User guide
USER GUIDE
CONGRATULATIONS !
You have just purchased your WIKO RIFF mobile phone. This
guide contains all the information needed to use the phone
so that you can quickly familiarise yourself, we hope, with
the world of WIKO.
Copyright © 2014 WIKO
www.wikomobile.com
The information provided in this manual may not be transmitted, reproduced or distributed in any form whatsoever
without the written consent of WIKO.
Registered Trademarks
WIKO is a registered trademark of WIKO.
Notice
WIKO reserves the right to modify the information contained
in this guide at any time.
This guide has been produced with the utmost care. How-
ever, the information and advice herein do not represent a
guarantee of any kind.
Limitation of Liability
The entire content and services accessible through this device are the exclusive property of third parties and are therefore protected in law (copyright, patents, licences and other
intellectual property laws). These services are reserved for
your personal use and not for commercial use. This content
or these services may not be exploited without submitting a
written request to the content owner. You may in no way copy,
publish, transfer, sell or operate on any medium the content
or services published by means of this device or generate
derivative forms thereof.
THIRD PARTY SERVICES AND CONTENT ARE DELIVERED
«AS IS». WIKO DOES NOT GUARANTEE THE CONTENT AND
SERVICES SO DELIVERED, EITHER EXPRESSLY OR IMPLICITLY, FOR ANY PURPOSE WHATSOEVER AS WELL AS
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. WIKO DOES NOT GUARANTEE THE
ACCURACY, VALIDITY, LEGALITY OR EXHAUSTIVENESS OF
THE CONTENT OR SERVICES PROVIDED BY THIS DEVICE.
WIKO SHALL NOT BE LIABLE FOR NEGLIGENCE, WHETHER
IN CONTRACT OR IN TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES, LEGAL FEES, EXPENSES
OR ANY OTHER DAMAGE ARISING FROM USE OF THE CONTENT OR SERVICES BY YOURSELF OR BY A THIRD PARTY
EVEN IF WIKO HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH INCONVENIENCES. AS SOME COUNTRIES DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTY OR
LIMITATIONS ON THE LEGAL RIGHTS OF CONSUMERS, IT
IS POSSIBLE THAT THESE EXCLUSIONS AND LIMITATIONS
MAY NOT APPLY TO YOU.
Third party services may be interrupted or terminated at
any time. WIKO makes no representations or warranties
over time regarding the availability of any content or service. WIKO has no control over the content and services
transmitted by third parties via networks or transmission
devices.
WIKO expressly disclaims all liability for any interruption or
suspension of a service or content provided by this device
without restricting the general scope of this limitation of
liability.
WIKO may in no circumstances be liable for the customer
service associated with the content and services. Any questions or inquiries concerning the content or services should
be sent directly to the supplier of the relevant content or
services.
1. Getting to know your phone
Receiver
1
LCD screen
2
Centre selection key and
3
navigation keys
SIM 1 call
4
SIM 2 call
5
3.5 mm jack
6
Back button
7
Call end / On-Off
8
Cameras Iens
9
LED fl ash
10
USB connector
11
1
6
11
3
4
5
9
2
7
8
10
2. Setting up
Installing the SIM card Charging your phone
Take off the lid of the battery compartment by means of the
notch on the phone. Insert the SIM cards as shown in next
diagram.
Your phone is powered by a rechargeable battery. To attain
maximum performance, a new battery needs to be fully
charged and discharged three times. Once the battery is
fully charged, disconnect the charger.
When the charger is connected, a fl ashing cylindrical icon
indicates the battery level. When the icon stops flashing,
your battery is fully charged. The battery may heat up when
charging.
3. Initial start-up
Note : Only use manufacturer-approved phone batteries,
chargers and accessories; the use of other accessories may
damage your phone.
Icons and defi nitions
SIM 1 signal strength
SIM 2 signal strength
New message
Missed call
Bluetooth on
Battery charge level
Alarm on
General mode on
Meeting mode on
External mode on
Using functions
1. Turning on/off
Insert the SIM card(s) into the slot as shown in the diagram,
insert the battery then press the On/Off key for two seconds.
To turn your phone off, press the On/Off key for two seconds.
2. Making a call
Enter your contact’s number, then press the SIM1 or SIM2
key to make the call.
OR Use the Back key to open your Contacts, scroll through
the list to fi nd the contact, then press the SIM1 or SIM2 key
to make the call.
3. Call volume
To adjust the volume during the call, use the left/right keys.
4. Speed dialing
Access your Contacts. Then press the
Speed dial
>
Status > On key.
Press Back then
numeric keys (2 to 9). From the standby screen, now press a
numeric key for two seconds to call your contact.
5. Call log
On the Home screen, press the SIM1 or SIM2 key to access the
Call Log, then select a call entry and use the centre selection
key to access available options.
