Wilkes WEB2 User Manual
USER GUIDE
336.973.3103 wilkes.net
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1400 River Street, Wilkesboro, NC 28697
336.973.3103 | 877.973.3104
Repair: 336.973.4000
Email: wilkesinfo@wilkes.net
wilkes.net
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Table of Contents
REMOTE CONTROL DIAGRAM 4
PLAYBACK CONTROLS 5
WHAT’S ON TV? 6
USING THE CHANNEL GUIDE 6
SEARCH 8
RECORD PROGRAMS 9
WATCH A RECORDED PROGRAM 11
WATCH A PROGRAM WHILE RECORDING 12
REMINDERS 12
FOLDERS 13
STATUS BAR 13
DELETE A RECORDING 14
USING BOOKMARKS 14
WORKING WITH MULTIPLE STREAMS 14
RECORDING CONFLICTS 15
ATTEMPT TO WATCH A LOCKED CHANNEL 15
ATTEMPT TO WATCH A PROGRAM OUTSIDE THE PARENTAL
RATING SETTINGS 15
USING THE LIST BUTTON 16
CREATE A FAVORITES LIST 19
TV MENU 20
RECORDINGS MENU 20
PHONE MENU 21
APPS MENU 22
SETTINGS MENU 24
GUIDE SETTINGS 25
PARENTAL CONTROLS 25
RECORDING SETTINGS 27
COLUMNS AND ROWS DISPLAYED IN GUIDE 28
CALLER ID AND MESSAGE WAITING INDICATION ON THE TV 28
POWERING OFF – OUT OF SYNCH 28
Programming Remote Control
INSTALLING BATTERIES 29
PROGRAMMING DEVICE CONTROL 29
SEARCHING FOR YOUR CODE 29
CHECKING THE CODES 30
USING LEARNING 30
Learning Precautions 30
Programming a Learned Key 30
Deleting a Single Learning Key 31
Deleting All Learned Keys in a Specic Mode 31
PROGRAMMING CHANNEL CONTROL LOCK 31
Unlocking Channel Control 31
Locking Channel Control to STB 31
CHANGING VOLUME LOCK 31
Unlocking Volume Control for a Single Device 31
Unlocking All Volume Control 32
Locking Volume Control To One Mode 32
PROGRAMMING ID LOCK 32
PROGRAMMING MACRO KEYS 32
Programming a Macro Key 32
Clearing a Macro Key 33
USING THE MASTER POWER KEY 33
Programming the Master Power Key 33
Using the Master Power Key 33
Clearing the Master Power Key 33
RE-ASSIGNING DEVICE KEYS 33
CLEARING CUSTOM PROGRAMMING 34
TROUBLESHOOTING 34
FCC NOTICE 35
ADDITIONAL INFORMATION 35
MANUFACTURER’S CODES 36
Setup Codes for TVs 36
Setup Codes for TVs (DLP) 39
Setup Codes for TVs (HDTV) 39
Setup Codes for TVs (LCD) 39
Setup Codes for TV/DVD Combos 40
Controlled by the TV 40
Controlled by the DVD 40
Setup Codes for TV/VCR Combos 40
Controlled by the TV 40
Controlled by the VCR 41
Setup Codes for TV/VCR/DVD Combos 41
Controlled by the TV 41
Controlled by the DVD 41
Controlled by the VCR 41
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REMOTE CONTROL DIAGRAM
Remote Control Diagram
TV, AUD, DVD, VCR, STB
Use one remote to control
multiple devices.
Setup
Use for programming sequences of
devices controlled by the remote.
Skip Forward, Skip Back, REW,
PLAY, FFWD, STOP, Pause,
Record
In STB mode, these control the
DVR functions. In other modes,
these can control a VCR, DVD
Player or PVR.
Menu
Displays the menu.
Guide
Opens the Interactive Program
Guide.
Day +/-
Jump ahead or back one day in the
Interactive Program Guide.
