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COMMERCIAL
SINGLE PANINI GRILL
Operating Instruction Manual
Conforms to:
Conforms to: UL STD: 1026
Conforms to:
Model
NSF
STD: 197
UL
STD.4
Description -
Electric Grills
Voltage ~ Hz Power/W Amperage
EP G -1C
Dimensions
Grill Surface
(1) 14"W x 12"D
EPG-1C
Single Panini Grill,
Ribbed Plates
120V ~ 60Hz 1750W 14.5A*
Unit Overall
16-1/8"L x 14-3/4"D x
9-3/4"H
* One (1) dedicated 20 Amp circuit with a single outlet is required for each grill head.
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. WINCO takes pride in the quality of
its products. When used as intended and with proper care and maintenance, you will experience years of reliable
operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this
manual carefully. It’s important to save these instructions for future reference.
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Commercial Single Panini Grill
Important For Future Reference
Please complete the following information and retain this manual for the life of the product. This
information is required for Warranty Service and/or parts. Please see Page 10 for more information
on your Warranty and How to Register.
EPG-1C
EPG1C010000001
Model Number Serial Number Date Purchased
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE OR
!
MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION,
OPERATION, AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.
CAUTION: THESE MODELS ARE DESIGNED, BUILT,
AND SOLD FOR COMMERCIAL USE ONLY. IF THESE
!
MODELS ARE POSITIONED SO THE GENERAL PUBLIC
CAN USE THE EQUIPMENT, MAKE SURE THAT
CAUTION SIGNS, WARNINGS, AND OPERATING
INSTRUCTIONS ARE CLEARLY POSTED NEAR EACH
UNIT SO THAT ANYONE USING THE EQUIPMENT
WILL USE IT CORRECTLY AND NOT INJURE
THEMSELVES OR HARM THE EQUIPMENT.
AVERTISSEMENT: TOUTE INSTALLATION, RÉGLAGE,
MODIFICATION, RÉPARATION OU ENTRETIEN
INCORRECT PEUT OCCASIONNER DES DOMMAGES
MATÉRIELS, DES BLESSURES GRAVES OU LA MORT.
LIRE LES INTRUCTIONS D'INSTALLATION, D'UTILISATION ET
D'ENTRETIEN ATTENTIVEMENT AVANT D'INSTALLER OU DE
RÉPARER CET APPAREIL.
ATTENTION: CES MODÈLES SONT CONÇUS, FABRIQUÉS,
ET VENDUS POUR UN USAGE COMMERCIAL SEULEMENT.
SI CES MODÈLES SONT PLACÉS POUR QUE LE GRAND
PUBLIC PUISSE LES UTILISER, ASSUREZVOUS QUE LES
CONSIGNES D’ATTENTION, D'AVERTISSEMENT, ET LES
INSTRUCTIONS D'UTILISATION SOIENT CLAIREMENT
AFFICHÉES PRÈS DE CHAQUE UNITÉ DE SORTE QUE N'IMPORTE
QUEL UTILISATEUR DE L'APPAREIL L'EMPLOIE CORRECTEMENT
ET NE SE BLESSE PAS OU N'ENDOMMAGE PAS L'APPAREIL.
WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE
!
AND REPAIR. BEFORE DOING ANY MAINTENANCE
OR REPAIR, FOLLOW SERVICE SET UP
ARRANGEMENT ON PAGE 9.
Introduction
Congratulations on the purchase of your WINCO® countertop equipment. Please take the time to carefully read through this manual to ensure the
machine is operated and maintained properly, to ensure the best possible performance from this product for many years.
WINCO will not accept liability if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the machine.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.
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AVERTISSEMENT: UN TECHNICIEN AUTORISÉ PAR
L'USINE DEVRA EFFECTUER TOUT L'ENTRETIEN ET LES
RÉPARATIONS. AVANT DE FAIRE TOUT ENTRETIEN OU
RÉPARATION, VEUILLEZ CONTACTER WINCO.
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Table of Contents
Specications .............................................................................. 1
Warnings ..................................................................................... 2
Introduction ................................................................................ 2
Table of Contents ....................................................................... 3
Packaging .................................................................................... 3
Important Safeguards ................................................................ 4
Operation .................................................................................... 6
Seasoning Tips ........................................................................... 6
Cleaning, Care & Maintenance ................................................. 7
Features, Wiring Diagram ......................................................... 8
Safety & Troubleshooting ......................................................... 9
Commercial Single Panini Grill
Limited Warranty ..................................................................... 10
Package Contents
All units come with an Operating Instruction Manual
and the following:
• EPG-1C Single Panini Grill
• Removable Catch Tray
• Cleaning Brush
WINCO®
prides itself on quality and service, ensuring that at the
time of packing, all products are supplied fully functional and free
of damage. Should you nd any damage as result of freight, please
contact your WINCO® dealer immediately.
