. (15.24cm) X 1.5
12 in. dia. ( 30.48cm)X 1.75
CMPS2 86305210 04/23/08
3-1
HOW THE MACHINE WORKS
The Compass 2™ is a multi-functional cleaning
machine intended for commercial use. The
appliance applies chemical at low pressure and
uses high pressure to clean with. Then the
soiled water is vacuumed back into the
recovery tank.
The machine's primary systems are the clean
water system, recovery system, chemical
system and pressure washer system.
The function of the clean water system is to
store clean water and deliver it to the available
tools. The clean water system consists of the
clean water tank and strainer. The clean water
tank stores water until it is delivered to the
tools. The strainer protects the pump from
debris.
The function of the recovery system is to
vacuum the soiled water back into the recovery
tank. The recovery system consists of the
wand and wheeled squeegee, vacuum motor,
float shut-off and recovery tank. The wand and
wheeled squeegee wipes the dirty solution off
the floor. The vacuum motor provides suction
to draw the dirty solution off the floor and into
the recovery tank. The float shut-off protects
the vacuum fan from over filling. The recovery
tank stores the dirty solution.
The function of the chemical system is to
dispense chemical into the clean water system.
The chemical system consists of the chemical
reservoir, chemical cap and a chemicalmetering selector. The chemical reservoir
stores and dispenses chemical into the clean
water system. The chemical-metering selector
meters the amount of chemical and selects
between chemical A or B and turn chemical off.
The function of pressure washer system is to
clean fixtures and other surfaces. The pressure
washer system consists of a pump, highpressure hose and spray gun. The pump
delivers cleaning solution to the tools. The
high-pressure hose connects the pump to the
spray gun.
3-2
CMPS2 86305210 11/21/07
COMPONENTS
3
9
7
1
5
11
3
6
2
8
1. Control Panel
2. Solution Tank
3. Solution Tank Lid
4. Solution Tank Drain Hose
5. Solution Tank Fill Hose
6. Recovery Tank
10
4
7. Recovery Tank Lid
8. Recovery Tank Drain Hose
9. Chemical Siphon Caps
10. Electrical Cord
11. High Pressure Hose Storage
CMPS2 86305210 11/21/07
3-
CONTROLS
3
9
7
8
6
4
5
2
3-4
1
1. Caster Lock 5. Solution Accessory Tool Hook-Up
2. Chemical Selector and Metering Valve 6. Vacuum Accessory Tool Hook-Up
3. Pump Circuit Breaker 7. Vacuum Circuit Breaker
4. Pump Switch/Pump Chemical Switch 8. Vacuum Switch
9. Main Switch (230V only)
CMPS2 86305210 04/23/08
5
1. SOLUTION ACCESSORY TOOL HOOK-UP
Used for various auxiliary-cleaning tools.
2. VACUUM ACCESSORY TOOL HOOK-UP
To use accessory tool, remove hose from vac shoe
and attach to accessory tool adaptor.
3. VACUUM SWITCH
Turns the vacuum motor On and Off.
4. PUMP SWITCH
High pressure no chemical, low pressure with chemical.
5. CHEMICAL SELECTOR AND METERING VALVE
Meters the amount of chemical being dispensed and selects
between chemical A or B and turns chemical off.
6. CASTER LOCK
Locks the wheels in place to keep the machine from moving.
7. VACUUM CIRCUIT BREAKER
10 Amp. Protects the vacuum motor.
8. PUMP CIRCUIT BREAKER
8 Amp. Protects the pump motor.
9. MAIN SWITCH
Power on and off switch 230V (ONLY).
CONTROLS
CMPS2 86305210 04/23/08
3-
OPERATIONS
FILLING THE MACHINE
NOTE:Do not put defoamer, solvents
spotter or prespray chemicals in the
solution tank.
1. Always use gloves and eye protection. Never
spray solution towards people.
2. To fill Use fill hose or pour directly into solution
tank. Use COLD WATER. Add 1 ½ oz of
CompassRinse
to each full solution tank.
TM
3. Attach the adapter cap and intake hose to the
Compass 2
Compass 2
dilution.
4. Position the Compass 2
way, lock front casters. Start at furthest point in
the room and work towards the door.
Chemical bottle. Refer to the
TM
Chemical Label for the desired
TM
machine in the door
TM
3-6
CMPS2 86305210 11/21/07
7
5. Always Spray chemical using low pressure.
6. Use brush or grout tool for heavy soiled areas.
CMPS2 86305210 11/21/07
OPERATIONS
7. Turn Chemical off. Pressure clean by rinsing
surfaces at high pressure.
8. Use Squeegee or Gulper tool to remove
standing water.
3-
OPERATIONS
8
9. Store and secure hoses and tools neatly.
10. Drain machine at proper disposal areas. Use
pressure gun to rinse and clean recovery tank.
UNLOADER
VALVE
11. From the factory your Compass 2 is set to spray
at 600 psi (high pressure) and 200 psi (low
pressure w/chemical injection). To lower
pressure turn the unloader valve knob counter
clockwise. The valve is accessed from below the
machine through a hole in the bottom frame.
