Page 1
COMMERCIAL ELECTRIC
RICE COOKER & WARMER
Operating Instruction Manual
RC-S301
For California Customers
WARNING: Cancer and Re produc ve Harm -
www.P65Warnings.ca.gov
Model Voltage Power Amperage Plug Ty pe
120V
RC-S301
60Hz 1550W 13A NEMA 5-15P
~
Overall Dimensions
Length Depth Height
19"
(483mm)
15-5/8"
(397mm)
13-3/4"
(350 mm)
Product
Weight
21 lbs
9.5 kgs
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. WINCO takes pride in the quality of its
products. When used as intended, and with proper care and maintenance, you will experience years of reliable
operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this
manual carefully. It’s important to save these instructions for future reference.
Form No. RC-S301 Manual - 12/21
Page 2
Commercial Electric Rice Cooker & Warmer
Important For Future Reference
Please complete this information and retain this manual for the life of the equipment. For
Warranty Service and/or parts, this information is required.
Model Number Serial Number Date Purchased
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE OR
! !
MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION,
OPERATION, AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.
CAUTION: THESE MODELS ARE DESIGNED, BUILT,
AND SOLD FOR COMMERCIAL USE ONLY. IF THESE
! !
MODELS ARE POSITIONED SO THE GENERAL PUBLIC
CAN USE THE EQUIPMENT, MAKE SURE THAT
CAUTION SIGNS, WARNINGS, AND OPERATING
INSTRUCTIONS ARE CLEARLY POSTED NEAR EACH
UNIT SO THAT ANYONE USING THE EQUIPMENT
WILL USE IT CORRECTLY AND NOT INJURE
THEMSELVES OR HARM THE EQUIPMENT.
WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE
! !
AND REPAIR. BEFORE DOING ANY MAINTENANCE
OR REPAIR, FOLLOW SERVICE SET UP
ARRANGEMENT ON PAGE 8.
AVERTISSEMENT: TOUTE INSTALLATION, RÉGLAGE,
MODIFICATION, RÉPARATION OU ENTRETIEN
INCORRECT PEUT OCCASIONNER DES DOMMAGES
MATÉRIELS, DES BLESSURES GRAVES OU LA MORT.
LIRE LES INTRUCTIONS D'INSTALLATION, D'UTILISATION ET
D'ENTRETIEN ATTENTIVEMENT AVANT D'INSTALLER OU DE
RÉPARER CET APPAREIL.
ATTENTION: CES MODÈLES SONT CONÇUS, FABRIQUÉS,
ET VENDUS POUR UN USAGE COMMERCIAL SEULEMENT.
SI CES MODÈLES SONT PLACÉS POUR QUE LE GRAND
PUBLIC PUISSE LES UTILISER, ASSUREZVOUS QUE LES
CONSIGNES D’ATTENTION, D'AVERTISSEMENT, ET LES
INSTRUCTIONS D'UTILISATION SOIENT CLAIREMENT
AFFICHÉES PRÈS DE CHAQUE UNITÉ DE SORTE QUE N'IMPORTE
QUEL UTILISATEUR DE L'APPAREIL L'EMPLOIE CORRECTEMENT
ET NE SE BLESSE PAS OU N'ENDOMMAGE PAS L'APPAREIL.
AVERTISSEMENT: UN TECHNICIEN AUTORISÉ PAR
L'USINE DEVRA EFFECTUER TOUT L'ENTRETIEN ET LES
RÉPARATIONS. AVANT DE FAIRE TOUT ENTRETIEN OU
RÉPARATION, VEUILLEZ CONTACTER WINCO.
Introduction
Congratulations on the purchase of the WINCO® equipment. Please
take time to carefully read through this manual to ensure the
equipment is operated and maintained properly, to ensure the best
possible performance from the product for many years.
WINCO will not accept liability for the following if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the equipment.
• Non-original spare parts are used.
• The equipment has not been handled and cleaned correctly.