Red, Green, Yellow, Blue
Access additional features on your
set-top box, including special apps.
Vol +/-
Raise or lower the volume.
Power
Turn on/off a selected device.
Live
Return to watching live TV.
List
Display a list of recorded, future and
series rules on your DVR.
Info
Display the current channel and
program information. Press again for
more detail.
Browse, Search, Arrow and OK
Navigate and select on-screen
choices.
Exit
Exit the current screen.
Page +/-
Page up or down in lists and
Interactive Program Guide.
Channel +/-
Changes to the next higher or
lower channel.
On Demand
Access video on demand services
(future feature).
Mute
Turn the sound off or on.
Aspect Ratio
Temporarily change the conversion
mode from Original Size or Fit
to Screen.
Input
In TV control mode, will change the
input of the device you are
controlling.
Last
Recall the last channel you
were watching.
FAV
View your favorite channels.
Number Keys (0-9)
Directly select a channel or
enter options.
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PLAYBACK CONTROLS
Your remote control offers standard capabilities, as well as enhanced remote control
buttons that function similarly to DVD controls.
Here’s what each button does:
List: Select to see a list of recorded programs. Press the LIST button
a second time to see what is scheduled to be recorded. Press LIST a
third time to access your Series Rules.
Live: Select to return to the current part of a live broadcast.
Skip Forward: Skip forward 30 seconds while watching a recording or
live TV.
Skip Back: Skip backward ten seconds while watching a recording or
while watching live TV.
Play: Begin or resume watching a recording. Also display/remove the
status bar.
Fast Forward: Fast forward through parts of a recording. Press multiple times to go forward faster.
Record: Record a program
Pause: Pause the program you are currently watching. While
paused, the Fast- Forward button will play the program frame by
frame in slow motion.
Stop: Stop watching a recording or stop a recording that is in prog-
ress.
Rewind: Rewind through parts of a recording. Press multiple times to
rewind faster.
Guide: Access the program Guide. Press a second time for alternate
view.
Arrows/Browse/Search/OK: Press to navigate through the guides,
menu options or to make selections.
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WHAT’S ON TV?
When you rst turn on the TV, there are three easy
ways you can see what is currently showing. You can
use the OK button, the INFO button, or the Browse
(right arrow) button.
Using the OK Button (Now Playing)
► Press the OK button on the remote control
to see what is playing currently.
► If a program is being recorded (even on
another channel), it will be listed, denoted by
a red circle symbol.
► If the Weather Application is enabled, the
Now Playing window will also provide the
current temperature.
In this example, the TV symbol indicates you are
viewing Food Network Star: Guy Live from channel 33
FOOD. The tower symbol next to channel 33 indicates
what is on live television. Channel 154 is currently
recording as indicated by the red circle symbol.
what is showing on another channel.
3. Press the Day + and Day – buttons to see
what is on this channel 24 hours from now.
Using the Browse Button
1. Press the Browse (right arrow) button on
the remote control. At the top of the screen,
you see the channel you are currently tuned
to. At the bottom of the screen you see the
channel number, channel name, current date
and time, program name, date and time the
program airs, a progress bar showing how far
along the program is, and the program that
airs next.
2. Press the Right/Left arrow buttons to view
what is showing later on the current channel.
Or, press the Up/Down arrow buttons to view
what is showing on another channel.
3. Press the Day + and Day – buttons to see
what is on this channel, 24 hours from now.
Using the INFO Button
1. Press the INFO button on the remote control.
When you press the INFO button, you see
the name and a description of the current
program at the top of the screen. If you are
watching a live program, at the bottom of
the screen you’ll see the channel number,
channel name, current date and time, program name, date and time the program airs,
a progress bar showing how far along the
program is, and the program that airs next.