6. Options during a call
If you have unlocked a call on hold, press Options during the
conversation; you can put the active call on hold and retrieve
it later. Other functions are available in the Options list.
Select numbers
Options
>
Settings
and link your contacts to the
>
4. FAQ
7. Music
To load music from the memory card, press the centre selection key, then select
Options > Add
You can:
Press Options
choose your music fi les.
Press
Options
directory will be loaded to the player.
8. FM radio
To turn on the FM radio, connect your headphones to your
phone. Press the centre selection key to continue/stop.
Use the * and # keys to adjust volume, the left/right keys
to change radio station. Press the SIM1 call key for more
options.
Multimedia > Audio player
. Your fi les and directories will be displayed.
>
Open
: to open the directory selected and
>
Select
: all the music fi les in the selected
>
List >
1. How do I lock/unlock the keypad ?
From the standby screen, press the centre selection key,
then press .
2. How do I turn the Meeting mode on ?
From the standby screen, long press the # key. Press again
to turn it off.
3. How do I lock my phone ?
Select
Settings
>
Lock phone
4. How can I restore the phone’s factory settings ?
Select
The default password is 1234.
If you wish to modify the password, select
rity settings
Security settings
> On. The default lock code is 1234.
Settings
>
Restore factory settings
>
Phone security
>
>
Modify password.
Phone security
.
Settings > Secu-
>
5. Safety Information
Please read this safety information carefully so that you can
use your phone in complete safety :
1. Children : Be very careful with children and your phone.
A mobile phone contains a number of detachable parts.
Exercise great care when children are in close proximity to
the phone. The phone contains small parts that could be
swallowed or cause choking.
If your phone is equipped with a camera or lighting device,
do not use it too near children or animals.
2. Hearing : Prolonged listening at full power using a light-
weight headset or headphones can damage your hearing.
Reduce the volume to the lowest possible level when listening to music or conversations. Avoid high volumes over
extended periods.
3. Driving : Exercise care when driving. Driving requires
maximum attention at all times in order to minimise the
risk of accidents. Using a mobile phone can distract the user
and result in an accident. You must fully comply with the
local regulations and laws in force regarding the use of cell
phones whilst driving. You are not allowed to use the phone
whilst driving. A hands-free kit should not be regarded as
an alternative solution.
Flying : Turn your phone off when flying.
Remember to turn your phone off when you are in a plane
(GSM + Bluetooth) as it may cause interference.
4. Hospit
als : Turn your phone off near any medical devices.
It is extremely dangerous to leave a phone switched on near
medical devices as it may cause interference. You must observe any instructions or warnings in hospitals and treatment centres.
Remember to turn your phone off in service stations. Do not
use your device in a petrol station near fuel.
It is dangerous to use your phone inside a professional
garage.
5. Electronic implants and pacemakers : Users who wear
a pacemaker or who are fitted with an electronic implant
must hold the phone on the opposite side to their implant
as a precaution when making a call.
If you notice that your phone is causing interference with a
pacemaker, switch it off immediately and contact the manufacturer of the pacemaker for advice on what action to take.
6. Fire hazard : Do not leave your device near heat sources
such as radiators or cookers.
Do not leave your phone charging near flammable materials
as there is a real risk of fire.
7. Contact with liquid : Do not expose the phone to liquid
or touch it with wet hands : any damage caused by water
may be irreparable.
8. Use only WIKO-approved accessories. The use of unau-
thorised accessories may damage your phone or cause a
safety risk.
9. Do not destroy the batteries and chargers.
Never use a battery or charger that has been damaged.
Keep batteries away from magnetic objects as the latter
might cause a short-circuit between the positive and negative terminals of your batteries and permanently destroy the
battery or phone.
As a general rule, you should not expose the batteries to
very high or low temperatures (below 0°C or above 45°C).
Differences in temperature may reduce battery autonomy
and service life.
10. Shocks and impact : Handle and use your phone with
the utmost care.
Protect your phone : shocks and impact may damage it.
Some parts of your phone are madefrom glass and might
break if the phone is dropped or is subject to severe impact.
Avoid dropping your phone. Do not touch the screen with
sharp objects.
11. Electric shock : Do not try to dismantle your phone as
there is a very real risk of electric shock.
12. Maintenance : If you want to clean your handset, use a
dry cloth (do not use a solvent, such as benzene, or alcohol).
13. Recharge your phone in a well ventilated area. Do not
recharge your device when it is resting on a soft surface.
14. Damage to magnetic strips : Keep your phone away from
credit cards as they may damage the data on the magnetic
strips.
15. Do not use the mobile phone in the environment at
too high or too low temperature, never expose the mobile
phone under strong sunshine or too wet environment. The
suitable temperature for the phone is -10°c to +45°c, the
maximum charging temperature declared by the manufacturer is +40°c.
