Williams Sound TEL 030 User Manual

RINGER

FLASH

REDIAL

VOLUME

SOFT

LOUD

Williams Sound

®

Helping People Hear

MAN 096 A

Installation Guide & User Manual

Model TEL 030

PhoneMax

®

Important Safety Information

Statements in this manual preceded by the following words are of special
significance.

WARNING!

Means there is the possibility of personal injury to your­self or others.

Other information of particular importance has been placed in italic
type like this.

WARNING!

The PhoneMax is capable of amplifying sounds to a very loud volume.
Instruct all potential users in its proper operation. Do not let children
play with the Phonemax.When the volume control is set to SOFT,the
Phonemax functions as a normal telephone.

WARNING!

This telephone can produce very high (loud) sound levels. Always adjust
the volume control to the minimum setting after using the phone and
alert other users that hearing damage can potentially result from misuse.

WARNING!

This product can be hazardous if immersed in water. To avoid the possi­bility of electrical shock,do not use it while in the bathtub or shower,or
when you are wet. If you accidentally drop it into water,do not retrieve
it until you have first unplugged the line cord from the modular wall jack.
Do not plug the telephone back in until it has dried thoroughly.

Avoid using the telephone during electrical storms in your immediate
area. Urgent calls should be brief. Even though your telephone company
may be using protective measures to limit electrical surges from entering
your home,absolute protection from lighting is impossible.

If you suspect a gas leak,report it immediately. But use a telephone away
from the affected area. The telephone’s electrical contacts could create a
tiny spark. While unlikely,it is possible this spark could ignite heavy con­centrations of gas.

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PhoneMax®Model TEL 030 Installation Guide & User Manual

Table Of Contents

PhoneMax Amplified Telephone, Model TEL 030

Contents Page

Safety Information

2

Introduction

4
Components 4
Features & Functions 4

Installation Steps

6
Table/Desk Installation 7
Wall Plate Installation 7
Bare W all Installation 9

PhoneMax Operation

10
Using The V olume Control 10
Making A Call 10
Answering A Call 10
Flash And Redial Buttons 10
Using The PhoneMax W ith A Hearing Aid 10

In Case Of Difficulty

12

Warranty

13

Specifications

14

FCC Notices

15

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

4

Introduction

Congratulations on the purchase of your PhoneMax

®

Amplified T elephone,Model TEL 030.This state-of-the-art
Williams Sound product is designed and built with premium
quality parts for your assurance of reliability.

The PhoneMax

®

is designed to improve the intelligibility of
the sound signal by emphasizing higher frequency speech
sounds. The PhoneMax functions as either an amplified tele­phone or as a normal telephone for users who don’t need
amplification.

We suggest you read this user manual carefully to become
familiar with the Phonemax’s features and their function. The
manual explains how to install,use,and care for your new
Phonemax.

Components

The following items are included with the PhoneMax:

• Handset • Plastic base

• Coiled handset cord • Wall mount bracket

• Long wall cord • User Manual

• Short wall cord

Features & Functions

Volume Control Increases sound volume.
Ring Indicator Flashes when PhoneMax rings.
Flash Button Used to access special services such as

call waiting,conference calling,and

PABX functions
Redial Button Redials last number dialed.
Pulse/Tone Switch Selects Pulse (rotar y phone systems)

or T ouch-T one Dialing.

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PhoneMax®Model TEL 030 Installation Guide & User Manual

Ringer Volume Adjusts Ringer volume level.
Ringer Tone Control Adjusts Ringer tone.

Fig.1:PhoneMax Features & Functions

Special
Handset
Speaker

Provides superior
sound quality

Volume
Control

Boosts volume
up to 25 dB

Pulse/Tone Switch

Toggles between Pulse
and Touch-Tone dialing
modes

Big Buttons

Easy to see
and use

Ringer
Tone
Control

Adjustable
to meet
your
individual
needs

Ringer
Volume
Control

Adjusts ringer
volume
(Hi, Lo, & Off)

RINGER FLASH REDIALVOLUME

SOFT LOUD

Flashing Ring
Indicator

Flashes red to
indicate ring

Flash Button

Interrupts line for
1/2 second

Redial Button

Automatically
redials last number
called

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

6

Installation Steps

Step 1: Make sure you have a telephone jack within 6 feet of

the place you’ve chosen to install the PhoneMax.If
you have an older 4-prong jack,you’ll need a modular
jack adapter. These adapters are available from elec­tronic,phone,and other retail stores.

