Wincor Nixdorf BEETLE /iPOS plus Advanced User Manual

BEETLE /iPOS plus Advanced
All-in-one POS System
User Manual
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BEETLE /iPOS plus Advanced
All-in-one POS System
User Manual
Edition June 2014
All brand and product names mentioned in this document are trademarks of their
respective owners.
Copyright © Wincor Nixdorf International GmbH, 2013
The reproduction, transmission or use of this document or its contents is not permitted without
express authority.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or
design, are reserved.
Delivery subject to availability; technical modifications possible.
Contents
Manufacturer´s Certification .......................................................... 1
FCC-Class A Declaration .................................................................. 1
BSMI (EMC for Taiwan) ................................................................... 1
Energy Efficiency ............................................................................ 2
Important Notes ............................................................................. 3
Safety Notes ................................................................................... 4
Introduction ................................................................................... 6
About This Manual ......................................................................... 6
Care of the BEETLE /iPOS plus Advanced ......................................... 7
Recycling the BEETLE /iPOS plus Advanced ...................................... 7
Warranty ........................................................................................ 8
Unpacking And Checking the Delivery Unit ...................................... 8
Basic settings ................................................................................. 9
Components ................................................................................... 9
Processors Type ......................................................................... 9
RAM ........................................................................................... 9
Hard Disk Options....................................................................... 9
Display ....................................................................................... 9
Replacing the Lithium Battery ....................................................... 10
Setting Up the Device ................................................................... 12
Ergonomic Terminal Workplace .................................................... 12
Overview ..................................................................................... 14
Front View with Stand .................................................................. 14
Back View with Stand.................................................................... 15
AC Power Adapter ........................................................................ 16
Front Panel ................................................................................... 17
Projective Capacitive Touch Screen .............................................. 18
General Information ..................................................................... 18
Instructions for Using the Touch Screen ........................................ 18
Cleaning Instructions .................................................................... 19
Resistive Touch Screen ................................................................. 20
General Information ..................................................................... 20
Construction of the Resistive Touch Screen ................................... 20
Instructions for Using the Touch Screen ........................................ 21
Cleaning Instructions .................................................................... 21
Planning the installation .............................................................. 22
Dimensions ................................................................................... 22
Desktop version ............................................................................ 22
Wall mount version....................................................................... 23
Required operation space ............................................................. 23
Installation site requirements ....................................................... 24
Desktop version ........................................................................ 24
Wall mount version .................................................................. 24
lnstalling to a stand ...................................................................... 25
Preparing the stand ...................................................................... 25
Preparing the display .................................................................... 25
Installing the stand ....................................................................... 27
Connector panel ........................................................................... 30
Connecting cables ........................................................................ 31
Disconnecting cables..................................................................... 32
Storage Media .............................................................................. 34
Replacement of the Hard Disk Drive .............................................. 34
Second Hard Disk Drive ................................................................. 37
Installing the second hard disk drive ......................................... 37
Replacement of the RAM .............................................................. 41
lnstalling to a wall ........................................................................ 43
Things you need ............................................................................ 43
Preparation................................................................................... 45
Connecting the display ............................................................. 45
Mounting height ....................................................................... 46
Mounting location .................................................................... 46
Installation.................................................................................... 47
Fix wall mount back plate to the wall ........................................ 47
Fix wall mount front plate to the system ................................... 48
Secure the system to the wall ................................................... 48
Peripherals ................................................................................... 50
Magnetic Swipe Card Reader (Option) ........................................... 50
How To Operate ....................................................................... 50
Cleaning Instructions ................................................................ 51
Waiter Lock (Option) .................................................................... 51
Installing peripherals .................................................................... 52
Starting Up the System ................................................................ 55
Error reporting ............................................................................. 57
Technical Data.............................................................................. 58
AC Power Adapter ........................................................................ 59
Projected Capacitive Touch Screen ............................................... 59
Resistive Touch Screen ................................................................. 59
MSR Module ................................................................................. 60
Waiter Lock (iButton) Module ....................................................... 60
iPOS plus I/O Hub ......................................................................... 61
Appendix...................................................................................... 62
Approved Printers List .................................................................. 62
Abbreviations............................................................................... 63
BEETLE /iPOS plus Advanced User Manual 1
Manufacturer´s Certification
The device complies with the requirements of the EEC directive 2004/108/EC with regard to ‘Electro­magnetic compatibility" and 2006/95/EC “Low Voltage Directive” and RoHS directive 2011/65/EU.
Therefore, you will find the CE mark on the device or packaging.
In addition, the BEETLE /iPOS plus Advanced has re­ceived the UL symbol and cUL symbol.
FCC-Class A Declaration
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Modifications not authorized by the manufacturer may void users authority to operate this device. This class A digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe A est conforme à la norme NMB-003 du Canada.
