Williams Sound TEL 40 User Manual

Williams Sound

®

Helping People Hear

MAN 088B

Installation Guide & User Manual

Model TEL 040

TeleTalker

®

Important Safety Information

Statements in this manual preceded by the following words are of special
significance.

WARNING!

Means there is the possibility of personal injury to your­self or others.

CAUTION!

Means there is the possibility of damage to the equip­ment.

Other information of particular importance has been placed in italic
type like this.

WARNING!

The TeleTalker is capable of amplifying sounds to a very loud volume. To
prevent misuse of the phone by someone who is unfamiliar with its oper­ation and capabilities,DO NOT remove the warning labels. Instruct all
potential users in its proper operation. Do not let children play with the
TeleTalker. When the AMPLIFY function is not activated,the TeleTalker
functions as a normal telephone.

WARNING!

This telephone can produce very high (loud) sound levels. Always adjust
controls to minimum settings before using the phone and alert other
users that hearing damage can potentially result from misuse.

WARNING!

This product can be hazardous if immersed in water. To avoid the possi­bility of electrical shock,do not use it while in the bathtub or shower,or
when you are wet. If you accidentally drop it into water,do not retrieve
it until you have first unplugged the line cord from the modular wall jack
and the power pack from the AC wall outlet. Do not plug the telephone
back in until it has dried thoroughly.

Avoid using the telephone during electrical storms in your immediate
area. Urgent calls should be brief. Even though your telephone company
may be using protective measures to limit electrical surges from entering
your home,absolute protection from lighting is impossible.

If you suspect a gas leak,report it immediately. But use a telephone away
from the affected area. The telephone’s electrical contacts could create a
tiny spark. While unlikely,it is possible this spark could ignite heavy con­centrations of gas.

Williams Sound

®

Helping People Hear

3

TeleTalker®Model TEL 040 Installation Guide & User Manual

Table Of Contents

TeleTalker Enhanced Amplified Telephone System, Model TEL 040

Contents Page

Safety Information

2

Introduction

4
Components 4
Features & Functions 4

Installation Steps

6
Table/Desk Installation 7
Wall Plate Installation 8
Bare W all Installation 9

TeleTalker Operation

10
Using The Amplify Function 10
Making A Call 10
Answering A Call 11
Using The T eleT alker W ith A Hearing Aid 11
Using the TeleTalker with Auxiliary Devices 11

In Case Of Difficulty

12

FCC Notices

14

Warranty

15

Specifications

16

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

4

Introduction

Congratulations on the purchase of your TeleTalker

®

Enhanced Amplified Telephone System,Model TEL 040.This
state-of-the-art Williams Sound product is designed and built
with premium quality parts for your assurance of reliability.

The T eleT alker

®

is designed to improve the audibility and
understandability of incoming voice signals by reducing
unwanted line noise.It’s also designed to improve the clarity
of the sound signal by emphasizing higher frequency speech
sounds.The TeleTalker functions as either an amplified tele­phone or as a normal telephone for users who don’t need
amplification.

We suggest you read this user manual carefully to become
familiar with the TeleTalker’s features and their function.The
manual explains how to install,use, and care for your new
TeleTalker.

Components

The following items are included with the TeleTalker:

• Handset • Base

• Coiled handset cord • Wall cords (2)

• Power pack • User Manual

Features & Functions

Amplify Button Turns Amplify and Enhance functions

on and off.
Amplify Indicator Lights when Amplify function is on.
Enhance Control Increases high frequency sounds

(high frequency boost).
Volume Control Increases sound volume.
Ring Indicator Flashes when TeleTalker rings.
Redial Button Redials last number dialed.

Williams Sound

®

Helping People Hear

5

TeleTalker®Model TEL 040 Installation Guide & User Manual

Pulse/Tone Switch Selects Pulse (rotary phone systems)

or T ouch-T one Dialing.
Ringer Volume Adjusts Ringer volume level.
Ringer Tone Control Adjusts Ringer tone.
Neckloop/Aux Jack Allows use of neckloops and cochlear

processors with the TeleTalker.

