WiLife Video Surveillance System User Manual

User Guide
V 1.5
July
2006
Digital Video Surveillance System
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WiLife, Luk, Luk Camera, Werks Software, LukWerks, and My LukWerks are trademarks of WiLife Inc. Microsoft .NET Framework, Microsoft, Windows, Windows Me, Windows XP, Windows 2000 are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Portions of the WiLife hardware and software have pending patents.
No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Copyright © WiLife, Inc. 2006.
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Table of Contents
WELCOME TO LUKWERKS ............................................................................................................... 1
Introduction..............................................................................................................................................1
Overview of LukWerks.............................................................................................................................1
System Components ...............................................................................................................................4
Luk Accessories...................................................................................................................................5
Users Guide Chapters ............................................................................................................................6
The Werks Help System ..........................................................................................................................6
GETTING STARTED.......................................................................................................................... 7
Overview...................................................................................................................................................7
System Requirements.............................................................................................................................7
Starter Kit Contents.................................................................................................................................8
Installation Procedures ...........................................................................................................................8
Step 1 - Run the Install Wizard...........................................................................................................8
Step 2 – Complete the LukWerks Setup Wizard............................................................................ 10
Firewall Setup ................................................................................................................................... 13
Additional Cameras .............................................................................................................................. 14
Camera Focus and Aim ........................................................................................................................ 15
Product Support.................................................................................................................................... 15
Tip of the Day........................................................................................................................................ 15
USING THE WERKS APPLICATION..................................................................................................... 17
Title Bar Controls.............................................................................................................................. 17
Main Feature Buttons ...................................................................................................................... 17
Live View ............................................................................................................................................... 18
Inspect the Video Windows.............................................................................................................. 18
Choose a Multiple-Camera View...................................................................................................... 18
Use the Camera Activity Panel......................................................................................................... 18
Enable and Disable Alerts................................................................................................................ 19
Switch Cameras On and Off............................................................................................................. 19
Open the Video Context Menus....................................................................................................... 19
Print or Save Live Video Frames...................................................................................................... 19
Change Camera Order...................................................................................................................... 20
Delete a Camera............................................................................................................................... 20
Playback View ....................................................................................................................................... 21
Review Stored Video Segments....................................................................................................... 21
Play Video with Onscreen Controls.................................................................................................. 23
Use Keyboard Playback Controls..................................................................................................... 24
Open the Context Menu ................................................................................................................... 24
Protect a Recorded Video Segment ................................................................................................ 24
Delete Recorded Video .................................................................................................................... 25
Print or Save Recorded Video.......................................................................................................... 25
Send Email........................................................................................................................................ 25
Remote Viewing with My LukWerks..................................................................................................... 26
Use Remote Viewing......................................................................................................................... 27
Background Mode and Exit.................................................................................................................. 27
Switch between Background and Full Screen................................................................................ 27
Exit Werks ......................................................................................................................................... 27
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SETTING SYSTEM OPTIONS ............................................................................................................ 28
Overview of Werks Settings ................................................................................................................. 28
Werks Setup Tabs ............................................................................................................................ 28
Camera Options.................................................................................................................................... 29
Launch the Camera Setup Dialog ................................................................................................... 29
Delete a Camera............................................................................................................................... 30
Recording Options ................................................................................................................................ 30
Learn About Motion Detection......................................................................................................... 30
Review the Recording Dialog........................................................................................................... 31
Enable & Disable Motion Detection ................................................................................................ 31
Manage Motion Detection Zones.................................................................................................... 31
Set Motion Detection Sensitivity ..................................................................................................... 32
Manage Recording Schedules......................................................................................................... 32
Create a New Recording Schedule.................................................................................................. 33
Change or Delete a Recording Schedule........................................................................................ 33
Manage Disk Usage ......................................................................................................................... 34
Change Video Storage Options........................................................................................................ 34
Email Alert Management...................................................................................................................... 35
Configure Email Server Settings...................................................................................................... 35
Add Email Addresses........................................................................................................................ 36
Create Cell Phone Alerts .................................................................................................................. 36
Remove Email Addresses ................................................................................................................ 36
Remote Viewing Setup ......................................................................................................................... 36
Verify System Requirements............................................................................................................ 37
Remote Viewing Using Cell Phones & Handhelds.......................................................................... 37
Set Up Remote Viewing.................................................................................................................... 39
Advanced Options................................................................................................................................. 41
Review the Advanced Options Dialog.............................................................................................. 41
Find My Cameras.............................................................................................................................. 41
Rediscover Cameras ........................................................................................................................ 45
Set or Change Your Password ......................................................................................................... 45
Check for Software Updates............................................................................................................ 46
Update Camera Firmware................................................................................................................ 46
Change the Automatic Restart Time ............................................................................................... 46
Rebuild Video Segment List............................................................................................................. 46
Find Orphan Clips ............................................................................................................................. 47
USING REMOTE VIEWING ............................................................................................................... 49
Remote Viewing From a PC.................................................................................................................. 50
Managing Your My LukWerks Account............................................................................................ 53
Manage My LukWerks Page Overview ............................................................................................ 55
Viewing Your Cameras Using a Cell Phone or Handheld................................................................ 57
TROUBLESHOOTING ...................................................................................................................... 59
Installation Problems............................................................................................................................ 59
Setup Problems .................................................................................................................................... 60
Video Problems..................................................................................................................................... 61
Maintenance Problems ........................................................................................................................ 62
Status Lights ......................................................................................................................................... 64
CONFIGURING YOUR FIREWALL ....................................................................................................... 65
Firewall Basics ...................................................................................................................................... 65
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Internet Filters .................................................................................................................................. 65
LukWerks Firewall Requirements.................................................................................................... 65
Microsoft Firewall ................................................................................................................................. 66
Norton Internet Security 2001 - 2005 ................................................................................................ 68
Norton Personal Firewall 2006............................................................................................................ 70
Validate the Setup............................................................................................................................ 70
ZoneAlarm Firewall............................................................................................................................... 72
McAfee Personal Firewall..................................................................................................................... 74
BlackICE Firewall .................................................................................................................................. 76
Turning Off Spam Blocking for LukWerks Emails............................................................................... 78
AOL (AIM)........................................................................................................................................... 79
EarthLink Total Access and Web Mail............................................................................................. 79
EarthLink 5.0 .................................................................................................................................... 79
HotMail.............................................................................................................................................. 79
Yahoo Mail ........................................................................................................................................ 80
GMail ................................................................................................................................................. 80
Microsoft Outlook 2003................................................................................................................... 80
Microsoft Outlook Express 6............................................................................................................ 80
Eudora............................................................................................................................................... 80
Mozilla Thunderbird 1.5................................................................................................................... 80
Opera M2 .......................................................................................................................................... 81
SPECIFICATIONS........................................................................................................................... 82
System Computer Requirements ........................................................................................................ 82
Remote Viewing Requirements ........................................................................................................... 82
DVC-810i Camera................................................................................................................................. 83
DLC-810e Camera................................................................................................................................ 84
Powerline Networking........................................................................................................................... 85
Wall and Ceiling Mount Installation..................................................................................................... 86
SOFTWARE LICENSE AND HARDWARE WARRANTY............................................................................... 87
Werks Software License....................................................................................................................... 87
Limited Product Warranty .................................................................................................................... 89
REGULATORY AND SAFETY ............................................................................................................. 91
Regulatory Information......................................................................................................................... 91
Safety Information................................................................................................................................ 91
Use with Power Conditioning Equipment........................................................................................ 94
Powerline Network Limitations........................................................................................................ 94
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1

