Model:
Date of Purchase:
Serial Number:
Sales Representative:
Address:
Phone Number:
Copyright 2006 Windsor Industries, Printed in USA
This carpet extractor is an electrical powered, portable carpet extractor intended for
commercial use. The appliance sprays a cleaning solution onto the carpet agitates the wet
carpet, and then extracts the soiled solution back into the unit’s recovery tank. The appliance
is fitted with and a hand tool for cleaning upholstery and stairs.
OVERVIEW
2
86302100 CLIPPER DUO 10/02/07
Machine Data Log/Overview................................2
Table Of Contents................................................3
HOW TO USE THIS MANUAL
How To Use This Manual.....................................1-1
SAFETY
Important Safety Instructions ............................2-1
Serial Numbers..................................................5-40
Warranty
86302100 CLIPPER DUO 10/17/08
3
HOW TO USE THIS MANUAL
This manual contains the following sections:
- HOW TO USE THIS MANUAL
- SAFETY
- OPERATIONS
- MAINTENANCE
- PARTS LIST
The HOW TO USE THIS MANUAL section will tell
you how to find important information for ordering
correct repair parts.
Parts may be ordered from authorized dealers.
When placing an order for parts, the machine model
and machine serial number are important. Refer to
the MACHINE DATA box which is filled out during
the installation of your machine. The MACHINE
DATA box is located on the inside of the front cover
of this manual.
MODEL _____________________________________
DATE OF PURCHASE ________________________
SERIAL NUMBER ____________________________
SALES REPRESENTATIVE # ___________________
The model and serial number of your machine are
located where shown.
The SAFETY section contains important information
regarding hazardous or unsafe practices of the
machine. Levels of hazards are identified that could
result in product damage, personal injury, or severe
injury resulting in death.
The OPERATIONS section is to familiarize the
operator with the operation and function of the
machine.
The MAINTENANCE section contains preventive
maintenance to keep the machine and its
components in good working condition. They are
listed in this general order:
- Periodic
- Daily/Regular
- Troubleshooting
The PARTS LIST section contains assembled parts
illustrations and corresponding parts list. The parts
lists include a number of columns of information:
- REF – column refers to the reference
number on the parts illustration.
- PART NO. – column lists the part
number for the part.
- PRV NO. – Reference number.
- QTY – column lists the quantity of the
part used in that area of the machine.
- DESCRIPTION – column is a brief
description of the part.
- SERIAL NO. FROM – If this column has
an (*) and a Reference number, see the
SERIAL NUMBERS page in the back of
your manual. If column has two asterisk
(**), call manufacturer for serial number.
The serial number indicates the first
machine the part number is applicable
to. The main illustration shows the most
current design of the machine. When a
boxed illustration is shown, it displays
the older design.
- NOTES – column for information not
noted by the other columns.
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement
parts numbers needed for ordering future parts.
: The manual part number is located on the
NOTE
lower left corner of the front cover.
1-1
86302100 CLIPPER DUO 06/06/08
SAFETY
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
This machine is for commercial use.
To reduce the risk of fire, electric shock, or injury:
Connect to a properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before maintenance or
service.
Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only manufacturer’s recommended components and attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the
machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into
water, return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord around sharp
edges or corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all controls before unplugging.
Machine can cause a fire when operating near flammable vapors or materials. Do not operate this machine near
flammable fluids, dust or vapors.
This machine is suitable for commercial use, for example in hotels, schools, hospitals, factories, shops
and offices for more than normal housekeeping purposes.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
SAVE THESE INSTRUCTIONS
86302100 CLIPPER DUO 10/02/07
2-1
SAFETY
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR
SAFETY. The level of hazard intensity is determined by the following definitions:
WARNING - Hazards or unsafe practices which COULD re sult in severe personal injury or death.
CAUTION - Hazards or unsafe practice s which could result in minor personal injury or product or property
damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper operating
condition. Following is information that signals some potentially dangerous conditions to the operator or the
equipment. Read this information carefully. Know when these conditions can exist. Locate all safety devices on
the machine. Please take the necessary steps to train the machine operating personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects.
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the machine. Use
Windsor approved replacement parts.
2-2
86302100 CLIPPER DUO 10/02/07
GROUNDING INSTRUCTIONS
THIS PRODUCT IS FOR COMMERCIAL
USE ONLY.
ELECTRICAL:
In the USA this machine operates on a standard 15
amp 120V, 60 hz, A.C. power circuit. The amp,
hertz, and voltage are listed on the data label found
on each machine. Using voltages above or below
those indicated on the data label will cause serious
damage to the motors.