BSMI (EMC for Taiwan)
The device complies with the requirements of the BSMI (Bureau of Standards, Metrology and Inspection, Ministry of Economic Affairs) directive CNS13438 with
regard to “Electromagnetic compatibility” with the limits
for a Class B product.
2 BEETLE /iPOS plus Advanced User Manual
Energy Efficiency
iPOS plus Advanced is tested in an accredited test lab and can meet the Eli­gibility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0 for Computers. On a request basis, an application can be made to Energy Star for listing.
BEETLE /iPOS plus Advanced User Manual 3
Important Notes
The Wincor Nixdorf International GmbH is not responsible for any radio and television malfunctions which emerge from unauthorized changes in the device. Make sure that only cables and devices may be connected which are admitted by Wincor Nixdorf. The user is responsible for any malfunctions that emerge from the actions mentioned before.
The device may only be repaired by authorized quali­fied personnel. Unauthorized opening of the device and inexpertly carried-out repairs may not only seriously jeopardize the safety of the user, but also cancel all warranty and liability agreements.
Expansion cards with electrostatically sensitive devices (ESD) may be marked with this sticker.
When opening the device or handling modules fitted with ESD, please ob­serve the following instructions, which pertain to all electrostatic sensitive devices (ESDs):
Always use the antistatic kit. Statically discharge yourself, for example by touching an earthed ob-
ject (such as a heat radiator) before beginning to work with ESD­labeled components.
Likewise, all equipment and tools used in working with such compo-
nents must be free of static charge.
Pull the mains plug before inserting or removing such components. Only handle such components by their edges. Never touch any terminal pins of the strip conductors on such compo-
nents.
4 BEETLE /iPOS plus Advanced User Manual
Safety Notes
The BEETLE /iPOS plus Advanced conforms to the current safety standards for data processing equipment.
If this device is taken from a cold environment into the operating
room, moisture condensation may form. The device must be absolutely dry before being put into service; an acclimatization
period of at least two hours must therefore be observed.
This device is equipped with a safety-tested power cable and may be
connected only to a prescribed grounded-contact power socket.
When setting up the device, ensure that the power socket on the
device and the grounded-contact power socket are easily accessible.
Whenever work of any kind is done on the device, as well as when
data cables are plugged and/or unplugged, the device must be com­pletely disconnected from the line voltage. To do so, turn the device off and unplug the power cord.
To disconnect the device from the supply voltage completely, switch
off the device and disconnect the power plug of the system.
Never plug in or unplug data communication lines during thunder-
storms.
Protect devices from vibrations, dust, moisture and heat. Always dispose of used parts, such as batteries, in an environmentally
safe manner.
In emergencies (e.g. damaged housing or damaged power cable,
penetration by liquids or foreign bodies), the device must be switched off immediately, the power plug disconnected and the Customer
Service of Wincor Nixdorf or your dealer must be notified.
Your BEETLE system is the result of modern technical innovation. So
please see for according structural and technical surroundings to guar-
antee a faultless and efficient work of your BEETLE. Therefore, you should connect your BEETLE or other IT-devices only to power supply systems with separately guided protective earth conductor (PE). This kind of electricity system is known as TN-S network. Do not use PEN conductors!
BEETLE /iPOS plus Advanced User Manual 5
Please also observe the recommendations of the norm DIN VDE 0100, Part 540, Appendix C2 as well as EN50174-2, §5.4.3.Thus you can help to avoid possible mal functions.
If you replace a storage medium, make sure that you only use the stor-
age medium recommended or approved by Wincor Nixdorf.
You can connect or disconnect USB devices during operation of your
BEETLE, provided that these devices comply with the specifications
according to usb.org. Other peripheral devices (such as PoweredUSB
printer) should be connected to or disconnected from your BEETLE
system only after the BEETLE has been switched off.
6 BEETLE /iPOS plus Advanced User Manual
Introduction
The BEETLE /iPOS plus Advanced 15" comes in two variants, one with the Projected Capacitive and the other with Resistive touch.
Its key features are the bezel-free design with multi-touch capabilities and the elegantly designed aluminum back housing coupled with its support for the high performance i3 and i5 processors as well as the value range of Celeron/Pentium processors.
About This Manual
This documentation is intended to help you to work with the POS system and to serve as a reference work. The detailed table of contents help you find the desired information quickly and easily.
Notes in the manual are marked by this symbol.
This symbol is used for warnings.
The type and scope of application programs depend on the customer’s
own selection; therefore, software will not be discussed further in this manual.
BEETLE /iPOS plus Advanced User Manual 7
Care of the BEETLE /iPOS plus Advanced
Clean your system’s housing at regular intervals with a dry, lint-free cloth. If this does not suffice please use a suitable plastic-surface cleaner which you can order from Wincor Nixdorf International GmbH.
