Wilson
Electronics
Cellular
Need
help?
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Mobile
4G™
Signal
460108
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Booster
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Support
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.- Fri. Hours: 7 am to 6
866-294-1660
pm
MST
THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER
WILL
A
SIGNAL BOOSTER TECHNOLOGY. FOR
THE
SIGNAL BOOSTER CASE MAY BE AS
INSIDE YOUR VEHICLE.
DAMAGE THE
RISK TO
BOOSTER
FROM DIRECT SUNLIGHT OR MOISTURE.
THE VEHICLE. AGAIN,
ADJUST TO THE TEMPERATURE
ENVIRONMENT,
SIGNAL BOOSTER, NOR DO THEY POSE
IN
A
LOCATION WITH
BUT
IS
THESE HIGH
BE
SURE
ADEQUATE
DESIGNED TO PROTECT THE
EXAMPLE.
TEMPERATURES
OF ITS
IN
THE
150
DEGREES
SUMMER,
WILL NOT
A
FIRE
AND
AWAY
HOT AS
TO PLACE YOUR SIGNAL
VENTILATION
THE
MOBILE
MAY
A
DO NOT AUTOMATICALLY SHUTDOWN
VEHICLE IS
DISCHARGING
TO TWO DAYS.
REMAIN
WHOSE
TURNED
THE
4G
SIGNAL BOOSTER
ON.
IN
12V DC POWER SOURCES
OFF.
VEHICLES BATTERY
VEHICLES
THIS COULD
WHEN THE
RESULT
IN
IN
ONE
Installation Instructions for the
Mobile
Model#
4G SmarTech
460008 FCC
Following Wilson Electronics Signal
ill™
Signal
10:
PW0460008
Booster
Boosters:
Contents
Package Contents
Before Getting Started
Installation
......................................................................
Troubleshooting
Additional FAQ .
Outside Antenna Options
Safety Guidelines
Signal Booster Specifications
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
................................................................
............................................................
&
Understanding Lights .
............................................
..................................................................
.........
.................................
.
................................................
.
..............................
......................................................
3
3
3
5
5
6
6
7
Back Cover
2
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help?
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D
7
am
to 6
pm
MST
Package Contents
1
Outside
Mobile
cellular
all the
what
Signal
Mini-Mag
Antenna
301126
NMO
I
Outside
311104-5810
1
rM
4G
reception
installation
to expect from start
Boost installation
all materials
with
will allow
4G"'
Mobile
Signal Booster
Optional
Antennas
12" Mag Mount
Outside
311103
Antenna
1
Before Getting Started
Before you
start enjoying improved
do the
1.
2.
3.
install
following:
Read through
will help you know
to finish.
Watch the YouTube video demonstrating
Mobile
the
wilsonelectronics.com/Mobile4Gvideo
Familiarize yourself
your product package. This
to know which pieces are referenced in the
instructions.
your
4G
Slim
Inside Antenna
Antenna
devi
Appearance
Booster and
steps. This
of
please
at:
in
you
I
Profile
Low
301152
and
ce
•
Marine
Outs1de Antenna
311130-5810
cessories may vary.
ac
location on top
Near the center
•
At least
•
antennas.
Free
•
At
•
(including
At
•
The outside antenna must be installed
vertically on
Supply
Power
DC
/2.5A
5V
859913
car
the
of
the
of
12 inches from any other
obstructions.
of
6 inches from
least
sunroofs).
8 inches from
least
metallic surface.
a
Trucker
Outside
311101
that is:
vehicle's
windows
any
people.
any
Antenna
roof.
Installation
Mobile
install
can
You
in your vehicle
Before
"soft" installation
of
testing the
1.
completing
Mobile
your
Install
Need help?
your
using the
your installation,
by putting the components
Signal
4G
operation before mounting equipment.
outside antenna.
the
~
4G
following
Booster in
www.
Signal Booster
steps.
Select
WilsonE/ectronics.com
NOTE:
create a
and
place
a
2.
/
Run the outside antenna
is strong enough that it
cable
. The
car
be shut in most
may
damaging the
carefully pull
~
Tech Support 866-294-1660
Mon.- Fri. Hours: 7
D
cable.
down the
am
cable into the
vehicle
For a
door
to 6 pm
doors without
cleaner look,
run the
seal,
MST
3
cable under the
back into
on the cable
place.
as the door opens and closes .
