Wilson Audio MAXX 2 Owner's Manual

MAXX Series 2 Owner’s Manual

MAXX SERIES 2 OWNER’ S M ANUAL

Wilson Audio® is a registered trademark of Wilson Audio Specialties, Inc.

Cub®, Sophia®, WATT/Puppy®, MAXX®, Alexandria®, and X-1/Grand SLAMM® are registered
trademarks of Wilson Audio Specialties, Inc.

WATCH Center™, WATCH Surround™, and WATCH Dog™ are trademarks of Wilson Audio
Specialties, Inc.

This manual was produced by the Wilson Audio Engineering Department in cooperation
with Sales and Marketing. The information contained herein is subject to change without
notice. Current Revision 2.0. If you are in need of a more recent manual, please contact your
dealer.

The information in this manual is the sole property of Wilson Audio Specialties, Inc. Any
reproduction, in whole or in part, without the express written permission of Wilson Audio
Specialties, Inc., is prohibited. No material contained herein may be transmitted in any form
or by any means, electronic or mechanical, for any purpose, without the express written per­mission of Wilson Audio Specialties, Inc.

2

Table of Contents

Section 1 – In Your Room ..............................................................7

Section 1.1 – Room Acoustics ..........................................9

Final Listening Room Setup (Voicing) ............................9

Zone of Neutrality ......................................................9

Section 1.2 – Room Reflections ......................................11

Slap Echo ..............................................................11

Standing Waves ......................................................13

Comb Filter Effect ....................................................14

Section 1.3 – Resonances ............................................15

Structural Resonance................................................15

Air Volume Resonance ..............................................16

Section 1.4 – Your Room ................................................16

Room Shapes ..........................................................16

MAXX In A Dedicated Home Theater

Speaker Placement Versus Listening Position ..............19

Speaker Orientation ..................................................20

Summary ................................................................20

............................17

Section 2 – Initial Preparation ......................................................23

Section 2.1 – Uncrating the MAXX ..................................25

Initial Check ............................................................25

Uncrating the Woofer Modules ..................................25

Uncrating the Upper Array Modules ..........................26

Section 2.2 – Crate Content Checklist ............................27

Section 3 – Assembling Your MAXX ..............................................31

Section 3.1 – Initial Assembly ........................................33

Spike Assembly........................................................33

Upper Module Assembly ............................................33

Alignment Block Installation ......................................35

Section 3.2 – Placement of the Upper Module ................35

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MAXX SERIES 2 OWNER’ S M ANUAL

Section 4 – Group Delay ..............................................................39

Section 4.1– Geometric Time Domain Alignment..............41

Pulse Alignment ......................................................41

Room Setup ............................................................41

Alignment Procedure ................................................42

Section 5 – Finishing Up ..............................................................47

Section 5.1 – Anchoring Upper Module to Fascia ..........49

Section 5.2 – Wiring Attachments ..................................50

Section 5.3 – Spike Installation ......................................51

Materials Required....................................................51

Section 5.4 – Leveling the MAXX ....................................52

Section 5.5 – Installing the Painted Hole Covers ............52

Section 6 – Care of the MAXX ......................................................55

Section 6.1 – Painted Finish ..........................................57

Section 6.2 – Break-in Period ........................................58

Section 6.3 – Enclosure Construction ............................58

Material ................................................................59

Adhesive ................................................................59

Conclusion ..............................................................60

Section 7 – Troubleshooting..........................................................63

Section 8 – Specifications ............................................................69

Section 9 – Alignment Table

..........................................................73

Section 10 – Warranty Information ................................................77

4

Table of Graphics

Figure 1 - Common Room Reflection Problems ..............................15

Figure 2 - Possible Placement within Various Room Shapes............18

Figure 4 - Upper Module ................................................................26

Figure 3 - Woofer Module ..............................................................26

Figure 5 - Woofer Paw Assembly ....................................................33

Figure 6 - Installing spikes into the Upper Module ........................34

Figure 7 - Installation of the Alignment Block ................................34

Figure 8 - Installation of the Upper Module ....................................35

Figure 9 - Place the Rear Spike on a Step of the Alignment Block 36

Figure 10 - Rotation of Upper Module ............................................

42

Figure 11 - Listening Distance and Bar Height................................43

Figure 12 - Alignment Block Step Configuration ............................44

Figure 13 - Alignment Assembly with Standard Spike......................44

Figure 14 - Alignment Assembly with Two Inch Spike......................45

Figure 15 - Securing the Upper Module ........................................49

Figure 16 - Attaching Upper Wires ................................................50

Figure 17 - Installing the Spikes ....................................................51

Figure 19 - Fascia Holes................................................................53

Figure 18 - Fascia Hole Cover........................................................53

5

Section 1 – In Your Room

MAXX SERIES 2 OWNER’ S M ANUAL

8

S ECTION 1 - IN YOUR R OOM

Section 1.1 – Room Acoustics

You are surely excited about setting up your MAXX® loudspeakers and doing

some listening, but before you begin we would like to discuss some of the important room

acoustical information that will help you set up your loudspeakers properly. Please read this

section before you uncrate your MAXXs.

Final Listening Room Setup (Voicing)

The MAXX® is unmatched in its ability to reproduce the musical event. It is truly

state of the art. However, room acoustics and boundary interactions affect the sound of a

loudspeaker to such a large degree that poor setup can seriously degrade your enjoyment of

even the finest loudspeaker.

Therefore, we offer the following section, which will present some guidelines on room

acoustics and their interactions with loudspeakers. While we will also outline some detailed

suggestions on the setup of the MAXX, we strongly suggest that you have your local Wilson

Audio dealer perform the final speaker “voicing” with you. Wilson dealers are specially

trained in setting up Wilson loudspeakers and will ensure that you realize the full value of

your purchase.

Zone of Neutrality

The “Zone of Neutrality” is an area in your room where the speakers will sound most

natural. This location is where the speakers interact the least with adjacent room bound-

aries. It is important to have a clear working space while determining the Zone of

Neutrality.

The following is a simple method to locate the Zone of Neutrality within your listen-

ing environment:

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MAXX SERIES 2 OWNER’ S M ANUAL

1. Stand against the wall BEHIND the location where you intend to position your

MAXXs. Speaking in a moderately loud voice and at a constant volume, project

your voice out into the room. Your voice will have an overly heavy, “chesty” quali-

ty because of your proximity to the rear wall.

2. While speaking, slowly move out into the room, progressing in a direction parallel

to the sidewall. It is helpful to have another listener seated in the listening posi-

tion to assist you during this process. Listen to how your voice “frees up” from the

added bass energy imparted by the rear wall boundary. Also notice that your voice

is quite spatially diffuse (to your assistant, your voice will sound spatially large and

difficult to localize) as you begin to ease away from the rear wall.

3. At some point during your progression forward into the room, you will observe a

sonic transition in your voice; it will sound more tonally correct and less spatially

diffuse (your assistant can now precisely localize the exact origin of your voice).