For more information about cleaning read the chapter “Projective Capaci- tive Touch Screen” and “Resistive Touch Screen”. When cleaning always make sure that the power plug is disconnected and that no liquid finds its way into the device.
Recycling the BEETLE /iPOS plus Advanced
Environmental protection does not begin when the time has come to dis­pose of the BEETLE; it begins with the manufacturer. This product was de­signed according to our internal norm “Environmental conscious product design and development”.
The BEETLE /iPOS plus Advanced system is manufactured without the use of CFC and CHC and is produced mainly from reusable components and materials.
Please do not stick labels onto plastic case parts. This would help us to re­use components and material. But there are still some parts that are not reusable. Wincor Nixdorf Inter­national GmbH guarantees the environmentally safe disposal of these parts in a Recycling Center, which is certified pursuant to ISO 9001 and ISO
14001.
You can protect our environment by only switching on your equipment when it is actually needed. If possible, even avoid the stand-by-mode as this wastes energy, too. Also switch your equipment off when you take a longer break or finish your work.
Please contact your competent branch or the Recycling Center Paderborn (for European countries) for information on how to return and reuse de­vices and disposable materials under the following mail address.
Email: info@wincor-nixdorf.com or on the internet.
8 BEETLE /iPOS plus Advanced User Manual
Warranty
In general, damages due to
improper or insufficient maintenance, improper use of the product or unauthorized modifications of the
product,
inadequate location or surroundings
will not be covered by the warranty.
For further information on the stipulation consult your contract.
All parts of the product which are subject to wear and tear are not included in the warranty engagement. For detailed warranty arrangements please consult your contract documents.
Please order spare parts at the Wincor Nixdorf customer service.
Unpacking And Checking the Delivery Unit
Unpack the parts and check to see whether the delivery matches the information on the delivery note. The delivery comprises the respec­tive screen module. Data cables, necessary for operation, can be or­dered separately. lf damage has occurred during shipping or if the package contents do not match the delivery note, immediately inform your Wincor Nixdorf sales outlet. Transport the device only in its original packaging (to protect it
against impact and shock).
BEETLE /iPOS plus Advanced User Manual 9
Basic settings
The BEETLE /iPOS plus Advanced is configured to your order. Additional pe­ripheral devices are delivered separately, for example the swipe card read­er. The modules must still be mounted to the system.
Components
The BEETLE /iPOS plus configuration can consist of the following components:
Processors Type
Celeron G1820TE Intel Pentium G3320TE Intel Core i3-4330TE Intel Core i5-4570TE
RAM
2 x DDR3 SODIMM socket DDR3 SODIMM up to 1600MHz Maximum size is 16GB
Hard Disk Options
1x 2.5” format-factor docking drive bay for 7mm thick hard disk or SSD
Display
15" Color TFT LED backlight with touch options:
projected Capacitive touch, 2-touch multi-touch, or 5-wire Resistive Touch screen
10 BEETLE /iPOS plus Advanced User Manual
Replacing the Lithium Battery
Incorrect replacement of the Lithium Battery may lead to a risk of explo­sion.
The end user must replace the lithium battery only by identical batteries or types recommended by Wincor Nixdorf.
Do not throw Lithium Batteries into the trashcan. It must be disposed of in accordance with local regulations concerning special waste.
Make sure that you insert the Battery the right way round by the indicated polarity in the picture below.
Follow the following steps to replace the Lithium battery.
Always make sure that the system is switched off before you replace the battery.
! CAUTION
! WARNING
BEETLE /iPOS plus Advanced User Manual 11
Push the spring latch (1) and remove the Lithium Battery from its Socket
(2).
Insert and press a new Lithium Battery of same type in the Socket.
Make sure that you insert the battery the right way round, by the indicated polarity in the picture above.
12 BEETLE /iPOS plus Advanced User Manual
Setting Up the Device
The BEETLE /iPOS plus Advanced was developed for an in-house installa­tion. The device is designed to be mounted on a stand (desktop version) or on the wall (wall mount version).
Set up the BEETLE /iPOS plus Advanced system where it will not be ex­posed to extreme environmental conditions. Protect the device from vibra­tions, dust, moisture, heat and strong magnetic fields.
Ergonomic Terminal Workplace
Please observe the following when setting up your terminal workplace:
Avoid direct glaring and reflective glaring. Use the screen only in a controlled luminance surounding. Install the device with a viewing direction that is parallel to the windows.
Avoid reflective glaring caused by electric light sources.
BEETLE /iPOS plus Advanced User Manual 13
Position the screen within a preferred and permit ted range of vision, so that you can look onto the screen from above.
30°
30°
40°
Permitted range of vision
Preferred range of vision
14 BEETLE /iPOS plus Advanced User Manual
Overview
Front View with Stand
1
Display
2
Stand
3
Brightness adjustment, LEDs
4
Power status indicator
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