--=---
seal,
and push the
This method reduces wear
seal
------
•
Connect the wire from the inside antenna
to the port labeled "inside
Signal
Booster.
antenna" on the
3.
Install the
• Identify
driver's seat to mount the inside antenna.
The
from where the cellular
used.
• Install
angle
or near the laptop 's cellular
maximize
For a more professional look,
install
seat cover
·When
of
your
the inside antenna by
backing
your
secure the inside antenna.
Low-Profile
a place
location should
the inside antenna at the same
as the cell
signal strength.
the inside antenna underneath a car
or
upholstery.
you have tested the
Mobile
of
the
selected location
inside antenna.
on the right side
be at
least
device will
phone when
4G Signal Booster, mount
peeling
Velcro®
and attach it to
on the seat and
of
the
18
inches
be
held
in use
data card to
you can
functionality
off
the
• Plug the power adapter into
12V DC power
cord to the side
"Power." NOTE:
power to the
have connected both the inside and
outside antennas .
• Power
the switch on the back
adapter on. A red
the power adapter.
Note: The
on, in
sources do not automatically
when the
result
one to two days.
Note:
Some
down when the
off. Refer to your
for specifics
up your
Mobile
vehicles
in
12V DC power sources are shut
Signal
4G Signal
whose 12V DC power
vehicle
discharging the
vehicle ignition is
related to your
vehicle's
supply
of
Signal Booster by flipping
is
vehicle
and attach the
Power
Do NOT
light should
turned off. This
Booster
connect the
Booster until
of
the DC power
appear on
Booster may remain
shutdown
vehicles
owners
vehicle.
labeled
you
could
battery
turned to
manual
in
4.
Place
Booster.
• Select
•
4
and connect the
a
location
that
is
free from excessive heat, direct
sunlight
proper ventilation. Good
include
dashboard.
Connect the wire from the outside antenna
to the port
the
Need
and moisture and that has
underneath
labeled "outside
Signal Booster.
help?
Mobile
for the Signal
locations
a seat
--t
www.
4G
Signal
Booster
or
under the
antenna" on
NOTE:
Booster
environment, but is designed to protect the
Signal
summer, the
as 150
temperatures
nor do they pose a fire risk to the vehicle.
sure to
adequate
or moisture.
Wi/sonE/ectronics.com
The aluminum
will
adjust to the temperature
Booster technology.
Signal
degrees inside your
will NOT
place
your
ventilation and away from direct
~
casing
Booster case may be as hot
damage the
Signal
of
your
For
example,
vehicle.
Booster
in
Tech Support 866-294-1660
Mon.-
Fri
D
. Hours:
7
am
Signal
of
its
in
the
These high
Signal Booster,
Again,
a
location
to 6
pm
with
sunlight
MST
be
Troubleshooting & Understanding
Lights
The lights on the front
Booster indicate whether the system is working
or
if
there are problems . Each light indicates
the operation
following steps based on the indicator light color
when using the Mobile
Lights off:
• Check connections on the power supply
to see that it is firmly plugged into both the
Mobile 4G Signal Booster and the power
source.
• If using a DC power supply in your vehicle,
ensure the power supply is properly inserted.
Then check the 12 volt power from the car
socket and the fuse. Replace the fuse
necessary.
Red light: A red light indicates oscillation is
occurring . Oscillation is similar to feedback
between a microphone and speaker. When
oscillation occurs, the Signal Booster will power
down to protect the cell tower.
oscillation, the outside antenna needs to be
moved farther from the inside antenna. Move the
outside antenna on the roof to the rear
but
at
least 8
windows . Disconnect the power from the Signal
Booster, then reconnect the power to reset the
Signal Booster.
of
If
the
to
12 inches from the rear or side
of
the Mobile 4G Signal
its labeled frequency. Take the
4G
Signal Booster.
lights are not on :
if
To
eliminate
of
the car,
Flashing red light:
on the Signal Booster are blinking red, this
means that the Signal Booster has shutoff due to
close proximity to the handset or mobile device.
Increase the distance between the handset
and
the
Inside Antenna until the light is no
longer flashing red. Contact Wilson Electronics
Technical Support Team for assistance.