Fig.1: TeleTalker Features & Functions

Enhance Control

Boosts high frequency
speech sounds up to
30 dB (activated by
Amplify button)

Flashing Ring
Indicator

Flashes red to
indicate ring

Special
Handset
Speaker

Provides superior
sound quality

Pulse/Tone Switch

Toggles between Pulse
and Touch-Tone dialing
modes

Volume
Control

Boosts volume
up to 25 dB
(activated by
Amplify button)

Neckloop/Aux
Jack

3.5 mm jack for use
with neckloops,
cochlear processors,
and other assistive
devices

Dynamic Noise
Reduction (DNR)

Removes
unwanted
background line
noise

Dynamic Signal
Processing

Improves speech
clarity

Anti-Feedback
Circuitry

Prevents howling
(feedback)
at high volume

Ringer
Tone
Control

Adjustable
to meet
your
individual
needs

Ringer
Volume
Control

Adjusts ringer
volume up to
95 dBA
(Hi, Lo, & Off)

Big Buttons

Easy to see
and use

Amplification
Indicator

Glows red when
call is amplified

Amplify Button

Switches amplify

function on and off.

Redial Button

Automatically redials
last number called

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

6

Installation Steps

Step 1: Make sure you have a 115 VAC wall outlet and tele-

phone jack within 6 feet of the place you’ve chosen
to install the telephone.If you have an older 4-prong
jack,you’ll need a modular jack adapter.These
adapters are available from electronic,phone,and
other retail stores.

Step 2: Place the Pulse/Tone Switch,located on the side of

the phone,in either Tone or Pulse (Rotary Dial Pulse).

Make sure you choose the correct dialing mode.
Tone dialing will not work if you have only dial
pulse (rotary) service.

Step 3: Set Ringer Volume and Tone Controls to desired level.

(see fig.3)

Step 4: Plug the coiled handset cord into the handset. Plug

the other end into the telephone base. (see fig.4)

RINGER

OFF LO

HI

RINGER TONE

I

II

III

Ringer Tone Control

Adjusts ringer pitch (I, II, III)

Ringer V olume Control

Adjusts ringer volume (Hi, Lo, Off)

fig.3: Ringer Controls

fig.4: Handset Connection

PULSE TONE AC 12 V/0.85A

TO TEL. LINE

Pulse / Tone Switch

Switches between touch-tone
and rotary dial modes.

fig.2: Pulse/Tone Switch

Williams Sound

®

Helping People Hear

7

TeleTalker®Model TEL 040 Installation Guide & User Manual

Step 5: Plug the Power Pack cord into the Power Jack locat-

ed at the top end of the telephone. Plug the Power
Pack into an unswitched AC outlet within 6 feet of
the telephone. (see fig.5)

Step 6: Perform either Table/Desk installation or Wall installa-

tion as outlined on the following pages.

For Table/Desk Installations

Step 1: Plug the long line cord into the jack on the back of

the telephone base. (see fig.6)

Step 2: Plug the other end of the line cord into a modular

baseboard jack. Make sure both ends snap into place
firmly. (see fig.6)

Step 3: Lift the handset and check for dial tone. If you don’t

hear a dial tone,see In Case Of Difficulty,pa ge 12.

Note: To disconnect,squeeze the clip on the plug and pull

it out from the jack. Remove the Power Pack plug
from telephone.

fig.5: Power Connection

fig.6: Line Cord Connection

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

8

For Wall Plate Installations

If you prefer, the TeleTalker can also be mounted on a studded
wall phone plate. If you don’t have a phone plate installed,
talk to your phone company or local phone products store.

Step 1: Clip the plastic wall mounting bracket (included) into

bottom of the TeleTalker base unit.(see fig. 7) Make
sure the tabs snap in securely. This will make the
base unit level with the wall.

Step 2: Reverse the handset hanger found in the handset cra-

dle to prevent the handset from falling.

Step 3: Plug the short line cord into the jack on the top of

the telephone and thread the line through the chan­nel to the cavity on the back of the base unit.

Step 4: Hold the telephone next to the wall-phone jack and

plug the line cord into the jack,leaving any slack in
the base unit cavity. Then push the phone a gainst the
mounting studs so the studs are hooked into the
upper and lower keyhole slots of the phone. Slide
the phone down until it snaps into place. (see fig.7)

Step 5: Check for a dial tone. If you can’t hear a dial tone,

see In Case Of Difficulty,page 12.