• There is any use damage to the unit.
2
Immediately Inspect for Shipping Damage
All containers should be examined for damage before and during
unloading. The freight carrier has assumed responsibility for its
safe transit and delivery. If equipment is received damaged, either
apparent or concealed, a claim must be made with the delivering
carrier.
A. Apparent damage or loss must be noted on the freight bill
at the time of delivery. It must then be signed by the carrier
representative (Driver). If this is not done, the carrier may refuse
the claim. The carrier can supply the necessary forms.
B. If concealed damage or loss is not apparent until after equipment
is uncrated, a request for inspection must be made to the carrier
within 15 days. The carrier should arrange an inspection. Be
certain to keep all contents and packaging material.
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Commercial Electric Rice Cooker & Warmer
Table of Contents
Specications .............................................................................. 1
Warnings ..................................................................................... 2
Introduction ................................................................................ 2
Table of Contents ....................................................................... 3
Packaging .................................................................................... 3
Important Safeguards ................................................................ 4
Preparation & Operation .......................................................... 6
Cleaning, Care & Maintenance ................................................. 6
Service & Repair .......................................................................... 6
Troubleshooting ......................................................................... 7
Exploded View ............................................................................ 8
Parts List ...................................................................................... 8
Electrical Diagram ...................................................................... 9
Limited Warranty ..................................................................... 10
Package Contents
All units come with an Operating Instruction Manual
and the following:
• Rice Cooker/Warmer
• Inner Pot
WINCO® prides itself on quality and service, ensuring that at the
time of packing, all products are supplied fully functional and free
of damage. Should you nd any damage as a result of freight, please
contact your WINCO dealer immediately.
• Measuring Cup
• Serving Paddle
Thoroughly read, understand, and follow these instructions before installation and use.
Please keep this manual in a safe place for future use!
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.
NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.
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Page 4
Important Safeguards
To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of
this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to
strictly follow all of the instructions contained in this manual and the requirements of local, state or federal
law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately
trained and supervised, and have read and understood this manual.
Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with
this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by
the function of this equipment.
If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an
experienced supervisor or contact Winco® for assistance.
Warnings
This manual contains a number of precautions to follow to help promote safe use of this equipment.
WARNING
USE CAUTION WHEN
TOUCHING THE UNIT.
HOT
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read these installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
AVERTISSEMENT
Ne touchez pas le liquide c haud
ou les sur faces de chauage
lorsque l’appareil chaue ou en
fonctionnement.
ESURE DE SECURITE
Ne pas entreposer ni utiliser de'essence ni autres vapeurs ou liquides
inammables a proximte de cet appareil ou de tout autre apparel!
AVERTISSEMENT
Linstallation, le reglage, la modication, la reparation ou
I'entretien incorrect de cet appareil peut causer des dommages
materiels, des blessures ou la mort. Lire attentivement les
instructions d'installation, de fonctionnement et d'entretien avant
de proceder a son installation ou entretien.
TO PURCHASER
Contact your local gas supplier and ask for instructions in the
event the user smells gas. This information should be posted in a
prominent location.
4
À L'ACHETEU R
CommunIquez avec votre distributeur de gaz et informez vous
quant aux procédés a suivre si vous détectez une odeur de gaz. Cette
information doit etre achée a un endroit facile d'acces et tres visible.
Page 5
Important Safeguards
These instructions should be followed at all times. Failure to follow
these instructions could result in injury to yourself and others.
TO REDUCE RISK OF INJURY OR DAMAGE TO THE UNIT:
1. Read this manual thoroughly before installation and operation.
DO NOT proceed with installation and operation if you have any
questions or do not understand anything in this manual. Contact
your representative or the manufacturer rst.
2. DO NOT touch any surfaces that may be hot.
3. Unplug from outlet when not in use prior to installing or removing
parts and before cleaning. Allow for the device to cool rst before
handling.
4. To protect against the risk of electrical shock, do not immerse the
appliance, cord or plug in water, or other liquids.