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.
Function and Purpose
This unit is intended to be used in commercial food-service operations only. It is not intended for household, industrial or laboratory use.
Before using this equipment all surfaces should be cleaned and dried thoroughly (see "Cleaning" section on page 7). Failure to clean surfaces
before using the unit could cause food contamination.
This unit is a medium duty appliance capable of a wide variety of grilling applications.
NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.
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Important Safeguards
To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of this
equipment bear the responsibility to make certain that this equipment is used properly and safely, and to strictly follow
all of the instructions contained in this manual and the requirements of local, state or federal law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and
supervised, and have read and understood this manual.
Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with this
equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of
this equipment.
If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an
experienced supervisor.
Safety Warnings
This manual contains a number of precautions to follow to help promote safe use of this equipment.
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operation
and maintenance instructions thoroughly before installing or servicing this equipment.
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read these installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
TO PURCHASER
Contact your local gas supplier and ask instructions in the event
the user smells gas. This information should be posted in a
prominent location.
CAUTION
This appliance is hot when in use. Do not let bare skin touch hot
surfaces! Always keep ammable/combustible materials such as
curtains, napkins, ammable cleaners, etc., away from the unit.
WARNING
Power must be disconnected at the power source prior to cleaning,
or performing any service procedure or repairs.
WARNING AVERTISSEMENT
USE CAUTION WHEN
TOUCHING THE UNIT.
HOT
Ne touchez pas le liquide chaud
ou les sur faces de chauage
lorsque l’appareil chaue ou en
fonctionnement.
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Warning
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read all instructions
thoroughly before installing or servicing this equipment.
Caution Before Using Appliance
1. Read all instructions carefully. Do not use this appliance for
anything other than its intended use.
2. Do not touch surfaces that may be hot - be sure to always use
handles or knobs.
3. Unplug from outlet when not in use, prior to installing or when
removing parts, and before cleaning. DO NOT CLEAN THE UNIT
WHEN IT IS HOT. DO NOT pull by the cord to disconnect.
4. To protect against the risk of electrical shock, do not immerse
the appliance, cord or plug in water or other liquids.
WARNING
Electrical Shock Hazard
Keep water an d other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an el ectrical sho ck.
Do not spray w ater or cleaning
products. Liquid could contact
the electrical components
and cause a s hort circuit o r an
elect rical shock. Do n ot use unit
if power cor d is damaged or has
been modied.
AVERTISSEMENT
Risque de choc électrique
Conser ver l'eau et d'autres liqui des
de pénétr er à l'intérieur de l'app areil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Ne pas pulvé riser de l'eau ou des pro duits
de nettoyage. Le liquide pourrait contacter
avec les comp osants élec triques et caus er
un court- circuit ou un cho c électrique.
Ne pas util iser l'appareil si le cor don
d'alimentation est endommagé.
ou a été modi é.
5. Do not use an adapter or extension cord. Do not remove ground.
6. Do not operate this device or any other electrical equipment
with a damaged cord or plug, or after the unit malfunctions,
is dropped or damaged in any manner. Return to the nearest
WINCO® Authorized Service Center for examination, repair, and/
or adjustment.
Proper Grounding
This machine is provided with a
three-pronged grounding plug.
The outlet to which this plug
is connected must be properly
grounded. If the receptacle is not
the proper grounding type, contact
an electrician. DO NOT, under any
circumstances, cut or remove the
third ground prong from the power
cord or use any adapter plug.
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTER
TO THE PLUG
7. The use of accessory attachments not recommended by WINCO®
may cause re, electric shock or injury.
8. Not intended for outdoor installation.
9. Do not let the cord hang over the edge of a table or counter, or
touch hot surfaces.
10. Do not run the power cord under carpeting, runners or in hightrac areas to avoid a tripping hazard.
x
CAUTION
WARNING
x
HOT
USE CAUTION WHEN TOUCHING THE UNIT.
11. Do not place on or near a heat source.
12. This appliance should always be on a stable, steady, non-slip
countertop or table, away from ammables or water-sources.
13. This appliance is not intended for use by individuals (including
children) with reduced or impaired physical, sensory, or mental
capabilities, or lack of experience or knowledge, unless they
have been given proper supervision or instruction concerning
the use of this appliance by a person responsible for their safety.
14. Children should be supervised at all times to ensure that they do
not play with or near this appliance.
15. Do not store any item on top of this unit when in operation.
16. Never place easy-to-burn or melt materials in, on or near the
unit, such as paper, cardboard, plastic, etc. Make sure all packing
material has been removed before using.