When you hear this transition, you have entered the inner edge of the Zone of

Neutrality. Place a piece of tape on the floor to mark this location. Although it

will vary from room to room, the zone in most rooms begins between two and a

half to three feet from the rear wall.

4. Continue to walk slowly away from the rear wall. After some distance, usually one

to two feet past the first piece of tape, you will begin to hear your voice lose focus

and appear to reflect (echo) in front of you. This is caused by the return of the

room’s boundary contribution; your voice is now interacting with the opposite

wall. At the point where you begin to hear the reflected sound of your voice, you

have reached the inner edge of the Zone of Neutrality. Place a piece of tape on the

floor and mark this location. The distance between the “inner” and “outer” edge

tape marks is usually between eight inches (for small, interactive rooms) and three

feet (for large, more neutral rooms).

5. Now position yourself against the side wall perpendicular to the intended speaker

location. Stand between the two tape marks. Using the same procedure as above,

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S ECTION 1 - IN YOUR R OOM

begin moving into the room toward the opposite sidewall, progressing between the

two pieces of tape. As above, listen for the point in the room where your voice

transitions from bass-heavy and diffuse to neutral. Mark this point with tape.

Continue your progression until there is an obvious interaction with the opposite

wall in front of you and mark this point with tape. The four pieces of tape now

form a rectangle that establishes the Zone of Neutrality for the loudspeaker located

on that side of the room. Using the four marks as your guide, tape an outline to

define the boundaries of the rectangle.

6. Repeat this process for each speaker location individually. These are your Zones of

Neutrality, one for each channel.

Theoretically, the Zone of Neutrality for any room runs like a path, parallel to the

walls all around the room. Adjacent to very large windows and open doors, the outer edge of

the Zone of Neutrality moves closer to the wall and becomes wider. If you were to extend

the inner and outer boundaries of the Zone for the sidewalls and the front wall (behind the

speakers), they would intersect. After you complete this procedure for the other loudspeak-

er, you will now have two rectangles, one on the floor on either side of the room.

Section 1.2 – Room Reflections

Slap Echo

Probably the most obnoxious form of reflection is called “slap echo.” With slap-echo,

primarily midrange and high frequency sounds reflect off of two parallel hard surfaces. The

sound literally reverberates back and forth until it is finally dissipated over time. You can

test for slap echo in any room by clapping your hands sharply in the middle of the room and

listening for the characteristic sound of the echo in the midrange. Slap echo destroys the

sound quality of a stereo system in two ways:

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MAXX SERIES 2 OWNER’ S M ANUAL

• It adds harshness to the upper midrange and treble by storing time-domain

smearing energy.

• It destroys the delicate phase relationships, which help to establish an accurate

sound stage.

Slap echo is a common acoustical problem in the typical domestic listening room

because most of these rooms have walls with a hard, reflective nature, only occasionally

interrupted by curtains, wall art, or drapes. The best (but least practical) solution to elimi-

nate slap echo is nonparallel walls. This is because, rather than support slap-echo, nonparal-

lel walls allow the sound to diffuse. This approach can be accounted for during the con-

struction process. For existing rooms, slap echo can also be controlled entirely by the appli-

cation of absorptive materials to the hard surfaces. These are absorptive materials that can

be used to ameliorate slap echo:

• Sonex®

• Airduct board

• Cork panels

• Large ceiling to floor drapes

• Carpeting to wall surfaces

In many domestic listening environments, heavy stuffed furnishings reduce slap echo

somewhat. Unfortunately, their effectiveness is not predictable. Diffusers are sometimes

also used to very good subjective effect, particularly in quite large rooms. Sound absorbent

materials such as described above will alter the tonal characteristic of the room by making it

sound “deader,” less “bright and alive,” and “quieter.” Soundtrack effects will be more local-

ized. However, over-damping the room can render reproduced sound that is lacking in

12

S ECTION 1 - IN YOUR R OOM

musical involvement and “aliveness.”

Diffusers, on the other hand, do not affect the tonal balance characteristic of the room

as much. Placed properly, diffusers create a smoother and more open sound. Some dif-

fusers, due to their construction, create narrow midrange peaks and suck-out the warmth

region. Do not use diffusers on the wall behind the speakers or on the sidewalls directly

beside the speakers. It is our experience that all of these room treatment devices should be

used judiciously.

Standing Waves

Another type of reflection phenomenon is “standing waves.” Standing waves cause the

unnatural boosting or accentuation of certain frequencies, typically in the bass, to be found

at certain discreet locations in the room. These locations differ according to room dimen-

sion and size. A room generating severe standing waves creates difficulty in setup. In these

rooms, the speaker will sound radically different as it is moved around. The effects of stand-

ing waves on a loudspeaker’s performance are primarily in the areas listed.

• Tonal balance

• Resolution of low-level detail

• Soundstaging

Standing waves are more difficult to correct than slap echo because they tend to

occur at a lower frequency. Absorbent materials, such as Sonex, are ineffective at control-

ling reflections in the bass region. Moving speakers about slightly in the room is, for most

people, their only control over standing waves. Sometimes a change of placement of as little

as two or three inches can dramatically alter the tonal balance of a small system.

Fortunately, minor low frequency standing waves are well controlled by positioning

ASC tube traps in the corners of the room. Very serious low frequency accentuation usually

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MAXX SERIES 2 OWNER’ S M ANUAL

requires a custom-designed bass trap system.

Low frequency standing waves can be particularly troublesome in rooms constructed

of concrete or brick. These materials trap the bass in the room unless it is allowed to leak

out of the room through windows and doors.

In general, placement of the speaker in a corner will excite the maximal number of

standing waves in a room and is to be avoided for most direct radiator, full-range loudspeak-

er systems. Some benefit is achieved by placing the stereo pair of loudspeakers slightly

asymmetrically in the listening room. This is so the standing waves caused by the distance

between one speaker and its adjacent walls and floors are not the same as the standing wave

frequencies excited by the dimensions in the other channel.

Comb Filter Effect

The comb filter effect is a special type of standing wave noticeable primarily at higher

frequencies and shorter wavelengths.

Acoustical comb filtering occurs when sound from a single source, such as a loud-

speaker, is directed toward a microphone or listener from a distance. The first sound to

reach the microphone is the direct sound, followed by a delayed, reflected sound. At certain

frequencies, cancellation occurs because the reflected sound lags in phase relative to the

direct sound. This cancellation is most apparent where the two frequencies are 180 degrees

out of phase. Further, there is augmentation at other frequencies where the direct and the

reflected sounds arrive in phase. Because it is a function of wavelength, the comb filter

effect will notch out portions of the audio spectrum at regular, octave-spaced intervals.

Subjectively, comb filter effect evidences itself as follows:

• Added roughness to the sound

• Reduction of harmonic richness

14

Section 1.3 – Resonances

Resonance in listening rooms is generally caused by two sources:

• Structures within the listening room.

• The volume of air itself within the listening room.