Only turn the valve a maximum of three
revolutions.
Note: Lowering the pressure in this way will
reduce both of the high pressure and low
pressure setting simultaneously.
3-
CMPS2 86305210 01/14/08
A
A
A
Care must be exercised in the use of all
chemicals. Chemicals are poisonous and
can pose a health risk. Read and follow
manfacturers instructions regarding
dangers and correct usages.
The internal parts of the pump used in the
machine are suitable for use with most carpet
cleaning chemicals. But they are susceptible to
chemical attack from some cleaning
substances, such as hydrocarbon solvents and
chlorinated bleaches. These non-compatible
materials are not of the type used for carpet
cleaning.
Only use chemicals approved for use with this
machine. Use of non-compatible chemicals
may cause machine damage and will not be
covered under the warranty. Carefully read
ingredients on manfacturer’s label before using
any product in this machine.
Do not let pump run dry.
Do not let pump run unattended.
OPERATIONS
CMPS2 86305210 11/21/07
3-9
NOTES:
0
3-1
CMPS2 86305210 11/21/07
MAINTENANCE
3
1
7
5
6
2
4
1. Float Shut-Off
2. Strainer
3. Circuit Breakers
4. Vacuum Motor
5. Pump
6. Adjustable Unloader Valve
7. Injector Assembly & Coil
CMPS2 86305210 01/14/08
4-1
MAINTENANCE
1. FLOAT SHUT-OFF
The float shut-off is located inside the
recovery tank. The purpose of the float
shut-off is to notify the user that the
recovery tank is full. Remove daily and
clean any debris for maximum airflow.
2. STRAINER
The strainer is located on the left side
between the front and rear wheels. The
strainer protects the pump from debris. If
there is little or no solution flow to the
ground, check the stainer for debris. Drain
the solution tank and clean the solution
strainer. To remove the strainer, turn the
bottom part of the strainer counterclockwise
until the bottom is separated. Clean out the
debris from the wire mesh and reassemble.
Make sure the o-ring gasket is in place
when reassembled.
3. CIRCUIT BREAKERS
Circuit breakers interrupt the flow of power
in the event of an electrical overload. When
a circuit breaker is tripped, reset it by
pressing the exposed button. If a circuit
breaker continues to trip, the cause of the
electrical overload should be found and
corrected.
10 AMP
VACUUM MOTOR
8 AMP
PUMP MOTOR
120V
7 AMP
VACUUM MOTOR
230V
5 AMP
PUMP MOTOR
4-2
CMPS2 86305210 04/23/08
3
4. VACUUM MOTOR
(Refer to vacuum group in the parts section of
manual).
ONLY QUALIFIED MAINTENANCE PERSONNEL
ARE TO PERFORM THE FOLLOWING REPAIRS.
VACUUM MOTOR REPLACEMENT
1. Turn off all switches and unplug machine.
2. Remove recovery tank.
3. Remove the 5 screws holding the vacuum motor
cover to the solution tank.
4. Locate the vacuum motor wires and disconne ct
at the connector.
5. Remove the vacuum motor.
6. Reverse process to install.
MAINTENANCE
Vacuum Motor Carbon Brushes Replacement (Windsor)
End Cap
Carbon
Brushes
If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.
Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will dama ge
motor if brushes are allowed to wear away completely.
WARNING: The green
ground wire must be
attached for safe operation.
See wiring diagram.
3
[9.5mm]
8
Periodically check the length of the carbon brushes. Replace
both carbon brushes when either is less than 3/8" (9.5mm)
long.
CMPS2 86305210 11/21/07
4-
MAINTENANCE
5. PUMP
ONLY QUALIFIED MAINTENANCE
PERSONNEL ARE TO PERFORM THE
FOLLOWING REPAIRS.
SOLUTION PUMP REPLACEMENT
1. Turn off all switches and unplug machine.
2. Tilt machine back so bottom is exposed.
3. Remove the 6 screws that fasten the frame
to the solution tank.
4. Remove the solution hoses from the fittings
on the pump.
5. Reverse process to install.
6. REGULATING UNLOADER
ONLY QUALIFIED MAINTENANCE
PERSONNEL ARE TO PERFORM THE
FOLLOWING REPAIRS.
UNLOADER REPLACEMENT
1. Turn off all switches and unplug machine.
2. Tilt machine back so bottom is exposed.
3. Remove the 6 screws that fasten the frame
to the solution tank.
4. Remove the solution hoses from the fittings
on the pump.
5. Remove the unloader.
6. Reverse process to install.
PUMP REPLACEMENT KITS
CAM & BEARING
86311080 120V
86305510 230V
VALVE & O-RING KIT
(BOTH SIDES)
86201030
PRV NO. 250-73B
PLUNGER & SEALS KIT
86201080
PRV NO. 250-25A
4-4
CMPS2 86305210 04/23/08
PERIODIC MAINTENACE
Twice a month, flush a white vinegar solution (one
quart vinegar to two gallons of water) or antibrowning solution (mixed as directed) through the
machine. This will prevent build-up of alkaline
residue in the system. If spray jets become clogged,
remove the spray tips, wash them thoroughly, and
blow dry.
