Williams WF T5 User Manual

WaveCAST
Assistive Listening System WF T5
USER MANUAL
MAN 242A
WaveCAST
Table of Contents
Safety Warnings and Instructions   4
Recycling Instructions   5
System Overview   5
Quick Setup Instructions   6
Power Supply Connection   7
Ethernet and Dante RJ-45 Connection   7
Audio Source Connections   7
Connecting Additional Sound Systems   8
Avoiding Hum in the Audio (as a Result of a Ground Loop)   8
Selecting an Audio source Appropriate for Hearing Impaired Listeners   8
Controls and Features   9
System Settings   10
Audio Settings   10
Audio Source   10
Audio Input Gain   10
Audio Presets   11 Headphone Volume   12
Other Preferences   12
Screen Time-Out   12 User-Entered Description   12 Restore Defaults   12
Network Configuration   12
Adjusting Network Settings   12
Dante Settings   13
2
WaveCAST
Web Control Interface   14
WaveCAST App   18
Connect to Wi-Fi Network   18
Connecting the App to the Channel   18
Listening via the App   18
Troubleshooting   19
Website problems   19 Audio problems   19 Reception or App diculties   19 Device is not working over the hardwired Ethernet network   20
Specifications   22
2-Year Warranty   23
Regulatory Statements   24
United States - FCC   24
Canada IC   24
Japanese Regulatory Standards   24
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WaveCAST

Safety Warnings and Instructions

WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
POWER CORD NOTICE FOR INTERNATIONAL OPERATION - Please call Williams AV Customer Service at 800.328.6190 to order the appropriate power cord for the country of use.
Important Safety Instructions:
1. Read and follow these instructions
2. Keep these instructions
3. Clean only with dry cloth.
4. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or other appliance (including amplifiers) that produce heat.
6. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
7. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the appliance.
8. Only use attachments/accessories specified by the manufacturer.
9. Unplug this appliance during lightning storms or when unused for long periods of time.
10. Refer all servicing to qualified service personnel.
11. Power Sources - The appliance should be connected to a power supply only of the type described in the operating instructions or as marked on the appliance.
12. Object and Liquid Entry - Care should be taken so that objects do not fall and liquids are not spilled into the enclosure through the openings. Do not use this appliance near water or expose it to liquids.
13. Servicing - The user should not attempt to service the appliance beyond that described in the operating instructions. All other servicing should be referred to qualified service personnel.
Precautions:
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1. Power – WARNING, BEFORE TURNING ON THE POWER FOR THE FIRST TIME, READ THE FOLLOWING SECTION CAREFULLY. The unit is designed for use only with the line cord of the region in which it will be operated.
2. Voltage Label (Rear Panel) – A label located at the rear panel power connection indicates the DC power input for the unit. The label will read 24VDC. Note: use the Williams AV TFP 062 power supply for this unit.
3. Do Not Plug in the input, output, Ethernet, or Dante connections while the power switch is switched to the ON position.
4. Do Not Touch the WaveCAST [D] with wet hands. Do not handle the WaveCAST [D] or power cord when your hands are wet or damp. If water or any other liquid enters the WaveCAST [D] cabinet, take the WaveCAST [D] to qualified service personnel for inspection.
5. Place the WaveCAST [D] in a well ventilated location. Take special care to provide plenty of ventilation on all sides of the WaveCAST [D] especially when it is placed in an audio rack. If ventilation is blocked, the WaveCAST [D] may over heat and malfunction. Do not expose the WaveCAST [D] to direct sun light or heating units as the WaveCAST [D] internal components temperature may rise and shorten the life of the components. Avoid damp and dusty places.
6. Care – From time to time you should wipe o the front and side panels and the cabinet with a soft cloth. Do not use rough material, thinners, alcohol or other chemical solvents or cloths since this may damage the finish or remove the panel graphics.

Recycling Instructions

WI-FI
Help Williams AV protect the environment! Please take the time to dispose of your equipment properly.
Product Recycling:
Please do NOT dispose of your equipment in the household trash. Please take the equipment to a electronics recycling center for proper disposal.
Battery Recycling:
Please do NOT dispose of used batteries in the household trash. Please take the batteries to a retail or community collection point for recycling.