16. Due to the used enclosure material, the GSM mobile
phone shall only be connected to a USB Interface of version 2.0 or higher. The connection to so called power USB
is prohibited.
17. The power adapter is the disconnect device for this
equipment. The socket-outlet shall be near the equipment
and easily accessible.
18. This charger is for indoor use only, the charger type is :
AREA COUNTRIES CHARGER TYPE
France, Germany, Italy,
Area 1
Area 2
ortugal, Spain, Belgium,
P
Netherland, Switzerland,
Luxembourg, Poland,
Algeria
UAE, Saudi Arabia,
Nigeria, Keny
a
UC35A50070, output
voltage/current is
5.0V/0.7A.
UD56A50100, output
voltage/current is
5.0V/1.0A
~ Important operating guidelines
Batteries - SIM - Emergency calls - SAR - Repairs
1. To increase the life of your battery, only use WIKO charg-
ers and batteries. Replacing the battery with a non-compliant model may result in the latter exploding.
2. Never throw batteries on a fire and follow the guidelines in
force for recycling used batteries and phones.
3. Be careful not to crush or damage the battery, as this
could cause an internal short circuit and overheating.
4. Do not take the battery apart.
5. The battery can be recharged several hundred times be-
fore needing to be replaced. When it shows signs of losing
its power, it can be replaced.
6. If you do not use your mobile phone for an extended
period, remember to recharge the battery to optimise its
use time.
7. Do not throw batteries away with household waste: recy-
cle them in accordance with the manufacturer’s guidelines.
If the battery is damaged, contact the after-sales service or
the nearest authorised WIKO dealer.
8. Unplug the charger from the wall socket when the battery
is fully charged in order to reduce your energy consumption.
9. Do not leave the battery being charged for more than a
week as this might result in an overload and reduce the life
of the product.
10. Handle the SIM cards with care : wipe them with a soft
cloth if they appear dirty.
11. Emergency calls : the emergency numbers may not be
accessible on all mobile telephone networks, in isolated
areas or areas where there is no coverage; check first with
your operator.
12. Radio Frequency Exposure :
Your mobile phone has been designed and manufactured in
accordance with the international guidelines (ICNIRP1) on
exposure to radio frequencies. These guidelines, which are
based on various studies and research, have been developed
by independent scientific organisations to ensure the safety
of everyone who uses a mobile phone.
The safety information on exposure to radio waves uses a
unit of measurement known as SAR (Specific Absorption
Rate). The international guidelines have set this limit at 2W/
kg*. The phone is used in standard operating positions when
being tested for its SAR.
1
International Commission on Non-Ionising Radiation Pro-
tection
Although the SAR is determined using the highest power
level, the phone’s real rate of specific absorption whilst in
operation may be well below the maximum value.
A phone is designed to operate at different power levels so
that it only uses the power it needs to be connected to the
network.
In addition, all models of phone must undergo tests before
being marketed to ensure compliance with the European
R&TTE directive.
This directive publishes strict rules for guaranteeing the
safety of users and for preventing any risks to health.
The maximum SAR value tested on this device when used
in its normal position at the ear is 0.352 W/kg and 0.473
W/kg when used close to the body, at a minimum distance
of 1.5 cm. It complies with the rules on exposure to radio
frequencies when used in its normal position at the ear or
at a minimum distance of 1.5 cm from the body. The device
uses a high-quality network connection for transmitting
files, data and messages. On occasion, the transmission of
files or messages may be delayed until the connection is
available. When this is the case, be sure to follow the instructions regarding the separation distance for establishing the transmission. If you use a case, belt-clip or holder for
carrying the phone, it must not contain any metal and should
be kept at a minimum distance of 1.5 cm from your body.
*The SAR limit for mobile devices is 2.0 watts / kilogram (W/
kg) averaged over ten grams of body tissue. SAR values may
vary according to the standards for reporting information
that are in force in different countries.
Tips for Reducing Exposure Levels
We recommend that you use your phone in good reception
conditions in order to reduce the amount of radiation received. It is advisable to limit the amount of time you use
the phone in underground car parks and when travelling
by car or train, etc.
Reception conditions are indicated by the bars that are displayed on your phone : the more bars there are, the better
the reception quality.
We recommend that you use the hands-free kit to reduce
exposure to radiation.
To reduce the adverse effects of prolonged radiation exposure, we advise teenagers to hold the phone away from their
lower abdomen, and that pregnant women hold the phone at
a distance from their stomach.
13. Only qualified service personnel should repair your de-
vice. If you give your device to non-qualified personnel for
repair, the phone will not be covered by WIKO’s warranty.