Welcome to LukWerks

Introduction

Thank you for purchasing the LukWerks Video Surveillance System.
As you already know, LukWerks is a robust video monitoring system for your home or small business allowing you to view live, streaming video from up to six cameras.
State-of-the-art Luk Cameras capture digital-streaming, full­color video and transmits the live feed to the Werks software application, which provides a user interface that is both user­friendly and powerful.
Homeplug® technology uses your electrical wiring to create a high-speed network for communicating with each camera without the complexity of wireless networks and without the need to run network cables.
There are many great features offered in this LukWerks system. For example, consider these:
15-minute installation of the entire system.
Monitor and record up to six locations in real-time.
Search for, play back, and manage recorded video
events.
Receive email alerts when a camera detects motion.
Set motion detection zones for each camera.
View video over the Internet or on Smart Phones.
The ability to customize camera settings is the highlight of the Werks application. Setup controls allow you to view and modify settings for cameras, motion detection, video, system statistics, email, recording schedule, recently recorded video segments, and disk usage.
Moreover, the system's portable viewing architecture; unique capturing, storing, and reporting functionality; and ability to customize camera settings make it one of the most versatile, usable, and affordable surveillance systems in the industry today.
Here are a few great monitoring applications:
Monitor your small business
Watch over a second property
Record people at your front door
Monitor the children
Keep an eye on your pets

Overview of LukWerks

LukWerks has three primary components: Smart Cameras, Powerful Software, and Remote Viewing capability. Luk is the name of our cameras and Werks is the name of our software, together they make LukWerks. We call remote viewing My LukWerks.
At the center of the Werks software are components to view live camera video; search for, and play back recorded video; and tools to configure system options. These components, respectively, are Live Mode, Playback Mode, and Setup.
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BASIC CONCEPTS
Before we dive into the overviews and how-tos, lets spend a few minutes explaining some basic concepts of the LukWerks system.
1. Easy Setup
One of our first design goals was to deliver a system that you could setup in 15 minutes without special tools, drilling holes, running wires, or configuring networking equipment. It is important to us that you have a great experience right out of the box – one that exceeds the capabilities possible even with a professionally installed home video system.
You complete the setup process in three easy steps:
Step 1 – Install the Werks Software Step 2 – Connect the USB Receiver Module Step 3 – Mount Your Luk Cameras
With these easy steps you are up and going. Jump to the chapter on Getting Started for more details on the LukWerks setup process. One key to our system is our use of Homeplug technology. Homeplug allows you to turn your existing wiring into a powerful network capable of delivering rich live video from around your property to your PC and from there anywhere you need it.
2. Powerful Cameras
At the heart of each Luk Camera is an imbedded computer that actively encodes, adjusts, and manages your video feed – Luk Cameras are the smartest surveillance cameras available. Because our cameras are so powerful, they provide you with rich features without overwhelming the CPU on your PC.
Some of the one-of-a-kind features available on the Luk Camera include:
High-quality video imaging Digital motion detection User definable motion detection zones Auto-image lighting management Onboard Windows Media Video encoding
Consider these system scenarios:
Camera A new way to look
Camera 1 It looks out over the driveway, has Auto Brightness set to on
Camera 2 It looks out over the backyard, has a defined Motion Detection Zone
Camera 3 It monitors the front door and has an Email Alert set, which will
Setup allows you to set each camera differently, based on its mission.
3. Powerful Software
At the center of the LukWerks system is the Werks software. It is the most powerful video surveillance software available. Werks can manage full-motion video from six concurrent cameras, providing you
allowing it to automatically adjust to changing light conditions.
set allowing it to capture motion only along the top of the fence line.
send a notification if anyone comes into the house e.g. when the kids come home from school.
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with stunning live views into every camera while simultaneously recording any motion or scheduled events.
Additionally, Werks uses a powerful alerts engine that communicates with your email server to notify up to ten e-mail addresses or cell phones that a camera has detected and recorded motion. When Werks detects motion on a specific camera, Werks will send out an email message, and at your option, you can set Werks to attached either a frame from the captured video or the video segment. The Werks alerts are excellent news for you, but perhaps bad news for your sixteen-year-old son who wants to play around with your new sports car. Your garage camera can send you an email alert if anyone gets close to the car.
Some of the great features of Werks include:
6-Camera live view Concurrent recording of video from all cameras User definable email and cell phone alerts Automatic disk storage management Powerful video archive search and playback Password system security
Werks uses a portion of the disk space on your PC to store the video captured by your Luk Cameras. In the default setup, Werks only records video when there is motion detected by a camera or during times when you have set a fixed recording schedule. In either case, Werks stores each video event as a separate clip to your PC hard drive. Some of these clips may be only a few seconds, while others could last hours. As a Setup option, you specify the maximum amount of disk space allocated to Werks. Once Werks reaches this limit, it makes space for new video clips by removing the oldest clips. With the default camera settings, a typical home system with four cameras will use approximately 2GB of disk space per week.
4. Anywhere Anytime Access
Werks, coupled with our My LukWerks services, delivers a unique Internet services component, which powers the ability for you to view live video from your cameras over the Internet and on video enabled cell phones. At the center of My LukWerks is the LukWerks Remote Viewing Service, which intelligently links you to all of your cameras at each site where you have installed a LukWerks system.
To access the video you first create a My LukWerks user account at www.lukwerks.com. This is part of the normal process of registering you product. With each new LukWerks setup, you register the new site with your existing account. Then when you want to check in on your property, simply login to your My LukWerks account from a Web browser or Windows Mobile cell phone and link to the video feed.
With My LukWerks it is easy to monitor your home, office, cabin, or even grandma's house – anytime anywhere – all from your My LukWerks account.
The following chapters describe in detail each component of the LukWerks system. Two chapters in this book describe in full each of these modules Chapter 3: Using the Werks Application and Chapter 4: Werks Application Setups, which introduces you to the Werks Setup dialogs.
We have also provided you with online help, support, and service pages on our website. In any case, we are committed to your success.
We are glad to share with you our passion for building great video surveillance products. Over the next months and years, you can expect to see additional cameras, services, and software targeted at giving you – a whole new way to look. Welcome to LukWerks.
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System Components