NOTE: Do not use pins, wires, etc. to clean nozzles
as this could destroy the spray pattern.
Periodically inspect all hoses, electrical cables and
connections on your machine. Frayed or cracked
hoses should be repaired or replaced to eliminate
vacuum or solution pressure loss. The electrical
cable must be well insulated and cable connector
screw kept tight. If the cable insulation is broken or
frayed, repair or replace immediately. Don’t take
chances with elctrical fire or shock.
SERVICE SCHEDULE
Check machine for cord damage
Check recovery dome and gasket for damage and
cleanliness
Check hoses for wear, blockages, or damage
Check handles, switches, and knobs for damage
Check vac motor intake filter and clean
Run one gallon of water through system
Clean out recovery tank and check float valve to make
sure it moves freely
Clean out solution tank and remove and clean vacuum
intake screen
Clean outside of all tanks and check for damage
Run vac motor for at least one minute to allow motor to
dry
Store with dome off tank to allow the tank to dry
Check all bearings for noise
Check all gaskets for wear and leakage
Check vacuum intake screen for damage; replace if
necessary
Check pump pressure; observe spray pattern and
check with gauge if necessary
Check and clean solution screen
Check cables for fraying
Check overall performance of machine
Check vac motor carbon brushe s
MAINTENANCE
DAILY/REGULAR MAINTENANCE
Before making any adjustments to the machine,
disconnect the power cord from the electrical source.
1. Empty unused cleaning solution from the
solution tank.
2. Inspect and clean filter screen in solution tank.
3. Flush pumping system with 4 to 7 liters of clean
water.
4. After each use, rinse tank with fresh water.
Periodically inspect the recovery tank and
decontaminate if necessary, using a Hospital
Grade Virucide or a 10-1 bleach to water
solution. Waste water should be disposed of
properly.
5. Remove filter to clean. Filters used for wet pickup including striper must be thoroughly cleaned
before being allowed to dry.
6. Check spray jets for full spray pattern.
DAILY WEEKLY QUARTERLY
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
CMPS2 86305210 11/21/07
4-5
TROUBLESHOOTING
6
PROBLEMCAUSE SOLUTION
Loss of Power
Electrical shock
Vac motor speed varies
or doesn’t run
Loss of vacuum
Pump runs no solution
Pump runs, loss of
pressure
Pump will not run
Solution hose fitting hard
to connect
Dead electrical circuit Check building circuit breaker or fuse box.
Faulty power cord Replace
GFCI breaker is tripped Reset breaker on power cord
Equipment not grounding Follow grounding instructions exactly
Receptacle not grounded Contact an electrician to check building’s wiring
Internal wiring problem
Worn motor brushes Replace
Motor worn out Replace
Faulty switch Replace
Loose vacuum dome Center and seal dome over tank
Vacuum circuit breaker
tripped.
Crack in dome of poor joint Replace or repair using acrylic plastic cement only
Lint or dirt clogging
vacuum screen
Loose cuffs on vacuum
hose
Vac motor seals leaking Replace
Floor tool vac chamber
clogged
Vac motor, hose, or dome
gasket
Pump inlet screen plugged Clean inlet screen
Pump circuit breaker
tripped.
Faulty pump switch. Call for service.
Faulty pump motor. Call for service.
Pump air locked
Internal or external
solution line damaged and
leaking
Jet orifice on cleaning
wand is to large
Internal pump components
wearing out
Note: Operation of pump using a wand or hand tool with an orifice of less than .06
will cause pump to cavitate or pulsate and could result in premature wear of pump
components.
Check valves in pump
head for particles or cuts in
seals
Unit not plugged in Connect unit to 3 prong grounded outlet
Loose wiring See dealer
Corrosion on fittings.
Have a trained service technician check machine’s
wiring
Reset breaker.
With power off clean screen
Tighten cuffs turning counterclockwise
Wash out with hose. Pick lint out with a wire
Replace
Reset breaker.
Press trigger to open valve on cleaning wand to
relieve air
Replace
Total jet opening for 100 psi should be .06 to .08
Replace, see pump kit components (pg 4-3)
Take piston from BPR and lubricate with Superlube.
If problem still exists change BPR kit
Clean with steel wool. Soak in acetic acid (white
vinegar). Lubricate lightly with silicone base lubricant.
4-
CMPS2 86305210 11/21/07
NOTES:
7
CMPS2 86305210 11/21/07
4-
CONTROL PANEL
1716
11
12A
12B
11
2
3
1
5
11
7A
7B
6A
6B
18
14
15
1
4
4
13
10
8
9
5-1
CMPS2 86305210 04/23/08
CONTROL PANEL
2
REF PART NO. PRV NO. QTY DESCRIPTION
1 86233090 20016 3 CLAMP, 1/4 ID HOSE
2 86282280 39634 2 HOSE, 1/4 ID NYLOCBRAID X 23”
3 86232110 270699 2 CAMP CHEM FEED W/DIP TUBE
4 86258930 84187 1 VALVE, CHEMICAL METERING