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RTX400-SV™
USER’S MANUAL
Revised January 24, 2008
Features
• TrayFree™ technology! RTX400-SV can be used without the use of
trays. Simply slip in a SATA drive and shut the door. Each bay
features a lock for added security, and shock-absorption for longer
drive life.
• RTX400H-SV now comes with all-metal bays and 2 LEDs for power
and access.
• Connects through fast eSATA (up to
3.0Gbps). Port-multiplying technology
allows you to connect the RTX400-SV to
your computer through a single cable.
This means less clutter on your desktop.
• Its attractive design takes up little desktop space, occupying a tiny
footprint for so much storage capability (up to 4 Terabytes)
• Sturdy aluminum case provides excellent heat dissipation and rugged
durability
• Heavy-duty handle allowing for easy transport
Table of Contents
Before Installation 2
Contents of the box
Identifying the parts of the product
2
2
Hardware Setup 3
Usage with Macs 4
Usage with Windows computers 4
Warnings and Notices 4
Technical Specifications 5
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Power cable
Port
connect to the host via a SATA connection.
Before Installation
1. Check the accessories with your RTX400-SV. Please contact WiebeTech if any parts are missing
or damaged. The box should contain the following items:
eSATA cable
Accessories Quantity
RTX400-SV unit 1
eSATA cable 1
Power cord 1
Packet of screws and keys 1
Manual and Warranty Information (on CD)
2. Take a moment to familiarize yourself with the parts of the RTX400-SV. This will help you to
better understand the remaining instructions.
Key lock
Power LED
Key lock
Power LED
Hardened Bay
Access LED
Standard Bay
Access LED
Ejection handle
Ejection handle
8cm Fan
eSATA Port
(Port-Multiplied)
Power
Connection
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.
Rear Panel
Power
Supply Fan
Power Switch
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All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
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Hardware Setup
1. Install a SATA2 host card into an empty PCI slot inside your computer (optional). If your
computer already has a fully SATA2-compliant host with the Port Multiplying feature, you can skip this
step. Compatible cards are available from WiebeTech. The following general steps will work for most
cards. Instructions for individual cards may vary, so consult your host card’s user manual.
a) Some cards have jumpers that must be configured in order for the card to work in certain
expansion slots. If this applies to your card, set the jumpers according to the chart in the card’s
user manual. It might also be printed on the card itself.
b) Power down the computer system.
c) Insert the card into a compatible expansion slot. Do not force it, but it
will take firm pressure to insert it.
d) Make sure the card is fully seated in the slot. Secure with a screw.
e) Turn the computer back on.
f) Install the appropriate drivers for the card.
2. Install your hard drive by pulling on the ejection handle and opening the door. Then just slide
in your SATA drive and shut the door behind it. For extra security for your hard drive you can lock the
bay, but make sure to unlock it before pulling on the ejection handle again.
3. Plug in the eSATA cable and power cord. The RTX400-SV connects to your computer through
eSATA, an external application of Serial-ATA technology. One end of the cable connects to the back of
the unit. Insert the other end into an eSATA port on the computer.
Your RTX400-SV is now ready to use! Turn on the power switch on the back of the unit. If your drives
are already formatted, you can begin using them right away. New hard drives will need to be formatted
before they can be used. Initially, each drive is seen as a separate drive by the computer. If you wish,
you may format each drive into a separate volume and use them individually. If you have software for
creating a RAID (Redundant Array of Independent Disks), you may combine the drives into a single
volume for faster performance and/or data redundancy. Some operating systems, such as OS X, have
this software built in.
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Usage with Macintosh computers
Mounting and Ejecting Volumes
When you connect the unit to the Mac for the first time and turn on the power,
you’ll probably see a message saying that the disk is unreadable. This is
because you must format the volume before using it. The easiest way to do
this is to use Mac OS X’s Disk Utility. If you plan to use the unit on both Macs
and PCs, select “MS DOS File System” as the format type. If you only plan to
use the unit on Macs, then select “Mac OS Extended”. After the volume is
formatted, an icon representing the drive volume will appear (“mount”) on the
desktop. You can now use the volume just like an internal hard drive.
Eject the volume before powering down the unit by dragging the volume’s icon to the trash bin, or by
selecting the volume then pressing Command-E. Shutting down the unit without first ejecting the volume
can result in data loss.
Booting to the RTX400-SV
Your ability to boot to the RTX400-SV depends upon whether or not the eSATA host to which it is
connected supports this feature. Many eSATA hosts do not support booting
Usage with Windows computers
Formatting Volumes
Before you can use your RTX400-SV, you must first format the drives into a volume. Use Disk
Management, which you can find by right-clicking on My Computer then selecting Manage. Select NTFS
for the format type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a
third-party utility to do so. Windows XP will not create FAT-32 volumes larger than 32GB.
After the volume is formatted, an icon representing the drive volume will appear in My Computer. You
can now use the volume just like an internal hard drive.
Ejecting Volumes
Unlike external storage devices that connect via FireWire or USB, eSATA devices cannot usually be
ejected. It is possible to disable the device using Device Manager. Whether or not you choose to disable
the device in this way, always make sure the drives are not being accessed before shutting off
theRTX400-SV. If the unit is turned off in the middle of a data input/output process, data loss may result.
Warnings and Notices
• The RTX400-SV supports drives of various specifications and different capacities. However, we
recommend using drives of the same brand and type for optimal performance. If drives of different
capacities are used, the unit will consider both drives to have the same capacity as the smaller
drive.
• Use only hard drives that are in perfect condition. Avoid using drives that have ever developed
bad sectors during previous usage. This could lead to possible device failure or loss of data.
• If you create a software RAID 0, do not attempt to hot swap trays. Drives must be kept together in
a RAID 0, or data loss will result.
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Tested to comply
Technical Specifications
Product name/code:
Host Interfaces:
Data Interface Speeds:
Drive Types Supported:
TrayFree™ Technology:
Shock Absorbing Bays:
Power LED:
Access LED:
Operating System
Requirements:
Operating Temperature:
Operating Humidity:
Power Switch:
Power Supply:
Cooling Fan:
Safety Certification:
External Material:
Shipping Weights:
Dimensions:
Warranty:
RTX400-SV and TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective
owners.
© 2008 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.”
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
1) Ensure that your unit is plugged into a grounded electrical outlet.
2) Use a data cable with RFI reducing ferrites on each end.
3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact support@wiebetech.com for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact sales@wiebetech.com. We
appreciate being able to serve you!
RTX400-SV and RTX400H-SV
eSATA (one connection)
SATA 3.0GHz (up to 300MB/s)
3.5” SATA 1 or 2 hard drives up to 1TB
Yes
Yes
Yes
Yes
Windows XP, Vista
Mac OS X 10.2.6 or later
Linux distributions using Kernel version 2.4 or above (USB only)
50 – 85° Fahrenheit (10 – 30° Celsius)
5% to 95%, noncondensing
2 position: On / Off
Input: 100-240VAC
Output: 200 Watts
8cm Ball Bearing Fan
CE/FCC
Aluminum alloy case
14.25 sans drives
20.25 with drives
(177mm W x 270mm D x 231mm H)
1-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at support@wiebetech.com.
with FCC standards
FOR HOME OR OFFICE USE
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