WILSON PRO A1000 User Manual

ENGLISH

Need help? [e-mail]

Cellular Signal Booster

WilsonPro A1000 - 3G/4G

™

2

ENGLISH

Need help? [e-mail]

IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000

JOULE RATING.

FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.

! !

THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE­CONTROLLED ENVIRONMENT (LESS

THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.

Contents

Package Contents .....................................................3

Before Getting Started .................................................3

Find the Strongest Signal ............................................... 3

Installation Details ..................................................... 4

Quick Install ..........................................................5

Outside Antenna Installation ............................................ 5

Signal Booster Installation ..............................................5

Inside Antenna Installation .............................................. 6

Powering Up the Signal Booster ......................................... 6

Troubleshooting & Understanding Lights ..................................7

Safety Guidelines .....................................................8

Signal Booster Specifications ........................................... 9

Warranty ............................................................12

Installation Instructions for the Following Signal Booster:

WilsonPro A1000 - 3G/4G™ 2100 IMT (BAND 1) / 1800 DCS ( Band 3) / 900 E-GSM, GSM (Band 8)
Model # ?

3

ENGLISH

Need help? [e-mail]

Before Getting Started

Before you install your A1000-3G/4G and
start enjoying improved cellular reception
in your facility, please do the following:

1. Read through all the installation
steps. This will help you know what to

expect from start to nish.

2. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces we
reference in the instructions.

3. Identify the location of your best
available cellular signal. See
instructions that follow.

4. Determine the best installation
locations for your Outside Antenna,
Signal Boost, and Inside Antenna.
Connect all cables and test the
function of your A1000-3G/4G system

before nalizing installation.

Package Contents

Tools Required for Installation:

(depending on your particular installation, you will need the following tools)

1. Pole mount - 10 mm open-end wrench or adjustable wrench

2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver

Find the Strongest Cellular Signal

Before you install your A1000-3G/4G signal
booster, you must determine the location of
the best available cellular signal. This will

a󰀨ect the location of your Outside Antenna

and will help you get the best performance

from your A1000-3G/4G. You can nd

the strongest signal outside your building,
typically at the highest point available, using
any of the following methods:

1. Best method:
After connecting the power supply

to your surge protected power strip,
connect the Outside Antenna to the
A1000-3G/4G signal booster, and the
A1000-3G/4G to the Inside Antenna.
Have one person outside (on the roof
for best results) rotate the Outside
Antenna with a second person inside
the building near the Inside Antenna
watching the signal strength on a
phone. This allows you to read the
signal strength from nearby cell towers.

a. The person inside should have

the phone in test mode so the
numerical signal strength can be
read. This is more accurate than
the bar indicator.

Appearance of device and accessories may vary.

Wall Mount BracketPole Mount Bracket

Power Supply

(2D9116)

Panel Antenna

(311135)

Wide Band Directional

Antenna

(314411)

Lightning Surge

Protector

(859992)

2’ Wilson 400 Cable

(952302)

WilsonPro

A1000 - 3G/4G

™

60’ Wilson 400
Cable (952360)

75’ Wilson 400

Cable

(952375)

4

ENGLISH

Need help? [e-mail]

b. The person on the roof should turn

the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.

Cell Tower

Outside Directional

Antenna

R

o

t

a

t

e

c. The person inside should note the

readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).

Cell Tower

Outside Directional

Antenna

R

o

t

a

t

e

d. Once you have determined which

direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.

2. Good methods:
a. Place calls from several locations

outside your building. As you move

to di󰀨erent locations, note where

you get the best reception.

b. If you have a smart phone, you

can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for

“cell signal” to nd available apps

for your device.

3. Acceptable method: Check the bar

indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone

bars are only an approximation of
signal strength and vary from phone
to phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.

Installation Details

As you plan your installation, keep the
following guidelines in mind to maximize
your signal strength:

1. Maintain a vertical distance of at least
6m or a horizontal distance of at least
15m between the Outside Antenna to
the Inside Antenna.

2. If possible, place the Inside Antenna
directly beneath the placement of the
Outside Antenna location. This creates
a maximized signal zone within the
room where the Inside Antenna is
located.

Place the inside antenna
directly beneath the
placement of the Outside
Antenna location

At least 6m of vertical or 15m
of horizontal separation

Outside Directional
Antenna

Inside Panel Antenna

3. Be sure the Inside Antenna is NOT
facing toward the Outside Antenna.
This creates potential oscillation
or feedback and reduces the

e󰀨ectiveness of the A1000-3G/4G.

4. If you do not know how to mount
hardware or run coax cable through

walls, ceilings and oors, get help
from a from a qualied contractor or

electrician.

To install the Lightning Surge Protector,
attach the cable from the Outside Directional

WAIT 30

SECONDS