Note: To remove a wall-mounted telephone,slide the phone

up and pull it slightly away from the wall.
Disconnect the line cord by squeezing the clip on the
modular plug and pulling it from the jack.

fig.7:Wall Installation

Wall Mount
Bracket

Short Wall Cord

Studded Wall
Phone Plate

Williams Sound

®

Helping People Hear

9

TeleTalker®Model TEL 040 Installation Guide & User Manual

Bare Wall Installation

Even if you don’t have a studded wall phone plate,you can
still mount the TeleTalker on any wall surface within six feet
of a standard modular jack and AC outlet. To mount the
phone farther from the jack you’ll need a longer line cord or
a telephone extension cord. In either case,place the AC
power pack in a location which will not be subject to distur­bance.

Step 1: Measure and mark the wall for mounting screws.

Mark two points 3-

1

⁄4 inches apart for upper and lower
mounting screws. The lower mark should be 48–52
inches from the floor. Use a level to make sure the
marks are aligned vertically.

Step 2: Install the mounting screws (not included).

Use wood screws for stud mounting,anchor screws
for hollow wall mounting. Drive the screws almost
completely in,leaving a 1⁄8 inch space between the
wall surface and the bottom of the screw head (about
the thickness of two stacked pennies).

Step 3: Reverse the handset hanger to prevent the handset

from falling.

Step 4: Mount the TeleTalker.

Hang the telephone on the mounting screws and
push down gently until it snaps into place

Step 5: Connect the line cord to the jack on the top of the

phone.Plug the other end of the line cord into a
modular wall jack.

Make sure it snaps firmly into place.

Step 6: Connect the AC power pack to a wall AC outlet.
Step 7: Check for the dial tone.

If you can’t hear a dial tone,see In Case Of Difficulty,
page 12.

Note: To disconnect the telephone,squeeze the clip on the

modular plug and pull it out of the jack.

TeleTalker®Operation

Using The Amplify Function

Before amplifying a call,tur n the volume and enhance controls
to their minimums. To amplify a call,press the Amplify button.
This button switches amplification on and off.The red indica­tor light will glow when apmlification is on. Amplification
automatically turns off when you hang up the phone.

Using The Volume Control

Turn the volume control knob clockwise to increase volume,
counter–clockwise to decrease volume.

Using The Enhancement Control

Turn the Enhance control knob clockwise to boost high fre­quencies,counter–clockwise to decrease the boost of high
frequencies.

Making A Call

Step 1: Lift the handset and check the Volume Control setting.
Step 2: Press the Amplify button. The Red LED should light.
Step 3: Adjust the Volume and Enhance Controls to comfort-

able levels.

Step 4: When you hear a dial tone,dial the number and use as

a regular phone.

Step 5: Adjust the volume and enhancement controls for best

understanding of the remote party. When you hang­up,the Amplify function automatically turns off.

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

10

WARNING!

The TeleTalker is capable of amplifying sounds to a very loud vol­ume. Always set the VOLUME CONTROL to the MINIMUM setting
before using the phone.To prevent misuse of the phone by someone
who is unfamiliar with its operation and capabilities, DO NOT
remove warning labels. Instruct all users in its proper operation.
Do not let children play with the TeleTalker. When the Amplify func­tion is not activated, the TeleTalker functions as a normal telephone.

Williams Sound

®

Helping People Hear

11

TeleTalker®Model TEL 040 Installation Guide & User Manual

Answering A Call

Step 1: Check the Volume Control setting,lift the handset.
Step 2: Press the Amplify button. The red Amplify indicator

should light.

Step 3: Adjust the Volume and Enhance controls to comfort-

able settings.

Step 4: When you hang-up the phone,the Amplify function

automatically turns off.

Using the TeleTalker With A Hearing Aid

The handset can be used directly with hearing aids equipped
with a telecoil (T-coil ). Move your hearing aid T-switch to the
“T”position and hold the handset close to your hearing aid.The
volume can be adjusted with the TeleTalker volume control.