S ECTION 1 - IN YOUR R OOM

OOM

F IGURE 1 - COMMON

R

Structural Resonance

Structural resonances are familiar to most people as buzzes and rattles, but this type

of resonance usually only occurs at extremely high volume levels and is usually masked by

the music. In many wood frame rooms the most common type of structural resonance prob-

lem is “booming” of walls and floors. You can test for these very easily by tapping the wall

with the palm of your hand or stomping on the floor. Most rooms exhibit mid-bass “boom”

REFLECTION

PROBLEMS

15

MAXX SERIES 2 OWNER’ S M ANUAL

when struck. The loudspeaker playing in the room also excites these resonances. To give

you an idea of what the perfect wall would sound like, imagine rapping your hand against the

side of a mountain. Structural wall resonances generally occur in the low to mid-bass fre-

quencies and add a false fullness to the tonal balance. They, too, are more prominent at

louder levels, but their contribution to the sound of the speaker is more progressive.

Rattling windows, picture frames, lampshades, etc., can generally be silenced with small

pieces of caulk or with blocks of felt. However, short of actually adding additional layers of

sheet rock to flimsy walls, there is little that can be done to eliminate wall resonances.

Air Volume Resonance

The volume of air in a room will also resonate at a frequency determined by the size

of that room. Larger rooms will resonate at a lower frequency than will smaller rooms. Air

volume resonances, wall panel resonances, and low frequency standing waves combine to

form a low frequency coloration that exhibits itself when music plays in this frequency

region. At its worst, it is a grossly exaggerated fullness, which tends to obscure detail and

distort the natural tonal balance of the speaker system.

Occasionally, however, there is just enough resonance to give a little added warmth to

the sound – an addition some listeners prefer. Tube traps manufactured by the ASC

Corporation are effective in reducing some of this low frequency room coloration. Custom

designed bass traps, such as perforated Helmholtz resonators, provide the greatest degree of

low frequency control.

Section 1.4 – Your Room

Room Shapes

Standing waves are pressure waves propagated by the interaction of sound and oppos-

ing parallel walls. This interaction creates patterns of low and high acoustical pressure

16

S ECTION 1 - IN YOUR R OOM

zones that accentuate and attenuate particular frequencies. Those frequencies are depend-

ent on room size and dimension.

There are three basic shapes for most rooms: square, rectangular, and L-shaped (see

Figure 2).

A perfectly square room is the most difficult room in which to set up speakers. By

virtue of its shape, a square room is the perfect medium for building and sustaining standing

waves. These rooms heavily influence the music played by loudspeakers, greatly diminishing

the listening experience.

Long, narrow, rectangular rooms also pose their own special acoustical problems for

speaker setup. They have the ability to create several standing wave nodes, which will have

different standing wave frequency exaggerations depending on where you are sitting.

Additionally, these long rooms are often quite lean in the bass near the center of the room.

Rectangular rooms are still preferred to square rooms because, by having two sets of dissimi-

lar length walls, standing waves are not as strongly reinforced and will dissipate more quick-

ly than in a square room. In these rooms, the preferred speaker position for spatial place-

ment and midrange resolution would be on the longer walls. Bass response would be rein-

forced by speaker placement on the short walls.

In many cases, L-shaped rooms offer the best environment for speaker setup. Ideally,

speakers should be set up along the primary (longest) leg of the room. They should fire from

the end of the leg (short wall) toward the L, or they should be along the longest wall. In this

way, both speakers are firing the same distance to the back wall. The asymmetry of the walls

in L-shaped rooms resists the buildup of standing waves (see Figure 2).

MAXX In A Dedicated Home Theater

Home theaters can be organized many different ways. Some use rows of couches.

Others use rows of multiple chairs.

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MAXX SERIES 2 OWNER’ S M ANUAL

F IGURE 2 - POSSIBLE PLACEMENT WITHIN VARIOUS ROOM

SHAPES

18

S ECTION 1 - IN YOUR R OOM

In addition to watching movies, most users want to listen to two-channel music at the

highest quality possible. It is desirable, therefore, to choose a single optimum seating posi-

tion in a home theater and build the rest of the seating positions around this position.

If your optimum position is located on a couch, you should center the loudspeakers on

the center position of the couch.

If the seating area consists of multiple rows of chairs, the second row should be opti-

mized for the best sound quality. Odd numbers of chairs arranged in rows work best as this

will allow a single chair to be positioned in the center. This approach will also provide the

best overall sound for the greatest number of seats.

Speaker Placement Versus Listening Position

The location of your listening position is as important as the careful setup of

your MAXX speakers. The listening position should ideally be no more than 1.1 to 1.25

times the distance between the tweeters on each speaker. Therefore, in a long, rectangular

room of 12’ x 18’, if the speaker tweeters are going to be 9’ apart, you should be sitting 9’11’’

to 11’3’’ from the speaker. This would be more than halfway down the long axis of the room.

Many people place the speakers on one end and sit at the other end of the room. This

approach will not yield the finest sound. Carefully consider your listening position. Our

experience has shown that any listening position that places your head closer than 14” from

a room boundary will diminish the sonic results of your listening.

Decide where you want your favorite listening position to be. Please remember that

your MAXXs will fill almost any room with the most beautiful sound available. Because the

group delay is adjustable on the MAXX, if you take care in placing your new speakers, you

will optimize the MAXX’s performance in your room.

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MAXX SERIES 2 OWNER’ S M ANUAL

Speaker Orientation

Speaker placement and orientation are two of the most important considerations in

obtaining superior sound. The first thing you need to do is eliminate the sidewalls as a sonic

influence in your system. Speakers placed too close to the sidewalls will suffer from a strong

primary reflection. This can cause out-of-phase cancellations, or comb filtering, which will

cancel some frequencies and change the tonal balance of the music. A good place to start is

with the speakers about 18” from each wall and, if you need to move them relative to the

side wall, move them away from the wall, not closer.

A very important aspect of speaker placement is how far from the back wall to place

the speakers. The closer a loudspeaker is to the back wall, the more pronounced the low

bass energy and centering of the image will be. However, this comes at a definite reduction

in stage size and bloom as well as a deterioration of upper bass quality. You must find the

proper balance of these two factors, but remember, if you are partial to bass response or air

and bloom, do not overcompensate your adjustments to maximize these effects. Overcom-

pensated systems are sometimes pleasing in the short-term, but long-term satisfaction is

always achieved through proper balance.

The MAXX is designed for maximum phase coherence and pulse replication accuracy

when each speaker is aimed directly at the listener or microphone. Thus, your MAXX

should be “toed in.” In other words, the listener, when seated in the listening position look-

ing forward with his/her head in a rested position, should just barely see the surface of the

inner side of each MAXX. Toeing in the speakers provides meaningful improvements in res-

olution of low-level detail in the midrange as well as appreciable improvements in sound

staging performance.

Summary

In summary, for optimal tonal balance accuracy, resolution of low level detail, and

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S ECTION 1 - IN YOUR R OOM

soundstaging performance, the MAXX should be positioned as outlined in this section.

