Wind River Spas Timberline, Virtue, Hurricane, Vail, Vitalizer User Manual
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User’s Guide
At Wind River Spas you and your family’s wellbeing is our number one concern.
While we do everything possible to make the safest products available there are some
precautions and potential dangers involved in operating a spa that you as a spa owner
should be aware of...
Safety First!
Children
Children are attracted to
water; this puts them at a higher
risk of drowning. Never leave children
unattended in the spa. Always close and
lock down your spa lid after each use, (see
Covers & Lifters in Spa Features section of
this manual). Children are more susceptible
to internal body temperature fluctuation
than adults, because of this we recom-
mend a water temperature that does
not exceed 99 degrees Fahrenheit
for smaller children.
Pregnant
Women
During the early stages of
pregnancy there is a high risk
of fetal damage in water
temperatures that exceed the
bodies natural temperature
of 98.6 degrees
Fahrenheit.
Risk of Injury
The suction fittings, (see Suction
Fittings in Spa Features section of this
manual), in the foot well of your spa are spe-
cifically designed for the water pressure applied
to them. Never restrict the flow of water to these
fittings. Never remove the face of the suction fittings
in the foot well of your spa while it is full and/or
running. It is possible for hair, clothing, and acces-
sories to be drawn to the suction and filter baskets,
(see Skimmer/Filter in Spa Features section of
this manual), if this occurs immediately turn off
all the jets in the spa and/or the spa itself
at the power source, (breaker panel or
sub panel).
Risk of
Electrical Shock
Do not allow any electrical appliances
within 5 feet of the spa at any time.
According to the National Electrical Code
ANSI/NMFP A70-1993 you cannot install
your spa within 5 feet of any metal surfaces
and/or equipment without permanently
grounding that metal surface with no less
than No. 6 AWG (8.42 mm2) solid
copper conductor to the power
terminal box via the bonding
lugs provided.
Controlled
Substances
The use of alcohol, drugs, or
medication before or during the use
of your spa may cause drowsiness
that can lead to drowning. Anyone
suffering from or taking medication for
obesity, heart disease, blood pressure,
diabetes, or circulatory problems
should always consult a physi-
cian before using the spa.
www.windriverspas.com
303 - 789 - 2656
Table of Contents
Introduction ...................................................................................... 1
Health & Safety ................................................................................. 2
Hydrotherapy .....................................................................................................................2
Safety Features .................................................................................................................3
Operating Procedures ..................................................................... 4
Initial start-up ....................................................................................................................4
Chemical Maintenance ....................................................................................................6
Cleaning the filter ...........................................................................................................7
Draining your spa ..............................................................................................................8
Cleaning recommendations ...........................................................................................9
Spa Features ................................................................................... 10
Spa Side Controls ..........................................................................................................10
Covers and Lifts ..............................................................................................................12
Shell ....................................................................................................................................13
Remote Panel ....................................................................................................................13
Jets .......................................................................................................................................13
Light(s) ................................................................................................................................13
Filter/Skimmer ................................................................................................................13
Pillows ................................................................................................................................14
Air Controls & Diverters .............................................................................................14
Waterfall & Control .....................................................................................................14
Suction Fittings ...............................................................................................................14
Wine Bucket ......................................................................................................................14
Drain ....................................................................................................................................14
Trouble Shooting ............................................................................ 15
Not Heating ......................................................................................................................15
No Ozone Bubbles ...........................................................................................................15
Water On The Ground Around Spa ............................................................................15
Cloudy Water ...................................................................................................................16
No Water Pressure From A Jet ...................................................................................16
No Air Bubbles Through Jet ........................................................................................16
Disclaimers ...................................................................................... 18
Winterizing (Freeze Damage) .......................................................................................18
(Please read to avoid any installation issues, and unnecessary service charges.)
Thank you for choosing to own a Wind River Spa. By doing so you have chosen to own
the best hot tub available backed by the best customer service in the industry.
Over a quarter century of experience building spas specifically for Colorado’s unique climate goes into
every detail of your Wind River. It is this attention to detail that has molded the spa you have today into the
ultimate hot tub experience. Over the history of Wind River many things have changed in our manufacturing process. This means we are always evolving with new innovations and better products in the interest of
building the most stress and worry free spa possible. Providing you with the ultimate relaxation and therapy
experience is the driving force behind our constant product innovations. We understand that poor customer
service is contradictory to the principle of relaxation.
We are proud to say that our helpful staff and inclusive warranty have gained us the reputation for having
the best-backed spa on the market. Achieving this reputation is easy for us because we have cut out the
middle man process that puts the national brand retailers at a disadvantage. We answer only to our
customers and not an out of state spa builder. When you talk we listen! So just sit back, relax, and enjoy
your Wind River Spa.
1
Introduction
Hydrotherapy
There are many different reasons for choosing to own a Wind River Spa. Hydrotherapy is the most common
of these reasons. Hydrotherapy has many benefits, some of which you may not be aware of. The history of
hydrotherapy for treatment of a wide array of ailments dates back to the early 18th century in Europe. The
physical conditions that have been relieved throughout history with hydrotherapy are still the cause of too
much suffering today. Today we have an even better understanding of the physical effects that stress has on
our health, and are able to pinpoint certain conditions to stress related activity. This understanding only adds
to the many known health benefits that hydrotherapy offers. Let us tell you about the many rewards that you
as new spa owner will enjoy.