LUK CAMERAS
Luk Cameras are the smartest cameras on the market. At their core is a 400MHz processor. Using the processor, they automatically adjust the video picture for changing light conditions (auto-brightness), detect motion, and encode video using Windows Media 9 Video file format.
When the camera detects motion within zones you specify, it alerts Werks to record the event, which it saves to the LukWerks Video folder.
The camera lens sits on a bubble, which you can move to change its viewing angle. Additionally, you can adjust the focus by gently turning the lens clockwise or counter­clockwise as necessary. You should find the focus setting works for most locations.
We designed this Luk Camera for indoor use. However, we specifically designed it to peer out of a window to monitor the out-of-doors using the included suction cup, which you can mount to the front or the back of the camera. Luk cameras can also sit on top a desktop, bookshelf, wall or ceiling using the Desktop Mount or Wall Mount.
The Werks application supports up to six cameras.
OUTDOOR LUK CAMERA
The Outdoor Camera is another option used with the LukWerks Digital Video Surveillance system. Like the Indoor Luk Camera, the Outdoor Camera uses the Werks software and is compatible with other existing Luk Cameras. It is unique, however, from other Luk Cameras because it is weatherproof.
The Outdoor Camera provides the same basic benefits of all Luk Cameras including easy installation, plug-and-play, Homeplug, and a wide range of configuration options for homes and small businesses.
CAMERA POWER SUPPLY
The power supply connects to the camera using the provided CAT 5e cable. It serves two functions.
First, the power supply provides power for the camera. Second, it is the network bridge connecting the digital video feed from the camera to the PC running Werks.
There are a few rules you should know about using this unit.
1) Do not plug the power supply unit into a surge suppressor, a UPS, or some other
filtering unit. It can be plugged into a regular extension cord or non-surge power strip.
2) Likewise, do not connect the power supply unit or the WiLife camera into other Ethernet or Power-
Over-Ethernet (POE) hardware. The Luk Camera and the Luk Camera power supply operate as a pair.
3) The camera will not operate with non-WiLife POE equipment.
4) The unit is designed to be used indoors.
CAT 5E CABLE
The CAT 5e Cable carries DC power from the Camera Power Supply to the camera and provides the network connection for digital data communications to and from the camera. The cable supplied with the LukWerks system was specifically selected because it was small, flexible, and unobtrusive, in comparison to a typical CAT 5e cable.
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Note: You can find longer CAT 5e cable cables in our online store at www.lukwerks.com.
RECEIVER
The Receiver module provides the interface between the PC and the power line data link. It communicates with the PC via the USB. The PC sends commands to the cameras to configure and control them. It receives status from these units, as well as the compressed video streams.
The receiver is not powered by the plug.
USB CABLE
The USB connects the Receiver to your PC allowing the network to communicate with the Werks application. It transfers configuration commands to the cameras and receives compressed video streams from them. Communication with the PC is accomplished using a standard USB 1.1 interface.
CAMERA SUCTION CUP
Use the large suction cup to hang the camera in a window. The suction cup connects to the back or front of the camera. If you screw the suction cup onto the back, the camera's lens points into the house. If you screw the suction cup onto the front of the camera, the camera's lens can be directed to monitor a zone outside of the house.
DESKTOP MOUNT BASE
The Desktop Mount Base included in the installation kit is used to place the Luk camera on a flat surface such as on a windowsill, bookshelf, or any other place that is flat and stable.
WALL MOUNT
Using a few screws, the Wall Mount allows you to hang the Luk camera from a wall, ceiling, or other surface to watch a room from a discrete location.