2. If you are viewing a live program you can
press the Right/Left arrow buttons to view
what is showing later on the current channel
or, press the Up/Down arrow buttons to view
USING THE CHANNEL GUIDE
The Channel Guide is your on-screen tool to see what
is on television and allows you to surf channels while
still watching a program.
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Using the GUIDE Button
1. Press the GUIDE button on the remote con-
trol. Information about the program you are
tuned to displays at the top of the screen
along with indicators showing:
► Whether a program is in HD
► Whether a program is a new episode
► Whether the broadcast is in HD
► Whether the program is available for Pay Per
View purchase
Other channels and their programs will show at the
bottom of the screen. Shows that started prior to
the current time slot are indicated with a blue arrow
prior to the program name. Shows that continue past
the last time slot showing on the guide are indicated
with a blue arrow after the program name. Programs
scheduled for recording will be marked with a red
circle.
guide. If there was a program you missed,
you could search for other programs of the
same name and schedule the DVR to record
the program.
7. While in the Guide, if you press the GUIDE
button a second time, you can view the Guide
in Corner Guide view where similar informa-
tion is displayed in a different format.
8. To browse through the guide using a Favorites
list, press the Blue button or the FAV button.
The list name will appear at the bottom of
the screen. Keep pushing the Blue button to
scroll through the different Favorites lists.
2. To move through the guide one channel at
a time, use the Up/Down arrow buttons on
the remote control. Or, press the Channel +
and Channel – buttons to scroll through the
channels more quickly.
3. To move through the guide one page at a
time, press the Page + and Page – buttons.
4. To move through the guide one screen at
a time, use the Fast Forward and Rewind
buttons.
5. To move through the guide a full 24 hours,
press the Day + and Day – buttons on the
remote control. You cannot use the Day – button to go back to programs that have already
aired, however, you can use it to page back if
you have moved ahead in the guide.
6. To see programs you missed, press the Skip
Back button to go back one page in the
9. Events marked with the green “NEW” symbol
signify a new episode of the program.
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10. To exit the guide, either press the GUIDE
button a third time or press the EXIT button
on the remote control.
SEARCH
You may either search for a full title of a pro-
gram or for a word or two within a title. You can
use the Search feature in the guide to nd all
instances of a program by title or, you can use
the Search feature to enter a partial name and
search for all instances of the word to locate
the desired program. This works well if you can’t
recall the full name of a program or movie.
Perform a Title Search Within the Guide
1. While viewing the Guide, select the desired
program using the arrow buttons and, press
the Yellow button on the remote control.
2. This will perform a full title search to return
all shows with the same title. In this example,
the search found all shows titled “Bonanza.”
2. Use the arrow buttons on the remote control
to highlight the letters and press the OK but-
ton to select a letter. When you have entered
all the text, arrow down to Submit and press
the OK button or just push the Yellow button
to start the search.
3. To record a program from the search results,
use arrow buttons to highlight the program
and then press OK or Record on the remote
control. Follow the steps to schedule a recording.
4. You may also continue to search for more
programs by the same name. In this exam-
ple, selecting “Dog the Bounty Hunter” and
pushing the Yellow button will search for all
scheduled airings of the program.
3. If there is a program in the search results
you would like to record, you may schedule
a recording from the list of search results.
Use the Up/Down arrow buttons to highlight
the program and press Record or OK on the
remote control. Follow the steps to schedule
a recording.
Using the Search Button
1. While viewing any program (not in the Guide
or other menus), press the Search button
(left arrow) on the remote control. This will
display a search window where you can enter
the rst few letters or one or two words in the
program title.
Search History
The Search History feature will allow you to save up to
18 searches so that they can be used again at a later
time. The oldest searches will automatically be removed as a new search is performed. Frequently used
searches may be saved to prevent removal, and may
be sorted to keep them at the top of the History list.
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1. Select the MENU button. Select TV | Search
| History.
2. To delete a recent search, select the Red
button on your remote control. The selected
search will be removed.