17. NOTE: A SUITABLE GREASE-COLLECTING MEANS MUST BE IN
PLACE BEFORE OPERATING GRILL.
Burn Hazard.
The grill plate surfaces and outside covering/
containment unit may become HOT after use.
WARNING AVERTISSEMENT
Fire Hazard.
Correct installation precautions,
procedures and regulations
must be fo llowed. Operati on
and safe ty training is ne cessary
for all use rs of this equipme nt.
Risque d'incendie
La surcha ue des vapeurs d' huile ou de
l'huile peut s'enammer et provoquer
un incendi e. Surveillez la temp érature,
la qualité et l e niveau d’huile. Uti lisez et
entrete nez le système d'élimi nation des
vapeurs d'huile.
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Operation
Upon first use, grill may omit a metallic burning odor. This is normal and the odor will dissipate with use.
1. Make sure the unit is on a level surface and a catch-tray is in place.
2. Plug the power cord into a receptacle, turn the POWER switch to the ON position and set the thermostat dial to the appropriate
cooking temperature.
3. Allow the grill plates to heat up. The HEAT indicator should light up when on and turns off when temperature is reached.
4. Lift up on handle to open, place food to cook on bottom grill plate, pull down on handle to lower top plate on top of the food.
5. Once the food is grilled to required doneness, raise the top grill plate to remove.
6. After each time the grill is loaded, it is recommended to push excess grease and food particles into the catch tray using a nylon bristle
brush or coarse rag (DO NOT use steel bristle brush). If necessary, empty the grease from the catch tray before continuing to grilling.
7. Turn the POWER switch to the OFF position to turn off when not in use. ALLOW TO COOL BEFORE CLEANING.
Season the Surface for Best Results
All panini / sandwich grills have a cast iron cooking surface. Once the cooking surface has been cleaned thoroughly, it should be seasoned with
(vegetable) oil to prevent food from sticking. Before and after each use, thoroughly clean and season the cooking surface by heating in the
following manner:
1. Turn the POWER switch to the "ON" position and adjust the temperature control dial (B) to 350° F.
2. Using a CLEAN CLOTH, spread a thin lm of (vegetable) oil over the grill cooking surface and leave on the hot grill for at least 30 minutes.
3. Carefully remove the excess oil and wipe clean. Repeat steps 2 and 3 before and after each use.
EVEN WITH PROPER SEASONING, FOOD MAY STICK TO THE GRILL COOKING SURFACE UNTIL THE GRILL PLATE
IS "BROKEN IN". USE A MEDIUM-HARD STAINLESS STEEL BRUSH TO REMOVE REMAINING FOOD PIECES.Before
CAUTION: HOT! CAUTION: ELECTRIC SHOCK!
x
WARNING
CAUTION
The unit will be HOT after use!
Let cool before cleaning.
HOT
x Electrical Shock Hazard.
Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock.
Do not spray water or cleaning products. Liquid could contact the electrical
components and cause a short circuit or an electrical shock. Do not use unit if
power cord is damaged or has been modied.
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Cleaning & Maintenance
Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use. Failure to
clean surfaces before using the unit could cause food contamination.
1. ALWAYS unplug the grill before cleaning
2. DO NOT use any cleaning uids that can be harmful to humans.
3. DO NOT hose down, immerse or pressure wash any part of the grill, excluding the catch tray.
4. NEVER use a scrubber pad, steel wool or abrasive material to clean the grill.
5. NEVER spray any type of cleaning solution directly onto unit. Spray on soft cloth and wipe unit clean.
Always disconnect or unplug the electrical power from the grill before cleaning.
Recommended cleaning
It takes very little time and eort to keep the grill clean and performing at top eciency. If grease is permitted to accumulate, it will form a
gummy cake and then carbonize into a hard substance that is extremely dicult to remove. To prevent this condition, please follow the cleaning
steps below:
PART REQUIRED ACTION FREQUENCY
Cast Iron Plates Scrape the grill to remove excess oil/fat and food - a cleaning brush is provided. The included catch tray
can be used to catch scrapings.
After Each Use
If there is an accumulation of burned fats and food, the grill should be thoroughly scoured and re-seasoned.
Use pumice or grill stone, while the grill is warm, to remove excess fat and food.
Do not use steel wool because of the danger of steel slivers getting into the food.
Body Use a clean cloth and a non-abrasive cleaner to clean the stainless steel body of the grill.
Wipe the polished areas with a soft cloth.
Avoid spraying any cleaner into the controls or switches of the unit.
Controls Unit should be turned o when not in use.
It is recommended that the unit also be unplugged.