Luk Accessories

NIGHTVISION UPGRADE KITS
The Indoor NightVision 20 and 50 illuminator kits consist of an illuminator and an 80° Day/Night filter lens that can be used with the Luk Camera to capture quality video in low-light areas or complete darkness inside your home or small business. Both IR Illuminators automatically turn on in the dark. The light they produce is not visible to the human eye, but can be seen by the camera.
Remember to verify that the illuminator and camera are in alignment (pointed at the same scene). This is easily checked by repositioning the illuminator in darkness while viewing the image on the PC.
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Users Guide Chapters

We designed this manual to be the ultimate resource for learning, understanding, and using the multi-faceted features within the Werks application to meet your personal or small business expectations.
The content of the Users Manual is laid out into five chapters, the first of which you have nearly completed. Here is a brief description of the remaining chapters:
Chapters Descriptions
Ge t t ing Sta r t e d Th i s chapter pr ovides c o m p rehens i v e install a t i on instr uct i o ns for t h e Werks
so f t ware an d th e Luk Ca mera s .
Us i n g the We r k s Ap p l ication
Se t t ing Ap p l ication Op t i ons
Tr o u b leshooti n g We d o not e x p e ct you wi l l h a ve any t r ouble. How e v er, if y o u do have a proble m ,
Co n f iguring Y ou r Fi r e wall
Ap p en dices Fi n a l ly, we i n c lude a few a p pendix c h a pters th a t cover ot h er topic s l ike: Sys t e m
Co m p lete des c r i ption of th e great f e a tures b e h ind the L i ve and P l a y back mod e sc r e ens. Add i t ionally, t h is chapt e r include s how to i n s truction s t o assist y ou in l earning t h e system m o r e easily .
This chapter introduces you to the Setup and its comprehensive set of configuration options. Here you will learn how to setup:
cameras motion detection video capture
yo u can fin d m an y usefu l s olution s in this c h a p ter.
Mo s t P C fir e w a l ls auto m a t i c ally pr o m p t you to a l l ow Werks t o acces s t h e ne t w ork. Ne v e r t heless , i f yo u find a n y proble m s this ch a p t er walk s y ou th o r ough bot h automatic a n d manua l c onfigur a t i o n option s .
Sp e c i fication s ; Softwa r e L icense a n d Hardw a r e Warranty ; and Safe t y and Re g u latory
email alerts remote viewing and other options

The Werks Help System

Click on the [?] icon in the upper-right corner of Werks in order to access the online Help System. The Help System allows you to view topics by clicking through a table of contents, by searching for them using the Search option, or by locating them via a comprehensive Index.
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2

Getting Started

Overview

WiLifes Werks application is very easy to deploy because of an installation process that we designed to be user-friendly. Depending on how comfortable you feel installing the application, you can choose to use the QuickStart instructions (found in the Installation Kit) or the comprehensive installation instructions provided in this chapter.
Once Werks has been setup, all you need to do is plug in the cameras and you are on your way to using your surveillance system. The Werks application automatically discovers all the cameras throughout the home and displays the live video stream.

System Requirements

Below you can find the minimum and recommended requirements for systems running cameras using the default QVGA (320 x 240) settings. Running your cameras in the higher VGA (640 x 480) mode requires additional CPU.
Requirement
1 2 3 4 5 6
CPU Speed Minimum Recommended
Memory (MB) Minimum
Recommended
Video Card (MB) Minimum
DirectX 9 compatible Recommended Latest video driver
Display Resolution: 1024 x 768 or higher, 32 bit color
Hard Drive (MB): 100 MB for program and a minimum of 500+ MB for video recording
Operating System: Microsoft® Windows® 2000;
USB: One free USB 1.1 or 2.0 port (2.0 recommended)
Media Player: Microsoft Windows Media® Player 9 or later
Other: CD ROM drive for installation
1.0 GHz
1.4 GHz
256 384
32
32
1.2 GHz
1.6 GHz
384 512
32
32
Microsoft® Windows® XP Home Edition,
XP Professional, or XP Media Center Edition
Number of Cameras
1.4 GHz
2.0 GHz
512 512
32
64
1.6 GHz
2.4 GHz
512 768
64
128
1.8 GHz
2.6 GHz
512 768
64
128
2.0 GHz
3.0 GHz
512
1024
128
256
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Starter Kit Contents

Before you begin the installation process, please review the contents of the kit to verify that all of the components necessary for a successful install are inside. If any of these listed items are not in the kit, please contact WiLife Customer Support for assistance.
INDOOR STARTER KIT
Werks Installation CD
Quick Start Guide
USB Receiver
USB Cable (6 ft.)
Luk Camera
Camera Power Supply
Cat5 Cable (8 ft.)
Camera Suction Cup
Cable Suction Cup
OUTDOOR STARTER KIT CONTENTS
Werks Installation CD
Quick Start Guide
USB Receiver
USB Cable (8 ft.)
Luk Outdoor Camera
Power cord/plug
Cable Suction Cup
Post, Overhang, Wall Mount
Window Decals

Installation Procedures

The following procedures assume that you verified that all of the components of the installation kit are accounted for and that your PC and operating system meet the system requirements described above.
OVERVIEW
Installing Werks in three easy steps:
1) Install Werks Software
2) Complete First Run Wizard
Desktop Mount
Wall Mount
Window Decals
3) Place your Luk Cameras
It is that simple – 1, 2, 3 and you are done.