Ideally, the speakers should not be positioned too far from the listener if maximum resolu-

tion of low-level detail is required. If possible, the speakers should be positioned out into

the room, slightly asymmetrically vis a vis the side and rear walls. The speakers should be

“toed in” toward the listener, preferably so that the listener, at his seated position, can barely

see the surface of the inner side of the MAXX as he/she faces the speaker. It is recommend-

ed that a distance of two to three feet, and possibly more, be maintained between the MAXX

and the rear walls and that a distance of at least two feet be maintained between the front

panel of the MAXX and reflective side walls. Depending on the room, judicious use of sound

absorbent materials will reduce the space requirement.

By following the guidelines in this manual, your new MAXX loudspeakers can provide

you with a lifetime of pure music reproduction.

21

Section 2 – Initial Preparation

MAXX SERIES 2 OWNER’ S M ANUAL

24

S ECTION 2 - INITIAL P REPARATION

Note: You will have two Bass Modules as well as two Upper Modules to unpack. The
two modules will need to be separated into right and left channels. Clear out two
spaces, one for your left and one for your right channels. Place the ODD numbered
modules in the LEFT channel section and the EVEN in the RIGHT channel section.

Section 2.1 – Uncrating the MAXX

Initial Check

The MAXX is shipped in three wooden crates. Upon receiving these crates, please

check their condition. If any of the crates are damaged, please report it to the shipping com-

pany immediately for insurance verification.

Tools Required:

• Metal shears

• Variable speed, reversible electric drill

• Phillips head drive bit

Uncrating the Woofer Modules

A minimum of two strong adults is required to set up the system. Locate the two

largest crates labeled “Woofer Modules.” These contain the woofer enclosures and are the

first components of the system to unpack (see Figure 3).

Note: These two woofer enclosures are very heavy and care should be taken to prevent
injury.

To uncrate the woofer:

1. Open the top of each crate and determine the side where the casters are connected

to the bottom of the woofer module.

2. Remove the packing material from between the casters and set the crate up so that

25

MAXX SERIES 2 OWNER’ S M ANUAL

the casters on the woofer are toward the floor.

3. While one person holds the crate, the other person should roll the woofer enclo-

sure out of the crate. Be very careful

not to scratch the module

during this process.

4. Finally, move the woofer

cabinets over to the “Zone

of Neutrality” as deter-

mined by the Wilson Audio

setup procedure. If you

have not yet performed this

room analysis, please refer

to Section 1.0 of this manu-

al.

Reminder: Place the odd serial
numbered woofer on the LEFT and
the even numbered module on the
RIGHT.

5. Remove the empty woofer

crates from the room.

Uncrating the Upper Array Modules

1. Locate the crate labeled “Upper Modules.” Both

Upper Modules are packed in this single crate.

Remove the left and right upper modules from the

F IGURE 3 - WOOFER M ODULE

crate (see Figure 4). It is very important to ensure

that each of the modules are matched to correspon-

ding Woofer Module by serial number. The serial

tags are located on the rear of each. Be very careful

26

F IGURE 4 - UPPER M ODULE

in unpacking the modules to avoid chipping the finish.

2. Stage these items away from traffic flow.

3. Remove the empty crates from the room.

Section 2.2 – Crate Content Checklist

Now that you have everything unpacked, you can inventory your items.

1 - Owner’s manual

1 - Warranty registration

S ECTION 2 - INITIAL P REPARATION

2 - Upper mid grills

2 - Lower mid grills

2 - Bass module grills

2 -Bass Modules (left & right channel)

2 - Upper Modules (left & right channel)

8 - Spikes, with nuts

8 - Woofer Paws

8 - Brass spike pads

4 - Upper Module “A” alignment spikes

2 - Upper Module rear alignment spikes

2 - Alignment Blocks (installed)

27

MAXX SERIES 2 OWNER’ S M ANUAL

2 - 1/2” Alignment Block Allen bolt (installed)

1 - Caster wrench

8 - 3/8”-16 x 1 1/2” setscrews

12 - Nylon-tipped setscrews (installed in fascia)

1 - 9/16” Combo wrench

1 - 3/16” Long-arm Allen wrench

1 - 5/32” Allen wrench

1 - 3/32” Allen wrench

1 - 1/8” Allen wrench

1 - 3/8” Allen wrench

1 - 1/2” Binding post wrench

2 - Polishing cloths

16 - Painted hole caps

2 - 5.8 ohm resistors (high-current bundle)

2 - 4.2 ohm resistors

2 - 21.2 ohm resistors (installed - domestic version only)

2 - 13.5 ohm resistor (installed - international “E” version only)

Note: After set up of the system, keep the shipping crates in case of future shipping
needs.

28

S ECTION 2 - INITIAL P REPARATION

29

Section 3 – Assembling Your MAXX

MAXX SERIES 2 OWNER’ S M ANUAL

32

Section 3.1 – Initial Assembly

Spike Assembly

• Locate the spike assembly. On the spike, move the nut to about two threads

from the point. This will allow for greater movement when leveling the loud-

speaker system.

• Screw the spikes into the

S ECTION 3 - A SSEMBLING YOUR MAXX

diode until the nut is against

the diode. Be careful that

the nut does not turn while

inserting and threading

spikes into the diode.

Note: Do not tighten these assembled
spikes. You will need to unscrew them
when you level the MAXXs.

• Place the setscrew into the

other end of the diode with

the Allen head toward the

spike. This will ensure that

if for any reason you have to remove your MAXX spikes, you will be able to

withdraw the setscrew safely using the supplied Allen wrench. Screw the

S ETSCREW

D IODE

S PIKE AND

NUT

F IGURE 5 - WOOFER P AW ASSEMBLY

setscrew into the diode until it meets the spike (see Figure 5).

• Place the assemblies out of the traffic pattern until they are needed during the

installation.

Upper Module Assembly

The upper module requires only the installation of the front “A” spikes (see Figure 6

on page 34). The spikes screw into the bottom of the upper module as shown in Figure 6

33

MAXX SERIES 2 OWNER’ S M ANUAL

below. The spikes

should be screwed in all

the way, until they are

hand tight. Do not over

tighten spikes. This fig-

ure also shows the 2”

alignment spike installed

in the rear alignment

plate. Do not install the

2” alignment spike at

this time.

R EAR
A LIGNMENT
B LOCK

ONT

F R
S PIKES

F IGURE 6 - INSTALLING SPIKES INTO THE U PPER M ODULE

“A”

W OOFER
M ODULE

R EAR
A L

IGNMENT

S PIKE

H EX BOLT

LOCKS

A LIGNMENT
B LOCK

R EAR
A LIGNMENT
P LATE

F IGURE 7 - INSTALLATION OF THE A LIGNMENT B LOCK

34

A LIGNMENT
T RACK

S ECTION 3 - A SSEMBLING YOUR MAXX

Alignment Block Installation

The alignment block is used to set the final position of the upper module. The MAXX

is shipped with the alignment block attached to the woofer enclosure. Ensure the block is

mounted as follows:

• Place the alignment block into the channel of the alignment plate (See Figure

7).