System Overview

WaveCAST provides true, professional audio quality over Wi-Fi , and features DSP audio processing. Setting up and configuring the WaveCAST for the Wi-Fi network is straightforward and simple. Up to four WaveCAST systems can be connected to the same Wi-Fi network to provide multiple listening channels, supporting 45 connections in unicast mode, or 1500+ in multicast mode with a strong network configuration (see "Router and Network Equipment Selection" on page 7).
The WaveCAST audio processor oers multiple preset audio options. The high quality audio can be optimized for hearing assistance, music can have high-fidelity playback, and voice can be set for maximum speech intelligibility. Custom presets can also be created to meet specific performance needs.
The new WaveCAST app provides an easy-to-use, intuitive user interface and will be available in iOS or Android. The app allows listeners to easily select their channel and volume level once their personal device is connected to the Wi-Fi network.
WaveCAST
WAVECAST TRANSMITTER
LINE-LEVEL INPUT
LINE-LEVEL OUTPUT
DANTE™ AUDIO SOURCE,
SOUND SYSTEM/ AMPLIFIER
MIXING BOARD,
etc.
ETHERNET
Dante™ Audio (WaveCAST D only)
LOUDSPEAKER
MICROPHONE
Dante™ Audio
LAN NETWORK ROUTER
TABLET OR PHONE
WITH WI-FI
DANTE NETWORK*
*If Dante™ Audio is to be physically isolated from the LAN, a separate NETWORK ROUTER and/or SWITCH may be required. The LAN router may also be configured to keep Dante™ Audio separated from the LAN with port management or other techniques, but as Dante trac increases, LAN performance may decrease.
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WaveCAST

Quick Setup Instructions

1. Position the WaveCAST transmitter near the sound system or mixer from which it will receive audio. We do not recommend wall or ceiling mounting, or putting the device on a cart.
2. Connect the power supply to the Power Supply connector located on the back of the WaveCAST. Press in the power button on the front of the WaveCAST. The power button should light up. If not, go back and check the power connections.
3. Choose and configure the audio source. The audio source must be configured in the menu before plugging the source into the jack (except Dante Audio - skip to step 7). Push the Menu button and push the > button once to display AUDIO SOURCE on the screen. Push the > button to access the audio sources. Using the ^ or v menu buttons, choose between ANALOG LINE IN, MIC, PHANTOM MIC +12V, or DANTE. When the desired audio source is displayed, it is active. Press the Menu button to exit the menu.
4. Push the power button to turn the unit o.
5. Connect the audio source to the audio input jack on the rear of the WaveCAST.
6. Push the power button to turn the unit on.
7. If Dante audio is being used, the Dante source must be connected, must be playing audio, and the Dante Controller must be used to route audio from the Dante source to the WaveCAST.
8. With the audio source playing, adjust the Audio Level on the WaveCAST so that the green 0 dB LED generally lights and the red +9 dB LED lights occasionally. To do this while on the main info screen, press the ^ button to increase the audio level in 1.0 dB steps, or press the v button to decrease the audio level in 1.0 dB steps.
9. Select an Audio Preset. The WaveCAST has three pre-configured Audio Presets to choose from: Hearing Assist, Music, and Voice. A Custom preset is also available. The performance of the WaveCAST is optimized for each of the pre-configured Audio Presets. Using the menu and control buttons on the front of the WaveCAST, push the Menu button, the display will change to show Audio Settings. Use the forward > button to display Audio Source in the selection box. Push the down v button twice to show Audio Presets. Now press the > button to display the list of Presets. Use the ^ and v buttons to alternate between Hearing Assist, Music, Voice and Custom selections. When the desired Audio Preset is displayed, it is active. If Custom is desired, push the > button to enter the custom settings; or, press the Menu button to exit the menu.
10. Connect a CAT 5e Ethernet cable from your local area network, or Wi-Fi router to the connector on the transmitter labelled Ethernet. This network will be used to broadcast the audio.
11. (WaveCAST D only) Connect a CAT 5e Ethernet cable from the Dante network to the connector labelled Dante on the transmitter. Note: Dante IP Address and other settings are configured externally through Dante Controller; there are no settings in the transmitter for Dante, other than choosing Dante as the input source).
12. Once the transmitter detects an active network is present (either Ethernet or Dante), the WaveCAST’s Ethernet control IP address will be displayed in the Add-on module part of the home screen.
13. Open a web browser on a computer or mobile device that is also connected to the same local network as the WaveCAST. In the address bar of the browser, type in the IP address that is shown on the front of the transmitter's main info screen, and push the enter key on the keyboard. (Note: it is not necessary to type “http://” or “www.” preceding the IP address, just the characters following “IP:”, including the periods)
14. The browser will open the transmitter's web page, displaying a Login button. Click the log-in button and enter the user name “admin” and the default password “admin”.
15. The web browser will now show the transmitter's Home Page, which shows the current WaveCAST status info. The tabs at the top navigate to dierent pages that allow adjustment of the transmitter's settings.
16. Use a personal device with the WaveCAST App installed to listen to the audio and test that device is working and sounds correct.
+ 9
+ 6
+ 3
0 dB
– 3
– 6
– 9
– 12
– 15
– 18
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WaveCAST

Wi-Fi Network Required

The WaveCAST connects to the installation location's Wi-Fi Network. It does not provide a network on it's own. The Wi-Fi network will need to be installed and established before the WaveCAST can be used.
You may connect the device to a computer via a hardwired connection to help troubleshoot any networking problems.