Step 1 - Run the Install Wizard

Insert the Werks PC Software CD into your PCs CD-ROM drive. The LukWerks setup menu will automatically start.
Note: If the Install Wizard does not automatically load, you can manually start the wizard by double-clicking on the setup.exe file on the CD-ROM (i.e. D:).
Click Install Werks Software options.
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A. WELCOME TO THE INSTALL WIZARD
The Werks install is ready to start. Simply click the NEXT> button to begin.
A. IF NECESSARY, WERKS WILL GUIDE YOU THROUGH THE INSTALLATION OF MICROSOFT .NET FRAMEWORK
The Microsoft .NET Framework is a collection of tools used by many software programs. Some computers already have Microsoft's .NET Frame installed as part of other applications. For those that do not yet have .NET installed, we will install it now.
The first screen you will see in the Microsoft .NET Framework Wizard is its license agreement screen, as shown in this graphic.
Complete the License Agreement by clicking on the I agree radio button, followed by the INSTALL button.
The system downloads .NET Framework in preparation to moving on with the installation process. A status bar displays, allowing you to view the progress of the .NET Framework install. The install will take several minutes.
When the .NET Framework download is complete, you will need to click the OK button to continue with the LukWerks Install wizard.
B. COMPLETING THE WERKS INSTALL WIZARD
Follow the on screen instructions of the Werks Install wizard. Click the NEXT> button to advance through the installation process.
One of the early steps is the LukWerks License Agreement screen.
Please take a moment to review the license agreement. If you accept the terms of the agreement, click the I accept the terms in the license agreement radio button and then click NEXT>.
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If you do not agree with the terms of the agreement, click the I do not accept the terms in the license agreement radio button and the installation will be terminated.
Note: A copy of the license agreement can be found in two places: 1) In this user guide; and 2) on the program CD. The filename is License.htm.
You will also have the opportunity to change the destination folder of the Werks System. The default location is C:\Program Files\LukWerks.

Step 2 – Complete the LukWerks Setup Wizard

As LukWerks starts for the first time, the LukWerks Setup Wizard will display automatically. The LukWerks Setup Wizard will help you set up the following:
Set disk usage options
Create a remote viewing account
Test your system configuration
Connect the USB adapter and camera(s)
Name your camera(s)
Click Next> to begin the Setup Wizard.
SET DISK USAGE OPTIONS SCREEN
The Set Disk Usage options window allows you to set two things:
1. Location for video storage.
2. The amount of disk space allocated for Werks video storage.
The screen lists and shows you how much Free and Used space is on your PC. If your PC already has video files stored on it, the amount saved will display in the Existing Werks Video field.
The Setup Wizard automatically sets the Werks Video Allocation at an amount that is 20% of the total free space, or to the amount of the Existing Werks Video files, whichever is greater.
You can adjust the setting by moving the status bar above Adjust Werks Disk Allocation.
When you have finished setting disk allocation, click Next>.
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SET UP REMOTE VIEWING ACCOUNT
This screen allows you to enable remote viewing on Internet-connected machines.
What is remote viewing? It is the ability to access live video from your cameras from anywhere in the world using a Windows® Media enabled Internet browser or cell phone.
The default option on this screen is to create a new remote viewing account. If you want to create a new account, simply click Next>.
If you already have an account and want to use the existing account to view the cameras on this new network, click the radio button for Use existing remote viewing account and click Next>.
Click Do this later to skip this option.
To read more about remote viewing, see Chapter 5.
TELL US ABOUT YOUR SYSTEM
This screen allows you to specify the number of cameras you are putting on the system with this install and how they are connected to the computer, i.e. via a WiLife USB Adapter, Other HomePlug Powerline Adapter, or Non-Powerline LAN. (Typically, the answer to this last question is the WiLife USB adapter.)
PLUG IN YOUR POWERLINE ADAPTER
Now, you are ready to plug in the USB Receiver.
1) Plug the USB Receiver Module directly
into a wall outlet near your PC.
2) Use the included USB Cable to connect
the USB Receiver Module to one of the available USB ports on your PC.
3) Click the NEXT> button when you are
done.
Note: The USB Receiver Module has built in surge protection and must be plugged directly into your wall outlet. It is highly recommended that you do not plug the USB Receiver Module into a surge protected power strip. Plugging the USB Receiver Module into a surge protected power strip may reduce the quality
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and performance of the LukWerks system.
PLUG IN YOUR CAMERA
With the receiver plugged into your electrical outlet, you are ready to plug in your cameras.
1) Start by installing your cameras in a
location near your PC. This makes it easier to adjust the focus if necessary. Once you have focused your camera, select a new location for the camera and use one of the convenient mounting options to place your camera on a desktop, window, or wall.
Installation Note: If mounting the camera on a window, clean the area of the window where the suction cup will be attached. Let the area dry completely before mounting camera.
The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods of time. To ensure long term connection, you can spread a very small drop of vegetable or olive oil on the under-side of the cup before applying it to the window. This increases the suction power of the cup.
CAUTION: The Luk camera should be mounted indoors or in a weatherproof enclosure. Additionally, you should not point the camera directly at the sun. Failing to follow either of these warnings will damage your camera.
2) Plug the Camera Power Supply into a nearby outlet. Then, use the included Camera Cable (8 ft.
Standard Ethernet Cable) to connect the power supply to the camera.
Note: The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet. Plugging the Camera Power Supply into a surge protected power strip may reduce the quality and performance of the LukWerks system.
3) Click the NEXT> button to proceed.
NAME YOUR CAMERAS
Simply name your cameras by clicking inside the text field under each video panel and entering the desired name. Suggestions for names might be: Garage, Entryway, Foyer, Kitchen, Storage Area, Front Door, Porch, Family Area, etc.
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Firewall Setup