WARNING AVERTISSEMENT
Electrical Shock Hazard
Keep water an d other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an el ectrical sho ck.
Do not spray w ater or cleaning
products. Liquid could contact
the electrical components
and cause a s hort circuit o r an
elect rical shock. Do n ot use unit
if power cor d is damaged or has
been modied.
5. DO NOT operate this device or any other electrical equipment
with a damaged cord or plug, or after the unit malfunctions,
is dropped or damaged in any manner. Return to the nearest
WINCO Authorized Service Center for examination, repair and/or
adjustment.
6. The use of accessory attachments not recommended by WINCO
may cause re, electric shock or injury.
Risque de choc électrique
Conser ver l'eau et d'autres liqui des
de pénétr er à l'intérieur de l'app areil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Ne pas pulvé riser de l'eau ou des pro duits
de nettoyage. Le liquide pourrait contacter
avec les comp osants élec triques et caus er
un court- circuit ou un cho c électrique.
Ne pas util iser l'appareil si le cor don
d'alimentation est endommagé.
ou a été modi é.
11. This appliance is not intended for use by individuals (including
children) with reduced or impaired physical, sensory or mental
capabilities, or lack of experience or knowledge, unless they have
been given proper supervision or instruction concerning the use of
this appliance by a person responsible for their safety.
12. Any objects that are not intended for use with the appliance
should not be in the unit.
13. Clean with caution - if a wet sponge or cloth is used to wipe spills
on a hot cooking surface, exercise caution to avoid steam burns.
NOTE: some cleaners may produce noxious fumes when applied to
a hot surface.
14. Do not store any item on top of this unit when in operation.
15. Never place materials such as paper, cardboard, plastic, etc. on or
under this unit.
16. Proper connections and power supply are essential for
ecient performance.
17. If an extension cord power-supply is used,
a. The marked electrical rating of the extension cord should be
rated the same or greater than the electrical rating of the unit.
b. The cord should be located so that it does not drape over
the counter/tabletop and can not be damaged or moved
unintentionally.
18. The units are wired to be used with a standard 120V receptacle
and may be plugged into any convenient outlet.
19. The installation of the unit must conform to the NATIONAL
ELECTRIC CODE, ALL LOCAL ELECTRIC CODES AND ORDINANCES, AND
ALL THE LOCAL ELECTRICAL COMPANY RULES AND REGULATIONS.
Additionally, we recommend a 4" spacing surrounding the unit in
order to provide adequate ventilation.
WARNING AVERTISSEMENT
Fire Hazard.
Correct installation precautions,
procedures and regulations
must be fo llowed. Operati on
and safe ty training is ne cessary
for all use rs of this equipme nt.
7. Not intended for outdoor installation.
8. DO NOT let the cord hang over the edge of a table or counter,
or touch hot surfaces.
9. DO NOT place on / near a hot gas / electric burner, or heated oven.
10. This appliance should always be on a stable and steady countertop
or table. Allow sucient space around the cooking area. Never use
the unit on/near low-heat-resistant materials (carpet, vinyl).
Risque d'incendie
La surcha ue des vapeurs d' huile ou de
l'huile peut s'enammer et provoquer
un incendi e. Surveillez la temp érature,
la qualité et l e niveau d’huile. Uti lisez et
entrete nez le système d'élimi nation des
vapeurs d'huile.
Proper Grounding · Mise à la terre correcte
This machine is provided with a three-pronged
grounding plug. The outlet to which this plug
is connected must be properly grounded. If the
receptacle is not the proper grounding type, contact
an electrician. DO NOT, under any circumstances, cut
or remove the thir d ground prong from the power cord
or use any adapter plug.
Cette machine est équip ée d'une che à trois broches.
La prise sur laquelle cette che es t branchée doit être
correctement mise à la terre. Si la prise n'est pas le type
de mise à la terre, contactez avec un électric ien. NE PAS,
en aucun cas couper ou enlever la troisiè me broche de
terre à partir du cordon d'al imentation ou utiliser un
adaptateur.