Step 2: Place the Pulse/Tone Switch,located on the side of

the phone,in either Tone or Pulse (Rotary Dial Pulse).

Make sure you choose the correct dialing mode.
Tone dialing will not work if you have only dial
pulse (rotary) service.

Step 3: Set Ringer Volume and Tone Controls to desired level.

(see Fig.3)

Step 4: Plug the coiled handset cord into the handset. Plug

the other end into the telephone base. (see Fig.4)

RINGER

OFF LO

HI

RINGER TONE

I

II

III

Ringer Tone Control

Adjusts ringer pitch (I, II, III)

Ringer V olume Control

Adjusts ringer volume (Hi, Lo, Off)

Fig.3:Ringer Controls

Fig.4:Handset Connection

PULSE TONE

TO TEL. LINE

Pulse / Tone Switch

Switches between touch-tone
and rotary dial modes.

Fig.2:Pulse/Tone Switch

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PhoneMax®Model TEL 030 Installation Guide & User Manual

Step 5: Perfor m either Table/Desk installation or Wall installa-

tion as outlined on the following pages.

For Ta ble/Desk Installations

Step 1: Plug the long line cord into the jack on the back of

the telephone base. (see Fig.5)

Step 2: Plug the other end of the line cord into a modular

baseboard jack. Make sure both ends snap into place
firmly. (see Fig. 5)

Step 3: Lift the handset and check for dial tone. If you don’t

hear a dial tone,see In Case Of Difficulty, page 12.

Note: To disconnect, squeeze the clip on the plug and pull

it out from the jack.

For Wall Plate Installations

If you prefer,the PhoneMax can also be mounted on a stud­ded wall phone plate. If you don’t have a phone plate
installed,talk to your phone company or local phone prod­ucts store.

Step 1: Clip the plastic wall mounting bracket (included) into

bottom of the PhoneMax base unit.(see Fig. 7) Make
sure the tabs snap in securely. This will make the
base unit level with the wall.

Step 2: Rotate the handset hanger found in the handset cra-

dle to prevent the handset from falling. (see Fig.6)

Fig.5: Line Cord Connection

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

8

Step 3: Plug the short line cord into the jack on the top of

the telephone and thread the line through the chan­nel to the cavity on the back of the base unit.

Step 4: Hold the telephone next to the wall-phone jack and

plug the line cord into the jack,leaving any slack in
the base unit cavity. Then push the phone against the
mounting studs so the studs are hooked into the
upper and lower keyhole slots of the phone. Slide
the phone down until it snaps into place. (see Fig. 7)

Step 5: Check for a dial tone. If you can’t hear a dial tone,

see In Case Of Difficulty, page 12.

Note: To remove a wall-mounted telephone,slide the phone

up and pull it slightly away from the wall.
Disconnect the line cord by squeezing the clip on the
modular plug and pulling it from the jack.

Fig.7: Wall Installation

Fig.6: Handset Hanger Adjustment

Handset Hanger

Lift up, rotate 180º, and release

Wall Mount
Bracket

Short Wall Cord

Studded Wall
Phone Plate

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PhoneMax®Model TEL 030 Installation Guide & User Manual

Bare Wall Installation

Even if you don’t have a studded wall phone plate,you can
still mount the PhoneMax on any wall surface within six feet
of a standard modular jack.To mount the phone farther from
the jack you’ll need a longer line cord or a telephone exten­sion cord.

Step 1: Measure and mark the wall for mounting screws.

Mark two points 4.0 inches apart for upper and lower
mounting screws. The lower mark should be 48–52
inches from the floor. Use a level to make sure the
marks are aligned vertically.