• Position the hole at

the back of the

alignment block

over the threaded

alignment nut.

U PPER
M ODULE

• Loosely tighten the

Hex bolt.

Section 3.2 – Placement
of the Upper Module

The next step in the instal-

D O NOT REMOVE

THE PROTECTIVE
PAD UNTIL THE

U PPER M ODULE

IS IN PLACE.

F IGURE 8 - INSTALLATION OF THE U PPER
M ODULE

35

MAXX SERIES 2 OWNER’ S M ANUAL

lation is to place the upper module onto the woofer cabinet.

Note: Placement of the upper module requires two people.

1. Loosen the large anchor bolt located on the Alignment Assembly so that it slides

freely.

Note: A pad has been installed over the front bevel, above the woofers, to protect this
area when installing the Upper Module. Do not remove this pad until the Upper
Module is in place (See Figure 8).

2. With one person holding the front of the Upper Module, the other the rear, care-

fully slide the Upper Module between the fascias from the front of MAXX.

R EST THE BACK

END OF THE

U PPER M ODULE

ON
STEPS

A LIGNMENT
B LOCK

F IGURE 9 - PLACE THE REAR SPIKE ON A STEP OF THE A LIGNMENT B LOCK

ONE

OF

OF THE

THE

36

S ECTION 3 - A SSEMBLING YOUR MAXX

3. Set the front of the module down so that the front spikes are resting within the tri-

angle indents on the front alignemnt plate.

4. Set the back of the Upper Module down, placing the Standard Spike on one of the

steps in the Alignment Block. (See Figure 9.)

5. Carefully nudge the Upper Module toward the front of the MAXX, making sure the

front two spikes are resting in the front of its captive hole. Make sure the module

is also centered horizontally between the fascia blades.

Note: When installing the Upper Module, take care to avoid contact with the painted
surface on the woofer cabinet.

37

Section 4 – Group Delay

MAXX SERIES 2 OWNER’ S M ANUAL

40

S ECTION 4 - GROUP D ELAY

In order to realize the capabilities of the MAXX®, we strongly recommend that you have
it installed by a trained Wilson Audio installer. Your dealer will have a person trained
in the art of the MAXX installation. If you choose to do this installation yourself, here
are some guidelines to assist you. These guidelines come from many years of experi­ence and should be followed closely.

Section 4.1– Geometric Time Domain Alignment

First, place the woofer modules in the zone of neutrality as determined by the proce-

dure outlined in Section 1.0. Final setup and tuning will follow the assembly of your

MAXXs.

Materials Required:

• Tape measure

• Known listening position (see Section 1.4)

• MAXX Group Delay Alignment Table from Section 9

Pulse Alignment

Group delay alignment accuracy of the MAXX has been established and verified by

Wilson Audio. The table used in this section is a result of this testing.

Room Setup

The MAXX system allows for different listening distances (away from the speakers)

and listening ear heights (measured distances from the floor to your ear). The phase delay

correction in MAXX is achieved through the rotation of the upper module (see Figure 10).

The rotation is accomplished by placing the upper module on a given alignment step. The

higher the step, the greater the rotation. This adjustment, unique to Wilson loudspeakers,

ensures that the time domain properties of the MAXX are correct for your installation. For

each distance/ear height combination there is a unique alignment geometry.

41

MAXX SERIES 2 OWNER’ S M ANUAL

To make correct in-home set up of the MAXX possible without test equipment,

Wilson Audio has measured the correct

geometric time domain alignment for differ-

ent distance/ear height combinations. This

information is provided in the Alignment

Tables in Section 9. By measuring the ear

height and the distance from the speaker to

the listening position, you will be able to

align the system for your listening position.

Alignment Procedure

Each upper modules’ rear spike rests

on a specific step in the Alignment Block

that determines its group delay position

within the modular array. To determine the

amount of module rotation needed, find the

desired ear height and listening distance on

the Alignment Table (found in Section 9)

and read from it the step required. A num-

ber of one thru 15 requires the use of the

standard alignment spike (see Figure 13). A

number preceded by an “S” (S+1, S+2, etc)

requires the use of the longer, 2-inch spike

(see Figure 14). Figure 12 shows the loca-

tion of the numbers on the Alignment

Block. By counting from the bottom step starting at one and counting upward, you may

42

F IGURE 10 - RO

TATION OF

U PPER M ODULE

S ECTION 4 - GROUP D ELAY

determine the location of the rear alignment spike referred to in the Group Delay Table.

The Group Delay Table contains the information for the rotation of the module within the

array. As mentioned, the alignment height is set by the Alignment Block. Determine the

alignment of the upper module as follows:

1. Repeat each step of this procedure on the left and right channels simultaneously.

2. Remove the Group Delay Table from Section 9 in this booklet and place it close by

for easy reference.

3. Make sure that you are in your intended listening position.

4. While sitting, have someone measure your ear height from the floor directly below

your ear. You should be relaxed in your chair, as you would be when listening to

music (see Figure 11).

5. Now measure the distance (on the floor) from the point on the floor below your ear

to the base of the loudspeaker, as shown in Figure 11.

M EASURE EAR

HEIGHT FROM
THE FLOOR

F IGURE 11 - LISTENING DISTANCE AND DAR HEIGHT

L ISTENING D ISTANCE

43

MAXX SERIES 2 OWNER’ S M ANUAL

6. Refer to the Alignment Table (see

Section 9) and locate the correspon-

ding ear height. This will indicate the

location of the rear alignment spike on

the Alignment Block. The standard

spike is installed at the factory and

requires no installation - do not

remove it. Choose the proper spike

(standard or 2 inch). If the 2-inch

spike is required for your setup, screw

it into the threaded hole on the center

A LIGNMENT
S TEP FIFTEEN

A L

IGNMENT

S TEP ONE

F IGURE 12 - ALIGNMENT B LOCK STEP

C

ONFIGURATION

F IGURE 13 - ALIGNMENT ASSEMBLY WITH STANDARD SPIKE

44

S ECTION 4 - GROUP D ELAY

of the standard spike until it is flush with the base of the standard spike.

7. Place the spike on the step indicated from the table in Section 9 (See Figures 12,

13, and 14

).

Note: The short spikes (labeled A) are always used at the front of the upper module.

S TANDARD
A LIGNMENT
S PIKE

A LIGNMENT
B LOCK

E XTENSION
S PIKE

F IGURE 14 - ALIGNMENT ASSEMBLY WITH TWO INCH S PIKE

L OCK D OWN
H EX B OLT

45

Section 5 – Finishing Up

MAXX SERIES 2 OWNER’ S M ANUAL

48

S ECTION 5 - FINISHING U P

Section 5.1 – Anchoring Upper Module to Fascia

The Upper Module is anchored to the Woofer cabinet using 1” nylon-tipped

setscrews installed in MAXX fascia before shipment. To secure the Upper Module within

the fascia :

1. Visually position the upper module so it is evenly spaced between the left and right

fascia (See Figure 15).

