Wildix WP410, WP480G, WP490G User Manual

9/15/2016

WP4X0 – User Guide | WP410 – WP480G- WP490G 2016­2017

This guide for the end user provides the basic information on how to connect and use your WP4X0.

Updated: April 2017
WMS version: 3.84

Packing list
Phone overview
Connecting the phone
Keypad instruction
Log in
Call management
Place a call
Answer a call
Hold
Transfer
Conference
Listen to Voicemail messages
Appendix 1: BLF keys
Appendix 2: Call features
Appendix 3: Menu (Phone settings)
Troubleshooting

Packing list

1 x WP4X0 Phone

1 x handset

1 x handset cord

1 x stand

Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.

Phone overview

Connecting the phone

Rear panel:

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1 – handset port

Attach the handset using the handset cord

2 – headset port

Attach the headset (optional; we recommend Wildix Headsets WHS-MONO, WHS-DUO)

3 – Internet port

Connect the phone to the Wildix PoE Switch using Ethernet cable

4 – AC power jack

If Power Over Ethernet is not used: connect the phone to AC power using an External Power Adapter (check WP
datasheet for compatible adapters) and connect the phone’s Internet port (3) to the Internet using Ethernet cable

5 – PC port

For connection to PC (optional)

6 – Ext port (WP480G/WP490G)

Used to connect wireless headset adapter WPEHS (WP480G/WP490G) / keypad extension module WP490EXT
(WP490G); QIG online: https://manuals.wildix.com/whs-wp490ext-wpehs/

Note: For provisioning of WP4X0, read WMS Start Guide.

Keypad instruction

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Note: Keypad instruction for WP410 sept 2016 is equal to WP410 2017.

1 – LED indicator

Flashing: Incoming call / Missed call / New VM message

Off: In the standby mode

2 – Soft keys

Used to confirm different operations indicated on the screen above the corresponding soft keys.

On the idle screen soft keys provide access to phone’s menus: History; Phonebook; Features; Menu

History: access call history and call from history

Phonebook: access to shared PBX phonebooks and call from phonebooks

Features: call features, read Appendix 2: Call features for details

Menu: phone settings, read Appendix 3: Menu for details

3 – Navigation Keys

Use to select and confirm different menu options; Use Navigation keys to move between the pages of BLF keys

4 – BLF / function keys

Monitoring of users and features, read Appendix 1: BLF keys for details

5 – Speaker key

Press to place a call / answer a call in speaker mode or press during a call to switch between speaker / headset /
handset mode

6 – Volume keys

Use to adjust the audio volume (during a call), the ringer volume (in the standby mode or while receiving an
incoming call), the speaker volume (in the speaker mode)

7 – Headset key

Press to place a call / answer a call in headset mode (when headset is connected) or press during a call to switch
between speaker / headset / handset mode

8 – Mute key

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