Use a clean cloth to wipe down any controls and/or knobs
Catch Tray Once the unit has cooled, remove the catch tray and discard the waste, debris and crumbs.
CAUTION: If the catch tray is permitted to ll too high, the excess grease will run out of the overow hole
at the front of it.
The catch tray/drawer is removed by pulling forward. USE CAUTION WHEN FILLED WITH HOT GREASE!
The catch tray is dishwasher safe.
NOTE:
Proper cleaning instructions must be followed; otherwise, operation of the unit may be seriously impaired. Do not
wash parts in an automatic dishwasher.
Daily
Daily
Per Use
or at least
Daily
WINCO authorized service personnel must perform any other servicing.
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Model EPG-1C
1
2
3
4
UPPER GRILL HANDLE BAR Lower and raise the grill
1
plate(s).
2
THERMOSTAT CONTROL DIALS Set or adjust the
temperature of the corresponding right or left side of grill
plate. The numbers on the dial correspond with the grill
plate temperature. The “0” position is o.
3
POWER ON/OFF SWITCHES Separate switches turn
power to the unit on/o for corresponding left or right side.
4
TEMPERATURE READY LIGHT This light indicates that
the element is heating. Once the temperature has been
reached the light will go out. Unit will continue to maintain
heat and temperature with light cycling on and o.
This is not an “ON/OFF” light.
5
BOTTOM RIBBED GRILL PLATE
6
TOP RIBBED GRILL PLATE
7
SIDE VENTS
8
FEET One on each corner under the unit
9
HINGE Allows plate to adjust to the height of the food
being grilled.
1
6
9
5
7
8
4
2
3
Wiring Diagram
L
POWER SUPPLY
120VAC 60Hz
N
POWER LIGHT ( RED)
GND
ON/OFF SWITCH
HI-LIMIT
EPG-1C has 2 circuits (Two heated plates: 1 top and 1 bottom)
8
THERMAL SWITCH
HEATING LIGHT (RED)
TOP ELEMENT
BOTTOM ELEMENT
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Safety
Service and Repair
A WINCO® Approved Service Technician should carry out repairs
if necessary. Do not remove any components or service panels on
this product.
If the power cord is damaged, it must be replaced by a WINCO
Approved Service Technician in order to avoid a hazard.
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, NEVER attempt to repair the unit
yourself.
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899.
DO NOT send unit to WINCO without rst contacting our customer
service department.
See "Limited Warranty" section on page 10 for details.
Troubleshooting
If your WINCO Panini Grill does not operate, please check the following prior to placing a service call.
PROBLEM MIGHT BE CAUSED BY COURSE OF ACTION
Power supply Check power source
Power switch has not been turned on
Grill not working
Plug/cord, set or external wiring is damaged
Check that the unit is correctly plugged in and
turned on
Call Winco to make service arrangements through
their service provider network
Indicator light is on, but unit is Not
heating up
Indicator light is Not on, but the unit is
heating up
Cooking surface is heating up too slowly
Food sticking
Internal wiring fault Call Winco to make service arrangements
Faulty elements Call Winco to make service arrangements
Operation of thermostat
All thermostats are not turned on
Faulty thermostat Call Winco to make service arrangements
The indicator bulb has burned out Call for service. Replace the indicator light
Carbon build up
Thermostat setting
Faulty elements Call Winco to make service arrangements
Carbon build up
Not seasoned Season grill, see Operating Instructions
Ensure thermostat is set correctly and that the
temperature select knob is rmly secured to the
thermostat shaft (not spinning independently)
Ensure that the plates are kept clean and free from
carbon build up / debris
Ensure thermostat is set correctly and that the
temperature select knob is rmly secured to the
thermostat shaft (not spinning independently)
Ensure that the plates are kept clean and free from
carbon build up/debris
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Limited Warranty
WINCO® warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within
North America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year
from original installation or 18 months from actual factory shipment date, whichever date occurs rst.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING EQUIPMENT
THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC
LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the rst purchaser from a retail dealer. No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, re, normal wear, improper
set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by
WINCO within 30 days from the date of installation.
WARRANTY SERVICE
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899
DO NOT send unit to WINCO® without rst contacting our customer service department.
REGISTER ONLINE AT:
http://support.wincous.com
Proof of purchase is required to extend warranty more than 1 year from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
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Limited Warranty
Examples of items not covered under warranty, but not limited to just these items:
1. Acts of God, re, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
WARRANTY REGISTRATION
SCAN THE QR CODE WITH YOUR MOBILE DEVICE
or go to
http://support.wincous.com
TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.
Please keep this manual in a safe place for future use!
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Model: EP G-1C
www.wincous.com
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