The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized Windsor
dealers. When placing an order for parts, the
machine model and machine serial number are
important. Refer to the MACHINE DATA log which
is filled out during the installation of your machine.
The MACHINE DATA log is located on the inside
of the front cover of this manual.
The model and serial number of your machine is
on the bottom back-end of the machine.
The SAFETY section contains important
information regarding hazard or unsafe practices
of the machine. Levels of hazards is identified that
could result in product or personal injury, or severe
injury resulting in death.
The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
- Filters
- Blockages
The PARTS LIST section contains assembled
parts illustrations and corresponding parts list. The
parts lists include a number of columns of
information:
- REF – column refers to the reference
number on the parts illustration.
- PART NO. – column lists the part
number for the part.
- PRV NO. - reference number.
- QTY – column lists the quantity of the
part used in that area of the machine.
- DESCRIPTION – column is a brief
description of the part.
- SERIAL NO. FROM
indicates the first machine the part
number is applicable to. When the
machine design has changed, this
column will indicate serial number of
applicable machine. The main
illustration shows the most current
design of the machine. The boxed
illustrations show older designs. If
column has an asterisk (*), call
manufacturer for serial number.
- NOTES – column for information not
noted by the other columns.
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement
parts numbers needed for ordering future parts.
NOTE: The number on the lower left corner of the
front cover is the part number for this manual.
– column
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86324140 AXCESS 03/25/09
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution must always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
WARNING: To reduce the risk of fire, electric shock, or injury:
1. Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
2. Do not use outdoors or on wet surfaces.
3. Do not use near small children. Do not allow to be used as a toy. Close attention is necessary when used
by or near children.
4. Use only as described in this manual. Use only manufacturer’s recommended attachments.
5. Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, return it to a service center.
6. Do not pull or carry by the cord, use cord as a handle, close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. Do not handle plug or appliance with wet hands.
9. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair,
and anything that may reduce air flow.
10. Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts. Do not
place fingers or other body parts under vacuum unless unplugged.
11. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
12. Do not use without dust bag and/or filters in place. Do not wash filters.
13. Turn off all controls before unplugging.
14. Use extra care when cleaning on stairs.
15. Do not use to pick up flammable or combustible liquids such as gasoline or use in areas where they may
have been present.
16. Machines can cause fire when operated near flammable vapors or materials. Do not operate this machine
near flammable fluids, dust or vapors.
17. Maintenance and repairs must be done by qualified personnel.
18. Use only identical replacement parts. See instructions for servicing of appliances.
19. Do not use machine as a step.
20. If used on plush carpet or carpet with thick padding, do not leave machine in one place with machine
turned on.
21. Do not re-use bags. Once full, discard and replace with a new bag.
22. Always turn off this appliance before connecting or disconnecting motorized nozzle.
23. Do not touch the brush roller while the machine is plugged in. Brush may unexpectedly restart. To reduce
the risk of injury from moving parts, unplug before servicing.
24. The vacuum has an electronic overload protection. The power head could shut itself off if used on certain
carpets. If that should occur, turn off the machine, unplug it and look for a blockage. If there is no
blockage, reduce the load on the brush roller by adjusting the brush height to a higher level (up to 4)
25. Store the vacuum in a dry place at room temperature. When the vacuum is not in use, you should wrap
the cord on the cable hooks.
26. Any other servicing should be performed by an authorized service representative.
SAVE THESE INSTRUCTIONS
86324140 AXCESS 03/25/09
2-1
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86324140 AXCESS 03/25/09
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a code having
an equipment–grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that
is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
Improper connection of the equipment-grounding conducto r can result in a risk o f electric shock. Check with a
qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not
modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified
electrician.
This appliance is for use on a nominal 120-volt circuit, and has a grounded plug that looks like the plug illustrated
in sketch A. A temporary adaptor looks like adaptor illustrated in sketches B and C, may be used it connect this
plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary
adaptor should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician.
The green colored rigid ear, lug or the like extending from the adaptor must be connected to a permanent ground
such as a properly grounded outlet box cover. Whenever the adaptor is used, it must be held in place by a metal
screw.
Note: In Canada, the use of a temporary adaptor is not permitted by the Canadian Electrical Code.