EXTENSION CORDS:
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine, and must be limited to 50 feet (15.5m) in
length.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should
malfunction or break down, grounding provides a
path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped
with a cord having an equipment-grounding
conductor and grounding plug. The plug must be
inserted into an appropriate outlet that is properly
installed and grounded in accordance with all local
codes and ordinances.
SAFETY
120 VOLT MODELS:
This appliance is for use on a nominal 120-volt
circuit, and has a grounded plug that looks like the
plug in “Fig. A”. A temporary adaptor that looks like
the adaptor in “Fig. C” may be used to connect this
plug to a 2-pole receptacle as shown in “Fig. B”, if a
properly grounded outlet is not available. The
temporary adaptor should be used only until a
properly grounded outlet (Fig. A) can be installed by
a qualified electrician. The green colored rigid ear,
lug, or wire extending from the adaptor must be
connected to a permanent ground such as a
properly grounded outlet box cover. Whenever the
adaptor is used, it must be held in place by a metal
screw.
Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock. Check with a qualified electrician
or service person if you are in doubt as to
whether the outlet is properly grounded. Do not
modify the plug provided with the appliance - if it
will not fit the outlet, have a proper outlet
installed by a qualified electrician.
GROUNDED
OUTLET
GROUNDING
PIN
GROUNDED
OUTLET BOX
METAL SCREW
(A)(B)
ADAPTER
TAB FOR
GROUNDING SCREW
(C)
86302100 CLIPPER DUO 10/02/07
2-3
SAFETY
SAFETY LABEL LOCATION
NOTE: These drawings indicate the location of safety labels on the machine. If at any time the labels become
illegible, promptly replace them.
WARNING LABEL
PART NUMBER 86242230
PRV NO 500009
WARNING LABEL
EXPLOSION FRENCH
PART NUMBER 86310500
2-4
86302100 CLIPPER DUO 06/06/08
OPERATIONS
TECHNICAL SPECIFICATIONS
ITEM DIMENSION/CAPACITY
Construction Steel chassis with rotationally molded polyethylene tanks
Vacuum Motor Three stage, bypass, 1.5 hp (1,119 watts), 100 cfm
(2.8m³/min), 120” (3050 mm) waterlift
Solution Pump 100 psi (7 bar) – Restorative
50 psi (3.5 bar) - Interim
Brush Motor 1/2 hp (604 watts) AC with circuit breaker protection
Brushes 2 x 16” (406 mm), ABS core, Perform Alert™ bristle spiral
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should
be supervised to ensure that they do not play with
appliance.
3-2
8630210 CLIPPER DUO 05/08/08
WIDTH
The sound pressure level at the operator’s ear was
measured to be 73.7 dBA. This was a nearfield, broad-band
measurement taken in a typical industrial environment on a
tile floor. This appliance contains no possible source of
impact noise. The instantaneous sound pressure level is
below 63 Pa.
The weighted root mean square acceleration at the
operator’s arms was measured to be below 2.5m/s
2
. This
was a tri-axial, third-octave-band measurement made during
normal operation on a composite tile floor. The
measurement and related calculations were made in
accordance with ISO 5349-1.
HOW THIS MACHINE WORKS
This carpet extractor is an electrical powered,
portable carpet extractor intended for commercial
use. The appliance sprays a cleaning solution onto
the carpet agitates the wet carpet, and then extracts
the soiled solution back into the unit’s recovery tank.
The appliance is fitted with and a hand tool for
cleaning upholstery and stairs.
The machine is designed to maintain your carpet
using the Encapsulating Interim Carpet Cleaning
Process. By using the Interim Carpet Maintainer in
conjunction with Windsor Red Carpet Encapsulating
Interim Cleaning (W450-4) or Encapsulating Interim
Cleaning with Carpet Protection (W455-4) chemical
solution, you can perform a regular light cleaning
and grooming of your carpet very quickly, and have
the carpet dry and ready for traffic within 30 minutes.
The machine is also designed to restore your carpet
using carpet extraction chemicals. The machine is
designed to apply cleaning solution onto carpeted
floor, scrub the carpet with two counter-rotating
brushes, and then vacuum the soiled water back into
the recovery tank.
The machine's primary systems are the solution
system, scrub system, recovery system and operator
control system.
The function of the solution system is to store mixed
solution and deliver solution to the appropriate spray
jet. The solution system consists of the solution
tank, strainer, extraction pump and interim pump,
solenoid valve, spray jets, accessory hand tool, and
controls. The solution tank stores solution until it is
delivered through the strainer to the appropriate
pump. The solenoid valve allows flow from the
extraction pump to the extraction nozzle or stops
flow at the extraction nozzle so that the accessory
hand tool can be used. The interim pump provides
flow directly to the interim nozzle. The strainer
protects the pump from debris. The solution pumps
control the cleaning solution flow.