2. Lightly tighten down each of the nylon-tipped setscrews.

3. Check that the spacing from each fascia has maintained equal distance and adjust if

needed.

N YLON- TIPPED

T SECURES

B OL
U PPER H EAD
F ASCIA

F IGURE 15 - SECURING THE U PPER M ODULE

IN

49

MAXX SERIES 2 OWNER’ S M ANUAL

4. Re-tighten each of the nylon-tipped setscrews; the screw should be snug but not

over tightened. Light tightening by hand is all that is needed. Electric screw

drivers should not be used.

Section 5.2 – Wiring Attachments

Only two connections need to be made to wire MAXX: connecting the wires from the

amplifier and connecting the twisted wire found at the top of the woofer cabinet to the

Upper Module. Use the following process:

• Looking from the back, connect the left wire exiting the woofer cabinet to the

left terminal pair connection labeled Mid-Frequency. The red wire connects to

-

M IDRANGE
C ONNECTION

F IGURE 16 - ATTACHING UPPER WIRES

H IGH
F REQUENCY
C ONNECTION

50

S ECTION 5 - FINISHING U P

the red terminal and the black wire to the black terminal.

• Connect the wire exiting the right side of the woofer cabinet to the right side

terminal pair labeled High-Frequency (see Figure 16).

• Attach the main input from the amplifier to the Main Input terminals located

on the bottom module in the rear.

Section 5.3 – Spike Installation

Note: This is a 2-person job. Do not attempt this with only one person. The MAXX
weight is over 400-lbs. and may cause injury if tipped over.

Materials Required

• 8 sets of spikes

• Caster wrench

• 9/16” combination wrench

Installation Procedure:

• Have one person tilt the MAXX

just enough to remove the caster.

• Use the caster wrench to loosen

the casters. Remove the casters

and set them aside.

• Insert the finished spike assembly.

Hand-tighten only!

R EMO
C ASTER

F IGURE 17 - INST

VE

ALLING

THE

I NSTALL
S PIKE

SPIKES

Note: Be very careful NOT TO CROSS THREAD the spikes. The base of the MAXX is
made of “X” material and is prone to cross threading (see Figure 17).

51

MAXX SERIES 2 OWNER’ S M ANUAL

• Repeat the previous process of the caster removal/spike insertion on the oppo-

site side of the enclosure. Then continue the process on the other channels.

Note: The MAXX will be off-balance at this point, and you should be certain that they
don’t tip all the way over. The MAXX is inherently stable; nonetheless, EXERCISE
CAUTION.

Section 5.4 – Leveling the MAXX

• Place a level on the left to right oriented axis in the flat area atop the woofer

behind the Upper Module. If it is level, move to the next step.

• If the bubble shows that the speaker is leaning toward the center of the room,

you will have to lengthen one of the inside spikes down toward the floor. If the

bubble is leaning toward the outside of the room, you will have to lengthen one

of the outside spikes down toward the floor.

• You may rotate the spike tips in place by using a vice-grip or toothed pliers.

• To find out which spike to lower, grasp the MAXX channel and rock it back and

forth. This will identify the spike that is out of level from the other three.

• Place a level on the front to back oriented axis. If it is level, then your MAXXs

are level. If the bubble shows that the speaker is leaning toward the front of the

room, you will have to lengthen the front spikes down toward the floor. If the

bubble shows that the speaker is leaning toward the back of the room (behind

the loudspeakers), you will have to lengthen the rear spikes down toward the

floor.

Section 5.5 – Installing the Painted Hole Covers

Wilson has provided painted hole covers that are inserted in the fascia blade. There

are three covers for each fascia side. The hole covers are installed as follows:

• One at a time, carefully remove the hole covers from the shipping board.

52

S ECTION 5 - FINISHING U P

• Gently press the cover into the hole, taking care

to not mar the paint on the fascia or the hole

cover itself.

• If the cover does not sit flush, remove it from

the hole and gently bend the prongs on the rear

of the button inward.

F IGURE 18 - FASCIA HOLE

• Repeat for the rest of the holes.

COVER

Note: When removing the hole covers from the fascia, never pry them with a metal
screwdriver or other metal tools as this will damage the paint. To gently remove the
cover, use a plastic screwdriver, first covering the tip with cloth.

ALL

I NST
H OLE

VERS

C O

F IGURE 19 - FASCIA HOLES

53

Section 6 – Care of the MAXX

MAXX SERIES 2 OWNER’ S M ANUAL

56

S ECTION 6 - CARE OF THE MAXX

Section 6.1 – Painted Finish

Your MAXX loudspeakers are hand painted with WilsonGloss™ paint and hand pol-

ished to a high luster. While the finish seems quite dry to the touch, final curing and com-

plete hardening takes place over

a period of several weeks. To

protect the finish of the MAXX

during final manufacture, ship-

ment, and setup in your listening

room, we have applied a remov-

able layer of protective film over

the finish. We recommend that

this film be left in place until the

speakers are in their final loca-

tion in your listening room.

Once you have determined their

final position, remove the film by

peeling it off. Do not leave this

film on indefinitely as it may

leave impressions on the paint.

It is important that the delicate paint finish of the MAXX be dusted carefully with the

dust cloth, which has been provided. We recommend that the following procedure be

observed when dusting the speakers:

• Blow off all loose dust.

• Using the special dust cloth as a brush, gently whisk off any remaining loose

dust.

57

MAXX SERIES 2 OWNER’ S M ANUAL

• Shake out the dust cloth.

• Dust the finish, using linear motions in one direction parallel to the floor.

Avoid using circular or vertical motions.

Because the paint requires a period of several weeks to fully cure, we recommend that

no cleaning fluids, such as glass cleaners, be used during this initial period of time. When

the paint is fully cured, heavy fingerprints and other minor smudges may be removed with a

glass cleaner. Always use the dust cloth. Stronger solvents are not recommended under any

circumstances. Consult your dealer for further information if required. To maintain the

high luster of the finish, periodic polishing may be desired over the years. We recommend a

nonabrasive carnauba-based wax and a soft cloth.

Section 6.2 – Break-in Period

All audio equipment will sound its best after its components have been broken in for

some period of use. Wilson Audio breaks in all woofers and mid-range drivers for a 12-hour

period. All drivers are then tested, calibrated, and matched for their acoustical properties.

In your listening room, expect 25 to 50 percent of break-in to be complete after two hours of

playing music fairly loudly. Ninety percent of break-in is complete after 24 hours of playing.

Playing a “disc repeat” overnight can accomplish this task quickly. Wilson Audio recom-

mends chamber music for this task.

Section 6.3 – Enclosure Construction

At the core of each Wilson Audio loudspeaker design is the knowledge that to achieve

the best performance, you must start with the best materials. Here are a few of the elements

that contribute to the MAXX enclosure’s supreme performance.