Step 2: Install the mounting screws (not included).

Use wood screws for stud mounting,anchor screws
for hollow wall mounting. Drive the screws almost
completely in,leaving a

1

⁄8 (0.125) inch space between
the wall surface and the bottom of the screw head
(about the thickness of two stacked pennies).

Step 3: Rotate the handset hanger to prevent the handset

from falling.(see Fig.6)

Step 4: Mount the Phonemax.

Hang the telephone on the mounting screws and
push down gently until it snaps into place

Step 5: Connect the line cord to the jack on the top of the

phone.Plug the other end of the line cord into a
modular wall jack.

Make sure it snaps firmly into place.

Step 6: Check for the dial tone.

If you can’t hear a dial tone,see In Case Of Difficulty,
page 12.

Note: To disconnect the telephone, squeeze the clip on the

modular plug and pull it out of the jack.

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

10

PhoneMax®Operation

Using The Volume Control

Turn the volume control knob clockwise to increase volume,
counter–clockwise to decrease volume.

Making A Call

Step 1: Lift the handset and check the Volume Control setting.
Step 2: When you hear a dial tone,dial the number and use

as a regular phone. Adjust the volume control for
best understanding of the remote party.

Answering A Call

Step 1: Check the Volume Control setting,lift the handset.
Step 2: Adjust the Volume control to a comfortable setting.

Using Flash And Redial Buttons

Flash Button

The Flash Button produces a .6 second disconnect,useful
when picking up an incoming call if your line is equipped
with Call Waiting,or when adding another party for three-way
calling.

Redial Button

The Redial Button redials the last number dialed.

Using the PhoneMax With A Hearing Aid

The handset can be used directly with hearing aids equipped
with a telecoil (T-coil ). Move your hearing aid T-switch to the
“T”position and hold the handset close to your hearing aid.
The volume can be adjusted with the PhoneMax volume con­trol.

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PhoneMax®Model TEL 030 Installation Guide & User Manual

WARNING!

The PhoneMax is capable of amplifying sounds to a very
loud volume. Always set the VOLUME CONTROL to the
SOFT setting before using the phone.Instruct all potential
users in its proper operation. Do not let children play
with the PhoneMax.

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

12

In Case Of Difficulty

Can answer calls but cannot make them

The pulse/tone switch is set in the wrong position. Change it
to pulse mode.

No dial tone when you pick-up handset

There are a number of potential causes to this problem:

1. Cords on handset or phone are not plugged into jacks.
Make sure connectors are plugged in securely.

2. The cord could be damaged. If so,replace the cord.

3. The wall jack could be improperly wired. Check the wall
jack for proper wiring.

4. Your phone line could be out of order. Contact your local
phone company.

Can make calls, but phone doesn’t r ing for incoming calls.

There are a number of potential causes to this problem:

1. The handset may not be placed properly on the base.
Make sure it is resting properly on the base.

2. The Ringer Volume Control may be set to OFF. Adjust the
switch to LO or HI.(The f lashing ring indicator always indi­cates a call being received.)

3. Too many phones or phone devices may be connected to
the same line. If so,remove other phones or devices from
line.

4. Your older extension phone may cause the PhoneMax to
cut off. If so,install Williams Sound’s optional Equalizer
Phone Accessor y (TEL 007) in the line to the older phone.
The Equalizer balances the amount of phone line current
drawn by older phones using the same line as the
Phonemax.

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PhoneMax®Model TEL 030 Installation Guide & User Manual

Warranty

Williams Sound Products are engineered and manufactured to
give many years of trouble free service. Occasionally, latent
defects will occur. If this happens,call the phone number
below and request a Return Authorization (RA) number. After
getting this authorization,return the product to us with ship­ping cost prepaid and advise us by letter of the observed diffi­culty.

During the first five years following the date of purchase,we
will promptly repair or replace the product and return it at
our expense. After five years from the date of purchase,we
will service our products for a modest service charge. Please
return the enclosed warranty card to register your date of
purchase.