It is very likely that you have one of many Firewall applications running on your computer. These applications protect your computer from unwanted network connections, which sometimes are the result of viruses. Because Werks creates a new network using your home wiring and uses your Internet connection for email and remote viewing, you will need to configure your firewall to allow these connections.
The Setup Wizard will attempt to configure the firewall used on your system.
If needed, we have provided an entire chapter titled Configuring your PC Firewall that you can use as an aid.
Most firewalls will prompt you to Allow or Block access to the network by Werks. You should always choose Allow when the program reads Werks.
ATTENTION: If you are using Norton Firewall or Norton Internet Security, you must review the Norton Internet Security by Symantec section of the chapter Configuring your PC Firewall. Simply accepting the automated prompts may be insufficient.
If you are running Windows XP Service
Pack 2, the Windows Security Alert screen may appear. Click on the Unblock button to allow Werks to run properly. (A sample screen shot of the Windows Security Alert displays below.)
If McAfee Personal Firewall Plus or Standard is running on your Windows XP, a warning message is
going to display as Werks starts. This message is going to inform you that Werks wants access to the Internet. You need to click "Grant Access" in order for Werks to run properly. (A sample screen shot of this McAfee Firewall message displays below.)
If you are using other anti-virus or firewall software, similar warning messages may appear, asking you
whether you want to allow Werks to perform certain functions. You should allow the requested permissions so that Werks runs properly.
If you find you are having problems, reference the chapter on Configuring your PC Firewall.
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Windows Firewall Auto-Alert McAfee Auto-Alert Message

Additional Cameras

You can have up to six Luk Cameras in each LukWerks system. Adding new cameras is easy. Check our website periodically for news regarding any new cameras being released.
STEP 1 POSITION YOUR CAMERA
a. Select a location for your camera.
Use one of the convenient mounting options to secure your camera to a desktop, window or wall.
Note 1: If mounting the camera on a window, clean the area of the window where the suction cup will be attached. Let the area dry completely before mounting the camera.
Note 2: The Window Mount Suction Cup has been tested and proven to hold the weight of objects heavier than the camera for extended periods. To increase the suction power of the cup, spread a small drop of vegetable or olive oil on the underside of the cup before applying it to the window.
b. Plug the Camera Power Supply into a nearby outlet.
Use the included Camera Cable (8 ft. standard Ethernet cable) to connect the power supply to the camera.
Note: The Camera Power Supply has built-in surge protection and must be plugged directly into your wall outlet. Plugging the Camera Power Supply into a surge-protected power strip may reduce the quality and performance of the LukWerks system.
STEP 2 IDENTIFY THE NEW CAMERA IN WERKS
There are two choices of setup paths – a and b. So, read both before moving on with the procedure:
a. You did NOT set a custom password
If you have NOT set a custom camera password, then you do not need to do anything more. Werks will automatically recognize the camera within 1-2 minutes.
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Once the camera appears, you can change its configuration, set a name, or adjust the picture options. (See the chapter on Setting System Options for information on these settings.)
b. You did set a custom password
If you HAVE set a custom camera password, you need to complete a few additional tasks. This is necessary because new cameras are shipped with no password (different from the custom password you have set). Therefore, Werks will not automatically identify it.
Follow these instructions to include the new camera into your Werks system:
1) Go to the Werks > Setup > Advanced dialog screen.
2) Click the Find My Cameras button.
3) Complete the Find My Cameras Wizard.
Note: We recommend that you set a custom password because a custom camera password provides you with security from others having access to your streaming video.

Camera Focus and Aim

The factory default settings work great for most applications. However, if you find you need to adjust the camera it only takes a few minutes. It is easiest to focus and adjust the camera from an outlet near your computer. The Luk Cameras have two components that allow you to adjust the cameras viewpoint and focus: the camera eyeball and the lens.
On the back panel, you will notice an adjustable eyeball. Use this ball to change the angle of the camera lens.
To adjust the focus, gently twist the lens on the front of camera to the right or left. You may find it easiest to take your camera back to your PC to do this work – saving you the trouble of walking back and forth.

Product Support

If you have any questions about the installation procedures, please check out the support section of our website for the most recent information. If you still need help contact LukWerks Technical Support via email at
support @lukwerks.com, or by phone at 877- LUKWERKS [(877) 585-9375] (for customers within the
United States and Canada).

Tip of the Day

Werks displays a Tip of the Day dialog window, as shown in the graphic below.
This dialog displays each time Werks is started.
By default, the "Show tips at startup" is checked. You can un-check this so that the tips dialog window won't display at startup.
To show the Tips of the Day dialog, right-click on the ? button in the upper-right corner of the Werks system and click on Tips of the Day.
There are currently about 25 tips that you can cycle through.
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Using the Werks Application LukWerks User Guide
3

Using the Werks Application

Overview

Werks provides a powerful-but-simple interface for managing cameras, recording video, tracking alerts, and configuring remote viewing. Once you learn a few of the basic elements, most operations are easy and intuitive.
TWO OPERATING MODES: FULL AND BACKGROUND
The Werks application has two operating modes: Full and Background. In Full Mode, Werks provides you with a complete Windows interface, making it easy to monitor and manage your video feeds. In Background Mode, Werks closes its Windows interface and displays a small icon in the system tray. While running in Background Mode, Werks continues to record video, using very little CPU. This allows you to use all of your normal applications, even on a minimally configured machine. Background Mode is another great feature of the LukWerks system.
TWO MAIN VIEWS: LIVE AND PLAYBACK
The Werks Windows interface has two main views: Live and Playback. The Live View allows you to monitor and manage the live camera feeds. The Search View allows you to find, view, and manage recorded video segments.
The title bar and the main feature buttons Setup, Live/Search, and WILIFE, appear in both the Live and Search Views.
View live video Play video clips
Arm email alerts Delete segments
Turn cameras on/off Protect segments
Email a current image Print images
Some Application Features
Live View Playback View

Title Bar Controls

The Werks Title Bar in the upper-right corner of the application lets you view Help, Hide the on screen controls, Minimize Werks, or run Werks in Background Mode.
Open Werks Help Hide/Show Controls
When you click the X button, Werks changes to Background Mode. A system message will let you know that Werks is still running and recording in the background.
Minimize to Taskbar Close – run in Background

Main Feature Buttons

These three buttons control some of the key functions of the Werks application. The SETUP button opens the Setup Control Panel where you control all of the configuration options. The Search/Live button switches between the Search View and the Live View. (Notice that in Live View, the middle button reads GO TO
PLAYBACK, and when in PLAYBACK View, the middle button reads GO TO LIVE – thus allowing you to switch back and forth.) The WILIFE button takes you to the LukWerks website, where you can login to your My LukWerks account. (See the Werks Setup chapter to learn more about camera and program configuration options.)
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Live View

The Live View is the first screen that appears when you open Werks. From here, you can monitor live video feeds, change screen layouts, and enable and disable cameras and email alerts. This is a screen shot of the Live View, showing the components of the screen.