58

S ECTION 6 - CARE OF THE MAXX

Material

The MAXX’s low frequency enclosure is constructed from a high-density, phenolic

resin based composite. This composite meets and exceeds the highest of ANSI test stan-

dards for its use, while offering very tight tolerances, high hardness, uniform density, and

dimensional stability. In the

construction of the MAXX,

Wilson Audio uses two types

of composites dubbed “X”

material and “M” material.

These strategic combinations

of X and M materials are used

in the two midrange modules,

resulting in the most inert

enclosures yet produced. X

material is used exclusively in

the woofer and tweeter mod-

ules.

The high hardness of

this composite not only offers

excellent acoustical proper-

ties, but it also provides an

ideal surface for painting.

Adhesive

Wilson Audio has conducted exhaustive research into the best adhesives to perma-

nently bond our speaker enclosures. This is an often-overlooked element crucial to the

59

MAXX SERIES 2 OWNER’ S M ANUAL

proper performance of a loudspeaker. Correct modulus of elasticity, coefficient of thermal

expansion, and natural frequency response are just a few of the important elements of adhe-

sives.

A highly cross-linked, thermo-set adhesive is used for the construction of the enclo-

sure. It was also chosen for its

excellent bond strength, solvent

resistance, hardness, and optimum

vibrational characteristics.

Conclusion

The combination of the best

in composite materials and adhe-

sive technology, provided to us by

the leaders in their industries,

allows us to design an enclosure

with unmatched performance.

The MAXX’s upper and lower cab-

inet modules have been designed

to eliminate vibration and cabinet

signature while maintaining an

internal acoustical integrity.

Wilson’s exhaustive research into the effects of materials, enclosure construction strategies,

and adhesives has yielded a product that maintains the strictest structural tolerances, dura-

bility, and reliability. The MAXX’s performance is repeatable and is unaffected by different

climatic conditions throughout the world. The MAXX redefines the boundaries of what is

possible in enclosure design.

60

S ECTION 6 - CARE OF THE MAXX

61

Section 7 – Troubleshooting

MAXX SERIES 2 OWNER’ S M ANUAL

64

S ECTION 7 - T ROUBLESHOOTING

One channel is not operating...

Imaging is off-center...

Check the interconnects from source.

Check the connections on the speaker cables, both

at the amplifier and speaker ends. Watch espe-

cially for connectors touching each other.

Check the Upper Range Signal Cables. You may

have forgotten to connect them, or they may have

shorted or come loose during setup.

Check your connections. A connection to one of

the modules may have come loose. When a tweet-

er or midrange driver is not working, or is out of

phase, the MAXX will not “image” properly.

Double check your connections for red-to-red and

black-to-black.

A chronic lack of bass energy...

Driver out or not playing after connec-

tions have been verified.

Play music at a low level and listen to each driver

in each channel. You may have a driver that is

not operating correctly. If you find a driver that

is silent, please go to the “Driver Out” section of

this troubleshooting guide.

Check the input cable connections on your woofer

enclosure. If one channel is out of phase (connec-

tions reversed), bass will be cancelled.

Note:

Turn off your amplifier, and unplug it from the

wall.

If you have found a driver with no output, move

to the rear of this particular loudspeaker.

Using the appropriate Allen key, open the lower

aluminum door on the back of the upper

65

MAXX SERIES 2 OWNER’ S M ANUAL

crossover cover. You will find some resistor

connections. These are labeled “Front

Tweeter Level”, “Midrange Level”, “Midrange

Phase”, and “Woofer Damping.” Replace the

resistor with the supplied matching resistor.

Tighten the new resistor in the old one’s place.

Note: Use only Wilson Audio replacement
resistors in your MAXX. These resistors
were carefully chosen for the overall sonic
and thermal performance.

Plug your amplifier into the wall and turn it

on.

Amplifier shuts off as soon as it is turned
on:

If the problem is solved:

Listen to the channel at a low level. The driver

should now be operating correctly.

Check to see if your speaker cables are proper-

ly secured. Look for frayed ends, loose con-

nections, or a conductor contacting the ampli-

fier chassis.

Turn the amplifier off and disconnect it from

the AC wall outlet. Disconnect the preamplifi-

er leads to the amplifier. Now turn on the

amplifier.

There is likely something wrong with your pre-

amplifier or interconnect. Contact your deal-

er.

If the problem persists:

66

Leave the preamp leads disconnected and con-

tinue to the next step.

S ECTION 7 - T ROUBLESHOOTING

Turn the amplifier off and disconnect it from

the AC wall outlet. Disconnect the speaker

leads at the main input to the speaker. Now

turn on the amplifier.

If the problem is solved:

If the problem persists:

If the problem is solved:

Call your Wilson Audio dealer. There may be

a problem with the crossover or the speaker’s

internal wiring.

Continue to the next step.

Turn the amplifier off and disconnect it from

the AC wall outlet. Disconnect the speaker

cable leads to the amplifier and turn the ampli-

fier on again.

You have a short in your speaker cables.

Check for frayed ends, holes (from spike feet),

or make sure that your spade lug is not touch-

ing the chassis while it is connected to the

binding post.

If the problem persists:

67

Call the dealer where you bought your amplifi-

er. You appear to have a problem with this

component.

67

Section 8 – Specifications

MAXX SERIES 2 OWNER’ S M ANUAL

70

S ECTION 8 - SPECIFICATIONS

Enclosure Type: Rear Ported Woofer

Ported Midrange

Enclosed Tweeter

Woofers: 1 - 13 inch

1 - 11 inch

Tweeter: 1 - 1 inch Inverted Titanium Dome

Midrange: 2 - 7 inch

Sensitivity: 92 dB@ 1 watt (2.83V at meter)

Nominal Impedance: 4 ohms 3 ohms minimal

Minimum Amplifier Power: 7 Watts per channel

Frequency Response +0, -3dB 20 Hz - 21 kHz (-3dB)

Overall Dimensions Height: 63 inches

Width: 17 inches

Depth: 22 inches

System Weight Per Channel: 410 lbs each

System Shipping Weight (approx.): 1,100 lbs

71

Section 9 – Alignment Table

MAXX SERIES 2 OWNER’ S M ANUAL

74

S ECTION 9 - A LIGNMENT TABLE

Measured Ear Height (distance from floor to center of ear)

36” 38” 40” 42” 44” 46” 48” 36” 38” 40” 42” 44” 46” 48”

8' 0"

8' 4"

8' 8"

9' 0"

9' 4"

9' 8"

10’ 0"

10’ 4"

11’ 8”

11' 0"

11' 4"

11’ 8"

12' 0"