14. The IMEI code is the serial number used to identify your
device and for After-Sales support. There are several ways
of finding your IMEI code:
• Type * # 06 # on your mobile telephone’s keypad.
• Refer to the packaging box that your telephone came in.
• Remove the battery from your device: on the back, you
will see a label with your IMEI code. (For non-removable
batteries, refer to the label on the telephone’s rear casing.
NOTE
WIKO’s warranty does not cover normal wear and tear (bat-
teries, screens, keyboards, camera lenses, etc.).
Data Use Agreement
Registering your WIKO phone is a free service offered by
WIKO that allows our engineers to connect to your phone’s
physical data so that they can tell what your model and hardware specifications are in real time. In return, the engineers
can keep you informed of updates that are available for your
system and warn you in case of a recognised technical failure on a model or series. In addition, this service allows us
to alert you instantly if there is a malfunction so that we can
provide a technical solution as soon as possible.
By registering your phone, you acknowledge that WIKO and
its engineers are able to collect, store, analyse and use
diagnostic, technical and usage data (and related data) including, without limitation, data regarding your WIKO device,
your software system and your applications. We will collect
this information on a regular basis to facilitate the provision
of software updates and product support and miscellaneous
services offered to customers (where applicable) relating to
the software on your device.
WIKO may use this information without revealing the identity
of the customer in order to offer and improve its products or
services for the user.
This service will not give us access to your content and
personal files.
You need to be connected to the mobile internet network for
a short time to register your WIKO phone. This may result in
connections costs, at your expense, depending on the nature
of your contract with your mobile operator. We recommend
that you use a Wi-Fi connection, as with this type of connection there is no data limit (if your phone service limits the
exchange of data) and the connection is quicker.
The information obtained is processed electronically in order to access the physical data on your phone. The data
recipient is WIKO SAS.
In accordance with the French Data Protection Act (the Loi
Informatique et Libertés of January 6, 1978, amended in
2004), you have the right to access and correct personal
information submitted during registration. You may exercise
this right by writing to WIKO SAS at 1, rue Capitaine Dessemond, 13007 Marseilles, FRANCE.
You may also, for legitimate reasons, oppose the processing
of your personal data.
~ Recycling
The symbol of a crossed-out wheelie-bin, as
found in this manual, indicates that the item is
subject to European Directive 2002/96/EC, which
states that electrical and electronic equipment,
batteries, accumulators and accessories must
undergo selective waste management.
Make sure that, when your phone is no longer usable, you
put it in a suitable waste bin or return it to a mobile phone
retailer. In this way you will help to reduce environmental
and health hazards.
Local councils, retailers and national manufacturing associations will give you the necessary information on how to
dispose of your old device.
«The details and conditions of our manufacturer warranty
are available on www.wikomobile.com»
STATEMENT OF COMPLIANCE
We, WIKO SAS - 1, rue Capitaine Dessemond - 13007 - Marseilles - FRANCE, here by declare that the RIFF mobile
phone complies with the standards and provisions of the Directives.
SAFETY: EN 60950-1:2006+A11:2009+A1:2010+A12:2011 / HE ALTH: EN50360: 2001+A1:2012/ RADIO: EN 301 51 1 V9.0.2
(200 3-03) ET SI EN 300 328 V 1.8.1 (2012 -06) / EMC : ETSI EN 3 01 489-1 V 1.9.2 (2011- 09) ETSI EN 3 01 489-7 V 1.3.1
(2005-11) ETSI EN 301 489-17 V2.2.1 (2012-09)
The procedure for the Statement of Compliance, set out in Article 10.5 of Directive 1999/5/EC, was conducted under
the supervision of the following organisation:
BAY AREA COMPLIANCE LABORATORY CORPORATION
1274 Anvilwood Avenue, Sunnyvale, CA 94089 California, USA
Phone : +1:408:732-9162
Fax : +1:408:732-9164
The full text of the device’s Statement of Compliance is available on written request to the following address :
WIKO SAS - 1, rue Capitaine Dessemond - 13007 - Marseilles - FRANCE
02/07/2014
(Date)
(Name and signature of the authorised official)
1313
Michel ASSADOURIAN / CEO
WIKO SAS
1, rue Capitaine Dessemond
13007 Marseille
FRANCE
www.wikomobile.com
Customer service information
Email : smartcare.nigeria@emsmobile.com
Locations: http://www.emssmartcare.com
Telephone: +234 9092153966 / +234 8188881236
Locations: 2nd Floor, ViewPark Towers, Utalii Lane,
Telephone: +254 723 888 999 /+254 704 340222 /
Email: info@telebellkenya.com
P.O.Box 48369 Nairobi. KENYA
Prolonged listening to the music player
at full power may damage the user’s
hearing.
Nigeria, Lagos
Kenya, Nairobi
+254 704 340 444
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