Green light: A green light indicates the Mobile
4G Signal Booster is working properly.
If
you
have
additional questions about the
operation
please
technical
email tech@wilsonelectronics.com.
of
your
contact
support
If
one or more
Mobile
the
team
4G
Signal
Wilson Electronics
at
866-294-1660
of
the lights
Booster
,
or
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am
to 6:00pm
email, at tech@wilsonelectronics.com
How does weather affect the performance
my outside antenna?
Water vapor (e.g. rain, fog, snow
precipitation) creates an effective filter to cellular
signal.
see less performance.
What's the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band
The Mobile 4G works with all major North
American cellular providers on the 800
MHz frequencies. Traditionally, 800/1900MHz are
associated with voice and
and 1700/2100MHz are associated with 4G data.
For more detail,
In
MST,
by calling (866-294-1660),
times
of
heavy precipitation, you may
my
cell phone uses?
3G
data; while 700MHz
refer to wirelessadvisor.com.
or
other
& 1900
or
by
of
United States Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by
your cell service provider
Need help?
~
in
a specific geographical location.
www. WilsonE/ectronics.com
~
Tech Support 866-294-1660
Mon.-Fri
D
. Hours: 7 am to 6
pm
MST
5
RG174
12.5
RG174
12.5
RG174
12.5'
RG174
5'
.
12
RG174
12.5'
RG174
12.5'
RG174
12.5'
RG58
.5'
RG58
RG58
RG58
w/10
manufactures
dealer
your
Options
cablecable-
RG58
5'
.
visit www .
or
SMA
FME
wide
a
Outside
Mini-Mag
301126
301113
Mount
Mag
12"
311103
311125w/
311128
314202
311703
Antenna
Trucker
311101
311701
311119
311133
Antenna
Marine
311130-5810
Electronics
Wilson
application
Antenna
w/
w/
w/
w/
w/
w/
w/10
w/10.5'
w/13.5'
w/13.5'
See
.
Safety Guidelines
NMOAntenna
311104-5810
Kit
•
•
Kit311112-5810
•
•
314203-5810
Kit
• 800/900/1900
•
311112-40015
Kit
•
•
314203-40015
Kit
• 800/900/1900
•
antennas
of
variety
WilsonEiectronics
800/1900
RG58
10'
800/1900
RG58
10'
RG58
0'
1
800/1900
LMR400
15'
LMR400
15'
help
to
com
.
NMO
Cable
NMO
Cable
Cable
NMO
you
.
Antenna
Antenna
NMO
Antenna
cable
NMO
cable
customize
Antenna
antenna
your
Signal
Kit
Kit
Kit
Kit
Mount
Glass
311102
311114
Booster
40015
-
311104
LMR400
RG174
RG174
RG174
specific
your
NMO
NMO
cable
NMO
cable
cable
RG58
RG58
800/1900
•
15'
•
311104-17410
800/1900
•
10'
•
311112-17410
800/1900
•
10'
•
314203-17410
• 800/900/1900
10'
•
w/14'
w/14'
for
Antenna
Cable
antenna
antenna
NMO
antenna
WARNING:
&
WARNING:
&
WARNING:
&
WARNING:
&
RF SAFETY WARNING:
&
BEFORE USE,
have
your
boosters.
are
you
If
MUST
You
manufacturer.
the
person.
MUST
You
licensed
wireless
separation distance from
Antennas must have 18 inches
Inside
The
Connecting the Signal Booster directly to the
Use only the power supply provided in this package. Use
damage your equipment.
The Outside Antenna must be
antenna used with this device must be located at least 8 inches from all
Any
MUST REGISTER THIS DEVICE
you
provider's
Some
unsure,
operate
consent.
providers
contact
device
this
may
your
Antennas
cease
operating
service
provider.
installed no higher than 10
not
wireless
consent
Most
provider.
approved antennas
with
MUST
this
be
device
of
cell
providers
the
to
installed
immediately
active users.
all
phone with use of an adapter
a non-Wilson Electronics product may
of
above ground.
(32'9")
meters
wireless
your
with
the
device
cables
(8
em
to
inches)
by
at
of
use
least
requested
if
consent
this
and
20
damage the
will
use
their
on
specified
as
FCC
the
cell
persons.
provider
signal
of
network.
any
from
a
or
phone.
and
by
WARNING.
served
calls
This device complies with
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.