Inspect the Video Windows

Werks can display between 1 and 6 video windows depending on your choice of Viewing Modes. Each video window in the Live View displays live feeds from your cameras. The text in each video window shows the camera order (C1-C6), camera name, and camera status. If the camera is recording, the status message reads (Live/Rec) in place of just (Live).

Choose a Multiple-Camera View

Werks allows you to select between 3 viewing modes: single-camera, quad-camera, and six-camera. Video feeds are tiled and sized to fit in the available display area. Quickly switch between multi- and single-camera views by clicking on the video window.

Use the Camera Activity Panel

The Camera Activity Panel allows you to monitor all your cameras at a glance. It shows you which cameras are connected, set for email alerts, and recording. From this panel you can also quickly turn cameras on/off and enable/disable email alerts.
Blue circle shows email alerts are disabled;
click to enable.
Green light shows camera is streaming
video
Red light shows Camera is recording.
ON (Yellow) Camera is ON; click to turn OFF.
(BLANK) No camera exists for this number.
Red circle shows email alerts are enabled;
click to disable.
Gray (no light) Camera is not streaming
video. No recording is taking place.
ON (Black) Camera has been detected for this camera number in the past but is not detected now.
Camera has been disabled in Live view. Click to turn ON.
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Enable and Disable Alerts

Once you setup your email alerts you can quickly set the alert state from the main view. This feature is great for enabling email alerts as you leave for work or on a vacation, and turning them back off once you get home (no need getting email indicating youre moving around your house).
From the main Live View, you Enable and Disable Email Alerts by clicking on the camera number – . When the outer circle is blue, email alerts are disabled. When the outer circle is red, email alerts are enabled. You can also enable and disable alerts from the Enable Alerts checkbox from the SetupEmail options dialog. (See Email Options in the Werks Setup chapter for more details.)
Click Enable and Disable
Enabled
Disabled

Switch Cameras On and Off

At times, you may want to easily turn cameras off. Perhaps you are having a family party in the backyard and there is no reason to record all the activity. To turn a camera On and Off, click the On/Off button below the camera number. When the button reads On – – the camera is operating normally. When the button reads Off – – the camera video feed is disabled until you click the button again.
Click On and Off
On
Off

Open the Video Context Menus

Werks provides quick access to common functions through context menus on the Video Windows and Camera Alerts buttons. To access the context menus simply right-click on the object and choose between the various commands. Heres what they look like:
Video Window Context Menu Camera Alerts Context Menu

Print or Save Live Video Frames

Using the Video Window context menu (right-click on one of the windows in the Live mode), you can choose to print or save the current image displaying in the window.
PRINT A CURRENT FRAME
When you select Print Current Frame, Werks uses the Windows print interfaces, which will automatically try to adjust the picture to match your printers capabilities. You may not get great results when printing to a black and white printer. You find these options only on the live view context menu.
SAVE A CURRENT FRAME
When choosing Save Current Frame, Werks gives you the ability to save a current frame in four formats: JPEG, BMP, PNG, and TIFF.
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If you select to save the frame in JPEG format, you have the ability to select the quality setting by entering a quality figure (from 1 to 100%) or manually moving the quality bar, as shown in the graphic below.
The default name of the file represents the camera name and date. However, you can change the filename.
Werks also remembers the last file type you selected, the directory you saved the last image to, and the quality options you selected. It will use these as defaults the next time you save a current frame and let you choose the location and filename for the image, which it stores as a JPEG. By default, Werks will choose your My Pictures folder.

Change Camera Order

In the Live view, Werks displays each cameras feed in order of the cameras number. For example, if the Live view is set to display the feed from four cameras, then the lowest camera number (i.e., camera 1) would display in the upper-left corner; camera # 2 would display in the upper-right corner; camera #3 would display in the lower-left corner; and camera #4 in the lower-right corner.
In Live mode, in the 4- or 6-camera window mode, left-click and drag one of your camera images to a different window and let it go. This automatically changes the camera order. In the graphic below, camera 2 is being dragged into the window for camera 1.

Delete a Camera

From time-to-time you may remove a camera from your system. Werks by default saves the settings and position of this camera, expecting that you may add it back to your system. In some cases you may permanently move a camera to another location. In these cases, you may want to delete the camera from the Werks database.
If the camera is still connected, you can use the Live Windows context menu to delete a camera. Follow these simple instructions:
1) Make sure the camera is not plugged in, to prevent it being rediscovered by Werks.
2) Select the "Delete Camera" option.
Note: You can delete a camera from the Setup > Camera tab screen. Simply select the camera tab and then press the Delete button.
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Playback View

Playback View allows you to find, view, and manage your recorded video segments, which Werks stores in a database on your computer. Your cameras create these segments according to your settings. By default, each camera is set to record when motion is sensed. You can also set the camera to record continuously during specific times or inhibit recording using the Recording Scheduler. (See Recording Options in the Application Setup chapter for more details.)