86302100 CLIPPER DUO 05/08/08
OPERATIONS
The function of the scrub system is to scrub the
carpet, mix the cleaning solution with the soil and lift
and groom the carpet pile. The scrub system
consists of two cylindrical brushes, motor, and
controls. The brushes scrub the carpet as the motor
drives the brushes. The counter-rotating action of
the brushes grooms the carpet pile.
The function of the recovery system is to vacuum the
soiled water back into the recovery tank. The
recovery system consists of the v a cuum shoe,
vacuum motor, float ball filter, recovery tank and
controls. The vacuum shoe extracts the dirty
solution from the carpet as the machine moves
forward. The vacuum motor provides suction to
draw the dirty solution off the floor and into the
recovery tank. The float ball filter protects the
vacuum fan from debris and foam. The recovery
tank stores the dirty solution.
The function of the operator control system is to
allow the operator to select the desired function to
perform.
CAUTION: This appliance is not suitable for picking
up hazardous dust.
3-3
OPERATIONS-COMPONENTS
1
3
2
4
8
7
1. Control Panel
2. Recovery Dome
3. Recovery Drain Hose
4. Recovery Tank
5. Scrub Deck
5
6. Solution Fill Cover
7. Solution Drain Hose
8. Solution Tank
9. Vacuum Shoe
6
9
3-4
86302100 CLIPPER DUO 10/02/07
OPERATIONS-COMPONENTS
1
2
3
4
5
6
7
1. Hand Tool Switch 4. Deep Cleaning
2. Main Switch 5. Continuous Spray
3. Light Cleaning 6. Intermittent Spray
86302100 CLIPPER DUO 10/02/07
7. Intermittent Spray Buttons
3-5
OPERATIONS-FILLING THE SOLUTION TANK
Do not put defoamer, solvents, spotter or
prespray chemicals in the solution tank.
Do not allow water to spill into vacuum motor inlet.
Dry spills from top of solution tank.
Use only the suitable chemicals listed below. Using
incompatible chemicals will damage the machine.
Damages of this type are not covered under warranty.
Carefully read ingredients on manufacturer’s label before
using any product in this machine.
Remove electrical cord and literature from recovery
tank. Fill solution tank (see filling instructions).
Plug cord into grounded outlet. NOTE: Be sure
me is seated on recovery tank, and float shut-
do
off is installed correctly.
Switch the
process.
cleaning mode switch to the desired
A for the encapsulating Interim Carpet Cleaning
Process.
B for Deep Extraction.
Adjust handle to comfortable operating position. Tip
machine back by main handle to move to starting
point.
OPERATIONS-PRE RUN SETUP
STEP 1
STEP 2
STEP 3
STEP 4
86302100 CLIPPER DUO 10/02/07
3-7
OPERATIONS-PRE RUN SETUP
STEP 5
STEP 6
Lower machine to floor.
Select continuous setting to start solut i on spray or
select intermittent setting to enable use of trigger
switches to start solution spray.
The intermittent setting requires the operator to hold
any one of the three trigger switches in the “on”
position with the fingers, and is typically used in
small areas where short cleaning passes are made.
The continuous setting allows the operator to set the
switch in the “on” position with one touch, and is
typically used in large areas where long cleaning
passes are made.
Place main switch in machine cleaning mode to start
cleaning process.
3-8
86302100 CLIPPER DUO 10/02/07
OPERATIONS-OPERATING THE MACHINE
1. This machine can be operated in either
direction. For smaller areas operate the machine
by pulling rearward.
2. For larger unobstructed areas, flip the handle
and use the machine’s brush assisted propelling
motion.
Start at wall closest to power outlet. For small areas,
pull straight back without pushing down on handle.
Release intermittent trigger switches or turn off
continuous setting on solution switch approximately
1 foot before ending cleaning pass.
Push down on handle to raise vacuum shoe and
brush before moving to the next cleaning pass.
Overlap brush contact area approximately 1 inch.
2
STEP 2
STEP 3
1 in.
(25mm)
1
STEP 1
1 ft.
(30 cm)
86302100 CLIPPER DUO 10/02/07
STEP 4
3-9
OPERATIONS-OPERATING THE MACHINE
CENTER
OFF
POSITION
ALTERNATE CLEANING PATH
VACUUM INTAKE
SOLUTION INTAKE
STEP 5
STEP 6
SHUT
DOWN
Start at wall closest to power outlet. For large areas
flip handle and operate machine in parallel passes,
overlapping brush path. Clean perimeter last.
