WiebeTech TDK, TrayDock User Manual

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TrayDock™
USER’S MANUAL
Revised October 5, 2006
“A perfect solution for backups.” – PC magazine “Fabulous product… If you are looking for a method to mount external SATA drives on your Macintosh, the Tra yDock
is the solution.” – AMUG (Arizona Mac Users Group)
Features
Hot-swappable storage for access to multiple drives. Spare trays can be purchased to take advantage of the reloadable design of TrayDock and make offsite backups even easier. Run out of space? It's OK. Grab a new tray and use the same enclosure again and again.
Easy backups – If you're looking for an easy and powerful way to back up and archive data, TrayDock is the answer. Just insert a tray with a drive, back up your data, and then remove the tray and store it anywhere you like.
Wide compatibility – Trays for both SATA drives and IDE drives can be used in the same TrayDock housing. In
addition to its fast FireWire 800 ports, the TrayDock can also connect through widely-available USB.
Plug and Play – The TrayDock works with any modern operating system, including Mac OS 9.2, OS X, Windows 2K, XP, and any distribution of Linux that supports FireWire or USB. No drivers are required.
Quite and Sleek – The sleek aluminum case provides drive security in a single attractive desktop solution with access to different drive volumes. And it's fanless, too, for quiet operation.
Installation Instructions
1. Check the accessories with your TrayDock. Please contact WiebeTech if any items are missing or
damaged. The box should contain the following:
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TrayDock enclosure 1 FireWire 800 cable 1 USB2 cable 1 Screws for hard drive 4 Key 1 Rubber bumpers 4 Power adapter and wall cord 1 Manual and Warranty information (on CD)
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2. Take a moment to familiarize yourself with the parts of your new TrayDock. This will aid you in the
remaining steps.
Front View Back Panel
Tray Handle Lock
Steps 3 through 8 cover hard drive installation. If you purchased the TrayDock with a drive pre-installed, you may skip to step 9.
3.
If you are using IDE drives and trays, you must configure the drive as Master. This is done via plastic jumpers on the rear of the drive. If you need help, consult either the drive’s manual or the drive maker’s website. Many hard drives also have a diagram printed on their label.
Example for Seagate Drives
Jumper Pins
4.
5.
Unlock the tray using the included key. Pull straight out on the handle and the tray will slide out.
There are two connectors to attach to the drive. In SATA trays, these connectors may be joined together.
In IDE trays, the connectors are on very short lead wires so it may be easiest to hold the hard drive upside down and insert the IDE cable first, then the four wire power connector. Be careful when connecting the IDE cable to avoid bending the pins on the hard drive.
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6.
When the connectors have been securely attached, flip the drive over and down into the tray. Be sure not to crimp or pinch the IDE cable under the drive. Make sure no part of the cable is sticking out above the hard drive; this would make it more difficult to insert and remove the tray, and may damage the cable.
7.
8.
Using four screws provided, attach the drive to the tray by aligning the holes in the bottom of the tray with the mounting holes in the drive.
Insert the Tray back into the enclosure. Be sure the handle catches the groove in the side of the case so it will latch securely. Then lock the tray if desired. The lock does not need to be engaged for the TrayDock to operate.
9. Connect either the included FireWire 800 cable or USB 2.0 cable to both your computer and the rear
panel of the TrayDock.
10. Connect the power adapter to the rear panel of the TrayDock. Plug the other end into an available
outlet. For the best protection of your data and the TrayDock, WiebeTech recommends plugging into a surge protector rather than directly into a wall outlet.
Your TrayDock is now ready to use!
Important information regarding TrayDock usage
When daisy-chaining another device to the TrayDock, it is important to note that when the TrayDock is turned off or the tray is removed, any device downstream from the TrayDock will lose its connection to the FireWire host device/computer.
The FireWire 800 ports are backwards compatible with FireWire 400 hosts. When connected to a FireWire 400 host, however, FireWire 800 speeds will not be obtainable. The same is true if the TrayDock is connected downstream by daisy chain to a FireWire 400 device. FireWire 800 speeds are only obtainable with the correct hardware connections and Windows XP SP1 and above or Mac OS X version 10.2.4 or later. The USB 2.0 port is the standard “B” type and is backwards compatible with USB 1.1 hosts.
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The FireWire 800 ports may be used to daisy-chain other FireWire devices to the TrayDock. However, only data is transmitted through the ports—not power. Devices daisy-chained be hind the TrayDock will require separate power.
For best performance, do not daisy-chain more than two drives to a single FireWire channel. This can result in data bottlenecking, which will reduce performance and could lead to data errors. If you wish to connect more than two drives, you may provide additional FireWire channels by installing FireWire host expansion cards into your computer.
Always be sure to unmount the drive before disconnecting the FireWire or USB cables or turning the TrayDock off.
The Trays that come with the TrayDock have two indicator LEDs. The blue LED indicates the tray is inserted and the power is switched on. The Yellow LED is on only when the hard drive is being accessed. Trays that come with the RAIDTech do not have LEDs. When using RAIDTech trays in the TrayDock, there will not be any LED indicators.