S+12 S+10 S+7 S+4 S+2 14 11 16' 4" S+2 S+1 15 14 12 11 10

S+11 S+9 S+6 S+4 S+1 14 11 16' 8" S+2 S+1 15 13 12 11 10

+11 S+8 S+6 S+3 15 13 11 17' 0" S+2 S+1 14 13 12 11 10

S

S+10 S+8 S+5 S+3 15 13 11 17' 4" S+2 S+1 14 13 12 11 10

S+9 S+7 S+5 S+3 15 13 11 17' 8" S+2 S+1 14 13 12 11 10

S+9 S+7 S+5 S+2 15 13 11 18' 0" S+2 15 14 13 12 11 10

S+8 S+6 S+4 S+2 15 13 11 18' 4" S+1 15 14 13 12 11 10

S+8 S+6 S+4 S+2 15 13 11 18' 8" S+1 15 14 13 12 11 10

S+7 S+5 S+3 S+2 15 13 11 19' 0" S+1 15 14 13 12 11 9

S+7 S+5 S+3 S+1 14 12 11 19" 4" S+1 15 14 13 12 11 9

S+7 S+5 S+3 S+1 14 12 10 19' 8" S+1 15 14 13 12 11 9

S+6 S+4 S+3 S+1 14 12 10 20' 0" S+1 15 14 13 12 10 9

S+6 S+4 S+2 S+1 14 12 10 20' 4" S+1 15 14 13 11 10 9

12' 4"

12' 8"

13' 0"

13' 4"

13' 8"

14' 0"

14’ 4"

14' 8"

Listening Distance

15' 0"

15' 4"

15' 8"

16' 0"

S+5 S+4 S+2 15 14 12 10 20' 8" S+1 14 13 12 11 10 9

S+5 S+4 S+2 15 14 12 10 21' 0" 15 14 13 12 11 10 9

S+5 S+3 S+2 15 13 12 10 21' 4" 15 14 13 12 11 10 9

S+5 S+3 S+1 15 13 12 10 21' 8" 15 14 13 12 11 10 9

S+4 S+3 S+1 15 13 12 10 22' 0" 15 14 13 12 11 10 9

S+4 S+3 S+1 15 13 12 10 22' 4" 15 14 13 12 1

S+4 S+2 S+1 14 13 1

S+4 S+2 S+1 14 13 11 10 23' 0" 15 14 13 12 11 10 9

S+3 S+2 15 14 13 1

S+3 S+2 15 14 13 11 10 23' 8" 15 14 13 12 11 10 9

S+3 S+2 15 14 12 1

S+3 S+1 15 14 12 1

1

10 22' 8" 15 14 13 12 1

1

10 23' 4" 15 14 13 12 1

1

10 24' 0" 15 14 13 12 1

1

10

1

1

1

1

10 9

10 9

10 9

10 9

75

Section 10 – Warranty Information

MAXX SERIES 2 OWNER’ S M ANUAL

78

S ECTION 10 - WARRANTY I NFORMATION

Limited Warranty

Subject to the conditions set forth herein, Wilson Audio warrants its loudspeakers to

be free of manufacturing defects in material and workmanship for the Warranty Period. The

Warranty Period is a period of 90 days from the date of purchase by the original purchaser,

or if both of the following two requirements are met, the Warranty Period is a period of five

(5) years from the date of purchase by the original purchaser:

Requirement No. 1. No later than 30 days after product delivery to the cus-

tomer, the customer must have returned the Warranty Registration Form to

Wilson Audio;

Requirement No. 2. The product must have been professionally installed by

the Wilson Audio dealer that sold the product to the customer.

FAILURE TO COMPLY WITH EITHER REQUIREMENT NO. 1 OR REQUIRE-

MENT NO. 2 WILL RESULT IN THE WARRANTY PERIOD BEING LIMITED TO A

PERIOD OF 90 DAYS ONLY.

Conditions

This Limited Warranty is also subject to the following conditions and limitations.

The Limited Warranty is void and inapplicable if the product has been used or handled other

than in accordance with the instructions in the owner’s manual, or has been abused or mis-

used, damaged by accident or neglect or in being transported, or if the product has been

tampered with or service or repair of the product has been attempted or performed by any-

one other than Wilson Audio, an authorized Wilson Audio Dealer Technician or a service or

repair center authorized by Wilson Audio to service or repair the product. Contact Wilson

Audio at [phone] for information on location of Wilson Audio Dealers and author-

ized service and repair centers. Most repairs can be made in the field. In instances where

return to Wilson Audio’s factory is required, the dealer or customer must first obtain a

79

MAXX SERIES 2 OWNER’ S M ANUAL

return authorization. Purchaser must pay for shipping to Wilson Audio, and Wilson Audio

will pay for shipping of its choice to return the product to purchaser. A RETURNED PROD-

UCT MUST BE ACCOMPANIED BY A WRITTEN DESCRIPTION OF THE DEFECT.

Wilson Audio reserves the right to modify the design of any product without obligation to

purchasers of previously manufactured products and to change the prices or specifications of

any product without notice or obligation to any person.

Remedy

In the event that the product fails to meet the above Limited Warranty and the condi-

tions set forth herein have been met, the purchaser’s sole remedy under this Limited

Warranty shall be to: (1) contact an authorized Wilson Audio Dealer within the Warranty

Period for service or repair of the product without charge for parts or labor, which service or

repair, at the Dealer’s option, shall take place either at the location where the product is

installed or at the Dealer’s place of business; or (2) if purchaser has timely sought service or

repair and the product cannot be serviced or repaired by the Dealer, then purchaser may

obtain a return authorization from Wilson Audio and at purchaser’s expense return the

product to Wilson Audio where the defect will be rectified without charge for parts or labor.

Warranty Limited to Original Purchaser

This Limited Warranty is for the sole benefit of the original purchaser of the covered

product and shall not be transferred to a subsequent purchaser of the product, unless the

product is purchased by the subsequent purchaser from an authorized Wilson Audio Dealer

who has certified the product in accordance with Wilson Audio standards and requirements

and the certification has been accepted by Wilson Audio, in which event the Limited

Warranty for the product so purchased and certified shall expire at the end of the original

Warranty Period applicable to the product.

80

S ECTION 10 - WARRANTY I NFORMATION

Demonstration Equipment

Equipment, while used by an authorized dealer for demonstration purposes, is war-

ranted to be free of manufacturing defects in materials and workmanship for a period of five

(5) years from the date of shipment to the dealer. Demo equipment needing warranty serv-

ice may be repaired on-site or, if necessary, correctly packed and returned to Wilson Audio

by the dealer at dealer’s sole expense. Wilson Audio will pay return freight of its choice. A

returned product must be accompanied by a written description of the defect. Dealer owned

demonstration equipment sold at retail within two (2) years of date of shipment to the dealer

is warranted to the first retail customer to be free of manufacturing defects in materials and

workmanship for the same time periods as if the product had originally been bought for

immediate resale to the retail customer. Wilson Audio products are warranted for a period

of 90 days, unless extended to 5 years, as provided above, by return and filing of completed

Warranty Registration at Wilson Audio within 30 days after product delivery to customer

and the product was professionally installed by the Wilson Audio Dealer that sold the prod-

uct to the customer.

Miscellaneous

ALL EXPRESS AND IMPLIED WARRANTIES NOT PROVIDED FOR HEREIN ARE
HEREBY EXPRESSLY DISCLAIMED. ANY LEGALLY IMPOSED IMPLIED WAR­RANTIES RELATING

81