USE A GROUNDED OUTLE T
DO NOT ADD AN ADAPTO R
TO THE PLUG
UTILISER UNE PRISE AVEC MI SE
À LA TERRE NE PAS AJO UTER UN
ADAPTATEUR SUR LA FICHE
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Preparation
Cleaning, Care & Maintenance
It is recommended to clean the inner pot before the rst use. Only
use soft cloth or sponge - anything more abrasive will damage
the surface. Do not use abrasive powder or steel wool for cleaning
the lid or the inner pan. It will cause damage to the surface.
Operation
1. Measure rice with provided measuring cup.
2. Rinse rice in a separate bowl until water is relatively clear.
3. Place rinsed rice into the inner pot and add water according level
indicator.
Example: To cook 10 cups of rice, add water to level indicator 10.
DO NOT cook more than max 30 cups of rice.
4. Place Rice Cooker/Warmer on a at leveled surface.
DO NOT incline or slant the unit, this will prevent inner
pot from full contact with heating plate causing parts or
elements to burn out.
5. Wipe dry the outside of the pot before placing into Rice Cooker/
Warmer. A wet pot may cause a crackling noise while cooking and
may damage the unit.
6. Place inner pot into the Rice Cooker/Warmer. Ensure the pan is
directly in contact with the heating plate by turning it slightly from
right to left until it sits properly.
7. Close outer lid until it clicks.
8. Plug the unit into 120V power source. Press the switch down to
initiate cooking. The "COOKING" light will illuminate.
9. After the cooking cycle is complete, the "KEEP WARM" light will
illuminate. Make sure to leave lid closed for 15 minutes. This allows
the rice to rest properly and retain steam.
It is not recommended to keep rice in the warming mode
for more than 6 hours.
10. When serving rice, be sure to use a plastic or wooden utensils.
Using metal utensils may cause damage to non-stick coating on
inner pot.
11. Unplug the Rice Cooker/Warmer when not in use.
To maintain the appearance and increase the service
life, clean the water boiler daily.
Clean all surfaces before using the appliance. Also
clean after each day’s operation; however, the unit
may require more frequent cleaning, depending on
the volume of production.
• Switch power o and disconnect from the outlet before cleaning.
• Unplug the unit when not in operation.
• Allow unit to cool before attempting to clean.
• The exterior of the unit may be cleaned by carefully wiping with a
damp cloth.
• DO NOT immerse the unit in water.
• DO NOT clean with a pressure washer.
• Grains of rice or other foreign matter must be removed to ensure
full contact of inner pan with heating surface.
• Remove the inner pot and inner lid, dip them into lukewarm water
or clean them with mild detergent and rinse completely; dry with
soft cloth.
• Do not use abrasive or harsh cleaners on non-stick inner pot.
• The non-stick coating may discolor after repeated uses, but till not
aect the non-stick property.
Safety Precautions
Before installing and operating this equipment be
sure everyone involved in its operation are fully
trained and aware of all precautions. Accidents
and problems can result from a failure to follow
fundamental rules and precautions.
• A WINCO® Approved Recommended Qualied Service Technician
should carry out repairs if necessary. Do not remove any
components or service panels on this product.
• Before handling, allow the equipment to cool after use.
• Before cleaning, switch o power and disconnect power cord
from the outlet.
HOT
6
WARNING AVERTISSEMENT
Burn Hazard.
When in operation, the
appliance s urfaces will b e HOT!
Please take e xtreme cau tion.
USE CAUTION WHEN
TOUCHING THE UNIT.
Risque de brûlure.
En fonctionnement, les surfaces de
l'appareil seront CHAUDES!
S'il vous pl aît prendre u ne extrêm e
prudence.
Ne touchez pas le liquide c haud
ou les sur faces de chauage
lorsque l’appareil chaue ou en
fonctionnement.