The TrayDock uses trays that hold IDE hard disk drives and SATA hard disk drives. There are no settings to change when switching the type of tray that is being used.
The trays for the TrayDock come ready for either IDE or SATA hard drive installation. Extra trays with preinstalled and preformatted drives are currently available from WiebeTech.
The TrayDock has the same footprint as the RAIDTech 800. The units may be stacked and daisy­chained together. It is recommended to put the TrayDock on top of the RAIDTech 800. Since the TrayDock features a fanless design, you should always use the included rubber feat to separate a stacked TrayDock from other units. This allows the TrayDock to better dissipate heat.
TrayDock stacks on top of the RAIDTech enclosure.
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Usage with Macintosh Computers
Compatibility
The TrayDock is fully plug-and-play under Mac OS 9.1, 9.2 and OS X. No drivers are needed. FireWire 800 ports are FireWire 400 host compatible (a FireWire 800-400 cable or adapter such as WiebeTech’s Cable-11 is necessary for use with FireWire 400 ports). The USB2 port is USB 1.1 compatible.
Mounting and Ejecting Volumes
If the hard drive installed in the TrayDock is already formatted, an icon representing the drive’s volume will appear (mount) on the desktop. You can begin using the volume right away. If the drive is unformatted, a message will appear on the desktop saying that the disk is unreadable. You can use OS X’s Disk Utility to easily format the drive.
Eject the volume before powering down the unit by dragging the volume’s icon to the trash bin, or by selecting the volume then pressing Command-E. Shutting down the unit without first ejecting the volume can result in data loss.
Booting from your TrayDock
Some Macs support booting from a FireWire device. To activate this feature, you must first install OS X on the external volume. The easiest way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or Super Duper. Next, go to System Preferences Æ Startup Disk. A window will list the available bootable volumes. Select the volume from which you wish to boot. Another method is to hold down the Option key during boot up. A screen should appear that allows you to select the volume you wish to use. This is useful if you wish to boot from your TrayDock only some of the time.
Usage with Windows Operating System
Compatibility
The TrayDock is fully plug-and-play with Windo ws 2000 and XP. No drivers are needed on these operating systems. FireWire 800 ports are FireWire 400 host compatible (a FireWire 800-400 cable or adapter such as WiebeTech’s Cable-11 is necessary for use with FireWire 400 ports). The USB2 port is USB 1.1 compatible.
Mounting and Ejecting Volumes
If the hard drive attached to the TrayDock is already formatted, you can begin using the volume right away. If you need to format the drive, you can use Disk Management or a third-party utility. When the TrayDock is properl y connected and turned on, a window may open to allow you access to the volume. If no window appears, you can find the volume by double-clicking the “My Computer” icon.
Eject the volume before powering down the unit by single-clicking the green arrow icon on the task bar, then selecting “Safely remove….” Windows will indicate when it is safe to disconnect the TrayDock. Shutting down the unit without first ejecting the volume can result in data loss.
Booting from your TrayDock
Some PC motherboards support booting from an external device. To activate this feature, you will need to adjust the motherboard’s BIOS settings. Check with your motherboard’s manufacturer or owner’s manual for details.
(Windows XP)
(Windows 98SE, ME, 2K)
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Technical Specifications
Product Name (& Code)
Interface Types & Speeds
Chipset
Drive Compatibility Operating System
Requirements External Power Supply
Operating Temperature
Operating Humidity
Certification
Shipping Weight
Dimensions
TrayDock (TDK)
FireWire 800 ports: up to 800 Mbps USB 2.0 port: up to 480 Mbps
Oxford OXUF912 ATA5 or ATA6 3.5” hard drives (IDE, EIDE, PATA) or SATA (serial-ATA) 3.5 hard
drives. LBA-48 Bit (>137 GB) is supported.
FireWire 800: Windows XP, Mac OS 10.2 or above USB: Windows 2K, XP, Mac OS 9.1 or above (10.2 or above for USB 2.0 speed)
100-240VAC +12V / 3A 50 – 85° Fahrenheit (10 – 30° Celsius) 5% to 95%, noncondensing FCC, CE
3.1 pounds
10.6" x 5.8" x 1.25" (270mm x 147mm x 31mm) 1-year limited warranty. See warranty statement for details and limitations.
Warranty
WiebeTech offers free phone support for 90 days after purchase (1-866-744-8722).
Email support is available at support@wiebetech.com. TrayDock is a trademark of WiebeTech LLC. Other marks are the property of their respective owners. © 2004, 2005, 2006 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.”
TrayDock
Tested to comply
with FCC standards
FOR HOME OR OFFICE USE
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
1) Ensure that the bottom plate and case of your attached drive is grounded, either to the TrayDock case or to an Earth ground.
2) Use a FireWire cable with RFI reducing ferrites on each end.
3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact support@wiebetech.com for technical support. If you are interested in purchasing more WiebeTech products, check our website or contact appreciate being able to serve you!
sales@wiebetech.com. We
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