GROUNDED
GROUNDED
OUTLET
OUTLET
GROUNDING
GROUNDING
PIN
PIN
GROUNDED
GROUNDED
OUTLET BOX
OUTLET BOX
METAL SCREW
METAL SCREW
(A)(B)
(A)(B)
ADAPTER
ADAPTER
TAB FOR
TAB FOR
GROUNDING SCREW
GROUNDING SCREW
(C)
(C)
86324140 AXCESS 03/25/09
2-3
TECHNICAL SPECIFICATIONS
VACUUM PORTION: (Carry unit)
ITEM DIMENSION/CAPACITY
Vacuum Motor High Performance, single stage
Vacuum Motor Rated Power 1000 Watts
Vacuum Motor Maximum Power 1200 Watts
Suction 225 Mbar (2300 mm WS)
Waterlift 92 in (234 cm)
Air Flow 102 cfm (48 l/s)
Filter Bag Capacity 3.5 litres, 3 layer, enclosed, top-loading
Weight
-Axcess 12
-Axcess 15
Dimensions - Height 48 in (123 cm)
Housing Injection molded, high impact ABS and PP plastic
Cable 40 in (12 M) 18/3 SJT
12 in (30 cm)
15 in (38 cm)
Non-slip Tooth Belt, enclosed, electronic safety clutch
and speed control.
3-1
86324140 AXCESS 03/25/09
COMPONENTS/CONTROLS
1. Handle
2. Tube
3. Dust Bag Housing
4. Filter Cover
5. Cable Hook
6. Hose
7. Hose Handle
A. On/Off Switch
B. Power Cord
C. Cable Hook
8. Carrying Handle
9. Exhaust Filter
10. Filter Retaining Rings
11. Swivel Neck
12. Foot Pedal
13. Power Head (12” - 15”)
86324140 AXCESS 03/25/09
3-2
ASSEMBLY/OPERATION
ASSEMBLY
!CAUTION
1. Carefully attach the brush nozzle to the vacuum
cleaner through the fitting at the bottom of the
vacuum until it locks. [See below]
2. Push the black end of the hose [A] into the
connection on the filter cover [B].
3. Insert the hose handle [C] into the suction opening
on the side and press the hose into its place on
the side of the machine, as shown.
OPERATION
Your vacuum is operated with an electric power brush. The
machine can be used in the upright position.
!CAUTION
bag housing is clicked in place, face forward to the center
or the unit could overturn.
Please ensure that the On/Off switch is in the OFF
position. Turn the cable hook to release the power cable
and plug into the walls main outlet.
Now you may start your machine by moving the power
switch to the ON position.
To use the power head (12” or 15” model):
1. Press the foot pedal [D] on the rear of the power
head and lower the machine handle to an angled
position. The brush motor will then turn on.
Please read all instructions before
using this machine.
When locking the vacuum in the
upright position, please ensure the
When using the
!CAUTION
attachments, keep the machine in
upright position.
The hose handle can be removed from
the side of the vacuum and can be used
with or without attachments. Also
maintain a grasp on the machine when
using the hose as it could tip if the hose
is pulled too far.
Handle
The machine can also be used without
the power head. You can easily carry
the machine by using the carrying
handle.
When you have finished using the
machine, turn it off by moving the power
switch to the OFF position. Then unplug
the power cable and wind it into the
cable hook and handle.
hose and
Carrying
Handle
Hose
Handle
3-3
86324140 AXCESS 03/25/09
!CAUTION
The brush roller is off and stopped when the
machine is in the upright position and the handle is
completely locked in place.
NOTE: If you have the machine handle at an
angle, the brush roller will spin.
Leaving the machine in a stationary position for an
extended period of time while the brush roller is
spinning may cause damage to your carpet.
Recommended items to be aware of with regard to
your vacuum.
• Be sure NOT to allow carpet edges or
fringe into the brush.
•This machine could cause damage to
loosely woven carpets or rugs, wool loop
carpets, long piled carpets, or very soft
and sensitive floor coverings.
• We do NOT recommend using the power
head to clean old or specially valuable
hand-crafted carpets.
•If you have uneven flooring, the metal part
underneath the machine may scratch the
surfaces.
•Please carry the machine over high
thresholds.
Important instructions for
use on the power head.