During operation, observe the following: This
machine is equipped with clear dome to facilitate
operator viewing of dirty solution and vacuum air
flow.
During operation, observe the vacuum intake. Large
amounts of water or foam entering the vacuum
system can damage the vacuum motor. If you notice
either condition, shut down the machine immediately. Empty recovery tank and/or add
defoamer to recovery tank.
Use right side of machine for cleaning against walls.
After cleaning, turn off all controls, and carefully
unplug machine.
3-10
86302100 CLIPPER DUO 10/02/07
OPERATIONS-OPERATING THE MACHINE
To speed drying, use a Windblower™ fan.
Empty recovery tank by releasing recovery drain hose.
Use a hose with cold water to clean out the recovery
tank. Also drain solution tank after each use.
RECOVERY
DRAIN HOSE
SOLUTION
DRAIN HOSE
STEP 7
86302100 CLIPPER DUO 10/02/07
3-11
OPERATIONS-USING THE HAND TOOL
HAND TOOL
CONNECTION
SOLUTION QUICK
DISCONNECT
STEP 1
HAND TOOL POSITION
STEP 2
Use only acceptable accessory tools. See Optional
Accessories section.
To connect solution hose pull back collar and insert
over machine mounted fitting, then release collar to
lock into place. Solution connection can remain
connected at all times.
Disconnect vacuum hose and connect the hand tool
to hand tool connection as shown.
Select hand tool switch.
Squeeze handle on accessory tool to begin
cleaning.
3-12
STEP 3
86302100 CLIPPER DUO 10/02/07
SERVICE SCHEDULE
MAINTENANCE DAILY WEEKLY QUARTERLY
Check machine for cord damage
Check recovery dome and gasket for damage and
cleanliness
Check brushes – should be clean with no lint or
strings attached
Inspect vac shoe for blockage; remove fibers with
coat hanger, etc.
Check hoses for wear, blockages, or damage
Check handles, switches, and knobs for damage
Run one gallon of water through solution system
Clean out recovery tank, clean float screen and
check float valve to make sure it moves freely
Clean out solution
Clean outside of all tanks and check for damage
Run vac motor for at least one minute to allow motor
to dry
Store with dome off tank to allow the tank to dry
Check all bearings for noise
Check all gaskets for wear and leakage
Check pump pressure; observe spray pattern and
check with gauge if necessary
Check and clean solution screen
Check brush for wear; ensure bristles are not
damaged
Check condition of vac shoe and frame for damage
Check overall performance of machine
Check vac motor carbon brushe s
Check belts for wear and replace as necessary
Check cables for fraying
Twice a month, flush a white vinegar solution (One
quart vinegar to two gallons of water) or antibrowning solution (mixed as directed) through the
extractor. This will prevent build-up of alkaline
residue in the system. If spray jets become clogged,
remove the spray tips, wash them thoroughly, and
blow-dry.
NOTE: Do not use pins, wire, etc. to clean
nozzles as this could destroy spray pattern.
Periodically inspect all hoses, electrical cables and
connections on your machine. Frayed or cracked
hoses should be repaired or replaced to eliminate
vacuum or solution pressure loss. If the cable
insulation is broken or frayed, repair or replace it
immediately. Don’t take chances with electrical fire
or shock.
DAILY / REGULAR MAINTENANCE
NOTE: Before making any adjustments or repairs
to the machine, disconnect the power cord from
electrical source.
1. Empty unused cleaning solution from the
solution tank.
2. Flush pumping system with 4 or 7 liters of clean,
hot water.
MAINTENANCE-PERIODIC
3. After each use, rinse tank with fresh water.
Periodically inspect the recovery tank and
decontaminate if necessary, using a Hospital
Grade Virucide or a 1-10 bleach to water
solution. Waste water should be disposed of
properly.
4. Check for and remove any lint or debris around
vac shoe.
5. Check spray jets for full spray pattern.
6. Remove lint and dirt build-up from brush and
housing.
7. Check float and shut-off screen and clean as
necessary.
86292100 CLIPPER DUO 10/02/07
4-3
MAINTENANCE-CIRCUIT PROTECTION
CIRCUIT BREAKERS
CIRCUIT BREAKERS
Circuit breakers interrupt the flow of power in the
event of an electrical overload. When a circuit
breaker is tripped, reset it by pressing the
exposed button. If a circuit breaker continues to
trip. The cause should be found and corrected.