3. To save a recent search, select the Green
button on your remote control. The search will
now have a yellow star icon next to it acknowledging that it is now a saved search.
4. To use a previous search, select the search
and press the Yellow button on your remote
control.
5. To sort recent searches, select the Blue
button on your remote control. Searches will
be sorted by saved searches in alphabetical
order and then unsaved searches in alphabetical order.
RECORD PROGRAMS
Your DVR service gives you the freedom to record
the program you are watching as you are watching it,
record a program while you watch another, or you can
record a program you see in the program guide. You
can also schedule a series recording so you always
catch all episodes of your favorite programs.
3. Customize your recording selections for start
and stop time and which folder to save the
recording to.
4. The Reminder function may also be selected
from this screen. Select the Reminder func-
tion if you would like your television to remind
you when:
► When the program is going to air
► When a new episode of the program
is going to air
► Each time a program will air
► You may set the reminder for 1, 2, 3,
4, 5, 10 or 15 minutes prior to the
program start.
► AutoTune: You can also choose to
have the television automatically tune
to the channel when the recording
starts. More information on setting
reminders can be found later in this
guide.
5. A Red circle will briey display in the top right
of the screen indicating you are recording the
program.
Note: If a program you record is either locked by parental rating settings or on a channel that is locked,
the DVR will record the program but you will be
required to enter a PIN to view it.
Record What You Are Currently Watching
1. While watching a program, press the Record
button on the remote control.
2. Choose whether this is a one-time recording,
a series recording, or select the Cancel to not
set a recording.
6. If you decide to stop recording the program
before it is complete, press the Stop button.
Choose from the options regarding how to
save the partial recording:
► Stop Recording and Keep – Saves the
recording for future viewing.
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► Stop Recording, Keep and Protect –
Saves the recording and protects it
from automatic deletion.
► Stop Recording and Delete – Deletes
the recording from memory.
► Continue Recording – Does not stop
recording the program.
Create a One-Time Recording from the Guide
Whether you are choosing a program from the Guide
or if you are currently viewing the program when you
decide to record it, the process to create a one-time
recording is the same:
1. From the Guide, highlight the program you
want to record and press the Record button
on the remote control. The recording options
will display.
2. Choose to create a one-time recording.
3. Use the arrow keys to customize start & stop
times, folder to save the recording to, and
auto tune preferences.
4. Arrow down to “Create One Time Recording”
and click the OK button on your remote control.
5. A Red circle will display in the guide indicating the program will record.
6. You will also be able to nd the recording in
the Future Recordings list.
7. If you change your mind and decide against
recording the program, with the program
highlighted on the guide, press the Stop button on the remote control and the Red circle
will be removed indicating the program will
not record.
live event running longer than originally scheduled in
the programming guide, you have the option to record
up to one hour longer in order to be sure you record
the entire event.
1. From the Guide, highlight the program you
want to record and press the Record button on
the remote control. The recording options will
display.
2. The DVR recognizes from the program guide
information that this is a live broadcast and
warns you that it may extend past the designated end time. Use the Left/Right arrow keys
to choose the Stop Recording option. Choose a
15 minute, 30 minute, or 60 minute extension
time.
3. Arrow down to Extend Recording and press OK
on the remote control.
Note: Live programming options will only be available
when the Guide Data ags the programming as “live”
programming.
Record a Series from the Guide
Whether you are choosing a program from the Guide
or if you are currently viewing the program when you
decide to record it, the process to create a series
recording is the same:
1. If you have found a program that you would
like to record in the Guide, highlight it and
press the Record button on the remote control.
The recording options will display.
Record a ‘Live’ Event
Recording a Live Event (Live sporting event, award
show, etc.) is essentially the same as recording any
other program. However, since there is a chance of a
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2. Arrow over to select Series and press OK on
the remote control.
3. The Series Recording Options will display.
5. You will also be able to see the scheduled
recording in the Future Recordings list as well
as in the Series Rules list.