Buoyancy
The decent into the soothing hot water of your Wind River Spa is one of the few times us non astronaut
types get to enjoy the relief of weightlessness. With today’s active lifestyles most people have plenty of valid
reasons for aching joints at the end of the day. Most of us can experience that pain with the physical stress
that gravity alone can cause. The buoyancy of the water relieves gravitational joint stress and allows better
circulation to the joints allowing damaged cartilage to heal. The reduction of body weight you experience
in your spa also relieves the muscles that stabilize your body in normal conditions allowing them to repair
broken down tissue more efficiently.
Hydrothermal Therapy
While buoyancy is important to the concept of hydrotherapy it is the thermal effect that hot water has on the
body that relieves the widest array of symptoms. When submersed in hot water the nerves of the skin send
impulses deep into the body. This helps reduce pain sensitivity while promoting improved blood circulation.
The increase in blood flow stimulates stress hormones and the immune system improving the body’s ability
to fight off a wide array of conditions. Some of these conditions include but are not limited to circulatory
disease, insomnia, diabetes, muscle weakness, atrophy, cramps, premenstrual syndrome, arthritis, balance
disorders, back pain, and muscular-skeletal or soft tissue injuries. Other short-term symptoms like tense
muscles or temporary vertigo can also be treated with a relaxing soak in your Wind River. The hot water in
your spa will also open up the pours of your skin allowing toxins that may have sat below the surface of the
skin for years to evacuate the body.
Massage Therapy
The rewards your spa offers through its massage feature benefit both the mind and body. Relief of muscle
soreness is where the massage feature is most effective. On more physically active days your body can tense
its muscles to the point that a lactic acid will cover your muscle tissue causing soreness and hyperactivity even
as you attempt to sleep that night. A massaging soak in your spa increases blood flow to those muscles while
oxidizing red blood cells. This allows energy from food and oxygen to upload into the muscle with ease
buffing the lactic acid and relieving the soreness. This therapy is so effective it can relieve soreness you may
not even be aware of until it’s gone.
2
Health & Safety
Safety Features
Your Wind River Spa is equipped with many safety features. Most of the safety features are in place to
reduce the risk of mixing water and electricity. These features include various sensors and switches that are
designed for shutting the system down in rare un-safe situations. A “Ground Fault Interrupter” is necessary
in your breaker panel to fulfill the full potential of the spas electrical safety features. Other safety features
include things like cover locks, hand grips for safe entry and exiting of the spa, and secondary suction
sources for your pumps in case of restrictions or foreign objects like clothing getting caught on them. The
orange warning label in your spa illustrated below should be left on and visible to anyone using the spa.
For a more in depth description of your spas safety features refer to this section of the on-line comprehensive
version of this manual at www.windriverspas.com/ownersmanual.
3
Health & Safety
Initial Start Up
Filling The Spa... Every time you refill your spa you
must remove the filter basket and place the hose down in
the filter compartment as the spa fills, (see Skimmer/
Filter in the Spa Features Section of this manual). This is
important because it primes the pumps of the spa with
water. Failing to prime the pumps can cause an air
pocket to form in the pump. Once the air pocket forms it
will be trapped in the pump and no water can be pulled
through it. If this happens you will hear your pump
running but no water will come from the jets. There
are two solutions to this problem outside of draining and refilling the spa through the filter. The first
and easiest is to place your garden hose against
one of the jets that is designated to the pump in
question. If the pump is running and you can get
enough water pressure into the waterline sometimes
it will burp out the air bubble and start the water flow
from the jets. The other option is to loosen the pumps
suction union with the pump running to bleed the air out,
(see Pumps in Other Components section of the on-line comprehensive version of this manual for union location).
After filling the spa and priming the pumps another thing to keep in mind is your water level. The standard
water level is two to three inches above the filter basket, (see Skimmer/Filter in the Spa Features section of this
manual). This is very important because if the water level drops below the filter level the pump may pull air
bubbles into the line and trigger one of the safety switches in the heater. If the air makes it to the heater the
spa will not heat and an error message will appear on the spa side. At that point you need to shut down the
spa at the breaker while you refill. Make sure the spa has been off for at least five minutes before you turn it
back on. It takes five minutes to power down completely and reset the programming. You will lose as much
as one half to one inch of water per week to evaporation and water run off from people leaving the spa. The
amount you lose is directly affected by the amount of usage so check the water level as you do your weekly
chemical maintenance. To avoid errors in the spas system the spa must always be completely full if the power
at the breaker is on. This process must be repeated every time you drain and refill your spa.
Initial Chemical Start Up... It is a good idea to wait until the spa has heated to at least 90 degrees
Fahrenheit before adding chemicals. Warmer water will dissolve granules more efficiently and allow the
chemicals to mix into the spa water quicker. Every tub that leaves our factory for a delivery has been wet
tested and sanitized, but we still recommend adding a teaspoon of chlorine the first time you fill the spa to
help with any possible contaminants collected during delivery. The majority of the time this will be all the
chemicals you have to add, but sometimes the water in certain areas can require additional maintenance.
The type of water you have out of the faucet or spout depends on what part of the state you are in. In some
areas you may have hard water, (high level of calcium). Hard water is most common with people that use
well water. In situations where the spa is full of hard water we recommend adding two ounces of a stain and
scale control product the first week and one ounce per week there after, (the chemical needed may have a
4
Operating Procedures
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