WaveCAST EIGHT
Multichannel Assistive Listening System WF T8
USER MANUAL
MAN 248A
WaveCAST EIGHT
Table of Contents
Safety Warnings and Instructions 4
Recycling Instructions 5
System Overview 5
Quick Setup Instructions 6
Wi-Fi Network Required 7
Router and Network Equipment Selection 7
Network and Power Connections 7
Power Supply Connection 7
Network Connection 7
System Settings 7
Network Configuration 8
Adjusting Network Settings 8
Audio Settings 8
Audio Input Source 8
Audio Input Gain 8
Audio Presets 8
Server Description 9
Channel Description 9
Restore Defaults 9
Web Control Interface 9
Login Page 9
Changing Channels 10
Main Settings Page 10
Options Page 11
Server Settings Page 12
Upload Image 13
Administration Page 13
Manual Controls and Features 14
Power Button 14
OLED Display 14
Audio Input Level Indicator 14
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WaveCAST EIGHT
Input Overload Indication 14
Multiple WaveCAST EIGHT Units 14
Main Info Screen 14
Navigating the Front Panel 14
Screen Time Out 14
Front Panel Interface 14
Main Menu 14
Restoring Defaults 15
Locking the Front Panel 15
Channel Menu 15
Audio Source Connections 16
Wiring Connections 16
Selecting an Audio Source Appropriate for Hearing Impaired Listeners 17
Connecting to other Devices 17
WaveCAST App 18
Connect to Wi-Fi Network 18
Connecting the App to the Channel 18
Listening via the App 18
Note on Wi-Fi Assist/Smart Network Switching 18
Troubleshooting 19
Ethernet Light Troubleshooting 19
Website problems 19
Audio problems 19
Reception or App diculties 19
Device is not working over the hardwired Ethernet network 20
Device is not working over Wi-Fi 21
Checking Software Versions 21
Specifications 22
2-Year Warranty 22
Regulatory Statements 23
FCC 23
IC 23
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WaveCAST EIGHT
Safety Warnings and Instructions
WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CAUTION! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
POWER CORD NOTICE FOR INTERNATIONAL OPERATION - Please call Williams AV Customer Service at +1-952-943-2252 to
order the appropriate power cord for the country of use.
Important Safety Instructions:
1. Read and follow these instructions
2. Keep these instructions
3. Clean only with dry cloth.
4. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or other appliance (including amplifiers) that
produce heat.
6. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
7. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the appliance.
8. Only use attachments/accessories specified by the manufacturer.
9. Unplug this appliance during lightning storms or when unused for long periods of time.
10. Power Sources - The appliance should be connected to a power supply only of the type described in the operating
instructions or as marked on the appliance.
11. Object and Liquid Entry - Care should be taken so that objects do not fall and liquids are not spilled into the enclosure
through the openings. Do not use this appliance near water or expose it to liquids.
12. Servicing - The user should not attempt to service the appliance beyond that described in the operating instructions. All
other servicing should be referred to qualified service personnel.
Precautions:
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1. Power – WARNING, BEFORE TURNING ON THE POWER FOR THE FIRST TIME, READ THE FOLLOWING SECTION
CAREFULLY. The unit is designed for use only with the line cord of the region in which it will be operated.
2. Voltage Label (Rear Panel) – A label located at the rear panel power connection indicates the DC power input for the unit.
The label will read 24VDC. Note: use the Williams AV TFP 062 power supply for this unit.
3. Do Not Plug in the input, output, or Ethernet connections while the power switch is switched to the ON position.
4. Do Not Touch the WaveCAST EIGHT with wet hands. Do not handle the WaveCAST EIGHT or power cord when your hands
are wet or damp. If water or any other liquid enters the WaveCAST EIGHT cabinet, take the WaveCAST EIGHT to qualified
service personnel for inspection.
5. Place the WaveCAST EIGHT in a well ventilated location. Take special care to provide plenty of ventilation on all sides of
the WaveCAST EIGHT especially when it is placed in an audio rack. If ventilation is blocked, the WaveCAST EIGHT may
over heat and malfunction. Do not expose the WaveCAST EIGHT to direct sun light or heating units as the WaveCAST
EIGHT internal components temperature may rise and shorten the life of the components. Avoid damp and dusty places.
6. Care – From time to time you should wipe o the front and side panels and the cabinet with a soft cloth. Do not use rough
material, thinners, alcohol or other chemical solvents or cloths since this may damage the finish or remove the panel
graphics.
WaveCAST EIGHT
Recycling Instructions
Help Williams AV protect the environment! Please take the time to dispose of your equipment properly.