► Choose how many episodes to “Keep at
Most” any given time. Options are 1–10 or
All episodes. Use Left/Right arrow buttons to
make your selection.
► Choose the Show Type you wish to record.
You may choose to record All episodes of a
program or only New episodes.
► Choose when to Start Recording. You can be-
gin ‘on time’ when the program is scheduled
to begin. Or you can use the Left/Right arrow
buttons to choose 1, 2, 3, 4, 5, 10, 15, or 30
minutes early.
► Choose when to Stop Recording. You can stop
‘on time’ when the program is scheduled to
end. Or you can use the Left/Right arrow
buttons to choose 1, 2, 3, 4, 5, 10, 15, 30, or
60 minutes late.
► Choose the Folder where you want to save
the recording. By default the folder will be
‘All Recordings’ but you may choose another
existing folder or create a new folder.
► Arrow down to Create Series Recording and
press OK on the remote control to save your
changes. To cancel your changes, press the
EXIT button or highlight Cancel and press OK
on the remote control.
4. A Red circle with an ‘S’ will display in the
guide indicating the program is part of a
series recording.
WATCH A RECORDED PROGRAM
1. To access the list of recorded programs,
press the LIST button on the remote control.
2. From the list of recordings, use the Up/Down
arrow buttons to choose the folder contain-
ing the recorded program you wish to watch.
When you highlight a program, it expands
to show more information, or you may need
to press the INFO button depending on your
conguration.
3. To start playback of the recording, press the
Play button on the remote control.
4. If the program is one that you had previously
viewed and stopped in the middle, you will be
asked if you would like to resume playback
from where you left off or if you would like to
restart from the beginning or if you would like
to exit and return to the Recordings List.
5. As you play back a program, you have the
ability to Fast Forward, Rewind, Pause, Replay, Jump Forward, Jump Backward or Stop
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the playback.
6. When you reach the end of the program, you
will be asked if you would like to delete the
recording. Select either Yes or No.
WATCH A PROGRAM WHILE RECORDING
After scheduling a recording, you can watch that program from the beginning while it is still recording. You
can either tune to that channel at the start time or if
it has already started, press the OK button. The Now
Playing window will appear. Highlight the program
being recorded - indicated by the red record button,
then press the OK button. The show being recorded
will start from the beginning of that recording. If you
were previously watching the program that is being
recorded and tuned away from it, when you tune
back to it, it will start at the point you left off.
2. Arrow over to select Reminder.
3. Customize your settings for a one-time
reminder, reminders only when a new episode will air, or a reminder or for all program
airings. You can also select how many minutes before the program starts you want your
reminder to appear (1, 2, 3, 4, 5, 10 or 15
minutes early), and whether to automatically
tune to the channel when the program begins. Arrow down to highlight Create Remind-
er and press the OK button on the remote.
4. A reminder icon will appear next to the pro-
gram on the guide to indicate a reminder has
been set for that program.
REMINDERS
Your television can be set to remind you when a
program is about to air and to automatically tune to a
program you don’t want to miss.
1. To set a reminder, press the GUIDE button
and use the arrow buttons to nd and highlight the upcoming program you wish to ag
with a reminder. Press the Record button on
the remote.
5. A reminder pop-up will appear at the top of
your TV screen at the time you designated.
Press the OK button to begin watching the
program at any time or wait for it to change
channels automatically if you set the auto
tune feature.
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FOLDERS
Folders allow you to organize the recordings on your
DVR by user, program type, or any other way you may
choose.
1. To create folders, simply choose the [New
Folder] option any time you are setting a new
recording. Arrow down to select Create One
Time Recording and select the OK button.
2. You will then be prompted to name the folder.
Enter the folder name and select Submit.
STATUS BAR
The status bar appears whenever you Skip Forward,
Skip Back, Pause, Rewind, or Fast Forward a live or
recorded program. It gives you information such as
the channel you are viewing, the title of the program
you are watching, and the length of the live buffer.