This warranty does not extend to intentional or accidental
physical damage. Cords are warranted for 90 days. This war­ranty applies only to products returned to Williams Sound for
service.

Installation Guide & User Manual PhoneMax®Model TEL 030

Williams Sound

®

Helping People Hear

14

SPECIFICATIONS

PhoneMax Amplified Telephone, Model TEL 030

Dimensions: 2.2" D,8.9" H, 7.6" W (56mm D,226mm H, 192mm W)
Color: White with dark gray controls
Wide-band Acoustic Gain: 17 dB maximum
Max.HF Acoustic Gain: 25 dB
Audio Freq.Response: 300 Hz to 2800 Hz,± 3 dB
Saturated Acoustic Output: 112 dB SSPL
Total Harmonic Distortion: < 3% at 105 dB SPL output,1000 Hz
Signal to Noise Ratio: 51 dB,NAB Weighted
Ringer Volume Control: Hi,Lo, Off
Ringer Loudness: 80-85 dBA SPL at 1 meter (Hi position)
Ringer Pitch Control: Adjustable, 3 positions (lo, med, hi)
Flasher: High visibility red neon lamp
Connections: 2-wire central office connection,modular plug
Ringer Equiv. Number (REN): 1.0B
Warranty: Five Year s, Parts and Labor*

* 90 days on cords and connectors

FCC Registration Notice

Your new PhoneMax product has been registered with the Federal Communications Commission (FCC). This
product complies with standards in Part 68 of the FCC Rules. The FCC requires us to provide you with the follow­ing information:

1. Connection and use with the nationwide telephone network
The FCC requires that you connect your product to the nationwide telephone network through a modular
telephone outlet or jack. The modular telephone outlet or jack to which the telephone must be connected
is a USOC RJ-11C or RJ-11W.

This equipment may not be used with Party Line Service or with Coin Telephone Lines.

2. Notification to the telephone company
The FCC requires that upon request of your local telephone company, you provide the following informa­tion:

A. The ‘line’to which you will connect the telephone equipment (your phone number).
B. The telephone equipment’s FCC registration number and Ringer Equivalence Number (REN). These

numbers are on the back or bottom of your telephone equipment.
The REN is useful to determine how many devices you may connect to your telephone line and still
have them ring when your telephone line is called. In most,but not all areas, the sum of all REN’s
should be 5 or less. You may want to contact your local telephone company if you experience prob­lems.

3. Repair instructions
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used
and that it be unplugged from the modular outlet until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its authorized agents or by others who
may be authorized by the FCC. For repair procedures, follow the instructions under the section entitled
Warranty.

4. Rights of the telephone company
If your product is causing harm to the telephone network, the telephone company may temporarily dis­continue your telephone service. If possible, they will notify you before they interrupt service. If advance
notice isn’t practical, you’ll be notified as soon as possible. You’ll be given the opportunity to correct the
problem, and you’ll be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that
could effect the proper functioning of your PhoneMax product. If such changes are planned, you’ll be
notified.

5. This telephone is compatible with inductively coupled (Telecoil) hearing aids.

Interference Information: Part 15 Of FCC Rules

Some telephone equipment generates and uses radio-frequency energy and,if not installed properly, may cause
interference to radio and television reception.

Your PhoneMax product has been tested and found to meet the standards for a Class B computing device, as spec­ified in Subpart J of Part 15 of the FCC Rules. These specifications are designed to provide reasonable protection
against such interference in a residential installation. However,there is no guarantee that interference will not
occur in a particular installation.

If your PhoneMax product causes interference to radio or television reception when it’s in use, you might correct
the interference with any one of these measures.

1. Where it can be done safely, re-orient the receiving telephone or radio antenna.

2. To the extent possible, relocate the television, radio or other receiver with respect to the telephone equip­ment.

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PhoneMax®Model TEL 030 Installation Guide & User Manual

© 1999,Williams Sound Cor p. MAN 096A

Williams Sound Corp.

Distributed by HITEC - 8160 S Madison St -

Burr Ridge, IL 60527 U.S.A. 800-288-8303