15 Amp. Protects the vacuum motor.
8 Amp. Protects the brush motor.
4-4
86292100 CLIPPER DUO 10/02/07
MAINTENANCE-SCRUB DECK
1
1. Scrub Brush Motor
2. Scrub Brushes
3. Retaining Clip
4. Brush Installation Decal
3
4
2
86302100 CLIPPER DUO 10/02/07
4-5
MAINTENANCE-SCRUB DECK
SCRUB HEAD
The dual cylindrical scrub head is designed to scrub
chemical into the carpet. The two counter rotating
brushes raise the pile of the carpet, giving it a lush
groomed appearance.
The rear brush is the stiffer brush and is intended to
scrub deeper and help propel the machine. It can be
identified by its black color.
The front brush is the softer brush and is intended to
lift and groom the carpet pile. It can be identified by
the white bristles.
MAINTENANCE
Scrub brushes should be replaced as a set when
bristle length wears to height of yellow Perform
TM
bristles.
Alert
SCRUB BRUSH REMOVAL
The scrub brushes are removed from the right side
of the machine.
1. Disconnect all power and unplug machine.
2. Tip the machine back.
3. Pull out on the bottom of the retaining clip.
4. The brush assembly and end cap should drop
down. Then pull the brush down far enough to
clear the bottom of the housing.
5. Pull brush out with a rocking motion to free
brush from drive hub.
SCRUB BRUSH REPLACEMENT
NOTE: See brush placement decal on brush
deck. (Black brush to rear of machine and white
brush to front of machine).
WARNING: Only use the brushes provided with the
appliance or those specified in the instructions
manual. The use of other brushes may impair safety.
1. Lift the drive side of the brush and push it onto
drive hub until a positive stop is felt. The brush
cannot be installed until the brush is fully seated
on the drive hub.
2. Pull out on the bottom of the retaining clip.
3. Line up the end cap with the flats to each side.
4. Slide brush up into the retaining clip until it clicks
in place.
4-6
86302100 CLIPPER DUO 05/08/08
ONLY QUALIFIED
MAINTENANCE
PERSONNEL ARE TO PERFORM THE
FOLLOWING REPAIRSVACUUM MOTOR
REPLACEMENT
1. Turn off all switches and unplug machine.
2. Remove recovery tank.
3. Remove the (2) screws that fasten the solution
tank to the frame, and tilt tank back to expose
the inside of the frame.
4. Locate the vacuum motor wires and disconnect
at the connector. Close the solution tank.
5. Remove the (6) screws holding the vacuum
motor cover to the solution tank.
6. Remove the vacuum motor.
MAINTENANCE-VACUUM MOTOR
Vacuum Motor Carbon Brushes Replacement
End Cap
Carbon
Brushes
If armature commutator is grooved, extremely pitted or not
concentric, the motor will need to be replaced or sent to a
qualified service center.
WARNING: The green
ground wire must be
attached for safe operation.
See wiring diagram.
7. Reverse process to install vacuum motor.
Important:
These brushes wear quicker as the length shortens due to
increased heat. Spring inside brush housing will dama ge
motor if brushes are allowed to wear away completely.
3
[9.5mm]
8
Periodically check the length of the carbon brushes. Replace
both carbon brushes when either is less than 3/8" (9.5mm)
long.
86302100 CLIPPER DUO 10/02/07
4-7
MAINTENANCE-TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
No Power, Nothing
Runs
Vacuum Motor Will Not
Run
Vacuum Motor Runs
But Suction Is Poor
Poor Or No Water Flow
(Carpet Is Streaky)
Brush Does Not Spin
Is the cord plugged in. Plug in cord.
Circuit breaker tripped in building. Reset breaker.
Faulty switch. Call for service.
Faulty power cord or pigtail. Call for service.
Vacuum circuit breaker tripped. Reset breaker.
Faulty main vacuum switch. Call for service.
Loose wiring. Call for service.
Faulty vac motor. Call for service.
Debris lodged in vac shoe. Remove debris from vac shoe.
Dome gasket defective or missing. Replace as necessary.
Vacuum hose cracked or hose cuff loose. Replace or repair as necessary.
Recovery tank full / float ball stuck in the
up position.
Pump switch in intermittent position. Turn to continuous or use buttons on
Jets clogged or missing. Clean using a vinegar /water solution or
Solution filter clogged. Drain solution tank and clean solution
Faulty solenoid. Call for service.
Main switch off or in hand tool mode. Turn main switch to machine mode.
Brush circuit breaker tripped. Reset circuit breaker.
Brush belt broken. Replace as necessary.
Faulty brush motor. Call for service.
Turn off vac motor. Drain and rinse
recovery tank.