Pause
As you watch live TV or recorded programs, press the
Pause button and the programming on the screen
instantly freezes. Press the Play button to resume
normal play of the program from the point where it
was paused.
Rewind
Do you need to see something again? Press the
Rewind button. Press it again up to four times to in-
crease the rewind speed. x4, x15, and x60 and x300
will display next to the status bar. x4 is the slowest
setting and x300 is the fastest. To slow the Rewind
speed, press the Fast Forward button. At the point
that Rewind mode is slowed as far is it goes, you will
return to normal mode and then Fast Forward mode.
Press the Play button to resume normal play directly.
3. Once the recording is complete, it will be
placed in the designated folder and you can
access it by pressing the LIST button.
4. To move a program to a different folder, nd
the recorded program by pressing the LIST
button. With the program selected, press the
Green button to reveal List Action options and
choose Move to Folder and select the desired
folder.
Fast Forward
Press the Fast Forward button to move forward in a
recorded program. Press it again up to four times to
increase the fast forward speed. x4, x15, x60 and
x300 will display next to the status bar. x4 is the
slowest setting and x300 is the fastest. To slow the
Fast Forward speed, press the Rewind button. At the
point that Fast Forward is slowed as far as it goes,
you will return to normal mode and then to Rewind
mode. Press Play to resume normal play directly. For
programs you are watching live, Fast Forward mode
will be activated if you have paused or rewound the
program.
Skip Back
With Skip Back, you can go back to see the last play
of the game or replay the last scene of your movie.
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Just press the Skip Back button on your remote control to replay the last 10 seconds. Press the Replay
button repeatedly to continue skipping back in 10
second increments.
Slow Motion
The Slow Motion function allows you to rewind to a
point in a recorded program or within the recorded
(buffer) of the program you are currently watching
and watch a segment of the program in slow motion.
Select the Pause button at the point in the program
that you would like to watch in slow motion. Select
the Fast Forward button to play in slow motion. Press
once to play at x1/4 speed, and press twice to play at
x1/2 speed.
Return to Live TV
Any time you Pause or rewind a live program, the
show continues to be broadcast in real time and
saved in the buffer. To return to live programming,
press the LIVE button.
USING BOOKMARKS
Your DVR is capable of marking specic spots in a recorded program, called Bookmarks. It is an easy way
for you to mark your spot in a program that you might
not be able to watch in its entirety, bookmark a great
play in a sporting event, or the end of a commercial.
1. To work with bookmarks, press the Play
button on the remote control to display the
status bar.
2. As you are recording a program or watching a
recorded program, press the Blue button on
the remote control to add a Bookmark. You
will notice a black line in the status bar.
DELETE A RECORDING
In addition to the option to delete a recording when
you have nished viewing it, there are other options
for deleting a recording.
1. To access a list of recorded programs, press
the LIST button on the remote control.
2. From the list of folders, choose the folder
that contains the recordings you want to
delete and use the Up/Down arrow buttons
to highlight the entire folder or the individual
episode you want to delete.
3. Press the Red button to Delete the recording
or group of recordings. Or, press the Green
button to access the Actions menu and then
choose Delete. You have the option to cancel
the process.
3. When you return to the program, you can
press the Up/Down arrow buttons on the remote control to advance to your bookmarked
spot. If there are multiple Bookmarks, keep
pressing the Up/Down arrow buttons until
you are to your desired place in the program.
4. You can remove a Bookmark by moving to
the Bookmark and pushing the Blue button
within three seconds.
Bookmarks are helpful in the case of a television
program that you keep and watch over and over. You
could bookmark the end of commercials so that you
could skip over those sections of the program.
WORKING WITH MULTIPLE STREAMS
Your DVR is capable of recording two programs while
you watch a third program. You can easily tell what
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