6
Need
E911
by
help?
location
15 of
this
FCC
using
Part
'-"EJ
information
may
provided
be
not
device.
rules. Operation is subject to two conditions:
www.WilsonEiectronics.com
inaccurate
be
may
or
This device may not cause harmful
(1)
~
Support 866-294-1660
Tech
to 6
am
Mon.- Fri. Hours:
0
7
pm
for
MST
Signal Booster Specifications
Model Number
Connectors
Antenna Impedance
Frequency
3
Power output for single cell phone (dBm)
Uplink
3
Power output for single cell phone (dBm)
Downlink
Noise Figure (typical downlink/uplink)
Isolation
Power Requirements
Each Signal Booster
reprogramming or disabling the hardware. The
of
authorized frequency bands only. If the Signal Booster
signal
is
too high
that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such
automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster's microprocessor.
is
individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
in
a frequency band, or
if
the Signal Booster detects
704-746
Signal Booster will amplify, but not alter incoming and outgoing signals
700
700
MHz,
746-787
MHz
Band
25.7
MHz
Band
-4.3
is
not
in
use for five minutes, it will reduce gain until a signal
MHz,
824-894
17
708
11Hz
Band
24.4
11
an
700
MHz
-4.1
oscillation, the Signal Booster will automatically turn the power off
SMA
50
MHz.
13 800
Band
13 800
3d8nominal
>90d8
5V2.5A
0hms
1850-1995
11Hz
25.1
11Hz
-1.2
MHz,
1710-175512110-2155
180011Hz
25.2 23.8
1900MHz
4.0 5.6
in
order to increase coverage
is
detected. If a detected
MHz
1700MHz
2100MHz
on
Need help?
~
www. WilsonE/ectronics.com
§\'~
Tech
Mon.- Fri. Hours: 7
D
Support 866-294-1660
am
to 6
pm
MST
7
All Wilson
reason the
proof
dated
Electronics
performance
purchase .
of
products
any
of
30-Day Money-Back Guarantee
are protected by
product
is not
Wilson Electronics
acceptable, simply
2-Year Warranty
30-day
return the
money-back
product
directly
guarantee.
reseller
to the
for any
If
with a
Wilson Electronics Signal
Warranty cases may be resolved
Boosters may
Signal
purchase and a Returned
at its option, either repair or
shall,
replaced
This warranty does not apply
misuse, abuse,
Failure
RMA numbers may be obtained by contacting
Disclaimer:
U.S.
product back to the original consumer
neglect,
use a surge protected
to
The information provided by
responsibility is assumed by
for any infringements
Patent
Nos.-
Boosters are warranted for two
by returning the product
be returned
also
Material
mishandling
or
Copyright©
to any
directly
Authorization (RMA) number
replace
AC Power
of
the product.
Signal Boosters determined by
that
Wilson Electronics, LLC is believed
Wilson Electronics,
patents or other rights
2014
7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,639,180
workmanship and/or
years against defects
(2)
reseller
directly
to the manufacturer at the consumer's expense, with a dated proof of
Wilson Electronics will pay for
located
if
alters
Strip with at
Technical
Wilson
within the continental
or damages
least
Support at 866-294-1660.
LLC for any business
third parties that may
of
Electronics,
to the
supplied
physical
1000 Joule
a
by
Wilson Electronics to have been subjected to
electronic
or
rating
to be complete and accurate. However, no
rights
All
LLC
in
with a dated proof
Wilson Electronics. Wilson Electronics
delivery
S.
U.
properties.
will void your warranty.
personal losses
or
from its use.
result
reserved.
of
of the repaired or
arising from its use,
materials.
purchase .
or
~Wilson
Electronics
George,
East Deseret Drive,
3301
web: www.WilsonEiectronics.com
phone: 866-294-1660
YoumJ
E:JIJ
St.
I local:
84790
UT
tech@wilsonelectronics.com
email:
1
435-673-5021 I
fax: 435-656-2432
BEFORE RETURNING TO THE STORE
PLEASE
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US SO WE CAN ASSIST YOU
Contact our
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OR
TOLL
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INSTALLATION NEEDS
OR QUESTIONS
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