Product Recycling:
Please do NOT dispose of your equipment in the household trash. Please take the equipment to a electronics
recycling center for proper disposal.
Battery Recycling:
Please do NOT dispose of used batteries in the household trash. Please take the batteries to a retail or community
collection point for recycling.
System Overview
WaveCAST EIGHT is the new, multi-channel Wi-Fi assistive listening platform designed for larger assistive listening applications -providing the ability to link four WaveCAST EIGHT units for expansion up to 32 channels.
The WaveCAST EIGHT is designed for pro-audio applications where high-quality sound is required for streaming multi-channel
audio in real time to smartphones and/or tablets. It is built on a hardware-based DSP audio system architecture, allowing system
optimization to achieve the highest quality experience for the particular audio stream being delivered.
Note that these instructions only apply to the WaveCAST EIGHT and do not apply to other WaveCAST systems, including
the WaveCAST EIGHT D with Dante features.
LAN NETWORK ROUTER
WAVECAST EIGHT TRANSMITTER
LINE-LEVEL
INPUT
LINE-LEVEL
OUTPUT
ETHERNET
LOUDSPEAKER
WI-FI
TABLET OR PHONE
WITH WI-FI
MICROPHONE
SOUND SYSTEM/AMPLIFIER
Up to 8 sound systems can be connected
to the WaveCAST EIGHT. Each will broadcast
the audio on their own channel.
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WaveCAST EIGHT
Quick Setup Instructions
1. Position the WaveCAST EIGHT transmitter near the sound system or mixer from which it will receive audio. We do not
recommend wall or ceiling mounting, or putting the device on a cart.
2. Connect the power supply to the Power Supply connector located on the back of the WaveCAST EIGHT. Press the power
button on the front of the WaveCAST EIGHT. The power button should light up. If not, go back and check the power
connections.
3. Push the power button to turn the unit o.
4. Connect the audio source(s) to the Phoenix-style connectors on the rear of the WaveCAST EIGHT. Each connector will be its
own channel.
5. Connect a CAT 5e Ethernet cable from your local area network, or Wi-Fi router to the connector on the transmitter labelled
Ethernet. This network will be used to broadcast the audio.
6. Push the power button to turn the unit on.
7. Once the transmitter detects an active network is present, the WaveCAST EIGHT’s IP address will be displayed at the top of the main
screen
8. Open a web browser on a computer or mobile device that is also connected to the same local network as the WaveCAST
EIGHT. In the address bar of the browser, type in the IP address that is shown on the front of the transmitter's main info screen,
and push the enter key on the keyboard. (Note: it is not necessary to type “http://” or “www.” preceding the IP address, just the
characters following “IP:”, including the periods)
9. The browser will open the transmitter's web page, displaying a Login button. Click the log-in button and enter the user name
“admin” and the default password “admin”.
10. The web browser will now show the transmitter's Main Settings tab, which shows the current WaveCAST EIGHT status info. The
tabs at the top navigate to dierent pages that allow adjustment of the settings. The channel to adjust can be selected from the
drop down menu at the top right.
11. Adjust any of the server settings, such as the server name, if desired.
For each channel:
1. If the channel should be disabled, go to the options page. Uncheck the 'channel enabled' box and click submit. Channels are
enabled by default, and will show up on the WaveCAST App. Disabled channels will not show on the app.
2. On the main settings page, adjust the audio gain, unbalanced or balanced audio source, and the audio preset for each channel
that will be used. Click submit when finished.
3. Adjust any other channel specific settings as needed.
4. Use a personal device with the WaveCAST App installed to listen to the audio and test that device is working and sounds
correct.
Front Panel
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WaveCAST EIGHT
Wi-Fi Network Required
The WaveCAST EIGHT connects to the installation location's Wi-Fi Network. It does not provide a network on its own. The Wi-Fi
network will need to be installed and established before the WaveCAST EIGHT can be used.
Router and Network Equipment Selection
The WaveCAST EIGHT does not come with its own router or networking equipment. It is intended to be set up on an already
existing Wi-Fi network; however, upgrades to your network equipment may be necessary depending on the performance desired
from the WaveCAST EIGHT. For instance, a higher-end, more powerful router will allow more users to connect to your audio
stream than using a cheaper, less powerful router.
The Wi-Fi network will need to be accessible to the users who will be listening to the audio. A public or Guest Wi-Fi network will
usually be ideal for ease of accessibility. If the user's devices cannot connect to the network due to security settings, they will not
be able to hear the audio.
The WaveCAST EIGHT system will put a demand on the network. If the network cannot handle the demand, whether because it is
being used for other networking needs or because the networking hardware is not strong enough, the WaveCAST EIGHT will be
unable to reach it's maximum audience.