OPERATION
POWER HEAD
The rotating design of the swivel neck allows the
power head to move in any direction, making it
easily maneuverable around obstacles.
The power head also has an adjustable brush
height and to-the-edge brush action for effective
all around cleaning.
FOOT PEDAL
By pushing the foot pedal and lowering the
handle, you activate the power head and the
brush begins spinning.
!WARNING
Failure to use the Foot Pedal will cause damage
to the unit.
86324140 AXCESS 03/25/09
3-4
OPERATION
INDICATOR LIGHTS
The electronic brush control constantly monitors
the status of the brush, communicating the status
through the lights on top.
Green and Red: The brush is not fully engaged in
the carpet. The height adjustment should be
lowered. If the height adjustment is at the lowest
setting, the brush is worn and needs to be
replaced.
Green light ONLY: Brush is working well.
NOTE: Recommend selecting a brush height that
is only one level beneath that at which the green
and red lights are on.
Red light ONLY: Brush is blocked. Turn off
machine, unplug and remove blockage. [see
maintenance section]
3-5
86324140 AXCESS 03/25/09
BRUSH ROLLER
To remove the brush roller, press the button and
turn the bearing downward.
Turn the brush slightly to the right and pull it out.
We recommend to regularly remove threads and
hair, which have been wound around the brush
roller.
FILTERS
When the orange bag full indicator is showing,
airflow is reduced. This could be because the
filter bag is full, the filters are clogged or there
may be a blockage.
CHANGING THE FILTER BAG
1. Remove the filter bag by opening the latch
on the side of the bag housing.
2. Close the filter bag with the sealing cap
and lift it out
MAINTENANCE
CHANGING FILTERS
Motor Protection Filter
NOTE: This filter can only be accessed by removing
the filter bag.
1. Lift the motor protection filter up by the
bracket.
2. Replace with new. NOTE: Make sure filter
fits in position tightly.
3. Put filter bag back in place.
The filter should be changed when it is dirty, at
minimum. No later then replacing 20 filter bags.
Exhaust Filter
NOTE: Recommended to replace every time you
replace the Motor Protection Filter.
1. Carefully remove the filter retaining rings
and put them to the side.
2. Pull the enforcement strips of the filter out
of the housing slot.
3. Remove the filter from the housing.
4. Replace with new in reverse order.
Be sure the filter is fitted correctly in the housing
slot and retaining rings are installed correctly.
NOTE: If the filter is NOT installed correctly it will be
ineffective.
!CAUTION
effectiveness and safety.
DO NOT wash any filters.
Use ONLY genuine Windsor
replacement parts to ensure
The procedure to replace the bag is illustrated
on the front of each bag.
NOTE: You cannot close the bag housing if
the bag is fitted incorrectly.
86324140 AXCESS 03/25/09
4-1
MAINTENANCE
REMOVING BLOCKAGES
If your bag full indicator light remains lit after
you have changed bags and/or filters this is
an indication that there may be a blockage
somewhere in your unit.
It is important to keep all areas of the
system free from blockage, as this may
damage your unit or its components.
¾ Check for suction at the end of hose. If
you can only feel a small amount of
suction, there is a block in your hose.
To remove:
1. Loosen the safety ring on
the lid.
2. Remove the hose from the
machine.
3. Reverse the airflow through
the hose by putting the hose
handle in the connecting
tube of the filter cover.
4. Stretch the hose in the spot
where the blockage may be
and open/close the end of
hose until blockage is
removed.
¾ Check the suction port at the opening
for the hose handle. Remove any
debris you may find.
¾ Check the suction neck of the power
head. Remove any debris you may
find.
¾ Check the trap-door on the bottom of
the power head. Remove any debris
you may find.
¾ Check between the suction neck and
trap-door within the power head, as
obstacles may become lodged in the
travel path. Remove any debris you
may find.
!CAUTION
or pointed object.
Never clean down
the hose with a stick
Hose
Filter Cover
Opening
Trap Door
Safety Ring
Hose Handle
Suction
Neck
Hose Handle
Opening
(Suction Port)
4-2
86324140 AXCESS 03/25/09
MODELS:AXCESS 12
1.012-061.0
AXCESS 15
1.012-062.0
Instructions sure le fonctionnement (FRE)
86324140-H
04/18/11
Lisez les instructions avant d’utiliser la machine.