Using the TeleTalker With Auxiliary Assistive Listening Devices

Through its 3.5mm Neckloop/Aux Jack,the TeleTalker can be
used with a variety of assistive listening devices (ALDs) such
as neckloops,headphones,and cochlear processors.Note:

An attenuator cord (WCA 040) must be used with cochlear
processors.Neckloops may be plugged directly into the jack.

Step 1: Plug the device into the Neckloop/Aux jack (see fig.8).
Step 2: Set the volume control to about half of full.
Step 3: Turn on the ALD and adjust the volume for comfortable

listening.

Step 4: If the sound is weak,increase the volume on the

TeleTalker,then on your ALD.

fig.8: Connecting An ALD

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

12

In Case Of Difficulty

Cannot hear the other person speak. This only occurs
when the TeleTalker is in Amplify mode.

When you use the Amplify feature,the TeleTalker operates in
half-duplex mode. This means that while you speak,the hand­set receiver shuts off. If it did not,the extremely loud vol­umes produced by the TeleTalker would cause feedback.

When using the TeleTalker in Amplify mode,do not speak
when the other party is speaking.

Can answer calls but cannot make them

The pulse/tone switch is set in the wrong position. Change it
to pulse mode.

No dial tone when you pick-up handset

There are a number of potential causes to this problem:

1. Cords on handset or phone are not plugged into jacks.
Make sure connectors are plugged in securely.

2. The cord could be damaged. If so,replace the cord.

3. The wall jack could be improperly wired. Check the wall
jack for proper wiring.

4. Your phone line could be out of order. Contact your local
phone company.

Can make calls, but phone doesn’t ring for incoming calls.

There are a number of potential causes to this problem:

1. The handset may not be placed properly on the base.
Make sure it is resting properly on the base.

Williams Sound

®

Helping People Hear

13

TeleTalker®Model TEL 040 Installation Guide & User Manual

2. The Ringer Volume Control may be set to OFF. Adjust the
switch to LO or HI.

3. Too many phones or phone devices may be connected to
the same line. If so,remove other phones or devices from
line.

4. The Pulse/Tone Switch may be in the wrong position. Your
phone line may be set to accept only pulse dialing. If so,
be sure to set this switch correctly.

Neckloop will not work with the TeleTalker.

1. Only hearing aids with a telecoil coupler (or “T-coil”) work
with neckloops.If your hearing aid does not have a T-coil,it
will not work with a neckloop.

2. Check that the neckloop has been plugged into the
Neckloop/Aux jack on the side of the TeleTalker and that
your hearing aid is set in the “T”position.

3. Try using the neckloop with another device (such as a
radio) to make sure the neckloop is working.

Cochlear Processor will not work with TeleTalker.

1. An attenuator cord (WCA 040) must be used with cochlear
processors.If you do not have this cord,call your dealer or
Williams Sound

2. If you have an attenuator cord and your cochlear processor
is still not working,contact the manufacturer of your
cochlear processor.

Installation Guide & User Manual TeleTalker®Model TEL 040

Williams Sound

®

Helping People Hear

14

FCC Registration Notice

Your new TeleTalker product has been registered with the Federal Communications Commission (FCC). This prod­uct complies with standards in Part 68 of the FCC Rules. The FCC requires us to provide you with the following
information:

1. Connection and use with the nationwide telephone network
The FCC requires that you connect your product to the nationwide telephone network through a modular
telephone outlet or jack. The modular telephone outlet or jack to which the telephone must be connected
is a USOC RJ-11C or RJ-11W.

This equipment may not be used with Party Line Service or with Coin Telephone Lines.

2. Notification to the telephone company
The FCC requires that upon request of your local telephone company, you provide the following informa­tion:

A. The ‘line’to which you will connect the telephone equipment (your phone number).
B. The telephone equipment’s FCC registration number and Ringer Equivalence Number (REN). These

numbers are on the back or bottom of your telephone equipment.
The REN is useful to determine how many devices you may connect to your telephone line and still
have them ring when your telephone line is called. In most, but not all areas,the sum of all REN’s
should be 5 or less. You may want to contact your local telephone company if you experience prob­lems.