Router and Network Equipment Selection

The WaveCAST does not come with its own router or networking equipment. It is intended to be set up on an already existing Wi-Fi network; however, upgrades to your network equipment may be necessary depending on the performance desired from the WaveCAST. For instance, a higher-end, more powerful router will allow more users to connect to your audio stream than using a cheaper, less powerful router.
The WaveCAST system will put a demand on the network. If the network cannot handle the demand, whether because it is being used for other networking needs or because the networking hardware is not strong enough, the WaveCAST will be unable to reach it's maximum audience.
When streaming to a small or medium sized audience, a basic networking configuration may suce. When streaming music using multiple channels (such as having several WaveCAST units on your network), a powerful router and network configuration is more likely to be required.

Wiring and Connections

Made in USA
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unbal
phantom

Power Supply Connection

Connect the power supply to the Power Supply Jack located on the rear of the WaveCAST server.

Ethernet and Dante RJ-45 Connection

If connecting to a network or directly to a PC, a CAT 5e cable must be used. In some cases, (like older PCs) a crossover cable may need to be used.

Audio Source Connections

IMPORTANT: When a suitable audio source has been determined, you MUST configure the audio source in the menu of the WaveCAST before plugging that source in.
The WaveCAST transmitter will accept the following audio sources:
1. Balanced/Unbalanced Microphone with 12 volt phantom power (DIN 45596) on a 3-pin (XLR) connector.
2. Balanced/Unbalanced microphone with or without phantom power on 1/4 inch (TRS) jack.
3. Balanced/Unbalanced Line on a 3-pin (XLR) connector without phantom power.
4. Dante on an RJ-45 jack (optional).
Analog
Audio
Line OutLine / Mic In
RoHS
Ethernet
Streaming Audio Out
24VDC
0.75 A
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WaveCAST
WARNING: The WaveCAST is not designed to accept 70 volt speaker signals! This may result in damage to your system. The sound source should come directly from the system mixer or Dante source as a low-level or unprocessed signal.
4.7 K
SOURCE A
SOURCE B
CONNECTING TO A MULTI-CHANNEL OR STEREO SOURCE
IN PHASE
FROM MICROPHONE
1 2
3
3 PIN CONNECTOR
BALANCED LINE/LOW IMPEDANCE MICROPHONE
IN PHASE
BALANCED LINE USING 1/4" CONNECTOR
4.7 K
1 2
3
3 PIN CONNECTOR
UNBALANCED LINE USING 3–PIN CONNECTOR
UNBALANCED LINE USING 1/4" CONNECTOR
Multi–Channel Sources
By constructing a simple resistive mixer, stereo (or 3 channel) sources can be connected to the WaveCAST. Additional channels can be accommodated by adding a resistor for each source.
Note: The Dante audio input will automatically mix the left and right channels.

Connecting Additional Sound Systems

The Analog Audio Line Output (RCA) jack can be used for monitoring, recording, or routing the WaveCAST's processed audio into another sound system. For help connecting your sound system, contact Williams AV's TechBlue technical support team.
Otherwise, audio output is only available over the Wi-Fi network.

Avoiding Hum in the Audio (as a Result of a Ground Loop)

A hum created by a ground loop can often be eliminated by connecting a capacitor in series with the audio line shield to the transmitter’s ground. This method also maintains good radio frequency shielding. Determining the eectiveness of this method for your installation usually requires some experimentation.
IN PHASE
1 2
.01 uF CERAMIC DISC CAPACITOR
BREAKING A GROUND LOOP WHEN CONNECTING TO A UNBALANCED LINE
.01 uF CERAMIC DISC CAPACITOR
BREAKING A GROUND LOOP WHEN CONNECTING TO A BALANCED LINE
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3-PIN CONNECTOR

Selecting an Audio source Appropriate for Hearing Impaired Listeners

The WaveCAST transmits audio with excellent fidelity. Therefore, the audio source signal should be of the highest audio quality and not subject to a compressor, limiter, reverberation, or other signal processing equipment. While compressed audio is available through the WaveCAST, excessive compression is not helpful to the hearing impaired and can contribute to excessive noise in the audio.
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