When streaming to a small or medium sized audience, a basic networking configuration may suce. When streaming music using
multiple channels (such as having several WaveCAST EIGHT units on your network), a powerful router and network configuration is
more likely to be required.
The WaveCAST Networking Guide is available on the Williams AV website for additional networking tips, and applies to all
Williams AV Wi-Fi assistive listening products.
Network and Power Connections
Back Panel
Power Supply Connection
Connect the power supply to the Power Supply Jack located on the rear of the WaveCAST EIGHT server.
Network Connection
The Ethernet port must be used to connect the WaveCAST EIGHT to local network. A network connection is required to use any
features of the WaveCAST EIGHT.
An Ethernet connection will not allow the WI-Fi broadcast features to work; a Wi-Fi connection must be available on the network.
Once a connection has been established, an IP address will automatically be assigned to the WaveCAST EIGHT (see the front
panel section's "Main Menu" on page 14 for help finding the IP Address). Device settings can then be set via the web interface,
including changing any network settings.
NOTE: Most settings need to be set BEFORE connecting audio sources.
System Settings
Most settings are adjusted via the web interface by using a computer (see "Web Control Interface" on page 9). A handful of
settings can be adjusted via the front panel display (see "Front Panel Interface" on page 14).
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WaveCAST EIGHT
Network Configuration
Network Settings can only be edited from the web interface. An IP address will be automatically assigned to the WaveCAST
EIGHT once an Ethernet cable has been connected to the device and network connection found. Additional configuration would
need to be made through the web interface.
Adjusting Network Settings
The Network Settings screen where the IP Address Mode (Static or DHCP), the IP Address, and Subnet Mask are set via the web
interface. See "Server Settings Page" on page 12 for details on how to use the web interface.
IP Address Mode Static or DHCP
IP Address If the IP Address Mode is set to Static, this is where the IP Address is manually entered
Subnet Mask If the IP Address Mode is set to Static, this is where the Subnet Mask is manually entered
Gateway If the IP Address Mode is set to Static, this is where the gateway is manually entered
Multicast Address If needed, the multicast cast address can be enabled and either manually set. If not manually set, a preset fixed
address will be assigned by the WaveCAST EIGHT. This setting is under the Options menu and is set per channel.
DHCP IP Addresses are automatically created, and are usually preferred to a manual static IP address.
To set up a static IP Address:
1. Determine an appropriate static IP address for the WaveCAST EIGHT.
a. If someone set up your network, they may be able to help you determine an appropriate IP address (i.e. network system
administrator).
b. There should be no other device having this same address on the network.
c. This will be an address on the same subnet as the router.
For example, if the router’s address is 192.168.1.100, the first three sets of numbers will be the same (i.e. 192.168.1), and the last
number will be the number you determine for the WaveCAST EIGHT (i.e. .You can choose another number instead of .100).
When you determine this address, remember or write it down. You will need it for a later step.
2. Set the Static IP Address for the WaveCAST EIGHT via the web interface of the WaveCAST EIGHT (see "Server Settings Page"
on page 12).
a. Enter the IP Address you determined earlier. (When entering/saving the new address, the WaveCAST EIGHT will
automatically change its IP Address Mode to STATIC)
b. Network settings in the WaveCAST EIGHT take place immediately after saving and rebooting.
Audio Settings
The Audio Settings provide the ability to change the audio characteristics for dierent listening applications.
Audio Input Source
The Audio Input Source menu has three possible selections to choose from: Unbalanced Audio, Balanced Audio and a 400 Hz
Test Tone.
Audio Input Gain
The Audio Input Gain adjusts the audio output level from the WaveCAST EIGHT. Changes to the input level will aect the level
indicated by the front panel LED’s when audio is present. The gain can be adjusted from -96dB to +24dB.
Audio Presets
The Audio Presets allow the user to quickly and easily configure the WaveCAST EIGHT for common applications. In some cases,
the Audio Presets may be the only setup needed for properly configuring the WaveCAST EIGHT server.
There are three pre-configured to choose from: Hearing Assist, Music, and Voice. When one of these selections is made, the
performance of the WaveCAST EIGHT is immediately optimized for the needs of that application (an adjustment is automatically
made to the Low-pass Filter, High-pass Filter, and Compression).
By default, the WaveCAST EIGHT is shipped in the Music mode.
For music, concerts, and other applications where the highest audio quality is desirable, Music is the recommended mode of
operation.
For hearing assistance applications, or applications where the message is critical for listening, Hearing Assist is the
recommended mode of operation.
For speaking and other voice applications, Voice is the preferred mode of operation.
A Custom preset is also available for configuring channel-specific audio settings.
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