Wilson Electronics 460019 User Manual

ENGLISH
FRANÇAIS
Signal 4G
Need help? www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
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ENGLISH
Need help? www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
IT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE T O DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE.
! !
THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURE­CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT T O TEMPERATURES IN EXCESS OF 150°F.
Contents
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Additional FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warnings and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installation Instructions for the Following Wilson Signal Booster: Signal 4G™ SmarTech ® Signal Booster
Model #460019 FCC ID: PWO460019 IC ID: 4726A-460019
The term “IC” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.
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ENGLISH
Need help? www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
Before Getting Started
Before you install your Signal 4G booster and start enjoying improved cellular reception, please do the following:
1. Read through all the installation steps. This will help you know what to expect from start to fi nish.
2. Familiarize yourself with all materials in your product package. This will allow you to know which pieces are referenced in the instructions.
Quick Installation
You can install your Signal 4G booster using the following steps.
NOTE: Before completing your installation, create a “soft” installation by putting the components of your Signal 4G booster in place and testing the operation before mounting equipment.
1. Install the Outside Antenna. Select a location that is:
At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 8 inches from any people. The Mini Mag Outside Antenna must
be installed vertically on a metallic surface.
Sold with Security 4G Kit
Mini Mag Outside Antenna Install
Optional Outside Omni Antenna Install
2. Select a location to install the Signal Booster that is away from excessive heat, direct sunlight, moisture and that
Optional Kits
Optional Accessories
460119
Mini Mag Outside Antenna
(301126) 5V / 2.5A
Power Supply (859948)
3” RG174 w/SMA (951151)
460219
Mini Mag Outside Antenna (301126)
6V / 2A Power Supply (859923)
3” RG174 w/SMA (951151)
461119
Omni Antenna (311203)
5V 2.5A Power Supply (859948)
30’ RG58 w/SMA (955833)
10’ RG58 w/SMA (955834)
12” Adapter w/MMcx (951153)
12” RG316 w/MMcx (951154)
Lightning Surge Protector (859902)
DC Plug-In 5.5V/2A Power Supply & USB Cable (2D9910 / 359940)
DC 6V/2A Hardwire Power Supply (859923)
Signal 4G
460019
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ENGLISH
Need help? www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
T roubleshooting & Understanding the Lights
The Signal Booster includes indicator lights on the top of the Signal 4G. The indicator lights will either be green or red.
Green indicates that the booster is
powered and operating at maximum gain.
Solid Red indicates that the booster has
shut off on the associated frequencies to prevent oscillation (feedback).
Green/red Blinking indicates that the
booster is operating at a reduced gain to prevent oscillation (feedback).
Fixing Red Light Issues
If one or more lights on the Signal Boost are red:
1. Make sure all connections are tight.
2. Increase the distance between the outside antenna and the Signal 4G, by moving them horizontally and/or vertically farther apart until the light changes to green. Remember to keep the antenna at least 6 inches from any window or sunroof.
3. Follow the same steps for a green/red blinking light until the light goes solid green.
4. If more separation is not possible and the coverage of the booster is too small with a green/red blinking light indicating reduced gain, contact the weBoost Customer Support Team for assistance: 866-294-1660.
Lights Off
1. Check connections on the power supply to see that it is fi rmly plugged into both the Signal 4G and the power source.
2. If using a DC power supply in your vehicle, ensure the power supply is properly inserted. Then check the 12 volt power from the car socket and the fuse. Replace the fuse if necessary .
3. If using a power strip in a building, ensure the power strip is plugged in and turned on and that power is coming from the outlet.
has proper ventilation. Do not place the Signal Booster in an air-tight enclosure.
3. Run the Outside Antenna cable to the Signal Booster and attach it to the connector labeled “Outside Antenna.”
From Outside Antenna
From Cellular
Device/
Security
Panel
Power Adapter From Surge Protector
4. An external adapter may be needed to connect the cellular device or security panel to the Signal Booster. The external adapter plugs into the included antenna extension cable and directly into a socket on the cellular device. Run the extension cable from the external adapter and attach it to the connector labeled “cell phone or data card” on the Signal Booster.
Note: Be careful when plugging the
connector in so as not to bend the center pins on the connectors. Ensure all cables have a tight connection.
5. Before powering up the Signal Booster verify that connections are tight. An AC surge protector is recommended for all installations (not included).
tight connection
tight
connection
Power Adapter to Surge Protector
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ENGLISH
Need help? www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
Installation Diagram
(Figure 1)
Additional F AQ:
What hours can I contact customer support?
Customer Support can be reached fromMon.- Fri. 6 am to 7 pm MST and Sat.- Sun. 8 am to 5
pm MST, by calling (866-294-1660), or by email, at support@weboost.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective fi lter to cellular signal. In times of heavy precipitation, you may see less performance.
Carrier Frequency Use
We recommend visiting www .wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for information regarding the frequency band used by your cell service provider in a specifi c geographical location.
Power Strip Surge Protector
Power Supply
Signal 4G Signal Booster
Cellular Modem
Mini-Mag Antenna Installation
S
ignal 4
G
P
ower Suppl
y
Sec
urity
Con
trol Pane
l
O
utside Omni Antenna
Installatio
n
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