3. Repair instructions
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used
and that it be unplugged from the modular outlet until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its authorized agents or by others who
may be authorized by the FCC. For repair procedures, follow the instructions under the section entitled
Warranty.

4. Rights of the telephone company
If your product is causing harm to the telephone network, the telephone company may temporarily dis­continue your telephone service. If possible, they will notify you before they interrupt service. If advance
notice isn’t practical, you’ll be notified as soon as possible. You’ll be given the opportunity to correct the
problem, and you’ll be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that
could effect the proper functioning of your TeleTalker product. If such changes are planned, you’ll be
notified.

5. This telephone is compatible with inductively coupled (Telecoil) hearing aids.

Interference Information: Part 15 Of FCC Rules

Some telephone equipment generates and uses radio-frequency energy and,if not installed properly,may cause
interference to radio and television reception.

Your TeleTalker product has been tested and found to meet the standards for a Class B computing device,as speci­fied in Subpart J of Part 15 of the FCC Rules. These specifications are designed to provide reasonable protection
against such interference in a residential installation. However,there is no guarantee that interference will not
occur in a particular installation.

If your TeleTalker product causes interference to radio or television reception when it’s in use,you might correct
the interference with any one of these measures.

1. Where it can be done safely, re-orient the receiving telephone or radio antenna.

2. To the extent possible, relocate the television, radio or other receiver with respect to the telephone equip­ment.

3. If your telephone product runs on AC power, plug your product into an AC outlet that’s not in the same
circuit as one used by your radio or television.

Williams Sound

®

Helping People Hear

15

TeleTalker®Model TEL 040 Installation Guide & User Manual

Warranty

Williams Sound Products are engineered and manufactured to
give many years of trouble free service. Occasionally, latent
defects will occur. If this happens,return the product to us
with shipping cost prepaid and advise us by letter of the
observed difficulty.

During the first five years following the date of purchase,we
will promptly repair or replace the product and return it at
our expense. After five years from the date of purchase,we
will service our products for a modest service charge. Please
return the enclosed warranty card to register your date of
purchase.

This warranty does not extend to intentional or accidental
physical damage,or dama ge caused by leaking batteries.
Cords and power supply are warranted for 90 days. This war­ranty applies only to products returned to Williams Sound for
service.

To return a product for service,call the phone number below
and request a Return Authorization (RA) number.
Unauthorized modifications or repairs of the product will
void the warranty.

Installation Guide & User Manual TeleTalker®Model TEL 040

SPECIFICATIONS

TeleTalker Amplified Telephone, Model TEL 040

Dimensions: 2.2" D,8.9" H, 7.6" W (56mm D,226mm H, 192mm W)
Color: White with dark gray controls
Wide-band Gain: 25 dB maximum
High Frequency Gain: 30 dB maximum
Audio Freq.Response: 300 Hz to 2800 Hz,± 3 dB
Max.HF Acoustic Gain: 55 dB
Sat.Acoustic Output: 130 dB SSPL
Total Harm. Distor tion: < 3% at 120 dB SPL output,

1000 Hz,Enhance control at min
Signal to Noise Ratio: 51 dB,NAB Weighted
Signal Processing: Dynamic Signal Processing
Noise Reduction: Dynamic Noise Reduction (DNR®)*
Ringer Volume Control: Hi,Lo,Off
Ringer Loudness: 90-95 dBA SPL at 1 meter (Hi position)
Ringer Pitch Control: Adjustable, 3 positions (lo, med, hi)
Flasher: Jumbo LED,high visibility,red
Neckloop/Aux.Jack: 3.5 mm mono jack,

2.7 Ω impedance, 150 mW max.output
Connections: 2-wire central office connection,modular plug
Ringer Equiv.Number (REN): 1.0B
Power: Includes 12 VAC power supply
Warranty: Five Years, Parts and La bor**

* Trademark of National Semiconductor Corp.
** 90 days on cords and power supply

© 1999,Williams Sound Corp. MAN 088B

Williams Sound Corp.

Distributed by HITEC - 8160 S Madison St -

Burr Ridge, IL 60527 U.S.A. 800-288-8303

www.hitec.com / [e-mail]