• Do not immerse unit in water or use hose to clean.
Ne jamais immerger l'appareil dans l'eau ni utilisez un jet
d'eau pour le nettoyer.
• If the power cord is damaged, it must be replaced by a WINCO®
Approved Recommended Qualied Service Technician in order to
avoid a hazard.
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
Page 7
Troubleshooting
If your equipment unit does not operate, please check the following prior to placing a service call.
ISSUE MIGHT BE CAUSE BY RECOMMENDED SOLUTION
Check that the power supply cord is correctly plugged into the outlet.
Check outlet for power
Remove and replace damaged plug and wiring - Replacement must
be done by an authorized service provider.
Add water to compensate what has been evaporated.
Reduce the time the rice is kept in the unit.
Reduce the time the rice is kept in the unit.
The unit is not turning on
Dry rice
Rice sticking to pot
Power supply cord or circuit breaker.
Plug/cord or external wiring is damaged
Internal wiring fault
Blown internal fuse Remove and replace damaged internal fuse.
Rice left on for an extended amount of
time.
Water to rice ratio Use recommended ratio addressed in manual.
Rice left on for an extended amount of
time.
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without rst contacting our customer service department.
See "Limited Warranty" section on page 10 for details.
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Exploded View and Parts List
MODEL: RC-S301
1
2
3
# Description Part #
1 Inner Pot RC-S3 01PN
4
8
5 6
7
11
12
2 Serving Paddle RCW-P1
3 Measuring Cup RCS301-P1
4 Inner Lid RCS301-P2
5 Silicone Gasket RCS301-P3
6 Center Lid Pin RCS301-P4
7 Latch Assembly RCW-P4
8 Handle RCW-P2
9 Thermo Cuto RCS301-P7
10 Fuse RCS301-P8
11 Hinge Assembly RCW-P5
12 Condensation Tray RCW-P6
13 Magnetic Switch RCS301-P11
14 Switch Lever RCS301-P12
15 Microswitch RCS301-P13
16 Feet RCW-P3
Please contact factory for special order parts not listed.
9
10
13
14
15
16
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Electrical Diagram
MODEL: RC-S301
Magnetic Switch
微动开关 V-15-1C5(欧姆龙)
磁钢限温器160
Ground
E
控温器 KST 201 15A 125V UL
Thermo Cuto
Warm
N
保温灯
L
Fuse
These circuit diagrams have been provided to assist qualied electricians;
only WINCO service agents or qualied electricians should carry out repairs if required.
Do not remove any components or service panels on this product.
电阻120K
Heat
电阻120K
煮饭灯
发热盘400W
发热盘1150W
Heating
Elements
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Page 10
Limited Warranty
WINCO® warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within
North America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year
from original installation or 18 months from actual factory shipment date, whichever date occurs rst.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT
THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC
LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the rst purchaser from a retail dealer. No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, re, normal wear, improper
set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by
WINCO within 30 days from the date of installation.
10
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Limited Warranty (continued)
WARRANTY SERVICE
To initiate warranty service contact: EquipService@wincous.com or call: 973-295-3899
DO NOT send unit to WINCO® without rst contacting our customer service department.
Please provide or have the following information available:
• Model & Serial Number (located on the silver identication tag, on side or rear of unit)
• Date of Purchase
• Purchase Dealer
• Operator / Installation Contact Information
• Business Name & Business Address
• Contact Name & Contact Telephone Number
REGISTER ONLINE AT:
http://www.wincous.com
Proof of purchase is required to extend warranty more than 1 year from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just these items:
1. Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.), re, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Normal product maintenance.
9. Misuse or abuse.
10. Normal wear and tear items such as light bulbs, fuses, and exterior nishes.
Warranty voided if:
1. Product is altered by user
2. Serial number plate is removed
3. Product is installed in a prison or any correctional facility.
Please keep this manual in a safe place for future use!
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Model: RC-S301
www.wincous.com
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