Review Stored Video Segments

The Playback Navigation window provides fast access to recorded video segments using the mouse or keyboard. The Playback Navigation window consists of the following components: Window Timescale, Date/Time Header, and the navigation window, which displays the camera name and the recorded video segments captured for each camera. (Video segments will display as alternating light and dark green shaded bars to better distinguish between video segments recorded consecutively.)
To navigate through the segments, use one of these operations:
Click on the desired date and time
Click and drag the red position line to the left or right, beyond the edge of the window
Click on a date in the calendar
Use and to step forward and backward through video segments
See the section on Hot Key Assignments for more keyboard controls.
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CHANGE DATE/TIME WINDOW TIMESCALE
To navigate using the Date/Time Header, left-click and drag your mouse on the header area above the time­lines. (This is the area with the dates and times.) Drag the time-line left or right and the whole thing moves. And you can even keep dragging beyond the limits of the time-line if you want to!
The top of the Search Navigation window displays dates and times for each time division. These divisions can be easily changed to zoom in to specific minutes of a day or zoom out to view an entire day.
Change the time focus by clicking on the timeframe guide to select your focus. A tool tip message informs you of the time division you have selected. Notice the position of the focus indicator (blue ball) in these examples:
4-hour time focus
1-minute time focus
30-minute time focus
5-second time focus
NAVIGATING WITH RED TIMELINE
A vertical red time-line shows the current position of playback. To navigate, click and drag on the time-line to the left or right until you see the time and date you want to playback. Then release the mouse button.
Notes:
You may also click anywhere on the navigation window and the red time-line will go directly to that
spot.
Use CTRL f and CTRL g to step forward and back through video segments. See Hot Key Assignments
for more keyboard controls.
You can drag the timeline beyond the left or right edge to show the whole timeline.
You should not attempt to drag the timeline while video is being played. Stop video and then drag the
timeline.
SELECT CAMERAS TO REVIEW
When playing video segments, you can select one, several, or all cameras for review. By default, all cameras are selected. Selecting only a few cameras reduces the volume of video that must be loaded into memory before playing clips. This may improve performance on minimally configured machines. Here are a few examples:
All cameras on
To turn on or off the video for a camera, click the green icon next to the camera name.
Garage camera off, others on
Garage camera on, others off
SEEING VIDEO SEGMENT FILE DETAILS
Press the Ctrl button or move your mouse over a video segment in the playback navigation window. The system will display a tool tip that will name the directory the file is saved to; the filename; and the length of the video segment. The graphic below shows this feature.
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QUESTIONS
What do the colored buttons next to the camera names mean?
A green button signifies that the camera is enabled for Playback mode.
A gray button indicates the camera has been disabled for Playback mode. The green and red video
segments will not display.
These are inter-active buttons. You can turn the video for a camera On or Off from. To turn Off the video for a camera, for example, click the green button next to the camera name.
What do the colored camera names mean?
Yellow camera names represent cameras that are enabled for Playback mode.
Gray camera names represent cameras that have been disabled for Playback mode.
The following graphic shows an example of this feature:
CHANGE REVIEW DATE
In Search mode, the Calendar is on the right side of the display. The current day is circled in red. Days in which video segments were recorded appear bold. You can click on any of those days to display all of the video segments in the time grid. You can also click on the month or year to change those items.
The Calendar has arrow buttons at the top to navigate forward or backward through the months.

Play Video with Onscreen Controls

Like any DVD player, the Playback Controls allow you to play, pause, adjust speed, and step-through your video segments. You use the controls by clicking on each one. If you hold your mouse over the control, Windows will display a tool tip, indicating the name of each control. We also provide keyboard controls which we describe below.
Use the following list of icons and descriptions to help you understand how to navigate through recorded video segments.
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Button Description Button Description
Click to play video
Go to the start of the last (or current) video segment
Step back
Video slow motion
(turn jog dial counter-clockwise)
Click to pause video
Go to the start of the next video segment
Step forward
Video fast motion
(turn jog dial clockwise)

Use Keyboard Playback Controls

Werks has several keyboard shortcuts, which allow you to quickly navigate through video clips. Some navigation features are only available through the keyboard controls.
Hot Key Description Hot Key Description
S
P or CTRL P
C or CTRL C
SHIFT + PLAY FASTER. Increase playback speed SHIFT - PLAY SLOWER. Reduce playback speed
- or CTRL -
CTRL , , or CTRL B
SHIFT or
CTRL-SHIFT
PAGE UP NEXT DAY. Move timeline to next day. PAGE DOWN
SWITCH MODE. Change to Search Mode from Live Mode
PLAY and PAUSE. Start and stop playing recorded video.
CENTER CURSOR. Sets timeline origin so cursor is centered
INCREASE MAGNIFICATION. Increase timeline magnification
PREVIOUS SEGMENT. Move cursor to start of next earlier recorded segment
SLIDE CHART EARLIER. Slide chart to earlier time
JUMP CHART EARLIER. Move timeline one screen earlier
L
F1 HELP. Display Werks online help files.
N or CTRL N
+ or CTRL +
CTRL , , or CTRL F
SHIFT or
CTRL-SHIFT
SWITCH MODE. Change to Live Mode from Search Mode.
NOW BUTTON. Sets cursor time to now.
REDUCE MAGNIFICATION. Reduce timeline magnification
NEXT SEGMENT. Move cursor to start of next later recorded segment
SLIDE CHART LATER. Slide time chart to later time
JUMP CHART LATER. Move timeline one screen later in time
PREVIOUS DAY. Move timeline to previous day

Open the Context Menu

While playing through recorded video segments in Playback Mode, you can right-click on an active video window to access the context menu.
This menu allows you to perform some operations that are not available from any other screen. These choices include options for managing segments, printing and saving, and emailing.
Each of these operations applies to the current video segment. To manage a different video segment, click on the segment in the Playback Navigation window.

Protect a Recorded Video Segment

Werks automatically deletes old files as it reaches its disk storage limit. It does this by deleting the oldest recorded video segments to make room for the new video. In some cases, you may have a segment that you want to protect for an extended length of time.
To protect a segment, navigate to the segment so that it is paused in the playback window. Next, right-click on the video window to reveal the playback context menu and
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Playback Window Context Menu
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